PRESTIGE INSTITUTE OF MANAGEMENT AND RESEARCH , INDORE

OPERATIONS MANAGEMENT

Industrial Visit

CHL- APOLLO HOSPITAL , INDORE

Submitted To:Prof. Kapil Arora

Submitted By:Pankaj lodwal

IntroductionCHL-Apollo Hospitals, Indore is managed and owned by the

Convenient Hospitals Ltd, Indore & the group has a franchisee contract with the Apollo Hospital

Group,Chennai.

CHL-Apollo Hospital is a 225-bedded Multi Specialty Critical Care Hospital located on A.B Road, Indore, Madhya

Pradesh, (India) and has premium connectivity with the entire India.

The hospital has gained widespread recognition being the first fully equipped center of international standard for

Cardiac Interventions and Surgeries in the state. The hospital also enjoys the reputation of being the first to

perform Coronary Bypass Surgeries, Coronary Angioplasty and other Catheter based interventions.

We are the first Corporate Hospital in central India and are proud to be associated with leading corporate groups and government bodies. CHL-Apollo Hospitals has been a pioneer in the area of preventive healthcare through Health Checkups. A range of tailor –made packages are available to cater the needs of children, adults & corporate.

The hospital has multi-specialty tertiary care facilities with center-of-excellence in medical disciplines including

Cardiology & Cardio-Thoracic surgery, Endo Vascular surgery, Gastroenterology & GI Surgery, Orthopedics & Ortho Surgery,Neurology, Micro Surgery, Internal Medicine & Critical Surgery, Nephrology, Oncology & Onco surgery, Urology & Uro Surgery, Cosmetic/Corrective & Plastic Surgery, Ophthalmology, Paediatrics/ Neonatal ICU, Dialysis, Endocrinology etc.

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CHL-Apollo Hospitals, Indore will be opening up Heart & Cancer Research Institute by 2010 providing exclusive care and research facilities for Cardiac and Oncology Department. The unit will have additional 100 beds with state-of-the-art technology in the respective fields.

The Cancer Department will be associated with Comprehensive Blood & Cancer Centre (CBCC), USA known for its state of the art Cancer Specialty Center in Bakersfield, CA; which will be providing the technology and knowledge. The new center will be one of the few in the country providing cutting edge Oncology setup in the state.

CHL is in process of commencing DNB courses in our hospitals in the fields of Cardiology, Cardiac Surgery, Medicine, General Surgery, Obstetrics & Gynecology, Pathology and Anesthesia.

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The progress in the agricultural, industrial and many other sectors, including the information technology, has been

phenomenal in recent times. But the same cannot be said about healthcare. In the area of good health care, which is the

underlying force in any civilized society, the progress has been only marginal. The reason can be attributed to the population,

which is growing in geometrical progression, thus posing a continuous challenge. The absence of private investment and

extremely limited funding by government is another cause. The need to raise the Indian Health Standards to better levels was

realized and emphasis was laid on the super-specialty and multi-specialty hospitals. The participation of the government proved to be very minimal and hence came to the light, the

concept of Corporate Hospitals...

PROMOTERS

Rajesh BhargavaChairman51 years, Graduate Civil Engineer from S.G.S.I.T.S., Indore in 1978N.C. MaruManaging Director56 years, Graduate Civil Engineer from S.G.S.I.T.S., Indore in 1973Dr. Rajesh JainExecutive Director45 years, Graduated (MBBS) from MGM Medical College, Indore in 1986 and Master of Medicine (MD) in 1989Mr. Rakesh BhargavaDirector54 years, M.A. Economics, MBA     Adelphi University, Garden City,       New York, USA

Facilities225 bedded hospital (inclusive ICU, PICU, NICU,SD-ICU Post Operative Recovery Beds and Casualty Wing).40 OPD Chambers.100 Consultants & 300 nursing staff.38 Bedded Intensive Care Unit.10 Bedded Step Down ICU.10 Bedded Pediatric and Neonatal Intensive Care Unit.7 Operation Theaters (inclusive of Gynaec, Obstetric OT)6 Post Operative Recovery Beds.4 Super Deluxe Room with Internet enabled Desktop PC.1 Labor Room and 1 Post Labor Room.

24 Hours, 4 Bedded Casualty Wing.New Generation Cardiac Catheterization Lab with EPS facility64-slice CT Scanner (Coronary CT Angiography in 5 cardiac beats with high sensitivity)Centralized Oxygen and Suction.Dialysis Unit.Endoscopy Unit.EEG and 24 hours Video EEG MonitoringEMG Investigation with high-tech EMG EquipmentAn In House Kitchen with qualified Dietician24 hours Pharmacy Services and Chemist Shop.24 hours CT scan,MRI and X-Ray Services.24 hours Blood Bank and Component Therapy.24 hours Pathology (NABL approved)Services.24 hours services of well equipped Ambulance.Incineration Unit/ Sewage Treatment Plant / MSW Development.

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Walk in Clinic.Innovative Health Check Up plans, like CPBS (Cardiac Patients Benefit Scheme).Immunization Program for children.Ante Natal Clinic.Trained Nursing Staff.Trained Bio-Medical Engineers.High-tech IT infrastructure includes latest computer systems with integrated Hospital Management System, Global connectivity by Internet and Intranet networks.

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SERVICESCardiology & Cardio Thoracic SurgeryNeurology & Neuro SurgeryGastroenterology & Gastro Intestinal SurgeryMinimal Acess Surgery & Laparoscopy SurgeryOrthopedic & Orthopedic SurgeryNephrologyENT & ENT SurgeryCosmetic/Corrective and Plastic SurgeryDental & Advance Dental SurgeriesPediatrics/Neonatal & Peadiatric SurgeryDiabetes & Hormonal Disorder/Joint ReplacementObstetrics & GynecologyPsychiatryOphthalmology [Eye]Internal Medicine & Critical care UnitPain Clinic and ManagementPathology & DiagnosticRadiology & Radio DiagnosticVascular & Endovascular SurgerySpecial & Training CenterDepartment of Cancer(Oncology)Urology & Urosurgeries

DEPARTMENTSAnesthesia DepartmentCardio-thoracic & Vascular Surgery Department Cardiology DepartmentObstetrics & Gynecology DepartmentGeneral Surgery DepartmentMedicine DepartmentPediatric DepartmentOrthopedics DepartmentPathology DepartmentRadiology DepartmentCritical Care Department

Hierarchy Model

CONCLUSION