Chapter SIX: ANALYSIS AND INTERPRETATIONshodhganga.inflibnet.ac.in/bitstream/10603/3800/13/13... ·...

sector undertaking in Pimpri and it is the largest life saving drug production unit in the

country. The high turnout of the plant workers and other employees need facilities of

refreshment and food and therefore the departmental canteen facilities are made

available by the company management on the premises of the company in Pimpri. The

shifts are run in the company and the same pattern is followed in the departmental

canteens of the company. These are the fourteen departmental canteens surveyed in the

present study through the responses to the questionnaire and a brief profile of these

departmental canteens is offered in this section and thus the ground is prepared for the

presentation, interpretation and analysis of data related to the administration and

management of the industrial and departmental canteens in and around Pune during the

span of five years from 1998 to 2002.

Chapter SIX: ANALYSIS AND INTERPRETATION

OF DATA

6(A): Administration of industrial canteens

6(B): Financial Management

6(C): Personnel Management

6(D): Organisational working

6(E): Comparative analysis

6(F): A brief summing up

*NOTE: an attempt has been made to present the graphs & tables on

the same page wherever possible & hence at some places some gaps may

occur.

CHAPTER SIX: ANALYSIS AND INTERPRETATION OF DATA

The sixth chapter is the chapter of interpretation and analysis of data compiled

from the responses to the 50 Question Questionnaire specially designed to make an

analytical study of administration, management and working of the industrial canteens

in and around the city of Pune during the period from 1998 to 2002. The data is

compiled from the responses given by the respondents from 122 industrial canteens of

the region. These responses which are Six Thousand and One Hundred responses in

total are arranged in four groups under the three broad heading of

administration,management and organisational working as the main aspects of the

research study undertaken. The group of management is further divided in financial

management and personnel management. The first group is of the responses to the

eleven questions related to the administration of the industrial canteens. The second

group contains the responses to the ten questions which seek to collect information

about the financial management of these industrial canteens in and around the city of

Pune. The third group includes the responses to the twelve questions which attempt to

gather information about the personnel management of the 122 industrial canteens of

the Pune region. The fourth group is that of the responses to the remaining seventeen

questions which are related to the organisational working of the industrial canteens in

the area in and around the city of Pune.

6 (A) ADMINSTRATION OF INDUSTRIAL CANTEENS:

I Functioning days

II L/D to Employees & Deciding Menu

III Visiting Dignitaries

IV Views on Career

V Challenges Faced in Canteen Management

VI Solutions to Problems

VII Qualities Required

VIII Secret of Success

IX Positive -Negative Aspects

X Outsiders in Canteens

XI Working days

6 (A) ADMINSTRATION OF INDUSTRIAL CANTEENS:

The first group of responses to the eleven questions is related to the aspect of

Administration of the industrial canteens in the area selected for this investigatory

research study. The days of functioning and the days of closure of the industrial

canteens is a matter concerning the decision-making in the administrative set-up of the

industrial canteens being investigated in this study. The first and the last question of

this group of eleven questions about administration seek responses on the working days

and the non-working days of these canteens. The first question which is question

number twelve in the 50-Question Questionnaire gathers information about the days of

closure directly and gives information about the days of functioning. The other question

about working on all the days of the week is question number forty-five of the 50-

Question Questionnaire. The next question of this group is the question number

twenty-four which is concerned with the matter of administrative policy. This question

seeks to know if the canteen administration has a policy of supplying lunch and dinner

to the canteen employees. The other sub-question of the question number twenty-four

seeks to know about the most significant decision regarding the decision as to who

decides the menu in the canteen concerned. The facility of providing food to the

canteen employees is a policy matter and the decision about the menu is the plan of

action in day-to-day functioning of the canteen administration. The question number

twenty-nine seeks responses about the visits paid to the industrial canteen concerned by

VIPs. Such visits bring out the fact about the public relations developed by the

industrial canteen concerned. The next two questions of this group of administration are

question number thirty-four and question number thirty-nine. Both the questions are

about the career in canteen management and the positive and negative aspects of the

career in managing an industrial canteen. The views about the career in canteen

management reveal an aspect of the administrative set-up of the industrial canteens in

and around the city of Pune during the period of the study from 1998 to 2002. The next

two questions are question numbers thirty-five and thirty-six of the 50-Question

Questionnaire which seek to compile data from the responses to these questions about

the major challenges and problems and the ways of overcoming these problems and

challenges. The next two questions are question number thirty-seven and thirty-eight

from the Questionnaire that give information about the qualities required for managing

an industrial canteen and the secret of success for running an industrial canteen. The

last question of this group of administration of industrial canteens is whether the

outsiders are allowed or not in the industrial canteen concerned. This is again a matter

concerning the policy decision of the administrative set up of the industrial canteen

concerned. These eleven questions thus compile data about the working days, the

decision about the menu, the VIP visits, views about the career in canteen management,

the problems and the ways of overcoming problems, the qualities required and the

secret of success in running industrial canteens and permission to outsiders which

present data about administration of canteens.

6(A) I: FUNCTIONING DAYS

The days of functioning of the canteens are to be reported in response to the

Question number 12 in the Questionnaire The pair of TQ12(a) and GQ12(a) informs

that of the 22 canteens in the Single Unit Urban Industrial Canteen category, there are 3

canteens that work on all the days of the year and remain open throughtout and these

are Krupp Industries(U12), Kirloskar Pneumatics(U14) and Venky’s India(U21). There

are 15 canteens that observe the Weekly off and remain closed on the day of the Off. Of

these 15 canteens, there are 6 canteens which observe Sunday as the off day and remain

closed on that day. Powertron(U01), Thermax(U02), Ammunition Factory(U08),

Datapro(U11), L&T Infotech(U15) and Sable Waghire(U18) keep their canteens closed

on Sundays. There are 4 units that observe Thursday as the weekly off and these are

Mahendra Engineering Chemicals(U06), Kinetic Engineering (U13), Kalyani

Steels(U17) and EME Workstation(U19. There are 2 canteens of Vikrant Auto(U03)

and BPL Mobile Cellular(U16) that keep the units closed on Saturday the weekly off.

There are 2 units which take off on Saturdays and Sundays and those are Tata

Honeywell(U07) and IAT, Girinagar(U09) and Bax Global (U10) observes the weekly

off on Thursdays and Sundays. Tata Honeywell(U07) IAT, Girinagar(U09) and Bax

Global (U10) remain closed on national holidays, the 15th August and 26th January.

The 4 canteens of Finolex(U04), Sudarshan Chemicals (U05), Baker Gauges(U20) and

Ador Powertron(U22) remain closed on Industrial/Govt Holidays.

Table & Graph Q12(a): Functioning days: SUUIC (1998-02)

A B C

Open on all days Weekly off Govt/Ind Holidays Total

U12 U01(Sun) U04(Industrial)

U14 U02(Sun) U05(Industrial)

U21 U03(Sat) (U07)

U06(Thu) (U09)

U07(Sat, Sun) (U10)

U08(Sun) U20(Govt)

U09(Sat, Sun) U22 (Industrial)

U10(Thu, Sun)

U11(Sun)

0

5

10

15

No of units

A B C

From TQ12(b) and GQ12(b) is seen that of the 63 MUUIC,s, 25 remain open on all

days, and 23 canteens take weekly off and the remaining 15 remain closed on

government or industrial holidays.

Table & graph Q12(b):functioning days: MUUIC (98-02)

A B C

Open on all days Weekly off Govt Public/ Industrial Holidays Total

A1-5 [A-1-5(Thu)] [B1-3]

B1-3 B13-15(Thu) B4-6

B7-9 B25-27(Thu) [(B7-9)]

B22-24 B28-30(Thu) B10-12

B37-39 B31-33(Sat, Sun) B16-18

U13(Thu)

U15(Sun)

U16(Sat)

U17(Thu)

U18(Sun)

U19(Thu)

03 15 04 22

13.5% 68.5% 18% 100%

B46-48 B34-36(Sun) B19-21

B49-51 B40-42(Sun) [B22-24]

C1-2 [B46-48(Sun)] B43-45

[B49-51(Sun)]

B52-54(Thu)

C3-4(Thu)

25 23 15 63

40% 36% 24% 100%

0

5

10

15

20

25

No of units

A B C

Bajaj Tempo (A1-5), Kinetic Engineering(B1-3), Deepak Fertilizers(B7-9)

Forbes Marshall(B22-24) Rustom Greaves (B37-39), BSP(B46-48), Shri Krupa

Industries (B49-51) and Mahindra British Telecom(C1-2) are open on all the

days of the year though Bajaj Tempo (A1-5) BSP (B46-48) and Shri Krupa

Industries (B49-51) have reported that they observe weekly off on Thursday,

Saturday and Sunday respectively. The 23 canteens in this category observe

weekly off include the 14 canteens observing Thursday off which are Telco

(B13-15) Indian Card Clothing(25-27), SK Bearing(28-30), Siporex(B52-54)

and Ganesh Coating(C3-4) and 6 canteens that observe weekly off on Sundays

such as KEB Pumps (B34-36) and Kirloskar Oil (B40-42) and the remaining 3

are in Schenectadyy Beck that observe Saturdays and Sundays as the off days in

the week. The 15 canteens that remain closed on Government or Industrial

holidays are KOEL(B4-6) Sintronics(B10-12), Cummins(B16-18), Sandvik

Asia(B19-21) and Mather Platt(B43-45).

Table & graph Q12(c): functioning days: D C (98-02)

A B C

Open on all days Weekly off Govt Public/

Industrial

Holidays

Total

DC1-3 DC13(Sat, Sun) [DC13]

[DC14(Sat,Sun)]

DC4-6 DC14

DC7-9

DC10-12

12 01 01 14

85.5% 7.1% 7.1% 100%

0

5

10

15

No of units

A B C

Days

No of Units

The 14 Departmental canteens have responded to Q12 in the Questionnaire as

presented in TQ12(c) and GQ12(c). The 12 Departmental canteens of Railway

Departmental Catering(DC1-3), HAL (DC4-6), SC Railway Canteen(D7-9)

Greaves(DC10-12) remain open on all days of year. The weekly off on Saturdays and

Sundays in addition to the Government holidays are taken in DC13-512, Army Base

Camp and in RDE (Engg) DC14.

Table & graph Q12(d):functioning days: RIC (98-02)

A B C


R1-3 R7-9(Thu) R4-6

R10-12 R13-15(Thu)

R22 R16-18(Sat, Sun)

R23 R19-21(Sat, Sun)

08 12 03 23

39.2% 52.2% 8.6% 100%

0

2

4

6

8

10

12

No of units

A B C

Days

No of Units

In the category of 23 Rural Industrial Canteens, these are 8 canteens, that remain open

on all days and in 12 canteens weekly off is observed and in the rest 3 units remain

closed only on the Industrial holidays. Kalyani Forge, Shirur(R1-3), Indian Seamless,

Jejuri (R10-12), Kasat Paper, Bebedhol(R22) and Indo-Africa Paper (U23) remain open

on all the days of the year. Kalyani Brakes, Chakan(R7-9) takes weekly of on

Thursdays, Bajaj Auto, Chakan (R13-15) on Sundays, Kalyani Sharp, Koregaon Bhima

(R16-18) and Saiba Coating, Sudumbare(B19-21) both take off on Saturday and

Sundays. The canteens that remains closed on Government holidays are in Kinetic

Engineering, Koregaon Bhima, (R-6).

Table & graph Q12(e) :functioning days: 122 ICs (98-02)

A B C


a) 03

13.5%

15

68.5%

04

18%

22

100%

b) 25

40%

23

36%

15

24%

63

100%

c) 12

85.8%

01

7.1%

01

7.1%

14

100%

d) 08

39.2%

12

52.2%

03

8.6%

23

100%

48 51 23 122

38.4% 40.8% 20.8% 100%

0

20

40

60

No of units

A B C

Days

No of Units

The total picture that emerges through TQ12(e) and GQ12(e) shows that 48 canteens

remain open on all days, 51 canteens observe weekly off pattern and the remaining 23

remain closed on Government or Industrial holiday only.

6(A)II LD TO EMPLOYEES AND DECIDING MENU

There are two sub questions in Question number 24 of the Questionnaire. The first sub

question is about the facility of giving lunch and dinner to the employees. The second

sub- question intends to seek information to know about the decision- making in

deciding the menu in these canteens. The responses to these two sub- questions are

presented in the pairs of TQ 24(a) to (e) and GQ24 (a) to (e).

Table & graph Q24 (a): L/D to Employees, Deciding Menu: SUUICs (98-2002)

A B C D Total

NoL/D Given Given but not Specified Lunch only Lunch & Dinner

U02 (Can Com) U04(Can Com) U09(Can Com) U01(Can Com)

- U07(Can Com) U10(Can Com) U03(Can Com)

- U08(Can Man) - U05(Uni. Rep)

- - U11(Uni. Rep) U06(Can Man)

- - U12(Can Man) U14(Can Man)

- - U13(Uni. Rep) U16(Can Man)



- - U21(Can Man) U20(Can )

- - U22(Uni. Rep) -

01 03 09 09 22

4.5% 13.5% 41% 41% 100%

0

2

4

6

8

10

Units

No L/D Given given but not

specified

Lunch Only Lunch &

Dinner

No. of units

The information about the facility of giving Lunch and dinner and the decision about

menu in respect of the 22 Single Unit Urban Industrial Canteens is presented in

TQ24(a) and GQ24(a). In Thermax (U02), Lunch or Dinner is not given to the

employees and it is Canteen Committee that decides the menu. Lunch or Dinner is

given but it is not specified by 3 canteens which are Finolex (U04), Tata Honeywell

(U07) and Ammunition Factory (U08). The Canteen Committee decides the menu in

Finolex (U04) and the Canteen Manager decides it in Tata Honeywell (U07) and

Ammunition Factory (U08). There are 9 canteens each in which Lunch only and Lunch

and Dinner both are given to the employees. The 9 canteens in which only Lunch is

given to the employees are IAT Girinagar [(U09) Lunch only/ Canteen Committee

decides the menu)] Bax Global [(U10/ Lunch only / Canteen Manager decides the

menu)], Datapro [(U11) Lunch only/Union Representative decides the menu)] Krupp

Industries (U12) / Lunch only/ Canteen Manager decides the menu)], Kinetic

Engineering [(U13) Lunch only/ / Union Representative decides menu)], L&T Infotech

[(U15) Lunch only, Canteen Manager decides the menu)], Sable Waghire [(U18),

Lunch only Canteen Manager decides the menu)]. Venky’s India [(U21), Lunch only,

Canteen manager decides the menu] and Ador Powetron [(U22), Lunch only/ Union

Representative decides the menu)]. The remaining 9 canteens give both lunch and

dinner to the employees and these are Powetron [(U01) LD)] Vikrant Auto [(U03) LD)]

Sudarshan Chemicals [(U05)LD] . Mahendra Engineering Chemicals [(U06) LD],

Kirloskar Pneumatics [(U14) LD], BPL Mobile Cellular [(U16) LD], Kalyani Steels

[(U17) LD], EME Work station [(U19) LD] and Baker Gauges [(CU20) LD]. Of these

9 in 3 canteens, the decision about the menu is made by the Canteen Committee such as

Powertron (U01), Vikrant Auto (V03) and Baker Gauges (U20). In Sudarshan

chemicals (U05) the Union Representative decides the menu. There are 5 canteens in

which the canteen Manager decides the menu and these are Mahendra Engineering

Chemicals(U06), Kirloskar Pneumatics (U14) , BPL Mobile Cellular (U16), Kalyani

Steels (U17), EME Works station (U19).

Table & graph Q24 (b):L /D to Employees, Deciding Menu :MUUIC (98-2002)

A B C D Total

NoL/D Given Given but not Specified Lunch only Lunch & Dinner

- B1-5(Can Com) - B 1-3(Can Man)

- B4-6(Fixed company menu - B7-9(Can Com)

- B25-27(Can Com) - B10-12(Co FM)

- B31-33(Can Man) - B13-15(Can Man)

- B40-42(Co FM) - B16-18(Co FM)

- B46-48(Co FM) - B19-21(Co FM)

- B49-51(Can Com) - B22-24(Can Man)

- B52-54(Co FM) - B28-30(Co FM)

- C3-4(Co FM) - B34-36(Co FM)

- - - B37-39(Can Man)

- - - B43-45(Co. FM)

- - - C1-2(Can Man)

0 28 0 35 63

- 45% - 55% 100%

0

5

10

15

20

25

30

35

NO.OF UNITS

No L/D

Given

given but

not

specified

Lunch Only Lunch &

Dinner

No. of units

In TQ24(b) and GQ24(b), the information about the 63 Multiple Unit Urban Industrial

canteens is presented and it reveals the fact that in all these canteens Lunch and Dinner

is given to the employees. Of these 28 canteens give lunch and dinner but they have not

specified that in their responses. These 28 canteen that give lunch and dinner to the

employees but have not specified that are Bajaj Tempo (A1- A5) . KOEL (B4-6),

Indian Card Clothing (R25-27), Schenectady Beck (B31-33), Kirloskar Oil (B40-42),

BSP(B46-48), Shri Krupp Industries (B49-51), Siporex (B52-54) and Ganesh Coating

(C3-4). Lunch and Dinner both are given and specified in the responses by 35 canteens

which are Kinetic Engineering (B1-3), Deepak Fertilizers (B7-9), Sintronics (B10-12),

Telco (B13-15), Cummins (B16-18), Sandvik Asia (B19-21), Forbes Marshall (B22-24)

SKF Bearing (B28-30), KEB Pumps (B34-36), Ruston Greaves (B37-39), Mather Platt

(B42-45), and Mahindra British Telecom (C1-2). The Canteen Committee decides the

menu in 14 canteens such as Bajaj Tempo (A1-A5),Deepak Fertilizers (B7-9), Indian

Card Clothing (B25-27), and Shri Krupp Industries (B49-51). The Canteen Manager

decides the menu in 17 canteens in Kinetic Engineering(B1-3), Telco (B13-15), Forbes

Marshall (B22-24), Schenectady Beck(B31-33), Ruston Greaves (B37-39) and

Mahindra British Telecom (C1-2). There is fixed menu decided by the company in the

remaining 32 canteens KOEL (B4-6) Sintronics (B10-12) Cummins (B16-18), Sandvik

Asia (B19-21) SKF Bearing (B28-30), KEB Pumps (B34-36), Kirloskar Oil (B40-42),

Mather Platt (B43-45), BSP (B46-48), Siporex (B52-54) and Ganesh CoatingC3-4).

Table & graph Q24 (c): L/D to Employees, Deciding Menu:DCS (98-2002)

A B C D Total

No L/D Given Given but not

Specified

Lunch

only

Lunch & Dinner

DC1-3 (Kitchen

Manager CCI)

DC14(Can Com) - Dc4-6(Can Com)

- - - DC7-9(Can

Com)

- - - DC10-12(Can

Man)

- - - DC13(Can Com)

03 01 0 10 14

21.9% 7.1% - 71% 100%

0

2

4

6

8

10

NO.OF UNITS

No L/D Given given Lunch Only Lunch & Dinner

The pair of TQ24(c) and GQ24(c) gives information about the giving of Lunch and

Dinner to the employees and the decision about the menu to be prepared. No lunch and

dinner is provided to the employees in Railway Department Catering (DC1-3) and

Lunch – dinner is given but that is not specified by the canteen in RDE (Engg.) (DC14).

The remaining 10 canteens out of the total 14 departmental canteens in Pune give both

lunch and dinner to the employees and these are HAL (DC4-6), SC Railway Canteen

(DC7-9), Greaves (DC10-12) and 512, Army Base Camp canteen (DC13). In Railway

Departmental Catering the Kitchen Manager or the Chief Catering Inspector has the

authority to decide what menu is to be prepared. The Canteen Manager decides the

menu in Greaves (DC10-12). In the remaining 8 canteens, the Canteen committee

decides the menu and these are HAL (DC4-6), SC Railway Canteen (DC7-9) 512,

Army Base Camp (DC13) and RDE (Engg) (DC14).

Table & graph Q24 (d): L/D to Employees, Deciding Menu:RIC (98-02)

A B C D Total

No L/D Given Given but not specified Lunch only Lunch & Dinner

- R7-9(Can Man) R4-6(Can Man) R1-3(Can Man)

- R16-18(Can Com) - R10-12(Cam Man)

- R19-21(Can Com) - R13-15(Can Man)

- R23(Uni. Rep.) - R22(Can Man)

0 10 03 10 23

0 43% 14% 43% 100%

0

2

4

6

8

10

NO.OF UNITS


specified

Lunch Only Lunch &

Dinner

No. of units

The group of TQ24(d) and GQ24(d) supplies information about the 23 Rural

industrial canteens in respect of the facility of giving lunch and dinner to the

employees and the decision about the menu. There are 10 canteens in which

lunch and dinner are given to the employees and these 10 canteens are Kalyani

Forge, Shirur (R1-3) Indian Seamless, Jejuri (R10-12) Bajaj Auto, Chakan

(R13-15) and Kasat Paper, Bebedhol (R22). In 9 canteens the decision about the

menu is with the Canteen Committee and these canteens are Kinetic

Engineering, Koregaon Bhima (R4-6), Kalyani Sharp, Koregaon Bhima (R16-

18) and Saiba Coating, Sudumbare (R19-21). In Indo Africa Paper, Sarola the

menu is decided by the Union Representative. In the remaining 13 canteens of

Kalyani Forge, Shirur (R1-3) Kalyani Brakes, Chakan (R7-9) Indian Seamless

Jejuri (R10-12), Bajaj Auto Chakan (R13-15) and Kasat Paper Bebedhol (R22),

the Canteen Manager decides the menu.

Table & graph Q24 (e) L/D to Employees, Deciding Menu: 122 IC (98-02)

A B C D Total

No L/D Given Given but not Specified Lunch only Lunch & Dinner

a) 01 03 09 09 23

4.5% 13.5% 41% 41% 100%

b) 0 28 0 35 63

0 45% 0 55% 100%

c) 03 01 0 10 14

21.9% 7.1% 0 71% 100%

d) 0 10 03 10 23

0 43% 14% 43% 100%

04 42 12 64 122

3.2% 33.6% 9.6% 53.6% 100%

0

20

40

60

80

NO.OF UNITS


specified

Lunch Only Lunch &

Dinner

The last pair of TQ24(e) and GQ24(e) informs about these two aspects in respect of all

the 122 industrial canteens that are being investigated through their responses to the 50

Questions of the Questionnaire. Except 4 canteens, in all the other 118 canteens either

lunch only or lunch and dinner both are given to the employees. Of the remaining 114

canteens 62 give lunch and dinner both to their employees and in the case of the 42

canteens the specification is not made though the facility of giving lunch-dinner is

provided to the employees.

6 (A) III VISITING DIGNITARIES

The focus of Question number 29 in this 50 Question Questionnaire is on the visits paid

by the dignitaries, guests to the canteens of these 122 Industrial Units in Pune area

during the period of their functioning. The responses are tabulated and graphically

presented in the five pairs of tables TQ29(a) to TQ29(e) and GQ29(a) to GQ29(e).

Table & graph Q29(a): VIP visits: SUUIC (98-02)

A

NoVisits

B

Visits

unspecified

C

VIP Visits specified

Total

U01 U04 U07(Collaborators, Del)

U02 U08 U09(Dir ITA)

U03 - U12(Dir Sugar/Cem Minister, Foreign Del)

U05 - U13(Chairman, Arun Firodia)

U06 - U14(BOD, Share holders, Chief Guest)

U10 - U15(Co. Authorities Foreign Clients)

U11 - U16(Rajeev Khandelwal – BPLIT Ltd. Sharad

Pawar – Minister)

U18 - U17(factory Ower, Omar Abdulla)

U20 - U19(Maj. Gen. Khanna)

U22 - U21(Sharad Pawar(Minister).Rajeev

Kapoor( Artist)

10 02 10 22

45.5% 9% 45.5% 100%

VIP VISTS SUCCCIS IN PUNE

No Visits, 10

Not Specifies, 2

Vip vists, 10

The information about the Visits by VIPs to the 22 Single Unit Urban Industrial

Canteens are presented through the pair of TQ 29(a) and GQ 29(a). Of these 22

canteens, 10 canteens have given no response to this query about the VIP Visits. These

10 cantens are Powertron, (U01) Thermax (U02), Vikrant Auto(U03), Sudarshan

Chemicals (U05), Mahendra Engineering Chemicals (U06) Bax Global (U10), Datapro

(U11), Sable Waghire (U18) Baker Gauges (U20) and Ador Powertron (U22). The

Visits are paid but these are not specified by 2 canteens which are Finolex (U04) and

Ammunition Factory (U08). The remaining 10 canteens have specified the Visits by

VIPs to their units. Tata Honeywell (U07) Visited by foreign collaborators and

delegates IAT Girinagar (U09) records the VIP visit by the Director of IAT. Directors

like, Sugar Director, Cement Director, Ministers, Foreign delegates and other VIPs

have visited Krupp Industries (U12). The chairman of the company, Arun Firodia is the

VIP visitor to Kinetic Engineering (U13) . The unit of Kirloskar Pneumatics (U14) is

visited by Board of Directors, Shareholders and other VIP Guests. The higher

Authorities and foreign clients have come to L&T Infotech (U15).Rajeev Khandelwal

of BPL Innovations Ltd., Sharad Pawar Minister and Sonu Walia, Cine artist have

visited BPL Mobile Cellular (U16). The Factory owner and Omar Abdulla, President

National Conference J&K are the VIP visitors to Kalyani Steels (U17). Major General

S.K. Khanna visited EME Work Station, Wanwadi (U19), The dignitares that paid

visits to Venky’s India (U21) are Sharad Pawar, Minister and Rajeev Kapoor, Cine

artist.

Table & graphs Q29(b):VIP visits:MUUICS (98-02)

A B C Total

NR/No

Visits

Visits but not

specified


B34-36 - A1-5(Minister, director)

B49-51 - B13(Foreign Dignitaries)

C3-

4(NR)

- B4-6(Ministers)

- - B7-9(Foreign Dignitaries)

- - B10-12(Datta samant/ Anant Dighe)

- - B13-15(VP Singh/ Charan singh)

- - B16-18(Foreign in USA/Ambassador of Sweden)

- - B19-21(company CEO Spet. Officer)

- - B22-24(Foreign Dignitaries)

- - B25-27(Factory Director)

- - B28-30(PCMC Commissioner, PASangama, BSD

Sharma, Ajit Pawar/ King & Queen of Sweden)

- - B31-33(Foreign dignitaries)

- - B37-39(Ed minister M.S., Director)

- B40-42(Army officers)

- - B43-45(Mr. Chhabria, owners company

- - B46-48(Chairman SAIL Plant/ MP Rourlala plant

Shatrugna Sinha, Film star)

- - B52-54(Managers, Factories )

- - C1-2 (MD, BOD)

08 0 55 63

12.6% 0 87.4% 100%

VIP VISTS MUCCIS IN PUNE

No Visits, 8Not Specified, 0

Vip vists, 55

In TQ29(b) and GQ29(b), the information of VIP visits to the 63 Multiple Unit

Urban Industrial Canteens is presented. Of the 63, 8 canteens have given no response

and these are KEB Pumps (B34-36), Shri Krupa Industries (B49-51), and Ganesh

Coating, (C3-4) Bajaj Tempo (A1-5) is Visited by Ministers, Factory owner and

Directors, Foregin dignitaries have visited Kinetic Engineering (B1-3), Deepak

Fertilizers (B7-9) Cummins [(B16-18) foreign visitors from USA Branch], Forbes

Marshall (B22-24), Schenectady Beck (B31-33), KOEL (B4-6) is visited by Ministers

Datta Samant and Anand Dighe visited Sintronics (B10-12). Former Prime Minister

Vishwanath Pratap Singh as well as Charan Singh visited Telco (B13-15).Ambassador

off Sweden, different CEOs of Companies and defence officers visited Sandvik Asia

(B19-21). Foreign dignitaries and Factory Directors visited Indian Card Clothing (B25-

27). SKF Bearing (B28-30) was visited by the King and Queen of Sweden, Former

President Dr. Shankar Dayal Sharma, PA Sangma former Speaker, Ajit Pawar and

PCMC Commissioner, Eduction Minister M. S. and Director paid visits to Ruston

Greaves (B37-39) Army officers from Wellington Staff College have visited Kirloskar

Oil (B40-42). Mr. Chhabria, the Owner of the company visited the unit of Mather Platt

(B43-45). BSP (B46-48) was visited by Chairman SAIL, MD of Rourkela plant and

Shatrughna Sinha the Film Star. Siporex (B52-54) was visited by Managers of

Factories. MD and Board of Directors paid a visit to Mahindra British Telecom (C1-2).

Table & graph Q29(c): VIP visits: DC (98-02)

A

NR/No

Visits

B

Visits but not

specified

C


Total

- - DC1-3(GM, IR Railway Board Officers)

- - DC4-6(Pandit Nehru, Lal Bahadur Shastri,

Indira Gandhi MPS)

- - DC7-9(GM/ Railway officers)

- - DC10-12(M D Chaudhari Ed Minister MS)

- - DC13(Amry Officers, Foreign Dignitaries)

- - DC14(Scientific Advisor to Defence

Ministers)

0 0 14 14

0 0 100% 100%

VIP VISTS DCS IN PUNE

Not Specified, 0 Vip vists, 14

The information about 14 DCs in pune in this regard is presented through TQ259(c)

and GQ29(c) General Manager, Indian Railways, Rail Board officers and DMO visited

Railway Departmental catering (DC1-3). Prime Ministers Pandit Jawaharlal Nehru, Lal

Bahadur Shastri and Indira Gandhi visited HAL (DC4-6) General Manager and other

high – ranking railway officers visited SC Railway Canteen (DC7-9). MD Chaudhari,

Education Minister M. S. visited Ruston (DC10-12). Army and Foreign dignitaries

visited 512,Army Base Camp (DC13) and RDE (Engg.) (DC14) was visited by the

Scientific Advisor to the Defence Minister of India.

Table & graph Q29(d): VIP visits: RICS (98-02)

A

NR/No

Visits

B

Visits but not

specified

C


Total

R16-18 - R1-3(Directors CEOs)

R22 - R4-6(Dignitaries from Korea, Japan ,USA

R23 - R7-9(Collaborators, customs)

- - R10-12(M D Chanudhari Ministers )

- - R13-15(Rahul Bajaj/ Madhur Bajaj

Reliance group)

- - R19-21( Foreign Guest clients

Schenectady Beck)

05 0 18 23

100%

VIP VISTS RICS IN PUNE

No Visits, 5

Not Specified, 0

Vip vists, 18

The visits by VIP to the 23 RIC in Pune area are presented in TQ29(d) and

GQ29(d). Of the 23 RIC 5 canteens have given no response which are Kalyani

Sharp, Koregaon Bhima (R16-18), Kasat Paper, Bebedhol (R22) and Indo

Africa Paper (R23). Directors and CEOs visited Kalyani Forge, Shirur (R1-3).

Dignitaries from Korea, Japan and USA visited Kinetic Engineering, Koregaon

Bhima (R4-6) Collaborators and Customers Visited Kalyani Brakes, Chakan

(R7-9) Madhukarrao Chaudhari Eduction Minister, MS visited Indian Seamless,

Jejuri(R10-12), Bajaj Auto Chakan (R13-15) was visited by Rahul Bajaj,

Madhur Bajaj, Alliance Group personnel and many foreign consultants. The

foreign clients and guests from Schenectady Beck visited Saiba Coating,

Sudumbare (R19-21).

Table & Graph Q29(e): VIP visits: 122 IC (98-02)

A

NR/No Visits

B

Visits but not specified

C


Total

a) 10 02 10 22

45.5% 9% 45.5% 100%

B) 08 0 55 63

12.6% 0 87.4% 100%

c) - - 14 14

- - 14 100%

d) 05 - 18 23

21.5% - 78.5% 100%

23 02 97 122

18% 1.6% 80.4% 100%

VIP VISTS 122 ICS IN PUNE

No Visits, 23

Not Specified, 2

Vip vists, 97

In TQ29(e) and GQ29(e) the information given brings out the fact that out of

122 ICS, 23 canteens have given no response. Out of the remaining 99,97 canteens

have Specified the VIP visitors to their units while 2 canteens have not specified this

information.

6 (A) IV VIEWS ON CAREER

The Question number 34 is another question in this 50 Question Questionnaire

that Seeks opinions and views about the career in running a catering unit in an

industrial unit. The responses are one clearly positive View, the second a note of

caution about the aptitude and the precaution for the choice of a career and the third a

mixed reaction that brings out the challenges and rewards of this career of canteen

management. There is also a straight forward negative View. These four responses are

tabulated in TQ34 (a) to TQ34(e) and are graphically presented in the graphs from

GQ34(a) and GQ34(e).

Table & graph Q34(a): Views on career :SUUICS (98-02)

A

No

Career

B

Good career –wide

Scope and bright

future

C

If interested then alone

a suitable career

option

D

Career Both

Challenging and

Rewarding

Total

U12 U01 U05 U06

U14 U02 U07 U08

U22 U03 U10 U09

- U04 U11 U16

- U13 U15 U18

- U20 U17 U18

- U21 U19 -

03 07 07 05 22

13.5% 32% `32% 22.5% 100%

0

1

2

3

4

5

6

7

UNITS

A B C D

The information about the 22 single Unit Urban Industrial canteens is presented

in TQ34(a) and GQ34(a). The negative View that there is no career in running a

canteen is expressed by 3 canteens like Krupp Industries (U02) Kirloskar Pneumatics

(U14) and Ador Powertron (U22). The view that running a canteen is a good career

with a wide scope and bright future is expressed by 07 canteens such as Powertron

(U01), Thermax (U02) , Vikrant Auto (U03), Finolex (U04), Kinetic Engineering (U13)

Baker Gauges (U20) and Venky’s India (U21) Only if one is interested in the running

of a canteen is a suitable choice for a career is the next view which is presented by 7

canteens Sudarshan Chemicals (U05) Tata Honeywell (U07), Bax Global (U10),

Datapro (U11), L&T Infotech (U15) Kalyani Steel (U17) and EME work station (U19).

This career of running a canteen is both challenging and rewarding and this view is

presented by 5 industrial canteens of this category and these canteens are Mahendra

Engineering Chemicals (U06), Ammunition Factory (U08) ,IAT Girinagar (U09), BPL

Mobile Cellular (U16) and Sable Waghire (U18).

Table & graph Q34(b): Views on Career :MUUICS : (98-02)

A

No

Career

B

Good career –wide

Scope and bright

future

C


a suitable career

option

D

Career Both

Challenging and

Rewarding

Total

B22-24 A1-5 B1-3 B4-6

B37-39 B7-9 B31-33 B10-12

- B16-18 B43-45 B13-15

- B19-21 B46-48 B28-30

- B25-27 B52-54 B34-36

- B40-42 - -

- C 3-4 C 1-2 -

06 25 17 15 63

10% 40% 26% 24% 100%

0

5

10

15

20

25

UNITS

A B C D

The information about the 63 Multiple Unit Urban Industrial Canteens is given

TQ34(b) and GQ34(b). There are 6 MUUICs that have expressed the negative view that

there is no career in running a canteen. The clearly positive view of a good career with

wide scope and bright future is expressed by 25 canteens which are Bajaj Tempo (A1-

5), Deepak fertilizers (B7-9), Cummins (B16-18), Sandvik Asia (B19-21), Indian Card

Clothing (B25-27), Kirloskar Oil (B40-42), Shri Krupa Industries (B49-51), and

Ganesh Coating (C3-4). The cautious view about the aptitude for the career will alone

make its choice suitable is presented by 17 canteens which are Kinetic Engineering

(B1-3), Schenectady Beck(B31-33), Mather Platt(B43-45), BSP (B46-48), Siporex

(B52-54) and Mahindra British Telecom (C1-2). The view that this career of running a

canteen is both challenging and rewarding is reported by 15 canteens such as KOEL

(B4-6), Sintronics (B10-12), Telco (B13-15), SKF Bearing (B28-30) and KEB Pumps

(B34-36).

Table & graph Q34(c): Views on Career: DC (98-02)

A

No

Career

B

Good career –wide

Scope and bright

future

C


a suitable career

option

D

Career Both

Challenging and

Rewarding

Total

Dc7-9 DC 1-3 DC4-6 -

DC10-

12

DC14 - -

DC13 - - -

07 04 03 0 14

50% 28.5% 21.5% 0 100%

0

2

4

6

8

UNITS

A B C D

The Views expressed by 14 Departmental canteen are presented by TQ34(c) and

GQ34(c). About 50% or 7 departmental canteens have categorically stated that there is

no career in the career of running a canteen. These 7 canteens are SC Railway Canteen

(DC7-9), Ruston (DC10-12), and 512, Army Base Camp (DC13). It is a good career

having wide scope and bright future is the view of 4 Departmental canteens like

Railway Departmental Catering (DC1-3) and RDE (Engg) (DC14). The view expressed

by HAL (DC4-6) is that the career will be a suitable career option only if there is

aptitude for the same.

Table & graph Q34(d): Views on Career: RIC (98-02)

A

No

Career

B

Good career –wide

Scope and bright

future

C


a suitable career

option

D

Career Both

Challenging and

Rewarding

Total

R 16-

18

R 1-3 R 10-12 R 13-15

- R 4-6 R 19-21 R 23

- R 7-9 R22 -

03 09 07 04 23

13% 38% 32% 17% 100%

0

2

4

6

8

10

UNITS

A B C D

The view of the 23 Rural Industrial Canteens are recorded in TQ34(d) and GQ34(d).

The negative view is expressed by 3 canteens of Kalyani Sharp, Koregaon Bhima (R16-

18), that there is no career in running a canteen. There are 9 canteens for which it is a

good career with scope and future and these 9 canteens are Kalyani Forge, Shirur (R1-

3), Kinetic Engineering, Koregaon Bhima (R4-6) and Kalyani Brakes, Chakn (R7-9).

Without interest and aptitude, it will not be a suitable career option is the cautions

warning issued in the views expressed by 7 RICs like Indian Seamless Jejuri (R10-12),

Saiba Coating, Sudumbare (R19-21) and Kasat Paper, Bebedhol (R22). The remaining

4 canteens hold the balanced opinion that running a canteen is both challenging and

rewarding and these 4 canteens are Bajaj Auto, Chakan (R13-15) and Indo Africa Paper,

Sarola (R23).

Table & Graph Q34 (e): Views on Career: 122 ICS (98-02)

A

No Career

B

Good career –

wide Scope and

bright future

C

If interested then

alone a suitable

career option

D

Career Both

Challenging

and Rewarding

Total

a) 03 07 07 05 22

13.5% 32% 32% 22.5% 100%

b) 06 25 17 15 63

10% 40% 26% 245 100%

c) 07 04 03 0 14

50% 28.5% 21.5% 0 100%

d) 03 09 07 04 23

13% 38% 32% 17% 100%

19 45 34 24 122

15.5% 36% 28.5% 19.5% 100%

0

5

10

15

20

25

UNITS

A B C D

The fifth pair of TQ34(e) and GQ34(e) gives information about all the 122 ICs being

investigated for their Administrative and Management features in respect of the Views

about the career of running a canteen. There are about 5% little less than one sixth of

these 122 industrial canteens 19 canteens that hold the negative view of this career and

assert that there is no career in running a canteen. On the other hand, there are more

than one third of these 122 canteens 45 canteens (36%) that claim that running canteen

is a very good career option with wide scope and bright future. It is a suitable career but

those responsible for running a canteen ought to have the suitable aptitude for the same.

This view is expressed by 34 canteens of this lot of 122 Industrial canteens that are

being studied through their responses to the Questionnaire. This career is both

challenging and rewarding is the riew expressed by the remaining 24 canteens. The

responses show that the choice of the career of running a canteen has better prospects,

bright future and plenty of scope, provided the career is pursued with interest, sincerity,

continuous hard work and appropriate management skills and administrative abilities.

6(A) V CHALLENGES FACED IN CANTEEN MANAGEMENT

The Problems, Difficulties and Challenges faced in the running of an industrial canteen

are the focus of information that is being recorded through the answers to the question

number 35 of the 50 Question Questionnaire aimed at finding out the different

managerial traits and administrative features in the efficient functioning of the essential

part of an industrial unit that is the canteen that caters to the needs of the employees in

such units. There are bound to be some of the 122 Industrial canteens that are being

investigated that will give no response to such questions. Out of the 122 Industrial

canteens 12 canteens did not give any response but there are the remaining 110

canteens which have answered this question number 35 From these 110 responses it is

observed that 5 areas of the canteen management have emerged as the major problems

in running an industrial canteen. To cater to the tastes of all the consumers, to maintain

balance between price and quality, to tackle the man power problems tactfully, to

follow the time management in purchasing, preparing and serving, and to strike a

balance between the opposites are these five areas that are the main challenges to be

faced by those who are responsible to run an industrial canteen. The responses are

recorded in TQ35(a) to TQ33(c) and graphically presented in the graphs from GQ35(a)

to GQ35(e).

Table & graph Q. 35 (a): Problems, Difficulties & Challenges faced: SUUICS (98-

02)

A B C D E F Total

No

Response

Satisfying all

Tastes

maintaining

Hygiene,

Timing Price

No Profit

No loss

Prices to

be kept

within

limits

without

giving

Manpower

to be

tackled

tact fully

Time

Management

in purchase,

preparing,

serving

Keeping

Balance

between

opposites

up

Quality

U07 U01 U02 U04 U08 U09

U17 U03 U16 U05 U13 U10

- U06 - - U14 U12

- U11 - - U19 U21

- U15 - - - -

- U18 - - - -

- U20 - - - -

- U22 - - - -

02 08 02 02 04 04 22

9% 37% 9% 9% 18% 18% 100%

0

5

10

A B C D E F

VA

LU

ES

The pair of TQ35(a) and GQ35(a) gives the information about the 22 Single

Unit Urban Industrial Canteens. Tata Honeywell (U07) and Kalyani Steels (U17) are

the 2 canteens that have not given any response. There are 8 canteens that state that

satisfying all tastes and maintaining hygiene, timings and price is their major challenge

and these 8 canteens are Powertron (01), Vikrant Auto (U03), Mahendra Engineering

Chemical (U09), Datapro (U11), L&T Infotech (U15), Sable Waghire (U18), Baker

Gauges (U20) and Ador Powertron (U22). To maintain the no profit no –less price

without giving up quality is the major problem for 2 canteens in Thermax (U02) and

BPL Mobile Cellular (U16). Tackling tactfully the manpower problems is the major

difficulty for 2 canteens in Finolex (U09) and Sudarshan Chemicals (U05). Time

Management in purchasing, preparing and serving the items is the major problem in

view of the 4 canteens in Ammunition Factory (U08) Kinetic Engineering (U13),

Kirloskar Pneumatics (U14) and EME Work station (U19). There are the remaining 4

canteens which consider that the major problem is to keep balance between the

opposites and these 4 canteens are IAT, Girinagor (U09), Bax Global (U10) Krupp

Industries (U12) and Venky’s India (U21).

Table & graph Q. 35 (b):Problems, Difficulties & Challenges faced :MUUICS (98-

02)

A B C D E F Total

No

Response

Satisfying all

Tastes

maintaining

Hygiene,

Timing Price

No Profit

No loss

Prices to

be kept

within

limits

without

giving up

Quality

Manpower

to be

tackled tact

fully

Time

Management

in purchase,

preparing,

serving

Keeping

Balance

between

opposites

B25-27 B1-3 B13-15 B16-18 A1-5 B10-12

B43-45 B4-6 B40-42 B22-24 B31-33 -

B52-54 B7-9 C 3-4 B28-30 B37-39 -

- B19-21 - C 1-2 - -

- B34-36 - - - -

- B46-48 - - - -

- B49-51 - - - -

09 21 08 11 11 03 63

12.5% 33% 12% 18% 18% 4.5%5 100%

05

1015

2025

A B C D E F

VA

LU

ES

The problems, difficulties and challenges faced in the running of an industrial canteen

as reported by the 63 Multiple Unit Urban Industrial canteens are presented through the

pair of TQ35(b) and GQ35(b). The 9 canteens that have given no response are Indian

Card Clothing (B25-27) Mather Platt (B43-45) and Siporex (B52-54). There are 21

canteens that have responded that the main problem is to satisfy all tastes maintaining

hygiene, tionings and prices. These 21 canteens are Kinetic Engineering (B1-3) KOEL

(B4-6), Deepak Fertilizers (B7-9), Sandvik Asia(B19-21), KEB Pumps (B34-36), BSP

(B46-48) and Shri Krupa Industries (B49-51). The keeping of balance between no

profit no loss prices and quality is the major problem for the 8 canteens which are Telco

(B13-15), Kirloskar Oil (B40-42) and Ganesh Coating (C3-4). To tackle factfully the

manpower problems is the major difficulty as reported by the 11 canteens which are

Cummins (B16-18), Forbes Marshall (B22-24), SKFBearing (B28-30) and Mahindra

British Telecom (C 1-2). There are 11 canteens like Bajaj Tempo (A1-5), Schenectady

Beck (B31-33) and Ruston Greaves (B37-39) that consider that their main challenge is

how to maintain the time schedule in purchasing the materials [preparing the items of

food and serving them property, Keeping the balance between the opposites is the main

problem in view of the 3 canteens in Sintronics (B10-12).

Table & graph Q. 35 (c): Problems, Difficulties & Challenges faced: DC (98-02)

A B C D E F Total

No

Response

Satisfying all

Tastes

maintaining

Hygiene,

Timing Price

No Profit

No loss

Prices to

be kept

within

limits

without

giving

Quality

Manpower

to be

tackled tact

fully

Time

Management

in purchase

preparing

serving

Keeping

Balance

between

opposites

- Dc7-9 DC4-6 DC13 DC10-12 DC1-3

- DC14 - - - -

0 04 03 01 03 03 14

0 30% 21% 7% 21% 21% 100%

0

2

4

6

A B C D E F

VA

LU

ES

The group of TQ35(c) and GQ35(e) provides the information about the problems as

viewed by the respondents of the 14 Departmental Canteens in Pune, all of the which

have given their responses satisfying all tastes, maintaining hygiense, timings and

prices is the main problem in the answers given by the respondents of the 4 canteens in

SC Railway Canteen (DC7-9) and RDE (Engg) (DC14). Without giving up quality to

keep the price slab within limits at the no profit no loss level is the major problem as

reported by the 3 canteens in HAL (DC4-6). The main difficulty for the respondent

from 512, Army Base Camp (DC13) is to tackle tactfully the manpower problems. The

respondents from Ruston (DC10-12) report that their main problem is that of the time

management in purchasing preparing and serving. Maintaining the balance between

opposites is the main challenge in Railway Departmental Catering (DC1-3).

Table & graph Q. 35 (d) Problems, Difficulties Challenges faced: RIC (98-02)

A B C D E F Total

No

Response

Satisfying all

Tastes

maintaining

Hygiene,

Timing Price

No Profit

No loss

Prices to

be kept

within

limits

without

giving up

Quality

Manpower to be tackled tact

fully

Time

Management

in purchase,

preparing ,

serving

Keeping

Balance

between

opposites

R22 R 1-3 R 19-21 R23 R 13-15 R 16-18

- R 4-6 - - - -

- R 7-9 - - - -

- R 10-12 - - - -

01 12 03 01 03 03 23

4.3% 52.7% 12.9% 4.3% 12.9% 12.9% 100%

0

5

10

15

A B C D E F

VA

LU

ES

The information about the problems in respect of the 23 Rural Industrial

canteens is recorded in TQ35(d) and GQ35(d). The canteen representative from Kasat

Paper, Bebedhol (R22) has not given any response. There are 12 canteens in this

category of 23 Rural industrial canteens for which the main problem is how to satisfy

all the tastes and how to maintain hygiene, time schedules and the price level and these

are Kalyani Forge, Shirur (R1-3) Kinetic Engineering, Koregaon Bhima (R4-6),

Kalyani Brakes, Chakan (R7-9) and Indian Seamless, Jejuri (R10-12). Balancing the

price level and quality is the problem as reported by Saiba Coating, Sudumbare (R19-

21). Indo Africa Paper, Sarola (R23) has reported that the main challenge is how to

tackle the manpower problems tactfully. Time management in purchasing, preparing

and serving is the main difficulty as reported by Bajaj Auto, Chakan (R13-15) and

Kalyani Sharp, Koregaon Bhima (R16-18) has reported keeping balance between

opposites as the major challenge.

Table & graph Q. 35 (e) Problems, Difficulties Challenges faced: 122 ICS (98-02)

A B C D E F Total

No

Response

Satisfying all

Tastes

maintaining

Hygiene,

Timing Price

No Profit No loss

Prices to be kept

within limits

without giving up

Quality

Manpower

to be

tackled

tact fully

Time

Management

in purchase,

preparing ,

serving

Keeping

Balance

between

opposites

a) 02 08 02 02 04 04 22

9% 37% 9% 9% 18% 18% 100%

b) 09 21 08 11 11 03 63

13.5% 33% 13% 18% 18% 4.5% 100%

c) 0 04 03 01 03 03 14

0 30% 21% 7% 21% 21% 100%

d) 01 12 03 01 03 03 23

10% 37% 13% 12% 17% 11% 100%

0

10

20

30

A B C D E F

VA

LU

ES

The last pair of TQ35(e) and GQ35(e) has recorded the information about the problems,

difficulties and challenges faced by all the 122 Industrial canteens under study. It is

already mentioned that 12 canteens are in the “no response “ column of the table

TQ35(e). The largest group of 45 canteens asserts that their main challenge is to satisty

all the tastes and to maintain hygiene, the time schedule and the price level. Balancing

the prices pattern and the maintaining of quality is the main challenge for 16 canteens.

The manpower problems and tackling them tactfully are the area of difficulty for 15

canteens. To follow the time schedule in purchasing materials, preparing the items of

food and servsing food properly is the main difficlty as reported by 21 canteens. The

remaining 13 canteens claim that their main challenge is to maintain the balance

between opposites.

6 (A) VI SOLUTIONS TO PROBLEMS

The last question, Question number 35 of this 50 Question Questionnaire sought

information about the problems, difficulties and challenges faced in the running of an

Industrial canteen and the Question number 36 seeks information about the solutions to

overcome these problems. There are roughly 10% of these 122 ICS that have not

registered any response, (13 canteens) . The remaining 109 industrial canteens through

their respondents have suggested 5 Solutions to overcome the problems and to meet the

challenges in running an industrial canteen. Management of time, Managing people,

Improving the organizational functioning, Efficiency in decision making and financial

remedies are the 5 solutions that have been pointed out by the respondents. In the five

tables from TQ 36(a) to TQ36(e) and in the five graphs from GQ36(a) and GQ36(e)

these responses are presented.

Table & graph Q36(a): Solutions to Problems: SUUIC (98-02)

A B C D E F Total

No

Response

Time

Management

Personnell

management

Improving

Organisational

Decision

Making

Financial

remedies

U17 U10 U01 U07 U06 U02

- U14 U03 U11 U09 -

- U20 U04 U12 U18 -

- - U05 U15 U22 -

- - U08 U19 - -

- - U13 - - -

- - U16 - - -

- - U21 - - -

01 03 08 05 04 01 22

4.5% 13.5% 38% 23.5% 18% 4.5% 100%

0

5

10

VALUES

A B C D E F

Units

The analysis of the response presented in TQ36(a) and GQ36(a) bring out the fact that

out of the 122 Single Unit Urban Industrial Canteens, 1 canteen representative did not

give any response from Kalyani Steels (U17). Time management is the solution

suggested by 3 respondents of Bax Global (U10), Kirloskar Pnuematics (U14), and

Baker Gauges (U20). Managing the people and person to person relationship is the

solution offered by 8 respondent of canteens in Powertron (U01), Vikrant Auto (U03),

Finolex(U04), Sudarshan Chemicals (U05), Ammunition Factory (U08), Kinetic

Engineering (U13), BPL Mobile Cellular (U16) and Venky’s India (U21). There are 5

representatives from canteens that consider the improvement of the organizational

functioning in their canteens to be the solution to overcome the problems and these 5

canteens are Tata Honeywell (U07), Datapro (U11), Krupp Industries (U12) L&T

Infotech (U15) and EME Work station (U19). Making decisions efficiently is the

solution in the view of 4 respondents in the 4 canteens of Mahendra Engineering

Chemicals (U06), IAT, Girinagar (U09), Sable Waghire (U18) and Ador Powertron

(U22). Financial remedies will be the solution of problems is the view expressed by

Thermax (U02).

Table & graph Q36(b): Solutions to Problems: MUUICS (98-02)

A B C D E F Total

No

Response

Time

Management

Personnel

management

Improving

Organisational

Decision

Making

Financial

remedies

B4-6 A 1-5 B1-3 B 7-9 B 10-12 B 13-15

B 25-27 B 19-21 B 16-18 - - B 22-24

- B 34-36 B 28-30 - - B 37-39

- B 40-42 B 31-33 - - B 43-45

- C 3-4 B 49-51 - - B46-48

- - B 52-54 - - -

- - C 1-2 - - -

06 16 20 03 03 15 63

9.4% 25.4% 31.8% 4.8% 4.8% 23.8% 100%

0

10

20

VALUES

A B C D E F

Units

The solution to the problems suggested by 63 Multiple Unit Urban Industrial Canteens

are found in TQ36(b) and GQ36(b). Of these 63 MUUIC, there are 6 Canteens from

KOEL (B4-6) and Indian Card Clothing (B25-27) that give no response. There are 16

canteens from the 63 MUUICS like Bajaj Tempo (A1-5), Sandvik Asia (B19-21), KEB

Pumps (B34-36), Kirloskar Oil (B40-42) and Ganesh Coating (C3-4) that have

expressed the View that the solution to overcome the problems is Time management.

Kinetic Engineering (B1-3) Cummins (B16-18), SKF Bearing (B28-30), Schenectady

Beck (B31-33), Shri Krupa Industries (B49-51), Siporex (B52-54) and Mahindra

British Telecom (C1-2) are the 20 canteens that consider personnel management to be

the solution for the problems faced in running an industrial canteen. For Deepak

Fertilizers (B7-9), the solution is the improvement of the organizational functioning of

their canteens. Decision making will be the right solution in view of Sintronics (B10-

12). The remaining 15 canteens consider that financial remedies will solve their

problems and these 15 canteens are Telco (B13-15) Forbes Marshall (B22-24), Ruston

Greaves (B37-39) Mather Platt (B43-45) and BSP (B46-48).

Table & graph 36(c): Solutions to Problems:DC (98-02)

A B C D E F Total

No

Response

Time

Management

Personnel

management

Improving

Organisational

Decision

Making

Financial

remedies

- DC7-9 DC4-6 - DC 1-3 -

- DC14 DC10-12 - - -

- - DC13 - - -

0 04 07 0 03 0 14

0 28.7% 50% 0 21.3% 0 100%

Graph

0

10

VALUES

A B C D E F

Units

The scrutiny of TQ36(c) and GQ36(c) reveals the facts about the views regarding the

solutions to problems in respect of the 14 Departmental canteens. Personnel

Management, Time Management and decision making are the solution suggested by 7,4

and 3 DCs respectively, Time management is the solution in view of the 4DCs in SC

Railway canteen (DC7-9) and RDE (Engg) (DC14). The solution according to 7 (50%)

DCs is personnel Management and these 7 canteens are HAL (DC4-6), Ruston (DC10-

12) and 512, Army Base Camp (DC13) Decision making efficiently is the solution as

reported by Railway Departmental Catering (DC1-3).

