Charles County Administrator’s MONTHLY...

Black Business Month

Port Tobacco River Park & Tom Roland Natural Resource Area Ribbon Cutting

Back-To-School Fiesta

Environmental Resources Staff at the Charles County Fair

Habre de Venture…Thomas Stone House

Charles County Administrator’s

MONTHLY REPORTReporting Period: Dec. 1-31, 2017

Charles County Governmentwww.CharlesCountyMD.gov

CONTENTS

Department and Division Updates

County Administration . . . . . . . . . . . . . . . . . . . . . 6

Citizen Response Office . . . . . . . . . . . . . . . . . . . 7

Clerk to the Commissioners . . . . . . . . . . . . . . . . 7

Media Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Safety and Security . . . . . . . . . . . . . . . . . . . . . . . . 8

Community Services . . . . . . . . . . . . . . . . . . . . . . . . 9

County Attorney . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Economic Development . . . . . . . . . . . . . . . . . . . . .11

Emergency Services . . . . . . . . . . . . . . . . . . . . . . . . 12

Fiscal and Administrative Services . . . . . . . . . . 13

Human Resources . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Planning and Growth Management . . . . . . . . . 15

Public Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Recreation, Parks, and Tourism . . . . . . . . . . . . . .17

Boards and Commissions Updates

Charles County Public Library . . . . . . . . . . . . . . . . 18

County Dashboard

Dashboard of Exceptional Highlights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Performance MeasuresDepartment Performance Measures . . . . . . . . . . .20

Capital Improvement ProjectsCIP Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Reports and Analysis

Commissioners’ Citizen ResponseCase Load by Commissioner District . . . . . . . . . . .26

Case Load by Department . . . . . . . . . . . . . . . . . . . . . 27

Emergency ServicesCountywide EMS Fiscal Transports . . . . . . . . . . . .28

First Due Service Delivery and Deficits Per Geographic Region . . . . . . . . . . . . . . . . . . . . . . . .29

Unavailable Calls for Service Per Station . . . . . . .30

EMS Service Delivery Per Station . . . . . . . . . . . . . . 31

Fiscal and Administrative Services Budget Reporting

General Fund . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Water and Sewer Fund . . . . . . . . . . . . . . . . . . . . . . . .32

Landfill Fund . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Environmental Service Fund . . . . . . . . . . . . . . . . . . .33

Cable TV/I-Net Fund . . . . . . . . . . . . . . . . . . . . . . . . . .34

Watershed Protection and Restoration Fund . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Investment Reporting: Three Month T-Bill versus County Investments . . . . . . . . . . . . . . . . . . . .35

Human ResourcesCounty Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Planning and Growth ManagementBuilding Applications Submitted . . . . . . . . . . . . . . . 37

Building Permits Issued . . . . . . . . . . . . . . . . . . . . . . .38

Use and Occupancy Certificates Issued . . . . . . . .39

CA Deputy County Administrator

CA County Administrator

Charles County Board of Commissioners

Internal Audit Office

Safety Office

Security Office

PGM Planning & Growth Management PW Public Works RPT Recreation, Parks

& Tourism

ATTY Offi ce of the County Attorney CS Community

Services ED Economic Development

ES Emergency Services HR Human

ResourcesFAS Fiscal & Admin. Services

MSD Media Services Division

Clerk to the Commissioners

County Administrator’s Monthly ReportReporting Period: December 1-31, 2017

Please find our latest edition of the County Administrator’s Monthly Report .

As we close out the year, it is worthwhile to pause and recognize our accomplishments .

Those listed below are just a few that we highlighted in our “2017 Annual Report to the

Citizens of Charles County .” The full report and companion video can be found at www .

CharlesCountyMD .gov/coadmin/pio/annual-reports-previous-years . We invite you to

take a look!

We are consistently monitoring our efficiency and improving our software systems . The

Information Technology Division has worked on many projects this year that provide

our employees with the necessary tools to do a great job . The aggressive information

technology schedule includes replacing our permitting and inspection software to im-

prove our workflows and reduce errors; and replacing our financial and tax billing soft-

ware, which will focus on increased security, regulatory compliance, productivity, mo-

bility, self-service, and transparency . Last, but not least is our website redesign . While

not complete as of the end of 2017, we are well on our way to obtaining a product to en-

hance residents’ experiences when visiting our website and accessing services through

hand-held devices .

We continue to augment our Economic Development Department and had two new hires

this year: Business Development Manager Lucretia Freeman-Buster and Agriculture

Business Development Manager Martin Proulx . Both positions are key to attracting,

maintaining, and expanding business within the county and will work to diversify our

economy within the region . A notable success was the opening of the Competitive

Power Ventures, a 725 mega-watt natural gas electric power generation facility . The

opening was a culmination of many years of work and speaks directly to our goal of

creating innovative jobs and industry within our county . Additionally, the regional Army

Reserve Center broke ground in White Plains .

Fiscal Services had a banner year and the county earned three triple-A bond ratings –

the highest rating possible – from Moody’s Investors, S&P Global Ratings, and Fitch

Ratings . Obtaining these ratings ensures that County Government receives low interest

on its bond rates, thereby saving interest costs on all of our bond issues . It also demon-

strates our consistent commitment to strong fiscal policies and sound fiscal manage-

ment . Charles County is only one of eight counties in Maryland with a “triple-triple .”

On behalf of the directors and employees of Charles County Government, I hope you

find this report a useful tool that provides you with transparency and information; and

assists our policymakers in better serving Charles County . I look forward to hearing your

feedback .

Michael D. Mallinoff, Esq., ICMA-CMCounty Administrator

County Administrator’s Monthly Reportp.6

Department UpdatesReporting Period: Dec. 1-31, 2017

County AdministrationMichael D. Mallinoff, Esq., ICMA-CM, County Administrator Deborah E. Hall, CPA, Deputy County Administrator

� Met with the new president of the College of Southern Maryland, Ms . Maureen Murphy .

Discussed the future of the college and her vision going forward . Discussed relevant issues

involving the college, such as the Hughesville Master Plan, the Hughesville campus, the

funding for the college, and the budget process .

� Set up the annual meetings with the department heads and The Ferguson Group . The

meetings are an integral part of developing the federal agenda for 2018 .

� Met with the director and the deputy director of the Charles County Public Library on the

asbestos removal issue . Coordinated press releases and communication . Also ensured

open communication with the Library and all county staff, including the Safety Office,

Department of Public Works, the County Administrator’s Office, and outside contractors .

� Held a meet-and-greet with Mrs . V’s Place to introduce staff . Discussed the potential fund-

ing opportunities for her organization, as well as permitting and related code regulations .

� Held the second round of interviews for the chief of Media Services . Selected the candi-

date to fill the position and set a start date of Jan . 29 .

� Attended the Maryland Association of Counties 2017 Winter Conference, as well as sever-

al classes on environment, transportation, special events permitting, and cross-jurisdic-

tional cooperation .

