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Championing the role of Information Professionals in the future of HealthcareNick Poole, Chief Executive, CILIPHLG Conference, Friday 16 September 2016
We believe...In our complex, information-rich modern world, every community, enterprise, school, healthcare service - essentially, everybody – needs access to the skills and ethics of Library & Information Professionals
Not because of what we do, but because of the difference we make...
The information opportunity – evidence-based policy
The information opportunity – behavioural insight & ‘nudge’
Source: https://www.gov.uk/government/publications/what-works-evidence-for-decision-makers
The information opportunity – information literacy
Source: https://www.jisc.ac.uk/guides/developing-digital-literacies
The information opportunity – open data
Source: http://www.cilip.org.uk/blog/opening-data-newcastle-libraries
• Technology has extended our reach, but not our grasp
• Scale of output has not been matched by capability
• People know they have the problem, but not that we (potentially) have solutions
• We may or may not see this as our role
Royal Charter:
“To work for the benefit of the public to promote education and knowledge through the establishment and development of libraries and information science (being the science and practice of the collection, collation, evaluation and organised dissemination of information)”
2020 Goal:
We will put information & library skills and professional values at the heart of an equal, democratic and prosperous society
Commitments:
• Show leadership• Champion equality & diversity• Unite & celebrate our profession• Promote information literacy for all• Deliver value for our members• Lobby for better policy & legislation• Challenge opposition constructively• Keep adapting to changing needs• Be positive and proactive
Information professionals are an embedded workforce
Consulting/independent information professionals Prison Further Education/Colleges PublicGovernment and Armed Forces ResearchHealth Care SchoolSocial Care Special CollectionsHigher Education (including LIS teaching staff) Industry (Extraction)*Law Industry (Manufacturing)**Museums, Archives, Galleries and Heritage Industry (Commercial Services)***National Libraries Not working****Not for profit/3rd sector/Charity Other
* Any extraction industries, for example: Agriculture, Forestry, Fishing, Mining, Quarrying** Any Manufacturing industries, for example: Pharmaceutical, Aerospace, Automotive *** Any commercial service industries: Business, Finance, Communications, Hospitality, Retail**** Unemployed/Retired/Full-time Student/Career Break
Libraries Archives Records Information management
Knowledge management
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
59.4%
15.0%
5.5%
13.4%
6.7%
Approximately 87,000 people work in the information profession
Source: http://www.cilip.org.uk/about/projects-reviews/workforce-mapping
No longer defined by job title
Information Professionals
Additional roles
Allied professions
InformationManagers
RecordsManagers
Information Rights
Knowledge Managers
Librarians
InformationArchitects
Archivists
Data Managers
Transparency
InformationAssurance
InformationDesigners
CopyrightSpecialists
Researchers
Analysts
Web Managers
InformationRisk
InformationTechnology
Project Managers
Statisticians
Communications
Economists
Historians
Value of Trained LIK Workers research
Source: http://www.cilip.org.uk/about/projects-reviews/value-trained-information-professionals
If we want to make a positive difference...
...in the recognition and status of professional information and library skills and ethics in the Healthcare sector, where do we start...?
Engage & learn• HLG• HEE LKS• NHS England• PHE
Understand drivers• Health outcomes• Cost savings• Reduced variance• Reduced risk• Empowered users• Improved evidence• “Information to the
bedside”• “Information to the
Boardroom”
Identify audience• Parliamentarians• Ministers• Dept. of Health• Arms-length bodies• Health trusts• Finance directors
Develop messages• Common language• Clear value
proposition• Evidence of impact• Compelling stories• Clear ‘ask’
Secure engagement• Libraries APPG• Media & briefings• Grassroots advocacy• Direct meetings• Influence policy
A joint campaign with Health Education England, building on Knowledge for Healthcare to raise awareness and promote the value of qualified library & information professionals in healthcare settings...
Long-term outcomes...
Senior Managersunderstand how to
work with Information Professionals to unlock
information, data & insight & the value of
doing so
Information Professionalsare supported in delivering
value as an essential component of the future of Healthcare & better able to shout about it
Service usersare empowered to develop their own health literacy &
take ownership of health & wellbeing
(Primarily focused on Library, Information and Knowledge specialists in healthcare settings, rather than the health & wellbeing programmes in public libraries)
Supporting activities – Libraries Change Lives 2016
Copyright Norfolk Libraries
Supporting activities – Lobbying & advocacy
Source: https://www.flickr.com/photos/31363949@N02/8783907904 Copyright (C) Leonard Bentley
Supporting activities – PKSB for Health
Supporting activities – Online PKSB
Supporting activities – UK Information Skills Strategy
We believe...The future of the Healthcare sector depends in part on harnessing the skills and ethics of Library and Information professionals to deliver services that are smart, sustainable and future-proof.
What next...
Working with Knowledge for Healthcare, we are developing an identity, resources, a ‘hub’ for the campaign, supporting evidence and case studies.
We need your help to shape the outcomes and focus of the campaign, and then to pick up the banner & take it to your networks, employers and stakeholders.
We need you to...
• Support our lobbying and advocacy to key national stakeholders
• Take the materials & speak to your stakeholders
• Sell the value and impact of your skills for your organisation to demonstrate the case for support
• Tell us about your activities & share your good news stories
Thank you
Nick Poole, CILIP@NickPoole1
http://www.cilip.org.uk/health