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Choosing a Desktop Virtualization (VDI) Partner€¦ · Virtualization (VDI) Partner All the...

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Choosing a Desktop Virtualization (VDI) Partner All the questions you didn't know whom to ask… answered. 1 Anunta NOVEMBER 2012
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Page 1: Choosing a Desktop Virtualization (VDI) Partner€¦ · Virtualization (VDI) Partner All the questions you didn't know whom to ask… answered. 1 Anunta NOVEMBER 2012 If you’re

Choosing a DesktopVirtualization (VDI) Partner

All the questions you didn't know whom toask… answered.

1

AnuntaNOVEMBER 2012

Choosing a DesktopVirtualization (VDI) Partner

All the questions you didn't know whom toask… answered.

Page 2: Choosing a Desktop Virtualization (VDI) Partner€¦ · Virtualization (VDI) Partner All the questions you didn't know whom to ask… answered. 1 Anunta NOVEMBER 2012 If you’re

If you’re considering cloud based application delivery(read VDI & related avataars), you know what it cando for you but lets just make sure you know it all

Traditional vendors and their engagement models

About Anunta

2

Page 3: Choosing a Desktop Virtualization (VDI) Partner€¦ · Virtualization (VDI) Partner All the questions you didn't know whom to ask… answered. 1 Anunta NOVEMBER 2012 If you’re

If you’re consideringadopting desktopvirtualization (VDI)

If you’re consideringadopting desktopvirtualization (VDI)

Page 4: Choosing a Desktop Virtualization (VDI) Partner€¦ · Virtualization (VDI) Partner All the questions you didn't know whom to ask… answered. 1 Anunta NOVEMBER 2012 If you’re

THE VDI ADVANTAGE…

Guaranteed availability >99% Consistent application performance with no brown-outs Reduced blended cost of application delivery Maximize resource utilization Reduce end-point power consumption by 85% Direct 50% reduction in cooling Reduced Carbon Footprint and contribute to Green IT Agenda

Computing

Avoids seat movement/ creation as any terminal can be emulated in the end-points Disaster recovery option ensures uninterrupted business operations

BusinessContinuity

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Avoids seat movement/ creation as any terminal can be emulated in the end-points Disaster recovery option ensures uninterrupted business operations

BusinessContinuity

Enables greater workforce mobility with options of work from home and access from anywhere Support for diverse range of end-points including tablets

Mobility ofResources

Control and responsibility for monitoring and problem solving shifts to a centralised NOC. Standardized desktop operating environment with real time updates to software, security etc.Data Security

A combination of process and technology can affect changes in as short as 30-40minutes which can have direct impact on business and brand recallRapid Scale

Page 5: Choosing a Desktop Virtualization (VDI) Partner€¦ · Virtualization (VDI) Partner All the questions you didn't know whom to ask… answered. 1 Anunta NOVEMBER 2012 If you’re

…DOES THE ADVANTAGE TRANSLATE INTO REALITY?

Why it happens Ideally speaking…A successful adaptation keeps the users atthe center of the design and looks atinfrastructure holistically

Works at POC stage but performance falters when scaled

Target ROIs not met

Ongoing management costs higher than anticipated – unable to get economies of scale

5

An incremental approach to designelements

A successful adaptation keeps the users atthe center of the design and looks atinfrastructure holistically

Inadequate planning for changes ininformation flows and SOPs

The changed information flows affect allother ITIL processes and hence needs to beadequately planned

Continue use of a device centric approachto performance monitoring

Monitoring needs to move from devicethreshold monitoring to user experiencemonitoring

Page 6: Choosing a Desktop Virtualization (VDI) Partner€¦ · Virtualization (VDI) Partner All the questions you didn't know whom to ask… answered. 1 Anunta NOVEMBER 2012 If you’re

Get it Right. ChooseProviders carefully.Get it Right. ChooseProviders carefully.

Page 7: Choosing a Desktop Virtualization (VDI) Partner€¦ · Virtualization (VDI) Partner All the questions you didn't know whom to ask… answered. 1 Anunta NOVEMBER 2012 If you’re

WHO THEY ARE AND HOW THEY ENGAGE WITH YOU

Technology OEMs Hardware/Software?