� Held a second meeting with the Charles County Board of Education, Charles County

Sheriff’s Office, and the Department of Fiscal and Administrative Services to further dis-

cuss the budget process . The purpose of the meetings is to avoid any potential miscom-

munications during the upcoming 2019 budget development and adoption .

� Conducted the 2017 “Year in Review” taping . The taping is the video companion piece to

the paper version of the “Annual Report” released earlier in December .

� Held a Performance Measures Software Committee meeting . The committee focused on

developing the plan moving forward for the next six months . Also discussed and decided

was the projected budget for the 2019 for acquisition and operating costs .

� Attended the Website Redesign Committee Meeting . The focus of the meeting was on the

Statement of Work and assembling a document that reflects all the necessary compo-

nents of a new website .

County Administrator’s Monthly Report p.7


Citizen Response Office Julie Bryson, Executive Office Manager

» Received 61 cases for action to county departments and outside agencies such as State

Highway Administration, state of Maryland, and Maredith Management, LLC .

» Completed 65 cases .

» Received 24 communications of support for the Charles County Public Library .

» Addressed resident concerns primarily regarding the new 2018 tax exemption issue, litter

control, liquor license issuance, and veteran assistance .

Clerk to the CommissionersDanielle Mitchell, Clerk

» Scheduled and conducted two Board of County Commissioners’ sessions during the

month .

» Held the Quarterly Town Hall Meeting (District 4) .

» Scheduled and conducted two Board of County Commissioners’ sessions during the

month, to include the passage of Resolution #2017-22 Support Strengthening Maryland’s

Renewable Portfolio Standard Requirement .

» Introduced Bill #2017-10 Code Change on Artificial Tanning Devices and Bill #2017-11

Collective Bargaining Emergency Medical Services .

» Prepared three proclamations and two citations for presentation during County

Commissioners’ session and outside events .

» Held a follow-up work session for Bill #2017-06 Criteria for Appeals to the Board of

Appeals . The motion to extend a decision through Feb . 27, 2017 was passed .

Media ServicesDeborah E. Hall, CPA, Acting Chief

» Promoted the Online Yard Waste Survey to all e-news subscribers . This included the de-

sign of promotion images used for e-newsletters, social media postings, and more . An

estimated 650 residents have responded to the survey to date .

» Published the 2017 winter edition of the employee newsletter, “Eagle Eye .” All members of

the Media Services Division participated in producing this employee newsletter .

» Completed the new design for the High School Prep Basketball League posters which in-

cluded arranging a photo shoot of participants . The photos resulted in high end images

used to market the program for the Department of Recreation, Parks, and Tourism .

» Created a Drug Opioid Training session for the Department of Emergency Services to help

providers make more effective treatment decisions for overdose cases .

» Edited the 30-minute “Annual Report” and “Year in Review” video with an introduction

from Commissioner President Peter F . Murphy and County Administrator Michael D .

Mallinoff, Esq ., ICMA-CM .

» Updated the online calendar on the website, www .CharlesCountyMD .gov, with the County

Commissioner and Boards and Commissions meeting dates for 2018 .



» Updated Commissioner posters and stationery to reflect Commissioner Bobby Rucci

(District 4) as the 2018 Commissioner Vice President .

» Attended a meet-and-greet with the “Maryland Independent” reporters to further support

media relations within County Government .

Safety and SecurityRebecca Quade, Acting Safety Officer & John McConnell, Building Security Officer

» Investigated seven worker’s compensation claims .

» Facilitated one New Hire Safety Orientation, Personnel Policy Procedure training, and

Defensive Driving training .

» Announced Rodeo winners .

» Completed worker’s compensation audits as required by the state .

» Continued to classify employee codes for worker’s compensation self-audit .

» Installed two panic buttons in C-wing offices .

» Assisted various departments with security-related tasks .

» Completed initial security walk through of multi-generational center .

» Continued planning of mail delivery and pickup at County Governmental Building by the

post office .



Community ServicesDina Barclay, Acting Director

� Completed U .S . Department of Housing and Urban Development (HUD) Section Eight

Management Assessment Program remote review . Ratings for all performance indica-

tors were verified, confirming the program’s status as a HUD high performer .

� Concluded federal open enrollment season for Medicare beneficiaries in Charles County,

providing free one-on-one health insurance counseling information, as well as applica-

tion and enrollment assistance to Medicare beneficiaries of all ages throughout Charles

County via community outreach events, enrollment fairs, and individual appointments .

� Hosted a meeting with Director of the Governor’s Office for Children (GOC) Arlene Lee

with the Local Management Board, key stakeholders, and service providers . The visit

included touring service delivery sites in Charles County and discussing key initiatives of

the GOC, youth, and families in 2018-2019 .

� Received two grant awards from the Charles County Arts Alliance to support arts educa-

tion and awareness in Charles County at both the Nanjemoy Community Center and the

four senior centers . Senior Services, Inc ., a private not-for-profit organization, graciously

provided all of the matching funds for both grant applications .

� Coordinated a Local Management Board (LMB) Retreat that provided technical assis-

tance support of functions related to LMB best practices, community results and indi-

cators, and board functionality moving into fiscal 2018 . The retreat was supported by the

Clear Impact organization, and facilitator Karen Finn .

� Screened and matched nearly 350 low-income seniors with community volunteers

for the annual Adopt-a-Senior campaign with the Christmas Connection program .

Volunteers prepare and deliver a Christmas meal and gift basket to a senior who may

otherwise spend the holiday alone or suffer food insufficiency .

� Partnered with the Charles County Department of Social Services to host a holiday spe-

cial event open to all foster care children in Charles County . The event was hosted at the

Nanjemoy Community Center and provided food, friendship, and gifts for all children in

attendance .

� Hosted a second tri-county stakeholders meeting to discuss next steps in identifying

the agenda for partners supporting regional disconnected youth beginning in fiscal 2018

and continuing into fiscal 2019 .

� Hosted the annual Senior Citizens Christmas Party in partnership with the Greater

Waldorf Jaycees . This event provided free entertainment, socialization, and a catered

meal for nearly 500 older residents of Charles County .

� Co-hosted the annual community tree lighting event with Mount Hope/Nanjemoy

Elementary School for nearly 70 children and families in the greater Nanjemoy area .



Office of the County AttorneyRhonda L. Weaver, County Attorney

The primary mission of the Office of the County Attorney is to support the County

Commissioners, County Administrator’s Office, and other county departments, boards, and

commissions in serving the residents of this great county . Our service to these entities is

accomplished by providing legal advice, representation, and other legal assistance for many

of the essential tasks they perform on a daily basis .

� Worked closely with and assisted the Compensation Commission with their presen-

tation of recommendations to the County Commissioners . Legal Office Administrator

Jesse Bungcayao was recognized by the Compensation Commission for her invaluable

assistance .

