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CHAPTER 3- CONCEPTUAL FRAMEWORK
3.1 Introduction
After going through the available literature on the topic, conceptual framework has been
designed. The study analysed the three theoretical approaches namely gender centered
perspective, organisational perspective and gender- organisational-system perspective
(Fagenson, 1990). However the study added the forth approach i.e. work perspective and
concluded that GWOS approach is more appropriate to understand the problem of few
women in management in Indian corporate world by analyzing factors from four
dimensions namely Personal, Work, Organisational and Social angle.
Before discussion the conceptual framework of the study, the three approaches are
discussed in brief in the following section.
3.2 Theoretical Perspectives
The first perspective is the gender-centered perspective or person-centered perspective. It
believes that women's inadequate representation at the higher levels in the management is
a result of the internal factors namely skills, qualification, traits, bahaviours, cognitions
and attitudes (Homer, 1972; Putnam and Heinen, 1976; Terborg, 1977; Harragan, 1977;
Riger and Galligan, 1980; Fagenson, 1986;). In addition, executive’s career success is
also attributed to the ‘internal’ factors like their abilities, hard work and performance.
However, many women executives acknowledge the ‘external factors’ like luck and work
ease for their career success (Deaux and Farris, 1974). Further, Maccoby and Jacklin
(1974) have mentioned that these attributes depend on women's own performance
expectations, level of self-confidence and ability and self-assessments. Gender-centered
approach has recognized women’s fear of success as a significant reason affecting
women’s growth at the higher levels in the management (Horner, 1972). Various reasons
were identified for the differences in behaviour between the sexes likes differential
gender identity formation, sex-role socialization and differences in the construction of
reality.
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According to organisation structure perspective, it is argued that the differences between
men and women in their attitudes and behavior are the outcomes of the differences in the
power structures and opportunity provided in organisations and not due to the gender
(Kanter, 1977). It believes that organisation structures form executive’s behavior on the
job (Fagenson, 1990, 1993). According to Kanter (1977), advantageous positions
comprising of power and opportunities are occupied by individuals whose gender
category is in the majority (that is, males), whereas disadvantageous positions with less
power and opportunities are occupied by individuals whose gender category is less in
number (that is, females). It is further argued by Kanter (1977) that persons in the
advantageous jobs and positions develop behaviours and attitudes that help them to grow
further, on the other hand, person in the disadvantages position develop attitude and
behaviours that justify their positions (Fagenson, 1990). Further, if women executives
reach to the higher level jobs, they try to imitate the behaviours of men executives
occupying higher positions (Kanter, 1977; Riger and Galligan, 1980).
Under gender–organisation–system (GOS) perspective, the simultaneous interaction
between the person, the organisation and the social systems is accepted. Further this
perspective argues that women’s limited career growth is a joint effect of both gender and
organisational structures that forms the executive’s behavior at work (Fagenson, 1990;
Fagenson & Horowitz, 1985). The perspective also includes the other organisational
variables like corporate culture, ideology, historical background and policies. It also
includes the social and institutional systems factors like expectations, stereotypes, in
which organisations function (Martin et al., 1983).
From the three theoretical perspectives discussed above, the gender-centered and
organisation structure perspectives may limit the conclusions drawn from executive’s
behaviors and opinions in organisations. The gender-centered perspective assumes that
women’s own traits and behaviours limit their career growth. It does not include any
organisational or social factors (Fagenson, 1993). It depends on sex role theory for
identifying appropriate behaviour of executives. It assumes that the one gender who
dominates the hierarchy is superior to the other (Scott, 1988). This perspective does not
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provide adequate answer to why the progress rate of women at the managerial position
has remained so slow despite their high qualification. The second perspectives, the
organisational structure perspective fails to identify the factors other than the structure of
the organisation. It excludes the other important organisational factors like culture,
training and development policies and other organisational policies like promotion
recruitment polices and rewarding polices. Therefore, in the present study GWOS
perspective i.e. Gender, Work, Organisational and Social perspective have been adopted
for comprehensive and in-depth analysis.
