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Chinwag Insight: Facebook Marketing - Sean Singleton, Skive -  F-commerce: from Fans to Customers

Date post: 29-Oct-2014
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Chinwag Insight: Facebook Marketing - Sean Singleton, Skive -  F-commerce: from Fans to Customers
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F-Commerce Sean Singleton Group Managing Partner Skive
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Page 1: Chinwag Insight: Facebook Marketing - Sean Singleton, Skive -   F-commerce: from Fans to Customers

F-CommerceSean SingletonGroup Managing PartnerSkive

Page 2: Chinwag Insight: Facebook Marketing - Sean Singleton, Skive -   F-commerce: from Fans to Customers

What is it?

Page 3: Chinwag Insight: Facebook Marketing - Sean Singleton, Skive -   F-commerce: from Fans to Customers
Page 4: Chinwag Insight: Facebook Marketing - Sean Singleton, Skive -   F-commerce: from Fans to Customers

Selling to fans not consumers through Facebook

Page 5: Chinwag Insight: Facebook Marketing - Sean Singleton, Skive -   F-commerce: from Fans to Customers
Page 6: Chinwag Insight: Facebook Marketing - Sean Singleton, Skive -   F-commerce: from Fans to Customers

Usually in the form of a “fan store”

Page 7: Chinwag Insight: Facebook Marketing - Sean Singleton, Skive -   F-commerce: from Fans to Customers
Page 8: Chinwag Insight: Facebook Marketing - Sean Singleton, Skive -   F-commerce: from Fans to Customers

It can be selling ON Facebook or selling WITH Facebook

Page 9: Chinwag Insight: Facebook Marketing - Sean Singleton, Skive -   F-commerce: from Fans to Customers

Trends

Page 10: Chinwag Insight: Facebook Marketing - Sean Singleton, Skive -   F-commerce: from Fans to Customers

1. Fan-first exclusives

Page 11: Chinwag Insight: Facebook Marketing - Sean Singleton, Skive -   F-commerce: from Fans to Customers
Page 12: Chinwag Insight: Facebook Marketing - Sean Singleton, Skive -   F-commerce: from Fans to Customers
Page 13: Chinwag Insight: Facebook Marketing - Sean Singleton, Skive -   F-commerce: from Fans to Customers
Page 14: Chinwag Insight: Facebook Marketing - Sean Singleton, Skive -   F-commerce: from Fans to Customers

2. Sharing & Streaming

Page 15: Chinwag Insight: Facebook Marketing - Sean Singleton, Skive -   F-commerce: from Fans to Customers
Page 16: Chinwag Insight: Facebook Marketing - Sean Singleton, Skive -   F-commerce: from Fans to Customers
Page 17: Chinwag Insight: Facebook Marketing - Sean Singleton, Skive -   F-commerce: from Fans to Customers
Page 18: Chinwag Insight: Facebook Marketing - Sean Singleton, Skive -   F-commerce: from Fans to Customers

Currently f-commerce is generally a one shot thing

Page 19: Chinwag Insight: Facebook Marketing - Sean Singleton, Skive -   F-commerce: from Fans to Customers

So how can brands get fans to return again

and again?

Page 20: Chinwag Insight: Facebook Marketing - Sean Singleton, Skive -   F-commerce: from Fans to Customers

Subscriptions are currently an

emerging trend in e-commerce

Page 21: Chinwag Insight: Facebook Marketing - Sean Singleton, Skive -   F-commerce: from Fans to Customers
Page 22: Chinwag Insight: Facebook Marketing - Sean Singleton, Skive -   F-commerce: from Fans to Customers
Page 23: Chinwag Insight: Facebook Marketing - Sean Singleton, Skive -   F-commerce: from Fans to Customers

These schemes fit perfectly with f-commerce and we’ll start to see them

soon on Facebook

Page 24: Chinwag Insight: Facebook Marketing - Sean Singleton, Skive -   F-commerce: from Fans to Customers

Insights

Page 25: Chinwag Insight: Facebook Marketing - Sean Singleton, Skive -   F-commerce: from Fans to Customers

1.Replicating what you already sell

elsewhere

Page 26: Chinwag Insight: Facebook Marketing - Sean Singleton, Skive -   F-commerce: from Fans to Customers

1.Replicating what you already sell

elsewhere

Page 27: Chinwag Insight: Facebook Marketing - Sean Singleton, Skive -   F-commerce: from Fans to Customers

Rather, use f-commerce for retail events

Page 28: Chinwag Insight: Facebook Marketing - Sean Singleton, Skive -   F-commerce: from Fans to Customers

2.“Treat f-commerce as

fan-commerce”

- Paul Marsden – Editor, Social Commerce Today

Page 29: Chinwag Insight: Facebook Marketing - Sean Singleton, Skive -   F-commerce: from Fans to Customers

And finally

Page 30: Chinwag Insight: Facebook Marketing - Sean Singleton, Skive -   F-commerce: from Fans to Customers

3.Experiment and

explore opportunities to learn from your fans

Page 31: Chinwag Insight: Facebook Marketing - Sean Singleton, Skive -   F-commerce: from Fans to Customers

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