Table & graph Q36(d): Solutions to Problems: RIC (98-02)

A B C D E F Total

No

Response

Time

Management

Personnel

management

Improving

Organisational

Decision

Making

Financial

remedies

R 7-9 R13-15 R23 R 1-3 R 19-21 R4-6

R 16-18 R 22 - R 10-12 - -

06 04 01 06 030 3 23

25.8% 17.8% 4.8% 25.8% 12.9% 12.9% 100%

0

20

40

VALUES

A B C D E F

Units

The reactions regarding the solutions to overcome the challenges faced in

running an industrial canteen in the rural area are presented in TQ36 (d) and GQ36(d)

in respect of the 23 Rural Industrial canteens being scrutinised through the

Questionnaire responded by a total of 122 Industrial canteens in Pune area. Kalyani

Brakes, Chakan (R7-9) and Kalyani Sharp, Koregaon Bhima (R16-18) have given no

response. Of the remaining 17 canteens, 6 canteens consider the improvement of the

organizational functioning of their canteens to be the solution to overcome their

problems and these 6 canteens are Kalyani Forge, Shirur (R1-3) and Indian Seamless,

Jejuri (R10-12). Time Management is the solution as reported by the 4 canteens in

Bajaj Auto, Chakan (R13-15) and Kasat Paper, Bebedhol (R22). In view of Indo Africa

Paper, Sarola (R23), personnel management is the solution of their problems. There are

3 canteens each which report Decision Making Saiba Coating, Sudumbare (R19-21)

and Financial remedies Kinetics Engineering, Koregaon Bhima (R4-6) as their

solutions.

Table & graph Q36(e): Solutions to Problems:122 ICS (98-02)

A B C D E F Total

No

Response

Time

Management

Personnel

management

Improving

Organisational

Decision

Making

Financial

remedies

a) 01 03 08 05 04 01

b) 06 16 20 03 03 15

c) - 04 07 - 03 -

d) 06 04 01 06 03 03

13 27 36 14 13 19 122

10% 26% 28% 11% 10% 15% 100%

0

10

20

VALUES

A B C D E F

a

b

c

d

The pair of TQ36(e) and GQ36(e) bring out the information that 109 ICs have given

their responses and 13 canteens, did not give any response. Personnel management by

36 canteens, time management by 27 canteens, improving organizational functioning

by 14 canteens, decision making by 13 and financial remedies by 19 canteens are the

solutions suggested to solve their problems.

6 (A) VII QUALITIES REQUIRED

A B C D E F Total

The question number 37 has concentrated on the information regarding the qualities

that are essentially required to run an industrial canteen efficiently. Only one of the 122

industrial canteens did not give any response but the rest of the 121 Industrial canteens

have responded to this significant question from the 50 Question Questionnaires to

inquire into the management skills and administrative abilities to run a canteen in the

Table & graph Q.37(a): Qualities required: SUUIC (98-02)

No

Response

s

Patience

DeterminationTemperamen

t Honesty Tactfulness

Hard work

Efficiency

Sincerity

Punctuality

Accountabilit

y

Knowledg

e

Behaviour

Planning

Customer

satisfactio

n

Positive

Mindset

Innovativenes

s Tolerance

Decision

Making

Experience

Management

Organisation

Administration

Communicatio

n

U17 U01 U09 U21 U02 U06

- U03 U14 U22 U05 U07

- U04 U19 - U12 U15

- U08 - - - U16

- U10 - - - U20

- U11 - - - -

- U13 - - - -

- U18 - - - -

01 08 03 02 03 05 22

4.5% 37% 13.5% 9% 13.5% 22.5% 100

%

0

5

10

A B C D E F

Industrial Area in and around Pune. From these responses it is revealed that 5 sets of

qualities which can be broadly grouped under the headings of Patience, Hard Work,

Knowledge, Positive Mindset and Experience. Each set of qualities essential to run an

industrial canteen consists of 5 qualities. Patience, Determination, Temperament,

Honesty and Tactfulness form the first set. The second set headed by Hard Work

includes Hard Work, Efficiency, Sincerity, Punctuality and Accountability. The third

set has the 5 qualities Knowledge, Behaviour, Planning, Maintaining Relationships and

ablities- Customer – consumer satisfaction. Positive Mindset, innovativeness, Foresight,

Tolerance and Decision making are the 5 qualities that make the fourth set. The fifth set

is of Experience, Management Skills, Organisational capacity, Administrative abilities

and Communication skills.

The information about the qualities considered essential by the respondents of

the 22 Single Unit Urban Industrial Canteens for running an industrial canteen is

presented by TQ37(a) and GQ37(a). The only canteen that has not responded from the

total of 122 industrial canteens belongs to this group and it is Kalyani Steels (R17).

There are 8 canteens that consider the set of 5 qualities of patience, determination,

temperament, honesty and tactfulness are Powertron (U01), Bax Global (U10), Datapro

(U11) Kinetic Engineering (U13) and Sable Waghire (U18). The second set of 5

qualities hard work, efficiency, sincerity punctuality and accountability is favoured by

3 canteens like IAT, Girinager (U09), Kirloskar Pneumatics (U14) and EME Work

station (U19). The next set of 5 Qualities of knowledge, behaviour, planning,

relationships, and customer satisfaction is chosen by 2 canteens such as Venky’s India

(U21) and Ador Powertron (U22). Positive mindset, innovativeness, foresight,

tolerance and decision making are the 5 qualities in the 4th

set which is opted for by 3

canteens namely Thermax (U02), Sudarshan Chemicals (U05), and Krupp Industries

(U12). The fifth set headed by experience, management skills, organizational capacity,

administrative abilities and competence in communication is the choice of 5 canteens

which are Mahendra Engineering Chemicals (U06), Tata Honeywell (U07), L&T

Infotech (U15), BPL Moblile Cellular (U16) and Baker Gauges (U20).

Table & graph Q.37(b): Qualities required: MUUIC (98-02)

A B C D E F Total

No

Responses

Patience

Determination

Temperament

Honesty

Tactfulness

Hard work

Efficiency

Sincerity

Punctuality

Accountability

Knowledge

Behaviour

Planning

Customer

satisfaction

Positive

Mindset

Innovativeness

Tolerance

Decision

Making

Experience

Management

Organisation

Administration

Communication

- B1-3 B40-42 A1-5 B7-૯ B10-12

- B13-15 B52-54 B4-6 B19-21 B25-27

- B22-24 C 3-4 B16-18 B34-36 B31-33

- B46-48 - B28-30 B49-51 B37-39

- C 1-2 - - - B43-45

0 14 08 14 12 15 63

0 22.2% 12.6% 22.2% 19.2% 23.8% 100%

0

510

15

VALUES

A B C D E F

ESSENTIALS

QUALITIES FOR IC IN

UNITS

TQ 37 (b) and GQ37(b) provide information about the responses given by the 63

Multiple Unit Urban Industrial canteens. The responses disclose the choices made by

the 63 Multiple Unit Urban ICs in respect of the 5 sets of 5 qualities each considered to

be essential for running the industrial canteen. All the 63 Multiple Unit Urban ICs have

given their responses which are under scrutiny in the study. There are 14 canteens that

have selected the first set of Patience, Determination, Temperament, Honesty and

Tactfulness which are Kinetic Engineering (B1-3), Telco (B13-15), Forbes Marshall

(B22-24), BSP (B46-48) and Mahindra British Telecom (C1-2), There are 8 canteens

that have chosen the second set of Hard work Efficiency, Sincerity, Punctuality and

Accountability and these 8 canteens are Kirloskar Oil (B40-42) Siproex (B52-54) and

Ganesh Coating (C3-4). The 14 canteens Bajaj Tempo (A1-5), KOEL (B4-6), Cummins

(B16-18) and SKF Bearing (B28-30) have selected the third set knowledge, behaviour,

planning, maintaining relationship and customer satisfaction. The fourth set of positive

mindset, innovativeness, fore sight, tolerance and decision making is chosen by 12

canteens. Deepak Fertilizers (B7-9) Sandvik Asia (B19-21), KEB Pumps (B34-36) and

Shrikrupa Industries (B49-51). The fifth set of Experience Management skills,

Organisational capacity, Administrative abilities and communication competence is the

choice of the remaining 15 canteens which are Sintronics (B10-12), Indian Card

Clothing (B25-27), Schenectady Beck (B31-33), Ruston Greaves (B37-39) and Mather

Platt (B43-45).

Table & graph Q.37(C): Qualities required: DIC (98-02)

A B C D E F Total

No

Responses

Patience

Determination

Temperament

Honesty

Tactfulness

Hard work

Efficiency

Sincerity

Punctuality

Accountability

Knowledge

Behaviour

Planning

Customer

satisfaction

Positive

Mindset

Innovativeness

Tolerance

Decision

Making

Experience

Management

Organisation

Administration

Communication

- DC4-6 DC14 DC1-3 DC7-9 DC13

- DC10-12 - - - -

0 06 01 03 03 01 14

0 42% 7.5% 21.5% 21.5% 7.5% 100%

0

2

4

6

VALUES

A B C D E F

The table TQ37(c) and the GQ37(c) together have provided the information of

the choice made by the 14 Departmental canteens in Pune to indicate the qualities that

are essential for running an industrial canteen. All the 14 Departmental canteens have

responded to give their choices. Patience, Determination, Temperament, Honesty and

Tactfulness make the first set and this is the choice made by the 6 Departmental

canteens which are HAL (DC4-6) and Ruston (DC10-12). RDE (Engg) (DC14) prefers

the second set of Hardwork, Efficiency, Sincerity, Punctuality and Accountability as an

essential requirement for running an industrial canteen. Railway Departmental Catering

(DC1-3) considers the five qualities such as Knowledge, Behaviour, Planning,

Maintaining Relationship and the Abilities for Customer Satisfaction. The 4th

set of

qualities like Positive Mindset, Innovativeness, Foresight, Tolerance and Decision

making is chosen by SC Railway Canteen (DC7-9). The last set of Experience,

Management Skills, Organisational capacity, Administrative abilities and Competence

in Communication is selected by 512, Army Base Camp (DC13).

Table & graph Q.37(d): Qualities required: RIC (98-02)

A B C D E F Total

No

Response

Patience

Determinatio

n

Temperament

Honesty

Tactfulness

Hard work

Efficiency

Sincerity

Punctuality

Accountability

Knowledge

Behaviour

Planning

Customer

satisfaction

Positive

Mindset

Innovative

ness

Tolerance

Decision

Making

Experience

Management

Organisation

Administration

Communica

tion

- R10-12 R13-15 R4-6 R16-18 R1-3

- R23 R22 - - R7-9

- - - - - R19-21

0 04 04 03 03 09 23

0 17.2% 17.2% 12.9% 12.9% 39.8% 100%

0

5

10

VALUES

A B C D E F

The fourth pair of TQ37(d) and GQ37(d) gives information about the selection

made by the 23 Rural Industrial Canteens to indicate the essential qualities required to

run an industrial canteen. All the 23 canteens have given their response. The largest

group is of 9 canteens which have indicated that the qualities essential for running an

industrial canteen are those of the fifth set of Experience, Management Skills,

Organisational Capacity, Administrative abilities and Communication skills, and these

9 canteens are Kalyani Forge, Shirur (R1-3), Kalyani Brakes, Chakan (R7-9) and Saiba

Coating, Sudumbare (R19-21). There are 4 canteens that have selected the first set of

qualities such as Patience, Determination, Temperament, Honesty, and Tactfulness and

these 4 canteens are Indian Seamless, Jejuri (R10-12) and Indo Africa Paper, Sarola

(R23). The next 4 canteens of Bajaj Auto, Chakan (R13-15) and Mahindra British

Telecom (R22) have made the choice of the second set of essential qualities headed by

hard work consisting of Efficiency, Sincerity, Punctuality and Accountability. The 3rd

set of Knowledge, Behaviour, Planning Relationship and Skills of Customer

Satisfaction is chosen by Kinetic Engineering (R4-6) and the 4th set of positive mindset,

innovativeness, tolerance, decision making is selected by Kalyani Sharp, Koregaon

Bhima (R16-18).

Table & graph Q.37(e): Qualities required: 122 ICS (98-02)

A B C D E F Total

No

Responses

Patience

Determination

Temperament

Honesty

Tactfulness

Hard work

Efficiency

Sincerity

Punctuality

Accountability

Knowledge

Behaviour

Planning

Customer

satisfaction

Positive

Mindset

Innovativeness

Tolerance

Decision

Making

Experience

Management

Organisation

Administration

Communica

Tion

a) 01 08 03 02 03 05 22

4.5% 37% 13.5% 9% 13.5% 23.8% 100%

b) 0 14 08 14 12 15 63

0 22.2% 12.6% 22.2% 19.2% 23.8% 100%

c) 0 06 01 03 03 01 14

0 42% 7.5% 21.5% 21.5% 7.5% 100%

d) 0 04 04 03 03 09 23

0 17.5% 17.2% 12.9% 12.9% 39.8% 100%

01 32 16 22 21 30 122

8% 25.8% 12.8% 17.8% 16.8% 26% 100%

0

10

20

30

VALUES

A B C D E F

The information given by TQ37(e) and GQ37(e) about the 122 ICs is that

Patience set is chosen 32 canteens Hard work set by 16 canteens, Knowledge set by 22

canteens Positive Mindset set by 21 canteens and Experience set by 30 canteens

making the total of 121 ICs one IC did give any response.

6 (A) VIII SECRET OF SUCCESS

The secret of success in running an Industrial canteen is revealed

through the responses to the Question number 38 in the 50 Question Questionaire. Of

the six columns in the Table Q38(a) to Q38(e) the first column is of no response

category. There are 10 canteens that have not given any response. There are five

grounds suggested to be responsible for the efficient running of an Industrial canteen.

Patience, Hard work and Knowledge, in the responses to Question number 37, have

emerged at the Head of the 3 sets of essential qualities. In addition to these qualities

like Patience, Hard work with Devotion, Knowledge, the Behaviour of the person

responsible in running the canteen and Organisational Skills are reported to be the 5

grounds of the secret of success in running an Industrial canteen. The information

recorded in the five tables from TQ38 (a) to TQ38(e) is transferred in the graphic

presentation in the five graphs from GQ38(a) to GQ38(e). The secret of success

question seeks to know the most essential ground in making the management of an

industrial canteen a successful enterprise.

Table & graph Q38(a):The Secret of Success: SUUIC (98-02)

A B C D E F

No

response

Patience Hard

work

Knowledge Behaviour Oranisational

Skills

Total

U02 U01 U08 U04 U10 U07

U06 U03 U09 U18 U12 U16

U17 U05 U11 - U14 U20

- U15 U13 - - -

- - U19 - - -

- - U21 - - -

- - U22 - - -

03 04 07 02 03 03 22

12.5% 18% 31.5% 9% 13.5% 13.5% 100%

No

response, 3

Patience, 4

Hardwork, 7

Knowledge,

2

Behaviour, 3

Organisaton

al Skills, 3

The pair of TQ38(a) and GQ 38 (a) gives the information about the causes of the secret

of success in running an industrial canteen as responded to by 22 Single Unit Urban

Industrial canteens. There are 3 canteens that have not given any response and these 3

canteens are Thermax (U02), Mahendra Engineering Chemicals (U06) and Kalyani

Steels (U17). Patience is the secret of success as reported by 4 canteens which are

Powertron (U01), Vikrant Auto (U03), Sudarshan Chemicals (U05) and L&T Infotech

(U15). Dedicated or Devoted Hard work is given the cause of the secret of success by 7

canteens such as Ammunition Factory (U08), IAT, Girinagar (U09), Datapro (U11),

Keintic Engineering (U13), EME work station (U19), Venky’s India (U21) and Ador

Powertron (U22). The choice of Knowledge as the secret of success is indicated by 2

canteens in Finolex (U04) and Sable Waghire (U18). The 3 canteens of Bax Global

(U10), Krupp Industries (U12) and Kirloskar Pneumatics (U14) have selected

Behiaviour to be the secret of success in running an industrial canteen. The remaining 3

canteens of this group of 22 Single Unit Urban Industrial canteens are Tata Honeywell

(U07), BPL Mobile Cellular (U16) and Baker Gauges (U20) which consider that the

secret of success lies in the orgainsational skills for running an industrial canteen.

Table & graph Q38(b): The Secret of Success: MUUIC(98-02)

A B C D E F

No

response

Patience Hard

work


Skills

Total

B25-27 B1-3 B7-9 B4-6 B10-12 A1-5

- B19-21 B16-18 - B13-15 B43-45

- B28-30 B34-36 - B22-24 C 3-4

- B37-39 B40-42 - B31-33 -

- B49-51 B46-48 - - -

- C 1-2 B52-54 - - -

03 17 18 03 12 10 63

4.8% 28% 28.6% 4.8% 19% 12.8% 100%

No response, 3

Patience, 17

Hardwork, 18Knowledge, 3

Behaviour, 12

Organisatonal

Skills, 10

The grounds of the secret of success which are recorded by the 63 Multiple Unit

Urban Industrial canteens are tabulated in TQ38(b) and graphically presented in

GQ38(b). Of these 63 MUUICs, 03 canteens have not given any response. Of the

remaining 60 canteens from Multiple Unit Urban ICs category, there are 17 canteens

which have indicated Patience as the ground of the secret of success of running an IC.

These 17 canteens are Kinetic Engineering (B1-3) Sandvik Asia (B19-21), SKF

Bearing (B28-30), Ruston Greaves (B37-39), Shri Krupa Industries (B49-51)_ and

Mahindra British Telecom ( C 1-2). Hard work with dedication or devotion is the

ground of the secret of success in view of the 18 canteens in the MUUIC category.

These 18 canteens are Deepak Fertilizers (B7-9) Cummins (B16-18), KEB Pumps

(B34-36), Kirloskar Oil (B40-42), BSP (B46-48) and Siporex (B52-54). Knowledge as

the secret of success is reported by KOEL (B4-6). The ground for the secret of success

is Behaviour in the choice made by 12 canteens like Sintronics (B10-12), Telco (B13-

15), Forbes Marshall (B22-24) and Schenectady Beck (B31-33). The ground of

Organisational Skills is selected as the secret of success by the remaining 10 canteens

from the MUUIC category which are Bajaj Tempo (A1-5), Mather Platt (B43-45) and

Ganesh Coating (C3-4).

Table & graph Q38(c): The Secret of Success:DC (98-02)

A B C D E F

No

response

Patience Hard

work


Skills

Total

- DC14 DC4-6 DC13 DC7-9 DC1-3

- - - - - DC10-12

0 01 03 01 03 06 14

0 7.5% 21.5% 7.5% 21.5% 42% 100%

., 0Patience, 1

Hardwork, 3

Knowledge, 1

Behaviour, 3

Organisatonal Skills,

6

All the 14 Departmental canteens have recoded their choices in the responses to

the query about the secret of success in running an industrial canteen. Patience is the

choice as the secret of success made by RDE (Engg) (DC14). HAL (DC4-6) indicated

the secret of success to be Hard work with Devotion, Knowledge is the secret of

success in view of 512, Army Base Camp canteen (DC13). Behaviour is considered to

be the ground of the secret of success in SC Railway Canteen (DC7-9) and Railway

Departmental Catering (DC1-3) and Ruston (DC10-12) have reported that

organizational skills have the key to the secret of success in running an Industrial

canteen efficiently and to the satisfaction of all those who are involved in running the

canteen and of those whose needs are being catered to by that canteen.

Table & graph Q38(d): The Secret of Success: RIC (98-02)

A B C D E F

No

response

Patience Hard

work


Skills

Total

R7-9 R19-21 R4-6 R10-12 R1-3 R13-15

R23 - R22 R16-18 - -

04 03 04 06 03 03 23

17% 12% 17% 25% 12% 12% 100%

No

response, 4

Patience, 3

Hardwork, 4Knowledge,

6

Behaviour, 3

Organisaton

al Skills, 3

The secret of success in running an Industrial canteen is revealed through the choice

made by the 23 Rural industrial canteens in Pune area which are presented in the pair of

TQ38(d) and GQ38(d). There are 4 canteens from this category of 23 RICs which did

not give any response to the query about the secret of success and these are the 4

canteens in Kalyani Brakes Chakan (R7-9) and Indo Africa Paper, Sarola (R23).

Patience is selected as the secret of success by the 3 canteens in Saiba Coating,

Sudumbare .(R19-21). The 4 canteens in Kinetic Engineering Koregaon Bhima (R4-6)

and Kasat Paper Bebedhol (R22) have indicated Hard work with devotion or dedication

to be the secret of success. Knowledge is the secret of success in view of the 6 canteens

namely Indian Seamless, Jejuri (R10-12) and Kalyani Sharp Koregaon Bhima (R16-18).

The option of Behaviour as the Secret of success is chosen by the 3 canteens of Kalyani

Forge, Shirur (R1-3). The secret of success is the Orgainsation Skills is the View

expressed by Bajaj Auto, Chakan (R13-15).

Table & graph Q38(e): The Secret of Success: 122 ICS (98-02)

A B C D E F

No

response

Patience Hard

work


Skills

Total

a) 03 04 07 02 03 03 22

b) 03 17 18 03 12 10 63

c) 00 01 03 01 03 06 14

d) 04 03 04 06 03 03 23

10 25 32 12 21 22 122

8% 21.7% 27% 9.6% 16.8% 17.6% 100%

No

response, 10

Patience, 25

Hardwork, 32Knowledge,

12

Behaviour,

21

Organisaton

al Skills, 22

The information in TQ38(e) and GQ38(e) reveals the View expressed in the

responses of all the 122 ICs under scrutiny in the present study of the Management and

Administration of the Industrial canteens through the analysis of the responses to the 50

Question Questionaire. There are 10 canteens that have given no response. Patience is

viewed as the secret of success by 25 canteens while 32 the canteens have chosen Hard

work with devotion as the ground of the secret of success the option of Knowledge as

the secret of success is chosen by 12 canteens Behaviour is indicated of the secret of

success by 21 canteens and the remaining 22 canteens consider Organisational Skills to

be the secret of success.

6 (A) IX POSITIVE – NEGATIVE ASPECTS

The Question number 39 in the Questionaire seeks the information about the positive

and negative aspects of the job. There is no response from Kalyani Steels (U17) and

Ador Powertron (U22) from SUUICs, Forbes Marshall (B22-24), SKF Bearing (B28-30)

from MUUICs, RDE (Engg) (DC14) from DCs and Kasat Paper, Bebedhol (R22) from

RICs.

Table & graph Q. 39: Positive and Negative Aspects: 122 IC (98-04)

A B C D Total

No

Response

Both Positive

and Negative

Challenging but

Rewarding

Being Customer Friendly

Makes Negative / Positive

a)

U17

U01 U02 U04

U22

U03 U05 U10

- U06 U08 U12

- U07 U09 U15 U14

- U20 U11 U18 U16

- U21 U13 U19 -

02 06 09 05 22

b) B22-

24

B1-3 A1-5 B7-9

B28-30 B4-6 B13-15 B16-18

- B10-12 B31-33 B34-36

- B19-21 B40-42 B43-45

- B25-27 B46-48 B49-51

- B37-39 B52-54 C 1-2

- C 3-4 - -

06 20 20 17 63

c)

DC14

DC1-3 DC4-6 DC7-9

- DC13 - DC10-12

01 04 03 06 14

d) R22 R16-18 R4-6 R1-3

- R19-21 R7-9 R10-12

- R23 R13-15 -

01 07 09 06 23

10 37 41 34 122

0

5

10

15

20

VALUES

A B C D

There are 37 canteens that have stated that the job of running an industrial

canteen has both positive and negative aspects and these are Powertron (U01), Vikrant

Auto (U02), Mahendra Engineering Chemicals (U06), Tata Honeywell (U07), Baker

Gauges (U20) and Venky’s India (U21) 6 canteens from SUUICs, Kinetic Engineering

(B1-3), KOEL (B4-6) Sintronics (B10-12), Sandvik Asia (B19-21), Indian Card

Clothing (B25-27), Ruston Greaves (B37-39) and Ganesh Coating (C3-4) 20 canteens

from MUUICs, Rialway Departmental catering (DC1-3) and 512, Army Base Camp

(R13) from DCs 4 canteens and 7 canteens from RICs are Kalyani Sharp, Koregaon

Bhima (R16-18) Saiba Coating, Sudumbare (R19-21) and Indo Africa Paper, Sarola

(R23).

Those canteens that have expressed a view that the job of running an industrial

canteen is both challenging and rewarding. There are 9 canteens from SUUICs,20 from

MUUICs, 3 from DCs and 9 from RICs which bring the total to 41 canteens. These 41

canteens are Thermax (U02) Sudarshan Chemicals (U05) Ammunition Factory (U08),

IAT Girinagar (U09) Datapro (U11) Kinetic Engineering (U13). L&T Infotech (U15),

Sable Waghire (U18) and EME Work station (U19), Bajaj Tempo (A1-5), Telco (B13-

15), Schenectady Beck(B31-33), Kirloskar Oil(B40-42), BSP (B46-48), Siporex (B52-

54), HAL (DC4-6), Kinetic Engineering Koregaon Bhima (R4-6), Kalyani Brakes,

Chakan (R7-9) and Bajaj Auto, Chakan (R13-15).

The view that in this job of running an industrial canteen being customer

friendly makes the negative aspects positive is expressed by 34 canteens, 6 DCs,-6RICs,

17 MUUICs, and 5 SUUICs. These 34 canteens are Finolex (U04) Bax Global (U10),

Krupp Industries (U12) Kirloskar Pneumatics (U14) and BPL Mobile (U16), Deepak

Fertilizers (B7-9), Cummins (B16-18), KEB Pumps (B34-36) Mather Platt (B43-45),

Shri Krupa Industries (B49-51), Mahendra British Telecom (C1-2), SC Railway

Canteen (DC7-9), Greaves (DC10-12), Kalyani Forge, Shirur (R1-3) and Indian

Seamless, Jejuri (R10-12).

Of the 112 canteens that have responded, 78 have accepted that the job has

mixed aspects – both positive and negative though 41 canteens have stressed the

rewardingly positive aspects and the negative is changed to positive is the View of

another set of 34 canteens. 37 canteens have accepted the fact that the job is both

positive and negative.

6 (A) X OUTSIDERS IN CATERING

Table & graph Q. 44: Outsiders allowed:122 IC (98-02)

No Response Not Allowed Not Specified

a) U01 –U02 –U03 U07 U19

U04-U05-U06 U17 U22

U08-U09-U10 - -

U11-U12-U13 - -

U14-U15-U16 - -

U18-U20-U21 - -

18 02 02 22

b) A1-5-B1-3-B4-6 B19-21 B37-39

B7-9-B10-12-B13-15 B22-24 B43-45

B16-18-B28-30-B31-33 B25-27 B49-51

B40-42-B46-48-C 1-2 B34-36 -

- B52-54 -

37 17 09 63

c) DC1-3 DC10-12 DC13

DC4-6 DC14 -

DC7-9 - -

09 04 01 14

d) R4-6 R1-3 R19-21

R7-9 R16-18 R23

R10-12 R22 -

R13-15 - -

12 07 04

76 30 16 122

0

20

40

No response Not allowed Not specifiedV

AL

UE

S

The responses to Q44 of the Questionnaire DO NOT INDIACATE whether the

outsiders are allowed to eat in the industrial canteens.

6 (A) XI WORKING DAYS

Table Q.45 about the working of the Canteens on all the 7 days has the same responses

as for Q.12 of this questionnaire. And these responses are already indicated in the initial

portion of the present section 6(A).

The first A section of Chapter Six records the responses for eleven questions to present

the situation related to the administrative setup of the 122 industrial canteens being

studied in the present research work.

6 (B) FINANCIAL MANAGEMENT OF ICs

I Turnover: Daily-Monthly

II Subsidy Percentage

III Purchasing Authority

IV Purchasing Patterns

V Facilities Provided

VI Inviting Tenders

VII Accounting Procedures

VIII Main Heads of Expenditure & Monthly Operating System (MHE & MOS)

IX Budgets

X Canteen Cost Sheet

6 (B) FINANCIAL MANAGEMENT OF ICs

The second group of responses to the ten questions in the 50 Question

Questionnaire designed to analyse and interpret the data compiled for this investigatory

research study of the 122 industrial canteens in and around the city of Pune during the

period of the study from 1998 to 2002 concerns the financial management. The major

aspects of financial management are covered through the responses to these ten

questions of the second group of this investigatory analytical research study of the

industrial canteens. The income side is first considered through the first two questions

that seek information about the turnover (Q.3) and the subsidy received. (Q.4) the next

two questions Q. 6 and Q. 7 concentrate on the purchases made in the canteen. Who

purchases and how and when does the purchasing take place are the points on which

the information is sought through the responses. The major head of expenditure is

purchasing provisions in addition to the salary and wages and electricity and fuel. The

frequency of purchasing perishable goods is a significant task for those involved in the

running of an industrial canteen. The next fifth question of this group (Q17) is

concerned with the facilities, mainly financial facilities given to the employees of the

canteen as this expenditure is a part of the overheads the canteen concerned has to incur

regularly. The sixth question of the second group (Q.18) seeks to find out about the

invitation for tenders and its duration. This is concerned with the mode of financial

management of the industrial canteens. The next four questions seek information about

the mode of maintaining the accounts of the industrial canteens (Q.28) and about the

preparing the Monthly Operating Statements, (Q.31) the Budget (Q.32) and the Canteen

Cost Sheet (Q.33)Thus, the major aspects covered are turnover, subsidy, purchasing by

whom, how and when, the facilities to canteen employees, the invitation for tenders, the

maintaining of accounts and preparing the MOS, the Budget and the CCS.

The daily, monthly and in some cases, the annual turnover of the canteens is

presented by the respondents of the 122 industrial canteens in and around the city of

Pune. The management share is made available to many of these industrial canteens

through the subsidy given to these canteens. The percentage of subsidy is supplied by

the respondents. The prices are subsidised. The turnover and the subsidy point out the

receipt side of the financial status of the industrial canteens. Purchasing provisions is

the major expenditure for these industrial canteens. The economic stability of the

industrial canteen depends much on who makes the purchases and what is the range of

prices offered to the purchasing and what are the discounts given. The frequency of

purchasing items is of vital significance in the smooth functioning of the industrial

canteen. The tenders for purchases and for running the canteen are invited to decide the

mode of the running of the industrial canteens. The Monthly Operating Statement is the

planner sheet of the monthly operations and activities with financial transactions

included. The canteen cost sheet determines the manufacturing cost for the pricing

purposes and the Budget is the financial statement of the day, the week, the month and

the year. The clear picture of the financial management of the industrial canteens in

Pune emerges from these responses.

7(B) I TURNOVER: DAILY-MONTHLY :The turnover in cash transactions every

day as well as every month in the Industrial Canteens in the urban and rural areas in

and around Pune City during the period under study 1998-2002 is the main focus of the

third question in the Questionnaire circulated to the industrial units in and around Pune

and responded by 122 industrial units. There are 99 of them that are situated in the

urban area and the remaining 23 are in the rural area. The 99 urban units have 85

Industrial Canteens with the break-up of 22 single Unit Urban Industrial Canteens and

63 Multiple Unit Urban Industrial Canteens. There are 14 Departmental Canteens in

Pune that have responded to the Questionnaire. There are 2 Single Unit Departmental

canteens and 2 Single Unit Rural Industrial Canteens and the total of Single Unit

Canteens is 26. The Multiple Unit Canteens are 96 in number. The responses to Q3

have been tabulated in five tables and graph each for daily as well as monthly turnover

of the Industrial Canteens under study.

Table & Graph Q 3(a):Dialy turnover:SUUIC (98-02)

A B C D E

No Cash

Turnover

upto

Rs.1000

Rs. 1001-10000 Rs. 10001 to

50000

above

50001

U7 (No cash

turnover)

U8 (Rs.

400)

U3 (05500) U1 (30000)

U14(Coupon

System)

U11 (350) U4 (05500) U2 (37000)

U20(Coupon

System)

U5 (01500) U15 (50000)

U22(Coupon

System)

U6

(Rs.03837=Ps.39)

U18 (17000)

U9 (02000) U21 (31500)

U10(04000)

U12(03300)

U13(07000)

U16(02600)

U17(10000)

U19(02500)

04 02 11 05 0 Total

22

18% 9% 56% 23% 23% 100%

0

2

4

6

8

10

12

NO.OF UNITS

no cash

turnover

Rs. Upto

1000

Rs.1001-

10000

Rs. 10001

to 50000

above

50001

The first pair of TQ3(a) and GQ3(a) gives a graphic presentation of the daily

turnover in Single Unit Urban Industrial Canteens. There are 4 units out of these 22

which do not make cash transactions and so there is no cash turnover in these units. Out

of the 4 units, 3 units make use of coupon system and the fourth unit of Finolex, does

not make any cash transactions in the Canteen. The 3 units in which the Coupon

System prevails are Kirloskar, Pneumatics, Hadapsar, Baker Gauges, Nagar Road, Pune

-14 and Ador Powertron, Chinchwad. Two units which register the daily turnover of

less than Rs.1000, are Ammunication Factory, Kirkee (Rs.400) and Datapro,

Erandawane (Rs.350). There are exactly 50% i.e. 11 units out these 22 SU Urban

Industrial Canteens that make a daily turnover in the range of Rs.1001 to Rs.10,000. Of

these 11 units majority of the units have daily turnover of less than Rs.5000 per unit.

Those are Sudarshan Chemical (Rs.1500), Mahendra Engineering and Chemicals

(Rs.3837=39) IAT, Girinagar (Rs.2000), Bax Global (Rs.4000), Krupp Industries,

Pimpri (Rs.3300)BPL Mobile Cellular (Rs.2600) and EME Workstation, Wanwadi

(Rs.2500). The range of Rs.10,001 to 50,000 of the daily turnover is recorded by five

units namely Ador Powertron (Rs.30,000), Thermax (Rs.30,000), L&T Infotech

(Rs.50,000), Sable Waghire (Rs.17000) and Venky’s India (Rs.31,500). The average

turnover of these 22 units is Rs. 1,000 per unit per day.

Table & Graph Q 3(b): Daily Turnover:MUUIC (98-02)

A B C D E Total

No cash

turnover

Upto

Rs.1000

Rs1001-

10000

Rs10001-

50000

Above

Rs50000

1

B19-21

(Company run

canteen)

B7-9(1000) B25-

27(6000)

A1-

A5(31500)

B52-

54(1000)

B31-

33(5300)

B1-

B3(30000)

B49-

51(10000)

B4-

B6(40000)

C1-2(10000) B10-

B12(13000)

B13-

B15(26000)

B16-

B18(40000)

B22-

B24(15000)

B28-

B30(35000)

B34-

B36(24000)

B37-

B39(41700)

B40-

B42(45000)

B43-

B45(17000)

B46-

B48(50000)

C3-

C4(12000)

03 06 11 43 0 63

4.8% 9.4% 17.4% 68.4% 0 100%

0

10

20

30

40

50

60

70

PERCENTAGE

3 6 11 43 0

The second pair of IQ3 (b) and GQ3 (b) is the presentation of the daily turnover

of the 63, Multiple Unit Urban Industrial Canteens in Pune. Of the 63 units, there are 3

units which have not recorded any cash turnover as the canteen is run by the industrial

company itself. Sandvik Asia Units of the Industrial Canteen are run by the company

and as such no cash turnover is made in these 3 units. Of the remaining 60 Industrial

Canteens, there are 10% of these, that is, six units of Deepak Fertilizers (Rs. 1000) and

Siporex (Rs.1000) that have exactly Rs.1000 as the daily turnover. About 20% of these

60 units, that is 11 units have daily turnover of Rs.1001 to 10,000, which are

Schenectady Beck (Rs.5,300), Indian Card Clothing (Rs. 6000) Shri. Krupa (Rs.10,000)

and Mahindra British Telecom (Rs.10,000). The remaining approximately 70% of these

60 units - 43 units - have daily turnover in the slab of Rs. 10,001 to Rs. 50,000. Of

these 43 units, there are 20 which have the daily turnover from Rs. 12000 to Rs.30,000.

These 20 units are Ganesh Coating (Rs.12000), Siemens (Rs.13000), Forbes Marshall

(Rs. 15000), Mather Platt (Rs.17,000) KEB Pumps (Rs.24000) Telco (Rs.26000)

Kinetic Engineering (Rs.30000). Those units in the range of Rs. 30001 to Rs. 40000 are

Bajaj Tempo (Rs.31500)SKF Bearing (Rs.35000) KOEL (Rs.40000)and Cummins

(Rs.40000) which are 14 in number. The remaining 9 units have the daily turnover of

more than Rs.40000 which are Ruston Greaves (Rs.41700), Kirloskar Oil (Rs.45,000)

and BSP (Rs.50000). The average daily turnover of these 63 Industrial Canteens is

Rs.21825.

Table & Graph Q 3 (c): Daily Turnover:DC (98-02)

A B C D E

No Cash

Turnover

upto Rs

1000

Rs. 1001-10000 Rs. 10001 to

50000

above 50001

DC7-9 (04000) DC4-6 (15000) DC1-3 (55000)

DC10-12 (10000)

DC13 (10000)

DC14(01500)

0 0 08 03 03 Total

14

0 0 56.8% 21.6% 21.6% 100%

0

1

2

3

4

5

6

7

8

no cash

turnover

Rs. Upto

1000

Rs.1001-

10000

Rs.10001-

50000

above

50001

Amount in RS

The third pair of TQ3(c) and GQ3(c) informs us about the daily turnover in the 14

Departmental Canteen Units in Pune. Of the 14 Departmental Canteens, 10 Canteens

have more than Rs.10000 daily turnover. The other 4 canteens have Rs.1,500 daily

turnover in RDE (Engg.) Dighi and Rs.4000 in SCRailway Canteen, Ghorpadi. The

other 4 units have Rs.10000 daily turnover in Greaves and 512 Army Base Camp. The

daily turnover of Rs.15000 in HAL, Pimpri and of Rs.55,000 in Railway Departmental

Catering is registered in the slabs of Rs. 10001 to 50,000 and above Rs.50,000. The

average daily turnover of Departmental Canteens is Rs.16500.

Table & Graph Q3(d):Daily Turnover: RIC:(98-02)

A B C D E

No Cash Rs upto Rs. 1001- Rs. 10001 to above

Turnover 1000 10000 50000 50001

R4-

6(Rs.303.65)

R7-9(6000) R1-3(20000)

R10-12(7500) R13-

15(13000)

R19-21(5100) R16-

18(17000)

R22(1150)

R23(5000)

0 03 11 09 0 Total 23

12.9% 48.3% 38.8% 100%

0

10

20

30

40

50

No cash

turnover

Rs.1001-

10000

above

50000

Amount In Rs.

The fourth pair of TQ3(d) and GQ3 (d) shows the daily turnover of Rural Industrial

Canteens. The lowest of the daily turnover by all the 122 Industrial Canteens is

recorded by Kalyani Forge, Shirur (Rs.303=65). The next 11 units have the range of Rs.

1001 to 10,000 daily turnover. Of these, Kasat Paper, Bebedhol, Somatne Phata

(Rs.1150) is below Rs.5000 but the rest have daily turnover of more than Rs.5000 as

disclosed in the figures of Rs.5000 (Saiba Coating, sudumbare) Rs.6000 (Kalyani

Brakes, Chakan) and Rs.7500 (Indian Seamless, Jejuri). The range of the last group of 9

units is between Rs.13000 to Rs.20000 as registered by Bajaj Auto, Chakan (Rs.13000),

Kalyani Sharp, Koregaon Bhima (Rs.17000) and Kalyani Forge, Shirur (Rs.20000).

The average daily turnover of these 23 Rural Industrial Canteens around Pune is Rs.

9260.

Table & Graph Q 3(e):Daily Turnover: 122 IC (98-02)

A B C D E

No Cash

Turnover

upto Rs.

1000

Rs. 1001-10000 Rs. 10001 to

50000

Above

50000

04

18%

02

09%

11

50%

05

23%

00 22

100%

03

04.8%

06

09.4%

11

17.4%

43

68.4%

00 63

100%

00

0

00

0

08

56.8%

03

21.6%

03

21.6%

14

100%

00

0

03

12.9%

11

48.3%

09

38.8%

00

0

23

100%

07 11 41 60 03 122

5.6% 8.8% 34% 48.40% 2.6% 100%

7, 6%

11, 9%

41, 34%

60, 49%

3, 2%

The fifth pair of TQ3 (e) and GQ3 (e) gives us information about the daily

turnover of all the 122 Industrial Canteens including 14 Departmental Canteens in Pune

and 85 Urban Industrial Canteens and 23 Rural Industrial Canteens, which are the

Industrial Canteens that have responded to the Questionnaire of this research study.

There are 60 units of Industrial Canteens in the slab of Rs.10001 to Rs.50000, which

are almost 50% of the total 122 Industrial Canteens. There are 7 units in which there is

no cash turnover. The range of Rs.1000 is recorded by 11 units, almost 10% of the total

units and about 30% of the units have the range of daily turnover of Rs.1001 to

Rs.10,000. There are only 3 units in the highest slab of over Rs.50000. The average

daily turnover of all the 122 Industrial Canteens is Rs.15911.

Table & Graph Q 4(f):Monthly Turnover: SUUIC (98-02)

A B C D E

No Cash Turnover Rs upto 30000 Rs. 30001-

300000

Rs. 300001 to

1500000

Above

1500000

U07(No Cash

Turnover)

U8(12000) U3(050,000) V1(10,00,000)

U14(Coupon

System)

U11(25/30000) U4(1,60000) V2(10,00,000)

U20(Coupon

System)

U5045,000) V15(15,00,000)

U22(Coupon

System)

U6(91131=75) V18(50,000)

U9(044,000) V21(25,000)

U10(1,20,000)

U12(3,00,000)

U13(2,25,000)

U16(0,78,000)

U17(3,00,000)

U19(0,75,000)

04 02 11 05 0 Total

22

18% 9% 50% 23% 100%

18%

9%

50%

23%

0%

The sixth pair of TQ3 (f) and GQ3 (f) presents the graphic information about

the monthly turnover of the 22 Single Unit Urban Industrial Canteens. There are 4

Industrial Canteens which do not record any turnover because one unit has company-

run canteen and there are 3 canteen Units which follow the Coupon Systems, about

50% of the total 22 unit, that is 11 units have the range of monthly turnover of

Rs.30001 to Rs.3,00,000. Of these 11 units, there are 6 units U9 (44,000), U5 (45000)

U3 (50,000), U19 (75000) U16 (78,000) and U6 (91131=75). The remaining 5 units

record the figures of Rs.1,20,000 (U19 Rs.1,60,000 (U4), Rs.2,25,000 (U13) and

Rs.3,00,000 each (U12 and U17). There are 5 units which have the monthly turnover of

Rs.5,00,000 (U18) and Rs.6,25,000 (R21), Rs.10,00,000 (U1 and U2) and

U15(15,00,000).

Table & Graph Q 3(g):Monthly Turnover: MUUIC (98-02)

A B C D E

No Cash

Turnover

Rs upto 30000 Rs. 30001-

300000

Rs. 300001 to

1500000

Above

1500000

B1-21

(Company run

B7-9 (30000) B25-27 (180000) A1-A5 (0945000)

canteen)

No Cash

Turnover

B52-54 (30000) B31-33 (160000) B1-3 (0900000)

B49-51 (300000) B4-6(1200000)

C1-C2 (300000) B10-12 (0400000)

B13-15 (0780000)

B16-18 (1200000)

B22-24 (0500000)

B28-30 (1050000)

B34-36 (0720000)

B37-39 (1250000)

B40-42 (1350000)

B43-45 (0500000)

B46-48 (1500000)

C3-C4 (0360000)

03 06 11 43 00 Total 63

4.8% 9.4% 17.4% 68.4% 100%

5%10%

17%

68%

0%

The seventh pair of TQ3 (g) and GQ3 (g) presents the information in the graphic format

about the 63 Multiple Unit Urban Industrial Canteens. There are 3 units that do not

record any monthly cash turnover as the canteens are run by the company itself. Of the

remaining 60 units, the division is 6 units of Rs.30,000 each of monthly turnover and

11 units of the monthly turnover of Rs.1,60,000 (3 units) Rs.1,80,000(3 unit),

Rs.3,00,000 (3 units) and Rs.3,00,000 (2 units). There are 43 units which record the

range of monthly turnover from Rs.3,00,000 to Rs,15,00,000. Of which those below the

one Million Mark are Rs.3,60,000 (C3-4) Rs.4,00,000 (B10-12) Rs.5,00,000 (B22-24

and B43-43) Rs.7,20,000 (B34-36) Rs.7,50,000 (B13-15) Rs.9,00,000 (B1-3) and

Rs.9,45,000 (A1-A5), that is, 25 units. Those units which are above the One Million

Mark are Rs.10,50,000 (B28-30) Rs.12,00,000 (B4-6 and B16-18) Rs.12,50,000 (B37-

39), Rs.13,50,000 (B40-42) and Rs.15,00,000 (B46-48) which are 18 in number.

Table & Graph Q 3(h): Monthly Turnover:DC (98-02)

A B C D E

No Cash

Turnover

Rs upto

30000

Rs. 30001-300000 Rs. 300001 to

1500000

Above 1500000

DC7-9(120000) DC4-6(450000) DC1-3 (1650000)

DC10-12(300000)

DC13(300000)

DC14(045000)

0 0 08 03 03 Total 14

56.8% 21.6% 21.6% 100%

02468

10

No cash turnover rs upto 30000 Rs.30001-300000 Rs.300001-

1500000

above 1500000

The eighth pair of TQ3 (h) and GQ3 (h) discloses the information about the monthly

turnover of the 14 Departmental Canteens in Pune. Of the total 14 Departmental

Canteens, there are 8 units which fall in the slab of monthly turnover of Rs.30001 to

Rs.3,00,000. The range displayed is Rs.45,000 (DC14), Rs.1,20,000 (DC7-9), and

Rs.3,00,000 (DC10-12 and DC13). There are three units namely DC4-DC6 with the

monthly turnover of Rs.45,000 each and DC1-DC3 of Rs.16,50,000, which is the

highest turnover amongst all the 122 Industrial Canteens under study.

Table & Graph Q 3(i):Monthly Turnover: RIC (98-02)

A B C D E

No Cash

Turnover

Rs upto 30000 Rs. 30001-300000 Rs. 300001 to

1500000

Above

1500000

R4-6 (9108=75) R7-9(170000) R1-3(600000)

R10-12 (225000) R13-15(450000)

R19-21(160000) R16-18(500000)

R22(034500)

R23(150000)

0 03 11 09 0 Total 23

12.9% 48.3% 38.8% 100%

02468

1012

No cash

turnover

Rs upto 30000 Rs.30001-

300000

Rs.300001-

1500000

Above

1500000

The ninth pair of graphic representation through TQ3 (i) and GQ3 (i) shows the

facts about the monthly turnover in the 23 units of Rural Industrial Canteens. The

lowest turnover here is of Rs.9108 and Paise 75 (R4-6). The remaining 20 Industrial

Canteens have the break-up of 11 units in the slabs of Rs.3,00,001 to Rs.15,00,000. The

first 11 units record the figures of Rs.34,500 to Rs.2,25,000. The lowest monthly

turnover in this group is Rs.34,500 (R22) and the increasing monthly turnover and the

rising scale is obtained by the poor personnel, that is, Rs.1,50,000 (R23) Rs.1,60,000

(R19-21), Rs.1,70,000 (R7-9) and Rs.2,25,000 (R10-12). The next slab is of

Rs.4,00,000 (R13-15) Rs.5,00,000 (R16-18) and Rs.6,00,000 (R1-3).

Table & Graph Q 3(j):Monthly Turnover: 122 IC(98-02)

A B C D E

No Cash

Turnover

Rs upto

30,000

Rs. 30,001-

3,00,000

Rs. 3,00,001

to 15,00,000

Above

15,00,000

04

18%

02

09%

11

55%

05

18%

00 22

100%

03 06 11 43 00 63

4.8% 9.4% 17.4% 68.4% 100%

00

0

00

0

08

56.8%

03

21.6%

03

21.6%

14

100%

00

0

03

12.9%

11

48.3%

09

38.8%

0

0

23

100%

07 11 41 60 03 122

5.6% 8.8% 34.6% 48.40% 2.4% 100%

711

4160

3

The last pair of graphic presentation through TQ3 (j) and GQ3 (j) shows the overall

position in the monthly turnover. There are no transactions in the case of 7 units and

there are 3 units that record the highest turnover of Rs.16,50,000. The 90% units are in

the slab of Rs.30,000 to Rs.15,00,000.

6 (B) II SUBSIDY PERCENTAGES

The Question Number Four of the Questionnaire that was answered by 122 Industrial

Canteens in and around Pune (22 SU Urban, 63 MU Urban, 14 Departmental and 23

Rural Industrial Canteens) seeks responses to elicit information about the percentage of

subsidy given to the Industrial Canteens under study. The graphic presentation of the

information about the percentage of subsidy is made in the tables and graphs

numbering TQ4 (a) to (e) and GQ4 (a) to (e).

Table & Graph Q 4(a):percentage:SUUIC(98-02).

A B C D E

No Subsidy 01-20% 21-50% 51-90% Above

91%

U4 U1(15%) U11(35%) U2(50%)

U5 U3(20%) U13(50%) U6(70%)

U7 U15(15%) U14(90%)

U8(Govt Canteen) U16(10%) U17(70%) U12(98%)

U9(IAT Canteen) U18(10%) U21(80%)

U10 U19(05%)

U22 U20(10%)

07 07 02 05 01 Total 22

32% 32% 09% 22.5% 4.5% 100%

0

5

10

15

20

25

30

35

%tage 32 32 2 5 1

No subsidy 1-20% 21-50% 51-90% above 91%

The pair of TQ4 (a) and GQ4 (a) gives information about the percentage of subsidy for

the group of 22 Industrial Canteens. Of these 22 Single Unit Urban Industrial Canteens,

there are 7 Industrial Canteens which do not receive any Subsidy. Of the remaining

subsidy getting Industrial Canteens, about 50% units, get subsidy in the range of 01-

20% subsidy, Powertron (15%) Vikrant Auto (20%) L&T Infotech (15%) BPL Mobile

Cellular (10%) Sable Waghire (10%), EME Workstation (05%) and Baker Gauges

(10%). There are two Industrial Canteens at Datapro (35%) and Kinetic Engineering

(50%) that receive subsidy in the range of 21-50%. The range of 51-90% represented

by 5 Industrial Canteens in Thermax (90%) Mahendra Engineering and Chemicals

(70%), Kirloskar Pneumatics (90%) Kalyani Steels (70%) and Venky’s India (80%).

The Industrial Canteen of Krupp Industries, Pimpri receives the subsidy of 98%, the

only Canteen receiving subsidy above 91%. The lowest subsidy received is 5% by one

unit. Three units receive 10% subsidy, 2 units 15% and 1 unit each receives 20%, 35%

and 50% subsidy. Nine units get subsidy from 05% to 50% and the remaining six units

receive subsidy above 51%. There are two units getting 70% subsidy, one unit with

80% and two units get 90% subsidy while the highest 98% subsidy is given to one unit.

The average of subsidy received by all the 22 units will come to 30.3%

Table & Graph Q4(b):percentage:MUUIC (98-02)

A B C D E

No Subsidy 01-20% 21-50% 51-90% Above

91%

B49-51 A1-A5 B16-18(50%) B10-

B12(60%)

B4-

B6(98%)

C3-C4 B1-B3(15%) B46-48(45%) B13-15(90%)

B7-B9(15%) B22-24(85%)

B25-27(15%) B28-30(90%) U12(98%)

B31-33(85%)

B40-42(90%)

B43-45(70%)

B52-54(60%)

C1-C2(70%)

05 14 06 26 12 Total 63

7.8% 22.2% 9.4% 41.4% 19.2% 100%

0

10

20

30

40

50

%TAGE 7.8 22.2 9.4 41.4 19.2

No subsidy 1-20% 21-50% 51-90% Above 91%

In the TQ4 (b)and GQ4 (b) the position of subsidy received by 63 MU Urban

Industrial Canteens is noticed. Of these 63 units, there are 5 units of Shri.Krupa

Industries and Ganesh Coating which do not get any subsidy. Of the remaining 58

subsidy getting units, there are 14 Industrial Canteens that get subsidy upto 20%. The

Industrial Canteens in Bajaj Tempo (10%), Kinetic Engineering (15%), Deepak

Fertilizers (15%) and Indian Card Clothing (15%) make the group of those 14 units that

receive subsidy in the range of 01 to 20%, specially 10% for 5 units each and 15% for 9

units each. The next range of 21-50% subsidy which is received by six units of

Cummins (50%), and BSP (45%). The largest group is of 26 units of Industrial

Canteens receiving subsidy in the range of 51-90% represented by Sintronics (60%),

Telco (90%), Forbes Marshall (85%) SKF Bearing (90%), Schenectady Beck (85%),

Kirloskar Oil (90%) Mather Platt (70%) Siporex (60%) and Mahindra British Telecom

(70%). The highest slab of above 91% subsidy is presented by KOEL (98%) Sandvik

Asia (95%), KEB Pumps (95%) and Rustom Greaves (95%) which make a group of 12

Industrial Canteens The subsidy receiving units show that lowest subsidy in this group

MU Urban Industrial Canteens is 10% (5 units) and in the ascending order are 15%

(9units), 45% (3 units), 50% (3 units) 60% (6 units), 70% (5 units), 85% (6 units), 90%

(9 units) 95% (9 units) and 98% (3 units). The highest subsidy received is 98%. There

are 20 units of Industrial canteens that get Subsidy from 10% to 50% 38 units from

60% to 98%. The average subsidy received by all the 63 units will come to 83%.

Table & Graph Q 4(c):percentage:DC (98 - 02)

A B C D E

No Subsidy 01-20% 21-50% 51-90% Above

91%

DC1-DC3 DC4-

DC6(90%)

DC10-

12(95%)

DC7-

DC9(Govt.

Canteen)

DC13

DC14 Total

08 00 00 03 03 14

56.8% - - 21.6% 21.6% 100%

0

10

20

30

40

50

60

%TAGE 56.8 0 0 21.6 21.6

No subsidy 1-20% 21-50% 51-90% Above 91%

The next pair of TQ4 (c) and GQ4 (c) shows the percentage of subsidy received by the

Departmental Canteens in Pune. There are 8 Departmental Canteens which do not

receive any Subsidy. Of the remaining 6 units of Departmental Canteens, 3 units of

HAL Pimpri get 90% subsidy and 3 units of Greaves receive 95% subsidy. The average

subsidy received by all Departmental Canteens comes to 42%

Table & Graph Q 4(d):percentage:RIC (98 - 02)

A B C D E Total

No Subsidy 01-20% 21-50% 51-90% Above

91%

R13-R15 R1-R3

(10%)

R4-R6(40%) R7-R9(75%) 0

R23 R22(50%) R10-R12

(60%)

R16-R18

(75%)

R19-R21

(50%)

04 03 04 12 0 23

17.7% 12.9% 17.7% 51.7% - 100%

0

10

20

30

40

50

60

%TAGE 17.7 12.9 17.7 51.7 0

No subsidy 1-20% 21-50% 51-90% Above 91%

The next pair of TG4 (d) and GQ4 (d) has demonstrated the exact situation of the

subsidy received by the 23 Rural Industrial Canteens around Pune. There are 4

Industrial Canteens in this group of 23 Rural ICs that do not receive any subsidy. Of the

remaining 19 Canteens, the largest group of 12 Canteens is that which receives subsidy

in the range of 51-90% of which Indian Seamless, Jejuri gets 60% subsidy, Kalyani

Brakes, Chakan 75%, Kalyani Sharp, Koregaon Bhima 75% and Saiba, Sudumbare

80%. The 3 units of Kalyani Forge get 10% subsidy, Kinetic 40% and Kasat 50%,

There are 4 No Subsidy units and of the remaining 19 units, three units get 10%, three

40% and one 50%, making Seven units upto 50% and the remaining 12 units with the

breakup of 60% (3units) 75% (6 units) and 80% (3 units). The average of subsidy this

group of 23 units will be 40% subsidy.

