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Chronic Pain Initiative Pain Med Abuse Reduction Community Toolkit

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    Chronic Pain Initiative

    Tool Kit:

    Primary Care

    Provider

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    Introduction

    Community Care of North Carolina (CCNC), in conjunction with non-profit organizationProject Lazarus, is responding to some of the highest drug overdose death rates in thecountry through its Chronic Pain Initiative (CPI). In the past decade, there are increasingindicators that the misuse and abuse of prescription opioid analgesics by patientscontributes to this epidemic. This Primary Care Physician Toolkit is one of three resourcedocuments created through this collaboration to assist medical care providers throughoutNorth Carolina in managing patients with chronic pain. Similar Toolkits have been created

    for CCNC Care Managers and hospital Emergency Departments.

    While the CPI is initially targeting Medicaid patients, the recommended tools and strategiesare useful for any patient struggling with pain issues. Medical care providers areencouraged to adopt the practices and policies in this Toolkit for all patients, regardless ofpayment source.

    While doctors and nurses play a major role in treating chronic pain and preventing overdose

    deaths, the responsibility for action goes beyond the clinic. CCNC is working with ProjectLazarus to engage the entire community in preventing overdoses. This public health modelis centered on community coalitions tailored to each locality. The model uses data fromstate health surveillance systems to get a clearer understanding of the nature of theoverdose problem and engages doctors and nurses in both prevention of opioid abuse andoptimal treatment of chronic pain. This public health model has been proven to produceresults in North Carolina, including both dramatic and sustained decreases in prescriptionopioid overdose, and improved access to appropriate opioid pain treatment.

    The goals of the Chronic Pain Initiative are to reduce opioid-related overdoses, optimizetreatment of chronic pain and manage substance abuse issues associated with opiod misuse.Many people who have problems with opioid use also have legitimate needs for adequate pain

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    Addiction Alert

    This article is written out of disappointing experiences with patients in recovery from their addiction who

    suffer relapse into drug dependency precipitated by analgesics prescribed by a physician, surgeon, or

    dentist.

    Scientific evidence is increasing to show that persons with addiction, at least the great majority, have an

    underlying neurobiological basis for this disease. Often this problem is due to a genetic variation wherebyalcohol and other drugs are metabolized differently. This metabolic difference is predisposing for an

    individual so affected to become addicted. This metabolic difference causes the patient after one exposure

    to certain agents to crave repeated dosing. This phenomenon may lead to loss of control of such drug usage

    and to progress quickly into addictive behavior.

    At The Healing Place of Wake County, a residential recovery facility for homeless persons with addiction,

    clients spend 9 to 14 months in which they stop using alcohol and other drugs; learn how to live with

    sobriety; and re-establish themselves as sober, self-supporting members of the community. They workdiligently with strong peer support to establish a lifestyle of recovery with total avoidance of alcohol and

    other drugs. They become actively affiliated with the recovery network in this community. They are

    taught in detail about their disease of addiction including the fact that they need to avoid even one alcoholic

    beverage or dose of narcotic. Their metabolic variable makes it advisable for them to avoid both such

    agents. They are repeatedly instructed on this precaution.

    Even so, with a subsequent scenario whereby these persons suffer pain after injury, surgery, or a dental

    procedure; they may be prescribed an analgesic. If such analgesic is in the narcotic family, these patients

    may experience an exacerbation of their problem with a precipitous recurrence of their dependency on theirprior substance of choice.

    These clients are treated for a variety of medical problems in the clinics at The Healing Place, both at the

    mens facility and the womens facility. We carefully avoid both narcotics and benzodiazepines. With rare

    exception their pain can be managed with such agents as acetaminophen or ibuprofen. If they do have

    intense pain such that narcotics are needed to control the pain, it is advisable for them to return to theDetoxification Unit at either of these facilities for that pain medication to be managed so that a return to

    drug dependency does not recur.

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    Community Care of Wake and Johnston Counties

    Primary Care Physician Toolkit

    for Chronic Pain Patients

    Table of ContentsI. Local Wake and Johnston County Data

    II. Opioids in the Management of Chronic Pain: An OverviewIII. Assessment and Management AlgorithmsIV. Sample Practice PolicyV. Medicaid Provider Portal

    VI. Controlled Substance Reporting Systema. Informationb. Application

    VII. Medicaid Pharmacy Lock-in ProgramVIII. Concurrent Substance Use Assessment Tools

    IX. Patient Treatment Recordsa. Treatment Agreement Samples (Pain Contract)b. Opioid Risk Toolc. Current Opioid Misuse Measured. Chronic Pain Progress Notee. Medication Flowsheet

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    Goals

    As a community, address the rapidly risingproblem of uncoordinated and excessive use of

    prescription pain medications

    Change systems of care and prescribing patternsto promote quality and safe care for patients

    with chronic pain

    Avert unintended deaths and overutilization of

    the health care system

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    Poisoning Deaths: N.C., 1999-2009*

    0

    300

    600

    900

    1,200

    1,500

    1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009

    Year

    NumberofDeaths Unintentional

    Suicide

    Homicide

    Undetermined

    All Poisonings

    Source: N.C. State Center for Health Statistics,

    Vital Statistics-Deaths, 1999-2009

    Analysis by the Injury Epidemiology and

    Surveillance Unit

    In 1999, the

    number of

    unintentional

    poisoning deaths

    was 279; in 2009,

    the number of

    deaths hadincreased to

    1,036.

    *Provisional data.

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    Percent Change in Rates Between 1999 and 2009

    Leading Causes of Injury Deaths: N.C. 1999 to 2009*

    Motor Vehicle,

    -28.8%

    Unintentional Poisoning,

    +212.7%

    Firearm - Self-Inflicted,

    +1.7%

    Unintentional Falls,

    +68.1%

    Firearm - Assault,

    -25.3%

    -50 0 50 100 150 200 250

    Injury

    ech/Intent

    Percent Difference

    Source: N.C. State Center for Health Statistics, VitalStatistics-Deaths, 1999-2009

    Analysis by Injury Epidemiology and Surveillance Unit

    *Provisional data.

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    Wake and Johnston Counties

    Between 2000 and 2009, Wake County had357 deaths and Johnston County had 78

    deaths due to unintentional poisoning.

    Only Mecklenburg County (424 deaths) had

    more deaths between 2000 and 2009 than

    Wake County

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    Primary Cause of Death Due to Unintentional

    Poisonings: N.C., 2008

    Substance X-Code Number

    Non-opioid analgesics X40 7

    Anti-epileptic and sedative-

    hypnotics

    X41 33

    Narcotics and hallucinogens X42 726

    Drugs acting on the

    autonomic nervous system

    X43 0

    Other /unspecified drugs X44 175

    Alcohol X45 57

    Organic solvents X46 2

    Other gases X47 9

    Pesticides X48 1

    Other/unspecified chemicals X49 6

    X42

    72%

    X41

    3%

    X45

    6%

    X44

    17%

    X40, X46, X47,

    X48, X49

    2%

    Narcotics

    Source: N.C. State Center for Health Statistics, Vital

    Statistics-Deaths, 2008Analysis by Injury Epidemiology and Surveillance Unit

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    Wake Co. Unintentional Poisonings

    Deaths Due to Licit Opioids or Narcotics

    0

    10

    20

    30

    40

    50

    60

    70

    80

    2000 2001 2002 2003 2004 2005 2006 2007 2008 2009

    # of deaths due to drugs,medications, and biologic

    substances

    # of deaths due to licit

    opioids/narcotics *excludes

    opium/heroin

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    Johnston Co. Unintentional Poisonings

    Deaths Due to Licit Opioids or Narcotics

    0

    2

    4

    6

    8

    10

    12

    14

    16

    2000 2001 2002 2003 2004 2005 2006 2007 2008 2009

    # of deaths due to drugs,medications, and biologic

    substances

    # of deaths due to licit

    opioids/narcotics

    *excludes opium/heroin

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    Source: NC DETECT, 2009Analysis by Injury Epidemiology and Surveillance Unit

    Causes of Unintentional Poisoning, NC DETECT:

    January June, 2010* (ED Visits = 6, 828)

    Alcohol

    2%

    Cleansing Agents

    2%

    Corrosives

    3%

    Gases/Vapors

    11%Other &

    Unspecified

    Substances

    5%

    Poisonous

    Foodstuffs/Plants

    16%

    Drugs

    61%

    *Provisional data: final diagnoses may take up tothree months.

    Drugs (over-the-counter,prescription, and illicit drugs)

    were mentioned in 61% of ED

    visits due to unintentional

    poisonings.

