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Christ REPORT - For Merge

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    Organization Structure

    Training

    ON

    BINANI CEMENT

    By

    Atul Agarwal

    1 MBA L

    Christ University

    1021209

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    b

    History

    Binani Industries Limited (BIL) is all set for growth. From the time of its inception, BIL has been

    an ambitious organisation and this attribute has helped it grow at a fast pace.

    The BrajBinani Group traces its beginning to 1872, when Seth PragdasBinani, a trader in metal

    utensils, began an enterprise with his son Seth Mathuradas to engage in the import and expor

    of metals. The enterprise continued to grow from strength to strength. The year 1941 marke

    an important phase in the evolution when Seth Mathuradas' son Seth Govardhandas made a

    bold, but significant, move from trading to manufacturing.

    Binani Metal Works got rolling with a plant at Howrah. Taking on the mantle from his father, it

    was during the reign of son GhanshyamBinani, that Binani Zinc was born. Leading from the

    front, the Company shifted its focus towards R&D thus modernising and expanding its capacity.

    But it was with the advent of Mr.BrajBinani and his dynamic leadership that the Company truly

    began to prosper and exploring uncharted horizons.

    Following the restructuring of the BrajBinani Group, from 1996-2004,Binani Industries Limited

    (BIL) was founded to serve as the holding Company for Binani Cement Limited, Binani Zin

    Limited, Goa Glass Fibre Limited & BT Composites Limited. Today, the BrajBinani Group is a

    multidimensional business conglomerate, with an asset value of Rs. 1968 crores, a turnover o

    Rs. 2302 crores and a 1750-strong work force. And with a clear focus to adapt and execute the

    best, the BrajBinani Group has not only attained major internationally accepted certifications

    for its various ventures, but also has extended its reach well beyond Indian borders - to UAE,

    China and is in the process of expanding into Africa and other countries.

    BIL owes most of its success to its simple yet potent philosophy - honesty, transparency,

    efficiency and its unflinching commitment to the customers, coupled with an inherent

    determination to succeed. It is this vision that has dissolved all boundaries and has set BIL on

    the never-ending path of growth and evolution

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    Profiles of the product

    BIL's epic story has been a unique compilation of the success stories of its four subsidiarycompanies- Binani Cement Limited, Binani Zinc Limited, Goa Glass Fibre Limited and BT

    Composites Limited. It is moving ahead full stream in the direction of development and these

    companies have indeed formed the pillars of strength of the BrajBinani Group.

    NOW TALKING ABOUT THE BINANI CEMENT

    PROFILE OF BINANIS CEMENT PRODUCTS

    It consistently produces excellent quality cement having low alkali, negligible chloride, and low

    heat of hydration. It produces following types of cement.

    Sr.No

    Type of Cement Grade IS Code specification

    1 Ordinary Portland Cement 43,53 IS 8112:1989

    IS 12269:1987

    2 Portland Pozolana Cement IS 1489 : Part I :1991

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    MISSIONS, OBJECTIVES AND

    STRATEGIES OF ORGANISATION

    Mission

    1) To achieve leadership status in the core sector, across the world.

    2) To employ frontline technologies to meet the highest global standards in products and services

    3) The set benchmarks in manufacturing, while adhering to the most stringent environmental

    rules.

    4) To be a customer-first, quality obsessed, socially sensitive corporate entity

    5) To achieve breakthroughs in manufacturing based in intensive R&D coupled with innovative

    thinking

    6) To assure the well-being of our people, living by such values as concern, empathy andcommitment

    OBJECTIVES

    1) to provide best quality cement in required quantity to the customers.

    2) To enhance the share holder values in the company by making profits.

    3)To satisfy the internal and external customers.

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    ORGANIZATION DESIGN AND STRUCTURE

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    i)ORGANISATION HIERARCHY

    Management Comm

    ttee

    membe

    s(Worksmanager)

    Ass

    stant VP/GM/Dy GM

    Senior Manager/ Manager/

    Dy Manager

    Senior Engg/ Engg, Senior

    Officer/ Officer

    Work Men- Grade1,2,3,4

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    ii)STRUCTURE OF COMMERCIAL DEPARTEMENT

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    POLICIES AND PROCEDURES

    FOLLOWED

    Binani Industries Limited (the Company) is committed to conducting its business in accordance

    with applicable laws, rules and regulations and the highest standards of business ethics and ethical

    conduct.

