Date post: | 11-May-2015 |
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NONVERBAL
COMMUNICATIO
NChapter 4
NONVERBAL DEFINITION
The process of intentionally or unintentionally signaling meaning through behavior other than words.
Sneeze
Crying
Blush
Snore
Eye rolling
NONVERBAL NATURE
Important
Spontaneous & Unintentional
Ambiguous
More Believable?
Attitude is communicated by:7% by spoken word
36% by vocal characteristics
55% by nonverbal behaviors
- Mehrabian and Weiner, 1967
NONVERBAL FUNCTIONS
Can be contradicting of verbal message
Regulating Interactions/back and forth of communication
Creating Immediacy
Can be deceiving
NONVERBAL CODES
Kinesics Emblems – direct verbal translations Illustrators – visually explain a verbal message Regulators – manage interactions Adaptors – satisfy a physical or psychological need Affect displays – convey feelings, moods, and
reactions Facial expressions (sadness, anger, disgust, fear,
interest, surprise, happiness)
NONVERBAL CODES
Oculesics “eyes”
Paralanguage Speed Volume Tone Verbal fillers
Proxemics Distance Territoriality Environment
NONVERBAL CODES
Haptics Tacticle
communication
Chronemics Use of time
Appearance Artifacts
NONVERBAL INFLUENCES Culture
Gender
Mediated
Ambiguous
Road Signs