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      CIM  THEN  AND  NOW  -­‐  Part  1    There’s  a  saying  that  “necessity  is  the  mother  of  invention”  and  that  was  true  in  the  founding  of  the  CIM  Toronto  Branch  and  of  CIM  itself.    The  time  is  1941,  WWII  is  well  under  way  and  Canada  is  the  arsenal  of  the  allied  forces.    In  order  to  aid  the  war  effort  by  increasing  production  efficiency,  an  industrial  engineering  training  course  in  time  &  motion  study  was  instituted  and  taught  in  Hamilton.      This  was  part  of  “the  dominion/provincial  war  training  plan”.      Students  travelled  from  the  Toronto-­‐Hamilton  area  to  take  this  course.      Among  the  teachers  were  J.D.  Woods  (Woods  Gordon)  and  prof.  Ralph  Presgrave.  Prof.  Presgrave  suggested  the  forming  of  a  society  by  the  course  grads.    Jack  Gringorten  led  a  group  in  writing  a  constitution  and  organizing  “the  society  of  industrial  methods  engineers”  in  1942.    This  group,  with  jack  as  president,  held  their  meetings  within  the  Toronto  area,  thus,  the  Toronto  Branch  was  born.      The  society  continued  with  its  industrial  engineering  focus  until  the  end  of  the  war  in  1945.      In  1946  the  society  decided  to  broaden  its  field  in  order  to  cover  all  phases  of  industrial  management.    Jack  Gringorten  revised  this  original  constitution  and  the  new  group  became  known  as  “the  Canadian  Industrial  Management  Association”  after  the  revised  constitution  was  adopted  at  a  meeting  held  in  Toronto.    So  Toronto  was  also  the  founding  branch  of  CIMA.    “Back  in  that  period  we  were  working  in  time  study  and  methods  engineering  and  studying  at  night.  We  used  to  meet  in  hart  house  at  U  of  T,  where  we  had  dinner  before  the  meeting.  Dinner  used  to  cost  us  all  of  $1.25.      We  held  our  meetings  in  the  common  room  where  we  exchanged  mainly  technical  information  relating  to  our  work”.  (These  reflections  are  by  Mel  Lerman  a  Toronto  Branch  member  since  1947,  covering  the  past  54  years)    While  we’re  in  this  1940s  period,  other  students  were  attending  another  industrial  engineering  course  at  McMaster  University  in  Hamilton.      One  of  the  instructors  was  Arnold  Longley,  who,  along  with  some  of  his  students,  founded  the  “Canadian  Industrial  Engineering  Association”  in  the  Hamilton  -­‐  Galt  area.    “We  were  on  the  Hamilton  Board  and  attending  McMaster,  when  we  felt  it  would  be  closer  to  attend  Waterloo  College  (Wilfred  Laurier  U.)  in  Kitchener,  so  we  got  together  and  formed  the  Grand  Valley  chapter  in  the  Kitchener-­‐Galt  area.    The  board  met  in  our  living  room  and  debated  whether  the  course  and  branch  would  “fly.”    We  were  prepared  to  “pony  up”  for  the  instructor  if  it  didn’t.  The  chapter  was  successful  right  from  the  start,  as  there  was  a  huge  response  to  our  ad  for  members  and  this  money  paid  for  the  administration  of  the  course  at  Waterloo.”  (These  are  some  reflections  by  Don  MacLeod  and  a  group  of  the  charter  members  of  the  C.I.E.A.  Grand  Valley  Branch.  (Ted  Turner,  Mervyn  Souder,  Bert  Munro.)  

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 The  activities  of  CIMA  were  concentrated  around  the  Toronto  area  for  the  next  three  years.    Then,  at  a  meeting  involving  the  Toronto  Branch  of  CIMA  plus  the  Grand  Valley  and  Hamilton  chapters  of  “the  Canadian  Industrial  Engineering  Association”,  it  was  decided  to  merge  these  two  associations  and  form  a  three  branch  operation  under  the  CIMA  banner  in  1949.    While  CIMA  consisted  of  three  autonomous  branches,  they  also  saw  the  need  for  a  central  authority  to  guide  the  progress  of  the  different  branch  groups  on  parallel  paths.  Thus,  the  “National  Council”  was  formed  in  1954.  The  council  is  made  up  of  delegates  from  all  the  Branches  who  meet  to  co-­‐ordinate  activities  and  set  overall  policy  for  the  association.    The  first  national  council  of  CIMA  was  convened  in  Toronto  in  November  1954.  Representatives  from  those  Branches  met  to  chart  a  development  and  expansion  program  that  would,  eventually,  establish  Branches  across  Canada.    Jack  Gringorten  was  elected  the  first  national  president.    Letters  patent  for  the  association  were  issued  in  October  1958.    