� Participated in negotiations with Comcast concerning the next franchise agreement .

� Worked with the Department of Public Works, Department of Planning and Growth

Management, and County Administrator’s Office to review matters pertaining to the so-

lar canopy project .

� Assisted with preparation for the public hearing on 2018 General Assembly legislative

proposals .

� Reviewed and worked with the Department of Planning and Growth Management and

new property owner on proposed amendments to Docket 90 .

� Researched, reviewed and/or drafted:

• Collective bargaining legislation .

• Tanning bed legislation .

• Maryland Renewal Energy Resolution sponsored by Commissioner Ken Robinson (District 1) .

� Provided counsel and assistance to the Board of County Commissioners on a wide range

of issues . Also provided legal counsel to county departments, and officials drafted, re-

viewed, and/or approved documents for legal form and sufficiency .

� Provided staffing and counsel for eight board and commission meetings . Logged 216

documents for review and further processing .

� Issued three temporary alcoholic beverage licenses; one transfer alcoholic beverage li-

cense; two new alcoholic beverage license; and 29 gaming permits in November and

December .

� Represented the county before the courts and administrative boards in various mat-

ters involving zoning, building, and sign regulation compliance; collections; and other

matters .



Economic DevelopmentDarréll Brown, Director

The Economic Development Department hosted a startup seminar on launching a craft bev-

erage business—brewery, winery, or distillery—presented by Grow and Fortify, an industry

advocacy organization . Topics included zoning, licensing, sourcing, marketing, legislation,

and advocacy . Approximately 30 potential craft beverage entrepreneurs attended the seminar,

which was held at Blue Dyer Distilling Company in Waldorf .

� Presented the Economic Development Department Business Development Program to

the County Commissioners on Dec . 12, which includes agriculture business development

in the county . The program was presented by the business development team .

� Attended the Southern Maryland Minority Chamber of Commerce Gala where Business

Development Specialist Lucinia Mundy was presented with the 2017 Minority Business

Advocacy Award along with an official citation from Delegate Susie Proctor, a Certificate of

Special Recognition from U .S . Senator Ben Cardin’s Office, and a letter of congratulations

from Commissioner President Peter F . Murphy recognizing her minority business advoca-

cy work .

� Collaborated with economic development counterparts from St . Mary’s County, Calvert

County, and the state of Maryland to review proposals, interview, and select a facilitator

for a Regional Innovation Ecosystem Collaboration and Prioritization Project, as part of a

state-led follow up to the Southern Maryland Technology Commercialization Pilot Project .

� Participated in the Implementation Work Group kickoff meeting for the Joint Land Use

Study (JLUS) for Naval Support Facility (NSF) Indian Head . The work group will establish

an ongoing communication process to facilitate compatibility between NSF Indian Head’s

mission and the community and to work on implementing the recommendations of the

JLUS .

� Increased online engagement with 13 new followers on LinkedIn, the social platform de-

signed specifically for the business community; more website pages visited per user on

www .MeetCharlesCounty .com; and longer durations per visit, suggesting that visitors are

more engaged with web content .

� Generated national exposure for the College of Southern Maryland’s Velocity Center

project planned for the Town of Indian Head via the article, “College Develops Center for

Technology Incubator,” published in the “National Defense Magazine .” This write up was

the result of a national media pitch that is part of the department’s marketing program .



Emergency ServicesWilliam Stephens, Director

� Completed interviews of Next Generation Public Safety Radio System user groups and

authorized vendor to proceed with system design phase .

� Completed installation of security cameras and replacement of radio equipment shelter

roofs at 11 tower sites throughout the county .

� Hosted the final Hazard Mitigation Committee meeting . Currently working on the draft

plan with the contractor, which is expected to be completed in early March .

� Conducted “Chasing the Dragon: The Life of an Opiate Addict” opioid presentation for

local faith-based communities .

� Conducted Run, Hide, Fight, and Treat training for local businesses and community

groups .

� Attended the Maryland Association of Counties Winter Conference in Cambridge,

Maryland .

� Attended the State Emergency Medical Services Advisory Council meeting .

� Attended the International Association of Emergency Medical Services Chiefs

Conference .

� Added one new rescue organization, 2nd Chance 4 Life Rescue, to the Tri-County Animal

Shelter’s rescue partner team .

� Held one promotional event, Home 4 the Holidays, at the Tri-County Animal Shelter .

There were 39 dogs, 50 cats, and 12 other animals adopted .



Fiscal and Administrative ServicesDavid Eicholtz, Director

A second meeting was held during December to discuss the upcoming fiscal 2019 budget with

key personnel from the Board of Education, Sheriff’s Office, County Administrator’s Office,

and county budget experts . The purpose of these ongoing meetings is to provide insight, infor-

mation, and updates on the fiscal condition of the county with two of the largest agencies that

receive county funding .

� Finalized the fiscal 2017 county financial statement and audit . Met the state-required

Uniform Financial Report deadline for reporting the financial statement . The audit pre-

sentation to the County Commissioners will be scheduled in the future .

� Upgraded the county’s backup system to latest version, which focused primarily on major

security enhancements, such as securing communications and enhancing encryption .

� Initiated a High Performing Organization Work Group with the Treasury Division and

Accounting Division to review and improve operational efficiencies dealing with cash

management .

� Submitted the State 508 Amoss State Grant Report, which is related to money dedicated

to volunteer fire and rescue operations throughout the county .

� Awarded the following contracts resulting from formal solicitations: 1) Portable Toilets

for Parks Division to Outback Porta-Jon, Inc . for indefinite delivery/indefinite quantity

of portable toilets on a rental basis, including maintenance, for various county parks;

2) National Pollutant Discharge Elimination System Shoreline Stabilization at Benedict

Community Park to Shoreline Design, LLC for $694,750 to perform construction ser-

vices for the stabilization of approximately 539 linear feet of shoreline along the Patuxent

River at Benedict Community Park .

� Continued efforts on migration of GroupWise email system to Office 365 Outlook by

working with external consultant on migration process and developing internal tools to

automate portions of the process .

� Completed several technology update projects:

• Upgraded the county’s phone unified system software to incorporate new enhancements and features, including a virtual server platform, expanded system administration tools, and voicemail server redundancy .

• Developed the County Commissioners public hearing sign-in application which will assist staff with inputting resident data during public hearings .

• Worked with the Roads Division to update contractor information in the county’s Citizen Notification System .

• Worked with the Department of Public Works to replace selected iPads with mobile phones in order to increase capabilities and efficiencies .

� Updated the Information Technology Use and Security Policy to incorporate additional

guidelines related to security and cloud usage .

� Analyzed website statistics: 1) most popular search terms for www .CharlesCountyMD .

gov were taxes, water and sewer bills, and recycling 2) most popular pages on www .

CharlesCountyMD .gov were jobs, animal shelter, property tax inquiry, and water/sewer

billing; 3) busiest day of the month was Dec . 7 .