Table & Graph Q 4(e):Percentage:122 IC (98 - 02)

A B C D E Total

No Subsidy 01-20% 21-50% 51-90% Above

91%

07

32%

07

32%

02

09%

05

20.5%

01

4.5%

22

100%

05

7.8%

14

22.2%

06

9.4%

26

41.4%

12

19.2%

63

100%

08

56.8%

-

-

-

-

03

21.6%

03

21.6%

14

100%

04

17.7%

03

12.9%

04

17.7%

12

51.7%

- 23

100%

24 24 12 46 16 23

19.2% 19.2% 10.2% 40% 12.4% 100%

0

10

20

30

40

%TAGE 19.2 19.2 10.2 40 12.4

No subsidy 1-20% 21-50% 51-90% Above 91%

The pair of TQ4 (e) and GQ4 (e) provides the information about of the 122

Industrial Canteens of which about 20% that is 24 Industrial Canteens do not get any

subsidy and about 40% or 46 units receive subsidy in the range of 51 to 90% and 16

units or about 12% of these receive subsidy in the highest slab of above 91%. There are

24 canteens (20%) that get subsidy below 20% and another group of about 10% or 12

canteens that get subsidy from 21 to 50%. The average subsidy for all the 122 Industrial

Canteens will come to 52.8% and the average of 98 subsidies getting Industrial

Canteens will be 65.7% subsidy.

6 (B) III PURCHASING AUTHORITY

The sixth question of the Questionnaire that has been answered by 122

Industrial Canteens in Pune Urban and Rural Areas seeks information about the mode

of purchasing the Materials for these canteens.

Table & Graph Q6(a):Purchasing authority :SUUIC (98-02)

A B C D E F Total

Canteen

Contractor

Canteen

Manager

Canteen

Committee

Purchase

Department

Purchase

Committee

Cell of

Suppliers

U01 U04 U09 U11 U02 U12

U03 U08 U21

U05 U10

U06 U13

U07 U14

U20 U15

U22 U16

U17

U18

U19

07 10 01 02 01 01 22

32.1% 45.5% 4.5% 09% 4.5% 4.5% 100%

A, 7

B, 10

C, 1

D, 2

E, 1 F, 1

It is noticed from the data of responses in table TQ6(a) & GQ6(a) that the two

persons who are mainly responsible for the purchases are the Canteen Contractor & the

Canteen Manager. In the case of the 22 Industrial Canteens in the Single Unit Urban

Industrial Canteen category, the Canteen Contractor makes purchases in roughly one

third of these canteens that is in 7 canteens namely Powertron(U01), Vikrant

Auto(U03), Sudarshan Chemical(U05), Mahendra Engineering Chemicals (U06), Tata

Honeywell (U07), Baker Gauges (U20) and Ador Powertron(U22). In 10 canteens in

this category of 22 SU Urban Industrial Canteens, the Canteen Manager looks after the

purchasing of materials for the canteens, which are Finolex(U04), Ammunition

Factory(U08), Bax Global(U10), Kinetic Engineering (U13), Kirloskar

Pneumatics(U14), L&T Infotech(U15), BPL Mobile Cellular(U16), Kalyani

Steels(U17), Sable Waghire (U18) and EME Work station(U19). In IAT, Girinagar

(U09), the canteen committee looks after the purchasing of Materials. There are 2

canteens in Datapro(U11) and Venky’s India(U21) in which the Purchase Department

makes the purchases. There is Purchase Committee, specially constituted for the

purchasing of materials in the canteen at Thermax (U02). The Krupp Industries(U12)

canteen makes the purchases through a Cell of Suppliers for which the tenders are

invited and from those who claimed these tenders, a group of 4 suppliers is formed as a

Cell of Suppliers.

Table & Graph Q 6(b):Purchasing authority: MUUIC (98-02)

A B C D E F Total

Canteen

Contractor

Canteen

Manager

Canteen

Committee

Purchase

Materials

Department

Purchase

Committee

Cell of

Suppliers

B1-B3 B16-B18 A1-A5 B34-B36 B19-B21 B13-B15

B4-B6 B43-B45 B31-B33 B22-B24

B7-B9 B49-B51 B28-B30

B10-B12 C3-C4 B37-B39

B25-B27 B46-B48

B40-B42

B52-B54

C1-C2

23 11 08 03 15 03 63

38.4% 16.6% 13.6% 4.8% 21.8% 4.8% 100%

A, 23

B, 11C, 8

D, 3

E, 15

F, 3

In TQ6(b) and GQ6(b), out of the 63 Multiple Unit Urban Industrial Canteens in Pune,

34 canteens make purchasing of Materials through Canteen Contractor or Canteen

Manager. Of the 34 canteens, two thirds of canteens, 23 in all utilize the services of the

Canteen Contractor for purchasing of Materials and these are Kinetic Engineering (B1-

3), KOEL(B4-6), Deepak Fertilizers(B7-9), Sintronics (B10-12) Indian Card

Clothing(B25-27), Kirloskar Oil(B40-42), Siporex(B52-54) and Mahindra British

Telecom(C1-2). The canteens in Cummins(B16-18), Mather Platt(B43-45), Shri Kripa

Industries(B49-51) and Ganesh Coating(C3-4) utilize the services for purchasing of

materials of the Canteen Manager. The canteen committee makes purchasing of

Materials in the canteens of Bajaj Tempo (A1-5) and Schenectady Beck(B31-33). The

Purchase Department makes purchasing of materials in KEB Pumps(B34-36). There

are 15 canteens in this category of 63 Multiple Unit Urban Industrial Canteens in

Sandvik Asia(B19-21), Forbes Marshall(B22-24), SKF Bearing (B28-30), Ruston

Greaves (B37-39)and BSP(B46-48), in which the purchasing of materials is made by

Purchase Committee. A Cell of Suppliers makes purchases of materials in Telco (B13-

15).

Table & Graph Q 6(c):Purchasing authority: DC (98-02)

A B C D E F Total

Canteen

Contractor

Canteen

Manager

Canteen

Committee

Purchase

Department

Purchase

Committee

Cell of

Suppliers

- DC14 DC13 DC4-DC6 DC1-DC3 -

DC7-DC9

DC10-

DC12

00 01 01 03 09 - 14

- 7.5 7.5 22% 63% - 100%

A, 0 B, 7.5C, 7.5

D, 22

E, 63

F, 0

In TQ6(c) and GQ6(c), it is noticed that in 9 canteens (63%) out of the 14 Departmental

Canteens in Pune, the Purchase Committee makes purchases of materials as in Railway

Departmental Catering(DC1-3), SC Railway Canteen(DC7-9) and Greaves (DC10-12)

and the Purchase Department is responsible for this in HAL(DC4-6). The canteen

committee makes purchase in 512, Army Base Camp Canteen (DC13) and the Canteen

Manager purchases materials in RDE(Engg) (DC14).

Table & Graph Q 6(d):Purchasing authority: RIC (98-02)

A B C D E F Total

Canteen

Contractor

Canteen

Manager

Canteen

Committee

Purchase

Department

Purchase

Committee

Cell of

Suppliers

- R1-3 R7-9 - - R13-15

R4-6 R10-12

R16-18 R19-21

R22

R23

0 11 09 0 0 03 23

48.5% 38.6% - - 12.9% 100%

A, 0

B, 11

C, 9

D, 0E, 0F, 3

In TQ6(d) and GQ6(d), it is observed that the Canteen Manager is the purchaser in the

11 canteens of Kalyani Forge, Shirur(R1-3), Kinetic Engineering, Koregaon Bhima(R4-

6), Kalyani Sharp, Koregaon Bhima (R16-18), Kasat Paper Bebedhol(R22) and Indo

Africa Paper (Sarola) (R23). There are 9 canteens of Kalyani Brakes, Chakan (R7-9),

Indian Seamless, Jejuri (R10-12) and Saiba Coating, Sudumbare (R19-21) in which

canteen committees purchase materials, A Cell of Suppliers makes purchasing of

materials in Bajaj Auto, Chakan (R13-15).

Table & Graph Q 6(e): Purchasing authority:122 IC(98-02)

A B C D E F Total

Canteen

Contractor

Canteen

Manager

Canteen

Committee

Purchase

Department

Purchase

Committee

Cell of

Suppliers

a) 07

32%

10

45.5%

01

4.5%

02

09%

01

4.5%

01

4.5%

22

100%

b) 23

38.4%

11

16.6%

08

13.6%

03

4.8%

15

21.8%

03

4.8%

63

100%

c) -

-

01

07.5%

01

7.5%

03

22%

09

63%

-

-

14

100%

d) -

-

11

48.5%

09

38.6%

- - 03

12.9%

23

30 33 19 08 25 07 122

24.2% 30.8% 14.2% 6.2% 18.8% 5.8% 100%

A, 30

B, 33C, 19

D, 8

E, 25

F, 7

Table Q6(e) and Graph Q6(e) make it clear that in 30 canteens the Canteen Contractor

and in 33 the Canteen Manager purchases the materials for canteens which is almost

55% of the total canteens. The Purchase Committee in 25 and the Canteen Committee

in 19 canteens are responsible bodies to make the purchases of materials. The

remaining 15 canteens have the Purchase Department in 8 canteens and a Cell of

Suppliers in 7 canteens, which look after the purchasing of materials. The committees

(Canteen and Purchase) make purchases in about one third of the total canteens that, is,

in 44 canteens. The purchases are made by the individuals in 70% of the 122 canteens

i.e. 70 canteens and 40% or 52 canteens have the bodies that make the purchases.

Table & Graph Q 6(f) :Discounts:122 IC (98-02)

A B C D E Total

No Response No

Discount

Discount

Available

Discount on Bulk

Purchase

Discount at Whole

Sale Rates

a) 06

27.1%

01

4.5%

09

41%

03

13.7%

03

13.7%

b) 09

14.2%

00 46

73.4%

00 08

12.4%

c) 00

-

05

35.5%

09

64.5%

00

-

00

-

d) 00

-

07

31.2%

00

-

00

-

16

68.8%

15 13 64 03 27 122

12% 10.4% 53.6% 2.4% 21.6% 100%

The

pair of TQ6(f) and GQ6(f) gives information about the discounts on purchases of

materials. There are 15 canteens out of 122 Industrial Canteens that have not given any

response to the Question and 13 canteens (10.4%) report that they do not get any

discount. The availability of discounts is recorded in 64 canteens. There are 9 canteens

out of 22 SU Urban ICs that get discounts on purchasing of their materials, which are

Powertron(U01), Mahendra Engineering Chemicals (U06), Tata Honeywell(U07),

Krupp Industries (U12), L&T Infotech (U15), Kalyani Steels(U17), Sable Waghire

(U18) and EME Workstation(U19)and discount on bulk purchases in Thermax(U02),

Bax Global (U10) and Datapro(U11) and discount at wholesale prices in Ammunition

Factory(U08), Kinetic Engineering (U13) and Kirloskar Pneumatic (U14), Bajaj Tempo

(A1-5), Kinetic Engineering (B13), Deepak Fertilizers(B7-9), Sintronics(B10-12),

Forbes Marshall(B22-24), Indian Card Clothing (B25-27), KEB Pumps (B34-36),

Kirloskar Oil (B40-42) Shri Krupa Industries (B49-51), Siporex(B52-54) and Ganesh

Coating (C3-4) and Telco (B13-15) Sandvik Asia(B19-21) Schenectady Beck(B31-33)

and Mahindra British Telecom(C1-2) get discounts. In the category of Departmental

Canteens, discounts are available to HAL(DC4-6) SC Railway Canteen (DC7-9) and

Greaves (DC10-12). Discounts at wholesale rates are given to 16 Rural ICs such as

Kinetic Koregaon Bhima(R4-6), India Seamless Jejuri (10-12), Bajaj Auto, Chakan

(13-15) Kalyani Sharp, Koregaon Bhima (R16-18) Saiba Coating, Sudumbare(R19-21)

and Kasat Paper, Bebedhol (R22)

A, 15

B, 13

C, 64

D, 3

E, 27

6 (B) IV PURCHASING PATTERNS

The seventh Question in the Questionnaire brings out the information about the Pattern

of Buying Provisions for the 122 ICs under study.

Table and Graph

Q

7(a):Purchasing

patterns: SUUIC

(98-02)

Daily Weekly Fortnightly Monthly

U01(P) (U01)NP (U18)NP (U02)NP

U02(P) U09(P) (U03)NP

U03(P) (U10)NP (U04)NP

U04(P) (U12)NP (U05)NP

U05(P) (U14)NP U06

U07(P) U15(P) (U07)NP

U08(V) U19(P) (U09)NP

U10(V) U22(P) (U11)NP

U11(P) (U12)NP

U12(V) (U13)NP

U13(V) (U16)NP

U14(V) (U17)NP

U16(P) (U19)NP

U17(P) (U20)NP

U18(V) (U21)NP

U20(V) (U22)NP

0

2

4

6

8

10

12

14

16

Perishable NonPerishable Vegetables

U21(P)

10(P) + 7 (V) 4(P) +[ 4(NP)] [1(NP)] 01+[15(NP)]

77.5% 18% 4.5%

P-Perishable / NP-Non-perishable / V-Vegetables

The group of TQ7(a) and GQ7(a) informs that the provisions which are perishable are

bought every day in 17 out of 22 SU Urban ICs. The 77.5% of SU Urban ICs are

Powertron (U01) Thermax (U02), Vikrant Auto (U03), Finolex(U04) Sudarshan

Chemical (U5) Tata Honeywell (U07), Ammunition Factory(U08), Bax Global (U10),

Datapro(U11), Krupp Industries (U12), Kinetic Engineering, Chinchwad (U13),

Kirloskar Pneumatics (U14) BPL Mobile Cellular (U16) Kalyani Steels (U17) Sable

Waghire (U18) Baker Gauges(U20) and Venky’s India(U21). In the 4 Single Unit

Urban Industrial Canteens in IAT, Girinagar(U09), L&T Infotech(U15) EME

Workstation(U19) and Ador Powertron(U22) the pattern followed for buying

provisions is weekly in case of the perishable items. The monthly pattern of buying

provisions is followed in Mahindra Engineering Chemicals (U06) as it is beneficial to

do so and as it saves time.

Table & Graph Q7(b):Purchasing Patterns:MUUIC (98-02)


A1-A5(P) B4-6 (A1-A5)V (A1-A5)NP

B7-9(P) B10-12 (B46-48)NP B1-B3

B16-18(P) B13-15 B49-51 (B7-9)NP

B22-24(P) B19-21 (B16-18)NP

B25-27(P) (B22-24)NP (B25-27)NP

B28-30(P) (B40-42)NP (B28-30)NP

B31-33(P) B52-54 (B31-33)NP

B34-36(P) C3-C4 (B34-36)NP

B37-39(P) (B37-39)NP

B40-42(P) (B43-45)NP

B43-45(P) (B46-48)NP

B46-48(P) (C1-C2)NP

C1-C2(P) Total

40 17+[6(NP)] 3+[8(NP)] 3+[34(NP)] 63

63.4% 27% 4.8% 4.8% 100%

0

10

20

30

40

Non perishable others

TQ7(b) and GQ7(b) give information about the pattern of purchasing provisions in

respect of the 63 Multiple Unit Urban Industrial Canteens. In 40 of these 63 canteens,

there is daily buying of perishable items in provisions, which are Bajaj Tempo (A1-5)

Deepak Fertilizers (B7-9), Cummins (B16-18), Forbes Marshall(B22-24), Indian Card

Clothing (B25-27), SKF Bearing (B28-30) Schenectady Beck (B31-33), KEB Pumps

(B34-36), Ruston Greaves (B37-39), Kirloskar Oil (B40-42) Mather Platt(B43-45) BSP

(B46-48) and Mahindra British Telecom (C1-2). In the 17 Urban ICs the weekly buying

of perishable provisions is the pattern followed as in KOEL (B4-6), Sintronics (B10-

12), Telco (B13-15), Sandvik Asia (B19-21) Siporex (B52-54) and Ganesh Coating

(C3-4). The provisions are bought fortnightly in Shri Krupa Industries (B49-51) and in

Kinetic Engineering (B1-3) the pattern of buying provisions is monthly.

Table & Graph Q 7(c):Purchasing Patterns: DC (98-02)


DC1-3(P) DC7-9 - (DC1-3)NP

DC4-6 (DC4-6)NP

DC10-12 (DC7-9)NP

DC13 (DC10-12)NP

(DC13)NP

DC14

10 03 - 01+[13(NP)] 14

71.6% 21.3% - 7.1% 100%

0

2

4

6

8

10

12

14


In 10 out of 14 Departmental Canteens in Pune the perishable items of provisions are

purchased daily is what is presented by TQ7(c) and GQ7(c). These canteens are

Railway Departmental Catering (DC1-3), HAL(DC4-6) Grenres (DC10-12) and 512,

Army Base Camp (DC13). The weekly pattern of buying provisions is followed in SC

Railway Canteen(DC7-9) and the monthly buying of provisions is followed in RDE

(Engg) (DC14).

Table & Graph Q 7(d): Purchasing Patterns: RIC (98-02)


R1-3(P) R7-9(P) (R10-12)NP (R1-3)NP

R4-6(P) R13-15(P) (R4-6)NP

R10-12(P) R22 (R7-9)NP

R16-18(P) (R13-15)NP

R19-21(P) (R16-18)NP

(R19-21)NP

15 07 (03)NP 01+(18(NP)) 23

65.5% 30.2% - 4.3% 100%

0

5

10

15

20


The group of TQ7(d) and GQ7(d) disclosed the pattern of buying provisions in the 23

Rural Industrial Canteens. There are 15 Rural canteens namely, Kalyani Forge(R1-3),

Kinetic Engineering(R4-6)Indian Seamless (R10-12), Kalyani Sharp (R16-18), Saiba

Coating(R19-21), in which the pattern is to buy the perishable provisions everyday. The

weekly purchases are made in Rural canteens of Kalyani Brakes(B7-9), BajajAuto

(B13-15)and Kasat Paper (R22). The monthly purchases are made in Indo-Africa Paper

(R23).

Table & Graph Q 7(e): Purchasing patterns: 122 IC (98-02)


a) 17

77.5%

04

18%

-

-

01

4.5%

22

100%

b) 40

63.4%

17

27%

03

4.8%

03

4.8%

63

100%

c) 10

71.6%

03

21.3%

-

01

7.1%

d) 15

65.5%

07

30.2%

-

-

01

4.3%

82 31 03 06 122

67% 25.8% 2.4% 4.8% 100%

0

20

40

60

80

100

DAILY WEEKLY FORTNIGHTLY MONTHLY

The information about the buying pattern is provided by TQ7(e) and GQ7(e). The daily

purchases are made in 82 Industrial Canteens out of 122 units (67%). The weekly

purchasing is the pattern in 31 units (25.8%). In three units the provisions are purchased

fortnightly and there is the monthly pattern of buying provisions in 6 Industrial

Canteens out of the 122, Units. The Question included the options of buying 6 monthly

and yearly but no response is recorded for these options.

Table & Graph Q 7(f): Reasons-purchasing patterns :122 IC (98-02)

A b C D E

To Avoid

Wastage

To Keep

Accounts

Easily

To Serve

Fresh Items

To Monitor

Easily

To Save

Time

a) U05 - U08

U18

U15 U06

b) B-10-12 B4-6

B7-9

B16-18

B52-54

B19-21

B37-39

c) DC10-12 DC14

d) R7-9

07 16 08 01 01 Total 33

21% 49% 24% 03% 03% 100%

0

5

10

15

20

No of units

A B C D E

The sub-question of the Question Seven seeks the information about the reasons behind

the pattern of buying provisions followed in the Industrial canteens under study. Of the

total 122 units, only 33 units in their answers to the sub question in Q7 have stated their

responses and have pointed out the reasons of their specific pattern of buying

provisions. These 33 responses present 5 reasons for the different patterns followed.

The ease in keeping accounts is the reason stated by 16 units namely KOEL(B4-6),

Deepak Fertilizers(B7-9), Cummins (B16-18), Siporex (B52-54) and RDE (Engg)

(DC14) and Kalyani Brakes, Chakan(R7-9). To serve fresh items is the reason given by

8 units namely Ammunition Factory(U08), Sable Waghire(U18) Sandvik Asia(B19-21)

and Ruston Greaves(B37-39). To avoid wastage is the ground of the specific pattern of

buying provisions is what is stated by 7 units in Sudarshan Chemical (U05),

Sintronics(B10-12) and Greaves(DC10-12). The reason given by L&T Infotech (U15)

is that their pattern of buying provisions is suitable to monitor easily and Mahindra

Engineering Chemicals (U06) has recorded the reason of their buying pattern is to save

time.

6 (B) V FACILITIES PROVIDED

These five pairs of TQ17(a) to TQ17(e) and GQ17(a) to GQ17(e) give information

about the facilities provided to employees in 122 Industrial Canteens which are being

investigated through the responses to the Questionnaire and in particular through

Question number17.

Table & Graph Q 17(a):Facilities provided: (98-02)

A B C D E F G

None Food Accommodation Uniforms PF/ESI/

Pension

Med.

facilities

Others Total

U04 U02(Food) U01(Night

Stay)

[U09] [U09](Pension) U05 U16

Loan/

(Edu.)

U13 U06(Lunch) U03 (-“-) U17 U19(PF) U11

U15 U07(Snacks) U08(-“-) U14

U20 U09(Food) [U09](Free

Quarters)

U10(Food) [U16](-“-)

U12(Food) [U19](-“-)

U18(Food)

[U19(Food)]

U21(Food)

U22(Food)

04 09 03 01 01 03 01 22

18% 41.5% 13.5% 4.5% 4.5% 13.5% 4.5% 100%

0

5

10

No of units

A B C D E F G

The first pair of TQ17(a) to GQ17(a) gives information about the facilities provided to

employees in the 22 Single Unit Urban Industrial Canteen. No facilities are provided to

the employees in 4 canteens which are Finolex(U04), Kinetic Engineering (U13) L&T

Infotech(U15) & Baker Gauges(U20). The facilities of food are provided by

Thermax(U02), Mahendra Engineering Chemicals(U06, Tata Honeywell(U07), IAT,

Girinagar(U09), Krupp Industries(U12), Sable Waghire(U18), Venky’s India(U21) and

Ador Powertron(U22) and also EME Work Station(U19) which have provided facilities

related to food to their employees. Free quarters are provided in 3 canteens such as IAT,

Girinagar (U05), BPL Mobile Cellular (U16) and EME Work Station(U19),

Accommodation for night stay in the Rest Room is the facility given by 3 canteens like

Powertron (U01), Vikrant Auto(U03) and Ammunition Factory(U08), Uniforms are

provided by Kalyani Steels (U17) and also by IAT, Girinagar(U09). PF is given by

EME Work Station(U19) and also by IAT, Girinagar(U09). Medical facilities are

provided by 3 canteens which are Sudarshan Chemicals (U05), Datapro(U11) and

Kirloskar Pneumatics(U14). Other facilities are provided by BPL Mobile Cellular(U16).

Table & Graph Q 17(b):Facilities provided: MUUIC (98-02)

A B C D E F G

None Food Accommodation Uniforms PF/ESI/Pe

nsion

Med.fac

ilities

Others Total

B43-45 B1-3 B31-33 A1-A5 B19-21 [B16-

18]

B4-6

B7-9 [B49-51] B10-12 B22-24 B25-27 B34-36

B40-42 B13-15 [B28-30] B28-30 B46-48

B49-51 B16-18 B37-39 B52-54

[B19-21] [B49-51]

[B22-24]

[B37-39]

C1-2

03 14 03 16 09 06 12 63

4.8% 22.4% 4.8% 25.4% 14.2% 9.4% 19% 100%

0

5

10

15

20

No of units

A B C D E F G

The facilities provided by 14 canteens out of the total 63 MUUICs are food by Kinetic

Engineering (B1-3), Deepak Fertilizers(B7-9), Kirolskar Oil (B40-42), Shri Krupa

Industries(B49-51) and Ganesh Coating(C3-4). Accommodation is provided by 3

canteens of Schenectady Beck (B31-33) and also by Shri Krupa Industries(B49-51).

Uniforms are provided by Bajaj Tempo (A1-A5), Sintronics (B10-12), Telco (B13-15),

Cummins (B16-18), and also by Sandvik Asia(B19-21), Forbes Marshall(B22-24), and

Ruston Greaves(B37-39) and also by SKF Bearing (B28-30) and by Shri Krupa

Industries(B49-51). Medical facilities are provided by Indian Card Clothing(B25-27)

and SKF Bearing (B28-30) and also by Cummins (B16-18). Other facilities are

provided by KOEL (B4-6),KEB Pumps(B34-36), BSP (B46-48) and Siporex(B52-54).

Table & Graph Q 17(c):Facilities provided:DC (98-02)

A B C D E F G

None Food Accommodation Uniform

s

PF/ESI/

Pension

Med.facilities Others Total

DC7-9 DC4-6 - - - DC1-3 DC13

DC10-12 DC14 - - -

06 04 0 0 0 03 01 14

42.6% 28.4% 21.8% 7.2% 100%

0

1

2

3

4

5

6

No of units

A B C D E F G

Table Q17(c) and Graph Q17(c) give information about the facilities provided by

Departmental Canteens. No facilities are provided by SC Railway Canteen(DC7-9) and

Greaves (DC10-12). Facilities of food are provided by HAL (DC4-6) and RDE(Engg)

(DC14). Medical facilities are provided by Railway Departmental Catering (DC1-3)

and other facilities are provided by 512, Army Base Camp (DC13).

Table & Graph Q 17(d):Facilities provided: RIC (98-02)

A B C D E D G

None Food Accommodation Uniforms PF/ESI/Pension Med.facilities Others Total

R1-3 R4-6 [R13-15] - - [R13-15] R7-9

R16-

18

R10-12 R19-21

R23 R22

07 07 03 0 0 03 03 23

30.5% 30.5% 13% 13% 13% 100%

0

2

4

6

8

No of units

A B C D E F G

The facilities provided to employees in the Rural Industrial Canteens are

recorded in TQ17(d) and GQ17(d). No facilities are provided by 7 canteens which are

Kalyani Forbes, Shirur (R1-3), Kalyani Sharp, Koregaon Sharp (R16-18) and Indo

Africa Paper, Sarola (R23). Food facilities are provided by Kinetic Engineering,

Koregaon Bhima (R4-6), Indian Seamless, Jejuri (R10-12) and Kasat Paper,

Bebedhol(R22). Accommodation is provided by Saiba Coating, Sudumbare(R19-21)

and also by Bajaj Auto, Chakan (R13-15). Medical Facilities are provided by Bajaj

Auto, Chakan(R13-15) and other facilities are given by Kalyani Brakes, Chakan(R7-9).

Table & Graph Q 17(e):Facilities provided:122 IC (98-02)

A B C D E F G

None Food Accommodation Uniforms PF/ESI/Pension Med.facilities Others Total

04 09 03 01 01 03 01

03 14 03 16 09 06 12

06 04 - - - 03 01

07 07 03 - - 03 03

20 34 09 17 10 15 17 122

16% 28.8% 7.6% 13.8% 08% 12% 13.8% 100%

0

10

20

30

40

No of units

A B C D E F G

The last pair of TQ17(e) and GQ17(e) gives information about all the 122

Industrial Canteens under scrutiny. No facilities are provided by 20 canteens in all.

Food facilities are given by 34 canteens.17 canteens each give Uniforms and Other

facilities respectively Accommodation is given by 9 canteens and PF,ESI and Pension

facilities by 10 canteens and Medical facilities by 15 canteens.

6 (B) VI INVITING TENDERS

The Question number 18 in the Questionnaire seeks information about the inviting of

tenders either for purchasing provisions through traders-suppliers or for running the

canteen on contract basis-departmentally. The information collected is presented in

five pairs of tables and graphs from TQ18(a) to TQ18(e) and GQ18(a) to GQ18(e).

Table & Graph Q 18(a):Tenders Invited:SUUIC:(98-02)

A B C D

No

Tenders

Tenders for Purchasing

Provisions through Traders

Tenders for Running the

Canteen by Contract

Total

U02 - U01

U04 U03

U05 U07

U06 U13

U08 U14

U09 U22

U10

U11

U12

U15

U16

U17

U18

U19

U20

U21

16 0 06 22

73% 27% 100%

A

B

C

The first pair of GQ18(a) and GQ18(a) gives information about the 22 Single

Unit Urban Industrial Canteens, of which 16 canteens report that tenders are not invited

by them. These 16 canteens are Thermax(U02), Finolex(U04), Sudarshan

Chemicals(U05), Mahendra Engineering Chemicals(U06), Ammunition Factory(U08)

IAT Girinagar(U09) Bax Global (U10), Datapro(U11), Krupp Industries(U12) L&T

Infotech(U15) BPL Mobile Cellular(U16) Kalyani Steels(U17), Sable Waghire(U18),

EME Work Station(U19), Baker Gauges(U20), Venky’s India(U21). The remaining 6

canteens invite tenders for running the Canteen on contract, and these are

Powertron(U01), Vikrant Auto(U03), Tata Honeywell(U07) Kinetic Engineering(U13),

Kirloskar Pneumatics (U14) and Ador Powertron(U22). Tenders for purchasing

provisions are not invited in this category.

Table & Graph Q 18(b):Tenders Invited:MUUIC (98-02)

A B C D

No Tenders Tenders for Purchasing

Provisions through Traders


Canteen on Contract

B10-12 B16-18 A1-A5 ( of Employee)

B28-30 B19-21 B1-3

B43-45 B22-24 B4-6

B52-54 B37-39 B7-9

C1-2 B40-42 B13-15

C3-4 B25-27

B31-33(Canteen

Committee)

B34-36

B46-48(Canteen run by

Plant)

B49-51(Self managed)

16 15 32 63

25.4% 23.8% 51 100%

A

B

C

The information about Tenders related to Multiple Unit Urban ICs is given in

TQ18(b) and GQ18(b). There are 16 canteens from this category that do not invite

Tenders and these are Sintronics (B10-12), SKF Bearing(B28-30), Matther Platt(B43-

45), Siporex(B52-54), Mahindra British Telecom(C1-2) and Ganesh Coating(C3-4).

There are 15 canteens in which tenders are invited to purchase provisions from traders.

These 15 canteens are Cummins(B16-18) Sandvik Asia(B19-21), Forbes

Marshall(B22-24), Ruston Greaves(B37-39) and Kirloskar Oil(B40-42). The remaining

32 canteens invite tenders for running the canteen on contract, and these 32 canteens

are Bajaj Tempo (A1-5), Kinetic Engineering (B1-3), KOEL (B4-6) Deepak

Fertilizers(B7-9), Telco (B13-15), Indian Card Clothing(B25-27), Schenectady

Beck(B31-33) KEB Pumps(B34-33), BSP (B46-48) and Shri Krupa Industries(B49-51).

Table & Graph Q 18(c):Tenders Invited:DC(98-02)

A B C D


Provisions through traders


Canteen on Contract

Department only

Total

DC10-12 DC7-9 DC1-3

DC13 DC4-6

DC14

05 03 06 14

35.5% 21.3% 43.2% 100%

A

B

C

The pair of TQ18(c) and GQ18(c), gives information about tenders in 14 Departmental

Canteens of which 5 canteens which do not invite tenders are Greaves (DC10-12), 512,

Army Base Camp(DC13) and RDE(Engg)(DC14). In 3 canteens tenders are invited to

purchase provisions through traders and those 3 canteens are SC Railway

Canteen(DC7-9). The remaining 6 canteens invite tenders for running the canteen on

contract and these are Railway Departmental Canteen(DC1-3) and HAL(DC4-6).

Table & Graph Q 18(d):Tenders Invited:RIC(98-02)

A B C D



Tenders for Running

the Canteen on Contract

R1-3 - R4-6

R7-9 R10-12

R13-15 R19-21

R16-18 R22

R23

13 0 10 23

58% 42% 100%

A

B

C

The pair of TQ18(d) and GQ18(d) gives information that 13 Rural canteens do not

invite tenders. These 13 canteens are Kalyani Forge, Shirur (R1-3), Kalyani Brakes

Chakan(R7-9), Bajaj Auto, Chakan (R13-15), Kalyani Sharp, Koregaon Bhima (R16-

18) and Indo Africa Paper, Sarola(R23). The 10 canteens that invite tenders for running

the canteen are Kinetic Engineering, Koregaon Bhima (R4-6) Indian Seamless, Jejuri

(R10-12), Saiba Coating, Sudumbare(R19-21) and Kasat Paper, Bebedhol(R22).

Table & Graph Q 18(e):Tenders Invited:122 IC (98-02)

A B C D




Canteen on Contract

Total

a) 16

73%

0 06

27%

22

100%

b) 16

25.2%

15

23.8%

32

51%

63

100%

c) 05

73%

03

21.3%

06

43.2%

14

100%

d) 13

58%

0 10

42%

23

100%

50 18 54 122

40% 16.8% 43.2% 100%

A

B

C

The fifth pair of TQ18(e) and GQ18(e) gives the information that 50 canteens do not

invite tenders and 72 invite tenders. Of the 72 canteens 54 canteens invite tenders for

running the canteen on contract and the remaining 18 canteens invite tenders for

purchasing provisions.

6 (B) VII ACCOUNTING PROCEDURES

The Question number 28 seeks information about the maintaining of the accounts of the

122 industrial canteens and the information is presented in the tables from TQ28(a) to

TQ28(e) and the graphs from GQ28(a) and GQ28(e). The second sub-question of this

Q28 is about the specimen to be provided for the present investigation but there is no

response to this question from 105 respondents and the remaining 17 respondents have

responded with a flat no in a negative way few of these have stated that the specimen

can not be disclosed.

Table & Graph Q 28(a):Accounting procedures:SUUICS(98-02)

A

No

Response

B

Internal

Arrangement

C

External

Arrangement

D

Management

E

Computerised

Total

U17 U04(Accountant) U01 U14 U02

- U05(Can Manager) U03 U22

- U06(Can

Contractor)

U15 - -

- U07(Can

Contractor)

U20 - -

- U08(Can Manager) - - -

- U09(Accountant) - - -





- U16(A/C Dept.) - - -

- U18((Accountant) - - -



01 14 04 02 01 22

4.5% 64% 18% 9% 4.5% 100%

0

5

10

15

UNITS

METHODS IN SUUICS IN PUNE

Units 1 14 4 2 1

A B C D E

The pair of TQ28(a) and GQ28(a) gives the information that there are 14 out of 22

canteens of the single Unit Urban Industrial Canteens which have the internal

arrangement for maintaining their accounts. The accounts department of BPL Mobile

Cellular (U16) maintains their accounts. The Canteen Contractor is responsible in

maintaining accounts in the 2 canteens of Mahendra Engineering Chemicals (U06) and

Tata Honeywell (U07). The responsibility of maintaining accounts is with the Canteen

Manager in the 2 canteens of Sudarshan Chemicals (U05) and Ammunition Factory

(U08). Except these 5 canteens, the other 9 canteens have their accountants to maintain

their accounts and these are Finolex (U04), IAT, Girinagar (U09), Bax Global (U10),

Datapro (U11), Krupp Industries (U12) Kinetic Engineering (U13), Sable Waghire

(U18), EME Work station (U19) and Venky’s India (U21) There is some external

arrangement made in this respect in the 4 canteens of Powertron (U01), Vikrant

Auto(U03), L&T infotech (U15) and Baker Gauges (U20). The management looks after

the maintaining of accounts in the 2 canteens of Kirloskar Pneumatics (U14) and Ador

Powertron (U22). The computerized accounts are maintained in Thermax (U02). There

is no response from Kalyani Steels (U17).

Table & Graph Q 28(b):Accounting procedures: MUUIC (98-02)

A

No Response

B

Internal

Arrangement

C

External

Arrangement

D

Management

E

Computerised

Total

B25-27 A1-5(A/C Dept.) B4-6 B1-3 B22-24

B31-33 B7-9 (A/C Dept.) B43-45 B10-12 B37-39

- B16-18 (A/C Dept.) B46-48 B13-15 B52-54

- B1921 (A/C Dept.) B49-51 B34-36 -

- B28-30(A/C Dept.) C3-4 C1-2 -

- B40-42(A/C Dept.) - - -

06 20 14 14 09 63

9.4% 31.8% 22.4% 22.2% 14.4% 100%

0

10

20

UNITS

METHODS IN MUUICS IN PUNE

Units 6 20 14 14 9

A B C D E

The group of TQ28(b) and GQ28(b) gives information about the maintaining of

accounts in the 63 Multiple Unit Urban Industrial Canteens. There is no response from

6 canteens like Indian Card Clothing (B25-27) and Schenectady Beck (B31-33). There

is internal arrangement made in 20 canteens of which 17 canteens state that their

accounts are maintained by their accounts departments. These 17 canteens are Bajaj

Tempo (A1-5), Deepak Fertilizers (B7-9), Cummins (B16-18), Sandvik Asia (B19-21),

and SKF Bearing (B28-30). The canteen contractor looks after the accounts in

Kirloskar Oil (B40-42). The external arrangement of engaging an accountant or a

chartered accountant is the mode of maintaining accounts in the 14 canteens which are

KOEL (B4-6), Mather Platt (B43-45), BSP (B46-48), ShriKrupa Industries (B49-51)

and Ganesh Coating (C3-4). The management or the company looks after the

maintaining of accounts in another group of 14 canteens such as Kinetic Engineering

(B1-3), Sintronics (B10-12), Telco (B13-15), KEB Pumps (B34-36) and Mahindra

British Telcom (C1-2). The accounts are computrised in Forbes Marshall (B22-24),

Ruston Greaves (B37-39) and Siporex (B52-54).

Table & Graph Q 28(c):Accounting Procedures:DCS (98-02)

A

No Response

B

Internal

Arrangement

C

Exter nal

Arrangement

D

Management

E

Computerised

Total

- DC1-3(A/C Section) - - Dc10-12

- DC4-6(A/C Section) - - -

- Dc7-9(A/C Section) - - -

- Dc13(A/C Section) - - -

- DC14(A/C Section) - - -

- 11 0 0 03 14

- 68% 0 0 32% 100%

0

5

10

15

UNITS

METHODS IN DCS IN PUNE

Units 0 11 0 0 3

A B C D E

The third pair of TQ28(c) and GQ28(c) supplies information in respect of the 14

Departmental canteens of which 3 have the computerized accounting system and these

are canteens of Ruston (DC10-12). The remaining 11 have some internal arrangement

for maintaining their accounts. Of these 11, 9 canteens have accounts departments and

these 9 canteens are Railway Departmental Catering (DC1-3), HAL (DC4-6), SC

Railway Canteen (DC7-9). The accountant in the canteen maintains the accounts in the

remaining two canteens namely 512, Army Base Camp (DC13) and RDE (Engg.)

(DC14).

Table & Graph Q 28(d):Accounting Procedures:RIC (98-02)

A

No

Response

B

Internal Arrangement

C

External

Arrangement

D

Management

E

Computerised

Total

R16-18 R1-3 (Accountant) - - -

R19-21 R4-6 (Accountant) - - -

- R7-9(Accountant) - - -

- R10-12(Can Contractor) - - -

- R13-15(Can. Manager) - - -

- R22(Accountant) - - -

- R23(Accountant) - - -

06 17 0 0 0 23

25.9% 74.1% 0 0 0 100%

0

10

20

UNITS

METHODS IN RICS IN PUNE

Units 6 17 0 0 0

A B C D E

The information about the 23 Rural industrial canteens in Pune area is presented

in TQ28(d) and GQ28(d). There is no response from 6 canteens in this category and

these 6 canteens are Kalyani Sharp, Koregaon Bhima (R16-18) and Saiba Coating,

Sudumbare (R19-21). The remaining 17 canteens have made some internal

arrangement for the maintaining of their accounts. Of these 17 there are 11 canteens

that maintain their accounts through their accountants in their units. These 11 canteens

are Kalyani Forge, Shirur (R1-3), Kinetic Engineering, Koregaon Bhima (R4-6),

Kalyani Brakes, Chakan (R7-9), Kasat Paper, Bebedhol (R22) and Indo Afirica Paper,

Sarola (R23). The canteen contractor maintains the accounts in the 3 canteens of Indian

Seamless, Jejuri (R10-12). It is the canteen manager in the 3 canteens of Bajaj Auto,

Chakan (R13-15) who is responsible for maintaining the accounts of these units.

Table & Graph Q 28(e):Accounting Procedures:122 IC(98-02)

A

No Response

B

Internal Arrangement

C

External

Arrangement

D

Management

E

Computerised

Total

a) 01 14 04 02 01 22

4.5% 64% 18% 9% 4.5% 100%

b) 06 20 14 14 09 63

9.4% 31.8% 22.2% 22.2% 14.4% 100%

c) - 11 - - 03 14

- 78% - - 22% 100%

(d) 06 17 - - - 23

25.9% 74.1% - - - 100%

13 62 18 16 13 122

10% 50.8% 14.8% 12.8% 10.6% 100%

0

20

40

60

80

UNITS

METHODS IN 122 ICS IN PUNE

Units 13 62 18 16 13

A B C D E

The last pair of TQ28(e) and GQ28(e) gives information about the 122 canteens

in this respect of the mode of the maintaining of their accounts. There is no

response from 13 canteens. There is some internal arrangement made in more

than 50% of these 122 Industrial canteens that is in 62 canteens the accounts are

maintained by the Accountant, Canteen Contractor, Canteen Manager, Accounts

section or Accounts Department. There are 18 canteens which have made some

external arrangement in order to maintain their accounts. There are 16 canteens

in which the management or the company looks after this task of maintaining

accounts in these canteens. There are the remaining 13 canteens that have

computerised their accounts and it is hoped that in the years to come this mode

of maintaining accounts will be implemented in almost all these units.

6 (B) VIII MHE AND MOS

The Question number 31 in the 50 Question Questionnaire seeks to elicit

response on the two matters related to the accounting procedure of preparing of the

Monthly Operating Statement (MOS) and to find out the Main Heads of Expenditure

(MHE) in running an industrial canteen. These five pairs of TQ31(a) to TQ31(e) and

GQ31(a) to GQ31(e) provide information about the two matters.

Table & Graph Q 31(a): MHE in MOS: SUUICS (98 -02)

A

No Response

B

Perishable Goods

Veg. Non Veg.

Milk etc.

C

Grocery

Provisions

D

Wages

Overheads

E

Electrical

and Fuel

Total

U05(MOS-Can Cant) U01 [U04] [U10] [U09(7-9)]

U06 (MOS-Can Cant) U02 U09 (Mos

Acctt)

[U11] -

U07(MOS-Can Cant) U03 [U10] [U14] -

U13(MOS-Un Spec) U04 [U11] [U15] -

U16 U08(MOS-Can

Cant)

[U12] - -

U17 U10(Mos

Unspec)

[U14] - -

U18(Mos Acctt) U11[U15)

U12

- - -

U21(Mos Acctt) U14 - - -

U22 U15 - - -

- U19 - - -

- U20 - - -

09 12 01[06] 0 [04] 0[01] 22

43% 52.5% 4.5% 0 0 100%

0

5

10

15

A B C D E

VA

LU

ES

Of the 22 Single Unit and 63 Multiple Unit Urban Industrial Canteens, 11 SU

and 29 MU canteens respectively prepare the Monthly Operating Statement. These 40

canteens are Thermax [(U02) Accounts Department], Sudarshan Chemicals [(U05)

canteen Contractor] Mahendra Engineering Chemicals [(U06) Canteen Contractor],

Tata Honeywell [(U07) Canteen Contractor], Ammuntion Factory [(U08) Canteen

manger], IAT Girinager [(U09) Accountant], Bax Global [(U10) not specified], Kinetic

Engineering [(U13) not specified], Sable Waghire [(U18) Accountant] EME Work

station [(U19) Accountant], Venky’s India [(U21) Accountant] in the category of

Single Unit Urban Industrial Canteen and, the 19 canteens from Multiple Unit Urban

ICS are Kinetic Engineering [(B1-3) Accountant], Deepak Fertilizers [(B7-9)

Accountant], Telco [(B13-15) Administration], SKF Bearing [(B28-30) Accounts

Department], KEB Pumps [(B34-36) Accountant], Kirloskar Oil [(B40-42) canteen

Manager], Mather Platt[(B43-45) Accountant], BSP [(B46-48) Accountant], Shri Krupa

Industries [(B49-51) Chartered accountant] and Ganesh Coating [(C3-4) Management]

From the category of 14 Departmental canteens, there are 7 DCS that prepare the

Monthly Operating Statement which are HAL (DC4-6) in which the MOS is prepared

by the Bilateral committee and the other canteens are SC Railway Canteen (DC7-9) and

512, Army Base Camp (DC13) in which the accountant prepares the Monthly

Operating Statement. In the 12 Rural Industrial Canteens out of the total 23 RICs, the

Monthly Operating Statements are prepared by the Accountants in the respective units

and these 12 canteens are Kinetic Engineering, Koregaon Bhima (R4-6), Kalyani

Brakes, Chakan (R7-9), Indian Seamless, Jejuri (R10-12) and Bajaj Auto, Chakan

(R13-15). No Monthly Operating Statements are prepared in 2 canteens which are BPL

Mobile Celluar (U16) and Kasat Paper, Bebedhol (R22). The remaining 61 canteens,

10 from SU Urban ICs, 34 MU Urban ICs, 7 Departmental canteens and 10 Rural

Industrial Canteens have not given any response to the query pertaining to the

preparation of MOS in their units. In the graphs from TQ31(a) to TQ31(d) the

information about the preparation of Monthly Operating Statement is recorded in the

brackets against the entry of the units concerned.

The main Heads of Expenditure (MHE) are indicated to be perishable goods,

grocery provisions, wages and overheads and electricity with fuel. The same units have

recorded 2 or more Heads of Expenditure. TQ31(a) and GQ31(a) present the

information about the Main Heads of Expenditure in respect of the 22 single Unit

Urban Industrial Canteens. Of the 22, 9 SU Urban ICs have not given any response to

the query about Main Heads of Expenditure. These 9 canteens are Sudarshan

Chemicals (U05), Mahendra Engineering Chemicals (U06), Tata Honeywell (U07),

Kinetic Engineering (U13), BPL Mobile Cellular (U16), Kalyani Steels (U17) Sable

Waghire (U18) Venky’s India (U21) and Ador Power tron (U22). Perishable goods are

reported to be the main Head of Expenditure by 12 canteens of which Powertron (U01),

Thermax (U03), Vikrant Auto (U03), Ammunition factory (U08) EME Work station

(U15) and Baker Gauges (U20) are the 6 canteens for which perishable goods are the

only Main Head of Expenditure Finolex (U04) reports perishable goods and grocery

provisions to be the two main Heads of expenditure, IAT, Girinagar (U09) states

grocery provision and electrical fuel to be the two main Heads of Expenditure. Three

canteens have stated that they find three mains Heads of Expenditure of perishable

goods, grocery provisions and wages with overheads and these 3 canteens are Datapro

(U11), Kirloskar Pneumatics (U14) and L&T Infotech (U18). Krupp Industries (U12)

reports like Finolex (U09) that the 2 main Heads of Expenditure are perishable goods

and grocery provisions.

Table & Graph Q 31(b):MHE in MOS: MUUIC (98 -02)

A

No Response

B

Perishable Goods

Veg. Non Veg.

Milk etc.

C

Grocery

Provisions

D

Wages

Overheads

E

Electrical

and Fuel

Total

B25-27 A1-5 [B1-3] [A1-5] [B1-3]

B40-42 (Mos. Can

Man)

B1-3(Mos. Acctt) [B4-6] [B1-3] [B7-9]

B43-45 (Mos. Can

Man)

B10-12 [B7-9] [B7-9] [B10-12]

C3-4(Mos. Can

Man)

B16-18 [B13-15(Mos.

Can Man)

[B19-21] [B22-24]

- B19-21 [B19-21] [B31-33] [B34-36]

- B28-30(Mos. A/C

Dep’t.)

[B28-30] [B34-36] [B37-39]

- B34-36(Mos-

Acctt)

[B34-36] [B37-39] [B49-51]

- B37-39 [B37-39] [B49-51] [C1-2]

- B46-48(Mos- CA) [B46-48] [C1-2] -

- B49-51(Mos- CA) [B49-51] - -

- B52-54 [B52-54] - -

- C1-2 [C1-2] - -

11 40 06 03 03 63

17.2% 64% 9.2% 4.8% 4.8% 100%

0

20

40

60

A B C D E

VA

LU

ES

Of the 63 Multiple Unit Urban Industrial canteen, there are 11 canteens that are

Indian Card Clothing (B25-27), Kirloskar Oil (B40-42), Mather Platt (B43-45) and

Ganesh Coating (C3-4) that have not given any response to the query about the Main

Heads of Expenditure. The remaining 52 canteens of this category have stated their

preference out of the four options of the Heads of Expenditure. The canteens of Bajaj

Tempo (A1-5) consider perishable goods and wages with overheads to be the Main

Heads of Expenditure, Kinetic Engineering (B1-3) has reported that all the four main

heads perishable goods, grocery provisions, wages with overheads and electricity with

fuel are the main Heads of Expenditure. The same response that all four heads are the

Main Heads of Expenditure in their canteens is reported by Deepak Fertilizers (B7-9),

KEB Pumps (B34-36) and Ruston Greaves (B37-39), Shri Krupa Industries (B49-51)

and Mahindra British Telecom (C1-2). These 17 canteens have reported that all the four

Heads are the Main Head of Expenditure in their canteens. In KOEL (B4-6) and Telco

(B13-15), Grocery provisions prove to be the Mian Head of Expenditure. Three Heads

of Expenditure are reported by Sintronics (B10-12) which are perishable goods, grocery

provisions and electricity with fuel In Cummins (B16-18) perishable goods are the

main Head of Expenditure, Sandvik Asia (B19-21) reports perishable goods, grocery

provisions and electricity with fuel as the 3 main Heads of Expenditure. Electricity with

fuel is the main Heads of expenditure in Forbes Marshall (B22-24) and wages with

overheads is reported as the Main Head of Expenditure by Schenectady Beck (B31-33).

Two main Heads of Expenditure as perishable goods and grocery provisions are

recorded by SKF Bearing (B28-30), Shri Krupa Industries (B46-48) and Siporex (B52-

54). Perishable goods are the main Head of Expenditure in 12 Single Unit and 40

Multiple Unit Urban ICs. Grocery provision is reported as MHE by 01 single Unit and

6 Multiple Unit clearly and by 06 single Unit and 32 Multiple Units jointly, 3 canteens

from MUUICS have indicated wages with overheds as the MHE and also electricity

with fuel is indicated by another set of 3 canteens from Multiple Units. Wages and

overheads are reported jointly by 4 Single Unit and 25 Multiple Unit Urban Canteens.

One Single unit and 20 Multiple Uint canteens have jointly shown electricity with fuel

as the Head of Expenditure.

Table & Graph Q 31(c):MHE in MOS:DC (98 -02)

A

No Response

B

Perishable Goods

Veg. Non Veg. etc

C

Grocery

Provisions

D

Wages

Overheads

E

Electrical

and Fuel

Total

Dc4-6 (Mos

–Bilateral )

DC1-3 [DC1-3] [DC1-3] [DC10-12]

DC7-9(Mos-

Acctt)

[DC10-12] DC14 DC10-12 -

- DC13(Mos-Acctt) - - -

06 04[3] 01[3] 03[3] 0[3] 14

43.6% 28% 7.1% 21.3% 0 100%

0

2

4

6

8

A B C D E

VA

LU

ES

From TQ31(c) and GQ31(c) is noted that of the 14 Departmental canteens

Railway Departmental Catering (DC1-3) canteens have reported perishable goods

grocery provisions and wages with overheads as their MHE, Perishable goods, wages

with overheads and electricity with fuel are the 3 Main Heads of Expenditure as

reported by Greaves (DC10-12). Single preferences are indicated by 512, Army Base

Camp (DC13) to perishable goods and by RDE (Engg) (DC14) to grocery provision

HAL (DC4-6) and SC Railway Canteen (DC7-9) have not given any response.

Table & Graph Q 31(d):MHE in MOS: RIC (98 -02)

A

No Response

B

Perishable Goods

Veg. Non Veg.

Milk etc.

C

Grocery Provisions

D

Wages

Overheads

E

Electrical

and Fuel

Total

- R1-3 [R1-3] [R19-21] [R1-3]

R7-૯(Mos-Acctt) R4-6(Mos-Acctt) [R4-6] R19-21 [R22]

R13-15(Mos-Acctt) R16-18 R10-12(Mos-Acctt) - -

- [R19-21] [R16-18] - R23

- R22 [R19-21] - -

- - [R22] - -

- - [R23] - -

06 10[3] 03[4] 03[5] 01 23

27% 43% 12.8% 12.8% 4.4% 100%

0

2

4

6

8

10

12

A B C D E

VA

LU

ES

The pair TQ31(d) and GQ31(d) gives the information about the heads of

expenditure as reported by the 23 Rural Industrial Canteens, Kalyani Brakes, Chakan

(R7-9), Bajaj Auto, Chakan(R13-15) are the 6 units of canteens which have given no

response. Of the remaining 17 canteens, 10 canteens clearly and 3 canteens jointly have

given preference to perishable goods which are Kalyani Forge(R1-3, perishable goods,

grocery provisions and electricity with fuel), Kinetic Engineering, Koregaon Bhima,

[(R4-6), perishable goods and grocery provisions], Indian Seamless, Jejuri (R10-12)

has reported grocery provisions as the only Main Head of Expenditure, Kalyani Sharp,

Koregaon Bhima (R16-18), Saiba Coating, Sudumbare (R19-21) both have recorded

three MHE such as perishable goods, grocery provisions and wages with overheads.

Three different heads are recorded by Kasat Paper, Bebedhol (R22) which are

perishable goods, grocery provisions and electricity with fuel and Indo Africa Paper,

Sarola (R23) has shown grocery provisions and electricity with fuel as the two Main

Heads of Expenditure.

Table & Q 31(e):MHE in MOS: 122 IC (98 -02)

A

No Response

B

Perishable Goods Veg.

Non Veg. Milk etc.

C

Grocery

Provisions

D

Wages

Overheads

E

Electrical

and Fuel

Total

a) 09 12 01 0 0 22

43% 52.5% 4.5% 0 0 100%

b) 11 40 06 03 03 63

17.2% 64% 9.2% 4.8% 4.8% 100%

c) 06 04 01 03 0 14

4.6% 28% 7.1% 21.3% 0 100%

d) 06 10 03 03 01 23

27% 43% 12.8% 12.8% 4.4% 100%

32 66 11 9 4 122

26.4% 54.4% 8.8% 7.2% 3.2% 100%

0

10

20

30

40

50

A B C D E

VA

LU

ES

The last pair of TQ31(e) and GQ31(e) shows that out of 122 ICs, 66 canteens

have clearly indicated perishable goods as the Main Head of Expenditure while

11 have clearly preferred grocery provisions and 09 canteens have recorded

wages with overheads and electricity with fuel is clearly chosen by 4 canteens.