Provide the hardwareand related SLAs

System Integrators Aggregator

Rope in hardware,software and

infrastructure partnerssetting broad SLAs for

network uptime

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System Integrators Aggregator

Rope in hardware,software and

infrastructure partnerssetting broad SLAs for

network uptime

Facility ManagementServices Vendors

DesktopSupport

Incident handling,break-fix

Page 8: Choosing a Desktop Virtualization (VDI) Partner€¦ · Virtualization (VDI) Partner All the questions you didn't know whom to ask… answered. 1 Anunta NOVEMBER 2012 If you’re

THE QUESTIONS LEFT UNANSWERED

Have I selected the rightproduct?

Have I got the best deal?

Will the technology scale?

Is the technologyeffectively supported?

TechnologyOEMs

Is the design scalable andflexible to cater to mycurrent and future needs?

Is this the most costefficient design?

Is it manageable ?

SystemIntegrators

Will my users expectationsbe met?

Will I be able to deliver therequired benefits to thebusiness consistently?

Will I be guaranteedoperational efficiencies?

DesktopVendors

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Have I selected the rightproduct?

Have I got the best deal?

Will the technology scale?

Is the technologyeffectively supported?

Is the design scalable andflexible to cater to mycurrent and future needs?

Is this the most costefficient design?

Is it manageable ?

Will my users expectationsbe met?

Will I be able to deliver therequired benefits to thebusiness consistently?

Will I be guaranteedoperational efficiencies?

Page 9: Choosing a Desktop Virtualization (VDI) Partner€¦ · Virtualization (VDI) Partner All the questions you didn't know whom to ask… answered. 1 Anunta NOVEMBER 2012 If you’re

FOOD FOR THOUGHT

None of the providers have incentive to see that youmeet your ROI or give you SLAs on end-user satisfaction

on a continuing basis.So the in-house IT team is left managing the new

technology.But does the in-house team have the skills to manage

the new virtualised environment?

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None of the providers have incentive to see that youmeet your ROI or give you SLAs on end-user satisfaction

on a continuing basis.So the in-house IT team is left managing the new

technology.But does the in-house team have the skills to manage

the new virtualised environment?

Page 10: Choosing a Desktop Virtualization (VDI) Partner€¦ · Virtualization (VDI) Partner All the questions you didn't know whom to ask… answered. 1 Anunta NOVEMBER 2012 If you’re

SO YOUR PERFECT PARTNER…

…should be able to DESIGN a PRIVATE CLOUD that is scalable and future ready at a broadlevel and can optimize network architecture with deterministic bandwidth requirements at amicro level (in a cloud environment).

…can MAP & SEGMENT USERS in order to architect/design the right mix of cloudtechnologies thus optimizing budgets rather than providing unnecessary all access passes orconversely providing low-end computing where more is needed.

…is able to take your ENTERPRISE SYSTEMS and INTEGRATE them with the cloud so youdon’t end up reinventing the wheel.

…can take all of the above (and the related multitude of vendors), MANAGE and MONITOR itEND-TO END via composite SLAs.

…will only make you PAY PER USE.

10

…should be able to DESIGN a PRIVATE CLOUD that is scalable and future ready at a broadlevel and can optimize network architecture with deterministic bandwidth requirements at amicro level (in a cloud environment).

…can MAP & SEGMENT USERS in order to architect/design the right mix of cloudtechnologies thus optimizing budgets rather than providing unnecessary all access passes orconversely providing low-end computing where more is needed.

…is able to take your ENTERPRISE SYSTEMS and INTEGRATE them with the cloud so youdon’t end up reinventing the wheel.

…can take all of the above (and the related multitude of vendors), MANAGE and MONITOR itEND-TO END via composite SLAs.

…will only make you PAY PER USE.

Page 11: Choosing a Desktop Virtualization (VDI) Partner€¦ · Virtualization (VDI) Partner All the questions you didn't know whom to ask… answered. 1 Anunta NOVEMBER 2012 If you’re

OR AS GARTNER CALLS IT... CLOUD SERVICESBROKERAGE

A cloud services brokerage(CSB) is a service provider thatplays an intermediary role in

cloud computing.

CSB is a type of intermediationnecessary for widespread cloud

success in value chains.