Human ResourcesPaul M. Rensted, Director

� Released the online harassment training to the Executive Leadership Team . This training

is approximately one hour in length and shows employees interactive examples of ha-

rassment in the workplace . Employees also have to answer questions at the end to test

their knowledge . This training will be rolled out to all employees during the remainder of

the fiscal year .

� Released the Sheriff’s Office Retirement Plan online portal to all active participants . This

portal will allow participants to access their retirement account and view their personal

retirement data, including creating estimates for future retirement .

� Facilitated Executive Leadership Team work sessions selecting organizational values

and organized next steps for defining associated behaviors .

� Offered training on the Personnel Policy and Procedures Manual to employees and su-

pervisors . This day-long training provides an overview of all 26 chapters of the manual

and incorporates five different employees providing the training . It is a good refresher for

employees and keeps them up-to-date on our policies and procedures .

� Began the audit and review of the Affordable Care Act file . This includes reviewing each

employee who was hired, terminated, changed, refused, and/or dropped coverage in cal-

endar 2017 . It also includes reviewing each retiree who was under the age of 65 for at

least one month in 2017 . The audit will continue through 2018 .

� Began testing the performance management software with the Facilities and Utilities

Divisions .

� Participated in the chief human resources officer training and conference . Met with

public, private, and non-profit Human Resource directors to discuss trends, technology,

and how to enhance service for customers .

� Transitioned remaining departments to online recruiting for part-time positions .

� Began to follow up on recommendations from the Employee Satisfaction Survey, in con-

junction with the Human Resources Employee Committee .



Planning and Growth ManagementSteve Kaii-Ziegler, AICP, Director

� Purchased sewer flow meters to provide real-time information within the Mattawoman

Wastewater System . The data from the flow meters and rain gauges will be uploaded

remotely to better understand how the sewer system is being affected by rainfall or

groundwater infiltration at different times . The data will also be used to ensure our sewer

models are accurate, enabling county staff to make the best decisions for future im-

provements to our infrastructure .

� Met with Department of Public Works and Department of Fiscal Services to review ex-

isting and planned capital projects for water and sewer infrastructure improvements .

Through careful consideration, the Department of Planning and Growth Management

pushed numerous projects into future years, some beyond the 5-year program budget,

and even eliminated some . This effort enables the county water and sewer rate payers to

save millions of dollars over the 5-year program, and helps us re-purpose funds for more

critical projects or eliminates the need to borrow those funds altogether .

� Completed and submitted annual report to the Maryland Department of the Environment

for the county’s National Pollutant Discharge Elimination System, Municipal Separate

Storm Sewer Discharge permit . Storm sewer system discharge data was collected and

compiled from multiple departments and divisions, as well as documentation of 148

acres of watershed restoration credit in fiscal 2017 . Restoration practices included street

sweeping, inlet cleaning, and septic system pumping, as well as installing nitrogen re-

moving septic systems, stormwater management facilities, and shoreline erosion control .

� Develop a list of all the crosswalks in the county . These were prioritized according to

safety hazard, which included volume and speed of traffic, accidents, pedestrian us-

age, location near activity centers, and number of lanes crossed . The list was provid-

ed to the County Administrator and the Capital Services Division so rectangular rapid

flashing beacons can be installed at priority locations . This was accomplished through

the collaboration of the Traffic Safety Committee, Department of Planning and Growth

Management, Department of Public Works, and Charles County Sheriff’s Office .

� Completed procurement for medium-duty VanGO transit buses and identified a low bid-

der . The technical evaluation committee is examining the bid to ensure it meets all the

technical specification requirements and a contract may be awarded in January .

� Issued Request for Proposal #18-28 Space Analysis Study for Government Services .

This study will analyze the county’s work space needs, services for residents, and future

equipment storage, as well as develop a comprehensive space/layout assessment for

the future of government services .

� Settled acquisition of property from The Turneill, LLC, located in Popes Creek, containing

approximately 131 acres . This is for the benefit and use by the Department of Recreation,

Parks, and Tourism .



Public WorksBill Shreve, Director

The Department of Public Works Environmental Resources Division reached out to the com-

munity with the first new tailgate wraps on pickup trucks promoting recycling . This pilot out-

reach program will vary from year to year promoting new programs . Tailgate wraps cost a frac-

tion of whole vehicle wraps and have a captive audience—the vehicle behind them!

� Completed several upgrades in the lower level of the La Plata Library branch to include

new ceiling lighting, new ceiling tiles, painting, and carpet replacement . This project also

required an asbestos abatement component due to asbestos floor tiles being discovered

under the old carpet .

� Mobilized the Roads Division resources for two winter weather events in December . The

Dec . 8 event brought 4 inches of snow throughout most of the county and 6 inches

snow to southern section . The Dec . 12 event brought 2 inches of snow countywide . Both

storms cleaned up easily due to warm road temperatures .

� Responded to and repaired nine water main breaks during the month . The cold tempera-

tures contributed to the large number of failures that had to be fixed .

� Performed annual inspection on CL17 units in the North region; Hach Chemical Company

technicians assisted in this task . CL17 units are used to remotely monitor chlorine resid-

ual for all county-operated public water systems to ensure the safety of water supplied

to customers .

� Replaced well pump and check-valves for Hunters Brooke well No . 1 . This was a major

maintenance project to improve the reliability of the Hunters Brooke water system .

� Installed a prototype, situational awareness probe in the Newtown Village hydropneu-

matic tank which will improve the water pressures experienced by the customers through

remote, automated air pressure management in the tank . If successful, use this proto-

type equipment will be expanded throughout the public water systems that utilize these

tanks .

� Conducted design kick-off meetings for the Mattawoman Water Reclamation Facility

Electrical and Automation Upgrade projects . These major projects will replace unreliable

electrical distribution infrastructure and automate many of the operational processes

used at the Mattawoman Treatment Facility .

� Completed a paving project to improve failing shoulders and increase driver safety on

the east end of Billingsley Road .

� Installed five new HVAC units at the Bel Alton School building to replace the old non-func-

tioning heating, ventilation, and air conditioning units .



Recreation, Parks, and TourismEileen Minnick, Director

� Partnered with Charles County Dive Rescue to host the 11th Annual Swimming with

Santa event at Lackey Indoor Pool on Dec . 16 with various games, holiday arts and crafts,

and underwater pictures with Santa .

� Co-hosted a Holiday Trail destination with the Crossroads of Hughesville Garden Club at

the historic Maxwell Hall House on Dec . 2 and 3 . The house was decorated in a Colonial

Williamsburg style, and the event featured house tours, gift and baked goods sales, co-

lonial music performances, a basement tavern, children’s crafts, and wreath making

activities .

� Placed more than 200 phone calls with Santa’s Hotline Program on Dec . 11 . Santa and

his elves made calls to children ages 2-10 .