The joint choices are: Perishable goods - 72 preferences, grocery provisions

11+55=66 joint preferences, wages with overheads,09+35=44 joint preferences

and electricity with fuel - 4+28=32 joint preferences. Perishable goods and

grocery provisions thus emerge as the Two Main Heads of Expenditure in

running industrial canteens. There is almost more than a quarter (26.4%) of

these canteens, that is, 32 canteens that have not given any response to this

inquiry into the significant aspect related to the expenditure and the financial

management of the industrial canteens.

6 (B) IX BUDGETS

In the 50 Question Questionnaires the Question 32 is about the preparation of Budget

and seeks information about who shoulders the responsibility of preparing the budget.

The information about the Budget is prepared or not and who prepares the Budget in

these 122 Industrial Canteens is presented in the five pairs of TQ32(a) to TQ32(e) and

GQ32(a) to GQ32(e).

Table & Graph Q 32(a):Preparing Budgets: SUUIC (98-02)

A B C Total

No Budget Prepared Budget Prepared

but cannot be

Disclosed

Budget Prepared and Specified

Fixed Budget Budget by Account

Canteen Committee

U08 - U01 U02

U12 - U03 U06

U13 - U04 U09

U14 - U07 U10

U19 - U17 U11

U20 - U19 U15

U22 - U21 U16

- - U05 (Contractor 07+01+07

07 0 15 22

32.5% 0 67.5% 100%

0

2

4

6

8

10

12

14

16

A B C

VA

LU

ES

The pair of TQ32(a) and GQ32(a) presents the information about the 22 Single

Unit Urban Industrial Canteens in report of the preparation of the Budget and who

shoulders the responsibility of preparing the Budget. No budget is prepared in 7

canteens which are Ammunition Factory (U08), Krupp Industries (U12), Kinetic

Engineering (U13), Kirloskar Pneumatics (U14), EME Work station (U19), Baker

Gauges (U20) and Ador Powertron (U22).

There are 15 canteens in which Budget is prepared. There are 7 canteens in

which the budget is fixed which are Powertron (01), Vikrant Auto(U03), Finolex (U04),

Tata Honeywell (U07), Kalyani Steels (U17), Sable Waghire (U18) and Venky’s

India(U21). The budget is prepared by the canteen contractor in Sudarshan Chemicals

(U05). The budget is prepared by the accountant or the canteen committee in the

remaining 7 canteens of Thermax (U02), Mahendra Engineering Chemicals (U06), IAT,

Girinagar (U09), Bax Global (U10), L&T Infotech (U15) and BPL Mobile

Cellular(U16).

Table & Graph Q 32(b):Preparing Budgets: MUUIC (98-02)

A B C Total


but cannot be

Disclosed


B1-3 B31-33 A1-5 (Canteen Committee)

B4-6 - B25-27(Canteen Committee)

B40-42 - B52-54(Canteen Committee)

B43-45 - C1-2(Canteen Committee)

B46-48 - B7-9(Management)

B49-51 - B10-12(Management)

C3-4 - B13-15(Management)

- - B16-18(Management)







- - 13(CC) +27(Management)

20 03 40 63

31.2% 4.8% 64% 100%

0

10

20

30

40

50

A B C

VA

LU

ES

In TQ32(b) and GQ32(b) the information about the Budget is given about the

63 Multiple Unit Urban Industrial Canteens. There are 20 of these 63 canteens that do

not prepare the Budget which are Kinetic Engineering (B1-3), KOEL (B4-6), Kirloskar

Oil(B40-42), Mather Platt(B43-45), BSP (B46-48), Shri Krupa Industries (B49-51) and

Ganesh Coating (C3-4). The Budget is prepared but the same cannot be disclosed is

reported by Schenectady Beck (B31-33). Out of those 40 canteens that prepare the

Budget there are 13 in which the canteen committee prepares the Budget and these are

Bajaj Tempo (A1-5), Indian Card Clothing (B25-27), Siporex (B52-54) and Mahindra

British Telecom(C1-2). In the remaining 27 canteens the Management prepares the

Budget as in Deepak Fertilizers (B7-9), Sintronics (B10-12), Telco (B13-15), Cummins

(B16-18), Sandvik Asia (B19-21), Forbes Marshall (B22-24), SKF Bearing (B28-30)

KEB Pumps (B34-36) and Ruston Greaves (B37-39).

Table & Graph Q 32(c):Preparing Budgets:DC (98-02)

A B C Total


but cannot be

Disclosed


Dc10-12 - DC1-3(Accountant)

DC13 - DC4-6(Accountant)

- - DC7-9(Accountant)

- - DC14(Accountant)

04 0 10 14

29% 0 71% 100%

0

5

10

15

A B C

VA

LU

ES

In the Departmental canteens budget is prepared in 10 canteens and in 4

canteens budget is not prepared. This information is provided by TQ32(c) and

GQ32(c). Those 4 canteens in which budget is not prepared are Ruston (DC10-

12) and 512, Army Base Camp (DC13). In Railway Departmental Catering

(DC1-3), HAL (DC4-6), SC Railway Canteen (DC7-9) and RDE (Engg.)

(DC14), the accountant prepares the budget.

Table & Graph Q 32(d):Preparing Budgets:RIC (98-02)

A b C Total


but cannot be

Disclosed


R1-3 - R 4-6(Accountant)

R10-12 - R 7-9(Accountant)

R 16-18 - R 13-15(Accountant)

R 19-21 - -

R 22 - -

R23 - -

14 0 9 23

60% 0 40% 100%

0

5

10

15

A B C

VA

LU

ES

From TQ32(d) and GQ32(d) it is found that of the 23 Rural Industrial Canteens, 9

prepare the budget while 14 do not prepare any Budget. Those that prepare the budget

are Kinetic Engineering, Koregaon Bhima (R4-6), Kalyani Brakes, Chakan (R7-9), and

Bajaj Auto, Chakan (R13-15). Those 14 canteens in which Budget is not prepared are

Kalyani Forge, Shirur (R1-3), Indian Seamless, Jejuri (R10-12), Kalyani Sharp,

Koregaon Bhima (R16-18), Saiba Coating Sudumbare (R19-21), Kasat Paper,

Bebedhol (R22) and Indo Africa Paper, Sarola(R23).

Table & Q 32(e):Preparing Budgets:122 ICS (98-02)

A B C TOTAL


but cannot be

Disclosed


a) 07 0 15 22

32.5% 0 37.5% 100%

b) 20 03 40 63

29% 4.8% 64% 100%

c) 04 0 10 14

29% 0 71% 100%

d) 14 0 09 23

60% 0 40% 100%

45 03 74 122

36% 2.4% 61.6% 100%

0

10

20

30

40

50

A B C

VA

LU

ES

It is to be noted here that no respondent has responded to the supply of the specimen of

the budget. ‘No speciation please’ is the uniform reply. The information about the

budget in respect of all the 122 ICs is presented in TQ32(e) and GQ32(e). Out of the

total 122 industrial canteens, 77 canteens prepare the budget. 74 canteens have

specified and 3 have stated that they cannot disclose anything even about the

preparation or not of their Budget. The remaining 45 canteens do not prepare any

Budget and this figure is more than the one third of the number of 122 industrial

canteens in all that are being investigated through this Questionnaire.

6 (B) X CANTEEN COST SHEET (CCS)

The Question number 33 is about the preparing of the canteen cost sheet. Thesecond

Sub – question about the supply of a specimen copy of the Canteen Cost Sheet (CCS)

has the same stock reply from all the 122 ICs being investigated in this research study.

From all the Industrial canteens in Pune area, the uniform reply is ‘No Specimen

please’. This first sub – question of the Question number 33 is about the preparing of

the CCS (canteen cost sheet) and the query about who prepares the CCS. The

information about this part of the Question number 33 is presented in the five pairs of

TQ33(a) to TQ33(e) and GQ33(a) to GQ33(e).

Table & graph Q 33(a):Preparing CCS:SUUIC (1998-2002)

A B C D Total

No response CCS not

Prepared

CCS Prepared

but cannot

Disclosed

CCS Prepared

U22 U01 U17 U02(A.D.) U12(Man)

- U03 U19 U04(CC) U13(Man)

- U06 - U05(CC) U14(Man)

A/C D = Accounts

Department

U20 - U07(Man) U15(Man)

CM = Canteen

Manager

Acctt =

Accountant

- U08CM) U16(Man)

CC = Canteen

Contractor

M =

Managemet

- U09(CC) U18(CM)

Canteen committee - - U10(CM) U21(CM)

- - - U11(CM)

01 04 02 15 22

4.5% 18% 9% 68.5% 100%

0

5

10

15

COST SHEET IN SUUICS IN PUNE

Values 1 4 2 15

A B C D

The pair of TQ33(a) and GQ33(a) supplies the information about the first

category of the 22 Industrial canteens which is the group of 22 Single Unit Urban

Industrial Canteens. There is no response from Ador Powertron (U22). There are 4

canteens that do not prepare the CCS which are Powertron (U01) Vikrant Auto (U03),

Mahendra Engineering Chemicals (U06) and Baker Gauges (U20). There are 2

canteens that have stated that the CCS is prepared in their units but the same is not to be

disclosed and these 2 canteens are Kalyani Steels (U17) and EME Work Station (U19).

The remaining 15 canteens prepare the CCS and of these 15 canteens that prepare the

CCS in 6 canteens it is prepared by the canteen manager and these 6 canteens are

Ammunition Factory (U08), Bax Global (U10), Datapro (U11), Krupp Industries (U12),

Sable Waghire (U18) and Venky’s India (U19). There are 5 canteens in which the

responsibility of preparing the CCS is shouldered by the management and these 5

canteens are Tata Honeywell (U07) Kinetic Engineering (U13) Kirloskar Pneumatics

(U14), L&T Infotech (U15), and BPL Mobile Cellular (U16). In Sudarshan Chemicals

(U05) the canteen contractor prepares the CCS. The Canteen Committee prepares the

CCS in 2 canteens like Finolex (U04) and IAT Girinagar (U09). In Thermax (U02)

canteen the Accounts Department prepares the CCS.

Table & Graph Q 33(b):Preparing CCS: MUUIC (98-02)

A B C D Total

No response CCS not Prepared CCS Prepared but

cannot Disclosed

CCS Prepared

B25-27 B1-3 B31-33 A1-5 (Acctt)

- B4-6 - B7-9

- B10-12 - B16-18(CM)

- B13-15 - B19-21(Acctt)

- B34-36 - B24-26(Acctt)

- B43-45 - B28-30(A/C Dept.)

- B49-51 - B37-39(Management)

- B52-54 - B40-42(Acctt)

- C 3-4 - B46-48(Acctt)

- - - C 1-2 (Acctt)

03 26 03 31 63

4.8% 42.4% 4.8% 48% 100%

0

20

40

COST SHEET IN MUUICS

IN PUNE

Values 3 26 3 31

A B C D

From TQ33(b) and GQ33(b) it is found that there is no response from the 3 canteens

like Indian Card Clothing (B25-27). There are 26 canteens in which the CCS is not

prepared which are Kinetic Engineering (1-3) KOEL (B4-6), Sintronics (B10-12),

Telco (B13-15), KEB Pumps (B34-36) Ruston Greaves (B37-39), Shri Krupa Industries

(B49-51), Siporex (B52-54), and Ganesh Coating (C3-4). The 3 canteens that have

reported that the CCS is prepared but that it cannot be disclosed and these are

Schenectady Beck (B31-33). The remaining 31 canteens have reported that the CCS is

prepared in those canteens. Of these 31 canteens there are 19 canteens in which the

CCS is prepared by the Accountant and these are the canteens like Bajaj Tempo (A1-5)

Sandvik Asia (B19-21), Forbes Marshall (B22-24), Kirloskar Oil (B40-42), BSP (B46-

48) and Mahindra British Telecom (C1-2). The canteen contractor prepares the CCS in

Deepak Fertilizers (B7-9). The canteen Manager prepares the CCS in Cummins (B16-

18), The accounts department prepares the CCS in SKF bearing (B28-30) and the

Management prepares it in Ruston Greaves (B37-39).

Table & Graph Q 33(c):Preparing the CCS: DCS (98-02)

A B C D Total


cannot Disclosed

CCS Prepared

- Dc7-9 - Dc 1-3(Acctt)

- DC13 - DC4-6(Acctt)

- - - DC10-12(A/C Dept.)

- - - DC14 (Acctt)

0 04 0 10 14

0 29% 0 71% 100%

0

5

10

COST SHEET IN DCS IN PUNE

Values 0 4 0 10

A B C D

The pair of TQ33(c) and GQ33(c) gives the information about the CCS

preparation in 14 Departmental canteens in Pune. In 4 Departmental canteens the CCS

is not prepared and in the remaining 10 Departmental canteens the CCS is prepared. SC

Railway Canteen (DC 7-9) and 512, Army Base Camp (DC13) do not prepare CCS.

The Accountant prepares the CCS in 7 depratmental canteens like Railway

Departmental Catering (DC1-3), HAL (DC4-6) and RDE (Engg) (DC14). The accounts

department prepares the CCS in Ruston (B10-12).

Table & Q 33(d):Preparing the CCS: RIC (98-02)

A B C D Total

No response CCS not

Prepared

CCS Prepared but

cannot Disclosed

CCS Prepared

R16-18 R 1-3 R1-3 R 4-6(A/C Dept.)

- R 7-9 - R 13-15( Acctt)

- R10-12 - -

- R22 - -

- R23 - -

03 11 03 06 23

12.9% 47.6% 12.9% 26.6% 100%

0

5

10

15

COST SHEET IN RICS IN PUNE

Values 3 11 3 6

A B C D

In TQ33(d) and GQ33(d) the information about the preparation of the CCS is given

about the 23 Rural Industrial canteens. There is no response from Kalyani Sharp,

Koregaon Bhima (R16-18) . The CCS is not prepared in 11 canteens such as Kalyani

Forge, Shirur (R1-3), Kalyani Brakes, Chakan (R7-9), Indian Seamless, Jejuri (R10-12),

Kasat Paper, Bebedhol (R22) and Indo Africa Paper, Sarola (R23). Saiba Coating,

Sudumbare (R19-21) prepares the CCS but reports that the same cannot be disclosed.

The accountant prepares the CCS in Bajaj Auto, Chakan (R13-15) and the account

department prepares the CCS in Kinetic Engineering, Koregaon Bhima (R4-6).

Table & Graph Q 33(e):Preparing CCS:122 IC (98-02)

A B C D Total


cannot Disclosed

CCS Prepared

a) 01 04 02 15 22

4.5% 18% 9% 68.5% 100%

b) 03 26 03 31 63

4.8% 42.4% 4.8% 48% 100%

c) - 04 - 10 14

0 29% 0 71% 100%

d) 03 11 03 06 23

12.9% 47.6% 12.9% 26.6% 100%

07 45 08 62 122

5.6% 36.8% 6.8% 50.8% 100%

0

20

40

COST SHEET IN RICS IN PUNE

a 1 4 2 15

b 3 26 3 31

c 0 4 0 10

d 3 11 3 6

A B C D

The last pair of TQ33(e) and GQ33(e) gives the information that in 62 canteens, the

CCS is prepared but in 45 canteens, the CCS is not prepared. There are 8 canteens that

prepare the CCS but claim that the same cannot be disclosed. The remaining seven

canteens have not given any response.

The section 6 (B) thus presents the factual position regarding the financial management

of the industrial canteens being investigated in this research study.

6 (C) PERSONNEL MANAGEMENT OF ICs

I Visiting other canteens

II Training in Management

III Domination in canteens

IV Instructions from Authorities

V Canteen Committee & WP

VI Running canteens by ladies

VII Composition of canteen committee

VIII Food Poisoning

IX Mishaps

X Canteens for satisfying customers

XI Production

XII Job satisfaction

6 (C) PERSONNEL MANAGEMENT OF ICs

The third group of responses to the twelve questions out of the 50 questions of

the Questionnaire seeks to collect information on the personnel management of the 122

industrial canteens in and around the city of Pune during the period of this investigatory

research study from 1998 to 2002. These twelve questions deal with the different

aspects of personnel management. The first two questions seek information about the

persons responsible to run the canteen. The question number nine seeks to find out if

the person managing or running the canteen has visited other industrial canteens and

which canteens have been visited. The question number ten is designed to get responses

about the course or the training the person has undergone in canteen catering

management. The question seeks the specification of the course completed by the

person who is required to manage the industrial canteen. The next question of the third

group is question number thirteen which seeks to gather information about the

domination in the industrial canteen. The specification of the dominating authority is

required. The domination of trade union or personnel manager or labour officer is to be

indicated by the respondent.

The next question of the third group is question number twenty which seeks responses

about the interference in the running of the industrial canteens by putting a question to

know if there are instructions from the higher authorities to those who are running the

canteen and the specification of the instructing authority is also sought. The question

number twenty six is about the composition of the canteen committee and the sub-

question, seeks to know if the workers participation in the canteen committee is

allowed or not. The question number twenty-seven seeks opinions on the matter of

running of an industrial canteen by ladies only. There is one more question on the

composition of the canteen committee which is question number forty-one. The

representational or nominational pattern of the canteen committee is to be specified

through the responses to this question.

The next two questions-question number forty-six and forty-seven seek to find out if

any hazards have taken place in these industrial canteens under scrutiny. The food-

poisoning incidents in Q46 and the accidents, fights, riots in Q47 are the points of

questioning. The question number forty-eight is designed to get responses about the

best thing in the career of running an industrial canteen. The question number forty-

nine is about the production of the industrial unit. The last question of the 50-Question

Questionnaire is question number fifty that again seeks respondent’s opinions about

liking the job of running the industrial canteen.

These twelve questions thus cover major aspects of personnel management like training

in canteen management, visits to other canteens, instructions from higher authorities,

composition of canteen committee, hazards and opinions about the career and running

the industrial canteen by ladies only.

6 (C) I VISITING OTHER CANTEENS

The Visits to other Industrial Canteens will have an impact on the running of the

Industrial Canteen in any industrial Units. The Question number 9 has its focus on this

activity.

Table & graph Q9 (a): canteens visited: SUUIC (98-02)

Not Visited other

ICs

Visited but Not

specified

Visited and

specified

Total

U03 U01 U02(02)

U05 U04 U06(02)

U08 U15 U07(02)

U09 U17 U10(02)

U11 U18 U12(01)

U20 U19 U13(01)

U22 - U14(05)

U16(03)

U21(03)

07 06 09 22

Not visited

Visited but

not specified

Visted and

specified

Specification : SKF – U02

Infosys – U07, U13,U16(3) Bacool Mahendra centre – U06

Telco – U02, U12(2) Weaker Sphery –U06

Bajaj – U07, U16(2) Bax Global – U10

KOEL, Kirkee – U14,U21 Paheja Bros – U10

KOL , Fursungi – U14, U21 Mahila Udyog - U14

Kirloskar Filters – U14, U21 Garware Wai - u14

Milton Flask factory – U16

The percentage of Visited other Canteens and Not Visited is 68% (15) and 32%

(07) respectively in the category of 22 single unit Urban Industrial Canteens, and in

respect of 63 Multiple Unit Urban Industrial Canteens the percentage is 90.6% (57) and

9.4% (06) respectively, while in Departmental Canteen it is 71.6% (10) and 28.4% (04)

and in Rural Canteens it is 77.4% (18) and 22.6% (05) respectively. The total of 22

canteen units is there which have not visited other industrial canteens and Visits are

paid to other industrial canteens by those who are connected to the remaining 100

industrial canteens. Visits are paid but not specified by 6 units out of the total 22 Single

Unit Urban Industrial canteens and these are Powertron (U01) Finolex (U04) L&T

InfoTech (U15) Kalyani Steels (U17) Sable Waghire (U18) and EME Work Station

(U19). There are 9 units which have specified the Visits paid and these units are

Thermax (U02) Mahendra Engineering Chemicals (U06) Tata Honey well (U07) Bax

Global (U10), Krupp Industrial (U12) Kinetic Engineering (U13) Kirloskar Pneumatics

(U14) BPL Mobile Cellular (U16) and Venky’s India(U21) , Three units pay visit to

Infosys and, two each to Telco, Bajaj , KOEL, Kirkee, KOL, Fursungi, Kirloskar

Filters and one each to SKF, Bacowl Mahendra Centre, Weaker Sphery, Bax Global,

Paheja Bros, Mahila Udyog, Garware, Wai and Milton Flask Factory. The break –up of

Not Visited and Visited in these 22 units is 15 and 7 and of those which have paid

Visits 6 have not specified and 9 units have specified their Visits.

Table & graph Q9 (b): Canteens visited: MUUIC (98-02)

Not Visited other ICs Visited but Not specified Visited and specified Total

B31-33 B4-6 A1-A5(02)

B43-45 B25-27 B1-B3(04)

- B40-42 B7-B9(04)

- B52-B54 B10-B12(02)

- - B13-B15(01)

- - B16-B18(04)

- - B19-B21(03)

- - B22-B24(03)

- - B28-B30(04)

- - B34-B36(03)

- - B37-B39(03)

- - B46-B48(03)

- - B49-B51(02)

- - C1-C2(01)

- - C3-C4(02)

06 12 45 63

9.4% 19% 71.6% 100%

Visted and

specified

Not visited

Visited but

not specified

Specifications :

(20) Telco – A1 – A5/ B7-B9/ B13-15/ B28-30/B34-36/ B46-48 (06) MM – B16-18/

B28-30

(14) Bajaj Auto – A1-A5/ B16-18/ B34-36/B37-39 (06)Philip –B19-21/B28-30

(12) Sandvik – B7-9/B16-18/B28-30/B37-39 (06) Cummins – b19-21/c3-4

(06) SKF – B16-18/B19-21 3each Infosys (B1-3) Versaare (B1-3)

(06) IBM Computers –B1-3/B7-9 Cognizant (B1-3)/Govt. (B10-12) Semi Govt.

(B10-12)

(06) Kinetic Engineering B7-9 / B34-36 Alfa Laval (B22-24) Thermax (B22-24)

2 End – Century Enka C3-4 Reliance (B49-51)

ATAT C1-2 Mercedez Benz (B49-51) TISCO (B46-48)

Bhilai Steel Plant (B46-48) KSB Pumps (B57-59)

Of the 63 Multiple Unit Urban Industrial Canteens, there are 6 units in which

the Visits have not been paid out of the remaining 57 industrial canteens in the category

of Multiple Unit Urban Canteens there are 12 units which have not specified their

Visits. Those which have specified their Visits to other industrial canteens are 45 units.

The pair of TQ9 (b) and GQ 9 (b) gives information about the unspecified and

specified Visits. Schenectady Beck (B31-330 and Mather Plat (B43-45) are the 6 units

which report that no Visits to other industrial canteens have been paid. The 12

industrial canteens which have paid the Visits but have not specified them are KOEL

(B4-6) Indian Card Clothing (B25-27) Kirloskar Oil (B40-42) and Siporex (B52-54).

The remaining 45 units have specified the Visits paid by them and these are Bajaj

tempo (A1-A5) Kinetic Engineering (B1-3) Deepak Fertilizers (B7-9), Sintronics

(B10-12) Telco (B13-15) Cummins (B16-18) Sandvik Asia(B19-21) Forbes Marshall

(B22-24) SKF Bearing (B28-30) KEB Pumps (B34-36), Ruston Greanes (B37-39) BSP

(B46-48) Sri Krupa Industries (B49-51), Mahindra British Telecom (C1-2) and Ganesh

Coating (C3-4). There are 20 units that have paid Visit to Telco, 14 to Bajaj Auto, 12 to

Sandvik Asia and 6 each to SKF, IBM Computers, Kinetic Engineering, MM, Philips,

and Cummins and 3 each to Infosys , Versaware, Cognizant, Govt., Semi Govt., Alfa

Laval, Thermax, Kirloskars, Reliance, Mercedes Benz, TISCO, Bhilai steel plant and

KEB pumps and 2 each to Century Enka and AT. This information is presented by

TQ9(b) and GQ9(b).

Table & graph Q9 (c) : Canteens visited: DC (98-02)

Not Visited other

ICs

Visited but Not

specified

Visited and

specified

Total

DC7-9 - DC1-3 (01)

DC14 - DC4-6 (02)

- - DC10-12(03)

- - DC13(01)

04 0 10 14

28.4% - 71.6% 100%

Visited but not

specified Visted and

specified

Not visited

Specification –

(04) Telco – DC10-12/DC13

(03) Railway Canteen – Dc1-3

(03) HAL - Dc4-6

(03) Others - DC 4-6

(03) Bajaj Auto – Dc10-12

(03) KSB – DC 10-12

The information about the Visits by the Departmental Canteens is presented by TQ9(c)

and GQ9(c). Out of the 14 departmental canteens 4 units have reported that no visits

have been paid and these units are SC Railway Canteen, Ghorpadi (DC7-9) and RDE

(Engg) (DC14). The remaining 10 units such as Railway Departmental Catering (DC1-

3), HAL (DC4-6), Greaves (DC10-12) and 512, Army base Camp (DC13) have

specified the visits paid. Telco is Visited by 4 units while 3 units each have visited to

Railway Canteen (DC1-3), HAL (DC4-6) and others Bajaj Auto, and KEB .

Table & graph Q9 (d) : Canteens visited: RICS (98-02)

Not Visited other

ICs

A

Visited but Not

specified

B

Visited and

specified

C

Total

R19-21 - R1-3

R22 - R4-6

R23 - R7-9

- - R10-12

- - R13-15

- - R16-18

05 0 18 23

22.5% - 77.4% 100%

Visted and

specified

Visited but

not

specified

Not visited

Specification –

09 Others –R1-3/ R13-15/R16-18 03 MM Mumbai R10-12

03 Sandvick –R4-6 03 MM Nasik R10-12

03 Telco -R4-6 03 Mico Nasik R10-12

03 Bajaj Auto Chakan – R7-9 03 PIF Co Bhosari R10-12

In the category of 23 Rural Industrial canteens, no Visits are paid by 5 units such as

Saiba Coating, Sudumbare (R19-21), Kasat Paper, Bebedhol (R22) and Indo Africa

Paper, Sarola (R23). The 18 units that have paid Visits and have specified then are

Kalyani Forge, Shirur(R1-3) Kinetic Engineering, Koregaon Bhima (R4-6) Kalyani

Brakes, Chakan (R7-9) Indian Seamless, Jejuri (R10-12), Bajaj Auto, Chakan (R13-15)

and Kalyani Sharp, Koregaon Bhima (R16-18). The Visits paid to are 3 each to Sandvik

and Telco, Bajaj Auto, MM, Mumbai, MM Nasik, Mico, Nasik and PIFCO Bhosari.

Table & graph Q9 (e): Canteens visited: 122 IC (98-02)

Not Visited other

ICs

Visited but Not

specified

Visited and

specified

Total

A B C

07 06 09 22

32% 27% 41% 100%

06 12 45 63

9.4% 19% 71.6% 100%

04 - 10 14

28.4% - 71.6% 100%

05 - 18 23

22.6% - 77.4% 100%

22 18 82 122

18.8% 15.4% 66.8% 100%

Visted and

specified

Visited but not

specified

Not visited

Out of the total 122 industrial canteens, 22 units report that no Visits have been

paid. Of the remaining 100 units of which 18 units have reported that the Visits are paid

but no specification is stated. In the remaining 82 units with 66.8% the pre dominant

group is of 45 MU Urban Industrial Canteens. This information is presented by the

group of TQ9(e) and GQ9(e).This is how the paying of Visits Occupies a significant

place in the information about the Visits by the total 122 Industrial Canteens.

6 (C) II TRAINING IN MANAGEMENT

Training in Management of canteen is the need of the hour for running canteens in the

Industrial establishments that have to cater to the needs of the employees of these units.

About 15% of those who are running or managing the 122 industrial catering, that is

those who run these 19 canteens have no formal training in the management of catering

units. About 37% i.e 46 industrial canteens of these 122 ICE, are run by those who

claim that though they have no formal training they have sufficient experience to run a

catering unit. The remaining 57 industrial canteens (48%) are run by those who have

formal training in hotel or canteen or catering unit management. There are four pairs of

tables and graphs from TQ10(a) to GQ10(d), which give information about the training

of the personnel in the four categories of the 22 Single Unit Urban industrial canteens

63 Multiple Unit Urban Industrial Canteens, 14 Departmental Canteens and 23 Rural

Industrial Canteens.

Table & graph 10(a) :Training completed: SUUICS (98-02)

No Course No but Experience Yes Course in

management

Total

U04 U03 U01 DC M

U05 U06 U02DCM

U08 U12 U07C M

U09 U20 U10DHM

U11 U21 U14DHM

U13 - U15DHM

U18 - U16DHM

U22 - U17DCM

- - U19CHM

08 05 09 22

36.5% 22.5% 41% 100%

Course in

management

41%

No but

Experience

23%

No course

36%

(01) Diploma in Catering M-U1

(03) Diploma in Canteen Management U02/U15/U17

(04) Diploma in Hotel Management – U10/U14/U16/U19

(01) Other Courses in Management - U07

The first pair of TQ10(a) and GQ10(a) gives information about the personnel rained in

respect of the 22 Single Unit Urban Industrial Canteens in Pune. Of the 22 canteens,

there are 8 units which have reported there no course has been completed by the

personal in these units. There are 5 units which have reported that no course is

completed but the personnel in these 5 units claim that they have experience enough to

run in industrial canteen efficiently. The remaining 9 units have completed at least one

course in management that is related to Hotel or Canteen Management. Of these 9 units

of Bax Global (U10) Kirloskar Pneumatics (U14), BPL Mobile Cellular (U16) and

EME Work Station (U19) have persons who have completed DHM- Diploma in Hotel

Management- courses. Diploma in Catering Management is the course that is

completed by 3 units namely Thermax (U02) L&T Infotech (U15) and Kalyani Steels

(U17). The courses in Management of Canteens have been completed by the Tata

Honeywell person (U07) and Diploma in Catering Management is completed by

Powertron (U01) No training is completed by Finolex (U04) Ammunition Factory (U08)

IAT Girinagar (U09) Datapro (U11) Sable Waghire (U18) and Ador Powertron (U22).

Experience is claimed as the substitute for training by Vikrant Auto (03) Mahendra

Engineering Chemicals (U05), Krupp industries (12), Baker Gauges (20) and Venky’s

India (21).

Table & graph Q10(b): Training completed: MWIC (98-02)


management

Total

A B C

B13-15 A1-A5 B1-3 DHM BV

Pune

B43-45 B7-9 B4-6 C F S M

C1 –C2 B10-12 B16-18 DHM

Mumbai

- B25-27 B19-21 DHM

Chennai

- B28-30 B22-24DHM

- B31-33 B37-39 DHM

- B34-36 B40-42 CFSM

- B52-54 B46-48 DHM

- - B49-51 DHM

- - C3-4 DHM

08 26 29 63

12.4% 41.4% 46.2% 100%

Course in

management

46%

No but Experience

41%

No course

13%

(20) Diploma in Hotel Management B1-3 (Bharati Vidyapeeth, Pane)B16-18

(DHM Mumbai), B19-21 (DHM, Chennai), B22-24, B37-39, B46-48, C3-4

(03) Degree in Hotel Management – B49-51

(06) Certificate in Food Services Management – B4-6, B40-42

The second pair of TQ10 (b) and GQ10(b) gives information about the training

through courses in management as reported by the 29 Multiple Unit Urban

Industrial canteens. In 20 of these, there are persons who have undergone the

training of Diploma in Hotel Management as in Kinetic Engineering (B1-3),

Cummins (B16-18), Sandvik Asia (B19-21), Forbes Marshall (B22-24), Ruston

Greaves (B37-39), BSP (B46-48) and Ganesh Coating (C3-4) In Shri Krupa

Industries (B49-51), a Degree – holder in Hotel Management is looking after

the management. The courses of Certificate in Food Services Management

completed by the persons in KOEL (B4-6) and Kirloskar Oil (B40-42).

Table & graph Q10(c) : Training Completed:DC (98-02)


management

Total

A B C

DC 7-9 DC14 DC1-3 DHN

- - DC4-6 C Cing MFN

- - D10-12 DHM,CT

- - DC13 C Cing M

03 01 10 14

21.3% 7.1% 71.6% 100%

Course in

management

72%

No but

Experience

7%

No course

21%

(03) Diploma in Hotel Management - Dc1-3

(03) Courses in Catering Management & Food Nutrition – DC 4-6

(03) Diploma in Hotel Management and Catering Technology - DC 10-12

(01) Courses in Catering Management – DC13

The information about the training through the courses in Management is

presented in TQ10 (c) and GTQ10(c) in respect of the 14 Departmental canteens

in Pune. No training is reported by SC Railway Canteen, Ghorpadi (DC7-9) and

No Courses but experience is reported by RDE (Engg) (DC14). The remaining

10 units and the training undergone are Railway Departmental catering (DC1-

3)- Diploma in Hotel Management, HAL (DC4-6)- courses in Catering

Management and Food Nutrition, Greaves (DC10-12) - Diploma in Hotel

Management and Catering Technology and 512 Army Base Camp (DC-13)

courses in Catering Management.

Table & graph Q10(d) : Training Completed: RIC (98-02)


management

Total

A B C

- R1-3 R4-6 C Cing M

- R10-12 R7-9 C Cing M

- R16-18 R13-15 DHMCI

- R19-21 -

- R22 -

- R23 -

0 14 09 23

Course in management

39%

No but Experience

61%

No course

0%

(03) Diploma in Hotel Management Catering Technology - R13-15

(06) Courses in Catering Management - R4-6/ R7-9

The information about training in 23 Rural ICs is given in TQ10 (d) And GTQ10 (d).

There are 14 units that have reported “No courses but Experience” and those are

Kalyani Forge, Shirur (R1-3), Indian Seamless, Jejuri (R10-12), Kalyani Sharp,

Koregaon Bhima (R16-18) Saiba Coating Sudumbare (R19-21), Kasat Paper, Bebedhol

(R22) and Indo Africa Paper, Sarola (R23). There are 9 units that have reported training

which are Kinetic Engineering, Koregaon Bhima (R4-6) -Course in Catering

management and Kalyani Brakes Chakan (R7-9) - Course in Catering Management and

Bajaj Auto Chakan (R13-15)- Diploma in Hotel Management and Catering Technology.

Table & Graph 10(e) :Training completed: RIC (98-02)


management

Total

A B C

(a) 08 05 09

36.5% 22.5% 41%

(b) 08 26 29

12.4% 41.4% 46.2%

(c) 03 01 10

21.3% 7.1% 71.6%

(d) 0 14 09

- 60.2% 39.8%

19 46 57 122

15.2% 36.8% 48% 100%

The pair of TQ10(e) and GTQ(e) gives information about all the 122 Industrial

canteens under study. Less then 50% to be exact 48% or 57 canteens have

Course in

management

46%

No but

Experience

38%

No course

16%

trained personnel for managing these units. Of these 57 in 27 Diploma in Hotel

Management in Food Services Management Course in 14 units, course in HM

and Catering Technology in 6 and other courses in 8 units. Of the remaining

52% about 37% or 46 claim Experience to be sufficient to manage such an

enterprise and the remaining 15% or 19 units have reported that no training is

completed by those who are running these units.

6 (C) III DOMINATION IN CANTEENS

The Domination in Canteens is the focus of Question number 13 in the Questionnaire.

Table & graph Q13(a) :Domination:SUUIC (98-02)

A B C

Yes, Domination No, Domination On

Account of

No, Domination Total

U14(Personel)

(Management)

U05(Advisory Cell) U01,U02,U03,U04

U06(Canteen Committee) U07,U08,U09,U10

U11,U12,U13,U14

U16,U17,U18,U19

U20,U21,U22

01 02 19 22

04.5% 09% 86.5% 100%

0

5

10

15

20

No of units

A B C

There is only one unit in which there is domination of the Personnel Manager which is

Kirloskar Pneumatics (U14) and there is no domination in 19 canteens as noticed in the

pair of TQ13(a) and GQ13(a), Powertron(U01), Thermax(U02), Vikrant Auto(U03),

Finolex(U04), Tata Honeywell(U07), Ammunition Factory(U08), IAT Girinagar(U09),

Bax Global (U10), Datapro(11), Krupp Industries(U12), Kinetic Engineering (U13)

L&T Infotech(U15), BPL Mobile Cellular(U16), Kalyani Steels(U17), Sable

Waghire(U18), EME Workstation(U19), Baker Gauges(U20), Venky’s India(U21) and

Ador Powertron(U22) are those canteens which have reported that there is no

domination in their canteen units. In Sudarshan Chemicals (U05) and Mahendra

Engineering Chemicals(U06), There is no domination because there is an Advisory Cell

in Sudarshan Chemicals (05) and there is a canteen committee in(06) Mahendra

Engineering Chemicals.

Table & graph Q13(b) :Domination:MUUIC (98-02)

A B C


Account of


B34-36(Lab Union

Leader)

A1-A5(Canteens

Committee)

B1-3, B4-6, B7-9,

B10-12

B52-54(Personel

Manager)

B16-18(Different

Committee)

B13-15, B19-21,

B22-24

B28-30(Support

from Union

Management)

B25-27, B31-33,

B43-45

B37-39(Due

Suggestions)

B46-48, B49-51

B40-42(Right C1-2, C3-4

Perspective

Interaction

06 17 40 63

9.6% 26.4% 64% 100%

0

20

40

No of units

A B C

In the category of 63 Multiple Unit Urban Industrial Canteens, there is no

domination in 57 canteens while in 6 canteens of KEB Pumps(B34-36) there is the

domination of labour union leader and in Siporex (B52-54), the domination is that of

the Personnel Manager of the Industrial Unit. There are 17 canteens in which there is

no domination on account of the reasons mentioned. Those 17 canteens are Bajaj

Tempo (A1-A5) in which the canteen committee functions in such a manner that there

is no domination and in Cummins(B16-18), different committees function, in SKF

Bearing (B28-30) there is support from union and management, in Ruston Greaves

(B37-39), due suggestions remove domination and in Kirloskar Oil(B40-42) right

perspective is adopted and through mutual interaction, there is no domination. There

are 40 canteens in which there is no domination and these are Kinetic Engineering(B1-

3), KOEL(B4-6), Deepak Fertilizers(B7-9), Sintronics(B10-12), Telco (13-15), Sandvik

Asia(B19-21), Forbes Marshall(B22-24), Indian Card Clothing(B25-27) Schenectady

Beck(B31-33), Mather Platt (B43-45) BSP (B46-48), Shri Krupa Industries(B49-51)

Mahindra British Telecom(C1-2) and Ganesh Coating(C3-4).

Table & graph Q13(c): Domination: DC (98-02)

A B C

Yes, Domination No, Domination

On Account of


DC1-3(Union) DC7-9(Committee

Elected by

Shareholders)

DC10-12

DC4-6(Bilateral Committee) DC13

DC14(CRDE(Engg)Union)

07 03 04 14

50% 21.3% 28.7% 100%

0

5

10

No of units

A B C

The pair of TQ13(c) and GQ13(c) shows how much domination is there in the

functioning of the 14 Departmental Canteens in Pune - In Railway Departmental

Catering (DC1-DC3), there is the domination of trade union, and in HAL(DC4-6) the

bilateral committee dominates while the RDE (Engg) union dominates in RDE

(Engg)(DC14). These 7 Departmental Canteens are 50% of the Departmental Canteens

under study. In SC Railway Canteen(DC7-9) the committee elected by shareholders is

the functioning body and so the question of domination does not arise. In Greaves

(DC10-12) and in 512, Army Base Camp (DC13), there is no domination at all.

Table & graph Q13(d):Domination: RIC (98-02)

A B C


Account of


R10-12(Personal Manager - R1-3

R4-6

R7-9

R13-15

R16-18

R19-21

R22

R23

03 0 20 23

14% 86% 100%

0

10

20

No of units

A B C

In the category of 23 Rural Industrial Canteens also as noticed in TQ13(d) and

GQ13(d), there are 20 canteens in which there is no domination and there is domination

of the Personnel Manager in the 3 of Indian Seamless Jejuri, Canteens in which there is

no domination are Kalyani Forge, Shirur(R1-3), Kinetic Engineering, Koregaon

Bhima(R4-6) Kalyani Brakes, Chakan(R7-9), Bajaj Auto, Chakan (R13-15), Kalyani

Sharp, Koregaon Bhima (R16-18), Saiba Coating, Sudumbare(R19-21), Kasat Paper

Bebedhol(R22) and Indo-Africa Paper, Sarola(R23).

Table & graph Q13(e):Domination: 122 IC (98-02)

A B C


Account of


a) 01

4.5%

02

09%

19

86.5%

23

100%

b) 06

9.6%

17

26.4%

40

64%

63

100%

c) 07

30%

03

21.3

04

28.7%

14

100%

d) 03

14%

- 20

86%

23

100%

17 22 83 122

13.6% 17.6% 68.8% 100%

0

50

100

No of units

A B C

The group of TQ13(e) and GQ13(e) brings to notice the presence or absence of

domination in the total 122 Industrial Canteens in Pune area during the period 1998-

2002. The fact that predominantly emerges is that in 83 canteens (68.8%) out of these

122 industrial canteens, there is no domination of any type in the functioning of these

canteens. There are 22 more canteens in which too there is no domination on account of

different reasons such as the canteen committees and advisory cell and some other

measures. There are about 14% of these 122 canteens, 17 canteens in which there is

domination. Of these 17 canteens, in 7 canteens there is the domination by the

Personnel Managers and in 7 canteens, the domination of the Trade Union exists. In 3

canteens, the Bilateral Committee domina

tes.

6 (C) IV INSTRUCTIONS FROM AUTHORITY

The tables and graphs from TQ20(a) to TQ20(e) and from GQ20(a) to GQ20(e)

provide information about the instructions from the Higher Authorities such as

Management, Personnel Manager or Canteen Committee regarding the functioning of

the canteens. The tables and graphs represent the nature of Instructions. The major

areas about which the instructions are issued are quality and quantity of menu, service,

hygiene, timings and other matters of operating procedure.

Table & graph Q20(a) : Instructions: SUUIC (98-02).

A B C D E F

No

Instructions

Menu & Quality

Quantity

Service Hygiene Timings Other

- U05 [U05] [U05] U01(CC) U07(PM)

U18 U06 U08 U02M U10

U20 U14 U09 U03(CC) U11(M)

U22 U15 U12(PM) U04(CC) U16(M)

CC -

Canteen

Committee

U13 U17

M-

Management

U19(M)

PM-

Personnel

Manager

U21(M)

0 04 03 04 04 07 22

18% 13.5% 18% 18% 32.5% 100%

AB

C

DE

F

The first pair of TQ20(a) and GQ20(a) supplies information about the

instructions in running the 22 Single Unit Urban ICs in Pune. There are 4 canteens in

which the quality and quantity of menu is the central issue of the instructions given and

these are Sudarshan Chemicals (U05), Sable Waghire (U18) Baker Gauges(R20) and

Ador Powertron(U22). Service is the focus of instructions in 3 canteens such as

Mahendra Engineering Chemicals(U06), Kirloskar Pneumatics (U14) and L&T

Infotech(U15) and also Sudarshan Chemicals (U05). There are 4 canteens which

receive instructions about hygiene and these are Ammunition Factory(U08), IAT

Girinagar(U09), Krupp Industries(U12), and Kinetic Engineering (U13). There are

4canteens which are instructed about timings and these are Powertron (U01).

Thermax(U02), Vikrant Auto(U03) and Finolex (U04). The remaining 7 canteens -

Tata Honeywell(U07), Bax Global (U10), Datapro(U11), BPL Mobile Cellular(U16),

Kalyani Steels (U17), EME Work Station(U19) and Venky’s India(U21) have other

institutions.

Table & graph Q20(b) : Instructions: MUUIC (98-02).

A B C D E F

No

Instructions

Menu &

Quality

Quantity


- A1-5(M) [A1-5] [B1-3] [B1-3] [A1-A5](Budget

B4-6 B31-33(M) [B7-9] [B7-9] [B1-3](Equipment)

B7-9 [B31-33] [B31-33] [B7-9](Equipment)

B10-12 [B40-42] B40-42 [B10-12]

B13-15 C1-2 [C1-2] [B16-18](Budget)

B16-18 [C3-4] C3-4

B19-21

B22-24

B25-27

B28-30

B34-

36(M)

B37-39

B43-45

B46-48

B49-51

B52-54

53 03 02 05 [17] 63

84% 4.8% 3.2% 8% 0 100%

A

BCD

E

F

The second pair of TQ20(b) and GQ20(b) provides information about the

pattern of instructions in respect of 63 Multiple Unit Urban Industrial Canteens. Most

of the 63 canteens receive instructions about the quality and quantity of their menu.

These 53 canteens are Bajaj Tempo (A1-5), Kinetic Engineering (B1-3), KOEL (B4-6),

Deepak Fertilizers(B7-9), Sintronics (B10-12), Telco (B13-15), Cummins(B16-18),

Sandvik Asia(B19-21), Forbes Marshall(B22-24), Indian Card Clothing(B25-27), SKF

Bearing(B28-30), KEB Pumps (B34-36), Ruston Greaves (B37-39), Mather Platt(B43-

45), BSP (B46-48), Shri Krupa Industries(B49-51) and Siporex(B52-54). There are 3

canteens of Schenectady Beck (B31-33) which get instructions about service and also

Bajaj Tempo (A1-5). The instructions about Hygiene are received by Mahindra British

Telecom (C1-2) and also Kinetic Engineering (B1-3), Deepak Fertilizer(B7-9),

Schenectady Beck(B31-33), Kirloskar Oil (B40-42) and Ganesh Coating(C3-4). There

are 5 canteens that are given instructions about timings and these are Kirloskar Oil

(B40-42) and Ganesh Coating (C3-4) and also by Kinetic Engineering(B1-3), Deepak

Fertilizers(B7-9), Schenectady Beck (B31-33) and Mahindra British Telecom (C1-2).

There are also instructions about budget or equipment as in the case of 17 canteens

such as Bajaj Tempo [(A1-5) Budget], Kinetic Engineering[(B1-3)Equipment] Deepak

Fertilizers [(B7-9)Equipment], Sintronics (B10-12) and Cummins [(B16-18)Budget].

Table & graph Q20(c) : Instructions:DC (98-02).

A B C D E F

No

Instructions

Menu Q

& Q


DC1-3 D7-9(CC) DC4-6 DC10-12 DC14 -

DC13(M)

03 04 03 03 01 - 14

21.3% 29% 21.3% 21.3% 7.1% 100%

A

BC

D

E F

The information about instructions received by 14 Departmental Canteens is

presented in TQ20(c) and GQ20(c) No instructions are received by Railway

Departmental Catering (DC1-3). Instructions about the quality and quantity of menu are

received by 4 canteens namely SC Railway Canteen (DC7-9) and 512, Army Base

Camp (DC13). Instructions about service are given to the 3 canteens of HAL (DC4-6).

Hygiene is the focus of instructions issued to the 3 canteens of Greaves (DC10-12) and

instructions about timings are issued to RDE (Engg) (DC14)

Table & graph Q20(d) : Instructions:RIC (98-02).

A B C D E F

No

Instructions

Menu Q

& Q


R10-12 R7-9 4-6 R1-3 [R13-15] R23

R13-15 [R16-18] [R4-6] R22

R16-18 [R19-21]

R19-21

03 12 03 03 01 01 23

12.9% 52.7% 12.9% 12.9% 4.3% 4.3% 100%

A

B

C

D

E F

The next pair of TQ20(d) and GQ20(d)gives information about the instructions

in respect of 23 Rural Industrial Canteens. No instructions are received in the 3

canteens of Indian Seamless, Jejuri (R10-12). There are 12 canteens which get

instructions about the quality and quantity of menu and these are Kalyani Brakes,

Chakan(R7-9), Bajaj Auto, Chakan (R13-15), Kalyani Sharp, Koregaon Bhima (R16-

18) and Saiba Coating, Sudumbare(R19-21). Instructions about service are given to

Kinetic Engineering, Koregaon Bhima (B4-6) and also Kalyani Sharp Koregaon Bhima

(R16-18). Hygiene is the focus of instructions given to Kalyani Forge, Shirur (R1-3)

and also Kinetic Engineering, Koregaon Bhima (R4-6) and Saiba Coating,

Sudumbare(R19-21). There are instructions about timings which are issued to Kasat

Paper, Bebedhol(R22) and also to Bajaj Auto, Chakan (R13-15). The instructions from

other category are issued to Indo Africa Paper, Sarola (R23)

Table & graph Q20(e) : Instructions:122 IC (98-02).

A B C D E F

No

Instructions

Menu Q

& Q


a) 0 04

18%

03

13.5%

04

18%

04

18%

07

32.5%

22

100%

b) 0

53

84%

03

4.8%

02

3.2%

05

8%

0 63

100%

c) 03 04 03 03 01 0 14

21.3% 29% 21.3% 21.3% 7.1% 100%

d) 03

12.9%

12

52.7%

03

12.9%

03

12.9%

01

4.3%

01

4.3%

23

100%

06 73 12 12 11 08 122

4.8% 59.9% 9.8% 9.8% 8.8% 6.9% 100%

A

BC

D

EF

The fifth group of TQ20(e) and GQ20(e) gives information that 73 out of the total 122

canteens get instructions about Menu, 12 each about service, and Hygiene. There are 11

canteens that are instructed about timings and 8 canteens receive other instructions

about budget and equipment. The remaining 6 canteens receive no instructions.

6 (C)V CANTEEN COMMIITTEE AND WP

The five tables and the five graphs of TQ26(a) to TQ26(e) and GQ26(a) to GQ26(e)

present the factual information about the functions of the canteen committee and the

participation of workers in that committee in the canteen concerned. The 122 Industrial

canteens in Pune area during the period from 1998 to 2002 that have given their

responses to the question number 26 of the 50 Question Questionnaire circulated in

these industrial canteens.

Table & graph Q26(a): CC and WP: SUUIC (98-02)

A

No canteen Committee

B

Canteen Committee

Not Specified

C

Canteen Committee

(workers Participation)

Total

U07 - U01(WP)

U08 - U02(WP)

U10 - U03(WP)

U13 - U04(WP)

U15 - U05(WP)

U17 - U06(WP)

U18 - U09(WP)

U19 - U11(WP)

U21 - U12(WP)

- - U14(WP)

- - U16(WP)

- - U20(WP)

- - U22(WP)

09 0 13 22

40.5% 0 59.5% 100%

0

2

4

6

8

10

12

14

NO.OF UNITS

A B C

The pair of TQ26(a) and GQ26(a) provides the information about canteen

committee and the participation of workers in the 22 Single Unit urban Industrial

Canteens in Pune. There are 9 canteens (40% approximately) out of these 22 canteens

that have reported that there is no canteen committee in these canteens. These 9 canteens are Tata Honeywell (U07) Ammunition Factory (U08), Bax Global (U10),

Kinetic Engineering (U13), L&T Infotech (U15) Kalyani Steels (U17), Sable Waghire

(U18), EME Work station (U19) and Venky’s India (U21). The remaining 13 canteens

in this category have canteen committee and in all of these canteens the participation of

workers is allowed. These 13 canteens are Powertron (U01), Thermax (U02), Vikrant

Auto (U03) Finolex (U04) Sudarshan Chemicals (U05), Mahendra Engineering

Chemical (U06), IAT, Girinagar (U09), Datapro (U11), Krupp Industries (U12),

Kirloskar Pneumatics (U14), BPL Mobile Cellular (U16), Baker Gauges (U20) and

Ador Powertron (U22).

Table & graph Q26(b): CC and WP: MUUIC (98-02)

A


B

Canteen Committee

Not Specified

C

Canteen Committee

(workers

Participation)

Total

B13-15 B4-6 A1-5

B25-27 - B1-3(WP)

B43-45 - B7-9(WP)

B49-51 - B10-12(WP)

C 3-4 - B16-18(WP)

- - B19-21(WP)

- - B22-24(WP)

- - B28-30(WP)

- - B31-33(WP)

- - B34-36(WP)

- - B37-39(WP)

- - BB46-48(WP)

- - B52-54(WP)

- - C 1-2(WP)

14 06 43 63

22.2% 9.4% 68.4% 100%

0

10

20

30

40

50

NO.OF UNITS

A B C

In TQ26(b) and GQ26(b) the information about the canteen committee and

workers participation in the 63 Multiple Unit Urban ICS is presented. There are 14

canteens in this category that have no canteen committee. The 14 canteens without

canteen committee are Telco (B13-15), Indian Card Clothing (B25-27), Mather Platt

(B43-45), Shri Krupa Industries (B49-51) and Ganesh Coating (C3-4). There are 6

canteens which have not specified in the responses about canteen committee and these

are KOEL (B4-6) and Kirloskar Oil (B40-42), There are 43 canteens in which canteen

committees function but of these 8 canteens have not stated about workers participation

and these 8 canteens are Bajaj Tempo (A1-A5) and Siporex (B52-54). The remaining

35 canteens have canteen committee and workers participation is allowed in all these

35 canteens. The 35 canteens are Kinetic Engineering (B1-3), Deepak Fertilizers (B7-9),

Sintronics (B10-12), Cummins (B16-18), Sandvik Asia (B19-21), Forbes Marshall

(B22-24), SKF Bearing (B28-30), Schenectady Beck (B31-33), KEB Pumps (B34-36),

Ruston Greaves (B37-39), BSP (B46-48), Siporex (B52-54) and Mahindra British

Telecom (C1-2).

Table & graph Q26(c):CC and WP: DC (98-02)

A


B

Canteen Committee

Not Specified

C

Canteen Committee


Total

DC1-3 Dc4-6(Bilateral

committee)

Dc7-9(WP)

- DC10-12(WP) DC13(WP)

- - DC14(WP)

03 06 05 14

21.3% 43.6% 36.1% 100%

0

1

2

3

4

5

6

NO.OF UNITS

A B C

The group of TQ26(C) and GQ26(C) gives the information about the canteen

committee and the workers participation in it in the 14 Departmental Canteens in Pune.

There is no canteen committee in Railway Departmental Catering (DC1-3). There is

canteen committee but in the response it is not specified in 6 canteens in all but of these

3 canteens of HAL (DC4-6) have a Bilateral Committee and also the committee

functioning is unspecified in respect of Greaves (DC10-12) but it is reported that

workers do participate. The remaining 5 canteens of SC Railway Canteen (DC7-9), 512,

Army Base Camp (DC13) and RDE (Engg) (DC14) have canteen committees and

workers participation is there in their functioning.

Table & graph Q26(d): CC and WP: RIC (98-02)

A


B

Canteen Committee

Not Specified

C

Canteen Committee


Total

R 22 - R 1-3(WP)

R23 - R 4-6(WP)

- - R 7-9(WP)

- - R 10-12(WP)

- - R 13-15(WP)

- - R 19-21(WP)

02 0 21 23

10% 0 90% 100%

0

5

10

15

20

25

NO.OF UNITS

A B C

The fourth pair of TQ26(d) and GQ26(d) supplies the information about the

functioning of canteen committee and the workers participation in the 23 Rural

Industrial Canteens. There are two units of Kasat Paper, Bebedhol (R22) and Indo

Africa Paper, Sarola (R23) that do not have canteen committee. The remaining 21

canteens have canteen committees and workers participation is allowed in these

committees. The 21 canteens are Kalyani Forge, Shirur, (R1-3), Kinetic Engineering,

Koregaon Bhima, (R4-6), Kalyani Brakes, Chakan (R7-9), Indian Seamless, Jejuri

(R10-12), Bajaj Auto, Chakan ((R13-15), Kalyani Sharp, Koregaon Bhima (R16-18),

and Saiba Coating, Sudumbare (R19-21).

