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Upholding Legal and Ethical Principles
Chapter 8
Copyright © 2014, 2009 by Mosby, Inc., an imprint of Elsevier Inc.
Legal vs. Ethics Law mandates
How we must behave toward each other Ethics establishes
How we should behave
Copyright © 2014, 2009 by Mosby, Inc., an imprint of Elsevier Inc. 2
Issues in Law Sources of law
Common law Also called case law Law that has arisen from judicial decisions;
“judge-made” decisions Administrative law
Controls the administrative operations of government
Statutory law Constitutional law Enacted law
For example, Nurse Practice Act
Copyright © 2014, 2009 by Mosby, Inc., an imprint of Elsevier Inc. 3
Issues in Law (Cont'd) Legal principles
Confidentiality and the right to privacy Health Insurance Portability and Accountability
Act of 1996 (HIPAA) Failure to follow this act: civil and criminal penalties
Patient rights Right to be treated with dignity and respect,
privacy, decision-making, confidentiality, access to health records, and the right to refuse treatment
Informed consent Patient must fully understand what he or she has
consented to for the consent to be validCopyright © 2014, 2009 by Mosby, Inc.,
an imprint of Elsevier Inc. 4
EthicsEthics
Description Branch of philosophy that concerns the distinction between right
and wrong Consists of a sense of morality, behavior in accordance with
customs or tradition Ethical principles
Codes that direct or guide nursing actions, including autonomy, nonmaleficence, beneficence, justice, veracity, and fidelity
Values Beliefs and attitudes that may influence behavior and the process of
decision making Values clarification
Process of analyzing one’s own values for better understanding of what is truly important
Ethical codes Not legally binding but, in most states, the board of nursing has
authority to reprimand nurses for unprofessional conduct that results from violation of ethical codes
Copyright © 2014, 2009 by Mosby, Inc., an imprint of Elsevier Inc. 5
Ethics, continued Ethical dilemma
Occurs when there is a conflict between two or more ethical principles
Advocate Represents client’s point of view and
protects client’s rights to make decisions Ethics committee
Takes a multidisciplinary approach to facilitate dialogue regarding ethical dilemmas
Develops and establishes policies and procedures for the prevention and resolution of dilemmas
Copyright © 2014, 2009 by Mosby, Inc., an imprint of Elsevier Inc. 6
Issues in Law (Cont'd) Legal principles
Assault and battery Assault: deliberate threat to physically harm
another Battery: actual and intentional act of touching
another without the person’s consent False imprisonment
Verbally or physically forcing an individual to stay in a place against his or her wishes
Copyright © 2014, 2009 by Mosby, Inc., an imprint of Elsevier Inc. 7
Negligence and Malpractice
Negligence Failure to use such care as a reasonable
prudent and careful person would use under similar circumstances
Professional negligence (also called medical malpractice or professional malpractice) Omission or commission of an act that departs
from the standard of care that a reasonably prudent person would do in the same or similar circumstances
Accountability Willingness to assume responsibility and
accept the consequences for your actionsCopyright © 2014, 2009 by Mosby, Inc.,
an imprint of Elsevier Inc. 8
Negligence and Malpractice (Cont'd)
Tort Legal wrong committed against a person or
property Intentional torts
Assault and battery False imprisonment Fraud Invasion of privacy Slander and defamation
Unintentional torts Professional negligence
Copyright © 2014, 2009 by Mosby, Inc., an imprint of Elsevier Inc. 9
Negligence and Malpractice (Cont'd)
Malpractice Improper or unethical conduct or
unreasonable lack of skill by a holder of a professional or official position
Medical malpractice Professional misconduct Failure to perform professional duties Failure to meet the professional standards of
care that results in harm to another
Copyright © 2014, 2009 by Mosby, Inc., an imprint of Elsevier Inc. 10
Negligence and Malpractice (Cont'd)
Malpractice Four elements must be present for a person to
recover damages Duty to care: obligation exists to conform to a
recognized standard of care Breach of duty: must be a failure to adhere to an
obligation and a deviation from a recognized standard of care
Injury: actual damages have occurred Causation: injury was foreseeable, caused by a
breach of duty, and the conduct was the cause of the injury
Copyright © 2014, 2009 by Mosby, Inc., an imprint of Elsevier Inc. 11
Negligence and Malpractice (Cont'd)
Standards used to prove malpractice Standards of care, facility policies and
procedures, protocols, job descriptions, professional literature, expert opinions, your state nurse practice act, and the reasonable person standard
Follow the above standards and use common sense to decrease risk of malpractice.