� Worked with the Trust for Public Lands to acquire 149 acres of land adjacent to the Popes

Creek Trail property . Funded primarily by the Department of Defense and the United

States Fish and Wildlife Service grants, this future site of the Popes Creek Highlands Park

was acquired for approximately $12,000 in county funding .

� Secured a Program Open Space Development grant for $45,000 for the Port Tobacco

Park project . This award will reimburse the Parks and Grounds Division for 75 percent of

the construction costs of the $60,000 project . The park opened in late September and

has been well received by residents and nature enthusiasts throughout the county and

beyond .

� Highlighted Charles County holiday events, exhibits, performances, and a hotel pack-

age with the Hilton Garden Inn of Waldorf through Tourism’s Classic Charles Marketing

Campaign . Partners included the Charles County Historical Society, Holiday Trail partici-

pants, Charles County Fair Board, St . Charles Towne Center, AMC Loews St . Charles, and

Dr . Samuel Mudd House . Advertising was placed with Maryland Trip Advisor .

� Conducted several holiday themed recreation and leisure programs for children and

adults throughout December at various community centers . Hosted winter break camp

for children at Elite Gymnastics over the Christmas break .

� Updated the formal agreement between the county and the Society for the Restoration

of Port Tobacco . The draft is currently being reviewed by the department’s director,

Eileen Minnick, for possible revisions before advancing forward .

� Created 118 Facebook posts, which highlighted holiday programs, winter camps, and up-

coming sports leagues . These posts were engaged more than 1,700 times and reached

more than 58,000 users .

� Completed final reviews of the new Welcome Center graphics enhancements scheduled

to be installed on Feb . 28 .


Boards and Commissions UpdatesReporting Period: Dec. 1-31, 2017

Charles County Public LibraryJanet Salazar, Executive Director

» Participated in the North Point High School senior portfolio interviews to help prepare

students for interviews for college admissions and future jobs .

» Hosted the Southern Maryland Concert Band seasonal concert, sponsored by a grant

from the Charles County Arts Alliance .

» Met with the Community Foundation of Southern Maryland to discuss future fundraising

events to support the library fund and the capital campaign .

» Presented story time at Town of La Plata’s Old Tyme Holiday event and the Jude House .

» Met with county officials to coordinate the asbestos abatement process for the La Plata

branch .

» Held story time yoga programs at the P .D . Brown Memorial branch .

» Hosted “A Taste of Chocolate” program presented by Joyce White on the history of choco-

late . White will be debuting her new program, “Dining on the Titanic,” at the library in April .

» Presented several holiday-themed programs including two gingerbread house making

programs for kids .

» Provided services and programs to 38,081 customers in our physical buildings; 973 cus-

tomers served by our Mobile Library and outreach van service .


County DashboardReporting Period: Dec. 1-31, 2017

Nov. 2017 Dec. 2017 Target

EnvironmentalTons to Recycling Rate

51%1,607

51%1,907

35%State Mandate Rate

Economic Development

Staff Time Dedicated to Business Engagement 6.7% 3.8% 20%

Businesses Contacted/Interacted 101 91 100

Fiscal Services Fund Balance Ratio 16.6% 16.7% 8%–15%

Bond Rating Triple A Triple A Triple A“AAA” from 3 rating agencies

Vehicle Claims (Includes Sheriff ’s Office; not third-party or VanGO) 6 5 0

Organizational Excellence

Number of Employees Trained 117 86 45

Employment Turnover Rate 8% 8% < 10%

Planning and Growth Management

Commercial Building Permits Approved within 21 days 100% 90% 90%

Mandated KPI

Resident Building Permits Approved within 14 days 100% 100% 90%

Mandated KPI

Public Safety Cardiac Arrest Patients Arriving at Hospital with a Pulse 15% 21% 9.5%

National Average

EMS Dispatch to Arrival Response Time in 9 Minutes or Less 60% 60%

90%American Heart Association Standard: Arrive in 9 min/<

Public TransitOn Time Performance 96.9% 97% 95%

In a 10 minute window

Farebox Recovery Ratio 8.3% 7.8%10–20%

MTA Standard for small, urban systems

Passengers Per Revenue: Fixed Route/Hr Demand Response 12.57/1.56 12.21/1.55 12–16/1.5–3.0

RoadsPaved Land Miles Assessed

as Satisfactory 98% 98% 85%

Measure Nov. 2017 Dec. 2017 FY Total

COMMUNITY SERVICES

Total number of patients served at Nanjemoy Health Clinic 22 25 148

Total number of low income housing assistance provided 787 766 4667

Total number of seniors served 1,721 1,814 9934

Total number of seniors who access MAP (MD Access Point) 874 922 5058

ECONOMIC DEVELOPMENT

County unemployment rate 3.7% (October 2017) 3.9% (November 2017) N/A

Increased population1,782 (Population change b/t

July 2015-2016)1,782 (Population change b/t

July 2015-2016)N/A

Average annual employment in Charles County 41,517 (1st Qtr. 2017) 41,713 (2nd Qtr. 2017) N/A

Job creation in industries paying above average salaries-190 or -1.3%

(2016 Q1 to 2017 Q2)-836 or -5.6%

(2016 Q2 to 2017 Q2)N/A

Revenue increase (facilitate capital investment that leads to increased commercial tax base)

$0 (As reported from PGM building estimates and revenue

of new commercial est. construction costs report)

$0 (As reported from PGM building estimates and revenue of new commercial estimated

construction costs report)

N/A

EMERGENCY SERVICES

FARU - Control the ratio of false alarms to registered accounts.

0.024 0.027 N/A

ACO - Reduce the ratio of sustained to non-sustained complaints related to animal control field services.

0 0 N/A

TCAS - Improve ratio of live releases of Adoptable/Rescueable/Reclaimable Animals (ARRA) to total intakes.

71.80% 77.4% N/A

911 - Ensure that calls are processed and dispatched within two (2) minutes or less ninety percent (90%) of the time.

