Date post: | 20-Feb-2017 |
Category: |
Technology |
Upload: | sam-davis |
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Experiences Implementing
Joy Marlow – Digital Experience AnalystSam Davis – Applications Solutions Architect
Columbus Metropolitan Library
Sam I am!
Challenges
Selling Ideas to Administrators and Staff
Our own Learning Curve
Keeping up with New Technology
Bringing the Customer Along
At the Mercy of 3rd-Party Vendors and Technologies
Terms of Use - BEWARE
Unclear Strategy
Solutions
Engage your Staff
Engage your Customers
Believe in What You Do
BETA - Experiment
Tips & Tricks
Prototype
Let it be Torn Apart
Don’t be Afraid to Fail
Challenges
• Selling Ideas to Administrators and Staff• Our own learning curve• Keeping up with new Technology• At the mercy of 3rd-party technologies and
vendors• Bringing the customer along with us• Terms of Use – Beware• Unclear Strategy
Solutions
• Learn & Play Program• Listen to your customers: Engage• Believe in what you do• BETA
Tips & Tricks
• Prototype your ideas• Let it be torn apart• Don’t be afraid to fail
Questions?
Joy MarlowEmail: [email protected]
Twitter: library4joyBlog: libraryjoy.wordpress.com
Sam DavisEmail: [email protected]
Twitter: silverramtruckBlog: cmlcodemonkey.blogspot.com
Photo Credits• Velociraptor – Slides #2 & #3 -
http://www.bunkbeds.net/velociraptor/ • Challenges – Slide #4 -
http://www.issi-ivr.com/Portals/0/Images/Home%20Page/Solutions%20We%20Provide.png
• Selling – Slide #5 - http://www.archives.gov/exhibits/powers_of_persuasion/its_a_womans_war_too/images_html/images/we_can_do_it.jpg
• Magic 8 ball – Slide # 17 - http://www.inoculatedmind.com/wp-content/uploads/2006/03/magic8ball.jpg
• Prototype – Slide #18 - http://www.z-agon.com/image/prototype/prototype3.jpg
• Failure – Slide #20 - http://gmroper.mu.nu/images/shcool.jpg