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Chasing the Total Audience Consumer: Marketing in a Cross-Platform World

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ADVERTISING IN A CROSS-PLATFORM WORLD Lance Brothers SVP, Business Development December 9, 2014
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Page 1: Chasing the Total Audience Consumer: Marketing in a Cross-Platform World

ADVERTISING IN A CROSS-PLATFORMWORLD

Lance BrothersSVP, Business DevelopmentDecember 9, 2014

Page 2: Chasing the Total Audience Consumer: Marketing in a Cross-Platform World

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DISCUSSION OVERVIEW

Media and Video Consumption Today1

What Clients Are Telling Us2

What We’re Learning3

Where To Go From Here4

Page 3: Chasing the Total Audience Consumer: Marketing in a Cross-Platform World

MEDIA AND VIDEO CONSUMPTION TODAY

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TODAY’S MEDIA LANDSCAPE IS EVOLVING AT AN UNPRECEDENTED RATE

Today, we consume

more information per day than we did

in 1960.

Source: University of California, San Diego, http://www.npr.org/templates/story/story.php?storyId=129384107

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ENVIRONMENT

BLACK & WHITE TV

FIRST SATELLITE

BROADCAST

RISE OF CABLE TV

MORE ADVERTISER-SUPPORTED NETWORKS

DIGITAL AND

INTERNET REVOLUTION

SMARTPHONES HDTV TABLETS OVER-THE-TOP DISTRIBUTION

CHANGE IS ACCELERATING.

1950s 1960s 1970s 1980s 1990s 2000 - 2005 2006 - 2011

2012 AND BEYOND

XBOX LIVE CAMERA IN DEVICES/TV-

LEARNING THE CONSUMER

TARGETED ADS

PERSONALIZED RECOMMEND-

ACTIONS

ENHANCED CONTENT SEARCH

CAPABILITIES

CLOUD-BASED CONTENT DELIVERY

SOCIAL TV DIGITAL RADIO VIA MOBILE AND TABLET

APPS

DVR FIRST DOWNLOAD-

ABLE CONTENT

SOLD

MP3 PLAYERS

VIDEO STREAMING

DIGITALTV

CONNECTED WORLD

A SURGE OF INNOVATION…

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Source 1: NPower, Statistic: Average minutes per person 21-99 per day using a DVD player, Interval: Q3 2008 and Q3 2014

Source 2: Nielsen’s Q4 2013 Cross Platform Report, Statistic: Average minutes per p2+ per day

Source 3: Nielsen’s Q4 2008 3 Screen Report and Q4 2013 Cross Platform Report, Statistic: Average minutes per user per day streaming video on a computerSource 4: Nielsen’s Q4 2013 Cross Platform Report, Statistic: Average minutes per p2+ per day

TRENDS ON THE WANE OVER PAST 5 YEARS…

P21+ have cut their DVD player usage by 29%

The VCR has virtually DISAPPEARED

The average U.S. TV viewer spends >5 HOURS per day engaging with the television

Video consumption on a computer is up 162% but flattening

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Source 1: Nielsen’s Q4 2008 3 Screen Report and Q4 2013 Cross Platform Report, Statistic: Average number of persons watching video on a smart phone during a month.

Source 2: NPower, NPM Panel, Statistic: Number of households with at least 1 tablet, Interval: 03/08/2014

Source 3: Nielsen’s Npower, Ratings Analysis Time Period Report Persons 21 – 99 Q3 2008 Q3 2014 watching timeshifted TV

Source 4: Nielsen’s NPM Panel, Statistic: Unweighted count of homes with a television that is enabled to access the internet either directly or through an attached device, Interval: 10/25/2013

Source 5: Npower, Ratings Analysis Time Period Report Persons 21 – 99 Q3 2008 Q3 2014

25% of U.S. TV homes can access internet video directly on their television

P21+ have increased their time shifted viewing by 120% (more than doubled)

40 MILLION U.S. homes have at least one tablet

U.S. smartphone video consumershave grown 10X to 100 MILLION

Format proliferation - P21+ are watching about 9 minutes

less LIVE TV per day

TRENDS ON THE RISE…

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MEDIA TIME IS INCREASING FUELED BY DIGITAL GROWTH

Source: Nielsen Total Audience Report– December 2014

2013 2014 2013 2014 2013 2014

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Mobile is an increasingly viable option for brand advertising