    This Code of Conduct (Code) reflects the business practice and principles of behaviour that

    support this commitment. The Board of Directors (the Board) is responsible for setting the

    standards of conduct contained in the Code and for updating these standards as appropriate to

    reflect legal and regulatory developments. The Code is intended to provide guidance and help in

    recognizing and dealing with ethical issues and to help foster a culture of honesty and

    accountability.

    Some OF THE POLICIES ARE:

    (i) Represent the interests of the shareholders of the Company;

    (ii) Exhibit high standards of integrity, commitment and independence ofthought and judgement;

    (iii) Dedicate adequate time, energy and attention to ensure the diligent

    performance of his/her duties including make all reasonable efforts to attendBoard or committee meetings; and

    (iv) Comply with every provision of this Code.

    (v) In marketing our products ,we deal with cash only .

    (vi) We maintain a Transparent policy for all our customers .

    (vii) We deal fairly with the Companys customers, suppliers, competitors, officersand employees.

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    FUNCTIONS OF VARIOUSDEPARTEMENTS

    1) HR &OHS DepartmentTheHR &OHS Departmentof Binani Cement has two main functions- Human Relation

    Management and Occupational Health Service.

    The major functions of the HR department in Binani Cement are divided into:

    Industrial Relation:- Industrial Relation deals with trade union management, contract labour

    management, compliance with statutory requirementsetc. If a worker has a problem, he has

    to first give a complaint to the trade union leader. If theproblem is not settled there, hecan

    move to the next level i.e.concerned department head and then to the HR Manager, Labour

    Court and finally theSupreme Court of India.

    Recruitment, Training, Appraisal :- For a new vacancy in thecompany the first preference

    goes to thecompanyemployees. Through internal notification theeligibleemployees are

    given a chance for writing thepromotion test, or internal transfer. Promotion of internal

    staff will be based on performance. If there are no eligiblecandidates inside, then the

    company goes for recruitment from outside

    Welfare:-All statutory functions according to the Factory Act like canteen, rest rooms,

    drinking water, health centre etc are provided. Apart from these employees are provided with

    uniform, footwear, umbrella, soap, towel, shoes, transportation etc are provided by the

    company. Recreation room is equipped with various indoor games like table tennis, chess etc.

    Various cultural events are held. Festivals like Diwali are celebrated where various

    competitions for the staff and children are held.

    Safety: The main objective of the department is to ensure safety activities and ensuring

    statutory compliance, development of safety systems and implementation, taking care of the

    housekeeping activities, ensuring conformance to safety regulations, accident Investigation

    Analysis and remedial measures etc.

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    2) COMMERCIAL DEPARTMENT/ MARKETING

    PURCHASE

    All the purchases in the company has to move through the purchase department be it raw

    materials or spare parts. A purchase requisition form is generated for each purchase.In case

    the amount and cost associated with the material is large, the purchase department invites

    quotation from the suppliers by publishing the requirement in the newspaper. After

    negotiations, the supplier who agrees to provide the material at minimum cost is given the

    contract. Most of the materials are insured through the New India Assuarance Company.

    PROMOTION

    Promotion of the product does not only take place through media or by any other means. But

    Promotion of products in Binani CEMENT takes place verbally through customers. A

    potential customer can tell his friends and acquaintance about the quality product that they

    get from Binani CEMENT.

    Its interesting to know that BINANI CEMENT is promoted by AMITABH BACHHAN

    SALES:

    Sales are done through variouschannels. Thesechannels includeSales through dealers,

    distributers, direct selling and indirect selling.BINANI CEMENT deals only in cash no credit is

    accepted.Sales are also carried out through sales agents.Both thecompany and the agents

    keep in constant touch with thecustomers. Customer feedback iscollected everyyear

    towards theend of March and it isprocessed by June. Thepurpose of this is to improve the

    quality ofcustomer service by2% and to reduce thecomplaints by 5% annually. The

    company has been successful in achieving its objectives and thecustomers are happy with

    thequality ofproducts, services and handling ofcustomer complaints.