61% 60% N/A

911 - Maintain Radio System Reliability at 99.9%. 99.99% 99.99% N/A

911 - Maintain Radio System Saturation at less than 40%. 20% 20% N/A

FISCAL AND ADMINISTRATIVE SERVICES

Accuracy of mid-year operating revenue and expense estimates per major fund (one-time) (Jan '17 - July '17 - FY16 Actual) (Aug '17 - Dec '17 - FY17 Unaudited) (Jan '18 - July '18 - FY17 Actual)

General Fund Revenue - 99.4% General Fund Expense - 98.3%

Cable Revenue - 99.4% Cable Expense - 87.6% W & S Revenue - 95.6% W & S Expense - 95.3% ESF Revenue - 99.0% ESF Expense - 95.9%

Landfill Revenue - 98.7% Landfill Expense - 97.3%

Watershed Revenue - 96.1% Watershed Expense - 96.1%

General Fund Revenue - 99.4% General Fund Expense - 98.3%

Cable Revenue - 99.4% Cable Expense - 87.6% W & S Revenue - 95.6% W & S Expense - 95.3% ESF Revenue - 99.0% ESF Expense - 95.9%

Landfill Revenue - 98.7% Landfill Expense - 97.3%

Watershed Revenue - 96.1% Watershed Expense - 96.1%

N/A


Performance MeasuresReporting Period: Dec. 1-31, 2017


Average number of days for approval of budget transfer requests

3.13 2.31 N/A

Percent of IT (Information Technology) work request completed

95% 99% N/A

Average website page views per month 424,857 414,862 N/A

Number of PC/laptops/tablets supported 992 984 N/A

Average number of business days to process purchase orders (YTD)

0.196 0.187 N/A

Cost avoidance - savings to the County as a result of formal solicitation (YTD)

$882,714 $928,896 N/A

Minority business participation percentage of formal contracts awarded (YTD)

11.9% 11.5% N/A

Percent of ACH payments to total payments 41.84% 47.23% N/A

Average days to process payment 4.30 4.84 N/A

Average time to respond to public inquiries (Hours) 4 4 N/A

Average days to deposit receipts 1 1 N/A

Number of days after SDAT notification for public availability of tax information (one-time July)

FY18 Tax Bills - 3 FY18 Tax Bills - 3 N/A

HUMAN RESOURCES

Number of full-time positions filled 6 5 55

Diversity of all applicants (%women/% minority) 48.9%/46.8% 55%/58% N/A

Average number of applications per job 47 37 N/A

Number of new retirees processed 1 11 29

Number of formal staff grievances 0 0 3

Number of training classes offered 5 5 17

MEDIA

Number of news/press releases 33 24 152

Number of social media posts 446 422 2679

Number of media inquiries 21 14 98

PLANNING AND GROWTH MANAGEMENT

Number of passengers transported per service hour on fixed route service

12.57 12.21 N/A

Number of passengers transported per service hour for door to door service

1.56 1.55 N/A

Total number of subdivision lots recorded 0 46 211




Total number of plans submitted 2 11 42

Total number of plans approved 5 6 44

Total number of inspections per inspector 227.06 207.33 N/A

Total number of residential living permits received 28 24 219

Number of same-day permits process per specialist 28.66 22.67 172

Number of electrical permits issued 204 261 1402

Total number of Permanent Use & Occupancy permits issued 160 159 960

Total number of Temporary Use & Occupancy permits issued 27 31 214

Inventory of inadequate water, sewer and drainage facilities 1 1 N/A

PUBLIC WORKS: FACILITIES

Total building square footage maintained by custodians ($/sq ft)

676,683/$.12 676,683/$.12 N/A

Number of requested work orders (% Corrective vs Preventive)

455/53% vs 47% 549/49% vs 51% N/A

Landfill tons received ($/Ton) 8,001/$75 7,680/$75 N/A

Number of vehicles maintained (% Corrective vs. Preventive and $/vehicle)

280/69% vs 31%/$151 46/87% vs 13%/$146 N/A

Number of road miles resurfaced ($/mile) 1.92/$310,348 4.63/$95,284.00 N/A

Number of lane miles maintained ($/mile) 1,692.1/$2,591.66 1,697.5/$2,583.46 N/A

Number of pothole reports ($/repair) 27/$70 28/$70 N/A

Customer complaints (% resolved vs. reported and average time to resolve)

9/100%/24 hours 15/100%/24 hours N/A

Number of injury and property damage claims reported (#/month)

1 0 5

PUBLIC WORKS: UTILITIES

Water/Sewer line breaks (number of and $/event) 4 @ $21,015.85 9 @ $50,653.49 0

Water/Sewer Regulatory Compliance (% Violations vs. Potential Violations).

0% vs 51 2% vs 51 0

Total meters installed per month: New, Replacement and Change Out Program

68 49 447

Water/Sewer delivered/treated. Statistic is for previous month, in order to allow for multiple site calculations.

177.85 mg/water 211.44 mg/sewer

184.36 mg/ water 224.7 mg/sewer

0

Customer complaints (% resolved vs. reported and average time to resolve)

90%/2 days 87%/2 days 0

Number of injury and property damage claims reported (#/month)

3/month 3/month 0




SAFETY

Safety inspections completed 0 0 4

Number of work related injuries 8 7 40

RECREATION, PARKS, AND TOURISM

Number (acres or sq ft) of fields maintained ($/sq ft or $/acre)

190/$620 190/$620 N/A

Number of sports participants ($/participant) 1172/$27.52 0/$0.00 N/A

Average number of games per athletic field 1.5 0 N/A

Total number of recreation activity registrations 1117 824 8954

Percentage of online registrations 48% 54% N/A

Building site acres maintained ($/acre) 817/$156 817/$156 N/A

Number of tourism constituents that have adopted the brand in their marketing materials (i.e. museums, tourist attractions, etc.)

TBD TBD 0

Number of places where the brand is used TBD TBD 0

Lodging dollars generated 90,698.87 TBD 550826

Amusement taxes collected TBD TBD 501120

Visitor attendance at historic sites 1039 1,675 9246




Capital Improvement ProjectsReporting Period: Dec. 1-31, 2017

Waldorf Recreational Center

An on-site meeting was held in December with staff from the divisions of Buildings and Trades, Recreation, and Aging along with John McConnell to discuss the next phase of renovation and to coordinate among the departments . Received proposal from architect to develop bid drawings . The Capital Services Division is reviewing mechanical, electrical, and plumbing portion of proposal and will solicit costs from task order consultants to compare pricing . Additional funding will be needed after final negotiations of engineering costs . The Capital Services Division is coordinat-ing kitchen layout with the Aging Division .

Bel Alton Community Center Bids received in October for storm windows were above budget due to scope of work not being grant eligible . Capital Services Division submitted a new Invitation to Bid for window restoration to purchasing in November with bids due in early January . Capital Services Division will review the bids for this work, which is grant eligible, in preparation for submitting a recommendation of award .

Health Department Roof Contractor completed roof repairs necessary to protect building from leaks, but due to the threat of cold weather, has temporarily demobilized until the spring at which time two top coats of sealant will be applied to complete project .

Western Parkway Phase 2 Construction continues and is approximately 70 percent complete as of Dec . 31, 2017 . Contractor to shift traffic to newly constructed portion of road in January to allow improvements to be done on existing road between Holly Tree and Pierce Roads . Current contract completion date is mid-August 2018 .

Western Parkway Phase 3 An internal meeting was held with the Capital Services Division and Resource Infrastructure Management staff to discuss options of moving forward with design/construction . In preparation for moving forward with the design of phase 3, Capital Services requested and received proposal from Bohler Engineering for cost to com-plete design of Phase 3 road improvements, which was $400,000 . Future of this project will be discussed with the Commissioners in January .