MORE TIME SPENT ON MOBILEMobile is the primary growth platform for consumers

1:35

2:27

0:31

4:38

1:320:22 0:28

2:19 2:19

0:36

4:31

1:260:18 0:14 0:20

2:51

2:12

0:43

4:28

1:200:12 0:12 0:14

Mobile Online Other TV Radio Newspaper Magazines Other

2012 2013 2014DIGITAL PRINT

Source: Nielsen Ad Solutions

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HOWEVER, TRADITIONAL TV VIEWING STILL DOMINATES

35+ hrs video viewing/week

30+ hrs watching linear TV

1+ hrs with gaming and DVD devices

1 hr watching video on PC/Smartphones

74%

Traditional TV

10%

Traditional TV remains key to broad video reach

WATCHING VIDEO ON INTERNET

USING INTERNET ON COMPUTER

3%

4%

USING A GAME CONSOLE

3%

USING A DVD / BLU-RAY DEVICE

7%

TIME-SHIFTED TV

Source: Nielsen Ad Solutions

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TODAY’S PLATFORM PROLIFERATION CHALLENGES MARKETERS TO EFFECTIVELY & EFFICIENTLY REACH & AFFECT CONSUMERS

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WHAT ARE CLIENTS TELLING US?

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0%

79%

21%

14%

16%

70%

Don't measureeffectiveness/ROI

Use one set of metricsacross all screens

Use variety of metricsspecific to individual…

Current

Preferred

MARKETERS WANT COMMON METRICSBut currently struggle with different metrics across screens

Q: How are you currently measuring the effectiveness/ROI of your integrated multi-screen campaigns, and how would you prefer to measure the effectiveness/ROI of your integrated multi-screen campaigns?

Source: Nielsen / ANA Cross Platform Survey 2013

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INTEGRATED MULTI-SCREEN ADVERTISING WILL BECOME MORE IMPORTANTMarketers see the continuing rise of video across platforms

Source: Nielsen / ANA Cross Platform Survey 2013

1% 0%6%

55%

38%

1% 0% 2% 12%

85%

Very Unimportant Somewhat Unimportant Neither Important nor Unimportant

Somewhat Important Very Important

2013 2016

Q: Thinking of today and three years from now, indicate the importance of integrated multi-screen campaigns in effectively delivering a marketing message

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AS CONSUMERS BECOME INCREASINGLY SCREEN-AGNOSTIC, MARKETERS ARE ADJUSTING THEIR STRATEGIES

Cross-Platform Campaign Spend to Reach

Within 3 Years

50%

Page 16: Chasing the Total Audience Consumer: Marketing in a Cross-Platform World

SOME THINGS WE’RE LEARNING…

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REACH X RESONANCE = REACTION

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CROSS-PLATFORMAUDIENCE DELIVERY

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NIELSEN CLIENT CROSS-PLATFORM CAMPAIGN OBJECTIVES

I WANT TO MAXIMIZE UNDUPLICATED REACH(60% CAMPAIGNS)

ONLINE30%

TV70%

SINGLE EQUITY MESSAGE

EXAMPLE

Source: Nielsen Ad Solutions

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I WANT TO MAXIMIZE AUDIENCE OVERLAP(40% CAMPAIGNS)

ONLINE30%

TV70%

TWO MESSAGES,EQUITY & PROMOTIONAL

EXAMPLE

I WANT TO MAXIMIZE UNDUPLICATED REACH(60% CAMPAIGNS)

ONLINE30%

TV70%

SINGLE EQUITY MESSAGE

EXAMPLE

Source: Nielsen Ad Solutions

NIELSEN CLIENT CROSS-PLATFORM CAMPAIGN OBJECTIVES

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ON AVERAGE, ONLINE ADDS 2 POINTS OF INCREMENTAL REACH IN CROSS-PLATFORM CAMPAIGNS

TVONLY63%

BOTH5%

ONLINEONLY2%

There is a big opportunity to drive incremental reach with online (vs. duplication)

Source: Nielsen Ad Solutions

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HEAVY TV VIEWERS ARE HEAVY ONLINE USERS

0

100

200

300

400

500

600

700

0

5

10

15

20

25

30

Non-TV Viewers TV Quintile 5 TV Quintile 4 TV Quintile 3 TV Quintile 2 TV Quintile 1

TV C

ON

SUM

PTIO

N

INTE

RN

ET C

ON

SUM

PTI

ON

TV

Internet

Spending online will reach your TV advertising audience unless you plan and manage otherwise