3.3 Conceptual Framework
In accordance with GWOS perspective, the present study attempts to determine why
women have restricted access to the corporate boardrooms. It explores the characteristics
of the individuals, work context, organisation context and social context which might be
influencing executive's behaviours, attitudes and cognitions. The study believes that the
present status of women in Indian management is caused by four factors namely
individual factors, organisational factors and social systems factors. The complexity of
the study increases as all the four factors function concurrently (Terborg, 1981; Martin,
1983). The study follows the assumptions of GWOS approach which are as follows-
1. Behavior and attitudes in organisations are form due to the continuous interaction
between person characteristics (gender), work situations, organisational situations and
social systems.
2. All four factors jointly influences women in management.
3. Characteristics of people, work and organisational situations and social systems needs
be analysed as combined determinants of women’s career success at the management
positions.
The study has adopted a broad approach to understand the problem of few women in
management in Indian corporate world by analyzing factors from four angles namely
Personal, Work, Organisational and Social as shown in figure 3.1. The complexity of the
study increases as all the four factors function simultaneously. In short, all factors are
equally important and contribute for today’s status of women in Indian management.
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Figure 3.1: Determinants of Women in Management
3.3.1 Personal Variables
The current study has incorporated gender-centered approach by including factors
identified by Human Capital Theory and Job Competition Model. The study has
included individual characteristics which may contribute towards success or failure in
management career of an executive namely personality, skill, work experience,
qualification, family responsibilities like marriage pressure, motherhood pressure,
family members support and external support system presented in figure 3.2.
The study has included demographic variables namely age, gender, marital status,
number of kids, age of kids, number of dependents, qualification and specialisation and
total work experience. Work experience includes total years of service in one or many
organisations which gives an opportunity to an individual to get acquainted with various
job and experiences and develops individual for more challenging job. Women, during
their career are not involved in strategic decision making processes. As a result, they
lack exposure to line experience which is core element in vertical career growth. It
restricts them from taking challenging and difficult tasks, which ultimately results in
lesser women at the top (Sheila Wellington, et. al. 2003). This study has included total
WOMEN IN MANAGEMENT
Personal Factors
Work Factors
Organisational Factors
Social Factors
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work experience, both full time and part time, to understand whether it has any impact
on career growth of the executives.
Figure 3.2 Personal Factors
Personality is the dynamic psychophysical systems within the individual which decide his
exclusive way of reaction to his environment. According to Stephen Robbins,
et.al.(2009), “Personality is the sum total of ways in which an individual reacts to and
interact with other persons”. In simple terms, personality is the sum total of relatively
permanent characteristics that a person possesses namely positive attitude, self-
confidence, emotional stability, extrovert or introvert, self discipline and dedication.
According to the Big Five Model, there are five types of personalities namely
extraversion, agreeableness, openness, conscientiousness, and neuroticism. The study
attempted to identify which type of personality is prominent at top management levels.
Managerial skills can be grouped under three broad headings namely technical skill,
human skill and conceptual Skill (Aswathappa K, 2009). Technical skills are job-specific
techniques and knowledge which depend upon the manager’s position in the organisation.
Human skill consists of the ability to lead, understand, modify, manage and control the
behavior of person and groups. It includes the skills to coordinate, communicate and
motivate people. Conceptual skills include the ability to analyze the situation
WOMEN IN MANAGEMENT
PERSONAL
FACTORS
Demography
Personality
Managerial Skills
Qualification
Family Responsibilites
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systematically, drawing a big picture and taking relevant steps to cure the problem.
Higher managerial positions require high conceptual skills to plan and organise the long-
term vision of the organisation (Jones and George, 2009). The present study has included
human skills, technical and conceptual skills to identify which skill is more important for
the individual’s career growth and whether there is any difference between managerial
skill of men and women executives.