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    The Ten Most Frequently Cited Drugs in ED Visits Due

    to Unintentional Poisonings, NC DETECT : 2010*

    570 553

    284258 251

    201167 163 161

    136

    0

    100

    200

    300

    400

    500

    600

    Benz

    odiaz

    epin

    es

    Othe

    rOpio

    ids

    Arom

    atic

    Analges

    ics

    Card

    iovas

    cular

    Agen

    ts

    Horm

    oneS

    ubstitut

    es

    Antid

    epre

    ssan

    ts

    Othe

    rSed

    ative

    s/Hyp

    notics

    CNSS

    timula

    nts

    Syste

    micAge

    nts

    Smoo

    th/S

    kelet

    alM

    uscle

    Agen

    ts

    Drug Type

    Numbe

    rofEDVisits

    *Provisional data Jan-June: final diagnoses maytake up to three months.

    Source: NC DETECT, 2009Analysis by Injury Epidemiology and Surveillance Unit

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    *All rates are age adjusted and per 100,000 residents

    Wake and Johnston Counties Hospitalizations

    and Emergency Department Visits

    Due to Unintentional Poisonings

    Hospitalizations (2008) ED Visits (2009)

    # Rate* # Rate*Johnston 81 51.4 203 119.4

    Wake 237 28.7 752 83.3

    CCWJC 318 32.6 955 89.2

    NC 3752 39.6 9590 101.3

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    From Data to Action- YRBS

    YRBS= Youth Risk Factor Surveillance System

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    Opioids in the

    Management

    of

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    Community Care of Wake and Johnston Counties

    Opioids in the Management of Chronic Pain:

    An Overview

    The issue of chronic pain is a complicated one, requiring a substantial amount of

    knowledge and skill for appropriate evaluation, assessment and management. Diagnostic

    expertise is required to rule out a variety of medical and psychiatric conditions including certainmalignancies, neuromuscular pathology, somatization, and malingering. Effective managementmay require consultation within an interdisciplinary team of professionals. Patients may need

    any of a number of different classes of medication to manage their pain, including opioid

    analgesics.

    As outlined by the NC Medical Board above, the proper steps must be taken when

    dealing with the difficult issue of opioid use for chronic pain. This informational tool explores

    different issues in the management of chronic pain, especially in the use of opioids. Pleasereview and implement these recommendations as appropriate to ensure the highest standard of

    f d li f f i

    Appropriate treatment of chronic pain may include both pharmacologic and non-pharmacologic

    modalities. The Board realizes that controlled substances, including opioid analgesics, may be an

    essential part of the treatment regimen.

    All prescribing of controlled substances must comply with applicable state and federal law.

    Guidelines for treatment include: (a) complete patient evaluation, (b) establishment of a

    treatment plan (contract), (c) informed consent, (d) periodic review, and (e) consultation with

    specialists in various treatment modalities as appropriate.

    Deviation from these guidelines will be considered on an individual basis for appropriateness. --NC Medical Board Position Statement

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    Community Care of Wake and Johnston Counties

    When performing labs, consider the use of a urine drug screen or other tests to identify

    the presence of illegal drugs, unreported prescribed medication (indicating that the patient may

    be seeing more than one provider), or unreported alcohol use.

    Management Issues

    A holistic plan for managing chronic pain should address five major elements: personalgoals, improving sleep, increasing physical activity, managing stress, and decreasing pain. [ICSI]

    The Personal Care Plan for Chronic Pain created by ICSI is a good tool to help address these

    issues.

    When considering pharmacological treatment for chronic pain, the physician should

    consider non-opioid medications as appropriate. If the pain is determined to be neuropathic in

    origin, classes such as tri-cyclic antidepressants (e.g. amytriptyline), other anti-depressants (e.g.venlafaxine, bupropion), anticonvulsants (e.g. gabapentin) or corticosteroids may be effective.

    Other classes of drugs to consider for the treatment of certain subtypes of chronic pain include

    muscle relaxants, anti-spasmodics, anxiolytics, and drugs for insomnia. [ICSI]

    Cognitive Behavioral Strategies to Assist Pain Management

    Ask the patient to take an active role in the management of his/her pain. Research showsthat patients who take an active role in their treatment experience less pain-related

    disability.

    Let the patient know that you believe that the pain is real and is not in his/her head. Letthe patient know that the focus of your work together will be the management of his/her

    pain. ICSI Patient Focus Group feedback included patient concerns that their provider

    did not believe them/their child when they reported pain.

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    Community Care of Wake and Johnston Counties

    Have the patient involved in an exercise program or structured physical therapy.

    Assist the patient in returning to work. Do this in a step-wise fashion that is not

    dependent on level of pain.Fear of movement or fear of pain due to movement is a significant concern for manychronic pain patients. Inactivity or avoidance of movement leads to physical de-conditioning and disability. Try not to rely on sedative or hypnotic medications to treat

    the fear many chronic patients show of activity or fear of increased pain. When chronic

    pain patients expose themselves to the activities that they fear, which simply means when

    they do the things they have been afraid of and avoiding, significant reductions areobserved in fear, anxiety, and even pain level. If patients' fears are excessive, relaxation

    strategies may be helpful or referral for more formal and intensive cognitive-behavioraltherapy may be necessary.

    --ICSI Assessment and Management of Chronic Pain

    The Use of a Pain Contract/Treatment Agreement

    Opioids are not benign drugs. Every effort should be made to emphasize the importanceof the patient's responsibilities to manage his or her pain safely. A pain contract, or treatment

    agreement, addresses these issues, while proposing strict rules and penalties if the patient doesnot abide by these rules. This written agreement may include:

    Goals of therapy--Partial relief and improvement in physical, emotional, and/or socialfunctioning

    The requirement for a single provider or treatment team

    The limitation on dose and number of prescribed medications and the proscription against

    changing dosage without permission; discuss the use of "pill counts"

    A prohibition on use with alcohol, other sedating medications, or illegal medicationswithout discussing with provider

    Agreement not to drive or operate heavy machinery until medication-related drowsiness

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    Community Care of Wake and Johnston Counties

    Contraindications to Initiation of Opioid Therapy

    Certain elements of the assessment should raise warning flags concerning the initiation ofopioid therapy. Care must be taken when any of the following risk factors are present:

    Acute psychiatric instability or high suicide risk

    History of intolerance, serious adverse effects, or lack of efficacy of opioid therapy

    Meets DSM-IV criteria for current substance use disorder

    Inability to manage opioid therapy responsibly (e.g., cognitively impaired)

    Unwillingness or inability to comply with treatment plan

    Unwillingness to adjust at-risk activities resulting in serious re-injury

    Social instability

    Patient with sleep apnea not on CPAP

    Elderly patient

    COPD patients--VA/DoD Clinical Practice Guideline for the Management of Opioid Therapy for Chronic Pain

    The Importance of Follow-Up

    During the titration phase, a lack of response despite increasing doses of opioids may

    indicate that the patient has non-opioid responsive pain and opioids should be discontinued.

    During the management phase, the opioid dose may continue to increase gradually if the

    patient becomes tolerant to the medication. If the physician becomes uncomfortable with the

    level of opioids required to manage the patient's pain, he or she is encouraged to refer the patientto any physician who has more expertise in chronic pain management. Consultation should also

    be requested when the patient's pain and functional status have not improved substantially afterthree months of opioid therapy.

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    Community Care of Wake and Johnston Counties

    Addressing Misuse

    Physicians should be equipped to deal with patients who are found to be misusing opioidmedication. Possible responses might include:

    Education and discussion along with restatement of the written agreement

    Review of the written opioid prescribing agreement

    Recommending or insisting on consultation with a pain and/or addiction specialist

    Discussion with others involved in the patient's care

    Administration of medications under supervision or with the assistance of others

    Change of medication or amount dispensed

    More frequent clinic contacts

    Instituting regular or random urine toxicology screens as a condition for prescriptionrenewal

    --VA/DoD Clinical Practice Guideline for the Management of Opioid Therapy for Chronic Pain

    Mental Health Co-Management

    Chronic pain conditions result from a complex interaction between biological,psychological and social variables. Biology plays a part in the etiology of pain, but the

    perception of pain is shaped by psychosocial contexts. Therefore, mental health co-management

    should be considered for optimal improvement in the patients functional status and

    psychological health. These approaches focus on the emotional, cognitive and behavioralaspects of chronic pain. General agreement exists that psychological interventions may be the

    important adjuvant therapies in the medical management of chronic pain. [Adams et al.] These

    interventions, when combined with the comprehensive management plan outlined above, shouldimprove the health of patients with chronic pain and decrease the likelihood of opioid misuse.