Middletown Road/Billingsley Road Roundabout

Construction continues and is currently approximately 73 percent complete as of Dec . 29 . On Dec . 21, contractor shifted traffic to new roundabout to allow for up-grade of existing roadway .

Government Building Atrium/Security Renovations

Onsite meeting is scheduled for early January with consultant to determine roof top heating and air conditioning unit locations . Project is approximately 15 percent complete as of Dec . 29 .

Solar Energy Planning Division and Capital Services Division staff met with Energy Ventures (EnVen) on Dec . 18 to explore feasibility of solar array sites . After meeting with Planning staff where the various zoning maps were provided, the Cobb Island site is no longer being considered for a solar site due to the complexities associated with permitting in the Resource Protection Zone and Critical Area . The Mason Springs site is now being con-sidered and at first glance, appears to be a more viable site for a solar array . This site offers less clearing, more buffer, and less environmental zoning obstacles . EnVen pro-vided a conceptual layout for a 17 .6 MW solar array at Mason Springs . The Mason Spring solar array conceptual layout was circulated among Department of Public Works/stakeholders for comments . Comments received were sent to EnVen for their review and consideration . EnVen is preparing the interconnection application submission to SMECO and Certificate of Public Convenience and Necessity license application to the Maryland Public Service Commission . A schedule will be developed between EnVen and Capital Services as this project moves forward .


Capital Improvement ProjectsReporting Period: Dec. 1-31, 2017

Popes Creek Rail Trail The Department of Recreation, Parks, and Tourism awaiting clearing house project review by the Maryland Historical Trust and hope to receive Board of Public Works review in February .

Animal Shelter Needs Assessment-Feasibility Study

Capital Services Division and Animal Control staff working on developing the Request For Proposal to begin soliciting for design services for the new animal shelter .

District 1 (Robinson)12 • 20%

District 2 (Davis)6 • 10%

District 3 (Stewart)10 • 16%

District 4 (Rucci)7 • 11%

District Not Provided21 • 34%Outside the County

1 • 2%

Mul ple Districts4 • 7%

Cases Received in FY2018

New Cases Received in December

Cases Closed in December

Pending/Open Cases

District 1 (Robinson) 62 12 13 12

District 2 (Davis) 51 6 5 6

District 3 (Stewart) 48 10 13 17

District 4 (Rucci) 30 7 9 11

District Not Provided 109 21 20 7

Outside the County 12 1 1 2

Multiple Districts 9 4 4 0

Grand Total 321 61 65 55


Reports and AnalysisReporting Period: Dec. 1-31, 2017

Citizen Response OfficeNew Case Percentages by Commissioner District

Top 5 Issues Reported

» Library Support: 24

» 2018 Tax Exempt: 4

» Litter: 4

» Liquor License: 2

» Veterans Assistance: 2

Emergency Services:

2 • 4%

County A�orney:2 • 3%

Planning and Growth: Management: 43 • 78%

Public Works: 7 • 13%

Fiscal & Administra�ve

Services:1 • 2%

Department

Cases Received in FY2018

New Cases Received in December

Cases Closed in December

Pending/Open Cases

Commissioners Office 88 36 34 0

County Administrator 2 1 1 0

Community Services 4 1 0 0

County Attorney 9 3 3 2

Economic Development 2 0 0 0

Emergency Services 9 2 2 2

Fiscal & Administrative Services 29 6 5 1

Human Resources 1 0 0 0

Planning & Growth Management 81 6 6 43

Public Works 53 2 7 7

Recreation, Parks & Tourism 5 0 0 0

Outside Agencies 38 4 7 0

Grand Total 321 61 65 55



Citizen Response OfficePending Case Load by Department

Career ALS Transports: 3,050 : 48%

Volunteer BLS Transports: 1,710 : 27%

Career BLS Transports: 1,314 : 20% Mutual Aid ALS

Transports: 129 : 2%

Volunteer ALS Transports: 154 : 2%

Mutual Aid BLS Transports: 59 : 1%



FY2018 Countywide EMS Fiscal Transports

Emergency ServicesResponse and Transport Reporting

235

234

98

112

10

719

- 200 400 600 800 1,000 1,200

2652

2311

2024

860

586

7479

0 1000 2000 3000 4000 5000 6000 7000 8000

NORTH SIDE Waldorf, Westlake and

White Plains

SOUTH SIDE Newburg and Cobb Island

EAST SIDE Hughesville and

Benedict

WEST SIDE Ironsides, Marbury,

Potomac Heights, Bryans Road, Indian Head

CENTRAL La Plata, Dentsville and

Bel Alton




FY2018 First Due Service Deficits Per Geographic Region

FY2018 First Due Service Delivery Per Geographic Region

48

64

9

9

27

15

38

445

0

136

138

50

50

0

134

10

0

69

0 50 100 150 200 250 300 350 400 450 500

Hughesville Station 02

Benedict Station 05

Potomac Heights Station07

Marbury Station 08

Indian Head Station 09

Bryan Road Station 11

Iron Sides Station 58

Waldorf Station 03

Waldorf Station 300

Westlake Station 12

White Plains Station 60

Bel Alton Station 10

Dentsville Station 15

La Plata Station 16

La Plata Station 51

Cobb Island Station 06

Newburg Station 14

Average

Call Volume



FY2018 First Ambulance Dispatched – Unavailable


802

58

260

502

187

826

249

3521

550

1390

2018

90

290

339

1592

115

471

780

0 500 1000 1500 2000 2500 3000 3500 4000

Hughesville Station 02

Benedict Station 05

Potomac Heights Station 07

Marbury Station 08

Indian Head Station 09

Bryan Road Station 11

Iron Sides Station 58

Waldorf Station 03

Waldorf Station 300

Westlake Station 12

White Plains Station 60

Bel Alton Station 10

Dentsville Station 15

La Plata Station 16

La Plata Station 51

Cobb Island Station 06

Newburg Station 14

Average

Call Volume



FY2018 EMS Service Delivery Per Station




General Fund

FY2018 Amended Budget

$391,602,360

$391,602,360 $276,059,082 $182,021,817

70%

46%

$0

$50,000,000

$100,000,000

$150,000,000

$200,000,000

$250,000,000

$300,000,000

$350,000,000

$400,000,000

$450,000,000

Budget Revenues Expenditures

Water and Sewer Fund


$33,868,500

$33,868,500 $15,864,177 $12,376,178

47%37%

$0

$5,000,000

$10,000,000

$15,000,000

$20,000,000

$25,000,000

$30,000,000

$35,000,000

$40,000,000


Fiscal and Administrative ServicesComparison of Annual Budget to Year-to-Date Revenues and Expenditures

