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Challenges of Discovery Tools Shelly Shen-Aridor Younes & Soraya Nazarian Library Haifa university, Israel Session 10.21 IGeLU - SEPTEMBER 2015, BUDAPEST
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Challenges of Discovery Tools
Shelly Shen-Aridor
Younes & Soraya Nazarian Library Haifa university, Israel
Session 10.21
IGeLU - SEPTEMBER 2015, BUDAPEST
Younes & Soraya Nazarian Library Haifa university, Israel
one central library
70~ librarians
variety of collections
18,000~ students
variety of mother tongues
Haifa University Library HomePage
IGeLU-September 2015, Budapest
Primo July 2015 release
IGeLU-September 2015, Budapest
EXPECTATIONS
cater the needs of heterogeneous population
academically
English proficiency
computer/internet literacy
IGeLU-September 2015, Budapest
EXPECTATIONS
handle various material types
current and future
varied academic level
varying level of metadata (different
databases index differently)
IGeLU-September 2015, Budapest
EXPECTATIONS: LIBRARY PATRONS
omnipotent, omniscience system
independent of device type
(e.g. mobile, desktop)
at their location (e.g. library, home, work)
24/7
easily accessible
(no resolver, login, authentication issues)
IGeLU-September 2015, Budapest
EXPECTATIONS: LIBRARY PATRONS
gaps between information needs
& actual phrasing
geology in Siberia +
reference interview----------------------------------
petroleum fields in Siberia
IGeLU-September 2015, Budapest
EXPECTATIONS: LIBRARIANS
same as patrons
+ enhance information and library literacy
usage analytics (for improving acquisition,
library instruction sessions, etc’)
IGeLU-September 2015, Budapest
EXPECTATIONS: LIBRARIANS
a system that can
interact
with the users,
guide
them through the search process and
provide
them the information they NEED
IGeLU-September 2015, Budapest
Different discovery tools
Similar challenges
AND
IGeLU-September 2015, Budapest
OUTPERFORMIMG ?
*students primary source of search:
Search engines = 67%
Google Scholar = 59%
Library web site = 60%
* Greenberg, R., and J. Bar-Ilan. "Information needs of students in Israel—A case study of a
multicultural society." The Journal of Academic Librarianship40.2 (2014): 185-191.
IS
addressing CHALLENGES of
discovery tools is
critical
in order to bring and keep our
patrons using them
IGeLU-September 2015, Budapest
CURRENT CHALLENGE
relevancy ranking
discoverability
UI
system stability
maximizing use and fulfillment of
various functionalities
full text accessibility
IGeLU-September 2015, Budapest
CURRENT CHALLENGES
must be addressed
and
FUTURE CHALLENGES
must be confronted
IGeLU-September 2015, Budapest
IN FACE OF FUTURE CHALLENGES
Search options
Relevancy
Personalization
Library and information literacy
IGeLU-September 2015, Budapest
IN FACE OF FUTURE CHALLENGES
SEARCH OPTIONS
simple search / power search
e.g. crossing searches, search within results
language enhancement mechanism
e.g. aged, elderly, retired, old age, ….
mourning / grief / bereavement
IGeLU-September 2015, Budapest
IN FACE OF FUTURE CHALLENGES
RELEVANCY
Coverage
(e.g. automatically searching beyond library
collection when insufficient relevant results)
cultural and geographical context
e.g. water crisis Israel
indexing for discovery tools use
e.g. mark twain Samuel Langhorne Clemens
IGeLU-September 2015, Budapest
Subject facet for the search ‘Samuel
Langhorne Clemens’ in Primo Central
metadata information should be mapped across
systems (primarily so in primo central) and
appear in a uniform mode in the discovery tool.
e.g.
Subject facet for the search ‘Samuel
Langhorne Clemens’ in Primo Central
IGeLU-September 2015, Budapest
Subject facet for the search ‘Samuel
Langhorne Clemens’ in Primo Central
IGeLU-September 2015, Budapest
IN FACE OF FUTURE CHALLENGES
PERSONALIZATION
specific user characteristics
(e.g. courses a user is registered to)
system suggestions/actions
(e.g. alerting course reading availability)
information sharing and user collaboration
(e.g. group login)
on-the-fly adjusting results list,
according to items selection
IGeLU-September 2015, Budapest
IN FACE OF FUTURE CHALLENGES
LIBRARY & INFORMATION LITERACY
recommendation system
(e.g. citation pearl growing)
expanding user’s keyword vocabulary
(e.g. listing relevant keywords and terms from
results and info. segments)
exposing the library’s databases
physical library guidance
IGeLU-September 2015, Budapest
IN FACE OF FUTURE CHALLENGES
Quickly
adapt to
technological
advancements
IGeLU-September 2015, Budapest
CALL FOR COLLABORATION discovery tools developers,
libraries/librarians, publishers.
(e.g. developing and implementing a Hebrew
morphological engine, adding language field to
Lexis records, Boolean operators)
updating cataloging models
creating standards for metadata
developing the use of linked metadata
IGeLU-September 2015, Budapest
The presentation will be available on the
IGeLU website: www.igelu.org