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Consider a CSB when you needto consume cloud-based

business functionality and data,but lack the technology, skills or

desire to do so yourself. Alsowhen you want to shift IT costs

from capex to opex.

Although megavendors areoften innovative, small vendorsand startups typically introduceIT innovations into established

markets.

Source: Gartner reports

Page 12: Choosing a Desktop Virtualization (VDI) Partner€¦ · Virtualization (VDI) Partner All the questions you didn't know whom to ask… answered. 1 Anunta NOVEMBER 2012 If you’re

AND ORGANIZATIONS ARE TAKING HEED

According to a Symantec’s Virtualization and Evolution to the Cloud Study of 2011conducted across 3,700 enterprises across 35 different countries:

~65% of organizations said they depend quite a bit/ completely on third parties fortheir VDI deployment

50% said they’d choose a VAR

62% said they’d partner with an independent consultant

12

According to a Symantec’s Virtualization and Evolution to the Cloud Study of 2011conducted across 3,700 enterprises across 35 different countries:

~65% of organizations said they depend quite a bit/ completely on third parties fortheir VDI deployment

50% said they’d choose a VAR

62% said they’d partner with an independent consultant

Page 13: Choosing a Desktop Virtualization (VDI) Partner€¦ · Virtualization (VDI) Partner All the questions you didn't know whom to ask… answered. 1 Anunta NOVEMBER 2012 If you’re

About AnuntaAbout Anunta

Page 14: Choosing a Desktop Virtualization (VDI) Partner€¦ · Virtualization (VDI) Partner All the questions you didn't know whom to ask… answered. 1 Anunta NOVEMBER 2012 If you’re

ANUNTA – A PROFILE

Anunta is a next generation IT services company that is focused on designing cloud-basedapplication delivery architectures and providing on-going management of this environment

In today’s cloud-age companies Anunta can be classified as a Cloud Services Broker. A cloudservices brokerage (CSB), according to Gartner is a service provider that plays anintermediary role in cloud computing. CSB is primarily made up of three roles – aggregator,integrator and customizer – that are adopted by IT services providers, B2B providers andnew cloud specialists

Anunta takes complete ownership of the application delivery infrastructure from the point ofhosting to the point of consumption or usage and is therefore able to provide performanceguarantees on end-user experience

Anunta’s expertise and engagement model enables enterprises to introduce cloudtechnologies in the application delivery in a significantly de-risked manner

Anunta has deep domain experience of the virtualization technologies, devices,architectures and application delivery management processes having worked in thevirtualisation space since mid 2006

14

Anunta is a next generation IT services company that is focused on designing cloud-basedapplication delivery architectures and providing on-going management of this environment

In today’s cloud-age companies Anunta can be classified as a Cloud Services Broker. A cloudservices brokerage (CSB), according to Gartner is a service provider that plays anintermediary role in cloud computing. CSB is primarily made up of three roles – aggregator,integrator and customizer – that are adopted by IT services providers, B2B providers andnew cloud specialists

Anunta takes complete ownership of the application delivery infrastructure from the point ofhosting to the point of consumption or usage and is therefore able to provide performanceguarantees on end-user experience

Anunta’s expertise and engagement model enables enterprises to introduce cloudtechnologies in the application delivery in a significantly de-risked manner

Anunta has deep domain experience of the virtualization technologies, devices,architectures and application delivery management processes having worked in thevirtualisation space since mid 2006

Page 15: Choosing a Desktop Virtualization (VDI) Partner€¦ · Virtualization (VDI) Partner All the questions you didn't know whom to ask… answered. 1 Anunta NOVEMBER 2012 If you’re

ANUNTA’S APPLICATION DELIVERY & MANAGEMENTCAPABILITIES

End-points under management: 20,000

Types of End-points: Desktops, Laptops, thin Clients, Tablets, Smartphones, kiosks

Spread across: US, UK, Philippines & India

Application environments designed & under management: Back-offices, Home Offices,Branch Environments (PoS) & Corporate offices

Applications under management:

• Productivity suites – Office 2003, Office 2007, Office Communicator, Open Office, Outlook,Thunderbird, E-mail platforms: Exchange, Linux (8000+ users), Lotus Notes

• Security applications: Antivirus, HIPS, etc. (10000+ end-points)