 CIMA  had  made  steady  progress  as  an  organization  but  there  was  no  coordinated  course  content,  as  each  branch  ran  its  own.  One  of  the  first  tasks  of  the  national  council  was  to  review  and  standardize  these  different  courses  into  one  national  course.  This  universal  program  was  adopted  by  the  three  Branches  in  1955.    The  program  was  taught  at  selected  universities  and  colleges  as  part  of  their  extension  departments,  under  sponsorship  of  CIMA.      In  1956  the  association  was  granted  a  charter  as  an  educational  organization  by  the  Province  of  Ontario.    Course  graduates  received  a  “Certificate  in  Industrial  Management”.  

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 “Through  the  years  we  held  meetings  in  several  locations  throughout  Toronto,  such  as:  Hart  House-­‐Ports  of  Call  restaurant  complex-­‐the  oak  room  in  Union  Station  -­‐  Park  Plaza  Hotel.    In  the  beginning  we  used  to  get  approximately  20  people,  then,  when  we    had  a  full  program,    averaged  around  200  people  a  meeting,  we  even  had  400  plus  at  some  meetings.”    (These  are  some  more  reflections  by  Mel  Lerman.)    In  1957,  a  group  started  operations  in  the  St.  Catherine’s  area,  formed  the  Niagara  District  Branch  and  joined  the  three  original  branches  under  the  CIMA  banner.  The  national  council’s  expansion  program  started  to  take  full  effect  soon  afterwards.    Between  1957  and  1970  branches  were  organized  throughout  Ontario,  Quebec,  Manitoba,  Nova  Scotia,  Saskatchewan,  Alberta  and  British  Columbia,  so  that  today  there  are  branches  from  “sea  to  sea”.  Along  with  these  “new”  branches,  the  other  provinces  also  granted  educational  charters  to  CIMA  and  in  1965  the  national  council  revised  the  course  graduates  designation  to  “Certified  Industrial  Manager”.    

 With  all  of  this  expansion  going  on,  it  became  apparent  the  organization  needed  a  full  time  secretariat,  subsequently  a  national  office  was  opened  with  E.  C.  (Ted)  Luke  as  the  first  executive  secretary  in  September  1964.    The  first  office  was  located  at  119  Chaplin  Crescent.  Quickly  outgrowing  this  space,  the  staff  moved  to  51  Eglinton  Avenue  East  in  