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    C) INSTRUMENTATION DEPARTMENT

    Instrumentation maintenance of the plant

    Preventive Maintenance

    Reactive Maintenance

    Modification/Improvement aspects (Minor)

    (Major improvements/modifications done by Maintenance Dept)

    Indigenization of imported instruments

    Finding substitutes by developing similar models

    Reduction in cost factor,

    General Administration

    Automation (Part of maintenance)

    Budget Preparation (for management systems)

    Log Report (Log report, done manually on a daily basis)

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    FINANCE DEPARTMENT

    The companys finance department was computerized in 1983. The major functions of the

    department are:

    Purchase bill accounting:All the payments related to purchase are dealt here. It makes use of

    computerized cheque leafs issued from the bank to make payments to the suppliers, agents

    etc.

    Sales accounting: Agents accounts related to stationary, printing, transportation etc are

    maintained here.

    Stores accounting: It deals with the reception, issue and storage of materials.

    Raw material accounting: The raw material imported from various places comes by ship to

    the port. The material is unloaded using barges to a space that is rented by the company for

    temporary storage of the material. The charges for the whole activity include the cost of the

    material which is based on dispatch money, customs duty, handling charges at the dock plus

    the rent to the port.

    HRD Package: The main purpose is to take care of the salary payment to the employees. It

    makes use of a payroll package in association with the HRD.

    Corporate office setup: It takes care of the cash and bank operations and the statutory

    remittances like the sales tax, income tax, ESI, PF etc.

    Auditing: Auditing includes Annual Financial audit, Income Tax audit, Cost audit, Sales Tax

    audit. Each serves different purposes. It is done from professionals outside the company but

    monitored by the finance department. Internal audit is done on contract basis. Finance

    department helps them in giving the necessary information and data.

    Budgeting: Budget allocation starts with the marketing department. The marketing

    department estimates the sales for a particular year. Based on that the budgets of the other

    departments are allocated as of how much raw material is to be purchased, how much should

    be spent on maintenance research etc. About 60% of the total cost is allotted to raw material,

    20% to electricity and 20% to labour and administer

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    RESEARCH $ DEVELOPMENT DEPARTMENT

    Research & Development has three sections

    1. Development Section: This sections deals with projects for process modifications and

    improvements and trouble shooting. There is no fundamental research going on in this

    department. Only research related to process improvement are carried out here. Another

    major function is the evaluation of raw materials, and its inspection for suitability in process.

    2. Assay Section(Quality Control Section) : This section deals with the analysis of raw

    materials, finished products etc. Analysis has two main objectives-commercial payment and

    analysis for process.

    3. Environmental Section: This section deals with the environmental aspects like getting

    approval from the pollution control board, inspections, analysis, monitoring and reporting to

    pollution control board.

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    SWOT ANALYSIS

    Identification of the threats and opportunities in the environment and the strengths and

    weakness of the firm are the factors which determine the course of action to ensure growth

    of the firm.

    STRENGTHS

    Binani CEMENT has always been in the forefront of the technical up gradation to match

    the industry standards and has emerged as the NO.1 in terms of customer delight with

    unwavering commitments and focus on quality.

    Dedicated and recognized in-house R&D cell has provided necessary technical support

    right from the basic engineering to the quest for operational excellence.

    The competent managerial staff and workers in the company help in the smooth

    functioning of the company.

    First to install high productivity energy saving jumbo cell house technology.

    WEAKNESS

    Small unit compared to world standards.

    The other weakness can be that BINANI cement deals only in cash, so in cases it loses its

    potential customers sometimes.

    OPPORTUNITIES

    Strong customer base and brand image in market.The company has diversified into cement manufacturing in north India and a glass

    factory in Goa as independent groups. Hence there is much scope for product

    diversification .

    THREATS

    Competition from JK cement and Ultratech Cement.