Accurate documentation will provide your best defense to a lawsuit.
Copyright © 2014, 2009 by Mosby, Inc., an imprint of Elsevier Inc. 12
Negligence and Malpractice (Cont'd)
Guidelines to prevent negligence and malpractice Performing only those skills that are within
your scope of practice Staying current in your field of practice Delegating carefully and legally Administering drugs using the six rights Being aware of your own strengths and
weaknesses Advocating for your patients
Copyright © 2014, 2009 by Mosby, Inc., an imprint of Elsevier Inc. 13
Negligence and Malpractice (Cont'd)
High-risk areas Medication administration
Most errors: wrong dose, wrong technique, and wrong drug
Emergency department Mental health settings Specialty areas
Copyright © 2014, 2009 by Mosby, Inc., an imprint of Elsevier Inc. 14
Negligence and Malpractice (Cont'd)
Most common malpractice claims against nurses Failure to follow standards of care Failure to use equipment in a responsible
manner Failure to communicate Failure to document Failure to assess and monitor Failure to act as a patient advocate
Copyright © 2014, 2009 by Mosby, Inc., an imprint of Elsevier Inc. 15
Negligence and Malpractice Question 1
An alert, competent patient wants to leave the hospital but the nurse thinks the patient should see the physician before leaving. The nurse restrains the patient to the bed. Which action did the nurse commit?
1. Assault2. Informed consent 3. False imprisonment4. Unintentional tort
Copyright © 2014, 2009 by Mosby, Inc., an imprint of Elsevier Inc. 16
Failure to Rescue Lack of a timely and appropriate
response to changes in a patient’s condition Failure to prevent a clinically important
deterioration, such as death or permanent disability
Critical to monitor patients carefully to identify deteriorations and intervene appropriately
Sentinel events Root-cause analysis
Copyright © 2014, 2009 by Mosby, Inc., an imprint of Elsevier Inc. 17
Documentation Functions
For accreditation and regulatory compliance Make reimbursement determination Examined by licensing boards for disciplinary action
Documentation errors Faulty record-keeping Failure to include information Charting after the fact Misplacing records Failure to follow standards of care when charting by
exception
Copyright © 2014, 2009 by Mosby, Inc., an imprint of Elsevier Inc. 18
Mandatory Reporting Two specific types
Child abuse and neglect Elder abuse and neglect
Can have legal consequences for not reporting these types of situations
Copyright © 2014, 2009 by Mosby, Inc., an imprint of Elsevier Inc. 19
Nursing Ethics Ethics
Branch of philosophy that offers a way of examining moral life
Studies how we make decisions regarding right and wrong
Bioethics Applies ethical theories and principles to
moral issues and problems in the practice of medicine
Copyright © 2014, 2009 by Mosby, Inc., an imprint of Elsevier Inc. 20
Nursing Ethics (Cont'd) Morals
What we believe to be right and wrong Often based on religious beliefs, culture, social
influences, and life experiences Values
Enduring beliefs or ideals Largely shaped by one’s culture Can have values conflict
Copyright © 2014, 2009 by Mosby, Inc., an imprint of Elsevier Inc. 21
Nursing Ethics (Cont'd) Moral development
How an individual learns to handle moral or ethical dilemmas
Theorists Lawrence Kohlberg
Pre-conventional Conventional Post-conventional
Carol Gilligan Focused on women Moral person: one who responds to need and demonstrates
care and responsibility in relationships
Copyright © 2014, 2009 by Mosby, Inc., an imprint of Elsevier Inc. 22
Nursing Ethics (Cont'd) Universal principles of biomedical ethics
Autonomy Freedom to choose and make one’s own
decisions Self-determination
Veracity Truth-telling
Fidelity Practicing faithfully within the legal boundaries Keeping promises
Copyright © 2014, 2009 by Mosby, Inc., an imprint of Elsevier Inc. 23
Nursing Ethics (Cont'd) Universal principles of biomedical ethics
Beneficence Preventing harm or promoting/doing good Most critical ethical principle in health care
Nonmaleficence Do no harm
Confidentiality Protection of private health information Right to privacy
Justice Fairness
Copyright © 2014, 2009 by Mosby, Inc., an imprint of Elsevier Inc. 24
Ethics and Culture Cultural differences must be recognized
and respected. Culturally competent nursing care
This entails integration of knowledge, attitudes, and skills.
