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Chapter Overview
Worldwide sourcing overview Developing a worldwide sourcing
program Moving to a global sourcing philosophy
Purchasing & Supply Chain Management, 5e1
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Impact of Globalization
Interdependence Connectivity Integration of economies
Social Technical Political
Purchasing & Supply Chain Management, 5e2
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Impact of Globalization
Cost savings opportunities on supply side
Opportunities for new markets on demand side
Issue of trade balances and currency fluctuations
Purchasing & Supply Chain Management, 5e3
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U.S. Trading Partners (2009)
Taiwan
Netherlands
France
S. Korea
U.K.
Germany
Japan
Mexico
China
Canada
0 50 100 150 200 250 300 350 400 450 500
Billions of U.S. Dollars
Purchasing & Supply Chain Management, 5e4
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Definitions
International purchasing Commercial purchase transaction between
buyer and supplier in different countries Global sourcing
Proactively integrating and coordinating common items and materials, processes, designs, technologies, and suppliers across worldwide purchasing, engineering, and operating locations
Purchasing & Supply Chain Management, 5e5
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Why Source Worldwide?
Cost/Price benefits
Access to technology
Quality
Availability
Competition to domestic
suppliers
Meet competitors’
buying patterns
Presence in foreign markets
Purchasing & Supply Chain Management, 5e6
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Cost/Price Benefits
Lower labor rates Different productivity levels Possible willingness to accept lower
profit margin Exchange rate differences Lower-cost materials and inputs Government subsidies
Purchasing & Supply Chain Management, 5e7
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Barriers to Worldwide Sourcing
Lack of skills
Resistan
ceto
change
Longer lead times
Customs, language,
and culture
Currency
fluctuati
ons
Increased supply risk
Purchasing & Supply Chain Management, 5e8
© 2012 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publically accessible website, in whole or in part.
Lack of Knowledge and Skills
Ignorance of intricacies of global sourcing
How to identify potential sources of supply
Documentation issues
Purchasing & Supply Chain Management, 5e9
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Documentation Requirements
Letters of credit Multiple bills of
lading Dock receipts Import licenses Certificates of origin
Inspection certificates
Certificates of insurance coverage
Packing lists Commercial
invoices
Purchasing & Supply Chain Management, 5e10
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Resistance to Change
Established, routine sourcing patterns Shifting from longstanding suppliers Domestic market nationalism
Purchasing & Supply Chain Management, 5e11
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Longer Lead Times
Extended material pipelines Forecasting over longer time horizons Need to more closely manage delivery
dates Possibility of transit and/or customs
delays Greater logistical, political, and
financial risks
Purchasing & Supply Chain Management, 5e12
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Other Barriers
Offshore business practices Language Culture More difficult negotiations Need to more closely manage delivery
and engineering changes More difficult interpersonal
relationships
Purchasing & Supply Chain Management, 5e13
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Currency Fluctuations
Daily or hourly fluctuations Need to understand highly complicated
financial options How to price purchases
Purchasing & Supply Chain Management, 5e14
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Increased Supply Risks
Need for critical assessment Prior to sourcing Look at more than just price
Types of risks vary between different countries
Purchasing & Supply Chain Management, 5e15
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Overcoming Barriers to Worldwide Sourcing
Education and training Publicizing success stories Globally linked technologies Supplier providing U.S.-based support
personnel Measurement and reward systems Third-party intermediaries or agents Top management support
Purchasing & Supply Chain Management, 5e16
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Developing a Worldwide Sourcing Program
No suitable domestic supplier exists Competitors are gaining competitive
advantage from overseas suppliers Triggering events in supply markets
Purchasing & Supply Chain Management, 5e17
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Information about worldwide sources Supplier qualification and selection
issues Understanding cultural issues Language and communication
differences Logistical issues
Purchasing & Supply Chain Management, 5e18
Developing a Worldwide Sourcing Program
© 2012 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publically accessible website, in whole or in part.