• Enterprise applications: ERP, CRM, SCM, HRMS

• Vertical Specific Applications: Finacle, Flexcube, Base 24, AIX and Cubs, NICE andSymposium, I-Leverage, NEURA OCR

Types of Platforms: JAVA, .NET

Enterprise Nerve Centre: State of the art ISO20000 and ISO 27001 compliant

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End-points under management: 20,000

Types of End-points: Desktops, Laptops, thin Clients, Tablets, Smartphones, kiosks

Spread across: US, UK, Philippines & India

Application environments designed & under management: Back-offices, Home Offices,Branch Environments (PoS) & Corporate offices

Applications under management:

• Productivity suites – Office 2003, Office 2007, Office Communicator, Open Office, Outlook,Thunderbird, E-mail platforms: Exchange, Linux (8000+ users), Lotus Notes

• Security applications: Antivirus, HIPS, etc. (10000+ end-points)

• Enterprise applications: ERP, CRM, SCM, HRMS

• Vertical Specific Applications: Finacle, Flexcube, Base 24, AIX and Cubs, NICE andSymposium, I-Leverage, NEURA OCR

Types of Platforms: JAVA, .NET

Enterprise Nerve Centre: State of the art ISO20000 and ISO 27001 compliant

Page 16: Choosing a Desktop Virtualization (VDI) Partner€¦ · Virtualization (VDI) Partner All the questions you didn't know whom to ask… answered. 1 Anunta NOVEMBER 2012 If you’re

ANUNTA COMBINES CLOUD BENEFITS WITHMANAGEMENT EXPERTISE

CLOUD ADVANTAGE HIGH AVAILABILITY

ENABLES WORKFORCE

MOBILITY

ENHANCED IT SECURITY

INCREASED OPERATIONAL

EFFICIENCY

END POINT FLEXIBILITY

CLOUD ADVANTAGE HIGH AVAILABILITY

ENABLES WORKFORCE

MOBILITY

ENHANCED IT SECURITY

INCREASED OPERATIONAL

EFFICIENCY

END POINT FLEXIBILITY

ANUNTA’s IP DESIGNS PRIVATE CLOUD

USER APPLICATION MAPPING

INTEGRATION WITH

ENTERPRISE SYSTEMS

END-TO END MONITORING

& MANAGEMENT

PAY PER USE PRICING MODEL

ANUNTA’s IP DESIGNS PRIVATE CLOUD

USER APPLICATION MAPPING

INTEGRATION WITH

ENTERPRISE SYSTEMS

END-TO END MONITORING

& MANAGEMENT

PAY PER USE PRICING MODEL

BUSINESS BENEFITS Improves Employee Productivity Lowers Cost of Application Delivery Lowers Cost of Incremental Growth Derisks Transformation

IT BENEFITS Single point accountability Makes IT scalable Simplifies application management Faster roll-outs Faster provisioning Simplifies Image Management

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CLOUD ADVANTAGE HIGH AVAILABILITY

ENABLES WORKFORCE

MOBILITY

ENHANCED IT SECURITY

INCREASED OPERATIONAL

EFFICIENCY

END POINT FLEXIBILITY

CLOUD ADVANTAGE HIGH AVAILABILITY

ENABLES WORKFORCE

MOBILITY

ENHANCED IT SECURITY

INCREASED OPERATIONAL

EFFICIENCY

END POINT FLEXIBILITY

ANUNTA’s IP DESIGNS PRIVATE CLOUD

USER APPLICATION MAPPING

INTEGRATION WITH

ENTERPRISE SYSTEMS

END-TO END MONITORING

& MANAGEMENT

PAY PER USE PRICING MODEL

ANUNTA’s IP DESIGNS PRIVATE CLOUD

USER APPLICATION MAPPING

INTEGRATION WITH

ENTERPRISE SYSTEMS

END-TO END MONITORING

& MANAGEMENT

PAY PER USE PRICING MODEL

END-TO-END MANAGEMENT OF BOTHTRANFORMATION AND ON-GOING DELIVERY

IT BENEFITS Single point accountability Makes IT scalable Simplifies application management Faster roll-outs Faster provisioning Simplifies Image Management

USER BENEFITS Significantly improves Application Availability Anywhere, anytime, any device access Consistent Application Performance Reduces dependence on IT staff