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    Assessment

    and

    Management

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    Suggested PCP Clinical Management Flow for Chronic Pain Initiative

    Patient Identifies Pain as Chief Complaint

    Medicaid patient

    Yes No

    Nurse/Admin Access Provider Portal

    Determine Medications, Visit History,Presence of CPI Indicator and Pain Agreement

    MD Assessment of patient

    Determine etiology of pain per Assessment Algorithm (e.g. Neurological, Musculoskeletal, Dental)

    Review Portal information, if MedicaidReview CSRS, if appropriate

    Treat immediate, acute pain as appropriate

    Need for immediate, acute, on-site treatment (e.g. acute trauma)

    Yes No

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    AssessmentAlgorithm

    * Pain types and

    contributing factors are

    not mutually exclusive.

    Patients frequently do

    have more than one

    type of pain, as well as

    overlapping

    contributing factors.

    Patient has chronic pain

    Critical first step: assessment

    History and physical

    Key questions

    Pain and functional assessment tools

    Specialty

    referral/consult

    Other assessment

    Work and disability issues

    Psychological and spiritual assessment

    Contributing factors and barriers

    Screen for depression and substance

    abuse

    Determine biological

    mechanisms of pain*

    Is there a correctable

    medical, neurological

    or surgical cause of

    pain?

    yes

    no

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    ManagementAlgorithm

    General management:

    develop plan of care and set goals

    using the biopsychosocial model

    Physical rehabilitation and

    psychosocial management with

    functional goals

    Pharmacologic management Behavior management Physical rehabilitation

    Level I treatment:

    neuropathic pain

    See neuropathic painmanagement

    algorithm (next page)

    Level I treatment:

    muscle pain

    Meds to consider: Tricyclic antidepressants

    (for short term pain and

    insomnia)

    Cyclobenzaprine

    (fibromyalgia)

    Duloxetine (fibromyalgia)

    Level I treatment:

    inflammatory pain

    Pharmacotherapy not withinscope of this guideline.

    Consider referral to a

    specialist.

    Level I treatment:

    mechanical/compressive pain

    Meds to consider: NSAIDs (short term)

    Noradrenergic and

    noradrenergic/serotoninergic

    antidepressants for pain

    Muscle relaxants

    Opioids rarely needed

    Primary care to measure goals

    and review plan of care

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    ManagementAlgorithmNeuropathicPain

    Neuropathic Pain

    Disease specific measures

    Tighter glucose control indiabetes

    Use of disease-modifying

    agents in MS

    Surgery, chemotherapy, or

    radiation therapy for nerve

    decompression

    Infection control (e.g. in HIVinfection, herpes zoster,

    Lyme disease)

    Drug Therapy

    Anticonvulsants

    Tricyclic antidepressants

    Mexiletene HCl

    Clonazepam

    Corticosteriods

    Dextromethorphan

    Opioids

    Behavioral Therapy

    Biofeedback

    Hypnosis

    Guided imagery

    Other relaxation techniques

    Cognitive-behavioral therapy

    Symptom management

    Local or regional treatment Systemic treatment

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    Department Policy Name: Patient Care-Chronic Pain Management

    Department Policy #: PC 8-4 Approval Date: 8/10/05 CEO Signature:

    Policy Revision History

    Revision Date: Revision #: 4/29/11 Revision Description: patient re-evaluationtime was changed to every three months

    instead of every six months

    I. PURPOSE

    WHSI recognizes that principles of quality medical practice dictate that patients have access toappropriate and effective pain relief. The appropriate application of up-to-date knowledge and treatment

    modalities can serve to improve the quality of life for those patients who suffer from pain as well as

    reduce the morbidity and costs associated with untreated or inappropriately treated pain. For the purposesof this policy, the inappropriate treatment of pain includes nontreatment, undertreatment, overtreatment,

    and the continued use of ineffective treatments.

    The diagnosis and treatment of pain is integral to the practice of medicine. WHSI encourages providersview pain management as a part of quality medical practice for all patients with pain, acute or chronic,and it is especially urgent for patients who experience pain as a result of terminal illness. All providers

    should become knowledgeable about assessing patients pain and effective methods of pain treatment, as

    well as statutory requirements for prescribing controlled substances. Accordingly, this policy have beendeveloped to clarify WHSIs position on pain control, particularly as related to the use of controlledsubstances, to alleviate provider uncertainty and to encourage better pain management.

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    III. DEFINITIONS

    Acute Pain- Acute pain is the normal, predicted physiological response to a noxious chemical, thermalor mechanical stimulus and typically is associated with invasive procedures, trauma and disease. It isgenerally time-limited.

    Addiction- Addiction is a primary, chronic, neurobiologic disease, with genetic, psychosocial, and

    environmental factors influencing its development and manifestations. It is characterized by behaviorsthat include the following: impaired control over drug use, craving, compulsive use, and continued usedespite harm. Physical dependence and tolerance are normal physiological consequences of extendedopioid therapy for pain and are not the same as addiction.

    Chronic Pain- Chronic pain is a state in which pain persists beyond the usual course of an acute diseaseor healing of an injury, or that may or may not be associated with an acute or chronic pathological processthat causes continuous or intermittent pain over months or years.

    Pain- An unpleasant sensory and emotional experience associated with actual or potential tissue damageor describe in terms of such damage.

    Physical DependencePhysical Dependence is a state of adaptation that is manifested by drug class-specific signs and symptoms that can be produced by abrupt cessation, rapid dose reduction, decreasing

    blood level of the drug, and/or administration of an antagonist. Physical dependence, by itself, does notequate with addiction.

    PseudoaddictionThe iatrogenic syndrome resulting from the misinterpretation of relief seekingbehaviors as though they are drug-seeking behaviors that are commonly seen with addiction. The relief

    seeking behaviors resolve upon institution of effective analgesic therapy.

    Substance Abuse

    Substance is the use of any substance(s) for non-therapeutic purposes or use ofmedication for purposes other than those for which it is prescribed.

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    A. Guidelines and SafeguardsWHSI has adopted the following criteria and safeguards from the Federation of State MedicalBoards and the Management of Chronic Non-Malignant Pain Position Statement from the NCMedical Board when evaluating the treatment of pain, including the use of controlled substances:

    1. Evaluation of the PatientA medical history and physical examination must be obtained,evaluated, and documented in the medical record. The medical record should document the nature

    and intensity of the pain, current and past treatments for pain, underlying or coexisting diseases orconditions, the effect of the pain on physical and psychological function, and history of substanceabuse. The medical record also should document the presence of one or more recognized medicalindications for the use of a controlled substance.

    2. Treatment Plan- The written treatment plan will state objectives that will be used to determinetreatment success, such as pain relief and improved physical and psychosocial function, andshould indicate if any further diagnostic evaluations or other treatments are planned. Aftertreatment begins, the provider should adjust drug therapy to the individual medical needs of each

    patient. Other treatment modalities or a rehabilitation program may be necessary depending onthe etiology of the pain and the extent to which the pain is associated with physical and

    psychosocial impairment.

    3. Informed Consent and Agreement for TreatmentThe provider will discuss the risks and

    benefits of the use of controlled substances with the patient, persons designated by the patient orwith the patients surrogate or guardian if the patient is without medical decision-makingcapacity. The patient should receive prescriptions from one provider and one pharmacy. The

    prescribing provider will implement a Pain Management Contract with all patients takingcontrolled substances for chronic non-malignant pain outlining patient responsibilities, including

    but not limited to:a. urine/serum medication levels screening when requested;

    b. number and frequency of all prescription refills; and

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    b. diagnostic, therapeutic and laboratory results,

    c. evaluations and consultations,

    d. treatment objectives,

    e. discussion of risks and benefits

    f. informed consent (including WHSI Pain Management Contract),

    g. treatments,

    h. medications (including date, type, dosage and quantity prescribed documented andregularly updated on the medication flowsheet),

    i. Instructions and agreements (Pain Management Contract) andj. periodic reviews.

    Records should remain current and be maintained in an accessible manner and readily

    available for review.

    7. Compliance With Controlled Substances Laws and Regulations- To prescribe, dispense or

    administer controlled substances, the provider must be licensed in NC and comply withapplicable federal and state regulations. Providers are referred to the Providers Manual of the

    U.S. Drug Enforcement Administration and the NC Medical Board website(www.ncmedboard.org) for specific rules governing controlled substances as well as applicable

    state regulations.

    8 Patient will be seen by their WHSI provider at lest every three months and more often if

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    QUESTIONS?