From Domestic to International
Legal systems Countertrade requirements Costs associate with international
purchasing Managing currency risks
Purchasing & Supply Chain Management, 5e19
Developing a Worldwide Sourcing Program
© 2012 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publically accessible website, in whole or in part.
Triggering Events
Supply disruption Rapidly changing currency exchange
rates Declining domestic supply base Inflation within home market Sudden emergence of worldwide
competitors
Purchasing & Supply Chain Management, 5e20
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Information about Worldwide Sources
Worldwide sourcing directories Trade shows Intermediaries and organizations
Trading companies Third-party support Trade consulates Foreign nationals International purchasing offices (IPOs)
Purchasing & Supply Chain Management, 5e21
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Role of IPOs
Identify potential suppliers
Solicit quotes or proposals
Expedite and trace shipments
Negotiate supply contracts
Obtain product samples
Manage technical and commercial concerns
Represent the buyer to suppliers
Manage counter-trade requirements
Perform supplier site visits
Purchasing & Supply Chain Management, 5e22
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Supplier Qualificationand Selection Issues
Does significant total cost difference exist between domestic and foreign sources?
Will foreign supplier maintain price differentials over time?
What is effect of longer material pipelines and increased average inventory levels?
Purchasing & Supply Chain Management, 5e23
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Supplier Selection Issues
What are supplier’s technical and quality capabilities?
Can supplier assist with new designs? What is supplier’s quality
performance? What types of quality systems does
supplier have in place?
Purchasing & Supply Chain Management, 5e24
Supplier Qualificationand Selection Issues
© 2012 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publically accessible website, in whole or in part.
Supplier Selection Issues
Is supplier capable of consistent delivery schedules?
How much lead time does supplier require?
Can we develop longer-term relationship with this supplier?
Are patents and proprietary technology safe with supplier?
Purchasing & Supply Chain Management, 5e25
Supplier Qualificationand Selection Issues
© 2012 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publically accessible website, in whole or in part.
Supplier Selection Issues
Is supplier trustworthy? What legal system does supplier expect
to follow? What are supplier’s payment terms? How does supplier manage currency
exchange issues?
Purchasing & Supply Chain Management, 5e26
Supplier Qualificationand Selection Issues
© 2012 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publically accessible website, in whole or in part.
Understanding Cultural Issues
Culture is “sum of all understandings that govern human interaction in society” Language Religion Values and attitudes Customs Social institutions Education
Purchasing & Supply Chain Management, 5e27
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Values vs. Behavior
Values Shared beliefs or group norms that are
internalized Affect the way people think
Behavior Based on values and attitudes Affect the way people act
Purchasing & Supply Chain Management, 5e28
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Language Differences
Communicating purchase requirements clearly and effectively
Not everyone speaks and understands English the same way Americans do
Message speed Level of content
Purchasing & Supply Chain Management, 5e29
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Recommendations from An Expert
If supplier is using English as second language, buyer should be responsible for preventing communication problems
To aid in communication Speak slowly Use more communication graphics Eliminate jargon, slang, and sports and
military metaphors
Purchasing & Supply Chain Management, 5e30
© 2012 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publically accessible website, in whole or in part.
Recommendations from An Expert
Bring interpreter to all but the most informal meetings
Allow extra day to educate interpreters on your issues and vocabulary
Document, in writing, conclusions and decisions made in a meeting before adjourning
Purchasing & Supply Chain Management, 5e31
© 2012 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publically accessible website, in whole or in part.
Logistical Issues
Extended pipelines Additional planning and management
required Shipping delays are to be expected Often less capable transportation
infrastructure Role of INCOTERMS
Purchasing & Supply Chain Management, 5e32
© 2012 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publically accessible website, in whole or in part.
