CHANGE LEADERSHIP WITH KANBAN (SIGI KALTENECKER) - LKCE13

Change Leadership

with Kanban

@sigikalteneckerTuesday, November 5, 13

Dr. Siegfried Kaltenecker@sigikaltenecker

Managing Director of Loop GmbH, based in Vienna

Organisa<onal Development Consultant, SYC, CSM, KCP

Co-‐author of Kanban in IT: Achieving a Culture of Con7nuous Improvement (about to be published in English in 2014)

Editor of PlaDorm for Agile Managementp-‐a-‐m.org

Author & trainer of Leading Self-‐Organising Teams Leaders in facilitating lasting Agile change

ScrumSense

Siegfried Kaltenecker & Peter HundermarkJohannesburg & Cape Town, November 2012

Master Class for Lean/Agile Leaders & Professionals

LeadingSelf-OrganisingTeams

Tuesday, November 5, 13

Change Leadership with Kanban


Build a change management capability for the 21st century



Build a change management capability for the 21st century

Challenge tradi<onal command and control management



Why building a change management capability?





http://www.mckinsey.com/insights/organization/what_successful_transformations_share_mckinsey_global_survey_results






http://www.standishgroup.com/chaos_news/newsletter.php?id=54






Change Management in the 20th century





Busy with blind spotsTuesday, November 5, 13

Pa?erns of failure


Too many iniBaBves

Pa?erns of failure


Too many iniBaBves

Change project plans

Pa?erns of failure


Too many iniBaBves


Non-‐transparency

Pa?erns of failure


Too many iniBaBves


Culture eats Kanban for breakfast

Non-‐transparency

Pa?erns of failure


How Kanban can help


How Kanban can help

CIP limits


How Kanban can help

CIP limits Focus on change flow


How Kanban can help


VisualizaBon


How Kanban can help


VisualizaBon Feedback loops


3!Preparation! Done!

6!Involvement!

3!Feedback!

4!To do!

Internal! External! Internal!External!

Kanban Change System



6!Involvement!

3!Feedback!

4!To do!



Change team



6!Involvement!

3!Feedback!

4!To do!



Change team

Metrics and meeBngs



6!Involvement!

3!Feedback!

4!To do!



Change team

Policies

Metrics and meeBngs



6!Involvement!

3!Feedback!

4!To do!



Change team

Policies

Metrics and meeBngs

ConBnuous improvementTuesday, November 5, 13

Kanban Change Team in Munich





Change team



Change team

Change process



Change team

Change process



Change team

Stakeholder Involvement

Change process


Change-‐Ban System at SBB





Change policies



Change policies

Weekly management standup


IT-‐Business Improvement Process at Tele2



Doing=6



Doing=6Next=0



Doing=6Next=0

Prepare



Doing=6Next=0

Prepare

Do



Doing=6Next=0

Prepare

DoFeedback



Doing=6Next=0

Prepare

DoFeedback

Improve



Doing=6Next=0

Prepare

DoFeedback

Improve

Measure lead & blocker Bmes



Doing=6Next=0

Prepare

DoFeedback

Improve

Measure lead & blocker BmesAnalyze and solve blockers



Encourage servant leadership and self-‐organized team work

at all levels



Leadership*as*a*team*sport*

Line managers Leadership / communication / decisions making

Team members Intensity of colmmunication

Tradi/onal*Leadership* Agile*Leadership*

“In*team*sports*the*performance*is*directly*correlated*with*the*degree*to*which*members*help*each*other.“*

* * ** * *Ed*Schein*



Soccer Club

Coach

Team

Staff Staff

Fans Media

Sponsors

Management



Kanban challenges tradiBonal mgmt:+ Transparency+ Intensified collabora<on + BeTer understanding of processes+ business risks and service orienta<on+ collec<ve design of a tailored work system+ self-‐organized management of work+ focus on systemic improvements+ strengthening of peer as well as cross-‐func<onal networks+ more service-‐orienta<on of managers as leaders & coaches


“The role of management shi1s from an adversarial, hierarchical one, to a complementary one: working on the system. If workers are controlling the work, they need managers to be working on the things beyond the control of the workers which affect the system condi?ons: the way the work works.” John Seddon


Thank you!

@sigikalteneckerwww.loop-beratung.at


http://www.loop-beratung.at


Thank you!

@sigikalteneckerwww.loop-beratung.at

http://p-a-m.org/2013/05/change-management-with-kanban/

hTp://update.hanser-‐fachbuch.de/2013/10/change-‐management-‐mit-‐kanban/








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