DAILY MINUTES CONSUMING TV AND USING INTERNET STREAMING ON A PC, BY TV VIEWING QUINTILE

Source: Nielsen Ad Solutions

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VAST MAJORITY OF CROSS-PLATFORM CAMPAIGNS SHOW CLOSE TO “RANDOM” DUPLICATION

<70 70-74 75-79 80-84 85-89 90-94 95-99 100-104 105-109 110-114 115-119 120-124 125-129 130-134 135-139 >140

MORE DUPLICATIONMORE REACH

Opportunity for brands to better drive incremental reach or duplication

Source: Nielsen Ad Solutions

Duplication Indices100 = random duplication

Page 24: Chasing the Total Audience Consumer: Marketing in a Cross-Platform World

DIGITAL REACH

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ONLINE CAMPAIGNS CAN DELIVER HIGH LEVELS OF REACHBUT TYPICALLY REQUIRE MORE IMPRESSIONS THAN TVReach vs. Impressions: TV vs. Online

LOW MEDIUM HIGH

ADVERTISING IMPRESSIONS

100

50REA

CH

(%

)

U.S. National TelevisionU.S. Digital

Opportunity for brands to drive reach and be more efficient with digital plans

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WITH

EFFICIENTLY REACHING DIGITAL AUDIENCE TARGETS CAN BE CHALLENGING

>19,000CAMPAIGNS MEASURED WITH REACH METRICS COMMON TO OTHER MEDIA

>500UNIQUE CLIENTS

AVERAGE PERCENTAGE OF ON-TARGET DEMO IMPRESSIONS OVERALL

AVERAGE PERCENTAGE OF IMPRESSIONS SERVED OUT OF VIEW OR TO BOTS ACROSS THE INDUSTRY

AVERAGE PERCENTAGE OF ON-TARGET IMPRESSIONS FOR NARROWLY DEFINED AGE GROUPS (<15 YEARS)

59%

43% 64%

Opportunity for more effective digital ad buying and audience reach optimization Source: Nielsen Online Campaign Ratings and Integral Ad Science

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EARLY INDICATIONS SHOW PUBLISHERS REACHING THEIR INTENDED AUDIENCE MORE EFFICIENTLY VIA MOBILE IMPRESSIONS

61% 51%

On-Target PercentBy Device

Mobile Desktop

Source: Nielsen Online Campaign Ratings; Based on completed campaign data from July 1, 2014 - Present

52% of new campaigns contain a mobile component since July 2014

Page 28: Chasing the Total Audience Consumer: Marketing in a Cross-Platform World

REACH X RESONANCE = REACTION

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HIGHER PROGRAM ENGAGEMENT & LESS CLUTTER IMPROVE ONLINE VIDEO’S RELATIVE AD MEMORABILITY

TV Online Video Rich Media + Banners

Average Brand Cut-Through(indexed to TV average)

index

100index

148index

61

1.5X TV

Opportunity for brands to use online video in addition to TV to improve results

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30

45%

27%30%

12%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

Memorability Breakthrough

TV + Online

TV Only

Major Auto Mfg Example

ONLINE EXPOSURE OFTEN IMPROVES TV AD EFFECTIVENESS

Opportunity for brands to use online duplication to drive better TV results

Source: Nielsen Ad Solutions

Page 31: Chasing the Total Audience Consumer: Marketing in a Cross-Platform World

WHERE TO GO FROM HERE

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Take action to improve

cross-platform performance

during campaigns

OPTIMIZATION

Measure Reach, Resonance, and Reaction for TV,

online, and cross-platform

MEASUREMENT

DRIVE INCREMENTAL REACH/DUPLICATION TO MAXIMIZE BRAND AND SALES IMPACT

Build digital strategies with

TV viewing behavior in

mind and vice versa

PLANNING & BUYING

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POINTS TO REMEMBER

1

2

3

4 Online campaigns:

• Can achieve high levels of reach but are not currently as efficient as TV in doing so• Are not as targeted as they could be, with only ~60% on target

Online video often provides greater breakthrough due to higher engagement & lower clutter5

• Most campaigns currently deliver random duplication regardless of strategic intent

Media consumption is growing driven by new devices, but TV is still major player

Marketers need to adapt to platform proliferation and impact audiences wherever they are

Total audience objectives are either to a) extend reach or b) maximize overlap

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Thank you for joining us!

[email protected]

• Follow us on Twitter @Nielsen


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