Table & graph Q26(e):CC and WP: IC (98-02)

A


B

Canteen Committee

Not Specified

C

Canteen Committee


Total

a) 09 0 13 22

40.5% 0 59.5% 100%

b) 14 06 43 63

22.2% 9.4% 68.4% 100%

c) 03 06 05 14

21.3% 42.6% 36.1% 100%

d) 02 0 21 23

10% 0 90% 100%

28 12 82 122

22.4% 9.6% 68% 100%

0

20

40

60

80

100

NO.OF UNITS

A B C

TQ26(e) and GQ26(e) together give information about all the 122 ICs under

study in respect of the formation of canteen committees and the participation of

workers in these committees and their functioning. There are 68% of these 122

Industrial Canteens, that is 82 units which have canteen committees constituted in them

and in which workers participate positively and actively. There are 6 Departmental

Canteens of which 3 units have reported workers participation and 3 have set up a

Bilateral Committee. There are 6 more canteens that have not given specified response

about the canteen committee but have suggested its functioning. There are 94 canteens

(77.6%) that have given positive indications in this respect. The remaining 28 units do

not have any canteen committee functioning.

6 (C)VI RUNNING CANTEENS BY LADIES

The Question number 27 is one of those questions in this Questionnaire in

which the opinions of the respondents are sought. This question seeks to gather

information about the opinions of those who have responded on behalf of these 122

industrial canteens on the issue of running a canteen by ladies only. Some of the 122

respondents have given no responses. There are those who approve of this idea – These

reactions are presented in the five pairs of tables and graphs from TQ27(a) – (e) and

GQ 27 (a)- (e)

Table & graph Q27(a):canteens by Ladies:SUUIC (98-02)

A B C Total

No Response Ladies can not Run

Canteen

Ladies Can Run

Canteens

U01 U06 U03

U02 U17 U04

U10 U21 U05

U13 U22 U07

U14 - U08

- - U09

- - U11

- - U12

- - U15

- - U16

- - U18

- - U19

- - U20

05 04 13 22

23% 18% 59% 100%

0

2

4

6

8

10

12

14

A B C

RE

SP

ON

SE

IN

UN

ITS

The first pair of TQ27(a) and GQ 27(a) shows that there are 13 canteens’

respondents who approve of this idea and 4 that do not favour it. There is no response

from 5 canteens which are Powertron (U01), Thermax (U02), Bax Global (U10),

Kinetic Engineering (U13) and Kirloskar Pneumatics (U14). There are 4 respondents

who do not favor the idea and these canteens are Mahendra Engineering Chemicals

(U06) Kalyani Steels (U07) Venky’s India (U21) and Ador Powertron (U22). Those

that Favour the idea of canteens being run by ladies only are 13 canteen respondents

such as Vikrant Auto (U07) Finolex (U04), Sudarshan Chemicals (U05), Tata

Honeywell (U07) Ammunition Factory (U08), IAT, Girinagar (U09), Datapro (U11),

Krupp Industries (U12), L&T Infotech (U15), BPL Mobile Cellular (U16), Sable

Waghire (U18), EME Work station (U19), and Baker Gauges (U20).

Table & graph Q27(b):Canteens by Ladies: MUUIC (98-02)

A

No Response

B

Ladies can

not Run

Canteen

C

Ladies Can

Run

Canteens

Total

B25-27 B10-12 A1-5

B34-36 B13-15 B1-3

B37-39 B28-30 B4-6

- B43-45 B7-9

- B52-54 B16-18

- C 1-2 B19-21

- - B22-24

- - B31-33

- - B40-42

- - B46-48

- - B49-51

- - C3-4

09 17 37 63

14% 27% 59% 100%

0

5

10

15

20

25

30

35

40

A B C

RE

SP

ON

SE

IN

UN

ITS

The views of the respondents of the 63 Multiple Units Urban Industrial

Canteens are presented in the group of TQ 27 (b) and GQ 27 (b). There is no response

from 09 canteens which are Indian Card Clothing (B25-27), KEB Pumps (B34-36) and

Ruston Greaves (B37-39). The negative response is given by 17 canteens Sintronics

(B10-12), Telcom (B13-15), SKF Bearing (B28-30), Mather Platt (B43-45), Siporex

(B52-54) and Mahindra British Teleco (C1-2). The idea of running a canteen by ladies

only is approved by the respondents from 37 canteens which are Bajaj Tempo (A1-5),

Kinetic Engineering (B1-3), KOEL (B4-6), Deepak Fertilizers (B7-9), Cummins (B16-

18), Sandvik Asia (B19-21), Forbes Marshall (B22-24), Schenectady Beck (B31-33),

Kirloskar Oil(B40-42), BSP (B46-48), Shri Krupa Industries (B49-51) and Ganesh

Coating (C3-4).

Table & graph Q27(c):Canteen by Ladies:DC (98-02)

A

No Response

B

Ladies can not Run

Canteen

C

Ladies Can Run

Canteens

Total

DC14 DC4-6 DC1-3

- DC10-12 DC7-9

- - DC13

01 06 07 14

7.2% 42.8% 59% 100%

0

1

2

3

4

5

6

7

8

A B C

RE

SP

ON

SE

UN

ITS

In TQ27(c) and GQ27(c) the views of the respondents of 14 Departmental canteens in

Pune are presented. There is no response from RDE (Engg.) (DC14) and the idea of

running a canteen by ladies only is not approved by HAL (DC4-6) and Greaves (DC10-

12). The remaining 50% or 7 canteens that favour the idea are Railway Departmental

Catering (DC1-3), SC Railway canteen (DC7-9), and 512, Army Base Camp (DC13).

Table & graph Q27(d):Canteen by Ladies:RIC (98-02)

A

No Response

B

Ladies can not Run

Canteen

C

Ladies Can Run

Canteens

Total

R07-09 R16-18 R1-3

R10-12 R22 R4-6

R23 - R13-15

- - R19-21

07 04 12 23

30% 17% 53% 100%

0

5

10

15

A B C

RE

SP

ON

SE

UN

ITS

The presentation of the views of respondents from 23 Rural Industrial Canteens is made

in TQ27(d) and GQ27(d). Of the 23 industrial canteens of this category, 7 canteens

have not recorded any response which is Kalyani Brakes, Chakan (R7-9), Indian

Seamless, Jejuri (R10-12), and Indo Africa Paper, Sarola (R23). The negative view that

the ladies can not run canteens is expressed by Kalyani Sharp, Koregaon Bhima (R16-

18) and Kasat Paper Bebedhol (R23). The remaining 12 canteens that express the

assertive response in favour of the running of canteens by ladies only are Kalyani

Forge, Shirur (R1-3), Kinetic Engineering, Koregaon Bhima (R4-6), Bajaj Auto,

Chakan (B13-15) and Saiba Coating, Sudumbare (R19-21).

Table & graph Q27(e) :Canteen by Ladies: 122 IC (98-02)

A

No Response

B

Ladies can not Run

Canteen

C

Ladies Can Run

Canteens

Total

a) 05 04 13 22

23% 18% 59% 100%

b) 09 17 37 63

14% 27% 59% 100%

c) 01 06 07 14

7.2% 42.8% 50% 100%

d) 07 04 12 23

30% 17% 53% 100%

22 31 69 122

17.8% 24.8% 57.4% 100%

0

10

20

30

40

50

60

70

80

A B C

RE

SP

ON

SE

IN

UN

ITS

The total picture of these 122 views of the 122 Industrial canteens is presented in the

pair of TQ27(e) and GQ27(e). There is no reponse from 22 Industrial canteens (17.8%).

There is a negative response to the idea of running a canteen by ladies only from 31

industrial canteens (24.8%). The idea is approved by 69 canteens (53%) giving a

positive response to the Question number 27.

6 (C) VII COMPOSITION OF CC

Out of the 122 ICs, 52 canteens have not given response to question 41 about the

composition of canteen committee. These canteens out of 22 SUUICs are Sudarshan

Chemicals (U05), Tata Honeywell (U07), Ammunition Factory (U08), Bax Global

(U10), Kinetic Engineering (U13), L&T Infotech (U15), Kalyani Steels (U17), Sable

Waghire (U18), EME Work station (U19) and Venky’s India (U21). There are 8 Single

Unit Urban Industrial Canteens in which the composition of the canteen committee is

representational which are Powertron (U01) Thermax (U02), Finolex(U04) Mahendra

Engineering Chemicals (U06), Datapro (U11) Krupp Industries (U12) BPL Mobile

(U16) and Ador Powertron (U22). There is the system of nomination which is followed

in 4 canteens to form the canteen committee and these are Vikrant Auto (U03) IAT,

Girinagar (U09), Kirloskar Penumatics (U14) and Baker Gauges (U20).

Table & graph Q. 41: CC Composition (98-02)

A B C Total

No canteen

committee

Representational Nominational

a) U05 U15 U01 U02 U03

U07 U17 U04 U06 U09

U08 U18 U11 U12 U14

U10 U19 U16 U22 U20

U13 U21 - -

10 08 04 22

b) A1-5 B+6 B 1-3 B10-12

B13-15 B7-9 B16-18

B25-27 B49-51 B22-24 B19-21

B40-42B52-54 B28-30 B34-36 B37-39

B43-45 C 3-4 B31-33 B46-48 C 1-2

28 21 14 63

c) DC1-3 DC7-9 -

DC4-6 DC13 -

DC10-12 DC14 -

09 05 0 14

d) R19-21 R1-3 R4-6

R22 R10-12 R7-9

R23 R13-15 -

- R16-18 -

05 12 06 23

52 46 24 122

0

50

VALUES

A B C

a

c

There are 14 Multiple Unit Urban Industrial canteens which are Sintronics (B10-12)

Cummins (B16-18), Sandvik Asia (B19-21), Ruston Greaves (B37-39) and Mahindra

British Telecom (C1-2) which have the Nominational pattern in the composition of

canteen committee. The 21 MUUICs in which the representational pattern of the

composition of canteen committee is used are Kinetic Engineering (B1-3), Deepak

Fertilizers (B7-9), Forbes Marshall (B22-24), SKF Bearing (B28-30), Schenectady

Beck (B31-33), KEB Pumps (B34-36) and BSP (B46-48). The remaining 28 are Bajaj

Tempo (A1-5), KOEL (B4-6), Telco (B13-15), Indian Card Clothing (B25-27),

Kirloskar Oil (B40-42), Mather Platt (B43-45), Shri Krupa Industries (B49-51),

Siporex (B52-54) and Ganesh Coating (C3-4).

Out the 14 Departmental canteens 9 have not given any responses which are

Railway Departmental Catering (DC1-3), HAL (DC4-6) and Ruston (DC10-12). The

remaining 5 canteens that follow in the Composition of canteen committee the

representational pattern are SC Railway Canteen (DC7-9), 512, Army Base Camp

(DC13) and RDE (Engg) (DC14).

There are 5 Rural Industrial canteens out of the total 23 canteens, that have not

given any response. These 5 canteens are Saiba Coating Sudumbare (R19-21)_, Kasat

Paper Bebedhol (R22) and Indo Africa Paper, Sarola (R23). The representational

composition of the canteen committee is there in 12RICs which are Kalyani Forge,

Shirur (R1-3), Indian Seamless, Jejuri (R10-12) Bajaj Auto, Chakan (R13-15) and

Kalyani Sharp, Koregaon Bhima (R16-18). Kinetic Engineering, Koregaon Bhima

(R4-60) and Kalyani Brakes, Chakan (R7-9) are the six Rural industrial canteens that

follow the nominational system in the composition of the canteen committee.

6 (C) VIII FOOD POISONING

Table & graph Q. 46:Food Poisoning: 122 IC (98-02)

NO U01- U22 (22)

NO A1-5, B1 – B54, C1-4 (63)

NO DC1-DC14 (14)

NO R1- R23 (23)

020406080

NO U01-22 NO A1-5,B1-B54,C1-4 NO DC1-CD14 NO R1-R23

VA

LU

ES

6 (C) IX MISHAPS

Table & graph Q.47: Mishaps: 122 IC (98-02)

NO U1-U22 (22)

NO A1-5, B1-B54, C1-C4 (63)

NO DC1-DC14 (14)

NO R1-R23 (23)

020406080

NO U01-22 NO A1-5,B1-

B54,C1-4

NO DC1-CD14 NO R1-R23

VA

LU

ES

6 (C) X CANTEENS FOR SATISFYING CUSTOMERS

Table & graph Q. 48: Customer satisfaction:122 IC (98-02)

U1-U22 (22)

A1-5, B1-54, C1-4 (63)

DC1-DC14 (14)

R1-R23 (23)

0

20

40

60

80

NO U01-22 NO A1-5,B1-

B54,C1-4


VA

LU

ES

6 (C) XI PRODUCTION

Table & Graph Q.49: Company production: 122 ICs (98-02)

No Response U1-U22 (22)

No Response A1-5, B1-54,C1-4 (63)

No Response DC1 – DC14 (14)

No Response R1 – R23 (23)

0

20

40

60

80

NO U01-22 NO A1-5,B1-

B54,C1-4


VA

LU

ES

6 (C) XII JOB SATISFACTION

Table & graph Q. 50:Job Satisfaction: 122 Ics (98-02)

Yes - U1 – U22 (22)

Yes – A1-5, B1-54, C1-4 (63)

Yes – DC1 – DC14 (14)

Yes – R1 – R23 (23)

0

20

40

60

80

NO U01-22 NO A1-5,B1-

B54,C1-4


VA

LU

ES

There are uniform answers. Negative responses are indicated in respect of three

questions.

In response to Q46, the responses reveal the fact that there have been no cases

of food poisoning in all the 122 ICs.

The responses to Q47 indicate that there have been no accidents, fights and riots

in any of the 122 industrial canteens.

The answer is uniform in response to Q48. There is no response to Q49. The

responses to Q50 express the view of all the respondents which clearly brings out the

fact that the respondents have liking for the job they are required to do.

The section 6 (C)\ presents the overall picture of the personnel management of

the 122 industrial canteens in and around Pune during the span of 1998-2002 which are

being investigated through the analysis of responses to the 12 questions related to the

personnel management in the skim of the present research study.

6 (D) ORGANISATIONAL WORKING OF ICs

I Year of Establishment

II Numbers of Workers

III Preparing Disposing Items

IV Special Items

V Employee Number, Salary, Status

VI Cleanliness

VII Modern Equipment

VIII Timings, Shifts & Schedules

IX Daily Preparations

X No Discrimination

XI Appointing female workers

XII Tables and Chairs

XIII Cylinders

XIX Canteens as Mirrors

XV Effects on family life

XVI Area of canteens

XVII Serving Non Veg Food

6 (D) ORGANISATIONAL WORKING OF ICs

The last fourth group of responses to the remaining seventeen questions of this 50-

Question Questionnaire seeks information about the organisational working of the 122

industrial canteens in and around the city of Pune during the period of the research

study from 1998 to 2002. The first question of this fourth group is question number

one which is designed to compile information on the year of establishment of the

industrial canteens in and around the Pune area. The question number two seeks

responses about the number of beneficiaries of the industrial canteens concerned. The

next two questions are about the items. The question number five gives information

about the items which are in demand and what is done with unsold items. The question

number eight seeks information about the special items prepared in these industrial

canteens. The next question is question number eleven that gives information about the

number of cooks and other workers employeed in the canteen, and their salaries and

their status as permanent or temporary employees. The question number fourteen seeks

responses about the precautions and measures taken to maintain cleanliness in the

industrial canteens under scrutiny. The question number fifteen is designed to collect

information about the equipments used in the industrial canteens of the Pune region.

The next question is question number sixteen which gives information about the

timings of the canteens and the shifts in which these canteens function. The focus of the

question number nineteen is to find out which items are prepared daily in these

industrial canteens. The next question is question number twenty-one which seeks to

know if any discrimination is made in the recruitment of canteen employees. The

question number twenty-two is aimed at finding out if the maid-servants are employed

and what is the job that is assigned to them. The question number twenty-three seeks

responses to gather information about the number of tables and chairs used in the

service area of these canteens. The number of gas cylinders used every month is the

point of information sought through the responses to the question number twenty-five.

The next question is question number thirty which is designed to seek opinions about

the cleanliness as the mirror of these canteens. The next question is question number

forty that seeks responses about the effect on family life of the career of running an

industrial canteen. The question number forty-two is designed to get responses about

the area of the industrial canteens under scrutiny. The last question of the last fourth

group is question number forty-three which seeks information whether veg or veg and

non-veg food is served in these industrial canteens.

The organisational working of these industrial canteens is covered through the

responses to these seventeen questions about the year of establishment, the number of

beneficiaries, the items prepared, the items in demand, items made specially, items

prepared daily, the unsold items and their disposal, the number of cooks, workers, their

salaries, their status in terms of permanent or temporary, the equipment the timings.

The shifts the number of tables and chairs, the number of gas cylinders, the measures of

cleanliness, servants appointed for what purpose, discrimination in recruitment of

employees, area of the canteen, the veg – non – veg food served or not and the effect of

this career on family life. These questions seek information about the actual working

and the factual functioning of these industrial canteens

6 (D) I YEAR OF ESTABLISHMENT

The first question in the Questionnaire designed to find out the characteristic

features of Industrial Canteens (1998-2002) in the urban and rural areas around the city

of Pune seeks to elicit responses about the year of establishment of the industrial unit in

which the industrial canteen is situated. The answers from the 122 industrial units will

disclose the remarkable history of the growth and development of the industrial belt in

and around Pune The answers reveal that the oldest units of Kirloskar Oil Engines

Limited were established in Kirkee in 1946 and the units established in 2000 are the

recent additions to the industrial belt which are Shri-Krupa Industries, Pune -03 and

Bajaj Auto unit of Chakan in the emerging industrial estates in the rural area near Pune.

The years of establishment span the period of about 55 years from 1946 to 2000

and the landmarks of industrial progress are noticed in the three phases of the last five

decades in the years (i) 1951-1970 (ii) 1971-1990 and (iii) 1991-2000 which are

further presented in the slabs marking (a) before 1950 (b) 1951-1960 (c) 1961-1970

(d) 1971-1980 (e) 1981-1990 and (f) 1991-2000. The responses are graphically

presented in both the tables and graphs of each of the four groups of the industrial units

under study namely (I) Urban Industrial Units having Single Unit Industrial Canteens

(numbering 22) (II) Urban Industrial Units having Multiple Unit Industrial Canteens

(numbering 63 with the breakup of One Five Unit Industrial Canteen, Eighteen Three

Unit Industrial Canteens and Two Unit Industrial Canteens) (III) Departmental

Canteens (numbering 14 that include Four Three Unit Departmental Canteens and Two

Single Unit Departmental Canteens), and (IV) Rural Industrial Units (numbering 21

with Seven Three Unit Rural Industrial Canteens and Two Single Unit Rural Industrial

Canteens, all located in the rural areas around the city of Pune.) The over-all scenario is

presented in the last presentation of the graphics through relevant figures.

Table & graph Q 1(a): Establishment year: SUUIC (98-02)

A B C D E F

(before

1950)

1951-60 1961-70 1971-80 1981-90 1991-2000

U14(52) U02(64) U20(74) U09(81) U12(91)

U05(53) U19(68) U21(75) U04(82) U01(95)

U06(56) U11(76) U13(82) U22(95)

U12(57) U17(78) U08(83) U10(96)

U18(80) U07(87) U03(97)

U16(97)

Total

22=00

04

18%

02

9%

05

23%

05

23%

06

27%

05

10

BEFORE

1950

1951-60 1961-70 1971-80 1981-90 1990-00

SIN

GL

E U

NIT

S

The industrial history of Pune and the surrounding areas is observed in the

Tables Q1 (a) to TQ1 (e) and Graphs Q1 (a) to GQ1 (e). The city of Pune grew into a

centre of political activity, a traditional stronghold of Maharashtrian culture, a

significant trading market-place, a seat of learning and educational institutions, a

railway junction for South-bound trains to Chennai and Bangalore and most remarkably

a strategic destination for all branches of defence establishments during the last five

centuries from the days of King Shivaji, the Peshawas, the British rule and the post-

Independence era- The Ammunition Factory at Kirkee, established more than 125 years

ago, and Ordnance Factory at Dehu Road have been the strategic establishments from

the days of the British Raj alongwith BEG, Southern Command Headquarters, but the

strategic importance of Pune increased with NDA, Khadakwasala, ARDE, IAT, INS,

Shivaji and Air Force Station at Lohgaon. The seeds of the Industrial growth were

sown by no other person than Lokmanya Bal Gangadhar Tilak, who championed the

establishment of the Paisa Fund Glass Factory at Talegaon.

Table & graph Q 1(b):Establishment year:MUUIC (98-02)

A B C D E F

(before 1950) 1951-60 1961-70 1971-80 1981-90 1991-2000

B40-42(46) B19-21(59) B31-33(62) A1-5(73) B7-9(90) B52-54(92)

B04-06(49) B25-27(59) B16-18(65) B46-48(73) C1-2(97)

B37-39(59) B28-30(65) B1-3(75) C3-4(97)

B34-36(60) B13-15(67) B10-12(75) B49-

51(2000)

B22-24(70) B43-45(78)

=06Total 63

9.6%

12

19.2%

15

24.2%

17

27.2%

03

4.8%

10

16%

Graph Q1 (b)

0

5

10

15

20

before 1950 1951-60 1961-70 1971-80 1981-90 1991-2000

Years

of

Esta

bli

sh

men

t

The charts and graphs show that the turning point in the industrial history of Pune is the

arrival of the Kirloskars to Pune around1946. Out of the 122 respondent units of

Industrial Canteens, there are six units in the three unit industrial factories established

by Kirloskars before 1950 in Kirkee. All the three charts and graphs TQI to TQ3 and

GQ1 GQ3 show that the industrial development around Pune started after 1952 and the

important milestone is the establishment in 1956 of Hindustan Anti-biotics Limited at

Pimpri. The steadily rising chart of the urban industrial units shows how the city has

emerged as an important centre of automobile industry and recently as the Information

Technology cluster. The single unit as well as multiple unit Industrial Canteens show

how the big industrial houses Birla, Tata, Mahindra, Bajaj, Firodia, Kalyani, Siemens,

Siporex, Ruston Greaves, KEB Pumps, Forbes Marshall, Sandvik Asia, SKF Bearings,

Mather Platt, Beck, BPL and L & T have flocked to the city of Pune to make it an

industrial hub of ever-widening horizons.

Table & graph Q 1(c):Establishment year:DC (98-02)

A B C D E F

(before

1950)

1951-60 1961-70 1971-80 1981-90 1991-2000

DC4-6 (52) DC14(62) DC 7-9 (81)

DC 13(56)

DC 1-3(58)

DC 10-12

(59)

0

0

10

72%

01

7%

0 03

21%

0 Total 14

Total100%

05

1015

before

1950

1951-60 1961-70 1971-80 1981-90 1991-2000

Dep

art

men

tal

Can

teen

s i

n P

un

e

The industrial activity has expanded to the rural surroundings of Pune, in

particular during the last three decades after 1971 as the table TQ1 (d) and the graph,

GQ1(d) reveals. The boundaries of industrial Pune have now reached Talegaon-

Lonavla on Mumbai Highway, Moshi-Chakan on Nasik Highway, Sanaswadi,

Shikrapur, Ranjangaon, Shirur on Nagar Highway, Saswad-Jejuri, Sarola-Shirval an

Bangalore Highway and the boundaries are constantly expanding as the tables and

graphs reveal that there is continuous rise in expansion with 22% (51-60) 20% (71-80)

and 28% (91-2000) growth in the number of industrial units in Pune and its

neighbouring areas.

Table & graph Q 1(d):Establishment year:RIC (98-02)

A B C D E F

(before

1950)

1951-60 1961-70 1971-80 1981-90 1991-2000

R1-3(79) R16-18(86) R19-21 (92)

R22(87) R4-6(95)

R10-12(95)

R23(98)

R79(99)

R13-

15(2000)

Total 23 0

Total

100%

0

0 03

13%

04

17.2%

16

69.8%

0

5

10

15

20

before

1950

1951-60 1961-70 1971-80 1981-90 1991-2000

Ru

ral

Ind

ustr

ial

Un

its

Aro

un

d P

un

e

It is to be noted here that though some of the industrial units have been

established earlier, the establishment of Industrial Canteens on their campus has taken

place rather recently. This is because of the implementation of the judicial provision of

the establishment of an Industrial Canteen in the industrial unit having more than 250

employees. The 1960 amendment to the Labour Act is instrumental in the

establishment of the single unit and multiple unit Industrial Canteens.

Table & graph Q1 (e): Establishment year: 122 IC (98-02)

A B C D E F

(before

1950)

1951-60 1961-70 1971-80 1981-90 1991-2000

00 04 02 05 05 06

06 12 15 17 03 10

00 10 01 06 03 00

00 00 0 03 04 16

Total

122

06

26

18 25 15 32

Total

100%

4% 22%

14% 20% 12% 28%

0

10

20

30

before 1950 1951-60 1961-70 1971-80 1981-90 1991-2000

urb

an

In

du

str

ial U

nit

s

Aro

un

d P

un

e

It is considered to be one of the labour welfare activities, though it ought to be a part

and parcel of the working conditions of running an industrial unit in which the workers

spend about 8 hours toiling hard. A lot is desired on this front as will be noticed in the

responses to the Questionnaire circulated to the personnel of the Industrial Canteens.

What is required is a well-ventilated dining hall with most hygienic environment and

well-fitted seating arrangement and high protein-rich food of high nutritious values

cooked in see-through kitchens of sophisticated equipments for a maximum capacity of

400-500 employees. The Industrial Canteens should have Breakfast, Lunch, Dinner

facilities alongwith provision for snacks and soft drinks. It is desired that the industrial

unit itself should shoulder the responsibility of running its canteen for employees but

what is observed is that this responsibility is handed over to the persons who work as

contractors in many cases. The division of the Ideal and the Practical persists even in

this sphere of life as the dichotomy is noticed elsewhere in other walks of life in the

present-day world of industrial expansion.

6 (D) II NUMBER OF WORKERS

The second question in the Questionnaire is “How many Workers/Employees

come to the canteen daily?” The responses to this question contain information about

the number of Workers-Employees working in the Industrial Unit concerned and the

number of those who come to the canteen and take the benefit of this facility of

providing food, snacks and soft drinks to the industrial workers near the work-place.

The obligatory condition of establishing a canteen near the work-place for the industrial

units that have the strength of workers 250 and more is the main cause of the rise in the

number of industrial canteens in the industrial areas in and around Pune. It is one of

essential facilities to be provided as a working condition for the industrial workers.

Table & graph Q2 (a): number of visitors : SUUIC (98-02)

A B C D E

001-100 101-250 251-1000 1001-2000 above

2001

03 08 10 01 0

U11 (050) (210) U4 U15 (250) U1(500) U14-

(1500)

0

U16(50-100) (145) U5 U2(400)

U22(040) (125) U6 U3(400)

(100-150)U8 20(100-150) U7(350)

(100-150) U9 U12(800)

(100-150) U10 U13(400)

U18(300)

U17(450-800)

U19(200-300)

U21(500-600)

03 8 10 01 0 Total 22

13.5% 36.50% 45.5% 4.5 Total 100%

The responses to the four groups of industrial units give information about the size of

the industrial unit concerned. The responses from the Single Unit Urban Industrial

Canteens as in Table Q2(a) and Graph Q2(a) show that Powertron unit canteen has the

lowest number of workers visiting the canteen which is 40 and that the largest number

of workers visiting the canteen is 1500 from the Hadapsar unit of Kirloskar Pneumatics.

The slab of workers from 101 to 250 contains 8 industrial units of which 6 units have

workers numbering between 101 & 150 and 2 units have the strength of workers

between 210 and 250. Finolex and L & T Infotech have workers between 210 and 250

and Sudarshan Chemical, Mahendra Engineering and Chemicals, Tata Honeywell,

Ammunition Factory, IAT and Baker Gauges have the strength of workers from 101 to

150. Those are units of Ador Powertron (500), Thermax (400), Vikrant Auto (400),

Tata Honeywell (350)Krupa Ind(800), Kinetic Eng (400), Kalyani Steels ( 450-500)

Sable Waghire (300), EME Station Workshop (300) and Venky’s India (600) which

serve the needs of workers from 251 to 1000 in number in each of the 10 units.

Table & Graph Q2(b): number of visitors: MUUIC (98-02)

A B C D E F

001-100 101-250 251-1000 1001-2000 above 2001

B31-

B33(80)

B7-9(240) A1-5(900) B4-6(1700)

C3-C4(50) B25-27(135) B1-3(300) B22-24(1300) B13-15 (2000)

B34-36(250) B10-12(840) B37-39(1200)

B52-54(200) B16-18(800) C1-C2 (1200)

B19-21(260)

B28-30(500)

B40-42(750)

B43-45(285)

B46-48(700)

B49-51(300)

05 12 32 11 03 Total 63

7.8% 19% 51% 17.4% 4.8% Total 100%

00-100

8% 101-250

19%

251-1000

51%

1001-2000

17%

above 2001

5%

The Table Q2(b) and Graph Q2(b) bring out the fact that more than 71% that is

46 units have more than 251 workers that visit the Industrial canteens of these Multiple

Unit Urban Industrial Units and about 29% that is 17 units have less than 250 workers.

Schenectady Beck (80) and Ganesh Coating (90) have five units of Industrial

Canteens that cater to their workers within the range of 80-90 workers. The unit of

Telco-provide food and snacks to the largest number or workers, that is, 2600 workers.

The largest group is of 32 units which serve the needs of workers in the range from 251

to 1000 of which 15 units of Kinetic Engineering (300), Sandvik Asia (260), SKF

Bearing (500), Mather Platt(285) and Shrikrupa Industries (300) look after the catering

facilities for workers numbering 251 to 500 in each of these units and the remaining 17

units of Bajaj Tempo(900), Siemens (840), Cummins(800) Kirloskar Oil(750) and

Shrikripa (700) give service to the workers numbering 700 to 900 in each of the

canteen units. There are two groups of 12 and 11 units respectively which disclose the

fact that 12 units of Deepak Fertilizers(240), Indian Card Clothing (135), KSB Pumps

(250) and Siporex India (200) have canteens that look after workers numbering 101 to

250 each. The range of workers from 1001 to 2000 is the cliental of 11 units namely

KOEL(1700) Forbes Marshall (1300), Ruston Greaves (1200) and Mahindra British

Telecom(1700).

Table & Graph Q 2(c): Number of visitors: DC (98-02)

A B C D E F

001-100 101-250 251-1000 1001-2000 above 2001

DC1-3 (500) DC13(2500)

DC4-6 (700)

DC7-9 (325)

DC10-12 (270)

DC14 (830)

0 0 13 0 01 Total 14

0 0 92.5% 0 7.5% 100%

050

100

00-100 101-250 251-1000 1001-2000 above

2001

NO

. O

F

WO

RK

ER

S

WH

O G

O T

O

CA

NT

EE

N

The next group of Table Q2(c) and Graph Q2(c) represents the position

regarding the number of workers, employees or clients getting benefitted by the

Departmental Canteens in Pune. Almost all except 1 unit cater to the needs of persons

in the slab of 251 to 1000. There are 13 units out of the total 14 which serve such a

large number of beneficiaries, which are Railway Departmental Catering (500), HAL

(700), SC Railway Canteen, Ghorpadi (325), Greaves (270) and RDE (Engg), Dighi

(830). The unit of 512, Army Base Camp serves about 2500 workers/employees in the

canteens.

Table & Graph Q 2(d): Number of visitors: RIC (98-02)

A B C D E F

001-100 101-250 251-1000 1001-2000 above 2001

R19-21(70) R1-3(250) R4-6(1000)

R22(70) R7-9(110)

R23(100) R10-12(185)

R13-15(170)

R16-18(150)

05 15 03 0 0 Total 23

22.6% 65.5% 12.9% 0 0 100%

E13 35 58 12 2 Total 122

11% 29.5% 46.5% 9.6% 3.4% 100%

0

20

40

60

00-100 101-250 251-1000 1001-2000 above 2001

ind

ustr

ial

can

teen

in r

ura

l are

a

aro

un

d p

un

e

All the 23 Rural Industrial Canteens around Pune have to serve workers in the

range of 070 to 1000 of which about 87%, that is, 20 canteens look after 001-250

workers with a break-up of 15 units for 101-250 workers/employees in each unit and 05

units for 70 to 100 in each canteen. The remaining 3 units of Kinetic Engg, Koregaon

Bhima serve 1000 workers in each canteen. The number that is served by the rest of the

units is indicated in the brackets against their names, Kalyani Brakes Chakan (110),

Indian Seamless, Jejuri (185), Bajaj Auto, Chakan (170), Kalyani Sharp, Koregaon

Bhima (150) Saiba Coating, Sudumbare(70) Kasat, Bebedhol-Somatne Phata (70) and

Indo-Africa Paper, Sarola, (Bhor) (100)

Table & Graph(e): Number of visitors: 122 IC (98-02)

A B C D E TOTAL

001-100 101-250 251-1000 1001-2000 above 2001

a 03 8 10 01 0 22

13.5% 36.5% 45.5% 4.5% 0 100%

b 05 12 32 11 03 63

7.8% 19% 52% 17.4% 4.8% 100%

c 0 0 13 0 01 14

0 0 92.5% 0 7.5% 100%

d 05 15 03 0 0 23

21.60% 65.5% 12.9% - - 100%

e13 35 58 12 04 122

- - 100%

0

10

20

30

40

50

60

70

00-100 101-250 251-1000 1001-2000 above 2001

ind

ustr

ial

can

teen

: u

rban

& r

ura

l

The last Table Q2(e) and Graph Q2(e) show that 48% units out of the total 122

units numbering 58 serve workers in the slab of 251-1000 and 28% units i.e. 35

canteens are meant for 101-250 workers for each one. There are about 10.8%-13 units

which give catering facilities to workers in the range from 40-100 persons per unit.

This shows that almost 87% of the total 122 units i.e. 105 canteens serve the workers in

the range from 40 to 1000. The remaining 3.3% of the total 122 units are 04 canteens

that serve more than 1001 workers-employees in each canteen. There are about 65,500

workers served by these canteens with an average of 550 workers per canteen unit.

6 (D) III PREPARING AND DISPOSING ITEMS

The preparation of items and the disposal of unsold items are the two activities which

are significant in running an Industrial Canteen. What to prepare and how to dispose it

if it remains after a certain time limit are the processes which require a lot of

managerial skills. The Industrial Canteens cater to the needs of the employees of the

Industrial units concerned. In addition to tea-coffee and soft drinks, these canteens are

required to serve breakfast, lunch and dinner. The fifth question of the Questionnaire

seeks information about these two activities related to the running of the Industrial

Canteens. The question seeks three-fold information firstly, on what is the type of

Industrial Canteen, that is, those canteens that serve the Meals and those canteens that

serve both the Meals and the Snacks, secondly, what are the snacks which are prepared

in those canteens that prepare Snacks in addition to the Meals and thirdly, what is the

procedure of the disposal of unsold items followed by the Industrial Canteen concerned.

The information collected is tabulated in 15 tables and graphically presented in

15 graphs. For each category of Industrial Canteens, there are 3 tables and 3 graphs,

which are 12 tables and 12 graphs and the final group of 3 tables and 3 graphs presents

the total picture of the data related to these aspects of the working of Industrial

Canteens under study.

Table & Graph Q 5(a): Items demanded:SUUIC (98-2002)

A B C D

No Response Meals Meals & Snacks Total

0 U1 (Meals) U2(Snacks 8)

U3 (Maharashtrian) U4(Veg,NonVeg,Sweets)

U5 (Meals) U9 (Snacks 3)

U6 (Veg-Non.Veg) U11 (Snacks 4)

U7 (Punjabi) U14 (Snacks 3)


U10 (Meals) U18 (Sweet dish)


U13 (Meals) U22 (Snacks 1)

U16 (South Indian)

U17 (Meals)

U20 (Meals)

U21 (Veg.)

0 13 09 22

0 59% 41% 100%

0

2

4

6

8

10

12

14

UNITS

A B C

The first group of TQ5(a)i to TQ5(a)iii and GQ5(a)i to GQ5(a)iii presents the

information about the 22 Single Unit Urban Industrial Canteens in Pune. The Table

TQ5(a)i shows that 59% of the 22 SU Urban ICs, that is 13 units prepare meals. Of

these 13 Urban Industrial Canteens, there are 3 which prepare Punjabi food in their

meals with paranthas, which are Tata Honeywell (Hadapsar) (U07), Ammunition

Factory, Kirkee (U08) and Krupp Industries Pimpri (U12). There are two canteens at

Mahendra Engineering and Chemicals, Pimpri (U06) and Ador Powertron, Chinchwad

(U22), which prepare both Vegetarian and Non-vegetarian Meals. A specific mention

about the type of food prepared is made by two units at VikrantAuto, Katraj that

prepares Maharashtrian Meals and at BPL Mobile Cellular, Pune which prepares South

Indian Meals. The remaining Six Industrial Canteens-Powertron (U01) Sudarshan

Chemical (U05), Bax Global (U10), Kinetic Engineering, Chinchwad (U13) Kalyani

Steels, Mundhwa (U17) and Baker Gauges, Nagar Road (U20) have noted that they

prepare Meals without making any specific mention of the type of Meals. There are

41% of these 22 Urban Industrial Canteens, that is, 09 Industrial Canteens which

prepare both the Meals and also the Snacks. Of these 9 Industrial Canteens, two

canteens Finolex, Chinchwad (U04) and Sable Waghire Bhawani Peth (U18) prepare

sweets. The remaining 7 canteens prepare Snacks from 1 item of snacks to 8 items of

snacks. Venky’s India (022) -1 items, L&T Infotech, Pune (U15) 2 items, IAT,

Girinagar(U09) and Kirloskar Pneumatics (U14) – 3 items each, Datapro Erandavane

(U11) -4 items, EME Workstation, Wanwadi-5items and Thermax (U2) prepares 8

items of snacks, Finolex, Chinchwad (U04) prepares vegetarian as well as Non-

vegetarian Meals in addition to the sweets.

Table & Graph Q 5(a)ii:Snacks Demanded:SUUIC (98-02)

A B C D E

0

1

2

3

NO. OF ITEMS

A B C D E

Table Q5(a) ii gives information about the snacks in addition to the Meals

prepared in the 09 Industrial Canteens out of the 22 SU UrbanIndustrial Canteens in

Pune -Potato-wada, Samosa and Bhajiya are the Snacks prepared in Three Industrial

Canteens each Potato-wada is prepared in Thermax(U02), Datapro(U11) and Kirloskar

Pneumatics (U14), and Samosa in Datapro(U11). There are two canteens In which

sweets are prepared and those are Finolex (U04) and Sable Waghire (U18). In two

Industrial Canteens in this category, Idli-Chatney and Poha are prepared in L&T

Infotech, Pune-5(U15) and Tea in Ador Powertron, Chinchwad(U22). In

Thermax(U02), eight different items of Snacks are prepared in which in addition to the

already mentioned Potato-wada and Bhajiya, Meduwada, Dahiwada, Sabudana-wada,

Sabudana Khichadi, Chiwda and Wafers are

Items 1-2 3-4 5-6 7-8 Sweets

U15(02) U9(03) U19(05) U02(08) U4

U22(01) U11(04)

U14(03)

Burger (U19) Medu

Wada(U2)

U 18

Idly-Chatni (U15) Misal (U3) Pakoda (U19) Dahi Wada(U2) Sweets (U4)

Poha (U15) Wada Pav

(U9)

Tea-Coffee

(U19)

Sabudana-

Wada(U2)

Sweets (U18)

Tea(U22) Sandwich

(U11)

Cold

drinks(U19)

Sabudana-

Khichadi(U2)

Upma

(U14)

Potato-Wada

U02

Samosa U11 Bhajiya U02

U11 U14 U09

U14 U19 U11

02 03 01 01 02 09

22.3% 33% 11.2% 11.2% 22.3% 100%

prepared. In EME Work Station, Wanwadi(U19), Samosa, Burger, Pakoda, Tea-Coffee

and Cold Drinks, these 5 snacks are prepared. In IAT, Girinagar(U9), three Snacks-

Bhajiya, Misal and Wadapav, in Datapro(U11), 4 Snacks Potato-wada, Samosa,

Bhajiya and Sandwich and in Kirloskar Pneumatics (U14)-3 Snacks-Potato-wada,

Samosa and Upma. are prepared Of these snacks, the three items – Potato-wada,

Samosa and Bhajiya are the most popular items in this group of the 22 Industrial

Canteens.

Table & Graph Q 5(a)iii:Disposing of Items: SUUIC (98-02)

No

Response

Rare Destroyed Thrown-

away

Distributed

Internal

(Staff)

External

(Poor-

Needy)

Piggery/

Vermi

Culture

Total

A B C D E F G

U4 U1 U12 U6 U15 U7 U2 -

U5 U3 U17 U14 U16 U8

U10 U9 U19 - U11

U20 U13 U18

U21

U22

06 04 03 02 02 04 01 22

27.5% 18.2% 13.6% 9% 9% 18.2% 4.5% 100%

0

1

2

3

4

5

6

No of units

A B C D E F G

The Table Q5(a)iii is about the way disposal of unsold items is processed in the

22 Single Unit Urban Industrial Canteens. There is no response from 6 units and the

item remaining unsold is a rare occurrence in 4 units. The 6 units giving no response

are Finolex (U04), Sudarshan Chemicals (U05), Bax Global (U10), Baker Gauges (U20)

Venky’s India(U21) and Ador Powertron(U22). Those 4 units that answered that

Unsold Items were rare are Powertron (U1), Vikrant Auto(U3), IAT, Girinagar(U9)

Kinetic Engineering(U11). The Unsold items are destroyed by 3 Industrial Canteens

namely Krupp Industries, Pimpri(U12), Kalyani Steels, Mundhwa(U17), and EME,

Work-Station, Wanwadi(U19). The 2 units that throw away the unsold items are

Mahendra Engineering Chemicals(U6) and Kirloskar Pneumatics(U14). The unsold

items are distributed internally to the staff or employees by the 02 units, that is, L&T

Infotech(U15) and BPL Mobile Cellular(U16). The unsold items are distributed to the

poor needy by 4 units of Tata Honeywell(U07), Ammunition Factory, Kirkee(U08),

Datapro (U11) and Sable Waghire (U18). The unsold items are given to the Piggery by

one unit –Thermax (U02). The option of Vermi-culture is not exercised by any unit in

this category of 22 SU Urban Industrial Canteens. The second group of TQ5(b)i to

TQ5(b)iii, and GQ5(b)i, GQ5(b)iii presents the information about 63 Multiple Unit

Urban Industrial Canteens in Pune.

Table & graph Q 5(b) i: Items Demanded:MUUIC (98-02)

A B C Total

No Response Meals Meals & Snacks

B1-B3(Pre Determined Menu) A1-A5 (Snacks 5)

B7-B9 (-“-) B4-6 (Snacks 2)

B13-B15(Punjabi Menu) B10-B12 (Snacks 2)

B25-B27(Meals) B16-B18 (Snacks 2) Veg, Non-veg

B28-B30(Veg,Non-veg) B19-B21 (Snacks 2) Veg, Non-veg

B31-B33(Meals) B22-B24 (Snacks 2)

C3-C4(R/P Meals) B34-B36 (Snacks 3) Veg, Non-veg

B37-B39 (Snacks 3)

B40-B42 (Snacks 2)

B43-B45 (Snacks 2)

B46-B48 (Snacks 3)

B52-B54 (Snacks 2)

B49-B51 (Snacks 2)

C1-C2 (Snacks 2)

0 20 43 63

0 31.8% 68.2% 100%

0

20

40

60

No of items

A B C

The Table TQ5(b)i shows that 31.8% of these 63 units which is equal to 20 Multiple

Unit Urban Industrial Canteens prepare Meals while the remaining 68.2% or 43

Industrial Canteens prepare the Meals as well as Snacks. There are 12 ICs that prepare

vegetarian as well as Non-vegetarian Meals, which are Cummins (B16-18), Sandvik

Asia (B19-21), SKF Bearing (B28-30) and KEB Pumps (B34-36). Of these 20 units

which prepare Meals, there are six units in Kinetic Engineering (B1-3) and Deepak

Fertilizers(B7-9) which follow the fixed, pattern of pre-determined Menu in their

preparation of the Meals. There are six more units of Industrial Canteens in Indian Card

Clothing (B25-27) and Schenectady-Beck (B31-33) that prepare the full Meals while

the two units in Ganesh Coating (C3-4) prepare Rice Plate Meals. The 3 units in Telco

(B13-15) prepare Pubjabi Food.

Of the 43 units that is 68.2% of the total 63 units that prepare both Meals and Snacks,

the majority units numbering 34 in all prepare 2 snacks in their Industrial Canteens.

These canteens that prepare 2 snacks each are Bajaj Tempo(A1-5), KOEL(B4-6)

Sintronics(B10-12) Cummins (B16-18) Sandvik Asia(B19-21), Forbes Marshall(B22-

24) Kirloskar Oil (B40-42), Mather Platt(B43-45), Shrikripa Industries (B49-51),

Siporex(B52-54) and

Mahindra British Telecom (C1-2). There are 9 Industrial Canteens which prepare 3

Snacks each, which are KEB Pumps (B34-36), Ruston Greaves(B37-39), and BSP

(B46-48).

Table & Graph Q 5(b)ii:Snacks Demanded:MUUIC (98-02)

A B C D Total

Snacks 1-2 Snacks 3-4 Snacks 5-6 Snacks 7-8

A1-A5(02) B34-B36(03) - -

B4-B6(02) B37-B39(03)

B10-B12(02) B46-B48(03)

B16-B18(02)

B19-B21(02)

B22-B24(02)

B40-B42(02)

B43-B45(02)

B49-B51(02)

B52-B54(02)

C1-C2(02)

34 09 - - 43

79.3% 20.7% 100%

0

10

20

30

40

A B C D

In TQ5(b) ii & GQ5(b)ii the specification of Snacks is presented, Potato-wada

is prepared in 37 out of the 43 Snacks preparing, Industrial Canteens, Bhajiya in 18 and

Samosa in 11 units, Potato-wada, Bhajiya and Samosa are the 3 snacks prepared in both

KEB Pumps (B34-36) and Ruston Greaves (B37-39) canteens. Omlette, Sandwich and

Juice are the 3 snacks prepared in BSP (B46-48). These 9 Industrial Canteens prepare 3

snacks each and the remaining 34 prepare 2 snacks each of which Potato-wada is

almost common in most of the units.

The combinations with Potato-wada are noticed in Potato-wada and Bhajiya

(B4-6-KOEL), Potato-wada and Meduwada(A1-5 Bajaj Tempo), Potato-wada and

Bhajiya (B10-12 Sintronics), Potato-wada and Samosa (B16-18Cummins), Potato-wada

and Bhajiya (B19-21-Sandvik Asia), Potato-wada and Upma(B22-24 Forbes Marshall),

Potato-wada and Medu-wada (B40-42 Kirloskar Oil), Potato-wada and Bhajiya (B43-

45-Mather Platt), and Potato-wada and Samosa (C1-2 Mahindra British Telecom).

Potato-wada and Bhajiya combination is prepared in 18 units each bringing the

tally to 36 units and Potato-wada and Samosa Combination in 11 units each with the

total of 22 units and Potatowada and Meduwada combination is prepared in 8 units

each with the total coming to 16 units. These three combinations of Potato-wada-

Bhajiya, Potato-wada-Samosa and Potato-wada-Meduwada are prepared in 78 units of

Industrial Canteens.

The other Potato-wada combinations are Potato-wada-Upma(B22-24 Forbes Marshall)

and Potato-wada-Pav-bhaji (B52-54 Siporex). The combination of Omlette-Dosa is

prepared in Shri Krupa Industries (B49-51).

Table & graph Q5(b)iii: Disposing Items: MUUIC (98-02)

A b c D E F G H

No

Response

Rare Destroyed Thrown-

way

Distributed

Piggery Vermicular Total

15 03 11 08 0 12 08 06

B1-B3 B40-

42

B7-B9 B22-

B24

B10-B12 A1-A5 B16-B18

B4-B6 B31-B33 B37-

B39

B13-B15 B28-

B30

B19-B21

B25-B27 B43-B45 C1-C2 B34-B36

B46-B48 C3-C4 B49-B51

15 03 11 08 00 12 08 06 63

23.8% 4.8% 17.6% 12.6% 19% 12.6% 9.6% 100%

The disposal of unsold items is presented in TQ5(b)iii and GQ5(b)iii. The unsold items

are destroyed by 11 units namely Deepak Fertilizers(B7-9), Schemectady-Beek(B31-

33), Mather Platt(B43-45) and Ganesh Coating(C3-4). The unsold items are Thrown

away by 8 units in Forbes Marshall(B22-24), Ruston Greaves(B37-39) and Mahindra

British Telecom(C1-2). The distribution of unsold items externally to persons outside

the campus is made by 12 units in Sintronics(B10-12), Telco (B13-15),KEB Pumps

(B34-36) and Shri Krupa Industries(B49-51). There are 8 units that give the unsold

items to the Piggery which are Bajaj Tempo (A1-5) and SKF Bearing(B28-30). The six

units which utilize the unsold items for Vermi-culture are Cummins (B16-18) and

Sandvik Asia (B19-21). The occurrence of unsold items is rare in the 3 units of

Kirloskar Oil (B40-42). There are 15units which gave no response to this part of the

Question number five, which are Kinetic Engineering (B1-3), KOEL(B4-6), Indian

Card Clothing (B25-27), BSP (B46-48) and Siporex(B52-54).

Table & Graph Q 5(c) i:Items Demanded: DC (98-02)

A B C Total


DC13 DC1-DC (Snacks

3)

DC4-6 (Snacks 4)

DC7-9 (Snacks 2)

DC10-12 (Snacks

2)

DC14 (Snacks 3)

0 01 13 14

7.7% 92.3% 100%

0

5

10

15

No of items

A B C

The next group of TQ5(c)i and GQ5(c)i gives information about the 14 Departmental

Canteens in Pune in respect of those that prepares the Meals and those units which

prepare both the Meals & Snacks. Of the 14 Departmental Canteens, only Departmental

Canteen at 512, Army Base Camp prepare the Meals while the remaining 13

Departmental Canteens prepare both the Meals and Snacks, which are Railway

Departmental Catering (DC1-3), HAL(DC4-6) SC Railway Canteen Ghorpadi (DC7-9),

Greaves (DC10-12) and RDE(Engg.) Dighi (DC14). Percentage-wise there are 92.8%

Departmental Canteens which prepare Meals and Snacks and 7.7% prepare just the

Meals. The specification of items is presented in TQ5(c)ii and GQ5(c)ii. The table and

the graph show that SC Railway Canteen Ghorpadi(DC7-9) and Greaves(DC10-12)

prepare 2 snacks each while 3 Snacks each are prepared by Railway Departmental

Catering (DC1-3) and RDE(Engg.) (DC14).

Table & Graph Q 5(c) ii:Snacks Demanded: DC (98-02)

A B C D Total

Snacks 1-2 Snacks 3-4 Snacks 5-6 Snacks 7-8

06 07

DC7-9 (02) DC1-DC3 (03)

DC10-DC12

(02)

DC4-DC6 (04)

DC14 (03) - -

06 07 00 00 13

45.6% 54.4% 100%

Potato-

wada

Medu-

wada

Udid-wada Idli-

Sambar

Misal Sabudana-

wada

Total

DC1-3 DC1-3 DC4-6 DC4-6 DC4-6 DC7-9 DC1-3

DC4-6 DC7-9 DC10-12 DC14 Upma

DC10-12 D14

DC14

10(04) 06(02) 6(02) 04(02) 3(01) 3(01) 3(01)

0

2

4

6

8

No of units

A B C

The units of HAL Canteens (DC4-6) prepare 4 Snacks. Here again Potato-wada

is prepared in 10 units, Meduwada and Udid-wada is 06 units each, Idli-sambar in 4

units and Upma in one unit and Misal, Sabudanawada and Pavbhaji in 3 units each,

Potato-wada is prepared in Railway Departmental Catering(DC1-3) HAL (Dc4-6),

Greaves(DC10-12) and RDE(Engg) (DC14) and Potato-wada-Medu-wada combination

in Railway Departmental

Catering (DC1-3) Potato-wada-Udid-wada combination in HAL(DC4-6) and

Greaves(DC10-12) and Potato-wada-Upma combination in RDE(Engg) (DC14).

Meduwada and Sabudana-wada are prepared in SC railway Canteen, Ghorpadi (DC7-9).

Potato-wada, Idli-smabar and Upma are the 3 snacks prepared in RDE(Engg) (DC14).

Potato-wada, Udid-wada, Idli-sambar and Misal are the 4 Snacks prepared in

HAL(DC4-6). Potato-wada, Meduwada and Pav-bhaji are the 3 snacks prepared in

Railway Departmental Catering (DC1-3). Potato-wada is almost a common item of

Snacks in this category.

Table & graph Q5(c)iii: Disposing Items:DC (98-02)

a b c d E f G h

No

Response

Rare Destroyed Thrown

Away

Distributed

Internally

Distributed

Externally

Piggery Vermi

Culture

03 01 - - 03 01 06 -

DC7-9 DC13 DC1-3

(Replaced)

DC14 DC4-6

03 01 0 0 03 01 06 0 14

21.3% 7.1% - - 21.3% 7.1% 43.2% - 100%

0

20

40

60

The disposal of unsold items is noticed in TQ5(c)iii and GQ5(c)iii. There is no

response -by DC7-9-SC Railway Canteen, Ghorpadi and it is rare occurrence as

reported by DC13-512, Army Base Camp, Kirkee. Of the remaining 10 units, there are

6 units which give the unsold items to the Piggery, which are HAL(DC4-6) and SC

Railway Canteen, Ghorpadi (DC7-9).

In Railway Departmental Catering units(DC1-3) the unsold items are distributed

internally and those are replaced by fresh items for the counter sale. The distribution of

unsold items in DC14, RDE(Engg.) Dighi is made externally to the employees. The

disposal is either through distribution internally and externally or through giving to the

Piggery farms.

Table & Graph Q 5(d) i:Items Demanded:RIC (98-02)

A B C Total


R19-21 R1-3(Meals) R7-9(Snacks 02)

R22 R4-6(Fixed Menu) R10-12(Snacks 02)

R23 R13-15(Snacks 03)

R16-18(Snacks 03)

05 06 12 23

22.6% 25.8% 51.6% 100%

0

2

4

6

8

10

12

No of units

A B C

The group of TQ5(d)i and GQ5(d)i gives information about the units that

prepare the Meals and those that prepare both the Meals and Snacks in respect of the 23

Rural Industrial Canteens around Pune. There are 6 units in which only the Meals are

prepared and 12 units prepare both the Meals and Snacks. Five units in Saiba Coating,

Sudumbare(R19-21), Kasat Paper,Bebedhol(R22) and Indo-Africa Paper, Sarola(R23)

have not given any response. Those 6 units which prepare the Meals are Kalyani Forge,

Shirur(R1-3) and fixed menu for meals in Kinetic Engineering Koregaon Bhima (R4-6).

The 12 units in which both the Meals and Snacks are prepared are Kalyani Brakes,

Chakan (R7-9) Indian Seamless, Jejuri (R10-12), Bajaj Auto, Chakan (R13-15) and

Kalyani Sharp, Koregaon Bhima (R16-18). Percentage –wise, the units preparing Meals

are 25.8% and those giving no response are 22.6% of the total 23 Rural ICs around

Pune.

