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    PowerPoint presentation to accompanyChopra and Meindl Supply Chain Management, 5eGlobal Edition

    1-1

    Copyright 2013 Pearson Education.Copyright 2013 Pearson Education.Copyright 2013 Pearson Education.

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    Copyright 2013 Pearson Education.

    1-1

    Copyright 2013 Pearson Education.

    9-1

    Copyright 2013 Pearson Education.

    9Sales and Operations

    Planning: PlanningSupply and Demand

    in a Supply Chain

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    9-2Copyright 2013 Pearson Education.

    Learning Objectives

    1. Manage supply to improve synchronizationin a supply chain in the face of predictablevariability.

    2. Manage demand to improvesynchronization in a supply chain in theface of predictable variability.

    3. Use sales and operations planning tomaximize profitability when faced withpredictable variability in a supply chain.

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    9-3Copyright 2013 Pearson Education.

    Responding to PredictableVariability in a Supply Chain

    Predictable variability is change in demandthat can be forecasted

    Can cause increased costs and decreasedresponsiveness in the supply chain

    Two broad approaches

    1. Manage supply using capacity, inventory,subcontracting, and backlogs

    2. Manage demand using short-term pricediscounts and trade promotions

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    9-4Copyright 2013 Pearson Education.

    Managing Supply

    Managing capacity

    Time flexibility from workforce

    Use of seasonal workforce

    Use of subcontracting Use of dual facilities specialized and flexible

    Designing product flexibility into production processes

    Managing inventory

    Using common components across multiple products

    Build inventory of high demand or predictable demandproducts

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    9-5Copyright 2013 Pearson Education.

    Inventory/Capacity Trade-off

    Leveling capacity forces inventory tobuild up in anticipation of seasonal

    variation in demand Carrying low levels of inventory requires

    capacity to vary with seasonal variation

    in demand or enough capacity to coverpeak demand during season

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    9-6Copyright 2013 Pearson Education.

    Managing Demand

    Promotion at Red Tomato and Green Thumb

    Item Cost

    Material cost $10/unit

    Inventory holding cost $2/unit/month

    Marginal cost of stockout/backlog $5/unit/month

    Hiring and training costs $300/worker

    Layoff cost $500/worker

    Labor hours required 4/unitRegular time cost $4/hour

    Overtime cost $6/hour

    Cost of subcontracting $30/unit

    Table 9-1

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    Managing Demand

    Figure 9-1

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    Managing Demand

    Total cost over planning horizon = $422,275

    Revenue over planning horizon = $640,000

    Profit over planning horizon = $217,725

    =

    (I0+ I

    6) / 2+ I

    tt=1

    5

    ( )T

    =5,367

    6= 895

    Averageseasonal

    inventory

    =average inventory

    average sales=

    895

    2,667= 0.34 months

    Averageflow time

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    The Timing of a Promotion

    Impact of the promotion on demand

    Cost of holding inventory

    Cost of changing the level of capacity

    Product margins

    Increase in demand from

    Market growth Stealing share

    Forward buying

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    When to Promote

    Is it more effective to promote duringthe peak period of off-peak?

    Analyze the impact of a promotion ondemand and the resulting optimalaggregate plan

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    Promotion in January

    Figure 9-2

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    Promotion in January

    Total cost over planning horizon = $421,915

    Revenue over planning horizon = $643,400

    Profit over planning horizon = $221,485

    Lower seasonal inventory A somewhat lower total cost A higher total profit

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    Promotion in April

    Figure 9-3

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    Promotion in April

    Total cost over planning horizon = $438,857

    Revenue over planning horizon = $650,140

    Profit over planning horizon = $211,283

    Higher seasonal inventory A somewhat higher total cost A slightly smaller total profit

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    Discount Leads toLarge Increase in Consumption

    Promotion in January

    Figure 9-4

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    Discount Leads toLarge Increase in Consumption

    Total cost over planning horizon = $456,750

    Revenue over planning horizon = $699,560

    Profit over planning horizon = $242,810

    Higher total profit than base case

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    Discount Leads toLarge Increase in Consumption

    Promotion in April

    Figure 9-5

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    Discount Leads toLarge Increase in Consumption

    Total cost over planning horizon = $536,200

    Revenue over planning horizon = $783,520

    Profit over planning horizon = $247,320

    Much higher level of seasonal inventory Uses more stockouts and subcontracting Revenues increase Overall profits higher

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    Supply Chain Performance

    Regular

    Price

    Promotion

    Price

    Promotion

    Period

    Percentage

    of Increase

    in Demand

    Percentage

    of Forward

    Buying Profit

    Average

    Inventory

    $40 $40 NA NA NA $217,725 895

    $40 $39 January 10% 20% $221,485 523

    $40 $39 April 10% 20% $211,283 938

    $40 $39 January 100% 20% $242,810 208

    $40 $39 April 100% 20% $247,320 1,492

    $31 $31 NA NA NA $ 73,725 895

    $31 $30 January 100% 20% $ 84,410 208

    $31 $30 April 100% 20% $ 69,120 1,492

    Table 9-2

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    Impact on Promotion Timing

    Factor Impact on Timing of Promotion/Forward Buy

    High forward buying Favors promotion during low-demand periods

    High ability to steal market share Favors promotion during peak-demand periods

    High ability to increase overall market Favors promotion during peak-demand periods

    High margin Favors promotion during peak-demand periods

    Low margin Favors promotion during low-demand periods

    High manufacturer holding costs Favors promotion during low-demand periods

    High costs of changing capacity Favors promotion during low-demand periods

    High retailer holding costs Decreases forward buying by retailer

    High promotion elasticity of consumer Decreases forward buying by retailer

    Table 9-3

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    Conclusions on Promotion

    1. Average inventory increases if a promotionis run during the peak period and decreasesif the promotion is run during the off-peak

    period2. Promoting during a peak-demand month

    may decrease overall profitability if there is

    a small increase in consumption and asignificant fraction of the demand increaseresults from a forward buy

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    Conclusions on Promotion

    3. As consumption increase from discountinggrows and forward buying becomes asmaller fraction of the demand increase

    from a promotion, it is more profitable topromote during the peak period

    4. As the product margin declines, promotingduring the peak-demand period becomesless profitable

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    Implementing Sales andOperations Planning in Practice

    1. Coordinate planning across enterprises inthe supply chain

    2. Take predictable variability into accountwhen making strategic decisions

    3. Design S&OP to understand and managethe drivers of demand usage

    4. Ensure that the S&OP process modifiesplans as the reality or forecasts change

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    Summary of Learning Objectives

    1. Manage supply to improvesynchronization in a supply chain in theface of predictable variability

    2. Manage demand to improvesynchronization in a supply chain in theface of predictable variability

    3. Use sales and operations planning tomaximize profitability when faced withpredictable variability in a supply chain

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    All rights reserved. No part of this publication may be reproduced, stored in a retrieval

    system, or transmitted, in any form or by any means, electronic, mechanical, photocopying,recording, or otherwise, without the prior written permission of the publisher.

    Printed in the United States of America.


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