Qualification can be defined as an academic and professional education availed by a
person, essential for managerial positions. Lack of educational background may restrict
women from advancing further in the pyramidal hierarchy structure of the organisations
(Keller Brow, 1988). According to UGC 2013 records, women are still more
concentrated in fields like Arts and Commerce, whereas men pursue Science and
Technical studies. In India, the choice of stream of Higher Secondary Education is
usually selected by parents and elderly guardians. Parents do usually give preference to
the educational streams which is feminine for daughter and masculine for their son. They
do prefer to put their daughter in Commerce, Arts and son in Science and Engineering.
As result when an opportunity exists, usually, there is a shortage of qualified and trained
women candidates to absorb this opportunity. Therefore, study has included qualification
and specialisation factors to identify whether such difference exists today also and
whether it has any impact on women’s career growth.
Family responsibilities refer to all those household duties that every person needs to
perform in order to maintain his/her family. Women are still seen as primary caretaker
and need to perform more household chores than men (Leigh Funston and Hwafern
Quach, December 2008). She has to do work like cooking food, looking after kids and
family members, cleaning house etc. It is also assumed that every working woman has to
perform all these household chores with or without support of family members. Such
higher family responsibilities can create hurdle for women’s career growth.
To analyze the association among these personal variables and status of women in
management hypotheses were formed and tested using multivariate statistical methods.
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3.3.2 Work Related Variables
Work related factors included in the study are type of work, key assignments, department,
average outdoor duty hours in a week, average in-door office hours in a week, work
environment, Nature of Work and Work pressures depicted in figure 3.3.
An exposure to key and challenging jobs is a key factor which can open doors of key
position for women. A good exposure to challenging job assignment like mergers,
acquisition, takeovers and new product developments, offers an opportunity to train and
develop a person. Such on-the-job training enhances executive’s probability of heading
key positions in the organisation.
Supportive and co-operative work environment is very essential to tackle day to day
problems and facilitates appropriate decisions making. Peers and supervisor’s support can
make women’s corporate life relatively easy and their valuable guidance can help them to
take vital decisions. Supportive and co-operative peers and supervisors perform a vital
role in women executive’s career growth (Leigh Funston and Hwafern Quach, December,
2008).
Figure 3.3 Work Factors
WOMEN IN MANAGEMENT
WORK RELATED FACTORS
Exposure to Key Assignments
Department
Working Hours (Indoor, Outdoor)
Work Pressure
Nature of Work
Work Environment
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To analyze the association among work related variables and status of women in
management hypotheses were formed and tested using multivariate statistical methods.
3.3.3 Organisational Variables
Response Dependence Theory and Institutional Theories highlighted organisational
variables, operating within the boundaries of the organisation which need to be
considered as determinants of the percentage of management positions held by women.
Therefore the study has included type of industry, organisational status, age of the
organisation, organisational policies, exposure to key assignments, support from peers
and supervisor, organisational culture, structure of the organisation, networking,
mentoring and coaching depicted in figure 3.4.
The age, size, organisational status and nature of industry also restrict women from
achieving top management positions. The study conducted by Baron, Mittman and
Newman (1991) found that old organisations resist change in the organisational hierarchy
than the new organisations and less willing to hire women at the management positions.
The study conducted by Terry et al. (1994) also supports that older organisations which
follow traditional management style may prefer men at the top level management as
compared to women executives.
The ‘deep structure’ of the organisational is “the collection of values, history, culture, and
practices that form the unquestioned, ‘normal’ way of working in organisation” (Aruna
Rao, et.al). The reflection of these four things can be noticed in six key elements- work
specialisation (division of work), departmentalisation, chain of command, span of
control, centralisation and decentralisation (Robins S P., Judge Timothy A. and Sanghi
Seema, 2009). Qualified women always prefer to work where chances for advancement
are high. Companies, keen on performance and looking for certain attributes in their
human resource also try to tap these qualified talents available in the industry without any
gender preferences. Companies with more women at the non-management positions will
place women at the management levels just to attract more qualified and talented human
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resources (Morrison et. al., 1987; Terry C et. al, 1994). It also avoids gender difference
which may affect the performance (Tsui & O’Reilly, 1989).