    Limestone prices on the downtrend compared to last years.

    Proposed steep hike in power tarrif in state.

    Non Availability of concentrate.

    Reduction in import duty.

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    Keys Result Areas(KRAs) Of The

    Organization

    1) To utilize the full capacity ofplants.

    2) To createstrong band equity in themarket

    3) To enhance theprofit of the organization in themarket.

    4) To explore the overseaspossibility for setting of new plants.

    5) To satisfy itspotential customers.

    Key Result Activities

    1) To employefficient people in the organization so that theycan be the

    pillars in the organization growth. 2) To promote the brand in an effective and efficient manner. For example :

    endorsement of AMITABH.

    3) To get thepremiumprice in themarket.

    4) To ensure that thequality of theproduct issupreme in itsprice range.

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    Organisation design factors andapproaches

    For a organisation to work properly it isvery important that it has a proper

    organization structure. A good structurecan ensure organisation growth

    whereas a bad structure or design can lead to its downfall.

    Some of the design factors and approaches of binani cement are :

    1) Best qualityproducts : by using the best qualityproducts weensure

    that our customers are fully satisfied.

    2) Ontime delivery : for company growth it isvery important that it

    delivers themanufactured products on time ascommitted.

    3) Rational pricing : by rational pricing wemean the best pricepossible

    for both company and customer.

    4) Transparent policy : We usesame and transparent policies for all our

    customers ie our policies does not change with customer to

    customer.

    5) Profitability to dealers/retailers : it isvery important that

    dealers/retailers areprofited and promoted to sell our products

    because they are the onlypersons who deals with customers directly,

    so without profiting them organization cannot think of itsprofit.

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    Organisation Structure Factors

    ORGANISATION STRUCTURE

    The organisation must have a proper hierarchical structureso that each person is aware of his own

    responsibilities in the organisation. Thestructureshould beso transparent that everyperson knows

    the responsibility of his immediate head and tail.

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    Significant factors for success

    The core strategy is based on consolidation and sustainable growth. Theinvestment strategy of the company aims at becoming a low cost

    producer in all its business and in upgrading technology to meet stringent

    product quality requirements. Quality is the manthra of the organization.

    Ever since its inception it has been in the forefront of providing quality

    products and services to its customers with equal emphasis on

    environmental pollution control and energy conservation. It maintains

    commendable grade of quality in all levels of its operation and high level

    of its productivity by adaptation of state of art technology. The customer

    centric manufacturing and satisfaction are the main forte of the quality

    management satisfaction.

    The company interact with its customers to continuously asses their needs and

    expectations and ensure total customer satisfaction by maintaining consistentquality of its products and services with the involvement of its employees.

    The company promote transparency and openness in its relationship with its

    employees and the community and treat them in a fair and respectful manner

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    Product Promotional Measures

    Binani is onesuch player who has taken up branding in a seriousmanner. Thebrand is relying on thecelebritypower to build itsequity.Binani Cement used

    thecricketing master Sunil Gavaskar to promote its brand during the launch

    phase in 1997. After a long period ofsilence, the b rand began to invest heavily

    in brand promotion from2007.

    The brand chose theever green Amitabh Bachchan as the brand ambassador in

    2007. There was lot of buzz during the time big B waschosen to endorse a

    cement brand.

    Binani Cement started using Big B in the television commercials in a dignifi ed

    manner. This is one of those brands that tried to make use ofBachchan's

    charisma to the brand's advantage. The ads were laden with subtle humor and

    according to the reports, Binani cement'ssalessurged during thesecampaigns.

    The brand did a smart move by taking advantage of the fact that both the

    brand and the brand ambassador namestarts with B. Thecement brand began

    to call itselfBig B.While the brand gains by the association, there weremanycritics who argued that now Big B will be associated with cement rather than

    celebrity.

    Binani cement has the tagline " Sadiyon Ke liye" which means " for centuries ".

    Although the ads featuring Bachchan was well made, I felt that it lacked a

    punch. The brand lacked a powerful message.

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    Training Measures

    The Company follows different training schemes for different category ofemployees.