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    CONTROLLEDSUBSTANCESREPORTING

    SYSTEM

    NORTH CAROLINA DIVISION OF MENTAL HEALTH,DEVELOPMENTAL DISABILITIES AND

    SUBSTANCE ABUSE SERVICES

    QUESTIONS?Contact the Drug Control Unit(919) 733-1765

    Johnny Womble

    [email protected]

    William [email protected]

    www.dhhs.state.nc.us/MHDDSAS/controlledsubstance/www.sa4docs.org

    State of North Carolina - Beverly Eaves Perdue, GovernorDepartment of Health and Human Services

    Lanier M. Cansler, SecretaryDivision of Mental Health, Developmental Disabilities and Substance Abuse Services

    www.ncdhhs.gov/mhddsas/

    The Department of Health and Human Services does not discriminate on the basis of race, color,national origin, sex, religion, age or disability in employment or the provision of services.

    10/09 - 2000 of this document were printed at $0.25 each. [First Printing]

    FACTS ABOUTCONTROLLEDSUBSTANCESIn 2008, more than 16 million controlled substanceprescriptions were written and dispensed in ourstate.

    More than 5 million (5,297,074) individualpatients were recorded as having been dispensed aprescription for a controlled substance.

    Number of prescriptions in the database is35,376,972.

    Number of deaths from controlled substanceaccidental poisoning: January- December 2008: 798 January - June 2009: 443

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    Dos and Donts for Prescribers and Dispensers Using the NC

    Controlled Substances Reporting System

    DO

    Check the database prior to prescribing or dispensing a controlled substance. Discuss any findings of concern directly with your patients but dont give them a

    copy, have them contact us).

    Listen to your patients when they say the system is in error, and contact us to helpverify if there are questions.

    Notify your patients that you use the system. Learn about SBIRT (Screening, Brief Intervention and Referral for Treatment)

    and use with your patients.

    Use behavioral contracts with patients where appropriate. Report forgeries to law enforcement. Inform us of non-reporting pharmacies.

    DO NOT

    Use the CSRS to exclude potential patients prior to engaging them. Discharge patients without intervening and attempting to refer for substance abuse

    treatment or pain management. Have office people check the CSRS for you. Refer suspected Dr. Shoppers to police (you may call us) where your only

    source of data is the CSRS. Give information to law enforcement from the CSRS (except for forgeries).

    Believe information from the CSRS is the gospel truth. There can be errors. CSRSis a TOOL.

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    Article 5E.

    North Carolina Controlled Substances Reporting System Act.

    90-113.70. Short title.

    This Article shall be known and may be cited as the "North Carolina Controlled SubstancesReporting System Act." (2005-276, s. 10.36(a).)

    90-113.71. Legislative findings and purpose.

    (a) The General Assembly makes the following findings:(1) North Carolina is experiencing an epidemic of poisoning deaths from

    unintentional drug overdoses.(2) Since 1997, the number of deaths from unintentional drug overdoses has

    increased threefold, from 228 deaths in 1997 to 690 deaths in 2003.(3) The number of unintentional deaths from illicit drugs in North Carolina hasdecreased since 1992 while unintentional deaths from licit drugs, primarilyprescriptions, have increased.

    (4) Licit drugs are now responsible for over half of the fatal unintentionalpoisonings in North Carolina.

    (5) Over half of the prescription drugs associated with unintentional deaths arenarcotics (opioids).

    (6) Of these licit drugs, deaths from methadone, usually prescribed as ananalgesic for severe pain, have increased sevenfold since 1997.

    (7) Methadone from opioid treatment program clinics is a negligible source ofthe methadone that has contributed to the dramatic increase in unintentionalmethadone-related deaths in North Carolina.

    (8) Review of the experience of the 19 states that have active controlledsubstances reporting systems clearly documents that implementation of thesereporting systems do not create a "chilling" effect on prescribing.

    (9) Review of data from controlled substances reporting systems help:a. Support the legitimate medical use of controlled substances.b Id tif d t di i f ib d t ll d b t

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    (2) "Controlled substance" means a controlled substance as defined in G.S.90-87(5).

    (3) "Department" means the Department of Health and Human Services.(4) "Dispenser" means a person who delivers a Schedule II through V controlled

    substance to an ultimate user in North Carolina, but does not include any ofthe following:a. A licensed hospital or long-term care pharmacy that dispenses such

    substances for the purpose of inpatient administration.b. A person authorized to administer such a substance pursuant to

    Chapter 90 of the General Statutes.c. A wholesale distributor of a Schedule II through V controlled

    substance.

    (5) "Ultimate user" means a person who has lawfully obtained, and whopossesses, a Schedule II through V controlled substance for the person's ownuse, for the use of a member of the person's household, or for the use of ananimal owned or controlled by the person or by a member of the person'shousehold. (2005-276, s. 10.36(a).)

    90-113.73. Requirements for controlled substances reporting system.

    (a) The Department shall establish and maintain a reporting system of prescriptions for

    all Schedule II through V controlled substances. Each dispenser shall submit the information inaccordance with transmission methods and frequency established by rule by the Commission.The Department may issue a waiver to a dispenser that is unable to submit prescriptioninformation by electronic means. The waiver may permit the dispenser to submit prescriptioninformation by paper form or other means, provided all information required of electronicallysubmitted data is submitted. The dispenser shall report the information required under thissection on a monthly basis for the first 12 months of the Controlled Substances ReportingSystem's operation, and twice monthly thereafter, until January 2, 2010, at which time

    dispensers shall report no later than seven days after the prescription is dispensed in a format asdetermined annually by the Department based on the format used in the majority of the states

    i ll d b i

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    (a) Prescription information submitted to the Department is privileged and confidential,is not a public record pursuant to G.S. 132-1, is not subject to subpoena or discovery or anyother use in civil proceedings, and except as otherwise provided below may only be used forinvestigative or evidentiary purposes related to violations of State or federal law and regulatoryactivities. Except as otherwise provided by this section, prescription information shall not bedisclosed or disseminated to any person or entity by any person or entity authorized to reviewprescription information.

    (b) The Department may use prescription information data in the controlled substancesreporting system only for purposes of implementing this Article in accordance with itsprovisions.

    (c) The Department shall release data in the controlled substances reporting system tothe following persons only:

    (1) Persons authorized to prescribe or dispense controlled substances for thepurpose of providing medical or pharmaceutical care for their patients.(2) An individual who requests the individual's own controlled substances

    reporting system information.(3) Special agents of the North Carolina State Bureau of Investigation who are

    assigned to the Diversion & Environmental Crimes Unit and whose primaryduties involve the investigation of diversion and illegal use of prescriptionmedication and who are engaged in a bona fide specific investigation related

    to enforcement of laws governing licit drugs. The SBI shall notify the Officeof the Attorney General of North Carolina of each request for inspection ofrecords maintained by the Department.

    (4) Primary monitoring authorities for other states pursuant to a specific ongoinginvestigation involving a designated person, if information concerns thedispensing of a Schedule II through V controlled substance to an ultimateuser who resides in the other state or the dispensing of a Schedule II throughV controlled substance prescribed by a licensed health care practitioner

    whose principal place of business is located in the other state.(5) To a court pursuant to a lawful court order in a criminal action.( ) h i i i f di l i f f d i i i h

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    this section to another person (i) authorized to prescribe or dispense controlled substancespursuant to Article 1 of Chapter 90 of the General Statutes and (ii) authorized to receive thesame data from the Department under subsection (c) of this section.

    (h) Nothing in this Article shall prevent persons licensed or approved to practicemedicine or perform medical acts, tasks, and functions pursuant to Article 1 of Chapter 90 ofthe General Statutes from retaining data received pursuant to subsection (c) of this section in apatient's confidential health care record. (2005-276, s. 10.36(a); 2009-438, s. 2.)

    90-113.75. Civil penalties; other remedies; immunity from liability.

    (a) A person who intentionally, knowingly, or negligently releases, obtains, or attemptsto obtain information from the system in violation of a provision of this section or a ruleadopted pursuant to this section shall be assessed a civil penalty not to exceed five thousand

    dollars ($5,000) per violation. The clear proceeds of penalties assessed under this section shallbe deposited to the Civil Penalty and Forfeiture Fund in accordance with Article 31A ofChapter 115C of the General Statutes.

    (b) In addition to any other remedies available at law, an individual whose prescriptioninformation has been disclosed in violation of this section may bring an action against anyperson or entity who has intentionally, knowingly, or negligently released confidentialinformation or records concerning the individual for either or both of the following:

    (1) Nominal damages of one thousand dollars ($1,000). In order to recover

    damages under this subdivision, it shall not be necessary that the plaintiffsuffered or was threatened with actual damages.