INCOTERMS 2010
Purchasing & Supply Chain Management, 5e33
Location
FreightResponsibility
SellerPremise
ExportFormalities
Named Place or Terminal
Loading Port of
Shipment
On Board Ship/Rail/
Plane
Discharge Port of Arrival
Named Place or Terminal
Import Formalities
Buyer Premise
Ex Works(EXW)
Seller***
Buyer Buyer Buyer Buyer Buyer Buyer Buyer Buyer
Free Carrier(FCA)1
Seller***
SellerSeller
***Buyer Buyer Buyer Buyer Buyer Buyer
Free Alongside
Ship(FAS)
Seller Seller SellerSeller
***Buyer Buyer Buyer Buyer Buyer
Free on Board(FOB)
Seller Seller Seller SellerBuyer
***Buyer Buyer Buyer Buyer
Cost & Freight(CFR)
Seller Seller Seller SellerBuyer
***Buyer Buyer Buyer Buyer
Cost, Insurance,&
Freight(CIF)
Seller Seller Seller SellerBuyer
***Buyer Buyer Buyer Buyer
© 2012 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publically accessible website, in whole or in part.
INCOTERMS 2010
Purchasing & Supply Chain Management, 5e34
Location
FreightResponsibility
SellerPremise
ExportFormalities
Named Place or Terminal
Loading Port of
Shipment
On Board Ship/Rail/
Plane
Discharge Port of Arrival
Named Place or Terminal
Import Formalities
Buyer Premise
Carriage Paid to
(CPT)2
Seller***
Seller Buyer Buyer Buyer Buyer Buyer Buyer Buyer
Carriage & Insurance to
(CIP)2
Seller***
Seller Buyer Buyer Buyer Buyer Buyer Buyer Buyer
Delivered at Terminal
(DAT)Seller Seller Seller Seller Seller
Seller***
Buyer Buyer Buyer
Delivered at Place DAP)
Seller Seller Seller Seller Seller SellerSeller
***Buyer Buyer
Delivered Duty Paid
(DDP)Seller Seller Seller Seller Seller Seller Seller Seller
Seller***
Notes:*** Where risk passes1 Delivery can occur at seller premise or place of departure2 Risk passes from seller to buyer when the goods are delivered to the first carrier
© 2012 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publically accessible website, in whole or in part.
Legal Issues
Common law vs. codified or civil law Different levels of protection for the
buyer Role of trust and personal relations Intellectual property issues U.N.’s Convention on Contracts for the
International Sale of Goods (CISG) World Trade Organization (WTO)
Purchasing & Supply Chain Management, 5e35
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U.S. Foreign Corrupt Practices Act
Designed to prevent companies from making questionable or illegal payments to foreign officials, politicians, and political parties to secure or retain business
Applies to U.S. citizens and their agents Requires accurate recordkeeping and
adequate controls
Purchasing & Supply Chain Management, 5e36
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U.S. Foreign Corrupt Practices Act
Also applies to foreign nationals who make such payments while in U.S.