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November  1965  and  for  the  next  10  years,  this  location  was  their  home.      While  acting  as  executive  secretary,  Ted  and  an  editorial  board  consisting  of  “Chuck”  Lepore  and  Jack  Gray  initiated  the  “Industrial  Manager”  magazine  in  December  1965.    This  magazine  is  now  “The  Canadian  Manager”.  Ted  was  executive  secretary  for  an  8  year  period  from  1964  to  1972.    During  this  period  he  greatly  assisted  the  Institute’s  growth.    A  significant  event  occurred  in  May  of  1966,  when  the  Hamilton  branch  presented  a  “Certified  Industrial  Manager”  certificate  to  Mrs.  Irene  Stevens.    She  thus  became  the  first  woman  graduate  in  CIMA  history.    In  fact,  this  was  a  double  first  as  Irene’s  husband  Victor,  also  graduated.  Thus  they  formed  the  first  husband/wife  team  to  graduate.      In  a  conversation  with  Hamilton  executives  as  reported  in  the  Industrial  Manager  in  1966,  Irene  Stevens  said:    “at  the  time  of  enrolling  I  had  no  idea  that  for  four  years  I  would  be  the  only  female  student.  I  had  some  doubts  in  my  mind  as  to  the  actions  I  took  however  I  was  determined  not  to  let  our  side  down.  It  did  not  take  long  to  get  acclimatized  and  my  fellow  students  were  just  wonderful  in  helping  me  with  the  CIM  course.    CIM  has  really  helped  me  with  my  business  success”.    With  branches  from  “sea  to  sea”,  the  national  council  created  a  regional  organization  to  assist  it  in  governing  the  Institute.  This  took  effect  in  1967  and  since  then  Regional  Presidents  have  been  elected  annually  to  supervise  operations  in  five  regions:    Central  /  Western,  (B.C.  Alberta,  Saskatchewan  &  Manitoba),  Ontario  West,  Ontario  East,  Quebec  and  Atlantic.    Another  60s  phenomenon  was  the  recognition  of  companies  identified  with  CIMA  or  “company  members”.    These  were  companies  that  supported  students  in  the  CIMA  course.  Often,  upon  graduation,  these  students  were  promoted  within  their  various  companies  and  so,  these  companies  retained  a  relationship  with  the  association.    A  list  of  25  of  these  companies  was  published  in  the  March/April  1967  edition  of  the  “Industrial  Manager”.      While  this  CIMA  expansion  was  going  on,  enquiries  were  coming  in  from  various  other  “non-­‐  industrial”  fields  for  management  training  courses.    The  time  was  approaching  for  the  “association”  to  become  a  home  for  the  entire  managerial  profession  in  Canada.    Many  meetings  were  held  throughout  the  “association”  to  discuss  such  an  important  step.  Finally,  at  the  annual  general  meeting  in  Winnipeg  in  June  of  1970,  it  was  unanimously  approved,  to  change  the  name  of  the  “association”  to  the  “Canadian  Institute  of  

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Management.”  Interim  authority  to  use  this  new  name  was  granted  by  the  Federal  Department  of  Consumer  and  Corporate  affairs  and  subsequently,  the  supplementary  letters  patent  were  granted  in  1978,  20  years  after  the  first  letters  patent.    Parallel  with  the  “Institute’s”  expansion,  the  educational  side  also  “expanded”  its  function,  in  order  to  accommodate  the  new  major  spheres  of  management  expertise.      This  was  given  a  huge  boost  in  1973,  when  the  Federal  Department  of  Industry,  Trade  and  Commerce  authorized  a  substantial  grant  to  CIM  to  broaden  the  appeal  of  its  program.  The  result  of  this  grant  was  a  new  program  that  covered  management  development  in  all  fields  from  manufacturing  to  public  service.    It  impacted  on  both  large  and  small  businesses  and  was  dynamic  in  meeting  the  changing  needs  of  management.  The  course  graduates  designation  then  became  “Certificate  in  Management”.    

As  students  taking  the  CIM  course,  we  were  encouraged  to  form  “study  groups”  to  work  on  class  projects  and  case  studies  at  home.    These  “study  groups”  led  to  some  lasting  friendships  over  the  years.  “My  husband  and  his  study  group  were  working  on  a  case  study  in  our  house  one  night,  involving  a  taxi  driver  who  was  fired  for  sleeping  on  the  job,  (remember  this  one  people?),  there  was  lots  of  heated  discussion  over  many  hours,  both  pro  and  con.  Finally  they  all  decided  to  simulate  the  position  of  the  driver.    They  were  all  lying  on  

the  floor  with  their  feet  up  on  the  sofa  when  I  went  to  make  them  some  coffee.  Suddenly  it  was  very  quiet  and  when  I  came  back  with  the  coffee  and  cookies  there  they  were  all  sound  asleep  -­‐  case  closed”.  (These  are  some  reflections  from  my  wife  Hazel  about  life  as  a  student’s  wife.)    We  were  really  on  a  roll  now  and  the  national  office  was  getting  swamped  with  administrative  services  to  the  Institute.    Recognizing  this,  the  national  council  voted  to  engage  a  professional  association  services  group.    This  was  the  beginning  of  the  Taylor  Enterprises  group  and  the  move  of  the  national  office  to  2175  Sheppard  Avenue  East  in  1975.    Harold  Taylor  became  the  new  national  administrator  of  CIM  and  edited  the  

