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Changes in Wipro

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    Introducing

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    CEO ofthe Company

    Azim Premji (bornJuly 24, 1945), anIndian businessman, istheChairman &CEOofWipro, oneofthelargestsoftwarecompaniesinIndia.ItsheadquartersisinBangalore, "theIndian Silicon City".

    Azim Premjiwasratedtherichestpersoninthecountryfrom 1999 to 2005.

    Hiswealthin 2006 wasestimatedat $14.8 Billionwhichplaceshimasthe FifthRichestIndian.

    Heisnowconsideredtobeworthcloserto 17.1 billion.

    AzimH Premjiwasbornto M.H.Hasham Premji.

    HeattendedSt. Mary's SchoolI.C.S.E. in Mazagaon, Mumbai.

    PremjiwasjustfinishinghisundergraduateengineeringstudiesatStanfordUniversity in 1966 whenhisfatherpassedaway.

    HeimmediatelyreturnedtoIndia wherehetookoverthefamily'sfledgling

    vegetableoilbusiness, WesternIndian Vegetable Products Limited(nowcalledWipro).

    Premjistartedoffwithasimplevision:tobuildanorganizationonafoundationofvalues.

    PremjieventuallyreceivedpermissiontotakecorrespondenceartcoursestocompletetherequirementsforhisbachelorsdegreeinElectrical Engineering.

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    some quick facts on Wipro

    WiprobecomesthefirstIndianIT Service ProvidertobeawardedGold-Level Status inMicrosofts Windows Embedded Partner Program

    Wiproistheworldslargest independent R&D Services Provider

    Worlds1st PCMM Level 5 softwarecompany

    Wiprooneamongthefewcompaniesintheworldtobeassessedatmaturitylevel 5 forCMMI V1.2acrossoffshoreandonsitedevelopmentcenters, 2007

    Worlds 1stIT Services CompanytouseSix Sigma

    ThepioneersinapplyingLean Manufacturing techniques toITservices

    ThefirsttogettheBS15000 certificationforits Global Command Centre

    Functional RFID Enabled Concept Storeand GlobalData Synchronization LaboratoryBS7799andISO 9000certified

    Amongthetop 3 offshore BPO serviceprovidersintheworld

    Over 50 industryfacing Centers of Excellence'

    647 clients - 72000+ employees

    53 developmentcentersacrossglobe

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    Domain :ability driving beyond

    crossroads

    Fromadaptingservicesandproductstoevolvingspecifics - drivenpastthecrossroads.At WiproInfotech, today, thecorecompetencytonotonlyaccommodatedomain-specificrequisitesbutalsotosteerthemforward. YourITinfrastructureisnotlimitedtoyourbusinessrequirement;with WiproInfotechitisanassetthatwillhelpmaximise ROIwhiledrivingoperationalcostsandinefficienciesdown.

    Itscompetencycomesfromtherecognitionthatacrossdomains, thechallengesandprioritiesarediverse. Leveraging experienceinworkingwithyourdomain, itputtogethersolutionsthatworkbestforyou.At WiproInfotech, believethattheflexibilitytoaccommodateandinnovatecomesfromexpertise, nothingless. Withdedicatedindustryexperts, WiproInfotechhasthecapabilitytofunctionasyourcompletestrategicITpartnerwithpremiumtotaloutsourcingservices. Serviceofferingsrangefromconsultingservices, businesssolutions toprofessionalservices.Itsproductsrange(bothhardwareandsoftware) tooaregearedtoachievedomain-specificfunctionality, guaranteeingasmoothdrivetowardsyourbusinesstargets.

    Itsexpertise, currently, extendstothefollowingdomains:

    Bankingand Finance Government Healthcare Telecom Enterprise

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    Services

    Home Services

    Services

    Expertise. Steering industry demands.

    WiproInfotechhelpsyouderivemaximumvaluefromyourITinvestments.

    WiproInfotechoffersyouapartnershipthatgoesbeyondmerelyprovidingasolution. WiproInfotechoffersyouTotal Outsourcing Services(TOS).