Table & Graph Q5(d) ii:Snacks Demanded:RIC (98-04)

A B C D Total

Snacks

1-2

Snacks

3-4

Snacks

5-6

Snacks

7-8

06 06 0 0

R7-9(02) R13-15(03)

R10-12(02) R16-18(03)

06 06 0 0 12

50% 50% 0 0 100%

Potato

wada

Samosa Poha Wadapav Pav

Bhaji

Veg

Pulav

Gubab

Jam

Fruit

Salad

R7-9 R16-18 R16-18 R10-12 R13-15 R7-9 R13-15 R13-15

R10-12

R16-18

9(3) 3(1) 3(1) 3(1) 3(1) 3(1) 3(1) 3(1)

T

0

1

2

3

4

5

6

No of units

A B C D

The specification of items of Snacks is informed through TQ5(d)ii and GQ5(d)ii.

Of the 12 units that prepare Snacks in addition to the Meals, there are 50% or 6 units

that prepare 2 Snacks each and obviously the remaining 6 units (50%) prepare 3 Snacks

each. Potato-wada is almost common as an item of snacks as it is prepared in the 9 units.

Kalyani Brakes, Chakan (R7-9), Indian Seamless, Jejuri (R10-12) and in Kalyani

Sharp, Koregaon Bhima (R16-18), Potatowada and Veg-pulao, Potato-wada and

Wadapav, Potato-wada and Poha are the combinations prepared. In Kalyani Brakes(R7-

9), Indian Seamless, Jejuri(R10-12) and Kalyani Sharp, Koregaon Bhima (R16-18)

Potato-wada, Samosa and Poha and the 3 snacks in Bajaj Auto, Chakan (R13-15) are

Pav Bhaji, Gulab-jam and Fruit Salad.The next group of TQ5(d)iii and GQ5(d)iii gives

information about the disposal of unsold items in these 23 Rural Industrial Canteens

around Pune.

Table & Graph Q 5(d) iii:Disposing Items: RIC (98-02)

A B C D E F G H Total

No

Response

Rare Destro

yed

Thrown

away

Distributed

Internally

Distributed

Externally

Piggery Vermi

Culture

R1-3 R19-21 R7-9 - R4-6 R10-12 R16-18

R23 R22 R13-15

04 04 03 - 06 03 03 - 23

100%

There are 4 units that have given no response, which are Kalyani Forge(R1-3)

and Indo-Africa Paper, Sarola (R23). There are 4 units that report it to be a rare

0

1

2

3

4

5

6

A B C D E F G H

occurrence which are Saiba Coating, Sudumbare(R19-21) and Kasat Paper,

Bebedhol(R22). The remaining 15 units have the break-up of those 3 units which

destroy the unsold items -Kalyani Brakes, Chakan(R7-9) and those 6 units which

Distribute the unsold items internally to their staff and employees which are Kinetics

Engineering, Koregaon Bhima (R4-6) and Bajaj Auto, Chakan (R13-15). The unsold

items are distributed to the poor, needy by Indian Seamless, Jejuri (R10-12). The units

in Kalyani Sharp, Koregaon Bhima (R16-18) give the unsold items to the Piggery

Farms. The disposal is carried out by Distributing internally (6 units) and by Destroying

(3 units), Distributing externally (3 units) and giving to the Piggery (3 units)

Table & Graph Q 5(e) i: Items demanded: 122 IC (98-02)

A B C Total


a) 0 13

59%

09

41%

14

b) 0 20

31.8%

43

68.2%

c) 0 01

7.7

13

92.3%

d) 05

22.6%

06

25.8%

12

51.6%

05 40 77 122

04% 33% 63% 100%

0

10

20

30

40

50

60

70

80

A B C

The last group of TQ5(e)i to TQ5(e)iii and GQ5(e)i to GQ5(e)iii gives

information about all the 122 Industrial Canteens that have responded to the

Questionnaire. The first pair of TQ5(e)i & GQ5(e)i gives information that 05 units (4%)

out of the total 122 ICs have given No Response and 40 units (33%) prepare only the

Meals while the remaining 77 units (63%) prepare both the Meals and the Snacks.

Table & Graph Q5(e)ii:.Snacks Demanded: 122 IC (98-02)

A B C D E Total

Snacks

1-2

Snacks

3-4

Snacks

5-6

Snacks

7-8

Sweets

a) 02 03 01 01 02 09/22

b) 34 09 - - - 43/63

c) 06 07 - - - 13/14

d) 06 06 - - - 12/23

48 25 01 01 02 77/122

61.8% 33% 1.3% 1.3% 2.6% 100%

0

10

20

30

40

50

No of items

A B C D E

Out of the 77 units that prepare the Snacks there are 48 units that prepare 1 to 2

items of Snacks and 25 units that prepare 3 to 4 items, 01 (5 to 6 Snacks), 01 (7 to 8

Snacks) and 02 units prepare sweets, Potato-wada (59) is the most common among

Snacks, followed by Bhajiya (21) and Samosa (17).

Table & Graph Q 5(e) iii:Disposing items:122 IC (98-02)

A B C D E F G H Total

No

Response

Rare Destroyed Thrown

away

Distributed

Internally

Distributed

Externally

Piggery Vermi

Culture

a) 06

27.5%

04

18.2%

03

13.6%

02

9%

02

9%

04

18.4%

01

4.5%

- 22

100%

b) 15

23.8%

03

4.8%

11

17.6%

08

12.6%

-

12

19%

08

12.6%

06

9.6%

63

100%

c) 03

21.3%

01

7.1%

- - 03

21.3%

01

7.1%

06

43.2%

- 14

100%

d) 04

17.7%

04

17.7%

03

12.9%

- 06

25.9%

03

12.9%

03

12.9%

- 23

100%

28

25.7%

12

9.6%

17

13.7%

10

8%

11

8.6%

20

16%

18

14.2%

06

4.2

122

100%

The picture about the process of the Disposal of unsold items is presented in TQ5(e)iii

and GQ5(e)iii. About one third of 122 units, that is, 40 units have given no response

(28) or have reported as a rare occurrence (12). The remaining 82 follow different

processes but, the procedure of Distribution is followed by 31 units of which

Distributing the unsold items to outsiders is used by 20 units (16%) and Distributing

internally by 11 units (8.6%). The unsold items are given to the Piggery farms by 18

units and 6 units use those for Vermi culture. 27 units either destroy (17) or Throw

Away (10) the unsold items. The utilization of the unsold items for Piggery and Vemi-

culture is a positive and productive procedure and therefore, more and more units in

this Industrial Belt in Pune should adopt this procedure in the days to come. The

preparation of both the full Meals and the variety of Snacks should be made by all the

canteens in this Area to cater to the needs of their employees.

6 (D) IV SPECIAL ITEMS

The information about the “When” and “What” of the special Items prepared

0

5

10

15

20

25

30

A B C D E F G H

in 122 Industrial Canteens under study is the focus of the question number 8 in the

Questionnaire responded by these canteens in Pune area.

Table & Graph Q 8(a) i: Special Items-when: SUUIC (98-02)

A B C D E F

fixed menu Every day Once a

week

Twice a

week

Thrive a

week

Occasionally

- U01 U0 5 (Thu) U 04 U02

(WTHF)

U10

- U03 U06(Mon) U21 U15

(WTHF)

U11

- U07 U08(Sun) - - U15

- U09 U13(Thurs) - - U17

- U12 U14 - - U20

- U16 U18(Sat) - - U22

0 06 06 02 02 06

27% 27% 09% 09% 27%

0

1

2

3

4

5

6

A B C D E F

The pair of TQ8 (a) i and GQ8 (a) i gives information about the days and the frequency

of the preparation of special items. Those units in which the special items are prepared

everyday are Six in number namely Powertron (U01) Vikrant Auto(U03), Tata

Honeywell (U07) IAT Girinagar (U09), Krupp Industries (U12) and BPL Mobile

Cellular (U16).There are 6 units in which the special Items are prepared once a week

and those are Sudarshan Chemicals (U05), Mahendra Engineering Chemicals (U06)

Ammunition Factory (U08), Kinetic Engineering (U13), Kirloskar Pneumatics (U14)

and Sable Waghire (U18). The 2 units in Finolex (U04) and Venky’s India (U21)

prepare special items twice a week and the special items are prepared thrice a week in

the units of Thermax (U02) and EME Work Station (U19). In the 6 units of Bax Global

(U10) Datapro (U11), BPL Mobile Cellular (U16) Kalyani Steels (U17) Baker Ganges

(U20) and Ador Powertron (U22), the special items are prepared occasionally.

Table & Graph Q8 (a) ii: Special items-what: SUUIC (98-02)

A B C D E Total

not

Specified

Veg Food Non veg Food Snacks Sweets

U04 U01(02) U02(1) - [U02(1)]

U05(3)

U13 U03(03) - U07 U08(2)

U18 - - - -

U20 U06 - [U09] U10(1)

- U09(RP) - [U15] 011(2)

- U15 - U19(2) U12(1)

- - - - U14(3)

- - - - [U16(2)]

- - - - U17(2)

- - - - U21(1)

- - - - U22(1)

04 06 01 02 09 22

18% 27% 4.5% 9% 38.5% 100%

Sweets: Gulabjam (04) Shrikhand (03) Kheer(01) Desert (2) Sweets (3)

Pastries(1) Laddoo (2) Gujarka Halva (1)

Snacks: Dahiwada(1) Dosa(1) Idli(1) Chloe Battue(1) sandwich (1)

0

2

4

6

8

10

No of units 4 6 1 2 9

Specified Veg Non veg Snacks Sweets

The specification of special items is revealed by the pair of TQ8 (a) ii and GQ8

(a) ii. There are 4 units which have not specified the special items which are Finolex

(U04) Kinetic Engineering (U13), Sable Waghire (U18) and Baker Gauges (U20)

Powertron (U01) (Dal,Curds), Vikrant Auto ((U03) (Curds, Dal, Salad), Mahendra

Engineering Chemicals (U06) (Rice preparation, Salad ) IAT, Girinagar (U09) (Special

Rice Plate), L & T Infotech (U15) (Chinese for Lunch) and BPL Mobile cellular (U16)

(Curds, Green Salad) are those 6 units in the canteens of which the vegetarian items are

prepared as special items. In Thermax (U02), non-vegetarian food is prepared as special

items. The two units in which snacks are prepared as special items are Tata Honeywell

(U07) and EME Work Station (U19) (Chaat,Chhole Bhature, Idli Dosa) Dahiwada in

(U09) IAT Girinagar, Masala Dosa and Chhole Bhature in (U15) BPL Mobile Cellular

are the snacks prepared as other special items. Sweets are the special items prepared in

Sudarshan Chemical (U05) (Gulabjam, Kheer, Shrikhand) Ammunition Factory (U08)

[Shrikhand, Gulabjam], Bax Global [(U10) Dessert] Datapro [(U11)] Pastries, Sweets]

Krupp Industries [(U12) (Sweet Dish)], Kirloskar Pneumatics (U14) (Gulabjam,

Laddoo) Kalyani Steels [(U17) (Shrikhand, Laddoo, Gulabjam)],Venky’s India[(U21)

Sweets] and Ador Powertron [(U22) Gajar ka Halwa]. In addition to these 9 units in

which sweets are the special items, there are Thermax [(U02) Sweet Dish)] and BPL

Mobile Cellular [(U16, Sweet Dish], which also prepare sweets as special items.

Sweets (41%) Veg Food (27%) Snacks (9%) and Non Veg Food (4.5%) are the special

items prepared in this order of priority in this category of Single Unit Urban Industrial

Canteens.

Table & Graph Q8 (b)i: Special items- when: MUUIC (98-02)

A B C D E F Total

Response

Fixed menu

Every day Once

a week

Twice a

week

Thrice a

week

Occasion

ally

23 20 08 03 03 06 63

B19-21

B22-24

A1 –A5 B4 -6 B31 -33 B28 -30 B10-12

B34 -36 B1 – B3 B40 -42 - - B13 -15

B37 -39 B7-B9 C3-4 - - -

B43 -45 B16 B18 - - - -

B49 -51 B25-B27 - - - -

B52 -54 B46-B48 - - - -

C1-2

23 20 08 03 03 06 63

36.8% 30.8% 12% 4.8% 4.8% 9.8% 100%

0

5

10

15

20

25

No of units

A B C D E F

Both TQ8(b) i and GQ8 (b)ii together provide information about the frequency

and the days of preparation of special items in respect of the 63 multiple unit Urban

Industrial Canteens in Pune. Of these 63 units about one third, that is ,23 units follow

the pattern of fixed menu and so no special items are prepared in these units and these

units are Sandvik Asia (B19-21) Forbes Marshall (B22-24) KEB Pumps (B24-36)

Ruston Greaves (B37-39) Mather Platt (B43-45) Shrikurpa Industries(B49-51) Siporex

(B52-54) and Mahendra British Telecom (C1-C2). Of the remaining 43 units of

Industrial Canteens, there are 20 units in which special items are prepared everyday as

in Bajaj Tempo (A1-3), Kinetic Engineering (B1-B3) Deepak Fertilizers (B7-B9),

Cummins (B16-B18), Indian Card Clothing (B25-27) and BSP (B46-B48). Special

items are prepared once a week in 8 units of KOEL (B4-6) Kirloskar Oil (B40-42) and

Ganesh Coating (C3-4). In Schenectady Beck (B31-33) special items are prepared

twice a week and in SKF Bearing (B28-30), the frequency of preparing special items is

thrice a week Sintronics (B10-12) and Telco (B13-15) are the 6 units in which Special

items are prepared occasionally or during the festival days.

Table & Graph Q 8 (b) ii: Special items-what: MUUIC (98-02)

A B C D E Total

not Specified Veg Food Non veg Food Snacks Sweets

B10-12(NS) B1-B3(7) B28-30 B25-27(1) A1-A5(1)

B19-21 B7-9(3) [B46-48(1)] C3-4(2) [(B1-3)(1)]

B22-24 B40-42(1) - - B4-6(1)

B34-36 B46-48(1) - - [(B7-9)(1)

B37-39 - - - B10-12(1)

B43-45 - - - B13-15B16-18(2)

B49-51 - - - [(B25-27)(3)

B52-54 - - - [(B28-30)(3)

C1-2 - - - B31-33(2)

- - - - [B40-42(1)]

- - - - [B46-48(1)]

29 12 03 05 20

36.6% 19% 4.8% 7.8% 30.8%

Sweets : Fruit Salad/ Banana/Sweet dish/ Sweet Puri / khree/ Modak/Gulabjam/

Ice-cream/ Gujarka Halva.

Snacks : Kachori/Idli Sambar / Samosa

Veg-Food : Chapati / Dal/ Rice/ Curds/ Pickle /chutn / veg/ Sarsoka Sag/

Alupalak/ Stuffed Baigan/ Malvani Kofta / Veg Biryani.

0

10

20

30

No of units 29 12 3 5 20


The pair of TQ8 (b) ii and GQ8(b) ii gives information about the type of special

items prepared in the 63 MUUICs in Pune - It is already noticed that of the 63 MU

units Urban ICS, 23 units have a fixed menu and so no special items are prepared in

these 23 units. Of the remaining 40 units, 12 units prepare Vegetarian Food as the

special items as in Kinetic Engineering [(B1-B3) Chapatti, Dal gravy, Rice, Chutney,

Curds, Pickle, Veg preparation)] Deepak Fertilizers [(B7-9) Sarsoka sag, Alu Palak,

Stuffed Baigan] , Kirloskar Oil [ (B40-42) Malai Kofta] and BSP [(B46-48), Veg

Biryani] Tandoori chicken is the Non – Vegetarian item prepared in SKF Bearing

(B28-30) as a special items and Non- veg. Biryani in BSP (B46-48) [Snacks as special

items are prepared in Indian Card Clothing (B25-27) Kachori] and Ganesh Coating

(CC3-4) Idli Sambar, Samosa) which make the tally of 5 units of MU Urban Industrial

Canteens in Pune. Sweets as special items are prepared in the remaining 20 units. Bajaj

Tempo [(A1- A5) sweet Dish ] KOEL [B4-6) Sweet Dish], Sintronics [B10-B12)

Sweets], Telco[(B13-B15) Sweets], Cummins [B16-B18) Sweet Dish, Fruits, and

Banana], Schenectady Beck [(B31-B33) Ice- cream and Fruits]. In addition to these 20

units in Kinetic Engineering [(B1-B3) Fruits] Deepak Fertilizers [(B7-B9) Modaks],

Indian Card Clothing [B25-B27) Sweet puri, Kheer, Gulabjamun] SKF Bearing [(B28-

B30) Kheer, Gulabjamun, Ice- cream], Kirloskar Oil [(B40-42) GulabJamun] and BSP

[(B46-B48] Gajarka Halwa] Sweets are prepared as special items. The order of priority

in the respect of special items in these 63 units is Sweets (30.8%) Veg Food (19%),

Snacks (7.8%) and Non Veg Food (4.8%).

Table & Graph Q8 (c) i: Special items-when :DC (98-02)

A B C D E F Total

Response

Fixed menu

Every day Once

a week

Twice a

week

Thrive

a week

Occasionally

DC 7-9(FM) DC4-6 - - - DC1-3

- DC13 - - - DC10-12

- - - - - DC14

03 04 - - - 07 14

21.8% 28.4% 49.8% 100%

0

2

4

6

8

No of units

A B C D E F

The pair of TQ8 (c) i and GQ8 (c) ii gives the information about the days and

the frequency of preparing special items in the 14 Departmental Canteens in Pune.

There are 3 units in which the Menu is fixed as in SC Railway Canteen (DC7-9). The

special items are prepared everyday in the 4 units of HAL (DC4-6) and 512, Army

Base Camp (DC13). The preparation of special items is Occasional as in Railway

Departmental Canteen (DC1-3) Greaves (DC10-12) and RDE (Engg.) (Dc14).

Table & Graph Q8 (c) ii: Special items- What: DC (98-02)

A B C D E Total

not Specified Veg Food Non veg Food Snacks Sweets

DC 1-3(NS) DC4-6(2) DC13 [DC4-6(1)] [DC10-12(3)]

DC 7-9(FM) DC10-12 - - DC14(1)

- [DC13(1)] - - -

06 06 01 0 01

42.6% 42.6% 7.4% 0 7.4% 100%

0

10


Specifie Veg Non veg Snacks Sweets

The pair of TQ8(c) ii and GQ8 (c) ii gives information about the type of special items

prepared in these 14 Departmental canteens in Pune. There are 3 units of SC Railway

Canteen (DC7-9) which have fixed Menu and 3 units of Railway Departmental Canteen

(DC1-3) which have not specified special items prepared everyday. The remaining 8

units have the break-up of Veg Food prepared as special items in 6 units of HAL [ Dc4-

6) Dry Lunch and Veg pulav] and Greaves [(Dc10-12) Biryani] and in 512, Army Base

Camp (DC13) Masala Rice is prepared as a special items in addition to the Non Veg

preparation. Cutlets are the special item Snacks prepared in HAL (DC4-6) Sweets are

prepared in RDE (Engg) [(DC14 sweet items] and in Greaves [(Dc10-DC12) Gulabjam,

Pudding and Jalebis]. The order of priority in the preparation of special items in the 8

units of departmental Canteens is Veg Food (42.6%) Non- Veg Food (7.4%) and

Sweets (7.4%) and no special Items (42.6%) in the remaining 6 departmental Canteens.

Table & Graph Q8 (d)i: Special items-when: RIC (98-02)

A B C D E F Total

Response

Fixed menu

Every day Once

A week

Twice a

week

Thrice

a week

Occasionally

R13-15 R4-6 R1-3 R19-21 R10-12 R22

R23 - R7-9 - R16-18 -

04 03 06 03 06 01 23

18.2% 12.9% 25.8% 12.9% 25.8% 4.4% 100%

0

1

2

3

4

5

6

No of

units

A B C D E F

The information about the days and the frequency of preparing the special items

in the 23 Rural Industrial Canteens in Pune area is presented in TQ8(d) i and GQ8(d) i.

There are 4 units in Bajaj Auto, Chakan, (R13-25) and Indo – Africa Paper, Sarola(R23)

in which the Menu is fixed and so no special items are prepared. In Kinetic Engineering,

Koregaon Bhima(R4-6) special items are prepared everyday. There are 6 units in which

the preparation Of special items is once a week and these 6 units are Kalyani Forge

Shirur(R1-3) and Kalyani Brakes, Chakan (R7-9). The preparation of special items

twice a week is the pattern followed in the 3 units of Saiba Coating, Sudumbare (R19-

21). In the 6 units of Indian Seamless, Jejuri (R10-12) and Kalyani Sharp, Koregaon

Bhima (R16-18) special items are prepared thrice a week. In Kasat Paper, Bebedhol

(R22) special items are prepared occasionally.

Table & Graph Q 8(d) ii: Special items- what :RIC (98-02)

A B C D E Total

not

Specified

Veg Food Non veg Food Snacks Sweets

R13-15 R4-6 [R1-3(1)]

R10-12(1)

R22 R1-3(3)

[R10-12(1)]

R23 R 7-9 R16-18(1) - [R16-18(1)]

- - - - R19-21

- - - - [R22(3)]

04 06 06 01 06 23

17.8% 25.8% 25.8% 4.8% 25.8% 100%

0

10



The specification of special items is presented by TQ8 (d) ii and GQ8 (d) ii.

There is no specification in the case of special items prepared in 4 units of Bajaj Auto,

Chakan (R13-15) and Indo – Africa Paper, Sarola(R23). Vegetarian Food preparation

are the special items in the units of Kinetic Engineering [(R4-6) Papad , Chuntey] and

Kalyani Brakes, Chakan (R7-9) , Non Vegtarian food items are prepared as special

items in the 6 units of Indian Seamless, Jejuri [(R10-12) Non – Veg food] and Kalyani

Sharp, Koregaon Bhima[(R16-18) Egg preparations] and Egg curry in R1-3 units of

Kalyani Forge, Shirur. In Kasat Paper, Bebadhol (R22) Sabudana wada, Sabudana

khichdi are prepared as special items. Sweets are prepared in Kalyani Forge [( R1-3)

Sheera, Gulabjam, Laddoo] and Saiba Coating, Sudumbare[(R19-21) Ice – cream] and

in addition to these 6 units, sweets in India Seamless, Jejuri (R10-12) sweets like Kheer

in Kalyani Sharp, Koregaon Bhima (R16-18) and Kheer, Sheera, Laddoo in Indo –

Africa Paper Sarola (R22) are prepared as special items. The order of Priority is for

Veg Food (25.8%) and Non- Veg Food(25.8%) and Sweets, (25.8%) followed by

Snacks (4.8%) and No special items (17.8%).

Table & Graph Q8 (e) i: Special items-when: 122 IC (98-02)

A B C D E F Total

Response

Fixed menu

Every day Once

A week

Twice a

week

Thrice

a week

Occasionally

0 06 06 02 02 06

0 27% 27% 9.5% 9.5% 27%

23 20 08 03 03 06 63

36.6% 31.8% 12.6% 4.8% 4.8% 9.4% 100%

03 04 0 0 0 07 14

21.8% 28.4% 0 0 0 49.8% 100%

04 03 06 03 06 01 23

18.2% 12.9% 25.8% 12.9% 25.8% 4.4% 100%

30 33 20 08 11 20 122

25% 27% 16.5% 6.5% 8.5% 16.5% 100%

0

10

20

30

40

No of units

A B C D E F

The total picture in respect of all the 122 Industrial Canteens emerges through

the pair of TQ8(e) i and GQ8(e)i. There are 30 canteens which have fixed Menu and so

no special items are prepared in these units. There are 33 Canteens in which the special

items are prepared everyday. The preparation of special items is once a week in 20

canteens and twice a week in 8 canteens and thrice a week in 11 canteens. There are 20

canteens in which special items are prepared occasionally.

Table & Graph Q 8(e) ii: Special items- What: 122 IC (98-02)

A B C D E F Total

Not Specified Veg Food Non veg Food Snacks Sweets

04 - 06 01 02 09 22

23 06 12 03 05 14 63

06 - 06 01 - 01 14

04 - 06 06 01 06 23

37 06 30 11 08 30 122

30% 4.8% 25% 8.8% 6.4% 25% 100%

0

50

No of units 37 6 30 11 8 30

Specif Veg Non Snack Sweet Other

The information about what is the type of special items prepared is found in

TQ8(e) ii and GQ8(e)ii. There is fixed menu in 37 (30%) units, special items are

prepared but their specification is not given by 6 units. Veg food items (25%) and

Sweets (25%) and Non- Veg food items (8.8%) and snacks (8.8%) are the different

types of special items prepared in the remaining 79 canteens in the Urban and Rural

areas in and around Pune. Unit wise break up of the preparation of special items is Veg

Food (30units), Non- Veg Food(11units), Snacks(08 units), and Sweets (30units). The

tables from TQ8 (a) i to TQ 8 (e) ii and graphs from GQ8(a)i to GQ8 (e) ii give

information about the preparation of special items in respect of the “When and the

What” of special items prepared.

6 (D) V EMPLOYEES: NUMBER, SALARY, STATUS

This question – Question number Eleven (11) in the Questionnaire seeks information

about the number of employees such as cooks and workers and others in the industrial

canteen, their salaries and their status in respect of temporary or permanent. The

number of employees is presented in five tables and graphs, each giving the

information about the (i) number of cooks (ii) number of workers (iii)other employees

(iv)combined staff and (v) the total strength of employees in the canteen. The salaries

of cooks and workers are separately tabulated and graphically presented. The status of

the employees is given in the pair of a table and a graph.

Table & Graph Q 11(a)i: Number of Cooks: SUUIC (98-02)

A B C D E Total

1to 2 3to5 6to10 11to20 Above 20

U05(01) U01(04) U08(060 U21(15) -

U09(02) U02(05) U16(080 - -

U11(02) U03(05) - - -

U20(02) U10(03) - - -

- U14(04) - - -

- U15(04) - - -

- U17(04) - - -

- U19()03) - - - Reported

15/22

04 08 02 01 0

18% 36% 9% 4.5% 0 67.5%15 100%

0

2

4

6

8


A B C D E Others

The information about the employees, their salaries and their status in respect of the 22

Single Unit Urban Industrial canteens is provided through TQ 11 (a) i to TQ11 (a) viii

and GQ11 (a) i to GQ11(a) viii. The pair of TQ 11 (a) i and GQ 11 (a) i gives

information about the number of cooks in 15 out of the total 22 SUUICS as only 15

units have stated information required. There is only One Cook in Sudarshan

Chemicals (U05) in the staff of 8 employees and there are Two Cooks in each of the

canteens of industrial units of IAT Girinagar (U09) Datapro (U11) and Baker Gauges

(U20). In Eight industrial canteens of this category of Single Unit Urban Industrial

canteens such as Bax Global (U10) and EME Work Station (U19) there are 3 cooks

each, and in Powertron (U01), Kirloskar Pneumatics (U14) L & T Infotech (U15) and

Kalyani Steels (U17) there are 4 cooks each and there are 5 cooks each in Thermax

(U02) and Vikrant Auto (U03). There are 6 cooks in Mahendra Engineering Chemicals

(U06) and 8 cooks in BPL Mobile Cellular (U16). There are 68 cooks in the 15

SUUICS that have responded to this portion of the Question 11

Table & Graph Q 11(a)ii:Number of workers:SUUIC (98-02)

A B C D E Total


U01(02) U03(04) - U16(12) U02(35)

- U05(04) - U17(12) -

- U09(05) U08(08) - -

- U10(03) U15(06) - -

- U11(03) U21(07) - -

- U14(03) - - -

- U19(05) - - - 15of22

- U20(04) - - - Out of

01 08 03 02 01

4.5% 36% 13.5% 9% 4.5% 67.5% 100%

0

2

4

6

8


A B C D E Others

The next pair of TQ 11(a) ii and GQ11 (a)ii supplies information about the

number of workers in these 15 canteens that have responded to the part of

Question number 11. There are two cooks in Powertron. There are 3 workers in

the 2 units of Bax Global (U10) and Kirloskar Pneumatics (U14) and 4 workers

each in Vikrant Auto (U03) Sudarshan Chemicals (U05) and Baker Gauges

(U20) while there are 5 workers in the canteens of three units of IAT, Girinagar

(U09) Datapro and (U15) and 7 workers in Venky’s India (U21) and 8 workers

in Ammunition factory (U08). There are two units of BPL Mobile Cellular (U16)

and Kalyani Steels (U17) in which 12 workers are employed. The largest group

of 35 workers is employed in Thermax (U02).

Table & Graph Q 11(a)iii: Number of others:SUUIC (98 -04)

A B C D E Total


- - - - -

- U5(03)

5 Boys

- - -

- U10(02+02=04)

Helpers

Service boys

02out

of 22

0 02 0 0 0 9% 100%

0

0.5

1

1.5

2


A B C D E Others

From the Information gathered from the responses by the 15 canteens that have

answered this part of Question number 11. The information in TQ11 (a) iii and GQ11

(a) iii is about the number of others working in the 2 units that have reported in

response to Question No. 11. There are 3 service Boys in Sudarshan Chemicals (U05)

and 2 helpers and 2 servants in Bax Global (U10). The total number of these other

employees is Seven(07).

Table & graph Q 11(a) iv: combined strength: SUUIC (98-02)

A B C D E Total


U07(self Service) - U06(060 U04(14) U12(24)

- - U22(06) U13(17) U18(25) 7out of 22

01 0 02 02 02 9% 35.5%out of 100%

4.5% 9% 9% 9%

0

0 .5

1

1.5

2


A B C D E Others

The fourth pair of TQ11 (a) iv and GQ11 (a) iv informs about the combined strength of

Employees including cooks and workers in 7 units. There is self – service in Tata

Honeywell (U07) and there are 6 employees each in Mahendra Engineering Chemicals

(U06) and Ador Powertron (U22) and 14 employees in Finolex (U04) and 17

employees in Kinetic Engineering (U13). In Krupp Industries (U12), 24 employees

worked while there were 25 employees in the canteen of Sable Waghire (U18). In these

seven units 92 employees worked as the combined strength in the canteens concerned.

Table & Graph Q 11(a)v:Total number:SUUIC (98-02)

A B C D E Total


U07 (self

service)

- U01(06) U04 (14) U02(40)

- - U03(09) U08(17) U12(24)

- - U05(08) U13(20) U18(25)

- - U06(06) U16(20) U21(22)

- - U09(07) U17(16) -

- - U10(10) - -

- - U11(07) - -

- - U14(07) - -

- - U15(10) - -

- - U19(08) - -

- - U20(06) - -

- - U22(06) - -

01 0 12 05 04 22

4.5% 0 55% 22.5% 18% 100%

0

5

10

15


A B C D E

The next pair of TQ 11(a) v and GQ11 (a) v compiles the information about the

total number of employees working in the 22 Single Unit Urban Industrial canteens.

There are 4 units which have 6 employees each, and 3which have 7 employees each, 2

units with 8 employees each, 1 unit having 9 employees and 2 units with 10 employees

each, Two unit have 14 employees, each and One with 16 and another One with 17

employees. There is One unit of 20 employees. There are 4 canteens with the strength

of 22 employees, 24, and 25, and the largest with 40 employees. The total number of

employees is noticed in the Charts and Graphs from TQ 11(a) i to v and GQ 11 (a) i to

v. The total number is 281 employees, including cooks, workers, helpers, supervisors

and others.

Table & Graph Q11 (a) vi:Salary of cooks:SUUIC (98 – 02)

A B C D E Total

NR/NS MWA

salary

0001to2000 2001to5000 Above5001

U05 U01 U04 U08 U09

U07 U02 U15 - -

U11 - - U10 -

U12 U03 U16 U13

U14

-

U19 U06 U18 U17 -

U22 U20 - U21 -

06 05 04 06 01 22

27% 22.5% 18% 27% 4.5% 100%

0

1

2

3

4

5

6


A B C D E

The next two Charts and Graphs TQ 11(a) vi & vii and GQ11(a)vi & vii give

information about the salaries of cooks and workers in respect of those units that have

answered this part of the Question (11) in the Questionnaire. There are Six units that

have not answered this aspect. The units Sudarshan Chemicals (U05) Tata Honeywell

(U07) Datapro(U11), Krupp Industries (U12), EME Work Station (U19) and Ador

Powertron (U22) have not given any information in TQ 11(a)vi and GQ11(a) vi about

the salaries paid to the cooks in their canteens. The five units of Powertron (U01),

Thermax (U02), Vikrant Auto (U03), Mahendra Engineering Chemicals (U06) and

Baker Gauges (U20) have stated that Minimum Wages Act salaries are paid to their

cooks. The salaries paid to cooks are in the range of Rs 1000 – 2000 in the 4 canteens

of Finolex (U04) (-1000 -1500) L & T Infotech (U15) (1500 -2000), BPL Mobile

Cellular (U16) – (1100 -3500 ), and Sable Waghire (U18) – (1200 and above). The

range of salaries is between Rs. 2001 and 5000 in the 6 canteeens of Ammunition

Factory (U08) (2001 – 3000) Bax Global (U10) (Cooks 5000, Workers 5000, Helpers

4000, Servants 2000), Kinetic Engineering (U13) –(Cooks 2375, Workers 3825)

Kirloskar Pneumatics (U14) –(Cooks 4500, Workers 2500) Kalyani Steels [(U17)

(Cooks 3500, workers 2500)], Venky’s India [(U21) 2500-3500)]. The range of salary

above 5001 is followed in IAT, Girinagar [(U09) – Cook 7000, Attendant 5400] It is

clear from the above that the cooks are paid salaries mostly in the range of Rs. 1000 to

5000 and some perks such as accommodation and fee boarding are provided along with

the salary.

Table & Graph Q11 (a) vii:Salary of workers:SUUIC (98 – 02)

A B C D E Total

NR/NS MWA salary 0001to2000 2001to5000 Above5001

U04 - - U09(5400)

U05 U01 - U10(3000) -

U07 U02 - U13(2375) -

U11 U03 - U14(2500) -

U12 U06 - U17(2500) -

U19 U20 - - -

U22 - - - -

12 05 0 04 01 22

55% 22.5% 0 18% 4.5% 100%

0

2

4

6

8

10

12


A B C D E

The status of the job as temporary or permanent is disclosed through the last pair

of TQ11(a) viii and GQ11(a) viii but the pair before that TQ11(a) vii and GQ11 (a) vii

gives information about the salary of workers of the 22 canteens in this category, 12

canteens have given no response and the same 5 canteens that reported MWA salaries

to cooks have given the same response stating that the Workers get the Minimum

Wages Act salary. The canteen in IAT (U9) pays Rs. 5400 to the workers and there are

4 canteens that pay between Rs. 2001 and 5000, which are Bax Global [(U10) workers

3000, Helpers 1000, Servants 2000] , Kinetic Engineering [(U13) 2325], Kirloskar

Pneumatics [(U14) workers 2500] and Kalyani Steels[(U17) workers 2500].

Table & Graph Q 11(a) viii: Workers’ status: SUUIC (98-02)

A B C D E

NR All Temporary some All permanent Total

Permanent

U04 U01 U08(03) U03

U07 U02 U132 U05

U09 U15 U16(200 U06

U10 U16 U18(15) U12

U11 U17 U20(16) U14

- U20 - -

- U22 - -

05 07 05 05 22

22.5% 32.5% 22.5% 22.5% 100%

0

1

2

3

4

5

6

7

No of units 5 7 5 5

A B C D

As for temporary and permanent break up, 5 canteens have not given any respect and in

7 canteens all are temporary and 5 canteens have all employees on permanent basis and

in the remaining 5 canteens there are some employees that are permanent.

Table & Graph Q 11(b) i:Number of Cooks:MUUIC (98 – 02)

A B C D E Total


B1-3(02) - - - -

B52-54(01) B7-9(04) B10-12(07) A1-A5(12) B13-15(50)

C3-4(02) B19-21(05) B16-18(09) - -

- B46-48(03) B28-30(07) B22-24(15) -

- - - B37-39(14) -

- - - B40-42(20) -

08 09 09 14 03 43out

of 63

0

2

4

6

8

10

12

14


A B C D E

The pairs from TQ11(b) i to TQ11(b) viii and GQ11(b) i to GQ11(b) viii give

nformation about the number, salary and status of cooks, workers and employees in

respect of 43 out of 63 Multiple Unit Urban Industrial canteens. Bajaj tempo (A1-5) has

employed 12 cooks, 55 workers and total 67 employees. Kinetic Engineering (B 1-3)

has engaged the services of 2 cooks, 5 workers and total 7 employees. KOEL (B4-6)

has a total of 64 employees which work in their canteens.

Table & Graph Q 11(b)ii: Number ofWorkers: MUUIC (98 – 02)

A B C D E Total


- B1-3(05) B7-9(06) B10-12(15) A1-15(55)

- - - B19-21(20) B13-15(50)

- B52-54(04) - B46-48(11) B16-18(51)

- C3-4(05) - - B22-24(70)

- - - - B28-30(30)

- - - - B37-39(68)

- - - - B40-42(40)

0 08 03 09 23 13out

of 63

0 12.8% 4.8% 14.4% 37% 69%

0

5

10

15

20

25

No of units

Workers


A B C D E

In Deepak Fertilizers (B7-9) there are 4 cooks, 6 workers, 1 Supervisor and 11

employees in all. Sintronics (B10-12) has the strength of 22 total employees that work

in 3 Shifts having 7 cooks and 15 workers. Telco (B 13-15) has the largest strength of

150 employees of which cooks are 50, workers are 50 and helpers are 50. In Cummins

(B16-18) there are 9 cooks and 51 workers that bring the total to 60 employees. There

are 5 cooks, 2 Supervisors and 20 workers and total 27 employees is Sandvik Asia

(B19-21).

Table & Graph Q 11(b)iii: Number of Others : MUUIC (98 –02)

A B C D E Total


B7-9(1Supervisor) - - - B13-15

(50Helpers)

B19-21(2 Supervisor) - - - -

06 - - - 03 09 out of 63

9.6% - - - 4.8% 14.4% out of 100%

0

1

2

3

4

5

6

No of units

Employees


A B C D E

There are 15 cooks and 70 workers and in all 85 employees in Forbes Marshall

(U21-24), Indian Card Clothing (U25-27) has the combined strength of 2 (Two)

employees, There are 37 employees in SKF Bearing (B28-30) with 7 cooks and 30

workers, There is a combined strength of 10 employees made of 9 cooks and workers

together and 1 Supervisor in Schenectady Beck (B31-33) while in KEB Pumps (B34-36)

there is a team of 24 employees of 6 cooks, 3 Assistant cooks, and 15 workers. There

are 14 cooks and 68 workers bringing the tally to 82 employees in Ruston Greaves

(B37-39).

Table & Graph Q 11(b)iv:Combined strength:MUUICS (98 –02)

A B C D E Total


B25-27 (02) - B31-33(10)

on 9+

Suppervisor01

- B4-6(64)

- - - - B34-36(24

- - - - B43-45(30)

- - - - B49-51(30)

- - - - C1- C2

(100)

03 0 03 0 14

4.8% - 4.8% - 18.4%

0

2

4

6

8

10

12

14


A B C D E

There are 20 cooks and 40workers and in all 60 employees in Kirloskar Oil (B40-42).

There is a combined strength of 30 employees in Mather Platt (B43-45). In BSP (B46-

48) the total strength is 14 employees of which there are 3 cooks and 11 workers. Shri

Krupa Industries (B49-51) has 30 employees as their combined strength of cooks and

workers, in Siporex (B52-54) there are 5 employees in all with 01 cook and 4 workers.

Table & Graph Q 11(b)v:Total number :MUUIC (98 –02)

A B C D E Total


B25-27(02) B52-54(05) B1-3(07) B7-9(11) A1-5(67)

- - B31-33(10) B46-48(14) B4-6(64)

- - C3-4(07) - B10-12(22)

- - - - B13-15(150)

- - - - B16-18(60)

- - - - B19-21(27)

- - - - B22-24(85)

- - - - B28-30(37)

- - - - B34-36(24)

- - - - B37-39(82)

- - - - B40-42(60)

- - - - B43-45(30)

- - - - B49-51(30)

- - - - C1-2(100)

03 03 08 06 43 63

4.8% 4.8% 12.8% 9.6% 68% 100%

0

5

10

15

20

25

30

35

40

45


A B C D E

In C1-2, Mahindra British Telecom, there is a combined strength of 100 employees

including cooks and workers while in Ganesh coating (C3-4) there are 2 cooks and 5

workers bringing the total to 7 employees. The information compiled above is

displayed in the tabular form in TQ11(b)i to TQ11(b) v and in the graphic

representation in GQ 11 (b) i to GQ 11 (b) v .

Table & Graph Q 11(b) vi:Salary of Cooks:MUUIC (98 – 02)

A B C D E Total

NR/NS MWA Salary 0001to2000 2001to 5000 Above 5001

B25-27 A1-5 B52-54(2000) B13-15(3/3500) B10-12(5500)

B31-33 B1-3 - B22-24(4000) B16-

18(112to15000)

- B4-6 - B37-39(4700) B19-21(7000)

- B7-9 [B49-51(code2800)] B28-30(10,000)

- B40-42 - C1-2(3000) B34-36(9,500)

- B43-45 - - B46-

48(8,10,000)

- - - - B49-51(6000)

- - - - C3-4(11000)

06 20 03 11 23 63

9.8% 31% 4.8% 17.6% 36.8% 100%

0

5

10

15

20

25

No of units

Salary

No of units 6 20 3 11 23

A B C D E

The information supplied is about the salaries paid to the cooks and workers. There are

6 Units that have not given response to the sub question regarding the salary of cooks

and 31 units have not responded to the sub question about the salary of workers. There

are 20 Canteens that pay Minimum Wages Act salary to both cooks and workers and

those are Bajaj Tempo (A1-5), Kinetic Engineering (B1-3), KOEL (B4-6), Deepak

Fertilizers (B7-9), Kirloskar Oil (B40-42) and Mather Platt (B43-45). The salary of Rs.

2000 is paid to the cooks in Siporex (B52-54) and to the workers in Sintronics (B10-12),

Telco (B13-15) and Shiv Krupa Industries (B49-51). The salary of Rs.3000 to 4000 is

paid to the workers in BSP (B46-48). The cooks are paid in the range of Rs. 2001 to

5000 in Telco [(Rs.3000 to 3500), B 13-15], Mahindra British Telecom [ C1-2 Rs.

3900], Forbes Marshall [ B22-24, Rs. 4000] and Ruston Greaves [(B37-39) Rs. 4700]

In Shri Krupa Industries (B49-51) the assistant cooks are paid Rs. 2800. In 23 canteens

out of 63 MUUICS, the salary slab is above Rs.5000.

Table & Graph Q 11(b) vii:Salary of Workers:MUUIC (98 – 02)

A B C D E Total

NR/NS MWA

Salary

0001to2000 2001to 5000 Above 5001

B16-18(NR) A1-5 B10-12(2000) B46-48(3to4500) -

B19-21(NS) B1-3 B13-15(2000) - -

B22-24(NS) B4-6 B49-51(2000) - -

B25-27(NR) - - - -

B28-30(NS) - - - -

B31-33(NR) B7-9 - - -

B34-36(NS) B40-42 - - -

B37-39(NS) B43-45 - - -

B52-54(NS) - - - -

C1-2(NS) - - - -

C3-4(NS) - - - -

31 20 09 03 0 63

48.5% 32.5% 14.2% 4.6% 0 100%

0

10

20

30

40

No of units

Salary

No of units 31 20 9 3 0

A B C D E

In Sintronics (B10-12) cooks are paid Rs. 5500, in Shri Krupa industries (B49-51) Rs.

6000, in Sandvik Asia [B19-21] Rs. 7000, in BSP (B46-48) Rs. 8000 to 10,000, in SKF

Bearing (B28-30), Rs. 10,000, in Ganesh Coating b(C3-4) Rs. 11,000 KEB Pumps

(B34-36) Rs. 9500 and the highest slab of Rs. 12,000 to 15,000 paid to the cooks in

Cummins (B16-18).

Table & Graph Q 11(b) viii:Workers’ status: MUUIC (98 – 02)

A B C D

NR ALL Temporary Same Permanent All permanent Total

C3-4 B25-27 B1-3(Cooks) A1-5

- B43-45 B7-9(cooks) B4-6

- - B10-12(7C+5w) B16-18

- - B13-15(70[50c+20w]) B19-21

- - B22-24(80P) B28-30

- - C1-2(20P) B31-33

- - - B34-36

- - - B37-39

- - - B40-42

- - - B46-48

- - - B49-51

- - - B52-54

02 06 17 38 63

3.2% 9.6% 27.2% 60% 100%

0

5

10

15

20

25

30

35

40

No of

units

A B C D

The Table and the Graph TQ11(b)viii and GQ11(b) viii show the status of temporary

and permanent employees which reveals the fact that in 60% or 38 canteens, all the

employees are permanent. There is no responses from 2 Units of Mahindra British,

Telecom (C1-2) and in 6 canteens of Indian Card clothing (B25-27) and Mather Platt

(B43-45) all employees are temporary and in the remaining 17 canteens some of the

employees are working on permanent basis.

Table & Graph Q 11 (c) i:Number of Cooks and Workers: DC (98-02)

A B C D E Total

1 to 02 3to5 6 to 10 11 to 20 Above 21

Cooks DC 7-9(03) DC 4-6(06) - DC 1-3(23

codes)

- DC 13(03) - - -

- DC14(04) - - -

- 05 03 - 03

Workers - Dc4-6(10) DC14(11)

Vendors

DC1-3

(42(30+12)

- DC7-9(07) - -

- DC13(10)

Vendors

- -

07 01 03

Combined - [(DC7-9)(10)]

[3cooks/1Manager/3

Tea /3 Counter

- -

- - 03 - -

Total

Employees

- DC7-9(10) DC(4-6)(16) DC1-3(65)

- - DC10-12(15) -

- - DC13-DC15 -

- - DC14 –DC15 -

- 03 08 03 14

0

5

10

The four fold pair table of TQ11(c)i and GQ11(c) i , gives information about the

number of cooks, workers and combined strength and the number of total employees.

The break – up of employees as noticed in this pair of TQ11(c) i and GQ11(c) i is

Railway Department catering (DC1-3) is cooks - 23, workers - 42 (30 workers and 12

servants) and total 65 employees, HAL (DC4-6) has 6 cooks and 10 workers and total

16 employees, SC Railway Canteen (DC7-9)has 3 cooks , 10 vendors and a total of 13

employees and RDE (Engg) (Dc14) has the total strength of 15 employees with 4 cooks

and 11 Vendors. In SC railway canteen the break –up is 3 cooks, 1 manager, 3 for tea

and 3 for counter, There are total 134 employees in 14 Departmental canteens.

Table & Graph Q 11(c) ii:Salary of Cooks and others: DC (98-02)

A B C D E Total

NR/NS MWA Salary 0001to2000 2001to 5000 Above 5001

DC 4-6 DC 1-3 - DC 10-12 (4500) DC14(5500

Workers P)

(7000 cooks P)

DC 7-9 DC13 - [DC14(3000 cooks(1)] -

06 04 0 03 01 14

42.6% 28.4% 0 21.7% 7.3% 100%

0

1

2

3

4

5

6

No of units

A B C D E

The pair of TQ 11(c) ii and GQ11(c) ii gives information about the salary to cooks and

workers, Railway Departmental Catering (DC1-3) and 512 Army Base Camp (DC13)

give Minimum Wages Act salary. The 6 units of HAL (DC 4-6) and SC Railway

canteen (DC7-9) have not recorded any response, Greaves (DC10-12) pays Rs. 4500 to

the cooks and in DRE (Engg) (DC14) the salary paid to permanent cooks is Rs. 7000,

to temporary cooks is Rs.3000 and to workers 5500.

Table & Graph Q 11(c) iii:Worker Status:DC (98-02)

A B C D

NR ALL Temporary Same Permanent All permanent Total

DC 7-9 Dc 13 Dc4-6

(6 cooks/50%)

DC 1-3

- - DC10-12

(12 p 80%)

-

- - DC 14 (87% P) -

03 01 07 03 14

21.3% 7.4% 50% 21.3% 100%

0

1

2

3

4

5

6

7

No of units

A B C D

The third pair of TQ 11(c) iii and GQ11(c) iii gives information about the temporary or

permanent status in which it is noticed that all the employees are temporary in DC13-

512 Army Base Camp and all employees are permanent in DC 1-3 Railway

departmental Catering. SC Railway Canteen (DC7-9) has given no response. In the

remaining 7 canteens of HAL (DC 4-6) Greaves (DC 10-12) and RDE (Engg) (DC -14)

some employees are permanent in the ratio of 50%, 80% and 87% respectively.

Table & Graph Q 11(d) i:Number of Cooks: RIC (98-02)

A B C D E Total

1 to 02 3to5 6 to 10 11 to 20 Above 21

- R 4-6(04) R 7-9(06) - -

- R 13-15(04) R 10-12(07) - -

- R 22(03) - - -

- 07 06 - 13 out of 23

- 30.8% 26.2% - - 57% out of 100%

0

1

2

3

4

5

6

7

No of units

A B C D E

The information about the number of cooks, workers, other employee, combined

strength and number of total employees in respect of 23 Rural Industrial Canteens

around Pune (1998 -2002) is available in TQ 11 (d) i to TQ11(d) v and GQ 11 (d) I to

GQ 11 (d) v.

Table & Graph Q 11(d) ii: Number of Workers:RIC (98-02)

A B C D E Total

1 to 02 3to5 6 to 10 11 to 20 Above 21

- R 7-9(04) R 19-21(10) R 13-15(11) -

- R 10-12(05) - - -

- R 22 (03) - - -

- 07 03 03 13 out of 23

- 30.8% 13.1% 13.1% - 57% out of

100%

0

1

2

3

4

5

6

7

No of units

A B C D E

There are 3/4 cooks in the total strength of 30 employees in Kalyani Forge, Shirur (R1-

3) in Kinetic Engineering (R4-6) there are 6 cooks.

Table & Graph Q 11(d) iii:Number of Others:RIC (98-02)

A B C D E Total

1 to 02 3to5 6 to 10 11 to 20 Above 21

R 7-9 (2M) R 13-15(4

Kitchen

Helpers)

[R19-

21(10Employees]

- -

R 13-

15(01Store

Keeper 02

Manager

- - - -

R 19-21 (1 M

/supervise

- - - -

09 - - - - 9 out of 23

38% - - - - 38% out of

100%

0

1

2

3

4

5

6

7

8

9

No of units

A B C D E

In Kalyani Brakes (R7-9) there are 4 cooks and 4 workers 2 Managers and total 12

employees, in Indian Seamless (R10-12) 7 cooks and 5 service boys make the total of

12 employees.

Table & Graph Q 11(d) iv:Combined strength:RIC (98-02)

A B C D E Total

1 to 02 3to5 6 to 10 11 to 20 Above 21

- - - - R 1-3 (30)

- R 22(03) - R 19-21(20) R 16-18(22)

- 01 - 03 06 10 out of 23

- 4.3% - - 39.7% 44% out of

100%

0

1

2

3

4

5

6

No of units

A B C D E

In R13-15 Bakjaj Auto Chakan there are 4 cooks, 4 Kitchen helpers,11 utility boys, 1

storekeeper and 2 mangers with the total strength of 22 employees. In Kalyani Sharp,

Koregaon Bhima, there are 22 employees including 2 cooks.

Table & Graph Q 11(d)v: Total number:RIC (98-02)

A B C D E Total

1 to 02 3to5 6 to 10 11 to 20 Above 21

- R 4-6(04) R22(06) R7-9(12) R 1-3(30)

- R 23(03) - R10-12(12) R13-15(22)

- - - R19-21(20) R16-18(22)

- 04 01 09 09 23

- 17.7% 4.3% 39% 39% 100%

0

2

4

6

8

10

No of units

A B C D E

In R 19-21 Saiba Coating Sudumbre the staff is of 20 employees of 10 employees, 9

workers and 1 Supervisor. There are 3 cooks and 3 workers in the total strength of 6

employees in Kasat Paper, Bebedhol and a combined strength of 3 employees in Indo

Africa Paper, Sarola. There are 133 employees in 23 rural Canteens.

Table & Graph Q 11(d) vi: Salary of cooks and workers:RIC (98-02)

A B C D E Total

NR MWA salary 0001 to 2000 2001 to5000 Above 5001

R1-3 R16-18 [R7-9(1300W)] R4-6(2500) -

R10-12 - R22(1500) R7-9

{Head M5000

Cook 4000

M -2500}

-

R19-21 - R23(1500) R13-15(4000)

09 03 02 09 0 23

39.3% 12.8% 8.6% 39.3% - 100%

0

1

2

3

4

5

6

7

8

9

No of units

A B C D E

The salary paid to the cooks and workers is in the range of Rs. 2001 to 5000 in the case

of 9 canteens out of 23 rural canteens and those are Kinetic Engineering, Koregaon

Bhima (R 4-6) in which the cooks are paid Rs. 2500 and in Kalyani Brakes, Chakan

(R7-9) the salary is Rs. 1300 to workers, Rs. 2000 to manager, Rs. 4000 to cook and Rs.

5000 to Head Manager and in Bajaj Auto Chakan, cooks are paid Rs. 4000 and Rs.

1500 are paid in both Kasat Paper Bebedhol (R22) and Indo Africa Paper Sarola (R 23).

The Minimum Wages Act salary is paid in Kalyani Sharp, Koregao Bhima (R16-18).

There are 9 units which have not given any responses to this sub question about the

salaries paid.

Table & Graph Q 11(d) vii: Worker status: RIC (98-02)

A B C D Total

NR All Temporary Some Permanent All Permanent

R 1-3 R22 - R 4-6

R7-9 R23 - R19-21

R10-12 - - -

R13-15 - - -

R16-18 - - -

15 02 0 06 23

65.6% 8.6% 0 25.8% 100%

0

5

10

15

No of units

A B C D

The status of temporary and permanent status of employees is noticed in TQ11

(d) vii and GQ11 (d) vii. There are all the employees that are temporary in

Kasat Paper, Bebedhol (R22) and Indo Africa Paper, Sarola (R13). All

employees are permanent in Kinetic Engineering Koregaon, Bhima (R4-6) and

Saiba Coating, Sudumbare (R19-21). The remaining 15 canteens have not given

any responses to this Sub question about the status of employees.

Table & Graph Q 11(e) i:Number of Cooks:122 IC (98-02)

A B C D E Total

1-2 3-5 6-10 11-20 Above 21

a) 04 08 02 01 0 15/22

18% 36% 9% 4.5% 0 67.5% out of 100%

b) 08 09 09 14 03 43/63

12.8% 14.4% 14.4% 22.6% 4.8% 69% out of 100%

c) 0 05 03 0 02 11/14

0 36.4% 21.3% 0 21.3% 78% out of 100%

d) 0 07 06 0 0 13/23

0 30.8% 26.2% 0 0 57%out of 100%

12 29 20 15 06 82/122

9.2% 23.2% 16% 12% 4.6% 65% out of 100%

0

5

10

15

20

25

30

No of units

A B C D E

The tables and graphs in TQ11(e) i to TQ11(e) viii and GQ11(e) i and GQ11(e) viii.

Show that units that have responded are 82 canteens out of total 122 canteens. Of these

82 canteens, more than 21 cooks are there in 6 canteeens and in 15 canteens, the

number of cooks is between 11 and 20.