    (2) The amount of actual damages, if any, sustained by the individual.(c) A health care provider licensed, or an entity permitted under this Chapter that, in

    good faith, makes a report or transmits data required by this Article is immune from civil orcriminal liability that might otherwise be incurred or imposed as a result of making the reportor transmitting the data. (2005-276, s. 10.36(a).)

    90-113.76. Commission for Mental Health, Developmental Disabilities, and SubstanceAbuse Services to adopt rules.

    h i i f l l h l l i bili i d b b

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    Instructions for completing the Prescriber / Dispenser Database AccessRequest:

    1. Information on the form must be legible2. Fill in all of the information requested, or the request may be denied3. Your DEA # will be your user name4.

    You should propose a password Passwords must be at least 8 characters in length Passwords must NOT contain dictionary words or a name Passwords must contain at least one (1) capital letter and one (1) lowercase letter and one (1)

    number. For example:

    H82bYb07 Acceptable Bob12345 Not acceptable rsmith07 Not Acceptable

    5. After completing the access request, have it notarized and mail the access request, thesigned privacy statement and a copy of your current drivers license to:

    NC CSRS

    3008 Mail Service CenterRaleigh, North Carolina 27699-3008

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    Prescriber / Dispenser Database Access

    New Update Terminate

    Name (First, MI, Last, Suffix (Jr., Sr., III))

    Professional Title State Board License Number

    Facility Name DEA Number (Hospital Residents add DEA extension #)

    Facility Address City, State, Zip Code

    Area Code & Telephone Number Area Code & Fax Number

    Email Address Proposed Password

    Signature Date

    North Carolina Department of Health and Human Services

    Division of Mental Health, Developmental Disabilities andSubstance Abuse Services

    Controlled Substances Reporting System

    Mail Service Center 3008

    Raleigh, NC 27699-3008Phone: (919) 733-1765

    Fax: (919) 508-0983

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    Privacy Statement

    Statutory Authority:

    Article 5E, 90-113.70 the North Carolina Controlled Substances Reporting System Act, requires the Department of Health and HumanServices to establish and maintain a controlled substances prescription reporting system of dispensed prescriptions for all Schedule II-V controlled substances. The purpose of this legislation is to improve the States ability to identify controlled substances abusers ormisusers and refer them for treatment, and to identify and stop diversion of prescription drugs in an efficient and cost effective mannerthat will not impede the appropriate medical utilization of licit controlled substances.

    Access to Information:NCGS 90-113.74. (c) (1) authorizes DHHS to release data from the Controlled Substances Reporting System to persons authorized toprescribe or dispense controlled substances for the purpose of providing medical or pharmaceutical care for their patients.

    NCGS 90-113.74. (c) (3) authorizes DHHS to release data from the Controlled Substances Reporting System to Special agents of theNorth Carolina State Bureau of Investigation who are assigned to the Diversion & Environmental Crimes Unit and whose primary dutiesinvolve the investigation of diversion and illegal use of prescription medication and who are engaged in a bona fide specificinvestigation related to enforcement of laws governing licit drugs. The SBI shall notify the Office of the Attorney General of NorthCarolina of each request for inspection of records.

    Unlawful Disclosure:

    Prescription information in the Controlled Substances Reporting System is privileged and confidential, is not a public record pursuant toG.S. 132-1, is not subject to subpoena or discovery or any other use in civil proceedings, and except as otherwise provided in Article5E may only be used for investigative or evidentiary purposes related to violations of State or federal law and regulatory activities

    North Carolina Department of Health and Human Services

    Division of Mental Health, Developmental Disabilities and

    Substance Abuse Services

    Controlled Substances Reporting System

    Mail Service Center 3008

    Raleigh, NC 27699-3008Phone: (919) 733-1765

    Fax: (919) 508-0983

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    An Information Service of the Division of Medical Assistance

    North Carolina

    Medicaid Pharmacy

    Newsletter

    Number 186 September 2010

    In This Issue...

    Implementation of a Recipient Management Lock-In Program

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    September 2010

    Implementation of a Recipient Management Lock-In Program

    N.C. Medicaid will implement a recipient management lock-in program. The N.C.

    Administrative Code, 10A NCAC 22F.0704 and 10A NCAC 22F.0104, along with 42 CFR431.54 and the Medicaid State Plan supports the States development of procedures for the

    control of recipient overutilization of Medicaid benefits, which includes implementing a recipientmanagement lock-in program. Recipients identified for the lock-in program will be restricted to asingle prescriber and pharmacy in order to obtain opioid analgesics, benzodiazepines, and certainanxiolytics covered through the Medicaid Outpatient Pharmacy Program.

    N.C. Medicaid recipients who meet one or more of the following criteria will be locked into one

    prescriber and one pharmacy for controlled substances categorized as opiates or benzodiazepinesand certain anxiolytics for a period of one year:

    1. Recipients who have at least ONE of the following

    a. Benzodiazepines and certain anxiolytics: more than six claims in two consecutive

    months

    b. Opiates: more than six claims in two consecutive months

    2. Receiving prescriptions for opiates and/or benzodiazepines and certain anxiolytics from

    more than three prescribers in two consecutive months

    3. Referral from a provider, DMA or CCNC.

    The process of identifying recipients for the program began in July. Recipients who meet the

    criteria will be notified by letter and asked to choose a prescriber and a pharmacy. The recipientmust obtain all prescriptions for these medications from their lock-in prescriber and lock-in

    pharmacy in order for the claim to pay. Additionally, the prescribers NPI will be requiredon

    the pharmacy claim. Submitting the prescribers DEA will cause the claim to be denied.

    Claims submitted by a prescriber or filled at a pharmacy other than the one listed on the lock-infile will be denied. The recipient may not change their lock-in prescriber or pharmacy without

    h i i f A

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    September 2010

    Recipient Management Lock-in Program Emergency Fill

    The N.C. Medicaid Program will reimburse an enrolled Medicaid pharmacy for a 4-day supply of

    a prescription dispensed to a recipient locked into a different pharmacy and prescriber in responseto an emergent situation. The emergency supply is limited to a 4-day supply. The provider will

    be paid for the drug cost only, and the recipient will be responsible for the appropriatecopayment. A 3 in the Level of Service field (418-DI) should be used to indicate that thetransaction is an emergency fill.

    Only one emergency occurrence will be reimbursed per lock-in period. Records of the dispensing

    of emergency supply medications are subject to review by DMA Program Integrity. Paid

    quantities for more than a 4-day supply are subject to recoupment.

    Recipient Notifications

    Medicaid and N.C. Health Choice recipients are notified of benefit and coverage changes through

    monthly mailings. Copies of the notifications are available on DMAs website athttp://www.ncdhhs.gov/dma/pub/consumerlibrary.htm .

    The notification that was mailed to recipients in August 2010 outlined a number of changes to theN.C. Medicaid Program and to the N.C. Health Choice Program.

    Medical Services

    Medicaid recipients were notified of the following changes to the N.C. Medicaid Program formedical services:

    Limitations to refills for lost prescriptions

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    NORTH CAROLINA DIVISION OF MEDICAL ASSISTANCE

    PHARMACY LOCK-IN REFERRAL FORM

    This form is used for referring North Carolina Medicaid recipients with possible medication over utilizationto the Recipient Management Lock-in Program to evaluate the need for possible lock-in to one prescriber

    and one pharmacy. Please fax this form along with any supporting documentation to 919-715-1255. For

    questions regarding the use of this form, call 919-855-4300. Please note this completed form contains

    Protected Health Information (PHI) and should be handled in accordance with HIPAA regulations.

    Referral Information

    Referral Source:[] Medicaid Provider[] CCNC Network Employee

    Referral Name: ___________________

    Referral Phone: ___________________Date of Referral: __________________

    Please include contact information for appeals support.

    Recipient Information

    Recipient Name: ________________________________________________

    Recipient Medicaid ID: ________________________________________________Recipient DOB: ________________________________________________

    Reason for Referral

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    SBIRT SCREENING TOOLS

    Recommended Substance Abuse Screening Tools for Primary Care Settings in NCThere are a number of substance abuse screening instruments that have been validated in diverse patient populations.