    Management Training Programs: Management staffs are given one year

    training after which they enter probation for the next six months. During the

    training program, they are given a stipend of Rs.7000 per month. After the

    probation they are absorbed into the respective department.

    Workman Training: The workmen are given a training for 2 years in which

    they are given a stipend of Rs.2000 per month the first year and Rs.3000 the

    second year. After the probation, are absorbed into the respective departments.

    Apprenticeship training: The Company facilitates apprenticeship training

    for one year as per the Apprenticeship Act. It is categorized into three different

    types- Graduates, Technicians and trade Apprentice. Graduates get a stipend of

    Rs.1930, Technicians who are Diploma holders get a stipend of Rs.1400 and

    Trade apprentice (ITI holders) get a stipend of Rs.800.

    Paid Trainees: As a welfare function, children of employees holding

    professional degree are given training in the company with a stipend of

    Rs.1500. But it is not necessary to absorb these candidates into the company.

    Unpaid Trainees: Diploma holders are given training, but they are not paid

    any stipend. At the end of the training program a company certificate is issued.

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    Cross Functional Exchange Program: This facility is also for the

    management staff to get familiarize with the departments apart from the

    department in which he works. It is a 4 month training program. It is intended to

    enhance multiple working skills in a person.Knowledge and Skill Up gradation Program: This is a program in which high

    grade employees belonging to the non-management staff are trained and

    promoted to lower level management staff.

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    System Followed for Purchase Of

    Materials

    First the respective department employee generat es a query regarding its

    requirement. Thisquery is then sent to the Respective head of the

    department. If thequery is been accepted by the head , then thequery is

    forwarded to the Purchase department. Now thepurchase department asks

    for thequote and when thequote is finalised then thepurchase is done. And

    when thepurchase is done it is then transferred to the respected department.

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    HRD Measures

    Welfare:All statutory functions according to the Factory Act like canteen, restrooms, drinking water, health centre etc are provided. A part from these

    employees are provided with uniform, footwear, umbrella, soap, towel, shoes,

    transportation etc are provided by the company. Recreation room is equipped

    with various indoor games like table tennis, chess etc. Various cultural events

    are held. Festivals like Diwali are celebrated where various competitions for the

    staff and children are held.

    Employee Motivation: To motivate the employees Best PerformanceAward

    is given to the best employee.

    Health Center: Specialist Medical Camp is held every month where free

    consultation is provided for the employees, their family and local residents. A

    compulsory medical checkup for all the employees is held annually.

    Safety: Themain objective of the department is to ensuresafety activities and

    ensuring statutory compliance, development of safety systems and

    implementation, taking care of the housekeeping activities, ensuring

    conformance to safety regulations, accident Investigation Analysis and

    remedial measuresetc.

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    Performance Appraisal

    The main objective of the appraisal is to identify if employees need any further training,

    identify the eligible people for promotions and salary increment. In case of trainees under

    probation, monthly assessment is done where the quality and quantity of work, attendance,

    relationship with the other employees etc are assessed. In case of permanent employees a

    closed appraisal system is adopted where only the respective department head and the HR

    department is present.

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    Binani cement uses 360 degree appraisal system

    The highlights of this type ofsystem are:

    360 degree feedback is the most comprehensive and costly type of

    appraisal. It includes self ratings, peer review, and upward assessments;feedback is sought from everyone. It gives people a chance to know howthey are seen by others; to see their skills and style; and may improvecommunications between people.

    360 degree feedback helps by bringing out every aspect of an employee'slife. Cooperation with people outside their department, helpfulness towardscustomers and vendors, etc. may not be rewarded by other types ofappraisal. This system also helps those who have conflicts with theirmanager.

    360 degree feedback generally has high employee involvement andcredibility; may have the strongest impact on behaviour and performance;and may greatly increase communication and shared goals. It providespeople with a good all-around perspective.

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    Some suggestions Given by me To the

    Organization

    1)To start the advertisement campain again.

    2)They have largemarket share in North theyshould

    expand it to other parts also.

    3)Exploremore overseasmarket.


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