Figure 3.4 -Organisational Factors
Organisational Culture is “a system of shared meaning held by members of the
organisation that distinguishes one organisation from other” (Stephen Robbins, 2009). It
includes ethics, flexibility, support, fairness, innovation, risk taking, attention to details,
result orientation, people orientation, aggressiveness, and stability. Corporate culture
includes relationships between individuals, beliefs, values and functions that lead the
organisational decisions aimed at achievement of its objectives. The culture of an
organisation is often expressed through a statement ‘the way we do things around here’
and consists of spoken / unspoken values, norms, and behaviors that become the natural
way of doing things in the organisation. The organisational culture also affects women’s
WOMEN IN MANAGEMENT
ORGANISATIONAL
FACTORS
Nature of the Organisation
Structure of the Organisation
Culture Of the Organisation
Management Practises & Policies
Networking
Mentoring and Coaching & Role Model
Training & Development
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presence on board. If organisational culture is fair, unbiased and result oriented, it
enhances women’s career growth.
Organisational management policies and practices are statements of broad guidelines that
direct decision making process in the organisation. There are many organisational
policies such as selection, training, career development, leadership development,
succession planning and work-family balancing policies which may impact the working
women in the management as presented in figure 3.5. The Human Resource Dependence
Theory suggests that the firms facing problem of recruiting and retaining competent
employees, may try non-traditional ways by hiring women and minority candidates. A
study conducted by Terry C. et.al (1994) found that the organisation which emphasis on
training and development will have more women at the management position. The
flexible work environment, childcare facilities and maternity leave benefit may have
constructive impact on women in management.
Figure 3.5 Organisational Policies and Practices
Management
Policies and
Practices
Recruitment
Training and Development
Career Development
Promotion
Transfers
Performance Appraisals
Work and Family Balancing
Succession Planning
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Network is an information system to give and receive the valuable assistance. These
formal and informal networks help executives to find and utilize the resources and
available opportunities. Management executives, who are lack socializing and
networking abilities may fall behind from those who have successfully developed strong
network, within and outside the organisation (Fred Luthans, 1988). Further, such old
boy’s network affects decisions about promotion, transfers and retention. Decision
makers, who are usually men, predominantly prefer to promote men to the next position
and women who lack networking abilities may fall behind their male counterparts
(Ridgeway, 1999).
Mentors are executives with an authority, power and access to resources and information
that is vital for career advancement. They may become a role model for some other
person and act as a teacher, guide, counsel, sponsor and coach, to help him/her in the
journey of career enhancement. In some organisations, mentors are formally appointed to
help women and men to develop themselves for the future opportunities. Although
women are given mentors, they are not promoted as compared to their male counterparts
(Herminia Ibarra, Nancy M, Carter & Christine Silva, 2010; ILO, 2004). Hence the study
explores the mentoring and coaching facilities available in the organisation and whether it
has any impact on the women’s career growth.
According to Gibson (2004), a role model is “a cognitive construction based on the
attributes of people in social roles an individual perceives to be similar to himself or
herself to some extent and desires to increase perceived similarity by emulating those
attributes”. A role model is an encouraging personality from whom one may learn many
skills, qualities and improve his/her behaviour and personality (Lockwood and Kunda
1997). Lack of role models is one of the most significant factors acting as barrier to
women career growth (Saadia Zahidi, Herminia Ibarra, 2010; ILO, 2000).
To analyze the association among organisational variables and status of women in
management following hypotheses are formed and tested using multivariate statistical
methods.
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3.3.4 Social Variables
Socio-cultural factors contribute to the development of strong beliefs, way of thinking
and set the pattern of accepted behavior in the society which is different for male and
female. Human Capital Theory attributes gender discrimination to women’s capacity,
personality and their own choices, without considering the social variables. Social
Factors which include gender stereotype, occupational segregation, gender beliefs, gender
inequality, gender stratification, patriarchy, general norms and cultural practices
prevailing in the country are the most significant factors acting as barriers to women
career growth (Saadia Zahidi and Herminia Ibarra 2010).