Data Shown Reflects Fiscal Year 2018 “To-Date” Figures



Landfill Fund

FY2018Amended Budget

$8,036,100

$8,036,100 $4,297,509 $3,729,157

53%46%

$0

$1,000,000

$2,000,000

$3,000,000

$4,000,000

$5,000,000

$6,000,000

$7,000,000

$8,000,000

$9,000,000


Environmental Service Fund


$5,818,100

$5,818,100 $5,473,963 $2,382,170

94%

41%

$0

$1,000,000

$2,000,000

$3,000,000

$4,000,000

$5,000,000

$6,000,000

$7,000,000






Cable TV/ I-Net Fund


$5,431,300

$5,431,300 $928,560 $881,731

17% 16%

$0

$1,000,000

$2,000,000

$3,000,000

$4,000,000

$5,000,000

$6,000,000


Watershed Protection and Restoration Fund

FY2018Amended Budget

$3,610,900

$3,610,900 $2,975,718 $1,454,931

82%

40%

$0

$500,000

$1,000,000

$1,500,000

$2,000,000

$2,500,000

$3,000,000

$3,500,000

$4,000,000




Avg. Daily Balance for Quarter

Per Policy Not to Exceed

Savings $1,080,531 .01 1% 100%

MLGIP $49,755,690 .27 33% 60%

T-Bills $38,466,078 .50 25% 100%

Agencies $46,458,681 .42 31% 40%

Sweep $15,596,495 .69 10% 20%

$151,357,476.90

0.0004 0.0004 0.04%

1.00%1.04% 1.05%

0.54%

0.62%

0.81%

0.62%

0.56%

0.67%

1.10%1.05% 1.05%

0.39% 0.39% 0.39%

0.00%

0.20%

0.40%

0.60%

0.80%

1.00%

1.20%

July 17 August 17 September 17

Savings Acct MLGIP

Agencies T-Bill

3 Mo. T-Bill Sweep

1.10%1.05% 1.05%

0.68% 0.70%

0.82%

0.00%

0.20%

0.40%

0.60%

0.80%

1.00%

1.20%

July 17 August 17 September 17

3 Mo. T-Bill Tot Cnty Avg



Fiscal and Administrative ServicesInvestment Reporting • 1st Quarter, FY2018Quarterly Analysis (July–September 2017)

County Investments Average Yield

3 Month T-Bill vs. County Investments Avg. Yield



Human Resources

POSITIONS RECRUITED AND POSITIONS FILLED: DEC. 2017

Open Positions (25) Filled Positions (5)

• Administrative Associate/Utilities

• Animal Shelter Attendant (3 positions)

• Assistant Recreation and Leisure Program

Specialist

• Chief of Media Services

• Electrician II/Utilities

• EMT – B Eligibility List

• Engineer II/RIM

• Engineer IV/RIM

• Environmental Operator Trainee (2 positions)

• Equipment Maintenance Technician I

• Equipment Operator III/Landfill

• Facilities Maintenance Technician II

• Instrumentation Technician

• Internal Auditor

• Inventory Control Associate

• LIMS Data Technician

• Paramedic Eligibility List

• Safety Officer

• Sports Coordinator

• Utility Billing Specialist

• Utilities Locator

• Zoning Technician

• Associate County Attorney

• Landfill Equipment Operator III

• Landfill & Recycling Site Superintendent

• Chief of Codes, Permits, & Inspection Services

• Office Associate II/Capital Services

DIVERSITY OF APPLICANT POOL IN COMPARISON TO COUNTY DEMOGRAPHICS

MALE FEMALE ASIAN

AMERICAN INDIAN OR

NATIVE ALASKAN BLACK

HISPANIC OR

LATINO

NATIVE HAWAIIAN OR PACIFIC ISLANDER WHITE

Applicants 44% 55% 1 .86% 1 .24% 49 .3% 2 .17% 0 42%

County Population 48 .20% 51 .80% 3 .40% 0 .70% 44 .90% 5 .50% 0 .10% 47 .00%

*Note: 1% of the candidates did not report a race/it was unknown.



New Single Family Units on Well/Septic

0

8

16

24

JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

2015

2016

2017

New Single Family Units on Public

Water/Sewer

0

10

20

30

40

50

60


2015

2016

2017

New Townhouse Units

0

10

20

30

40

50

60


2015

2016

2017

Total New Residential Living Units

0

50

100

150

200

250

300

350

400


2015

2016

2017

Planning and Growth ManagementBuilding Applications Submitted




0

5

10

15

20

25


2015

2016

2017

New Single Family Units on

Public Water/Sewer

0

10

20

30

40

50

60


2015

2016

2017

New Townhouse Units

0

10

20

30

40

50

60


2015

2016

2017


0306090

120150180210240270300330360


2015

2016

2017

Planning and Growth ManagementBuilding Permits Issued




0

20

40

60

80

100


2015

2016

2017

New Townhouse Units

0

20

40

60

80

100


2015

2016

2017

New Apartment Units

020406080

100120140


2015

2016

2017


0306090

120150180210240


2015

2016

2017

Planning and Growth ManagementUse and Occupancy Certificates Issued

About Charles County Government

The mission of Charles County Government is to provide our citizens the highest qual-

ity service possible in a timely, efficient and courteous manner . To achieve this goal,

our government must be operated in an open and accessible atmosphere, be based

on comprehensive long- and short-term planning and have an appropriate managerial

organization tempered by fiscal responsibility . We support and encourage efforts to

grow a diverse workplace . Charles County is a place where all people thrive and busi-

nesses grow and prosper; where the preservation of our heritage and environment is

paramount; where government services to its citizens are provided at the highest level

of excellence; and where the quality of life is the best in the nation .

It is the policy of Charles County to provide equal employment opportunity to all per-

sons regardless of race, color, sex, age, national origin, religious or political affiliation

or opinion, disability, marital status, sexual orientation, genetic information, gender

identity or expression, or any other status protected by law .

CHARLES COUNTY COMMISSIONERS

Learn more at…

www.CharlesCountyMD.gov

Charles County Government

Michael D. Mallinoff, Esq., ICMA-CMCounty Administrator

The Charles County Government is responsible for the writing, production,

and distribution of this publication.

CHARLES COUNTY GOVERNMENT

Deborah E. Hall, CPADeputy County Administrator

DIRECTORS

Dina Barclay (Acting)Community Services

Darréll Brown, Esq.Economic Development

Bill StephensEmergency Services

Dave EicholtzFiscal and Administrative Services

Paul M. RenstedHuman Resources

Steve Kaii-Ziegler, AICPPlanning and Growth Management

Bill ShrevePublic Works

Eileen B. MinnickRecreation, Parks, and Tourism

EDITOR Donna Fuqua

Media Services Division

GRAPHIC DESIGNTina Kozloski

Media Services Division

CHARLES COUNTY GOVERNMENT

P .O . Box 2150, 200 Baltimore Street

La Plata, Maryland 20646

301-645-0550 | Fax 301-645-0560

e-mail: Commissioner@CharlesCountyMD .gov

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