Table & Graph Q 11(e) ii: Number of Workers:122 IC (98-02):

A B C D E Total


a) 01 08 03 02 01 15/22

4.5% 36% 13.5% 9% 4.5% 67.5% /100%

b) 0 08 03 09 23 43/63

0 12.8% 4.8% 14.4% 37% 69% /100%

c) 0 0 07 01 03 11 /14

0 0 50% 7.2% 20.8% 80%out of 100%

d) 0 07 03 03 0 13 /23

0 30.8% 13.1% 13.1% 0 57% out of 100%

01 23 16 15 27 82 /122

0.8% 17.8% 12.8% 12% 21.6% 65% out of 100%

0

5

10

15

20

25

30

No of units

A B C D E

There are 41 canteens that have the number of cooks from 1 to 5 of which 29 canteens

have 3 to 5 cooks and 12 have 1 or 2 cooks.

Table & Graph Q 11(e)iii:Number of others: 122 IC (98-02)

A B C D E Total

1 to 2 3 to 5 6 to 10 11 to 20 Above 21

a) - 02 - - - 02 /22

- 0.9% - - - 0.9% /100%

b) 06 - - - 03 9 /63

9.6% - - - 4.8% 14.4% /100%

c) - - - - - 00 /14

- - - - - -

d) 09 - - - - 9 /23

38% - - - - 09 /23

15 02 0 0 03 20 /122

12% 1.6% 0 0 2.4% 16% out of 100%

0

2

4

6

8

10

12

14

16

No of units

A B C D E

The range of cooks from 6 to 11 is occupied by 20 canteens, in respect of the workers,

only 1 canteen has 1 or 2 cooks, 23 have 3 to 5 cooks, 16 have 6 to 10 cooks, 15 have

11 to 20 and 27 have more then 21 cooks.

Table & Graph Q 11(e) iv:Combined Strength:122 IC (98-02)

A B C D E Total

1 to 2 3 to 5 6 to 10 11 to 20 Above 21

a) 01 0 02 02 02 07 /22

4.5% 0 9% 9% 9% 31.5% out of

100%

b) 03 0 03 0 14 20 /63

4.8% 0 4.8% 0 18.4% 28% out of 100%

c) - - - 03 - 03 /14

- - - 22% - 22% out of 100%

d) - 01 - 03 06 10 /23

- - - - - 44 out of 100

04 01 05 08 22 40 /122

3.2% 0.8% 04% 6.4% 17.2% 32% out of 100

0

5

10

15

20

25

No of units

A B C D E

The display of other employees and combined strength of employees is noticed in

TQ11(e) iii & iv and GQ 11 (e) iii & iv.

Table & Graph Q 11(e) v:Total number: 122 IC (98-02)

A B C D E Total

1 to 2 3 to 5 6 to 10 11 to 20 Above 21

a) 01 - 12 05 04 22

b) 03 03 08 06 43 63

c) - 03 08 03 - 14

d) - 04 01 09 09 23

04 10 29 23 56 122

3.3% 8% 23.3% 18.4% 47% 100%

0

10

20

30

40

50

60

No of units

A B C D E

The total strength of employees is presented in TQ11(e) v and GQ11 (e) v

Table & Graph Q 11(e)vi:Salary of cooks:122 ICS (98 -02)

A B C D E Total


a) 06 05 04 06 01 22

27.5% 22.5% 18% 27.5% 4.5% 100%

b) 06 20 03 11 23 63

9.8% 31% 4.8% 17.6% 36.8% 100%

c) 06 04 - 03 01 14

42% 28% - 21.7% 7.1% 100%

d) 09 03 02 09 - 23

39.3% 12.8% 8.6% 39.3% - 100%

27 32 09 29 25 122

24.4% 25% 7.3% 23.3% 20% 100%

0

5

10

15

20

25

30

35

No of units

A B C D E

The salary paid to the cooks and the workers is above Rs. 5001 in the case of 25

canteens for cooks and only 2 canteens for workers. There is no response from

27 canteens for cooks and 58 for workers. The number of canteens that pay

Minimum Wage Act salary is 32 in both the cases.

Table & Graph Q 11(e) vii:Salary of workers:122 IC (98 -02)

A B C D E Total

NR MWA salary 0001 to 2000 2001 to5000 Above

5001

a) 12 05 - 04 01 22

55% 22.5% - 18% 4.5% 100%

b) 31 20 09 03 - 63

48% 32.5% 14.2% 4.8% - 100%

c) 06 04 0 03 01 14

42.6% 28.4% 0 21.7% 7.3% 100%

d) 09 03 02 09 - 23

39.3% 12.8% 8.6% 39.3% - 100%

58 32 11 19 02 122

48.4% 25.6% 8.8% 15.6% 1.6% 100%

0

10

20

30

40

50

60

No of units

A B C D E

The middle slab of Rs. 0001 to 2000 and Rs. 2001 to 5000 is occupied by 9

plus 29 that is 38 canteens for cooks and 11 plus 19 that is 30 canteens for workers.

Table & Graph Q 11(e) viii: Worker status:122 IC (98-02)

A B C D Total

NR All Temporary Some Permanent All Permanent

a) 05 07 05 05 22

22.5% 32.5% 22.5% 22.5% 100%

b) 02 06 17 38 63

3.2% 9.6% 27.2% 60% 100%

c) 03 01 07 03 14

21.3% 7.4% 50% 21.3% 100%

d) 15 02 - 06 23

65.6% 8.6% - 25.8% 100%

25 16 29 52 122

20% 12.8% 23.2% 44% 100%

0

10

20

30

40

50

60

No of units

A B C D

The last pair of TQ11(e) viii and GQ11(e) viii present the information about the

temporary or permanent status. There are 52 canteens in which all employees are

permanent while all the employees are temporary in 16 canteens. 25 canteens have

given no response and there are 29 canteens in which some employees are permanent.

These tables and graphs provide the much needed information about the number of

cooks, workers, other employees, the combined strength and the total number of

employees.

6 (D) VI CLEANLINESS

Cleanliness is next to Godliness in all walks of life but in the running of

industrial canteens it is the most essential part of the set up. The question number 14 in

the Questionnaire seeks to collect information about the measures taken to maintain

cleanliness in the 122 Industrial canteens in and around Pune under study.

Table & Graph Q 14(a):Measures-cleanliness: SUUIC (98-02)

A B C D E Total

Pest-Control Cleaning Sweepers Dustbins etc Vac-Cleaner

U01(Sunday) U02(Daily) U06 U05(Dustbins) -

U03(Sunday) U04(Regularly) U10 U09(Gloves)

U07(15 days) [(U05)(daily)] U11 U15(Dustbins)

U20(15 days) U08(twice) U16(Gloves)

U21(30 days) [(U09)(daily)] [U22(Dustbins)]

U12(twice)

U13(Company

Arranges)

U14(daily)

[U15(every 4 hrs)]

U17(daily)

U18(daily)

U19(regularly)

[(U21)(twice)]

U22(M/Evening)

05 10 03 04 0 22

23.5% 45% 13.3% 18% 100%

A

23%

B

45%

C

14%

D

18%

E

0%

The first pair of TQ14(a) and GQ14(a) gives information about, the measures

taken to maintain cleanliness in the category of Single Unit Urban Industrial Canteen,

Regular cleaning with detergents, phenol and soap is carried out in 10 canteens and in 3

canteens sweepers are appointed to do this task - Pest control is maintained by 5

canteens in this category which are Powertron(U01), Vikrant Auto(U03) Tata

Honeywell(U07), Baker Gauges(U20) and Venky’s India(U21). The use of dustbins,

gloves and other measures are taken by 4 canteens which are Sudarshan Chemicals

(U05), IAT, Girinagar(U09) L&T Infotech(U15), BPL Mobile Cellular (U16) Bax

Global (U10) and Datapro(U11), Sweepers are appointed to maintain cleanliness

throughout the day in their canteens. The 10 canteens of Thermax[U02 (daily)],

Finolex[U04(regularly)], Ammunition Factory[(U08) twice a day], Krupp

Industries[(U12) twice a day], Kinetic Engineering [(U13) Company Arranges

Cleaning], Kirloskar Pneumatics[(U14(daily)], Kalyani Steels[(U17) daily], Sable

Waghire [(U18) daily, EME Workstation [(U19) regularly] and Ador Powertron(U22),

Sudarshan Chemicals (U05), IAT, Girinagar(U9), L&T Infotech (U15) and Venky’s

India(U21) also maintain cleanliness through regular cleaning of their canteens.

Table & Graph Q 14(b):Measures-cleanliness:MUUIC (98-02)

A B C D E Total

Pest-Control Cleaning Sweepers Dustbins/Gloves Vacuum Cleaner

B22-24 A1- A5(Regularly) B28-30 B31-33(Dustbins) B(16-18)

[B31-33] B1-3(4times) C1-2 B(46-48)(Gloves) B(19-21)

B37-39 B4-6(3times)

B49-51 B7-9(4times)

C1-2 B10-12(4times)

B13-15(Regularly)

[B16-18(3times)]

B25-27(Regularly)

[B28-30(4times)]

B34-36(Regularly)

B40-42(3times)

B43-45(regularly)

[B49-51(Company

Arranges)]

B52-54(Company

Arranges)

11 35 05 06 06 63

16.8% 56% 08% 9.6% 9.6% 100%

A

17%

B

55%

C

8%

D

10%

E

10%

The pair of TQ14(b) and GQ14(b) supplies information about the measures of

cleanliness taken in the 63 Multiple Unit Urban Industrial Canteens. There are 35

canteens that clean their canteens regularly and 5 canteens (64%) give cleaning the

priority in the running of their canteens. Bajaj Tempo[(A1-5)regularly] Kinetic

Engineering[(B1-3)4 times] KOEL [(B4-6) 3times], Deepak Fertilizers[(B7-9) 4times],

Telco[(B13-15)regularly] Indian Sintronics[(B10-12) 4times], Telco[(B13-15)regularly]

Indian Card Clothing [(B25-27)regularly], KEBP Pumps[(B34-36)regularly], Kirloskar

Oil[(B40-42)3times], Mather Platt[(B43-45)regularly] and Siporex[(B52-54)company

arranges cleaning] are those 35 canteens that maintain cleanliness through regular

periodic cleaning. In 5 canteens of SKF Bearing(B28-30) and Ganesh Coating(C3-4),

Sweepers are appointed to carry out cleaning throughout the day. In addition to these

40 canteens, Cummins[(B16-18)3 times], SKF Bearing[(28-30)4 times] and Shri Krupa

Industries [(B49-51)company arranges cleaning] of Cummins (B16-18) and Sandvik

Asia(B19-21). In 6 canteens, dustbins and gloves are provided by Schenectady Beck

(B31-33) and BSP (B46-48), Pest Control is maintained in 11 canteens of Forbes

Marshall(B22-24), Rustom Greaves (B37-39), Shri Krupa Industries(B49-51)and

Mahindra British Telecom (C1-2) and also by Schenectady Beck (B31-33).

Table & Graph Q 14(c):Measures –cleanliness: DC (98-02)

A B C D E Total


DC1-3(Weekly) [DC1-3(daily)] - - -

DC10-12(Daily) D4-6(every 4hrs)

D7-9(Thrice)

DC13(Thrice)

DC14(regularly)

06 08 0 0 0 14

43.2% 56.8% - - - 100%

A

23%

B

45%

C

14%

D

18%

E

0%

The group of TQ14(c) and GQ14(c) gives information about the measures of

cleanliness taken in 14 Departmental Canteens in Pune. Pest Control is carried out in 06

canteens by Railway Departmental Catering (DC1-3) every week and by Greaves (DC

10-12) every day. There are the remaining 8 canteens of HAL[(DC4-6)every 4 hours]

SC Railway Canteen[(DC7-9) thrice] 512, Army Base Camp [(DC13)thrice] and

RDE(Engg) [(DC14) regularly] and also in Railway Departmental Catering [(DC1-

3)daily].

Table & Graph Q 14(d): Measures-Cleanliness:RIC (98-02)

A B C D E Total


R19-21 [R1-3(regularly)] R1-3 R13-15(garbage

bags)

-

R4-6(daily) R16-18 [R19-21]

R7-9(daily) R22

R10-12(Company

Arranges)

R23(daily)

03 10 07 03 0 23

12.9% 44% 30.2% 12.9% 0 100

%

A

13%

B

44%

C

30%

D

13%

E

0%

The pair of TQ14(d) and GQ14(d) gives information about the 23 Rural

industrial canteens around Pune. Pest Control is carried out by Saiba Coating,

Sudumbare(R19-21). Cleaning and appointing sweepers are the measures taken by 10

canteens and 7 canteens respectively. Kinetic Engineering, Koregaon Bhima[(R4-

6)daily], Kalyani Brakes, Chakan[(R7-9)daily], Bajaj Auto, Chakan [(R10-

12)Company Arranges Cleaning] and Indo Africa Paper, Sarola [(R23)daily] and also

Kalyani Forge, Shirur [(R1-3)regularly]. Sweepers are appointed by Kalyani Forge,

Shirur (R1-3), Kalyani Sharp, Koregaon Bhima (R16-18) and Kasat Paper

Bebedhol(R22). Dustbins and gloves are provided by Bajaj Auto, Chakan (R13-15) and

garbage bags by Saiba Coating, Sudumbare(R19-21).

Table & Graph Q 14(e):Measures-cleanliness:122IC (98-02)

A B C D E Total


a) 05

23.5%

10

45%

03

13.5%

04

18%

0

0

22

100%

b) 11

16.8%

35

56%

05

8%

06

9.6%

06

9.6%

63

100%

c) 06

43.2%

08

56.8%

0

0

0

0

0

0

14

100%

d) 03

12.9%

10

44%

07

30.2%

03

12.9%

0 23

100%

25 63 15 13 06 122

21% 51.4% 12% 10.8% 4.8% 100%

A

20%

B

52%

C

12%

D

11%

E

5%

The pair of TQ14(e) and GQ14(e) provide information about the measures

adopted to maintain cleanliness in all the 122 canteens under study. The measures are

Pest Control, Regular Cleaning, Appointing Sweepers, Providing dustbins gloves etc

and using vacuum cleaners. Pest Control is carried out 25 canteens and 78 canteens

maintain cleanliness of which 15 have appointed sweepers and 63 carry out regular

periodic cleaning. There are 13 canteens that provide dustbins, gloves, garbage bags

and other materials. The use of vacuum cleaners is made in 6 canteens of the MUUIC

category. The use of such mechanized devices ought to be encouraged to maintain

cleanliness in the canteens in the industrial units.

6 (D) VII MODERN EQUIPMENTS

Modern equipment is essential in preparing the food items on a large scale.

Mixers, Grinders, Refrigerators and Ice Storage Equipments are necessary in such

catering units. These equipments can be called Standard Modern Equipments. The use

and possession of these standard modern equipments is the focus of the Question

number 15 in the Questionnaire. The responses to this question are presented in TQ15(a)

to TQ15(e) and GQ15(a) to GQ15(e).

Table & Graph Q 15(a):SME:SUUIC (98-02)

A B C Total

Less than Standard

Modern Equipments

Standard Modern

Equipments

More than Standard Modern Equipments

U13-GF U01-MGFIS U02(MGIIS+FC Potato Peeler Dishwasher

U18-MGF U03-MGFIS

U20-MGF U05-MGFIS U04G2,M3,F4IS+

Water,Cooker,Tea Boiler

U21-MGF U06-MGFIS

U22-FIS U07-MGFIS U09MGFIS+

U08-MGFIS

U10-MGFIS U16MGFIS+Microoven

Acqa guard W Filter

U11-MGFIS

U12-MGFIS

U14-MGFIS

U15-MGFIS

U17-MGFIS

U19-MGFIS

05 13 04 22

22.5% 59.5% 18% 100%

A

23%

B

59%

C

18%

The information given by TQ15(a) and GQ15(a)is that more than 59% of the

Single Unit Urban Industrial Canteens in Pune, that is, 13 canteens out of these 22

canteens possess and use standard modern equipments such as Mixers, Grinders,

Refrigerators and Ice-Storage Equipments. These 13 canteens are Powertron(U01),

Vikrant Auto(U03), Sudarshan Chemicals(U05), Mahendra Engineering

Chemicals(U06), Tata Honeywell (U07), Ammunition Factory(U08), Bax Global (U10),

Datapro(U11), Krupp Industries (U12), Kirloskar Pneumatics (U14), L&T

Infotech(U15), Kalyani Steels(U17) and EME Workstation(U19). There are 5 canteens

in which all the standard modern equipments are not used and these are Kinetic

Engineering[(U13)GF], Sable Waghire[(U18)FMF], Baker Gauges[(U20)GMF]

Venky’s India(U21)GMF]and Ador Powertron[(U22)FIS]. In this category of 22

canteens, there are 04 canteens which have more equipments than, standard modern

equipments which are Thermax[(02)GMFIS and FC, Chutney Maker, Dish Washer,

Potato Peeler], Finolex[(04)GMFIS, and water cooker and Tea Boiler], IAT, Girinagar

[(U9)GMFIS and Piped Gas] and BPL Mobile Cellular [(U16)GMFIS and Micro Oven,

Aquaguard Water Filter]

Table & Graph Q 15(b):SME: MUUIC (98-02)

A B C Total

Less than Standard

Modern

Equipments

Standard

Modern

Equipments

More than Standard Modern

Equipments

B25-27-GMF B1-3-MGFIS A1-5-GMF 15, dishwashwer, Potato

Peeler, Papad machine, boiler, B.M.

for hot food, Solar System.

C3-4-GMF B4-6-MGFIS B10-12GMFIS, Industrial cookers,

Steam cookers

B7-9-MGFIS B13-15GMFIS Solar cooker, water,

Purifier, big Capacity Grinders, Vast

Refrigerated Room

B16-18-MGFIS B22-24-GMFIS, Oven, Chopping

Machine

B19-21-MGFIS B28-30-GMFIS Veg Cutting Machine,

Deep Freezer , Cooker

B52-54MGFIS B31-33-GMFIS Deep Freezer, Big

Burners

B34-36-GMFIS, Super Mixer

B37-39-GMFIS, Potato Feeler

B40-42-GMFIC, FC

B43-45-GMFIS, Modern Equipment

B46-48-GMFIS Dough Kneader

B49-51-GMFIS, Dough Kneader

C1-2GMFIS, Micro Oven, Water

Cooker

05 18 40 63

08% 28% 64% 100%

A

8%

B

29%

C

63%

In the category of 63 Multiple Unit Urban Industrial Canteens of Pune, the

possession and use of standard modern equipments is noticed in 58 out of the total 63

canteens as presented by TQ15(b) and GQ15(b). Those 5 canteens that do not possess

all these equipments are Indian Card Clothing [(B25-27)GMF] and Ganesh Coating

[(C3-4) GMF]. Those 18 canteens which use the standard modern equipments such as

Mixer, Grinder, Refrigerator and Ice-Storage Equipment are Kinetic Engineering(B1-3),

KOEL (B4-6), Deepak Fertilizers(B7-9), Cummins(B16-18), Sandvik Asia(B19-21)

and Siporex(B52-54). The 40 canteens which possess and use equipments more than

the standard modern equipments like Mixer, Grinder, Refrigerator, Ice Storage

Equipment are Bajaj Tempo [(A1-5), GMFIS and Dish Washer, Potato Peeler, Papad

Machine, Boiler, Bain Marie for hot food, and Solar System], Sintronics [(B10-

12)GMFIS and Industrial Cookers, Steam Cookers], Telco [(B13-15) GMFIS and Solar

Cookers, Water Purifier, High Capacity Grinders and Vast Refrigerated Room], Forbes

Marshall[(B22-24),GMFIS, Oven, Chopping Machine, Deep Freezer, Bulk Worker],

Schenectady Beck [(B31-33)GMFIS, Potato Peeler] Kirolaskar Oil [(B40-42)GMFIS,

FC], Mather Platt[(B43-45)GMFIS and modern equipments], BSP [(B46-48)GMFIS,

Dough Kneader], Shri Krupa Industries[(B49-51) GMFIS Dough Kneader] and

Mahindra British Telecom[C1-2]GMFIS, Micro Oven and Water Cooker] Out of the

total 85 Urban Industrial Canteens under study 75 canteens possess and use standard

modern equipments.

Table & Graph Q 15(c):SME: DC (98-02)

A B C Total

Less than Standard

Modern Equipments

Standard Modern

Equipments

More than Standard Modern

Equipments

- DC1-3-GMFIS DC4-6DGMFIS, Veg Cutter,

Potato Peeler, Electrical Tea

Boiler, Idli Cooker, Steam

Container

DC7-9GMFS, Gas Stoves,

Kerosene Stoves

DC10-12G3MF3Is Peeler, 10 Gas

Burners, Diesel Burners

DC13GMFIS Heaters gas stoves,

Acqaguard, Cookers

DC14GMFIS

Dough mixing Machine, Soft

Drink Maker

0 03 11 14

0 21.3% 78.7% 100%

A

0% B

21%

C

79%

The pair of TQ15(c) and GQ15(c) brings out the information about the

possession and use of standard modern equipments in the 14 Department Canteens in

Pune. All the 14 Departmental Canteens have the standard modern equipments. In

Railway Departmental Catering (DC1-3) the standard modern equipments such as

GMFIS are used in the preparation of the food items. The remaining 11 Departmental

Canteens possess and use more equipments than the standard modern equipments such

as Grinder, Mixer, Refrigerator and Ice Storage Equipments. These 11 DCs are HAL

[(4-6) GMFIS and Veg Cutter, Potato Peeler, Electrical Tea Boiler, Idli Cooker and

Steam Jacketed Container], SC Railway Canteen[(DC7-9) GMFIS, Gas Stoves,

Kerosene Stoves] Greaves [(DC10-12)G3 F3IS and Potato Peeler 10 Gas Burners,

Diesel Buners] 512, Army Base Camp[(DC13) GMFIS, Heaters, Gas Stoves,

Acquagard Water Filter, Cookers], and RDE(Engg) [(DC14) GMFIS, Dough Mixing

Machine, Soft Drinks Maker]

Table & Graph Q 15(d):SME: RIC (98-02)

A B C Total

Less than Standard

Modern Equipments

Standard Modern

Equipments

More than Standard

Modern Equipments

R1-3GMF R4-6-GMFIS R13-15GMFIS Dough

Mixing Machine,

Cold Storage

R7-9GMF R23-GMFIS R16-18GMFIS dough

kneader.

R10-12GMF R19-21GMFIS Deep

Freezer210 Ltr Capacity,

Big Burners, Refrigerators

R22GMF

10 04 09 23

43% 17.2% 39.8% 100%

A

44%

B

17%

C

39%

The information about the possession and use of standard modern equipments about the

Rural Industrial Canteen is presented in TQ15(d) and GQ15(d). There are 10 rural

canteens which do not possess and use standard modern equipments and these are

Kalyani Forge, Shirur[(R1-3)GMF], Kalyani Brakes, Koregaon Bhima[(R7-9) GMF],

Indian Seamless, Jejuri [(R10-12) GMF] and Kasat Paper, Bebedhol[(R22) GMF]. The

4 canteens which have the standard modern equipments are Kinetic Engineering,

Koregaon Bhima [(R4-6)GMFIS]and Indo-Africa Paper, Sarola [(R23),GMFIS]. The

remaining 9 canteens have more equipments than the standard modern equipments and

these 9 units are Bajaj Auto, Chakan, [(R13-15) GMFIS, Mixing Machine], Kalyani

Sharp [(R16-18) GMFIS, Dough Kneader] and Saiba Coating Sudumbare[(R19-

21)GMFIS, Deep Freezers of 210 Litre Capacity, Refrigerators and big Burners]

Table & Graph Q 15(e):SME: 122 IC:(98-02)

A B C Total

Less than Standard

Modern Equipments

Standard Modern

Equipments

More than Standard

Modern Equipments

a) 05

22.5%

13

59.5%

04

18%

22

100%

b) 05

08%

18

28%

40

64%

63

100%

c) 00

03

21.3%

11

78.7%

14

100%

d) 10

43%

04

17.2%

09

39.8%

23

100%

20 38 64 122

17% 30.8% 52.2% 100%

A

16%

B

31%

C

53%

TQ15(e) and GQ15(e) present the information about all the 122 Industrial

Canteens under study. There are 102 canteens out of the total 122 canteens which have

standard modern equipments of which 64 units have more equipments than these

standard equipments and 38 canteens have standard modern equipments. There are only

20 canteens which do not possess these standard modern equipments, of which 10 units

are those that belong to the category of rural canteens.

6 (D) VIII TIMINGS, SHIFTS AND SCHEDULES

The question number 16 in the Questionnaire seeks information on different facts in

request of 122 Industrial Canteens about the number of shifts, the schedule of

preparations of breakfast, tea, lunch and dinner, and the timings in hours of these

canteens. There are tables TQ16(a)i-TQ16(e)I, TQ16(a)ii-TQ16(e)ii and TQ16(a)iii-

TQ16(e)iii and Graphs GQ16(a)i-GQ16(e)i, GQ16(a)ii- GQ16(e)ii and GQ16(a)iii-

GQ16(e)iii which give a tabular and graphic representation of the facts-

Table & Graph Q 16(a)i :Timings:SUUIC (98-02).

A B C D E

01to 6 hours 07-12 hours 13 to 20 hours 21-24 hours Total

U02(6 hrs) U03(7hrs) U01(13hrs) -

U04(4 hrs) U19(9hrs) U08(14hrs)

U05(2 hrs) U21(12hrs) U13(15hrs)

U07(2 hrs)

U09(3 hrs)

U10(2 hrs)

U11(2 hrs)

U12(2 hrs)

U14(4 hrs)

U15(6 hrs)

U16(6 hrs)

U17(6 hrs)

U18(3 hrs)

U20(4 hrs)

U22(4 hrs)

16 03 03 00 22

73% 13.5% 13.5% 100%

0

2

4

6

8

10

12

14

16

No of units

A B C D

The first five pairs of TQ16(a)i to TQ16(e)i and GQ16(a)i to GQ16(e)i give

information about the timings of canteens in hours. The first pair TQ16(a)i and

GQ16(a)i gives information about the timings in hours of Single Unit Urban Industrial

Canteens. There are 16 canteens that run from One Hour to Six Hours. Of these there

are 5 canteens each which run for 2 hours, which are Sudarshan Chemicals

[(U05)2hours], Tata Honeywell[(07)2hours], Bax Global [(U10)2 hours],

Datapro[(U11)2hours] and Krupp Industries[(U12)2hours]. There are 2 canteens that

run for 3 hours which are IAT, Girinagar[(U09)-3hours] and Sable

Waghire[(U18)3hours], there are 5 canteens that run 4 hours which are

Finolex[(U04)4hours], Mahendra Engineering Chemicals[(U06)4hours], Kirloskar

Pneumatics[(U14)4hours], Baker Gauges[(U20)4hours] and Ador

Powertron[(U22)4hours]. There are 4 canteens which work for six hours and these are

Thermax[(U02)6 hours], L&T Infotech [(U5)6hours],BPL Mobile

Cellular[(U16)6hours] and Kalyani Steels[(U17)6hours] There are 3 canteens that work

from 07 to 12 hours and these are Vikrant Auto[(03)7hours], EME Work

Station[(U19)9hours] and Venky’s India[(U21)12hours]. These are 3 canteens that run

for 13 to 20 hours which are Powertron[(U01)13 hours], Ammunition

Factory[(U08)14hours] and Kinetic Engineering[(U13)15hours].

Table & Graph 16(b)i: Timings:MUUI (98-02).

A B C D E


B22-24(4hrs) B19-21(9hrs) B46-48(18hrs) A1-A5(24hours)

B37-39(6hrs) C1-2(14hours) B1-B3(22hours)

C1-C3(14hours) B4-B6(24hours)

B7-B9(22hours)

B10-12(22hours)

B16-18(24hours)

B25-B27(24hours)

B28-30(24hours)

B31-33(24hours)

B34-B36(24hours)

B40-42(24hours)

B43-45(24hours)

B49-51(24hours)

B52-54(24hours)

06 03 07 47 63

9.2% 4.8% 11% 75% 100%

0

10

20

30

40

50

No of units

A B C D

The timings in hours in respect of Multiple Unit Urban Industrial Canteens are

presented by TQ16(b)i and GQ16(b)i. Of the 63 MUUICs, 6 canteens run for 4 to 6

hours as the canteens in Forbes Marshall((B22-24)4hours) and Ruston Greaves[(B37-

39)6hours]. The units that run for 9 hours are Sandvik Asia(B19-21). The units of

Mahinra British Telecom(C1-C2) and Ganesh Coating(3-4) open for 14 hours each and

BSP(B46-48) works for 18 hours. Of the remaining 47 canteens, 12 canteens run for 22

hours and these are Kinetic Engineering(B1-3), Deepak Fertilizers(B7-9), Sintronics

(B10-12) and Telco (B13-15). There are 35 canteens in this category which work for all

the 24 hours of the day and these are Bajaj Tempo (A1-A5) KOEL(B4-6),

Cummins(B16-18) Indian Card Clothing(B25-27) SKF Bearing(B28-30) Schenectady

Beck(B31-33), KEB Pumps(B34-36), Kirloskar Oil (B40-42), Mather Platt(B43-45)

prepare Lunch and Dinner and these are Kirloskar Pneumatics (U14) and Kalyani

Steels(U17). The schedule of preparing Breakfast, Lunch Tea and Dinner is followed in

the remaining 9 canteens which are Powertron (U01), Vikrant Auto(U03), Ammunition

Factory(U08) Kinetic Engineering (U13) Kirloskar Pneumatics (U14) L&T

Infotech(U15), EMEWork Station(U19)Baker Gauges(U20)and Venky’s India(U21).

Table & Graph Q 16(c) i:Timings: DC (98-02)

A B C D E


DC13(2hrs) DC14(08hrs) DC1-3(24hrs)

DC4-6(24hrs)

DC7-9(24hrs)

D10-12(24hrs)

01 01 12 14

7.1% 7.1% 85.8% 100%

0

2

4

6

8

10

12

No of units

A B C D

There are 14 Departmental Canteens in Pune and their responses to the question

about timings are recorded in TQ16(c)i. The unit of 512, Army Base Camp(DC13) runs

for 2 hours and the canteen of RDE(Engg)(DC14) works for 8 hours. The remaining 12

canteens out of the 14 Departmental Canteens work for all the 24 hours which are

Railway Departmental Catering(DC1-3), HAL (DC4-6), SC Railway Canteen(DC7-9)

and Greaves (DC10-12).

Table & Graph Q 16(d) i:Timings:RIC (98-02)

A B C D E


R7-9(04hrs) R4-6(09hrs) R22(14hrs) R1-3(24hrs)

R23(09hrs) R10-12(24hrs)

R13-15(24hrs)

R16-18(24hrs)

R19-21(24hrs)

03 04 01 15 23

12.9% 17.2% 4.4% 65.5% 100%

0

2

4

6

8

10

12

14

16

No of units

A B C D

The information in TQ16(d)i and GQ16(d)i is given to record the things of the 23 Rural

Industrial Canteens in Pune area. The units of Kalyani Brakes, Chakan(R7-9) work for

4 hours while Kinetic Engineering, Koregaon Bhima (R4-6) and Indo-Africa Paper,

Sarola (R2-3) are the 4 canteens that run for 9 hours each. Kasat Paper, Bebedhol(R22)

works for 14 hours. The remaining 15 canteens of the category run for all the 24 hours

and these are Kalyani Forge, Shirur (R1-3), Indian Seamless, Jejuri (C10-12) Bajaj

Auto, Chakan (R13-15), Kalyani Sharp, Koregaon Bhima(R16-18)and Saiba Coating-

Sudumbare(R19-21).

Table & Graph Q 16(e) i:Timings:122 IC (98-02)

A B C D E


a) 16

73%

03

13.5%

03

13.5%

- 22

100%

b) 06

9.2%

03

4.8%

07

11%

47

75%

63

100%

c) 01

7.1%

01

7.1%

- 12

85.8%

14

100%

d) 03

12.9%

04

17.2%

01

4.4%

15

65.5%

23

100%

26 11 11 74 122

21.8% 8.8% 8.8% 60.6% 100%

0

10

20

30

40

50

60

70

80

No of units

A B C D

The last pair of TQ16(e)iand GQ16(e)i of the first five pairs gives information about

the timings of all the 122 ICs under study. There are 74 canteens or more than 60% that

run for 21 to 24 hours. There are 11 canteens each that run for 7 to 12 hours and for 13

to 20 hours. There 26 canteens that work for 01 to 6 hours.

Table & Graph Q 16(a) ii:Schedules:SUUIC (98-02)

A B C D E F G Total

Breakfast

Lunch

Breakfast

Tea (BT)

Breakfast,

Lunch,

Tea(BLT)

Lunch

(L)

Breakfast

Lunch

Dinner

Lunch

Dinner

(LD)

Breakfast Lunch

Tea Dinner

(BLTD)

U05 011 U06 U07 U02 U14 U01

U10 U12 U09 U08 U17 U03

U20 U16 U08

U13

U14

U15

U19

U20

U21

03 03 02 02 01 02 09 22

13.8% 13.8% 09% 09% 4.4% 09% 41% 100%

0

1

2

3

4

5

6

7

8

9

10

A B C D E F G

No

of

un

its

The schedule of preparations is the focus of information in the middle five pairs

from TQ16(a)ii to GQ16(a)ii and from GQ16(a)ii to GQ16(e)ii. The first pair of these

TQ16(a)ii and GQ16(a)ii gives information about the schedule of preparation in

Breakfast and Lunch (BL) is prepared in 3 canteens of Sudarshan Chemicals (U05),

Bax Global (U10) and Baker Gauges(U20). Breakfast Tea(BT) is prepared in 3

canteens of Datapro(U11), Krupp Industries (U12) and BPL Mobile Cellular (U16).

The preparation of Breakfast, Lunch and Tea(BLT) is made in 2 canteens of Mahendra

Engineering Chemicals(U06) and IAT, Girinagar(U09). Lunch is prepared in 2

canteens which are Tata Honeywell(U07) and Ammunition Factory(U08). Breakfast,

Lunch and Dinner(BLD) are prepared in Thermax(02) and 2 canteens.

Table & Graph Q 16(b) ii:Schedules:MUUIC (98-02)

A B C D E F G Total

Breakfast

Lunch

Breakfast

Tea (BT)

Breakfast,

Lunch,

Tea(BLT)

Lunch

(L)

Breakfast

Lunch

Dinner

(BLD)

Lunch

Dinner

(LD)

Breakfast

Lunch Tea

Dinner

(BLTD)

- - - - B19-21 - A1-A5

B22-24 B1-3

B37-39 B4-6

B7-9

B10-12

B13-15

B16-18

B25-27

B28-30

B31-33

B34-36

B40-42

B43-45

B46-48

B49-51

B52-54

C1-3

C3-4

0 0 0 0 09 0 54 63

- - - - 14% - 86 100%

0

10

20

30

40

50

60

A B C D E F G

No

of

un

its

The pair-TQ16(b)ii and GQ16(b)ii provides information of the schedule of

preparations in the 63 Multiple Unit Urban Industrial Canteens. There are 9 canteens

that prepare Breakfast Lunch and Dinner which are Sandvik Asia(B19-21), Forbes

Marshall(B22-24) and Ruston Greaves (B37-39). The remaining 54 canteens prepare

Breakfast, Lunch, Tea and Dinner and these units are Bajaj Tempo (A1-5), Kinetic

Engineering(B1-3) KOEL(B4-6),Deepak Fertilizers(B7-9), Sintronics (B10-12), Telco

(B13-15), Cummins(B16-18), Indian Card Clothing(B25-27) SKF Bearing(B28-30),

Schenectady Beck(B31-33), KEB Pumps(B34-36), Kirloskar Oil (B40-42) Mather

Platt(B43-45),BSP(B46-48), Shri Krupa Industries(B49-51), Siporex(B52-54)Mahindra

British Indicom (C1-2) and Ganesh Coating(C3-4)

Table & Graph Q 16(c) ii:Schedules:DC (98-02)

A B C D E F G Total

Breakfast Breakfast Breakfast, Lunch Breakfast Lunch Breakfast

Lunch

(BL)

Tea (BT) Lunch,

Tea(BLT)

(L) Lunch

Dinner

(BLD)

Dinner

(LD)

Lunch Tea

Dinner

(BLTD)

- - DC13 - - - DC1-3

DC14 DC4-6

DC7-9

DC10-12

0 0 02 0 0 0 12 14

14.5% - - - 85.5% 100%

0

2

4

6

8

10

12

14

A B C D E F G

No

of

un

its

TQ16(c)ii and GQ16(c)ii and TQ16(d)ii and GQ16(c)ii provide information

about the schedules in 14 DCs an 23 RICs respectively, Except the 2 Departmental

canteens in 512, Army Base Camp (DC13) and RDE(Engg) (DC13) which prepare

Breakfast, Lunch and Tea (BLT).

Table & Graph Q 16(d) ii:Schedules:RIC (98-02)

A B C D E F G Total

Breakfast

Lunch

(BL)

Breakfast

Tea (BT)

Breakfast,

Lunch,

Tea(BLT)

Lunch

(L)

Breakfast

Lunch

Dinner

(BLD)

Lunch

Dinner

(LD)

Breakfast

Lunch Tea

Dinner

(BLTD)

- - - - - - R1-3

R4-6

R7-9

R10-12

R13-15

R16-18

R19-21

R22

R23

0 0 0 0 0 0 23 22

100% 100%

0

5

10

15

20

25

A B C D E F G

No

of

un

its

All the others-the remaining 12 Departmental Canteens and all the 23 Rural ICs

prepare Breakfast, Lunch, Tea (BLT) and they are Railway Departmental Catering(C1-

3), Kinetic Engineering, Koregaon Bhima(R4-6) Kalyani Brakes, Koregaon Bhima

(R7-9), Indian Seamless, Jejuri (R10-12), Bajaj Auto,Chakan (R13-15), Kalyani Sharp,

Koregaon Bhima, (R16-18) Saiba Coating Sudumbare(R19-21), Kasat Paper Bebedhol

(R22) and Indo Africa Paper, Sarola(R22).

Table & Graph Q 16(e) ii:Schedules:122 IC (98-02)

A B C D E F G Total

BL BT BLT L BLD LD BLTD

a) 03

13.8%

03

13.8%

02

9%

02

9%

01

4.4%

02

9%

09

41%

22

100%

b) - - - - - 09 54 63

0 0 0 0 0 14% 86% 100%

c) -

0

-

0

02

14.5%

-

0

-

0

-

0

12

85.5%

14

100%

d) - - - - - - 23

100%

23

100%

03 03 04 02 01 11 98 122

2.5% 2.5% 3.8% 1.8% 0.8% 8.8% 78.8% 100%

0

20

40

60

80

100

120

A B C D E F G

No

of

un

its

The last of the middle five pairs. TQ16(e)ii and GQ16(e)ii gives information

about the schedules in all 122 ICs, under study. Breakfast, Lunch, Tea and Dinner are

prepared in -98 canteens, Breakfast Lunch in 3 canteens, Breakfast Tea in Bajaj Auto,

Chakan (R13-15), Kalyani Sharp, Koregaon Bhima(B16-18) Saiba Coating,

Sudumbare(R19-21) Kasat Paper, Bebedhol(R23) and Indo Africa Sarola(R23)

Table & Graph Q 16(a) iii:Shifts:SUUIC (98-02)

A B C D

One Shift Two Shifts Three Shifts Total

U06 U04 U01

U07 U05 U02

U08 U10 U03

U09 U16 U11

U12 U22 U13

U17 U14

U18 U15

U19

U20

U21

07 05 10 22

32.5% 22.5% 45% 100%

0

510

15

A B C

Shifts

No

of

un

its

No of units

The last five pairs of TQ16(a)iii to TQ16(e)iii and TQ16(a)iii to GQ16(ez)iii

give information about the shifts in which the Industrial Canteens are run. The first pair

of TQ16(a)I and GQ16(e)i gives information about the 22 SUUICs in Pune. There are 7

canteens which run a Single shift and these are Mahendra Engineering Chemical(U06)

Tata Honeywell(U07) Ammunition Factory(08), IAT, Girinagar(U09), Krupp

Industries(U12), Kalyani Steels(U17) and Sable Waghire(U18). There are Two shifts in

5 canteens which are Finolex (U04) Sudarshan Chemicals (U05), Bax Global (U10),

BPL Mobile Cellular(U16) and Ador Powertron(U22). In the remaining 10 canteens,

Three Shifts are run and these are Powertron(U01), Thermax(U02), Vikrant Auto(U03),

Datapro(U11), Kinetic Engineering(U12), Kirloskar Pneumatics (U14), L&T

Infotech(U15), EME Work Station(U19), Baker Gauges(U20) and Ador

Powertron(U22).

Table & Graph Q 16(b) iii:Shifts:MUUIC (98-02)

A B C D


- C1-2 A1-5

C3-4 A1-3

B4-6

B7-9

B10-12

B13-15

B16-18

B19-21

B22-24

B25-27

B28-30

B31-33

B34-36

B37-39

B40-42

B43-45

B46-48

B49-51

B52-54

0 04 59 63

6.2% 93.8% 100%

0

10

20

30

40

50

60

70

A B C

No

of

un

its

The information about the number of shifts in the 63 Multiple Unit Urban

Industrial Canteens is presented in TQ16(b)iii and GQ16(b)iii. In 4 canteens of

Mahindra British Infotech(C1-2) and Ganesh Coating(C3-4), two shifts are run. In the

remaining 59 canteens, three shifts are run and those are Bajaj Tempo (A1-5), Kinetic

Engineering(B1-3), KOEL(B4-6), Deepak Fertilizers(B7-9), Sintronics (B10-12), Telco

(B13-15), Cummins (B16-18), Sandvik Asia(B19-21), Forbes Marshall(B22-24),

Indian Card Clothing (B25-27) SKF Bearing (B28-30), Schenectady Beck (B31-33),

KEB Pumps(B34-36), Ruston Greaves (B37-39), Kirloskar Oil (B40-42), Mather

Platt(B43-45) BSP(B46-48), Shrikrupa Industries(B49-51) and Siporex(B52-54).

Table & Graph Q 16(c) iii:Shifts:DC (98-02)

A B C D


DC14 - DC1-3

DC4-6

DC7-9

DC10-12

DC13

01 0 13 14

7.1% 0 92.9% 100%

0

5

10

15

A B C

No

of

un

its

TQ16(c)iii & GQ16(c)iii and TQ16(d)iii & GQ16(d)iii give information about

the shifts in DCs and RICs of which only RDE(Engg)(DC14) runs in One Shifts all the

remaining 13 DCs and all the 23 RICs run Three Shifts. Railway Departmental

Catering (DC1-3) HAL (DC4-6) SCRailway Canteen(DC7-9) Greaves (DC10-12) and

512 Army Base Camp (DC13) run in 3 shifts.

Table & Graph Q 16(d) iii:Shifts:RIC (98-02)

A B C D


R1-3

R4-6

R7-9

R10-12

R13-15

R16-18

R19-21

R22

R23

0 0 23 23

100% 100%

0

5

10

15

20

25

A B C

No

of

un

its

Similarly Kalyani Forge, Shirur (R1-3), Kinetics, Koregaon Bhima (R4-6),

Kalyani Brakes(B7-9), Indian Seamless, Jejuri (R10-12) , Bajaj Auto, Chakan(R13-15),

Kalayani Sharp, Koregaon Bhima (R16-18), Sai Ba Coating, Sudumbare (R19-21),

Kasat Paper, Bebedhol (R22) and Indo-Africa Paper, Sarola (R23) all run in 3 shifts.

Table & Graph Q 16(e) iii:Shifts:122 IC (98-02)

A B C D


a) 07

32.5%

05

22.5%

10

45%

22

100%

b) -

0

04

6.2%

59

93.8%

63

100%

c) 01

7.1%

- 13

92.9%

14

100%

d) - - 23

100%

23

100%

08 09 105 122

6.4% 7.6% 86% 100%

0

20

40

60

80

100

120

A B C

No

of

un

its

The last pair TQ16(e)iii and GQ16(e)iii gives information about all the 122

canteens of which 105 canteens run 3 shifts, 8 canteens run one shift and 9 canteens run

2 shifts. In 4 canteens Breakfast, Lunch and Tea are prepared and in 2 canteens only

lunch is prepared. There is only 2 canteens which prepare Breakfast, Lunch and Dinner.

6 (D) IX DAILY PREPARATIONS

The daily preparation of items of food is the focus of the Question number 19 in the

Questionnaire. The information collected in response to this question is presented in

Tables and Graphs from TQ19(a) to TQ19(e) and GQ19(a) to GQ19(e).

Table & Graph Q 19(a):Daily Preparations:SUUIC(98-02)

A B C D E

Vegetarian Thali Extra Snacks Tea/Coffee Others

CDR+Curds+

Salad+Papad+

Pickles+Chatny

Veg/Non Veg

Dishes

Beverages

U01 CDR+CDs SD [U02] [U04] [U05(Lassi)] [U02(Fruit

Pulao)]

U02CDR+Pap [U07](Non-Veg) U05 [U08(TC)] [U04(Sweets)]

U03CDR+Cds SD [U07] [U08] [U09(TC,CD)] [U20(Fruit)]

U04 [U10] [U09] [U17]

U06 [U12] U11 [U19]

U07CDR+PPCh+SD [U13] [U14]

U08 [U14]Dry/wetVeg+

NonVeg]

[U15]

U09 [U17] U19

U10 [U18]

U12CDR+CDs+PPCh [U20]

U13CDR+CDS+Pap [U21]

U14

U15

U16

U17

U18CDR+PPCH

U20CDR+PPCH

U21CDR+PPCH

U22

19 [11] 03 [5] [3] 22 (19)

86.5% 13.5% 100%

A

B

C

D

E

The pair of TQ19(a) and GQ19(a) gives information about the 22 Single Unit Urban

Industrial Canteens in respect of the preparation of items of food. The standard

Vegetarian Thali preparations are prepared everyday in the 19 canteens such as

Powertron (U01), Thermax(U02), Vikrant Auto(U03), Finolex (U04), Mahendra

Engineering Chemicals (U06), Tata Honeywell(U07), Ammunition Factory(U08), IAT,

Girinagar(U09) Bax Global (U10) Krupp Industries(U12), Kinetic Engineering (U13),

Kirloskar Pneumatics(U14), L&T Infotech(U15), BPL Mobile Cellular(U16), Kalyani

Steels (U17) Sable Waghire(U18) Baker Gauges(U20), Venky’s India(U21).

Sudarshan Chemicals (05), Datapro(U11) and EME Work Station(U19) are the 3

canteens in which Snacks are prepared daily. There are 11 of these Canteens in which

Veg and Non-Veg dishes are prepared. Tea, Coffee, Cold Drinks are served in 5

canteens and other items such as Pulao or Fruit or Sweets are given.

Table & Graph Q 19(b):Daily Preparation:MUUIC(98-02)

A B C D E

Vegetarian Thali

CDR+Curds+

Salad+Papad+

Pickles+Chutney

Extra

Veg/Non Veg

Dishes

Snacks Tea/Coffee

Beverages

Others

A1-A5 [B1-3] [A1-A5] [B13-15] [B1-3] (FRUITS)

B1-B3 [B 7-9](Non-Veg) [B13-15] [B22-24] [B10-12](PULAO)

B4-6 [B 10-12] [B 22-24] [B28-30]

B7-9CDR Curds

Papad/Chutney

[B 16-18] [B 28-30] [B31-33]

B10-12CDR

Salad Papad,

Pickles

[B 22-24] [B 34-36] [B37-39]

B13-15 [B 25-27] [B 37-39] [B52-54]

B16-18 [B28-

30]Dry/wetVeg+

NonVeg]

[B 42-45] [C1-2]

B19-21 [B 31-33] [B 46-48] [C3-4]

B22-24 CDR-

Curds

[B 34-36] [B 52-54]

B25-27 [B 37-39] [C 1-2]

B28-30 [B 40-42] [C 3-4]

B31-33 [B43-45]

B34-36 [B46-48]

B37-39 [B49-51]

B40-42 [B52-54]

B43-45 [C1-2]

B46-48 [C3-4]

B49-51

B52-54

C1-2

C3-4

63 (49) (36) (22) (06) 63

100% 100%

A

B

C

D E

The pair of TQ19(b) and GQ19(b) gives information about the 63 canteens

prepare Veg Thali every day. Bajaj Tempo(A1-5), Kinetic Engineering(B1-

3)KOEL(B4-6), Deepak Fertilizers(B7-9), Sintronics (B10-12), Telco (B13-15),

Cummins (B16-18), Sandvik Asia(B19-21), Forbes Marshall(B22-24), Indian Card

Clothing(B25-27), SKF Bearing(B28-30), Schenectady Beck(B31-33), KEB Pump

(B34-36),Ruston Greaves (B37-39), Kirloskar Oil (B40-42), Mather Platt(B43-45) BSP

(B46-48), Shri Krupa Industries(B49-51), Siporex(B52-54), Mahindra British

Telecom(C1-2) and Ganesh Coating(C3-4) are the 63 canteens that prepare Veg Thali

everyday. Of these 49 canteens prepare some extra vegetarian dishes everyday. There

are 12 canteens from these 49 that prepare Non-Veg dishes. There are 36 canteens in

which everyday snacks are prepared. Tea, Coffee and other drinks are served in 22

canteens of which 6 canteens prepare other items such as pulao (B10-12) or give fruit

everyday (B1-3)

Table & Graph Q 19(c):Daily Preparation: DC (98-02)

A B C D E Total

Vegetarian

Thali

Veg/Non

Veg Dishes

Snacks Tea/Coffee

Beverages

Others

DC1-3 [DC1-3] DC1-3

DC4-6 [DC4-6] DC4-6

DC7-9 [DC7-9] DC7-9

DC10-12 [DC10-12] DC10-12

DC13 DC13

DC14 DC14

14 0 (12) (14) 14

100% 100%

A

B

C

D

E

The next two pairs of TQ19(c). GQ19(c) and TQ19(d) GQ19(d) supply

information about the preparation of items of food in 14 Departmental Canteens and 23

Rural ICs respectively. All these prepare Vegetarian Thali in their canteens. Railway

Departmental Catering(DC1-3), HAL(DC4-6), SC Railway Canteen(DC7-9), Greaves

(DC10-12), 512 Army Base Camp (DC13) and RDE(Engg) (DC14) are the 14

Departmental canteens which everyday prepare Veg Thali as well as Tea, Coffee and

other Beverages and except the last two the two Railway Canteens, HAL and Greaves

canteens prepare snacks everyday.

Table & Graph Q 19(d):Daily Preparation:RIC (98-02)

A B C D E Total

Veg Thali Veg/Non

Veg Dishes

Snacks Tea/Coffee

Beverages

Others

R1-3 - R1-3 R16-18 -

R4-6 R16-18 R22

R7-9 R22 R23

R10-12 R23

R13-15

R16-18

R19-21

R22

R23

23 0 (08) (05) 0 23

100% 100%

AB

C

D E

All the 23 RICs prepare Veg,Thali, which are Kalyani Forege , Shirur (R1-3), Kinetic

Engineering, Koregaon Bhima (R4-6), Kalyani Brakes, Chakan(R7-9), Indian Seamless

Jejuri (B10-12), Bajaj Auto, Chakan (R13-15), Kalyani Sharp, Koregoan Bhima(R16-

18), Saiba Coating, Sudumbare(R19-21), Kasat Paper, Bebedhol(R22) and Indo Africa

Paper, Sarola(R23). Of these 8 canteens prepare snacks everyday and 5 canteens serve

Tea, Coffee and Other Drinks.

Table & Graph Q 19(e):Daily Preparation: 122 IC (98-02)

A B C D E Total

Veg Thali Veg/Non

Veg Dishes

Snacks Tea/Coffee

Beverages

Others

a) 19

86.5%

[11] 03

13.5%

[05] [3] 22

b) 63

100%

[49] [36] [22] [06] 63

100%

c) 14

100%

- [12] [14] - 14

100%

d) 23

100%

- [08] [08] [05] 23

100%

119 [60] 03[56] [46] [09] 122

97.6% 0 2.4% 0 0 100%

A

B

C

D

E

The total picture of all the 122 Industrial Canteens and the preparations of items

everyday emerges through TQ19(e) and GQ19(e). There are 119 canteens out of 122

ICs that prepare Veg Thali everyday and the remaining 3 canteens prepare snacks

everyday. Additionally 56 canteens prepare Snacks, 46prepare Tea, Coffee and Other

drinks in 60 canteens veg and veg plus nonveg dishes are prepared daily. There are 9

canteens that prepare some other items.

6 (D) X NO DISCRIMINATION

All the five tables and graphs from TQ21(a) to TQ21(e) and from GQ21(a) to

GQ21(e), reveal the fact that of all the 122 Industrial Canteens, there are only the 3

canteens in the category of Rural ICs that assert that they prefer workers from particular

region in Karnataka. Kalyani Sharp, Koregaon Bhima(R1-3) claims to prefer workers

from this region because they are experts in the field of running the catering units. All

over the country, they have established their units.

Table & Graph Q 21(a):No discrimination: SUUIC (98-02).

A B C D E

No No barriers of caste, region, religion No Discrimination Secular Attitude

U02 U01 U16 U06

U03 U05 U18 U10

U04 U12 U20 U11

U07 U21 U14

U08

U09

13

U15

U17

U19

U22

11 03 04 04 22

50% 14% 18% 18% 100%

A

BC D

0

2

4

6

8

10

12

A B C D

All the remaining 119 Industrial Canteens have categorically denied any preference to

the workers of any caste, or region or religion.

Table & Graph Q 21(b): No discrimination: MUUIC (98-02).

A B C D E

No No barriers of

caste, region,

religion

No

Discrimination

Secular

Attitude

A1-5 B01-3 B13-15 B16-18

B10-12 B4-6 B22-24 B19-21

B40-42 B7-9 B25-27 B31-33

B43-45 B28-30 B34-36

B46-48 B37-39

B49-51

B52-54

C1-2

C3-4

27 12 09 15 63

44% 19% 14% 23% 100%

A

BC

D

0

5

10

15

20

25

30

A B C D

There are 38 Industrial Canteens that have responded with a flat No. This negative

response is qualified by the remaining 81 units.

Table & Graph Q 21(c): No discrimination:DC (98-02).

A B C D E

No No barriers of

caste, region,

religion

No

Discrimination

Secular

Attitude

- DC4-6 DC13 DC1-3

DC7-9 DC14

DC10-12

0 09 02 03 14

- 64.5% 14.2% 21.3% 100%

A

B

CD

0

2

4

6

8

10

A B C D

No Barriers of caste, region or religion are observed by 33 canteens. No discrimination

in the selection of workers is the response given by 23 Industrial Canteens.

Table & Graph Q 21(d): No discrimination: RIC (98-02).

A B C D E

No No barriers of

caste, region,

religion

No

Discrimination

Secular

Attitude

R16-18 R1-3 R4-6 R10-12

Preference to

workers from

Karnataka

R7-9 R10-12

R13-15 R22

R23

03 09 08 03 23

12% 40% 36% 12% 100%

A

BC

D

0

2

4

6

8

10

A B C D

There are 25 canteens that claim that they adopt a Secular Attitude in the recruitment

of their employees.

Table & Graph Q 21(e): No discrimination:122 IC (98-02).

A B C D E

No No barriers of

caste, region,

religion

No

Discrimination

Secular

Attitude

a) 11

50%

03

14%

04

18%

04

18%

22

100%

b) 27

44%

12

19%

09

14.5%

15

23%

63

100%

c) - 09

65.5%

02

14.5%

03

21.3%

14

100%

d) 03

12%

09

40%

08

36%

03

12%

23

100%

41 33 23 25 122

33% 27% 19% 21% 100%

0

5

10

15

20

25

30

A B C D

All the Urban Industrial Canteens - 22 Single Unit and 63 Multiple Unit - and the 14

Departmental Canteens and 20 Rural Industrial Canteens claim that they do not make

the any discrimination in the choice of their employees.