    These include, but are not limited to the AUDIT, AUDIT-C, MAST, DAST, CRAFFT, CAGE, CAGE-AID, ASSIST, TWEAK, and T-ACE. Different tools are appropriate for different settings and patient populations. To facilitate communication and

    collaboration between primary care practices and between primary care and specialty behavioral health, two

    instruments with wide applicability have been chosen and recommended to primary care practices in NC. These tools

    are the AUDIT-C (with one additional drug use question) and the CAGE-AID. The AUDIT-C has been successfully

    implemented throughout the VA healthcare system. The CAGE-AID is widely used and is included on many electronic

    medical record systems. It is recommended that screening begin with a prescreen.

    Prescreen QuestionsDo you drink alcohol? Have you ever experimented with drugs, including prescription drugs? If yes to either question,

    proceed with screen.

    AUDIT-C plus drug questionThe AUDIT-C consists of the first 3 questions of the 10 item AUDIT (Alcohol Use Disorders Identification Test). The

    AUDIT-C , which can be self-administered or be part of an interview, identifies harmful alcohol use and has cross-cultural

    validity.

    The AUDIT-C is scored on a scale of 0-12 points. A score of 4 points or more for men and a score of 3 points or more for

    women are considered positive for alcohol misuse. Using these cutoff points in family medicine settings, sensitivity is .86

    and specificity is .89 for men with .73 sensitivity and .91 specificity for women. The VA system requires follow-up

    counseling/brief intervention for scores of 5 or more. (See scoring rubric on back of this sheet.)

    Q#1: How often did you have a drink containing alcohol in the past year?

    Q#2: How many drinks containing alcohol did you have on a typical day when you were drinking in the past year?

    Q#3: How often did you have six or more drinks on one occasion in the past year?

    In North Carolina, particularly in primary care settings that serve an indigent population, drug use (both

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    SBIRT SCREENING TOOLS

    CAGE-AID OverviewThe CAGE-AID is a conjoint questionnaire where the focus of each item of the CAGE questionnaire was expanded from

    alcohol alone to include alcohol and other drugs.

    Clinical Utility

    Potential advantage is to screen for alcohol and drug problems conjointly rather than separately.

    Scoring

    Regard one or more positive responses to the CAGE-AID as a positive screen.

    What is the AUDIT-C?The AUDIT-C is a 3 question screen that can help identify patients with alcohol misuse. The AUDIT-C is scored on a scale

    of 0-12 points (scores of 0 reflect no alcohol use in the past year). In men, a score of 4 points or more is considered

    positive for alcohol misuse; in women, a score of 3 points or more is considered positive. Generally, the higher the

    AUDIT-C score, the more likely it is that the patient's drinking is affecting his/her health and safety.

    The VA's performance measure requires brief counseling for alcohol use for any patient who scores 5 points or more on

    the AUDIT-C. The AUDIT-C questions are:

    Q#1: How often did you have a drink containing alcohol in the past year?

    Never (0 points)*

    Monthly or less (1 point)

    Two to four times a month (2 points)

    Two to three times per week (3 points)

    Four or more times a week (4 points)

    Q#2: How many drinks containing alcohol did you have on a typical day when you were drinking in the past year?

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    AUDIT- C

    Lea las preguntas tal como estn escritas. Registre las respuestas cuidadosamente. Empiece elcuestionario AUDIT diciendo Ahora voy a hacerle algunas preguntas sobre su consumo debebidasalcohlicas durante el ltimo ao. Explique qu entiende por bebidas alcohlicas utilizandoejemplos tpicos como cerveza, vino, vodka, etc. Codifique las respuestas en trminos deconsumo (bebidas estndar). Marque la cifra de la respuesta adecuada en el recuadro de laderecha.

    1. Con qu frecuencia consumi alguna bebida alcohlica?Nunca (0 puntos)Una o menos veces al mes (1 punto)De 2 a 4 veces al mes (2 puntos)De 2 a 3 veces a la semana (3 puntos)4 o ms veces a la semana (4 puntos)

    2. En el ltimo ao, Cuntas bebidas alcohlicassuele tomar en un da de consumo normal?Nunca 0*1 2 (0 puntos)3 4 (1 punto)5 6 (2 puntos)7, 8, 9 (3 puntos)

    10 ms (4 puntos)

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    El AUDIT-C es una evaluacin de 3 preguntas la cual nos ayuda a identificar pacientes que abusan del

    alcohol. El puntuaje del AUDIT-C se basa en una escala de 0-12 puntos (puntajes de 0 reflejan ningn uso

    de alcohol en el ltimo ao). En los hombres, un puntaje de 4 puntos ms es considerado positivo enel abuso del alcohol; en las mujeres, un puntaje de 3 puntos ms es considerado positivo en el abuso

    de alcohol. Generalmente, cuanto ms alto sea el puntaje en el AUDIT-C, ms alta es la probabilidad de

    que el consumo de alcohol del paciente est afectando su salud y seguridad.

    La medida de rendimiento del VA requiere consejera breve sobre el uso del alcohol para cualquier

    paciente cuyo puntaje sea de 5 ms puntos en el AUDIT-C.

    *Si los pacientes son evaluados mediante una entrevista, y la respuesta a la pregunta #1 delAUDIT-C es nunca, puede colocar puntajes de 0 en las preguntas 2-3. Si el AUDIT-C esadministrado por escrito o por la red (internet) sin saltarse preguntas (para que los que nobeben, salten las preguntas #2-3), una opcin de 0 bebidas es usualmente aadida a lapregunta #2.

    AVISO: Un S a la pregunta sobre el uso de drogas que acompaa el AUDIT-C constituye una

    evaluacin positiva.

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    Cuestionario CAGE-AID adaptado para incluir drogas

    Fecha: ____/_____/_____

    1. Alguna vez ha sentido que debera disminuir o reducir su uso de alcohol y/o drogas?Alcohol: S _____ NO _____

    Drogas: S _____ NO _____

    2. Se ha sentido alguna vez molesto por las crticas de la gente acerca de su uso de alcoholy/o drogas?

    Alcohol: S _____ NO _____

    Drogas: S _____ NO _____

    3. Alguna vez se ha sentido culpable o mal debido a su uso de alcohol y/o drogas?

    Alcohol: S _____ NO _____

    Drogas: S _____ NO _____

    4. Alguna vez ha necesitado alcohol y/o drogas temprano en la maana para estabilizar susnervios o ayudarlo con la resaca)?

    Alcohol: S _____ NO _____

    Drogas: S _____ NO _____

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    Patient Treatment Records:1. Treatment Agreement

    (Pain Contract)

    2. Opioid Risk Tool

    3. Current Opioid Misuse Measure

    4. Chronic Pain Progress Note

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    Opioid Agreement

    I understand that Dr. _____________________________ is prescribing opioid medication to help me manage

    chronic pain that has not responded to other treatments. The goal of this medication is to lead to partial relief

    from pain, so that my physical, emotional, and social function will improve. If my activity level or generalfunction gets worse, the opioid may be stopped or changed to something else. The risks, side effects and

    benefits of opioid treatment have been explained to me and I agree to the following instructions. Failure to

    follow these instructions will result in stopping the medication.

    1. I will participate in any other treatments recommended by my provider. I will be ready to decrease or stop

    the opioid medication when other effective treatments become available.

    2. I will take my medications exactlyas prescribed and will not change the medication schedule or dosage

    without advance approval from my provider. I will provide my medication for pill counts at theprovidersrequest. I will not request early refills.

    3. I will keep regular appointments at the clinic.

    4. All opioid and other controlled drugs for pain must be prescribed only by Dr.______________________.

    5. I will inform the clinic within one business day if I am hospitalized for any reason, or if I have another

    condition that requires the prescription of a controlled drug (like narcotics, tranquilizers, barbiturates, or

    stimulants).

    6. I will choose one pharmacy where all of my prescriptions will be filled.

    Pharmacy Name: ________________________________

    Phone Number: ________________________________

    Fax Number: ________________________________

    Address: ________________________________

    ________________________________

    7. I understand that lost or stolen prescriptions will not be replaced, so I will keep my prescription and

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    Sample Pain Management Contract

    Patient Name ________________________ Medical Record Number ______________________

    Physician Name _______________ Diagnosis Requiring Medications: ___________________________

    I agree to abide by the following guidelines for managing my prescription(s) for pain medications:

    I will only request and receive opioid (narcotic) pain medications for management of my pain from_______________________.

    I agree to inform any other provider (doctor, nurse practitioner, physicians assistant) participating in mycare of this agreement. If another provider wishes to suggest changes in pain management, they cancontact my primary provider during regular business hours, but no changes will be made without such

    contact. I will not request refills prior to the next regularly scheduled visit with my provider. I understand that if

    my medications are lost or stolen, they will not be refilled prior to the next refill date. If I use up mysupply of medications before the date of the next refill, I understand that I will not receive extramedications. In this case I understand that I may suffer symptoms of withdrawal. I will inform my doctor

    in a timely manner if I have an increased need for pain medication or have difficulty taking the medication

    as prescribed. If I find that the current dose of pain medication is no longer adequate, I will discuss thissituation with my doctor at a scheduled visit.