Page 17: Choosing a Desktop Virtualization (VDI) Partner€¦ · Virtualization (VDI) Partner All the questions you didn't know whom to ask… answered. 1 Anunta NOVEMBER 2012 If you’re

ANUNTA CUSTOMIZES APPLICATION DELIVERY MODELSBASED ON END-USER PROFILES…

Fully Personalized Desktop Experience delivered from a private or a public cloud Suited to both knowledge & task workers In-built high availability, security, scalability, mobility and manageability Consistent and efficient bandwidth utilization

Hosted VirtualDesktop

Shared Desktop Experience delivered from a private or a public cloud Lower TCO, friendly licensing policy and high server density as compared to DV Best suited for task workers In-built high availability, security, scalability, mobility and manageability Consistent and efficient bandwidth utilization

Hosted SharedDesktops

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Shared Desktop Experience delivered from a private or a public cloud Lower TCO, friendly licensing policy and high server density as compared to DV Best suited for task workers In-built high availability, security, scalability, mobility and manageability Consistent and efficient bandwidth utilization

Hosted SharedDesktops

Shared Application Instance delivered from a private or a public cloud Best suited for applications with some client footprint In-built high availability, security, scalability, mobility and manageability Consistent and efficient bandwidth utilization

ApplicationVirtualization

Lowest TCO Best suited for thin applications with personalized device experience

Thin-clients

Page 18: Choosing a Desktop Virtualization (VDI) Partner€¦ · Virtualization (VDI) Partner All the questions you didn't know whom to ask… answered. 1 Anunta NOVEMBER 2012 If you’re

… AND USES A WIDE RANGE OF CLOUD TECHNOLOGIESIN ITS SOLUTION

Elements ofSystem Design Technology Pieces Used Products

SecurityAuthenticating, Authorising and Auditing Microsoft Active Directory, RADIUS, LDAPImage Management McAfee, Altris, Microsoft System CentreNetwork Topology Managers Checkpoint, CISCO

Desktop Hosting

Hosted Shared Desktops XenApp, XenServer, VMWare vSphere, Windows 2008 R2, HyperV etc

Hosted Virtual Desktop XenServer, VMWare vSphere, VM View, Citrix Zen Desktop,Microsoft RDP client

Thin Clients Wyse, HP etc

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Thin Clients Wyse, HP etcCompatibility Application Virtualisation VMWare ThinApp, Microsoft App-V, XenApp

ManagementManagement Servers VMWare vCentre, Citrix Management Console, Microsoft SCMMultifactor Authentication Portwise

Monitoring SNMP and Syslog based Monitoring tools IT 360, Syslog Servers, RDBMs, Citrix EdgeSight, HP Open View,eGInnovations, Open source Applications

Mobility Remote Gateways Citrix Secure Gateway, Portwise, CISCO RAS, Microsoft RASHelp/ Service Desk Web based tools Managed Engine Service Desk, Bespoke applications

Storage SAN, NAS, DAS NetAPP, EMC, DELL, FUJITSU, HPDatacenter

Infrastructure Blade Technology DELL, HP, CISCO

Page 19: Choosing a Desktop Virtualization (VDI) Partner€¦ · Virtualization (VDI) Partner All the questions you didn't know whom to ask… answered. 1 Anunta NOVEMBER 2012 If you’re

CONTACT US

Vrinda Walavalkar (Sr. Vice President – Marketing, India)[email protected]

Manvinder Sandhu (Vice President – Sales, India)[email protected]

Richard Marsden (Vice President – Sales, Europe)

[email protected]

INDIA - 91-22-6703-5783UK - 44-(0)-7557-973463

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Vrinda Walavalkar (Sr. Vice President – Marketing, India)[email protected]

Manvinder Sandhu (Vice President – Sales, India)[email protected]

Richard Marsden (Vice President – Sales, Europe)

[email protected]

INDIA - 91-22-6703-5783UK - 44-(0)-7557-973463

Page 20: Choosing a Desktop Virtualization (VDI) Partner€¦ · Virtualization (VDI) Partner All the questions you didn't know whom to ask… answered. 1 Anunta NOVEMBER 2012 If you’re

THANK YOU

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