No dollar threshold amount Enforcement focuses on intent
Purchasing & Supply Chain Management, 5e37
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Countertrade Requirements
Refers to all international trade where there is full or partial exchange of goods for goods
Purchasing is often responsible for negotiating and managing countertrade agreements
Purchasing & Supply Chain Management, 5e38
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Reasons for Countertrade
Some countries lack hard currency Countertrade provides means to sell
products in that country Factors
Typically involve large dollar amounts Found in countries with perceived low or
non-differentiated (commodity-like) goods
Purchasing & Supply Chain Management, 5e39
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Types of Countertrade
Barter Counter-purchase Offset
Buy-back
Switch trading
Purchasing & Supply Chain Management, 5e40
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Barter
Straight exchange of goods for goods with no exchange of currency
Involves single contract Usually relates to specific transaction
and covers shorter period of time
Purchasing & Supply Chain Management, 5e41
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Counterpurchase
Requires selling firm to purchase specified amount of goods from country that purchases its products
Generally percentage of original sale Involves products unrelated to
company’s primary business Issue of disposition of goods
Purchasing & Supply Chain Management, 5e42
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Offset
Closely related to counterpurchase Generally percentage of original sale
over specified period Allowed to offset its countertrade
requirements with any company or industry – more flexible
Purchasing & Supply Chain Management, 5e43
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Buy-Back
Sometimes called compensation trading
Occurs when … Building a plant in third world country or Providing services, equipment, or
technology to support a plant Building company agrees to buy back
some or all of plant’s output as payment
Purchasing & Supply Chain Management, 5e44
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Switch Trading
Occurs when selling company agrees to accept goods from buying country as partial payment
Company may decide to utilize third-party to sell or market goods
Purchasing & Supply Chain Management, 5e45
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Costs Associated withInternational Purchasing
Comparable costs Similar to costs in domestic sourcing
Purchase price Tooling charges Transportation from supplier to buyer
International transaction costs Additional costs over and above domestic
sourcing
Purchasing & Supply Chain Management, 5e46
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International Transaction Costs
Base price Tooling Packaging Escalation Transportation Customs duty Insurance premiums Payment terms Fees and commissions
Port terminal and handling fees
Customs brokers’ fees
Taxes Communication costs Payment and
currency fees Inventory carrying
costs
Purchasing & Supply Chain Management, 5e47
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Letters of Credit
Assure supplier that it will be paid for shipment Issued by the buyer’s bank to supplier’s
bank when LOC terms are fulfilled Paid when accurate and appropriate
documents are presented to buyer’s bank Revocable vs. irrevocable
Purchasing & Supply Chain Management, 5e48
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Port Terminal and Handling Fees
Unloading of cargo Administrative services of port
authority personnel General use of port Temporary storage for goods awaiting
customs and/or documentation clearance
Purchasing & Supply Chain Management, 5e49
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Measures to Deal with Currency Risk
Purchase in U.S. dollars Sharing currency fluctuation risk Currency adjustment contract clauses
Delivery-triggered vs. time-triggered Currency hedging Finance department expertise Tracking currency movements
Purchasing & Supply Chain Management, 5e50
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Currency Hedging
Form of risk insurance that can protect both parties Seeks risk aversion, not monetary gain
Option Buy or sell foreign currency at certain
future rate Forward exchange contract
Agreement to pay pre-established rate for currency in future
Purchasing & Supply Chain Management, 5e51
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Moving to a Global Sourcing Philosophy
52Purchasing & Supply Chain Management, 5e
Domestic purchasing Level I – no foreign purchases
International purchasing Level II – foreign purchases as needed Level III – part of strategic sourcing
© 2012 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publically accessible website, in whole or in part.
Moving to a Global Sourcing Philosophy
53Purchasing & Supply Chain Management, 5e
Global sourcing Level IV – integration and coordination of
global sourcing strategies across worldwide business units
Level V – integration and coordination of global sourcing strategies with other functional groups
© 2012 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publically accessible website, in whole or in part.
Global Sourcing Success Factors
Purchasing & Supply Chain Management, 5e54
Defined process to support global
sourcing
Centrally coordinated and
centrally led decision making
Site-based and decentralized
control of operational
activities
Real-time communication
tools
Information sharing with
suppliers
Availability of critical
resources
Sourcing and contracting
systems
International purchasing
office support
© 2012 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publically accessible website, in whole or in part.
Future Trends in Global Sourcing
Development of higher level skill sets Need to reach agreement on global
performance measures Need to establish integrated systems Continued development and refinement
of global sourcing strategies Greater internal integration
Purchasing & Supply Chain Management, 5e55
© 2012 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publically accessible website, in whole or in part.
Future Trends in Global Sourcing
Seeking suppliers highly capable of conducting global business
Shift from component sourcing to subsystems, systems, and services sourcing
Continued cost reduction pressures More suppliers in low-cost, emerging
markets
Purchasing & Supply Chain Management, 5e56