    Solutionseschewtheimmaturemodelofofferingadhocsolutionsthatdwellonpricing, labourarbitrageand

    granularlevelcontractswithintowergroupstosolutionsthattendtowardsbeingastrategiccorporateinitiative.Thisensuresdeliveryofresultsagainstservicelevels, largerscoperelationshipsthatenableserviceproviderstorespondquicklyandflexiblyandtransferofday-to-dayresponsibilities.

    WiproInfotech alsoofferconsultingservicesaspartofouradvisoryexpertiseacrossvariousdomains. OptimisingITresourcesthroughourservices, itbuildastrongbasetoempoweryourtechnologyoperations.Thisincludesidentifyingpainareas, deployingtherightresourcestoupgradeorsolvethem, implementingstrategicbusinessandITtools, aswellasmanagingtheprojectlifecycle.AlloftheseareachievedthroughourfocusedqualitythatcomplieswithISO 9000, Six Sigma, SEI CMM. Ourservicesarefurtherbackedwithstrategicpartnershipswithsom ofthetopglobaltechnologycorporations - Oracle, Microsoft, SAP, IBM amongothers. Ourserviceofferings

    include: Consulting:Strategic Cost Reduction, BusinessTransformation, Security Governance, Strategy, E-Governance Business Solutions:EnterpriseApplications, Solutionsfor Fast Emerging Businesses, ApplicationDevelopmentand Portals, Application Maintenance, Third PartyTesting, Data Warehousing/BusinessIntelligence,Point Solutions Professional Services:SystemIntegration, Availability Services, Managed Services TotalOutsourcing

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    Changefor Wipro

    (1) Bealertforthefirstsignsofchange.

    (2) Anticipatechangeevenwhenthingsaregoingright.

    (3) Alwayslookattheopportunitiesthatchangerepresents.

    (4) Donotallowroutinestobecomechains.

    (5) Realizethatfearoftheunknownisnatural..(6) Keeprenewingyourself.

    (7) Surroundyourselfwithpeoplewhoareopentochange.

    (8) Playtowin..!!

    (9) Respectyourself.

    (10) Neverchange:yourcorevalues.(11) Wemustrememberthatsucceedinginachangingworldisbeyondjust

    surviving.

    37th Annual Convocation 2002, IIM, Ahmedabad

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    Innovation

    Differentpeopleperceiveinnovationinvariousways.At WiproInfotech, ourinnovativethinkinghelpsusadoptnewerbusinesslinesandofferingsbasedonyourbusinessexpectations. Wehaveadaptedtothechangesbroughtaboutbytechnologyandbusinessandthishashelpedusimprovecustomerexperiencethroughservicedeliveryandprocessoptimisation.

    Enhancedcustomerexperience LOB transformation/cross LOB integration Non-linearityinservicedelivery Higherproductivityrelationships EarlyembracingofnewtechnologytrendsGlobalandlocalcompetitionmapping Collaborationwithexternalinnovators Employee

    motivation/talenttransformation Innovationinvolvesconstantbrainstormingtotakeanideatothenextlevel. Byconstantly

    updatingoneself, every WiproInfotechmemberturnsintoaninnovatorwhocandevelopbusinessandtechnologyplanswhilecollaboratingonandevaluatingvariousfunctionsthatcanbechangedtoenhancethecustomerexperience.theinnovationmanagementprocessisencapsulatedinthefollowingsixstages:

    Ideation, projectselectionIdeaevaluation, qualification Businessplan, reviews, ROIestimationEarlycoursecorrection Execution Exitormerge

    TheplanningthatgoesininnovationprocessinvolvestheentireITlifecycleandwhileaddressingitatvariousstagesitfoundnewmethodsofservicedeliveryandprocessesthatcancutdownyourcosts, nomatterwhatbusinesslineyoucomeunder. Wiproensurethatthecustomerwinsalwaysanditsinnovativethoughtisdriventotakeonthisline.

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    Purpose

    Innovation is Wipro- Wipro is Innovation -howdoesonemakeInnovation Purposeful,ingrainedand Deliberateinorganization.

    Wiprorecognizeandnurtureinnovative solutions as part ofour Wipro values. Itprioritizefocusandresourcesguidedbythisvalue.The WiprowayofInnovationisreallyaboutthisdeliberatesustainedinnovation.

