Chapter 12 Power & PoliticsLeah Clark John Knapp Donna Evans Sakena Kocer

Introduction What is Power & Politics Quick Overview

Definition of Power Definition of Power Definition of Dependency

Contrasting Leadership & Power Key Notes

Bases of Power Formal Coercive Power Reward Legitimate Personal Expert Referent

Bases of Power Continued Which Bases of Power Are Most Effective?

Power Tactics Definition of Power Tactics

Nine Distinct Influence Tactics Legitimacy Rational Persuasion Inspirational Appeals Consultation Exchange Personal Appeals Integration Pressure Coalitions

Exhibit 12-1: Preferred Power Tactics by Influence Direction Add Chart Exhibit 12-1 Other Notes regarding

Politics: Power in Action Key Notes Definition of Organizational Politics Definition of Legitimate Political Behavior Definition of illegitimate Political Behavior

Reality of Politics Key Notes

Causes & Consequences of Political Behavior Factors Contributing to Political Behavior (Explain)

Individual Factors Key Highlights

Organizational Factors Key Highlights

How do People Respond to Organizational Politics? Key notes

Employee Responses to Organizational Politics Exhibit 12-2 chart page 188 Definition of Defensive Behaviors

Defensive Behaviors Avoiding Action -Over Conforming -Buck Passing -Playing Dumb -Stretching -Stalling Explain Each

Defensive Behaviors Cont d Avoiding Blame Buffing Playing Safe Justifying Scapegoating Misrepresenting Explain Each

Defensive Behaviors Cont d Avoiding Change Prevention Self-protection Explain Each Other Key Notes!

Impression Management Definition of Impression Management Other Key Notes, that follow Exhibit 12-4

Exhibit 12-4 Impression Management Techniques Conformity Excuses Apologies Self-Promotion Flattery Favors AssociationExplain Each

The Ethics of Behaving Politically Key Notes

Global Implications Does culture influence politics perceptions? Does culture affect the power of influence tactics people prefer to use? Does culture affect the effectiveness of different power tactics?

Politics Perceptions

Preference for Power Tactics

Effectiveness of Power Tactics