6 (D) XI APPOINTING FEMALE WORKERS

The reasons for appointing or not appointing female workers in canteens are

given in the five tables and five graphs in response to Question number 22 in the

Questionnaire. The five pairs of tables and graphs from TQ22(a) to TQ22(e) and from

G22(a) to GQ22(e) give information about the recruitment of maid servants in the

canteens.

Table & Graph Q 22(a):Appointing Female Workers:SUUIC (98-02).

A B C

No Response Female Workers Not Appointed Female Workers Appointed

U19 U02 U01(Availability)

U07 U03(Availability)

U14 U04(Cleaning)

U15 U05(Cleaning)

U17(Cannot Handle) U06(Cleaning)

U20 U08(Cheap Labour)

U22 U09(Cleaning)

U10(Cleaning)

U11(Cleaning)

U12(Making Chapatis)

U13(helper)

U16(Cleaning)

U18(Making Chapatis)

U21(Cleaning)

01 07 14 22

4.5% 32.5% 63% 100%

0

5

10

15

A B C

The pair of TQ22(a) to GQ22(a) gives information about the 22 Single Unit

Urban Industrial Canteens in respect of the grounds for appointing or not appointing the

female workers in these 22 canteens. No response is given by EME Work Station(U19)

stating that the question is not applicable to their canteen which cannot employ female

workers. There are 7 canteens that have replied that they do not employ female workers

and these 7 canteens are Thermax(U02), Tata Honeywell(U07), Kirloskar Pneumatics

(U14), L&T Infotech(U15), Kalyani Steels (U17), Baker Gauges(U20) and Ador

Powertron(U22). Powertron(U01) and Vikrant Auto(U03) are the 2 canteens that state

that they appoint female workers as and when available. There are 2 canteens in which

female workers are appointed to make chapatis and these 2 canteens are Krupp

Industries(U12) and Sable Waghire(U18). Female workers are appointed as helpers in

Kinetic Engineering (U13) and the female workers are appointed because they are

ready to work in cheap labour charges is the reason stated by Ammunition

Factory(U08). There are 8 canteens that appoint female workers for cleaning the

premises and washing the utensils and these are Finolex(U04), Sudarshan Chemicals

(U05), Mahendra Engineering Chemicals(U06), IAT, Girinagar(U09), Bax Global

(U10), Datapro(U11), BPL Mobile Cellular(U16) and Venky’s India(U21).

Table & Graph Q 22(b):Appointing Female Workers : MUUIC (98-02).

A B C


- B4-6 A1-5(Cooking, Cleaning)

B16-18 B1-B3[Cleaning)

B19-21 B7-9[Cleaning]



B40-42(Family

Responsibilities)

B22-24[Cleaning]


B52-54(To void Complications) B28-30[Cleaning]

C34(Hesitate to Work B37-39[Cleaning]

B43-45[Cleaning)

B46-48(Cleaning)

C1-2[Cleaning]

0 26 37 63

41% 59% 100%

0

10

20

30

40

A B C

The pair of TQ22(b)and GQ22(b) shows that 26 MUUICs (41%) do not appoint female

workers. There are 8 canteens out of the 26 canteens that do not appoint female workers

that have stated their reasons, which are family responsibilities of female workers by

(B40-42) – Kirloskar Oil, for avoiding complications by Siporex(B52-54) and that the

female workers hesitate to work is the reason given by Ganesh Coating(C3-4). There

are 18 canteens that do not appoint female workers but no reason is stated by these 18

canteens such as KOEL (B4-6), Cummins(B16-18), Sandvik Asia(B19-21),

Schenectady Beck (B31-33), KEB Pumps (B34-36), and Shri Krupa Industries(B49-51).

Of the 37 canteens that appoint female workers, Bajaj Tempo (A1-A5) canteens

appoint them for cooking and cleaning. The remaining 32 canteens - Kinetic

Engineering (B1-3), Deepak Fertilizers(B7-9), Sintronics (B10-12), Telco (B13-15),

Forbes Marshall(B22-24), Indian Card Clothing(B25-27), SKF Bearing(B28-30),

Ruston Greaves (B37-39), Mather Platt(B43-45), BSP(B46-48) and Mahindra British

Telecom (C1-2) have appointed maid servants for cleaning and washing purposes.

Table & Graph Q 22(c):Appointing Female Workers:DC (98-02).

A B C

No Response Female Workers Not

Appointed

Female Workers Appointed

- DC1-3 DC4-6(To Serve at Ladies

Counter)

DC7-9 DC10-12(Cleaning)

DC13(Making Chapatis)

DC14(Cleaning)

0 06 08 14

43% 57% 100%

0

2

4

6

8

A B C

The information about 14 Departmental canteens is provided by TQ22(c) and GQ22(c)

and it is that 8 canteens have appointed female workers. In HAL(DC4-6), female

workers are given the job of giving service at the ladies counter and in 512, Army Base

Camp (DC13) canteen, they make chapatis and in Greaves (DC10-12)and RDE(Engg)

(DC14), the female workers are asked to carry out the cleaning and washing work.

Table & Graph Q 22(d):Appointing Female Workers:RIC (98-02).

A B C


- R4-6(heavy labout) R1-3(Cleaning)

R10-12 R7-9

R13-15

R16-18

R19-21(Not Suitable)

R22

R23

0 17 06 23

74% 26% 100%

0

5

10

15

20

A B C

The pair of TQ22(d) and GQ22(d) informs that Kalyani Forge, Shirur [(R1-3)Cleaning]

and Kalyani Brakes, Chakan[(R7-9)Making Chapatis] have appointed female workers.

The remaining 17 canteens do not appoint female workers, of which 6 canteens Kinetic

Engineering, Koregaon Bhima (R4-6) on account of the heavy labour involved and

Saiba Coating, Sudumbare(R19-21) because female workers are not suitable for the

heavy work in catering units. Indian Seamless, Jejuri (R10-12), Bajaj Auto, Chakan

(R13-15), Kalyani Sharp, Koregaon Bhima(R16-18), Kasat Paper, Bebedhol(R22) and

Indo Africa Paper, Sarola (R23) do not appoint female workers.

Table & Graph Q 22(e):Female Workers:122 IC(98-02)

A B C


a) 01

4.5%

07

32.5%

14

63%

22

100%

b) - 26

41%

37

59%

63

100%

c) - 06 08 14

43% 57% 100%

d) - 17

74%

06

26%

23

100%

01 56 65 122

0.8% 44.8% 54.4% 100%

0

50

100

A B C

The last pair of TQ22(e) and GQ22(e) states that 65 (54.4%) canteens have

appointed female workers. There are 56 canteens that do not appoint female workers.

One canteen has not given any response.

6 (D) XII TABLES AND CHAIRS

The information about the number of tables and chairs is presented in TQ23(a)

to TQ23(e) and GQ 23 (a) and GQ 23 (e).

Table & Graph Q 23(a):Tables & Chairs:SUUIC (98-02)

A B C D Total

Tables 20 Tables 21 to 50 Tables 51 to 100 Tables above 101

U01(T12,Ch36) U02(T50Ch.200)

Some Fabricated

U18(T75,Ch.300) U12(T125,Ch.500)

U03(T15,Ch.45) U06(T21,Ch.90) - -

U04(T14,Ch.119) U07(T35,Ch.140) - -

U05(T18,Ch.75) U08(T25,Ch.100) - -

U11(T14,Ch.140) U09(T25,Ch.100) - -

U19(T15,Ch.80) U10(T40,Ch.Ch100) - -

U20(T12,Ch.36) U13(T35,Ch280) - -

U22(T12,Ch.48) U14(T42,Ch.336-400) - -

- U15(T25,Ch.100) - -

- U16(T28,Ch50) - -

- U17(T150,Ch.300) - -

- U21(T21,Ch.48) - -

08 12 01 01 22

36% 55% 4.5% 4.5% 100%

0

2

4

6

8

10

12

A B C D

In TQ23(a), the information is about the 22 Single Unit Urban ICs in Pune . The

largest group is of 12 canteens which have the numbers of tables between 21 and 50.

These twelve canteens are Thermax [(U02) T50, Ch.200)] Mahendra Engineering

Chemicals [(U06) T21, Ch.90)], Tata Honeywell [(U07) T35, Ch.140)], Ammuntion

factory [(U08)T25, Ch.100)], IAT Girinagar [(U09) T25, Ch.100)], Bax Global

[(U10)T40, Ch.100)], Kinetic Engineering [(U12) T35, Ch.280)], Kirloskar Pneumatics

[(U14) T42, Ch.336-400)], L&T Infotech [U15)T25, Ch.100)], BPL Mobile Cellular

[(U16) T28, Ch.50)], Kalyani Steels [(U17) T50, Ch.300)] and Venky’s India [(U21)

T21, Ch.48)]. Those 8 canteens that have tables from 01 to 20 are Powertron [(U01)

T12, Ch.36)], Vikrant Auto [(U03) T15, Ch.45)], Finolex [(U04)T14, Ch. 112)],

Sudarshan Chemicals [(U05) T18, Ch.75)], Datapro [(U11) T14, Ch.140)], EME Work

station [(U19) T15, Ch. 80)], Baker Gauges [(U12, Ch.36)] and Ador Powertron [(U22)

T12, Ch.48)]. There is one canten in Sable Waghire (U18) that has 75 Tables and 300

Chairs. Krupp Industries (U12) canteen has 125 Tables and 500 Chairs.

Table & Graph Q 23(b):Tables & Chairs:MUUIC (98-02)

A B C D Total


B19-

21(T20,Ch.200)

B1-3(T30,Ch.240) B28-

30(T64,Ch.512)

A1-5(T200.Ch.1000)

B25-

27(T12,Ch.96)

B7-9(T36,Ch.280) B37-

39(T100,Ch.800)

B4-6(T150,Ch.1000)

B31-

33(T15,Ch.90)

B10-12

(T30Ch.600)

C1-

2(T100,Ch.1800)

B13-15(T125,Ch.500)

B52-

54(T15,Ch60)

B22-24

(T50,Ch.200)

- B16-18(T126,Ch.1208)

C3-4(T6,Ch.29) B34-36

(T40,Ch.300)

- B40-42(T290,Ch.1150)

- B43-45

(T40,Ch.192)

- -

- B46-48

(T25,CH.120)

- -

- B49-51

(T40,Ch.160

- -

- - - -

14 24 08 17 63

22.8% 37.2% 13.4% 26.6% 100%

0

5

10

15

20

25

A B C D

The information about the number of tables and chairs in the 63 Multiple

Units Urban Industrial Canteens is presented in the pair of TQ23(b) and GQ23(b). The

number of tables in the range of One to Twenty is found in the 14 canteens namely

Sandvik Asia [(B19-12) T20, Ch.200)], Indian Card Clothing [(B25-27)T12, Ch.96)],

Schenectady Beck [(b31-33)T15,Ch.90)], Siporex [(B52-54) T15, Ch.60)] and Ganesh

Coating [(C3-4) T6, Ch.25)]. There are 24 canteens in which the number of tables is

between 21 and 50 and these 24 canteens are Kinetic Engineering [(B1-3) T30,

Ch.240)], Deepak Fertilizers [(B7-9) T35, Ch. 280)], Sintronics [(B10-12) T30,

Ch.600)], Forbes Marshall [(BH22-24)T50, Ch. 200)], KEB Pumps [(B34-36) T40,

Ch.300)] Mather Platt [(B43-45) T40, Ch.192)], BSP [(B46-48) T25, Ch.120)], and

Shri Krupa Industries [(B49-51) T40, Ch. 160)]. The range of tables from 51 to 100 is

occupied by 8 canteens of SKF Bearing [(B28-30) T64, Ch.512)], Ruston Greaves

[(B37-39)T100, Ch.800)] and Mahindra British Telecom [(C1-2) T100, Ch.1880)].

There are more than 101 tables in 17 canteens of Bajaj Tempo [(A 1 -5) T200, Ch.

1600)], KOEL [(B4-6) T150, Ch.1000)], Telco [(B13-15) T125, Ch.500)], Cummins

[(B16-18) T126, Ch.1208)] and Kirloskar Oil [(B40-42) T290, Ch.1150)].

Table & Graph Q 23(c):Tables & Chairs:DC (98-02)

A B C D Total


DC1-3(T15,Ch,60) DC10-12(T44,Ch.352) DC4 T DC4-6(Ch)

DC7-9(T8Ch.24) Dc13(T30,Ch.180) - -

06 04 01 03 14

43.2% 28.4% 7.1% 21.3% 100%

The pair of TQ 23 (c) and GQ23 (c) gives information about the 14 Departmental

canteens in respect of the number of tables and chairs in their canteens. There are 6

canteens in which there are less than 20tables and 60 chairs and in SC Railway Canteen

(DC 7-9), there are 8 tables and 24 chairs. In Greaves (DC10-12), the tables are 44 and

chairs 352 and in 512, Army Base Camp (DC13) canteen, there are 30 tables and 180

chairs, in RDE (Engg.) (DC14) the tables are 100 and Chairs are 600, in HAL (DC4-6)

there are 150 tables and 600 chairs.

Table & Graph Q 23(d): Tables & Chairs:RIC (98-02)

A B C D Total


R7-૯(T15,Ch.94) R1-3(T30Ch.120) R13-15(T86,Ch.550) R4-6(T200Ch.250)

R10-12(T9,Ch.72) - R16-18(T60,Ch.360) -

R19-21(T15,Ch.90) - - -

R22 (T3,Ch.21) - - -

R23 (T10Ch.46) - - -

11 03 06 03 23

48.3% 12.9% 25.9% 12.9% 100%

0

1

2

3

4

5

6

A B C D

0

5

10

15

A B C D

The number of tables and chairs in 23 Rural Industrial Canteens in Pune area

Is presented by TQ23 (d) and GQ 23(d) . There are 11 canteens out of these 23 which

have less than 20 tables. Kalyani Brakes,Chakan (R7-9) has 15 tables and 94 chairs,

while Indian Seamless Jejuri (R10-12) possesses 9 tables and 72 Chairs. There are 15

tables and 90 Chairs in Saiba Coating, Sudumbre (R19-21) Kasat Paper, Bebedhol (R22)

has 3 tables and 21 chairs while Indo Africa Paper, Sarola (R23) possesses 10 tables

and 46 Chairs. Kalyani Forge, Shirur (R1-3) has 30 tables and 120 chairs. Bajaj Auto,

Chakan (R13-15) has 86 tables with 550 chairs while Kalyani Sharp, Koregaon Bhima

(R16-18) possesses 60 tables and 360 Chairs. There are 200 tables and 250 chairs in

Kinetic Engineering, Koregaon Bhima (R4-6).

Table & Graph Q 23(e):Tables & Chairs:122 IC (98-02)

A B C D Total


a) 08 12 01 01 22

36% 55% 4.5% 4.5% 100%

b) 14 24 08 17 63

22.8% 37.2% 13.4% 26.6% 100%

c) 06 04 01 03 14

43.2% 28.4% 7.1% 21.3% 100%

d) 11 03 06 03 23

48.3% 12.9% 25.9% 12.9% 100%

39 43 16 24 122

32.5% 35.5% 12.8% 19.2% 100%

0

5

10

15

20

25

30

35

40

45

A B C D

The last pair of TQ23(e) and GQ23(e) provides information about the number

of tables and chairs in all the 122 ICs being studied. There are 39 canteens in which

there are less than 20 tables. The largest group is of 43 canteens which have the tables

numbering between 21 and 50. There are 40 canteens having more than 51 tables of

which 16 canteen possess tables between 51 and 100 and the remaining 24 canteens

have more than 101 tables and of these 24 canteens 17 canteens are from the MUUIC

group.

6 (D) XIII GAS CYLINDERS

The requirement of gas cylinders every month is the information that is sought through

the responses to the Question number 25 in the Questionnaire that was answered by 122

industrial canteens in Pune area. The information is tabulated in the five tables from

TQ25 (a) to TQ 25 (e) and it is graphically presented in the five graphs GQ25(a) to

GQ25(e).

Table & Graph Q25(a):Gas Cylinders:MUUIC (98-02)

A B C D E Total

01 to 20 21 to 50 51 to 100 Above 101 LPG Pipeline

B31-33(19) B1-3(30) B16-18(90) A1-5(250) B19-

21(220Kg)

B52-54(10) B7-9(25) B22-24(100) B28-30(125) B25-27(60Kg)

C3-4(20) B10-12(25) B34-36(60) B40-42(150) -

- B13-15(50) B37-39(100) - -

- B49-51(26) B43-45(80(19Kg) - -

- C1-2(40) B46-48(70) - -

08 17 18 14 06 63

12.6% 27% 28.6% 22.4% 9.4% 100%

0

5

10

15

20

1 TO 20 21 TO 50 51 T0 100 Above 101 LPG

Pipeline

MUUICS IN PUNE

NO

of

GA

S C

Ylin

de

rs

1 TO 20 21 TO 50 51 T0 100 Above 101 LPG Pipeline

The first pair of TQ25(a) and GQ25(a) gives the information that out of 22 Single Unit

Urban Industrial Canteens,50% of them, that is 11 canteens require the gas cylinders in

the range from 01 to 20 cylinders per month. These 11 canteens are Powertron [(U01)

15 gas cylinders p.m.)], Vikrant Auto [(U03) 20gas cylinders p.m.)], Sudarshan

Chemicals [(U05) 12 gas cylinders p.m.)], Tata Honeywell [(U07) 4 cylinders p.m.)],

Bax Global [)U10) 15 cylinders every month)], Datapro [(U11) 7 cylinders)], L&T

Infotech [(U15) 15 gas cylinders p. m.)], Sable Waghire [(U18) 10 gas cylinders)] EME

Work station [(U19)20 gas cylinders)] Baker Gauges [(U20) 10gas cylinders p.m.)] and

Ador Powertron [(U22) 2 gas cylinders every month)].

Table & Q25(b):Gas Cylinders: SUUIC (98-02)

A B C D E Total


U01(15) U04(40) U12(90) U02(Big Lnd 7 ank Rs.35000 -

U03(200 U06(21) U13(70) - -

U05(12) U08(40) U16(70) - -

U07(04) U09(30) U17(60) - -

U10(15) U14(30) - - -

U11(07) U21(40) - - -

U15(15) - - - -

U18(10) - - - -

U19(20) - - - -

U20(10) - - - -

U22(02) - - - -

11 06 04 01 0 22

50% 27.5% 18% 4.5% - 100%

0

5

10

15


SUUICS IN PUNE

NO

of

GA

S

CY

lin

ders


The information about the number of gas cylinders required every month is presented

in TQ25(b) and GQ25(b). There are 8 canteens which consume cylinders from 01 to 20.

These 8 canteens are Schenectady Beck (B31-33) that require 19 gas cylinders, Siporex

(B52-54) need 10 cylinders and Ganesh Coating (C3-4) require 20 cylinders every

month. The monthly requirement of 21 to 50 gas cylinders is recorded by 17 canteens

namely Kinetic Engineering (B1-3) 30 cylinders monthly) Deepak Fertilizers (B7-9)

25 cylinders every month), Syntronics [(B10-12) 25 cylinders per month)], Telco

[(B13-15) 50 cylinders per month)], Shri Krupa Industries [(B49-51) 26 cylinders every

month] and Mahindra British Telecom [(C1-2) 40 cylinders every month]. There are 18

canteens that require 50 to 100 gas cylinders every month and these 18 canteens are

Cummins [(B16-18) 50 gas cylinders p.m.)] Forbes Marshall [(B22-24) 100 gas

cylinders every month)], KEB Pumps [(B34-36) 60 gas cylinders p.m.)], Ruston

Greaves [(B37-39) 100 gas cylinders every month], Mather Platt [(B43-45)80 gas

cylinders of 19 Kg every month], and BSP [(B46-48) 70 gas cylinders every month].

There are 14 canteens that require more than 100 gas cylinders every month. These 14

canteens are Bajaj Tempo [(A1-5) 250gas cylinders every month], KOEL [(B4-6) 125

gas cylinders p.m.], SKF Bearing [(B28-30)110gas cylinders every month], and

Kirloskar Oil [(B40-42) 150gas cylinders every month]. There are 6 canteens which

have the supply from the LPG pipeline which are Sandvik Asia (B19-21) that take the

intake of 220Kg from the LPG pipeline and Indian Card Clothing (B25-27) have the

intake of 60 Kg from the LPG pipeline.

Table & Graph Q25(c):Gas Cylinders:DC (98-02)

A B C D E Total


DC7-9(04) DC4-6(40(19Kg) Dc10-12(80/123) DC1-3(200) -

DC13(20) - - - -

DC14(18) - - - -

05 03 03 03 0 14

35.5% 21.5% 21.5% 21.5% 0 100%

0

2

4

6


DCS IN PUNE

NO

of

GA

S C

Yli

nd

ers


The pair of TQ25(c) and GQ25(c) gives the information about the gas cylinders

required by the 14 Departmental canteens in Pune . There are 5 departmental canteens

that require

less than 20 gas cylinders. SC Railway canteen (DC7-9) requires 4 gas cylinders every

month and 512, Army Base Camp (DC13) canteen needs 20 gas cylinders and RDE

(Engg) (DC14) requires 18 gas cylinders every month. HAL (DC4-6) requires 40 gas

cylinders of 19 Kg each every month. Greaves (DC10-12) requires 80 gas cylinders and

1830 liters as fuel in their canteen every month. Railway Departmental Catering (DC1-

3) requires 200 gas cylinders every month.

Table & Graph Q25(d):Gas Cylinders:RIC (98-02)

A B C D E Total


R01-3(15) R4-6(30) R10-12(58) - R13-15

R19-21(19) - - - -

R22(12) R7-9(35) - - -

R23(12) R16-18(26) - - -

08 09 03 0 03 23

35.6% 38.8% 12.8% 0 12.8% 100%

0

5

10


RICS IN PUNE

NO

of

GA

S

CY

lin

ders


The fourth pair of TQ25 (d) and GQ25(d) gives information about the number of gas

cylinders required for the 23 Rural Industrial Canteens Pune area category 8 canteen

Need less than 20 gas cylinders every month. These 8 canteens are Kalyani Forge [(R1-

3) 15 gas cylinders per month] Saiba Coating, Sudumbare [(R19-21) 19 gas cylinders

monthly]. Kasat Paper, Bebedhol [(R22) 12 gas cylinders per month] and Indo Africa

Paper, Sarola, [(R23) 12 gas cylinders per month]. There are 9 canteens in the category

of RICs that need gas cylinders in the range of 21 to 50. These 9 canteens are Kalyani

Brakes, Chakan [(7-9), 35 gas cylinders per month] Kinetic Engineering, Koregaon

Bhima [(R4-6) 30 gas cylinders every month every month], and Kalyani Sharp,

Koregaon Bhima [(16-18) 26 gas cylinders per month]. The 3 canteens of Indian

Seamless, Jejuri (R10-12) need 58 gas cylinders every month that fall in the range of 51

to 100 gas cylinders per month. The supply of liquid gas piped from the LPG pipeline

is used by Bajaj Auto, Chakan (B13-15).

Table & Graph Q25(e):Gas Cylinders:122 IC(98-02)

A B C D E Total


a) 11 06 04 01 - 22

50% 27.5% 18% 4.5% - 100%

b) 08 17 18 14 6 63

12.6% 27% 28.6% 22.4% 9.4% 100%

c) 05 03 03 03 - 14

35.5% 21.5% 21.5% 21.5% - 100%

d) 08 09 03 0 03 23

35.6% 38.8% 12.8% 0 12.8% 100%

32 35 28 18 09 122

26.5% 28.5% 22% 13.5% 7.5% 100%

0

5

10

15

20

25

30

35

40


ICS IN PUNE

NO

of

GA

S C

Ylin

ders


The fifth pair of TQ25(e) and GQ25(e) gives information about the number of gas

cylinders required by all the 122 ICs that are being scrutinised in this research study. It

is revealed by this pair that more than 50% of these 122 canteens, i.e. 67 canteens

require upto 50 gas cylinders. Less than 20 gas cylinders by 32 canteens and 35

canteens need gas cylinders in the range between 21 and 50 gas cylinders per month.

The next range of 51 to 100 gas cylinders is occupied by 28 canteens and there are 18

canteens that consume more than 101 gas cylinders every month. The remaining 9

canteens get their fuel through the supply of LPG from the piped connection. It is

heartening to note that all the 122 canteens under study make use of the fuel of modern

times that is the fuel of the natural gas that does not emit much smoke and keeps the

kitchen environmentally clean and safe.

6 (D) XIV CANTEENS AS MIRRORS

The Question number 30 of this 50 Question Questionnaire seeks opinions on

the statement “Canteens are Mirrors of Cleanliness”. The first part of the question 30

has sought the information on the agreement with the statement, Except a set of 3

canteens from Sandvik Asia (B19-21) all the remaining 119 canteens of the Industrial

area in and around Pune have expressed the View that they are in total agreement with

this statement about cleanliness getting mirrored in the state of canteens. The responses

that are tabulated in TQ30(a) to TQ 30(e) presented in graphs from GQ30(a) to GQ30(e)

are in response to the reasons behind the agreement with the statement. These responses

show that promoting health and hygiene and making the work environment pleasant are

the main grounds for maintaining the canteens clean.

Table & Graph Q 30(a):CANTEENS AS MIRRORS:SUUIC(98-02)

A

No

Response

B

Promotes Health

and Hygiene

C

Makes work

environment Pleasant

D

Reflects the

standard

E

Attracts

customers

Total

U04 U01 U10 U12 U08

- U02 U14 U18 U11

- U03 U16 U21 U19

- U05 U17 - -

- U06 U22 - -

- U07 - - -

- U09 - - -

- U13 - - -

- U15 - - -

- U20 - - -

01 10 05 03 03 22

4.5% 45% 23.5% 13.5% 13.5% 100%

0

5

10

NO OF UNITS

No

response

Hygenic Pleasant Standard Attractive

The pair of TQ30(a) and GQ30(a) shows that in the category of 22 Single Unit

Urban Industrial Canteens the largest group of 10 canteens considers that “Canteens are

Mirrors of Cleanliness” because cleanliness promotes health and hygiene. These 10

canteens are Powertron (U01) , Thermax (U02), Vikrant Auto(U03), Sudharshan

Chemicals (U05) Mahendra Engineering Chemicals (U06), Tata Honeywell (U07), IAT

Girinagar (U09), Kinetic Engineering (U13), L&T Infotech (U15) and Baker Gauges

(U20). There are 5 canteens that hold the view that cleanliness makes the work

environment pleasant and these 5 canteens are Bax Global (U10), Kiloskar Pneumatics

(U14), BPL Mobile Cellular (U16), Kalyani Steels (U17) and Ador Powertron (U22).

Those units that consider that cleanliness reflects the Standard of the canteen are 3

canteens such as Krupp Industries (U12) Sable Waghire (U18) and Venky’s India

(U21). Cleanliness attracts the customers is the reason stated by 3 canteens which are

Ammunition Factory (U08), Datapro (U11), and EME Work Station (U19). There is no

response from Finolex (U04).

Table & Graph Q 30(b): CANTEENS AS MIRRORS:MUUIC (98-02)

A

No

Response

B

Promotes Health

and Hygiene

C

Makes work

environment Pleasant

D

Reflects the

standard

E

Attracts

customers

Total

A1-5 B10-12 B1-3 - -

B19-21 B13-15 B4-6 - -

- B16-18 B7-9 - -

- B22-24 B25-27 - -

- B28-30 B37-39 - -

- B31-33 B40-42 - -

- B34-36 B46-48 - -

- B43-45 B49-51 - -

- B52-54 - - -

- C 1-2 - - -

- C3-4 - - -

08 31 24 0 0 63

12% 50% 38% 0 0 100%

0

10

20

30

40

NO OF UNITS

No response Hygenic Pleasant Standard Attractive

The views of the 63 Multiple Unit Urban Industrial Canteens are presented in

the group of TQ30(b) and GQ30(b). There are 8 of these 63 canteens, which have given

no response and these 8 canteens are Bajaj Tempo (A1-5) and Sandivk Asia (B19 -

21), The ground that cleanlinesss promotes Health and Hygiene is supported by 31

MUUICS (50% approximately). These 31 canteens are Sintronics (B10-12), Telco

(B13-15), Cummins (B16-18), Forbes Marshall (B22-24), SKF Bearing (B28-30),

Schenectady Beck (B31-33), KEB Pumps (B34-36), Mather Platt(B43-45), Siporex

(B52-54) Mahindra British Telecom (C1-2) and Ganesh Coating (C3-4). The remaining

24 canteens have stated that Cleanliness makes the work environment pleasant. These

24 canteens are Kinetic Engineering (B1-3), KOEL (B4-6), Deepak Fertilizers (B7-9)

India Card Clothing (B25-27), Ruston Greaves (B37-39), Kirloskar Oil (B40-42) BSP

(B46-48) and Shri Krupa Industries (B49-51)

Table & Graph Q 30(c): CANTEENS AS MIRRORS:DC (98-02)

A

No

Response

B

Promotes

Health and

Hygiene

C

Makes work

environment

Pleasant

D

Reflects the

standard

E

Attracts

customers

Total

- Dc4-6 Dc13 Dc14 Dc1-3

- DC7-9 - - -

- DC10-12 - - -

0 09 01 01 03 14

0 64.5% 7.1% 7.1% 21.3% 100%

0

2

4

6

8

10

NO OF UNITS

No

response

Hygenic Pleasant Standard Attractive

In TQ30(c) and GQ30(c) the views of the 14 Departmental canteens in Pune

area presented. There are 9 out of these 14 DCS in Pune that have favoured the health

and hygiene ground. These 9 canteens are HAL (DC4-6), SC Railway Canteen (DC7-9)

and Greaves (DC10-12). 512, Army Base Camp (DC13) unit claims that Cleanliness

makes the work environment pleasant RDE (Engg) (DC14) holds the view that

Cleanliness reflects the standard. The View of railway Departmental Catering (DC1-3)

in this respect is that cleanliness attracts the customers.

Table & Graph Q 30(d): CANTEENS AS MIRRORS: RIC (98-02)

A

No

Response

B

Promotes

Health and

Hygiene

C

Makes work

environment

Pleasant

D

Reflects the

standard

E

Attracts

customers

Total

- R1-3 - R10-12 -

- R4-6 - R13-15 -

- R7-9 - R23 -

- R16-18 - - -

- R19-21 - - -

- R22 - - -

0 16 0 07 0 23

0 68.8% 0 31.2% 0 100%

0

5

10

15

20

NO OF UNITS

A B C D E

The pair of TQ 30(d) and GQ30(d) gives the information about the 23 Rural

Industrial Canteens in Pune area. The health and hygiene is promoted by Cleanliness is

the View that is expressed by 16 canteens which are Kalyani Forege, Shirur (R1-3),

Kinetic Engineering, Koregaon Bhima (R4-6), Kalyani Brakes, Chakan (R7-9), Kalyani

Sharp, Koregaon Bhima (R16-18), Saiba Coating Sudumbare (R19-21) and Kasat Paper,

Babedhol (R22). The remaining 7 canteens in the category of 23 RICs consider that

Cleanliness reflects the standard of the canteen. These 7 canteens are Indian Seamless

Jejuri (R10-12), Bajaj Auto, Chakan (R13-15) and Indo Africa Papers, Sarola (R23).

Table & Graph Q 30(e): CANTEENS AS MIRRORS: 122 IC (98-02)

A

No

Response

B

Promotes

Health and

Hygiene

C

Makes work

environment

Pleasant

D

Reflects the

standard

E

Attracts

customers

Total

a) 01 10 05 03 03 22

4.5% 45% 23.5% 13.5% 13.5% 100%

b) 08 31 24 0 0 63

12% 50% 38% 0 0 100%

c) 0 09 01 01 03 14

0 64.5% 7.1% 7.1% 21.3% 100%

d) 0 16 0 07 0 23

0 68.8% 0 31.2% 0 100%

09 66 30 11 06 122

7.2% 52.8% 26.4% 8.8% 4.8% 100%

0

10

20

30

40

50

60

70

NO OF UNITS

No response Hygenic Pleasant Standard Attractive

The information about all the 122 ICS in respect of their views regarding Cleanliness

mirroring the canteens is presented in TQ30(e) and GQ30(e). No reponse is given by 9

canteens. The remaining 113 canteens have Viewed Cleanliness promoting health and

hygiene as making work environment pleasant, as reflecting the standard of the canteen

or as a responsible factor that attracts the customers. The promotion of health and

hygiene view is held by 66 out of the total 122 ICS, (52% Canteens). The next view

that is favored by 30 industrial canteens is that Cleanliness makes the work

environment pleasant. There are 96 canteens that favour these two grounds that

promote the maintaining of Cleanliness in industrial canteens. There are 11 canteens

that claim that Cleanliness reflects the standard of the canteen. Of these 11 canteens, 7

canteens are from the category of rural industrial canteens. The notion of standard is

here linked with Cleanliness. That Cleanliness attracts the customers is the view held

by 6 canteens in which Railway Departmental Catering is prominent as the

Departmental canteen.

6 (D) XV EFFECT ON FAMILY LIFE

The effect of the job of running an industrial canteen is the focus of the

Question number 40 in the 50 Question Questionnaires. There are 15 canteens that have

not responded to this question which are Tata Honeywell (U07), IAT Girinagar (U09),

Indian Card Clothing (B25-27), Siporex (B52-54), Ganesh Coating (C3-4) Railway

Departmental Catering (DC1-3), Kasat Paper, Bebedhol (R22) and Indo Africa Paper,

Sarola (R23). The remaining 107 industrial canteens have stated that the job of running

an industrial canteen is strenuous and affects family life due to the irregular, physical

and mental tensions and the risk factors involved.

Table & graph Q. 40: Effect on Family life 122 ICs in Pune Area (1998-2002)

A B C D Total

No Response Effect due to

24 hr. schedule

Effect due to

Tension

Effect due to

Risk Factors

a) U07 U02 U01 U06

U09 U03 U04 U14

- U08 U05 U17

- U11 U10 U18

- U12 U13 U20

- U19 U15 U21

- - U16 U22

02 06 07 07 22

b) B25-27 A1-5 B10-12 B13-15

B52-54 B1-3 B22-24 B16-18

C 3-4 B4-6 B31-33 B28-30

- B7-9 B37-39 B43-45

- B19-21 B40-42 B46-48

- B 34-36 B49-51 C 1-2

08 20 18 17 63

c) DC1-3 DC4-6 DC7-9 DC10-12

- DC13 DC14 -

03 04 04 03 14

d) R22 R7-9 R1-3 R10-12

R23 R13-15 R4-6 R16-18

- R19-21 - -

02 09 06 06 23

15 39 35 33 122

0

5

10

15

20

VALUES

A B C D

Of the 20 Single Unit Urban Industrial Canteens that have responded to this question, 6

consider the timings affect family life and 7 each have viewed tensions and risk factors

affect family life of those involved in running an industrial canteen. Timings affect

family life is the view of the 6 canteens which are Thermax (U02), Vikrant Auto (U03),

Ammunition Factory (U08), Datapro (U11), Krupp Industries (U12) and EME Work

station (U19). There are 7 canteens that consider tensions affect family life which are

Powertron (U01), Finolex (U04) Sudarshan Chemicals (U05) Bax Global (U10),

Kinetic Engineering (U13), L&T Infotech (U15) and BPL Mobile (U16). The

remaining 7 canteens view that the risk factors affect family life and these are

Mahendra Engineering Chemicals (U06), Kirloskar Pneumatics (U14), Kalyani Steels

(U17), Sable Waghire (U18) Baker Gauges (U20), Venky’s India (U21) and Ador

Powertron (U22).

Out of the 63 Multiple Unit Urban Industrial Canteens, 55 canteens have

responded to the question about the effect on family life. There are 20 canteens that

consider timings affect and 18 canteens view that the effect is due to tensions and the

remaining 17 canteens view that the effect is on account of the risk factors involved in

running an industrial canteen. The 20 canteens that claim timings affect family life are

Bajaj Tempo (A1-5), Kinetic Engineering (B1-3), KOEL (B4-6), Deepak Fertilizers

(B7-9), Sandvik Asia (B19-21) and KEB Pumps (B34-36). Tensions affect family life

is the view of 18 canteens which are Sintronics (B10-12), Forbes Marshall (B22-24),

Schenectady Beck (B31-33), Ruston Greaves (B37-39), Kirloskar Oil (B40-42) and

Shri Kripa Industries (B49-51). The remaining 17 canteens state that the risk factors

affect family life and these are Telco (B13-15) Cummins (B16-18) SKF Bearing (B28-

30), Mather Platt (B43-45) BSP (B46-48) and Mahindra British Telecom (C1-2).

Out of the 14 Departmental canteens 11 have given the response and 4 canteens

have indicated Timings affecting family life which are HAL (DC4-6) and 512. Army

Base Camp (DC13). There are 4 other canteens SC Railway Canteen (DC7-9) and RDE

(Engg) (DC14) that consider that the tensions in running departmental canteens affect

family life. The remaining 3 canteens -Ruston (DC10-12)- view risk factors to be the

cause affecting family life.

Out of the 23 Rural Industrial canteens 21 Rural canteens have given their

responses to the question indicating the causes that affect family life. There are 9

canteens which view the timings to be the factor affecting family life and these are

Kalyani Brakes, Chakan (R7-9), Bajaj Auto Chakan (R13-15) and Saiba Coating,

Sudumbare (R19-21). There are 6 canteens each that mark tensions as well as risk

factors as the causes that affect family life. The 6 canteens which consider tensions to

be the causes are Kalyani Forge, Shirur (R1-3) and Kinetic Engineering, Koregaon

Bhima (R4-6). The remaining 6 canteens claim the risk factors to be the cause that

affects family life which are Indian Seamless, Jejuri (R10-12) and Kalyani Sharp,

Koregaon Bhima (R16-18).

Running an industrial canteens is not a white collar job and involves irregular

timings, boundless physical and mental tensions and tremendans risk factors and the

responses have indicated the same in the same order of timings (39Canteens) tensions

(35 Canteens) and risk factors (33 Canteens).

6 (D) XVI AREA OF CANTEENS

Only 23 industrial canteens out of the total 122 ICs under scrutiny have

indicated the area of the canteen in response to Question number 42 of the

Questionnaire of 50 questions. Of these 3 are from SU Urban ICs, 3 from Multiple Unit

Urban ICs, 3 DCs and 4 from RICs are the 13 canteens which have indicated just

sufficient in regard to the area of the canteen. These 13 canteens are Powertron (U01)

Ammunition Factory (U08), L&T Infotech (U15), KEB Pumps (B34-36), Greaves

(DC10-12), Kinetic Engineering Koregaon Bhima (R4-6) and Indo Africa Paper Sarola

(R23). The area of the canteen is adequate is the response of 3 canteens in Shri Krupa

Industries from the MUUICs group (B49-51). The actual area is indicated by Venky’s

India [(2000 Sq. ft.)U21], Kinetic Engineering [(B1-3) 5000Sq. ft,] and Deepak

Fertilizers [(B7-9) 1500 sq. ft.].

Table & graph Q. 42: Area of the canteen: 122 IC (98-02)

A B C Total

No response Area not Specified Area Indicated

a) U02 U13 U04 U12 U01 (Sufficient)

U03 U14 U09 U17 U08(Sufficient)

U05 U16 U10 U18 U15(Sufficient)

U06 U19 U11 U20 U21(2000Sq. Ft.)

U07 U22 - -

10 08 04 22

b) B10-12 B 4-6 B46-48 B 1-3 (5000Sq. ft.)

B16-18 B25-27 B31-33 B52-54 B7-9 (5000Sq. ft.)

B19-21 B28-30 B37-39 C1-2 B34-36(Sufficient)

B22-24 B40-42 B43-45 C 3-4 B49-51) (Adequate)

24 27 12 63

c) DC1-3 DC4-6 DC10-12(Sufficient)

DC7-9 DC14 -

DC13 - -

07 04 03 14

d) R13-15 R1-3 R4-6 (Sufficient)

R16-18 R7-9 R23(Sufficient)

R19-21 R10-12 R22 -

09 10 04 23

50 49 23 122

0

20

40

60

From the remaining 99 ICs there are 50 canteens which have not given any

response. The remaining 49 canteens have not specified any area. The exact area of the

canteen is not disclosed by most of the canteens. To be exact, only 07 canteens have

disclosed the area and the remaining 115 have preferred not to respond in clear terms.

6 (D) XVII SERVING NON-VEG FOOD

The Question number 43 is about serving Veg as well as Non-veg food in the canteen

to which 16 canteens have stated on demand and 35 canteens have responded “as per

policy” of the industrial unit, “As per policy is the response of 35 canteens which are

Mahendra Engineering Chemicals (06), Tata Honeywell (07), Kirloskar Pneumatics

(U14), BPL Mobile (U16),Sable Waghire (U18), Baker gauges (U20) and Ador

Powertron (U22), Bajaj Tempo (A1-5), Kinetic Engineering (B1-3), KOEL (B4-6),

KEB Pumps (B34-36), Ruston Greaves (B37-39), Kirloskar Oil (B40-42), 512, Army

Base Camp (DC13) RDE (Engg) (DC14) Kalyani Brakes, Chakan (R7-9) and Bajaj

Auto, Chakan (R13-15).

Table & graph Q. 43: Non Veg food: 122 IC (98-02)

A B C Total

No response As per policy On demand

a) U01 U09 U06 U16 U04

U02 U10 U07 U18 U12

U03 U11 - U13

U05 U15 - U19

U08 U17 U14 U22 U21

10 07 05 22

b) B7-9 B25-27 A1-5 B34-36 B49-51

B10-12 B28-30 B1-3 B37-39 C 3-4

B13-15 B31-33 B4-6 B40-42 -

B16-18 B43-45 - -

B19-21 B46-48 - -

B22-24 B52-545 -- -

C 1-2 - -

38 20 05 63

c) DC 4-6 DC13 DC1-3

DC7-9 DC14 -

DC10-12 - -

09 02 03 14

d) R1-3 R 7-9 R 4-6

R4-6 R13-15 -

R16-18 - -

R19-21 - -

R22/R23 - -

14 06 03 23

71 35 16 122

0

10

20

30

40

A B C

QU

AN

TIT

IES

The remark on demand is the response given by 16 canteens which are Finolex

(U04) Krupp Industries (U12) Kinetic Engineering (U13), EME Work station (U19),

Venky’s India (U21), Shri Krupa Industries (B49-51), Ganesh Coating (C3-4), Railway

Departmental Catering (DC1-3) and Kinetic Engineering, Koregaon Bhima (R4-6).

The section 6 (D) sketches in brief the organisational working of the 122

industrial canteens in the Pune area, through the analytical interpretation of the

responses to the seventeen questions related to the area of organisational working as

envisaged in the scheme of the present research study.

6 (E) Comparative Analysis – areawise and categorywise

6 (E) Comparative analysis:

The 122 industrial canteens have already been divided in four groups of single

unit urban industrial canteens, multiple unit urban industrial canteens, departmental

canteens and rural industrial canteens. The first four sections of the Chapter Six have

presented, interpreted and analysed the data compiled from the responses to the 50-

Question Questionnaire which have presented an objective picture of the facts and

figures of the industrial canteens under scrutiny in respect of the various aspects of the

administration, the financial and the personnel management and the organizational

working of these canteens in and around the Pune region. The present section is

intended to offer a comparative analysis of the two major types of the 122 industrial

canteens classified on the basis of the area of functioning and the category of operative

management. The first major type of industrial canteens is based on the area which is

further subdivided into the Urban Industrial Canteens which are 99 canteens consisting

of the 22 single unit, 63 multiple unit and 14 departmental canteens and the rural

industrial canteens which are 23 in number.

6 (E) i. Area-wise Types: Urban and Rural:

The comparison of the 99 urban industrial canteens and 23 rural industrial

canteens is attempted on the basis of the supporting evidence collected from the data

compiled through the responses to the 50 questions sub-divided into the four main

heads beginning with the aspect of administration.

6 (E) i(a) There are eleven questions that focus on the administrative set-up of the

industrial canteens being investigated. Of these eleven questions, six questions are

related to the views on the career of running an industrial canteen, problems faced and

solutions to problems, qualities required, the secret of success and the positive-negative

aspect of the career.

The responses from the 99 urban industrial canteens and 23 rural industrial

canteens show that in general the responses to these six questions related to career have

close similarity. The career is viewed positively by 85% rural industrial canteens.

Satisfying all tastes, time management and manpower management are the priority-

wise responses given both by 90% urban and rural canteens to the questions about

challenges in running an industrial canteen. In the same manner, in both the types of

urban and rural canteens, the three best solutions stated for overcoming the challenges

are time management, personnel management and improving organisational working

accounting for 80% of both the types of urban and rural canteens. Patience, Experience,

Knowledge, Positive Mindset and Hard work are the qualities stated to be required in

this order of priority by almost all the urban and rural canteens which have responded

to the question related to qualities needed to run an industrial canteen. The secret of

success query is answered in the order of Hard Work, Patience, Behaviour,

Organisational skills and Knowledge by 95% of the urban as well as rural industrial

canteens being studied. The question about the positive, negative aspects of the career

is answered in the most positive manner by more than 90% of the urban and urban

canteens stating customer friendliness, making negative positive and intermingling of

both positive-negative aspects.

There are two questions about the functioning or working days and the close

similarity is noticed in the fact that 40% of the urban and 50% of the rural canteens are

open on all the days. The facility of giving lunch and dinner is provided by almost all

the urban and rural canteens. The decision about menu fixing is in the hands of canteen

committee or the canteen manager in both the urban and the rural canteens almost to

the level of 98% of the units. About 80% of the urban and rural canteens have reported

about the visits by the dignitaries. Very few- less than 10% canteens- in both the types

of urban and rural industrial canteens report about the fact that outsiders are allowed in

their canteens and more that 90% canteens do not allow outsiders. The comparison

shows that the administrative set up both in the urban as well as in the rural canteens

has a close similarity and the same pattern of such a set-up is noticed in all the canteens

belonging to the types of urban and rural industrial canteens.

6(E) i(b) The comparison of the urban and the rural canteens in relation to the aspects

of the financial management is based on the ten questions from the 50-Question

Questionnaire. The daily turnover in the range of One to Ten Thousand is reported by

30% urban and 50% rural canteens and the higher slab of Ten to Fifty Thousand is

reported by 50% urban and 40% rural industrial canteens. The same is the pattern in the

Monthly Turnover. As regards the subsidy given 50% of both the urban and rural

canteens have more than 51% subsidy and 30% urban and rural canteens get less than

50% subsidy. The purchasing through the canteen contractor or a manager is made in

50% of both the urban and rural canteens and the purchasing through the committee is

reported by 40% of both the types of urban and rural canteens. Discounts on purchases

are obtained by more than 70% of both the urban and rural canteens. More than 70%

purchases are daily purchases and more than 25% are weekly purchases in both the

types of urban and rural canteens. To maintain accounts easily (50%), to serve fresh

items (24%) and to avoid wastage (20%) are the reasons given for the pattern of

purchasing. Food and uniform facilities are given by most of the urban and rural

canteens. Tenders are invited generally in multiple urban canteens. The accounts are

maintained internally in more than 50% urban and rural canteens. Perishable goods and

grocery are the two main heads of expenditure in more than 70% of urban and rural

canteens. Budgets are prepared in more than 70% of urban and rural canteens. Canteen

cost sheet preparation has the same ratio as 70% urban and rural canteens prepare the

CCS.

It is observed that the financial management in both urban and rural canteens

follows the same pattern with a slight variation in percentage.

6(E) i(c) The area of personnel management is the focus of the third group of twelve

questions and the responses to these questions will be the data for the comparative

analysis of the personnel management of 99 urban and 23 rural industrial canteens.

Other canteens are not visited by 15% of the urban and rural canteens. The

completion of management courses is done by the personnel in about 45% of the urban

and rural canteens. There is domination in very few of the urban and rural canteens

except in the 50% departmental canteens. Instructions about Menu and Service are

received in about 60% of urban and rural canteens. About 20% urban and 10% rural

canteens do not have canteen committee which means that 80% urban and 90% rural

canteens have canteen committees. The confidence expressed in the capacity of ladies

for running an industrial canteen is in the ratio of 50% in both the types of urban and

rural canteens. About 45% urban and rural canteens have no canteen committee and

35% have representational and 20% have nominational pattern. No cases of food

poisoning or mishaps are reported and customer satisfaction and liking for the job is

reported by all the urban and rural canteens under scrutiny.

6(E) i(d) The remaining seventeen questions present the data about the organisational

working of the urban and rural canteens.

The data about the year of establishment shows that 80% or more of the urban

canteens were established before 1980 and in the rural canteens more than 80% were

established after1980, less that 250 employees work in 85% of the rural canteens and

more that 251 workers are employed in more than 70% of the urban canteens. Snacks

and meals both are served in more than 70% of both the urban and rural canteens. The

preparation of one to four items of snacks is made in more than 90% of the urban and

rural canteens. Destroying, Distributing and Piggery food, vermi-culture are the

methods followed in the same order in most of the urban and rural canteens. There is

fixed menu in about 25% of the urban and rural canteens. Daily or once a week or twice

a week preparation of the special items is favoured in most of the remaining 75% urban

and rural canteens. Most of the reporting canteens have upto 5 cooks and salary upto

5000/- rupees. The same is the case for workers. Pest control and regular cleaning are

the methods used for cleaning in most of the canteens. Modern equipments are

available in almost all the urban and rural canteens. About 60% urban as well as rural

canteens work for 21 to 24 hours a day. Breakfast, Lunch, Afternoon tea and Dinner is

the schedule of preparation in all the rural canteens and almost all urban canteens. The

percentage of three shift canteens is the highest served in almost all the urban and rural

canteens. No discrimination except in the case of three rural canteens is made in all the

urban and rural canteens. The percentage of female workers appointed and not

appointed is 60% and 40% respectively in both the urban and rural canteens. Upto 50

gas cylinders are consumed by most of the urban and rural canteens. Promotion of

health and hygiene and making environment pleasant are favoured to maintain

cleanliness in more that 80% of the urban and rural canteens. Timings, Tensions and

Risks in running an industrial canteen are stated to affect family life in the ratio of 35%,

35%, 30%, in both the types of urban and rural canteens. The area of the canteens is not

indicated by almost 80% of the urban and rural canteens. Non veg food is served in

about 40% of the urban and rural canteens.

The similarities are general in all responses but the modern equipment, the use

of gas cylinders, appointing women, number of tables and chairs and number and salary

of cooks, workers and others indicate some differences in the proportionate percentage

showing a clear swing in favour of the urban canteens. The differences are marginal but

indicate the effect of the location on the work environment.

6(E) ii Category-wise Types : Departmental and Non-departmental

There are 14 departmental and 108 non-departmental canteens that can be

compared on the basis of the criterion of classification being the nature of the operative

management.

6(E) ii(a) The response to the question about the view regarding the career of running

an industrial canteen shows that 50% of the departmental canteens do not have a

positive preference towards this career. Manpower tackling is the most challenging

problem for the DCs followed by satisfying all tastes and time management. Improving

organizationa working is the best solution followed by time management. Patience,

Positive Mindset and Knowledge cluster qualities have been stated as qualities

necessary to run the DC. Knowledge, Hard Work and Patience are considered to be the

secret of success by the DCs. Negative is made positive and customer friendliness are

the positive aspects chosen by the departmental canteens. Outsiders are not allowed.

Menu is decided by canteen committee or canteen manager. Lunch and dinner is given

by most of the DCs. Visiting dignitaries are mentioned by all the DCs and most of

them-almost 85% are open on all the days.

The differences and similarities between the two types of category-wise

departmental canteens and non-departmental canteens are presented to offer the

comparative analysis of the canteens of these two categories.

6(E) ii(b) The financial management of the departmental canteens is noticed in the

responses to the ten questions on the financial management. The daily and monthly

turnover of the departmental canteens is between one and fifty thousand daily and thirty

thousand and 15 lacs monthly. NO subsidy is given in 8 DCs. The purchasing is made

in almost all canteens of the departmental category by the committees and discount is

available to more than 60% departmental canteens. The daily purchasing is the pattern

in most of the DCs. Food and accommodation facilities are given in most of the

departmental canteens. Internal arrangement in maintaining accounts is the general

pattern and perishable goods and grocery provision are the two main heads of

expenditures in DCs, Budgets and canteen cost sheet are prepared in more than 70% of

departmental canteens.

6(E) ii(c) The personnel management of the departmental canteens is noticed in the

answers to the twelve questions. Visits to other canteens are paid and trained persons

are employed in about 72% of the departmental canteens. There is no domination in

50% DCs and in 50% DCs instructions about menu and service are given. There are

canteen committees in 5 out of 14 departmental canteens. The opinion is divided about

the running of a canteen by ladies as 7 canteens favour the idea but 6 canteens do not

favour it. The cases of food poisoning or mishaps are not reported. The job of running a

DC is liked by all and customer satisfaction is the objective chosen by all DCs.

6(E) ii(d) All the DCs were established before 1990, with beneficiary employees

between 251 and 1000. Meals and snacks are served in almost all and upto 4 snacks are

prepared. Items are disposed in the piggery by 6 departmental canteens. Special items

are occasionally prepared in 50% of the departmental canteens and non-veg food is

prepared in about 40% of the departmental canteens. There are less than 10 cooks in

most of the departmental canteens with salary between 1001-5000 in most of them. Pest

control and regular cleaning are the methods followed in all DCs and more than

standard modern equipment is used in 11 DCs out of 14 DCs. The timings of 24 hours ,

Breakfast, Lunch, Afternoon tea and Dinner as the schedule, three shifts, and veg thali

as the daily preparation are the features in almost all the 14 DCs. There is no

discrimination in the recruitment of workers in any departmental canteen. Ladies are

appointed in 8 but not appointed in 6 departmental canteens. There are upto 50 tables in

most of the department canteens and so also the consumption of gas cylinders is upto

50. Non-veg food is served in 5 departmental canteens and the area is specified by 3

departmental canteens. Promotion of health and hygiene is the reason for maintaining

cleanliness. Family life affected is indicated by all the departmental

canteens. The organisational working of the departmental canteens is noticed in the

responses to the rest of the seventeen questions.

The comparative analysis of both the types – areawise and categorywise

industrial canteens- shows that the similarities in functioning out number the

differences in the administrative setup, the managerial procedures and organisational

structures of the industrial canteens selected for the present investigatory analysis.

6 (F) A BRIEF SUMMING UP

The four areas of the study such as the administration (11 questions), the financial

management (10 questions) and the personnel management (12 questions) and the

organisational working (17 questions) are thus presented. The charts and graphs

transfer the informative data in a graphic presentation. Each question has its data

interpreted and an interpretative analysis is simultaneously offered in the sixth chapter.

After the presentation, interpretation and analysis of the data , a comparative analysis is

offered and finally a brief summing up of the data compiled is given in the concluding

section of the sixth chapter.

The information supplied by the respondents from the 122 industrial canteens is

used as the basis of the data presented, interpreted, analysed and comparatively studied

in the first five sections of the Chapter Six. The data is objectively presented and

dispassionately analysed and impartially compared to interpret the administration,

management and working of the industrial canteens. This is a modest attempt to study

the set up of the industrial canteens in the Pune region and it paves the way for further

more investigatory studies in the areas related to such catering establishments. It is not

claimed that the entire range of all the aspects of the topic is covered by these fifty

questions but it is certainly claimed that a beginning is made to study the working of

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