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magazine.    In  1979  Joan  Milne  of  Taylor  Enterprises  became  the  National  Administrator  and  was  appointed  Executive  Director  in  1982.  Joan  is  now  President  of  Taylor  Enterprises  and  has  been  Executive  Director  of  CIM  for  the  past  20  years.    In  1997  Joan  also  became  the  official  spokesperson  for  CIM  for  publicity  purposes.    An  interesting  event  in  1970  was  the  establishment  of  an  international  branch.    This  branch  covered  members  at  large  who  lived  more  than  50  miles  from  any  branch  centre.    These  members  are  located  both  in  Canada  and  around  the  world.    The  first  volunteer  secretary  of  this  group  was  John  Podmore  of  the  Grand  Valley  Branch.    Another  major  event  in  the  mid-­‐70s  was  the  establishment  of  a  Board  of  Governors.  This  body  was  composed  of  senior  business  executives  who  would  be  able  to  guide  the  progress  of  the  Institute.  The  purpose  of  the  Board  was  to  provide  directions  to  the  President  and  Board  of  Directors  of  the  Institute.    The  first  Board  of  Governors  meeting  was  held  in  September  1974.    

               Since  CIM  was  now  the  home  of  the  managerial  profession  in  Canada,  it  was  recognized  that  a  set  of  professional  standards  were  required  for  persons  managing  the  services  and  resources  of  Canada’s  economy.    Exploratory  discussions  started  in  1942,  followed  by  various  detailed  sessions  over  many  years.  This  original  idea  culminated  in  1967  when  an  official  report  recommended  the  establishment  of  a  professional  designation.    The  

The first meeting of the Board of Governors of the Institute was held on Thursday, September 26, at the Carlton Club in Toronto. The meeting proved to be exciting and fruitful in establishing new directions for the Institute. Shown from l. to r.: John H. Brace, President, Honeywell Canada, Brig. General Bruce J. Legge, E.C., President, Canada Safety Council, President, Medical Legal Society, Victor D. Prendergast, M.B.A., C.I.M., P.Eng., Manufacturing Manager, S.C. Johnson Ltd., George A. Heaton, C.I.M., President of the Institute, Jacques A. Viau, C.I.M., Immediate Past President of the Institute, Manager of Personnel, Canadian Broadcasting Corporation, and Thomas H. Savage, C.I.M., President ITT Canada Ltd. Not pictured: Paul J. Tuz, C.D., P.E., P.Eng., M.B.A., Executive Director of the Institute, Donald G. MacLeod, President, Savage Shoes.

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“Professional  Manager  (P.Mgr.)”  program  was  finalized  in  1972  and  then  received  final  approval  from  the  National  Board  of  Directors  in  January  1975.    Now,  this  designation,  (P.Mgr.),  provides  recognition  for  individuals  who  meet  an  established  set  of  criteria  that  reflect  a  high  standard  of  professional  competence.    This  designation  also  provides  an  incentive  to  university  graduates  with  backgrounds  in  other  disciplines,  to  enter  the  management  field  as  a  professional.    In  1978/80  an  independent  study  program  was  started  for  those  students  who  were  unable  to  attend  classes  in  a  post-­‐secondary  establishment.    It  was  based  on  the  current  course  material  and  is  continuing  to  thrive  today.    Until  the  mid  ‘80s,  CIM  enjoyed  its  position  as  an  educational  organization,  where  our  educational  program  was  taught  at  selected  post-­‐secondary  establishments.  However,  from  this  period  on,  we  began  competing  with  established  courses  in  management  subjects  given  at  these  establishments.  An  educational  advisory  committee  was  set  up  by  the  national  council  to  monitor  this  situation  and  their  report  suggested  a  gradual  phasing  in  of  an  equivalency  program.  Course  outlines  have  been  approved  at  post-­‐secondary  establishments  across  Canada  and  by  the  end  of  the  1999  educational  year  a  C.I.M.  designation  could  be  obtained  through  this  equivalency  program.    One  of  the  highlights  of  the  80s  was  the  “Cossman  Seminars”.    E.  Joseph  Cossman  was  an  entrepreneur  “par  excellence”.  He’s  was  called  king  of  the  mail  order  business.    He  authored  10  books,  and  invented  a  million  selling  toys.  In  20  years  he  earned  $25  million.  Even  though  now  retired,  he  gives  a  series  of  free  lectures  and  then  a  2  –day  seminar  on  “how  to  make  money  in  your  own  business”.      Cossman’s  lecture/seminar  series  were  sponsored  by  CIM  and  were  held  in  Toronto,  Hamilton,  London,  Kitchener,  Ottawa,  Montreal,  Winnipeg,  Calgary,  Edmonton  and  Vancouver.    The  seminars  were  held  to  encourage  Canadians  to  become  entrepreneurs  and  leaders  in  business.    It  was  estimated  that  over  1  million  people  heard  about  CIM  through  them.    A  sad  note  for  the  80s  was  the  passing  of  the  leader  of  CIM’s  founding  fathers.  Jack  Gringorten  died  in  1984  at  the  age  of  75.    In  1986  the  Institute  broadened  its  educational  base  in  order  to  serve  three  separate  markets.    A  new  entry  level  educational  program  was  designed  to  meet  the  needs  of  first  line  supervision.  This  is  a  three  year  course  and  the  designation  is  “Certificate  in  Supervisory  Management”  (C.S.M.).      The  original  CIM  program  was  upgraded  to  meet  the  broader  needs  of  today’s  middle  management  positions.    This  is  a  four  year  course  with  the  designation  “Certified  in  Management”  (C.I.M.).    The  professional  manager  designation  (P.Mgr.)  for  senior  managers  