    I agree to follow my providers recommendations for other pain relieving therapies (physical therapy, etc).I understand that if I do not make a reasonable attempt to adhere to other therapies my clinician maydecide to discontinue prescribing opioids.

    I understand that in the event of an emergency where I am seen by another provider at a different facilityand that provider prescribes pain medications, I agree to notify my provider immediately.

    I agree to use only the following pharmacy: ____________________________ located at_______________________, telephone number _____________________, for the filling of all my painmedication prescriptions.

    I will bring all unused pain medications to every office visit, including all current prescription vials. I will not sell or share any opioid pain medications. hil hi i i ff ill b l h l illi i d f hi

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    Opioid Risk Tool

    Male Female

    Family history (parents and siblings):

    Alcohol abuse _____(3) _____(1)

    Illegal drug use _____(3) _____(2)Prescription drug abuse _____(4) _____(4)

    Personal history:

    Alcohol abuse _____(3) _____ (3)

    Illegal drug use _____(4) _____ (4)

    Prescription drug abuse _____(5) _____ (5)

    Mental health:

    Diagnosis of ADD, OCD, bipolar, schizophrenia _____ (2) _____ (2)

    Diagnosis of depression _____ (1) _____ (1)

    Other:

    Age 16-45 years _____ (1) _____ (1)

    History of pre-adolescent sexual abuse _____ (0) _____ (3)

    Total _____ _____

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    Signs and Symptoms of Intoxication

    Emotional Volatility

    Evidence of Poor Response to Medications

    Addiction

    Healthcare Use PatternsProblematic Medication Behavior

    A quick and easy to administer patient-self assessment

    17 items

    Simple to score

    Completed in less than 10 minutes

    Validated with a group of approximately 500 chronic pain patients on opioid therapy

    Ideal for documenting decisions about the level of monitoring planned for a particular patient orjustifying referrals to specialty pain clinic.

    The COMM is for clinician use only The tool is not meant for commercial distribution

    Current Opioid Misuse Measure (COMM)

    The Current Opioid Misuse Measure (COMM) is a brief patient self-assessment to monitor chronicpain patients on opioid therapy. The COMM was developed with guidance from a group of pain andaddiction experts and input from pain management clinicians in the field. Experts and providers

    identified six key issues to determine if patients already on long-term opioid treatment are exhibitingaberrant medication-related behaviors:

    The COMM will help clinicians identify whether a patient, currently on long-term opioid therapy,may be exhibiting aberrant behaviors associated with misuse of opioid medications. In contrast, theScreener and Opioid Assessment for Patients with Pain (SOAPP) is intended to predict whichpatients, being considered for long-term opioid therapy, may exhibit aberrant medications behaviorsin the future. Since the COMM examines concurrent misuse, it is ideal for helping clinicians

    monitor patients aberrant medication-related behaviors over the course of treatment. The COMMis:

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    As for any scale, the results depend on what cutoff score is chosen. A score that is sensitive indetecting patients who are abusing or misusing their opioid medication will necessarily include anumber of patients that are not really abusing or misusing their medication. The COMM wasintended to over-identify misuse, rather than to mislabel someone as responsible when they are not.This is why a low cut-off score was accepted. We believe that it is more important to identify patientswho have only a possibility of misusing their medications than to fail to identify those who are actuallyabusing their medication. Thus, it is possible that the COMM will result in false positives patients

    identified as misusing their medication when they were not.

    The table below presents several statistics that describe how effective the COMM is at differentcutoff values. These values suggest that the COMM is a sensitive test. This confirms that theCOMM is better at identifying who is misusing their medication than identifying who is notmisusing. Clinically, a score of 9 or higher will identify 77% of those who actually turn out to be athigh risk. The Negative Predictive Values for a cutoff score of 9 is .95, which means that mostpeople who have a negative COMM are likely not misusing their medication. Finally, the Positivelikelihood ratio suggests that a positive COMM score (at a cutoff of 9) is nearly 3 times (3.48 times)as likely to come from someone who is actually misusing their medication (note that, of thesestatistics, the likelihood ratio is least affected by prevalence rates). All this implies that by using acutoff score of 9 will ensure that the provider is least likely to miss someone who is really misusingtheir prescription opioids. However, one should remember that a low COMM score suggests thepatient is really at low-risk, while a high COMM score will contain a larger percentage of falsepositives (about 34%), while at the same time retaining a large percentage of true positives. Thiscould be improved, so that a positive score has a lower false positive rate, but only at the risk ofmissing more of those who actually do show aberrant behavior.

    Scoring Instructions for the COMM

    To score the COMM, simply add the rating of all the questions.

    A score of 9 or higher is considered a positive

    COMM Please answer each question as honestly as possible Keep in mind that we are only

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    Please answer the questions using the

    following scale: Never Seldom Sometimes Often Very Often0 1 2 3 4

    1. In the past 30 days, how often have youhad trouble with thinking clearly or hadmemory problems?

    O O O O O

    2. In the past 30 days, how often do peoplecomplain that you are not completing

    necessary tasks? (i.e., doing things thatneed to be done, such as going to class,work or appointments)

    O O O O O

    3. In the past 30 days, how often have youhad to go to someone other than yourprescribing physician to get sufficient painrelief from medications? (i.e., another

    doctor, the Emergency Room, friends,street sources)

    O O O O O

    4. In the past 30 days, how often have youtaken your medications differently fromhow they are prescribed?

    O O O O O

    5. In the past 30 days, how often have youseriously thought about hurting yourself?

    O O O O O

    6 In the past 30 days how much of your O O O O O

    COMM Please answer each question as honestly as possible. Keep in mind that we are onlyasking about the past 30 days. There are no right or wrong answers. If you are unsure about howto answer the question, please give the best answer you can.

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    Please answer the questions using thefollowing scale: Never Seldom Sometimes Often Very Often

    0 1 2 3 4

    11. In the past 30 days, how often haveothers been worried about how yourehandling your medications?

    O O O O O

    12. In the past 30 days, how often haveyou had to make an emergency phone callor show up at the clinic without anappointment?

    O O O O O

    13. In the past 30 days, how often haveyou gotten angry with people?

    O O O O O

    14. In the past 30 days, how often haveyou had to take more of your medicationthan prescribed?

    O O O O O

    15. In the past 30 days, how often haveyou borrowed pain medication fromsomeone else?

    O O O O O

    16. In the past 30 days, how often haveyou used your pain medicine for symptomsother than for pain (e.g., to help you sleep,improve your mood, or relieve stress)?

    O O O O O

    17. In the past 30 days, how often haveyou had to visit the Emergency Room?

    O O O O O

    COMM

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    Responda las preguntas usando la siguienteescala: Nunca Rara Vez A veces A

    menudoMuy amenudo

    0 1 2 3 4

    1. En los ltimos 30 das, con qu frecuenciaha tenido inconvenientes para pensar conclaridad o ha tenido problemas de memoria

    O O O O O

    2. En los ltimos 30 das, con qu frecuenciaalguien se ha quejado de que usted nocumple con sus responsabilidades (porejemplo, cumplir con lo que debe hacer, comoir a clase, al trabajo o a una cita)?

    O O O O O

    3. En los ltimos 30 das, con qu frecuenciaha tenido que recurrir a otra persona (que no

    sea el mdico que le receta su medicacin)para lograr suficiente alivio del dolor conmedicamentos (es decir, otro mdico, la salade emergencias, amigos, en la calle)?

    O O O O O

    4. En los ltimos 30 das, con qu frecuenciaha tomado sus medicamentos de maneradiferente de como se los recetaron?

    O O O O O

    5. En los ltimos 30 das, con qu frecuenciaha pensado seriamente en hacerse dao?

    O O O O O

    COMM

    Responda a cada pregunta con la mayor sinceridad posible. Tenga en cuenta que las preguntasse refieren nicamente a los ltimos 30 das. No hay respuestas correctas ni incorrectas. Si noest seguro acerca de cmo responder a una pregunta, proporcione la mejor respuesta quepueda.

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    Please answer the questions using thefollowing scale: Never Seldom Sometimes Often Very Often

    0 1 2 3 4

    11. En los ltimos 30 das, con qufrecuencia otras personas se han preocupadopor la manera en que maneja susmedicamentos?

    O O O O O

    12. En los ltimos 30 das, con qufrecuencia ha tenido que hacer una llamadatelefnica de emergencia o acudir a la clnica

    sin cita?

