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Handling Difficult Customers Agenda...Handling Difficult Customers Melissa Bernasek Agenda Why are people difficult? Angry Alan Persistent Pam Rule-Bender Rita No-Boundaries Nora Inappropriate
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Handling Difficult People
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Bummer Payments: Handling Difficult Situations in …vspc-apa.com/downloads/2016/bummer_payments_handling_difficult...Bummer Payments: Handling Difficult Situations in Payroll. ...
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EFFECTIVE HANDLING OF DIFFICULT PEOPLE FOR … · stability. A good superior must have the necessary skills of handling difficult people. To date, the capability of handling difficult
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Handling Difficult Situations. 2 Objectives Understand why customers sometimes behave in challenging ways Use proven techniques to handle irate, difficult,
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Today’s Event : Aspire | Handling Difficult Client Situations - … · Today’s Event : Aspire | Handling Difficult Client Situations - Challenges and Strategies The virtual event
HANDLING CUSTOMER COMPLAINTS POSITIVELY · HANDLING CUSTOMER COMPLAINTS POSITIVELY To identify why customers become 'difficult' and the consequences faced by the organization as a