    ItspurposeofInnovationistocreatehighervalueforcustomers.Thiscontinuousthoughtledittoforeseethebenefitofpartneringwithtechnologycompaniestobringvaluetoitscustomers. Combiningtheserelationshipswithitsstrong R&DtalentledtotheideaofLabon Hire andsubsequentlytooffshoredevelopmentcentreswhichmadeoffshoreoutsourcingtrulymainstream. Pushingthisideaalittlefurtherhelpedusconceptualizetheremoteinfrastructureservicemodel, brandedasglobalcommandcenteror GCC tomanagethecustomersITinfrastructure.Today, weserveourcustomerswithawidespectrumofservicesfuelledbythepowerofinnovation.

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    Changesin Wipro

    Shiftedto Consumer-careproductsfromcommodity-based

    goods

    80sitentersin Globalarena

    Shiftedfromconsumercarecompanytotechnology(changeditsnamefrom WesternIndia Productsto Wipro)

    Focusescustomsolutionsandbuildingastrongafter-sales

    servicenetwork

    Didn'toverpromiseorunder-deliver. Believesin Effectivesocialwork

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    Knowledge centre

    Knowledge. A never-ending pursuit :

    WithovertwodecadesofexperienceinmeetingtheITneedsofenterprises, WiproInfotechhasgainedanameforofferingcomprehensiveITsolutionsthatencompassbest-of-breed

    products, best-practiceITservicesandbest-in-classenterprisesolutions. Buildingonthisexperience, we'vebeenabletomeetgreaterchallengesandevolvewiththechangingbusinessscenariosacrosstheworld.Tolearnmoreaboutourcapabilitiesandgaininsightintohow WiproInfotechuses

    technologytohelpyourbusinesstakeonthecompetition,browsethroughthesectionslistedbelow.

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    Softwareservicesby WIPRO

    Withthesuccessofthesoftwareandservicesindustry, IndiansrealizedforthefirsttimethatacompanyfromIndiacouldbegloballycompetitiveandbuildasignificantcustomerbaseoutsidethecountry. Onecanseetheeffectsofthis, particularlyoverthepasttwotothreeyears, butevenmore

    sointhepast 18months.Intermsofscaleofacquisitions, scaleofsettingupmarketingnetworksoverseas, wantingtobuyoverseasbrands.Thisindustrywasaflag-bearerfortheambitionlevelandconfidencelevelofmanyindustriesinIndia.Itbuiltagoodreputation becauseitdidn'tover-promiseandunder-deliver.Itleftahighlysatisfiedandsupportivecustomerbase.

    Idon'tthinkyouneedtosellIndiaortheglobaldeliverymodelanymore;

    it'saquestionofhowyougetapotentialcustomertoacceleratethatdecisionandhowdoyoucontinuetobecompetitivewithcompetitionfromotheremergingcountries.

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    New Organisation Structure

    Re-organisation:- bringleadershipclosertothecustomer

    Newstructure:- financesolution, product-engineering

    solution, enterprisesolutionandtelecomserviceprovider

    Greatersucceedinapplyingaccordinglynewstructure

    BuildspecializedteamsfortelecomtargetingIBM, Accenture

    Designendproductsfocusingnextgeneration

    Changes Wipro Qualitysystem, integrationofSCM, CMM level

    5, Six Sigma, leanmanufacturing Visionbusinessoftomorrow

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    RecruitmentandTraining

    Stronglyintegratedmanagers:technicalunderstanding +managerialskills

    Hirefromthecampuses(25 managementschools)

    Two-setsoftraining:-

    Campus-induction training andtechnical training

    Leadership and soft skills

    Peopletrainedinmodularandresidentialworkshops, in

    Wiprosqualityandmanagerialprocesses

    Facultymembersfromtheleadingengineeringandserviceinstitutestotrainthesepeople.

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    Wiprosculture

    Wiprocares:- volunteerworkandbasedontwoprolonged

    strategy:providingrehabilitationtosurvivorsofnatural

    calamitiesandenhancinglearningabilitiesofchildrenfrom

    theunderprivilegedsectionofsociety

    Disasterrehabilititation:

    Tsunami, cyclone, earthquakes

    Wiproapplyingthoughtinschool:

    forumforqualityeducationsystem,

    constructaplatformforlike-mindedpeople,

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    futureisnotwhatwillhappenbutwhatwemakeit

    tobe.

    Thanks


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