    O O O O O

    13. En los ltimos 30 das, con qufrecuencia se ha enojado con otras personas?

    O O O O O

    14. En los ltimos 30 das, con qufrecuencia ha tenido que tomar una mayorcantidad de medicamento que la recetada?

    O O O O O

    15. En los ltimos 30 das, con qufrecuencia ha pedido prestadosmedicamentos para el dolor a otra persona?

    O O O O O

    16. En los ltimos 30 das, con qufrecuencia ha usado su medicacin paraaliviar sntomas que no eran de dolor (p. ej.,como ayuda para dormir, para mejorar el

    estado de nimo o para aliviar el estrs)?

    O O O O O

    17 E l lti 30 d O O O O O

    N th t C it C N t k

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    Northwest Community Care NetworkPROGRESS NOTE: CHRONIC PAIN MANAGEMENT

    Patient Name: _______________________

    DOB: __________________________

    ANALGESIA

    Scale of 0-10 (0 = no pain; 10 = worst painimaginable) rank:

    1. What was your pain level on average during thepast week? _____

    2. What was your pain level at its worst during the

    past week? _____

    3. Compare your average pain during the past

    week with the average pain you had before youwere treated with your current pain relievers. What

    percentage of your pain has been relieved? _____

    4. Is the amount of pain relief you are now

    obtaining from your current pain relievers enoughto make a real difference in your life?Yes _____ No _____

    ADVERSE EVENTS

    Is patient able to tolerate current pain relievers?Yes _____ No _____

    Is patient experiencing any side effects fromcurrent pain relievers? (i.e. constipation, itching,

    Date of Visit: _________________________

    Chart Number: ________________________

    ACTIVITIES OF DAILY LIVING

    Physician observation comparing usual functioningduring the past month with usual functioning

    before being treated with current pain reliever(s):

    B = Better S = Same W = Worse

    Physical functioning: _____

    Family relationships: _____

    Social relationships: _____

    Sleep patterns: _____

    POTENTIALLY ABERRANT DRUG-

    RELATED BEHAVIOR

    Using EtOH? Yes No

    Using illicit drugs? Yes No

    Requests frequent early

    renewals Yes NoIncreased dose without

    authorization Yes NoReports lost or stolen

    prescriptions Yes No

    Northwest Community Care Network

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    Chronic Pain Medication Flowsheet

    Patient Name: ___________________Treatment Agreement in Place? _________________ DOB: ________________________

    Pharmacy Home: _____________________________ Chart No: ___________________

    Date Medicine Dose Instructions Refills Drug Testing

    Performed?

    Medicine

    Count?

    CSRS*

    Contacted?

    Naloxone

    *CSRSControlled Substances Reporting System

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    Assessment and Management of Chronic Pain Guideline Summary

    Personal Care Plan for Chronic Pain

    1. Set Personal Goals

    Improve ICSI Functional Activity Score by _____ points by: Date ________

    Return to specific activities, tasks, hobbies, sports by: Date ____________1. __________________________________________

    2. __________________________________________

    3. __________________________________________

    Return to limited work /or normal work by: Date ________________2. Improve Sleep (Goal: ______ hours per night, Current: ____hours per night)

    Follow basic sleep plan1. Eliminate caffeine and naps, relaxation before bed, go to bed at target bed time __________

    Take night time medications1. __________________________________________

    2. __________________________________________

    3. __________________________________________

    3. Increase Physical Activity

    Attend Physical Therapy (days per week ________)

    Complete daily stretching (____ times per day, for ____minutes)

    Complete Aerobic exercise / Endurance exercise1. Walking (____ times per day, for ____minutes) or Pedometer (_____ steps per day)

    2. Treadmill, bike, rower, elliptical trainer (____ times per week, for ____ minutes)

    3. Target heart rate goal with exercise _______ bpm

    Strengthening1. Elastic, hand weights, weight machines (____ minutes per day, ____ days per week)

    4. Manage Stress - list main stressors ____________________________________________________

    Formal interventions (counseling or classes, support group or therapy group)

    Name: _______________________

    Date: ____________________Date of Birth: ______________

    MR #: ___________________

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    Assessment and Management of Chronic Pain

    Second Edition/March 2007

    Functional Ability Questionnaire

    Instructions: Circle the number (1-4) in each of the groups that best summarizes your ability.

    Add the numbers and multiply by 5 for total score out of 100.

    ________ Self-care ability assessment1. Require total care: for bathing, toilet, dressing, moving and eating

    2. Require frequent assistance

    3. Require occasional assistance4. Independent with self-care

    ________ Family and social ability assessment

    1. Unable to perform any: chores, hobbies, driving, sex or social activities2. Able to perform some

    3. Able to perform many

    4. Able to perform all

    ________ Get-up-and-go ability assessment1. Able to get up and walk with assistance, unable to climb stairs

    2. Able to get up and walk independently, able to climb one flight of stairs

    3. Able to walk short distances and climb more than one flight of stairs

    4. Able to walk long distances and climb stairs without difficulty Lifting ability assessment

    Name: ______________________

    Date: _______________________

    Date of Birth: ________________MR #: _________________________

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    Urine Drug Screen

    ToolkitCommunity Care of Wake and Johnston

    Counties

    This is a tool that may be used to assist providers in prescribing medications safely

    when treating individuals with chronic pain.

    2012

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    TABLE OF CONTENTS

    Introduction to the Urine Drug Screen Toolkit...3

    I. Core Elements.......................................................................................................................... 4

    Information for Staff............................................................................................................. 5-6

    Information for Patients ....................................................................................................... 7-8

    II. Polices and Procedures ............................................................................................................ 9

    a. Preparing the office ............................................................................................................... 10

    b. Routine Procedure ................................................................................................................. 10

    c. Performing the Test ............................................................................................................... 10

    III. Reading and Interpreting the Results ............................................................................. 12

    a. Reading & Interpreting .......................................................................................................... 13

    b. Special Consideration ............................................................................................................ 13

    i. Abnormal Results: Negative for Prescribed Medication ....................................................... 13

    ii. Abnormal Result: Positive for an Unprescribed/Illicit Substance ......................................... 13

    IV. Documenting Results...14

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    Introduction

    This Urine Drug Screen Toolkit is a resource that may be used

    to assist medical care providers in treating and managing

    individuals with chronic pain.

    These are some recommendations and you are encouraged to

    adopt and utilize practices in this toolkit that you find helpful.

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    I. CORE ELEMENTS

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    Information for Staff

    Who to Test

    Patients on chronic opiate regimen

    New patients already on narcotics

    Patients that you inherit

    Suspicious/ unusual behavior: Pseudo-addiction

    Patients with a history of addiction or currently in recovery

    When to Test

    Frequency: The decision on how often to collect samples is up to the practitioner andcan vary depending on the individual patient. For example, take into account patient

    characteristics such as:

    o Patient behavioro Past positive testso Indications of abuse or addiction

    Schedule: Research suggests it is best practice to collect samples on an unannounced

    basis. Two to three collections per year may be enough for pain patients who do not show

    signs of abnormal behavior

    First Visit

    At the beginning of the visit-before a prescription is written

    Before starting controlled substances

    Change in medication type or dosageDecline in patients level of functioning/mental status

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    Common adulterants typically produce telltale signs of tampering: Drano, bleach andvinegar change the specimen's pH outside the normal range, goldenseal tea causes the

    specimen to turn brown, soap causes the specimen to become cloudy or bubble when

    shaken, table salt forces the samples relative density out of the normal range.

    If results are positive, for illicit substances or prescription medications that are notprescribed, it should be discussed in a non-judgmental, supportive way with the patient to

    see if there might be another cause of the positive result. Sometimes detecting an illicitsubstance can be used as a motivation to change.

    A referr al to addiction speciali st should be considered and is strongly encouraged to rul e

    in or out any substance abuse or dependency issues.

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    [Practice Letter head/logo]

    Our practice is committed to delivering high

    quality and safe care to our patients.

    A growing patient safety problem is

    unintended overdoses and deaths amongpatients using prescribed pain medications.

    In response to this problem patients who are

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    Information for Patients

    Your doctor wants to make sure you are receiving safe and quality care. Under somecircumstances you may be asked to provide a urine sample while you are receiving

    treatment.

    Q. How Can Testing My Urine Help My Doctor?

    A. Urine screens are used as a tool to help your doctor learn more information about the

    medications in your system. The information in your results can help the doctor detect dangerous

    drug interactions and protect you from any risk. The doctor uses your result


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