The principle of ‘Devaluation Hypothesis’ (England et al., 2000) and ‘Evaluative
Discrimination’ (Peterson T. and Saporta I., 2004) ultimately results in gender pay gap
where men are paid higher remunerations than women. In addition to this, the principal of
‘allocative discrimination’ also aggravate pay inequalities. Even within the particular job
whether female-dominated, male dominated or unisex dominated, women’s work is
devaluated and paid less than the male employees (Peterson T., Saporta I., 2004).
Wherever the salary levels are less, more women are found and vice-versa. It is also
applicable to the management job. It is not clear whether less salary attract more women
which need to be explored. Based on the literature review and in-depth interviews of
executives social factors are included in the study are presented in the figure 3.6.
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Figure 3.6 Social Factors
Gender stereotype represents social structure that continues to favour men and disfavor
women in the competitive race for prestige, status, power and money (Rosemarie Tong,
1989). Effective leadership is normally portrayed as masculine function and women are
assumed to be not suitable for these functions which demands masculine attributes. It
limits opportunities of advancement for women (Catalysts, 2004). According to ‘Gender
Role Congruence Theory’, managerial executives who ignore the gender norms and code-
of conduct described for managerial jobs are less likely to be absorbed for such positions
and achieve career success (Valian, 1998). When women executives demonstrate
aggressive, dominant and competitive gender identity and men executives demonstrate a
supportive gender identity, it is regarded as gender role incongruence. In these case both
men and women are not considered for managerial positions. Further, if women
demonstrate a supportive gender identity consistent with the caring, nurturing gender role
prescribed for women, still she is not considered a proper fit with the stereotypical
WOMEN IN MANAGEMENT
SOCIAL FACTORS
Gender Preferences
Gender Streotypes
Occupational Segregation
Patriarchy
Gender Stratification
Gender Status Beliefs / Perceptions
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managerial prototype. In both the cases she is not considered suitable for managerial
roles.
Further, the Theory adds that men who enact a masculine gender identity are more likely
to succeed because their preferences and behaviors are consistent with the stereotypical
attributes prescribed for their sex.
Another factor included in the study is occupational segregation which refers to the
inclination of executives to work in diverse occupations thereby one gender dominates a
given professional category in the labour market. There can be two types of segregation
found in the labour market namely vertical segregation and horizontal segregation.
Vertical segregation or hierarchical segregation represents the over or under-crowing of a
particular group of workers in specific occupations or sectors with higher job stability,
income, prestige, status and power. Horizontal segregation refers to under or
overcrowding of a particular group in particular occupations or sectors, thus we can
observe certain occupations are male- intensive and others are female-intensive (Bettio
and Verashchagina, 2009).
Gender beliefs are also included in the study which represents universal classification of
women and men based on a narrow set of features. In simple terms, gender status belief
describes men as more competent than women and thus justifies disparities in the salary
difference, power position and extra privileges (Ridgeway C. L. et al. 1999; Eagly,
Wood, and Diekman 2000). Generally, gender beliefs give more importance to men;
consider them status worthy, competent and thus suitable for ‘important things’ and
higher positions. In-contrast, women are viewed as less capable, nicer and better at
common jobs and thus suitable for ‘less important and less valued’ jobs (Conway et al.
1996; Fiske et al. 2002).
In similar fashion, gender stratification ranks the sexes in such a manner that women will
have less power, prestige, information, resources and still acknowledged women’s value
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greater than men. They are denied and restricted all human and social rights and
possibilities (Eitzen, D. Stanley and Maxine Baca-Zinn, 2000).
Further, the patriarchy is a social unit in which men occupy a very dominant role and
control all important decision within and outside family. According to (Hazel Reeves and
Sally Baden, February 2000), patriarchy refers “to the systemic societal structures that
institutionalise male physical, social and economic power over women”. Patriarchy
principles over emphasize biological differences between executives and ensures that
men are always engaged in the leading, dominating or masculine role whereas women are
always have a subordinate or feminine role. The patriarchy also affect women
representation at the management levels, hence it is included in the study.
To analyze the association among social variables and status of women in management
hypotheses are formed and tested using multivariate statistical methods.