The nurse is able to work within the specific cultural context of an individual, family, or community.
The more insight you have into your own values, attitudes, beliefs, and practices, the more you are prepared.
Cultural competence also extends to the workplace.
Copyright © 2014, 2009 by Mosby, Inc., an imprint of Elsevier Inc. 25
Ethical Dilemmas Exist when a conflict arises among health
care professionals, patients, families, and health care organizations
Moral courage Deciding on a right course of action regardless
of the possible consequences Moral distress
Situations in which an individual knows the right action to take, but feels powerless to take that action
Copyright © 2014, 2009 by Mosby, Inc., an imprint of Elsevier Inc. 26
Ethics Committees Assist staff, patients, and caregivers in resolving
ethical dilemmas Members are usually multidisciplinary Purposes
Promote, advocate, and protect patient rights, establish a moral care standard, and enhance the quality of patient care
Functions Policy and procedure development, staff and
community education, conflict resolution, case reviews, support, and political advocacy
Copyright © 2014, 2009 by Mosby, Inc., an imprint of Elsevier Inc. 27
Ethical Theories Deontology
Action should be judged based on the motive or intent behind the actions and does not rely on outcomes.
Utilitarianism Action should be judged on whether it produces the
greatest good and does rely on outcomes. Virtue ethics
If an individual develops morally desirable virtues, moral decisions and actions are more likely.
The ethic of care This emphasizes caring and relationships.
Copyright © 2014, 2009 by Mosby, Inc., an imprint of Elsevier Inc. 28
Ethical TheoriesQuestion 2
A nurse believes that immunizations should be offered to everyone because they provide the most good for the greatest amount of people. Which ethical theory is the nurse using?
1. Virtue ethics2. Utilitarianism3. Ethic of care4. Veracity
Copyright © 2014, 2009 by Mosby, Inc., an imprint of Elsevier Inc. 29
answer ANSWER AND RATIONALE: 2. Utilitarianism. Utilitarianism
is a theory that states that actions must be judged based on whether they produce the greatest good (or more happiness than unhappiness).
1. The emphasis of virtue ethics is on the characteristics, traits, or virtues that a person should have such as courage, integrity, magnanimity, honesty, justice, and temperament.
3. The ethic of care emphasizes the caring aspect of the nurse-patient relationship, intuition, minimizing or avoiding harm, and fairness.
4. Veracity is the principle of truth-telling and not intentionally deceiving or misleading patients.
Copyright © 2014, 2009 by Mosby, Inc., an imprint of Elsevier Inc. 30
Your Professional Commitment The Code of Ethics for Nurses
Provides a framework for ethical analysis and decision-making
Is nonnegotiable Is applicable to all practice settings and a
variety of nursing roles Outlines nine ethical principles that are the
guidelines for practice as a registered nurse Expresses ethical duties owed to ourselves,
our patients, society, our employers, and our colleagues
Copyright © 2014, 2009 by Mosby, Inc., an imprint of Elsevier Inc. 31
Ethical Decision-Making Eight-step model
1. Gathering relevant information2. Stating the practical problem3. Identifying the ethical issues and questions4. Selecting the ethical principles and/or
theoretical frameworks to be considered5. Conducting an analysis and preparing a
justification6. Considering one or more counterarguments7. Exploring the options for action8. Selecting, completing, and evaluating the
actionCopyright © 2014, 2009 by Mosby, Inc.,
an imprint of Elsevier Inc. 32