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was  also  upgraded  to  include  demonstrated  analytical  and  writing  skills.    The  C.S.M.  program  started  in  the  fall  of  1986.    In  the  fall  of  1987  the  Institute  introduced  a  merit  award  program  designed  to  provide  ongoing  recognition  for  services  rendered  to  the  Institute  in  advancing  its  aims.  The  idea  was  to  provide  some  incentive  for  graduate  members  to  continue  their  activity  within  the  organization.    Each  branch  has  a  merit  award  committee  to  monitor  and  administer  this  program  according  to  specific  rules  regarding  points  earned.  Starting  in  1988,  the  awards  are  as  follows:    

• 200  points  –  bronze  merit  award  • 300  points  –  silver  merit  award  • 400  points  –  gold  merit  award  • 500  points  –  diamond  merit  award  • 1000  points  -­‐  sapphire  merit  award  

 With  the  beginning  of  the  ‘90s  the  federal  economy  took  a  dive  and  all  types  of  businesses  suffered.    CIM  took  it’s  “lumps”  also,  but  being  a  dynamic  organization,  managed  to  “swing  with  the  punches”.    One  of  the  ways  was  as  follows.    As  the  world  was  becoming  smaller  through  improved  communications,  CIM  decided  to  expand  and  take  advantage  of  this  situation.  In  1991  our  then  Academic  Dean,  Dr.  Phillip  Wright,  led  a  team  on  a  visit  to  Hong  Kong  to  investigate  the  setting  up  of  a  CIM  branch  and  the  offering  of  our  C.S.M.  course.  The  trip  was  successful  and  the  first  group  of  students  graduated  in  1992.    As  a  follow  up  to  our  newly  broadened  education  base  a  Chartered  Manager  (F.CIM)  program  was  established  in  1993.  This  program  is  for  senior  managers  who  have  graduated  from  the  CIM  program.  It  consists  of  an  additional  12  courses  in  order  to  reach  an  obligatory  60  credits.  These  credits  can  also  be  obtained  through  equivalencies,  or  a  candidate  can  qualify  with  an  MBA  or  PhD  in  management.    More  proof  of  the  dynamism  of  CIM  came  in  1994  when  the  Institute  adopted  its  first  strategic  plan.    It  actually  started  a  year  earlier  as  a  co-­‐operative  venture  between  the  branches,  the  regions  and  the  National  Board  of  Directors.  In  a  series  of  bi-­‐regional  meetings  all  the  memberships  concerns  were  welded  into  a  forward  thinking  strategic  plan  which  was  unanimously  accepted  at  the  1994  AGM  in  Winnipeg.    It  includes  a  mission  statement  as  follows:  “the  Canadian  Institute  of  Management  is  committed  to  leadership  in  promoting  management  professionalism,  efficiency,  effectiveness  and  excellence  in  individuals  and  organizations”.    Plus,  the  plan  deals  with  the  5  areas  of  operation:  education,  marketing,  membership,  finance  and  administration.  The  plan  is  dynamic  and  will  be  revised  periodically.      

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Part  of  this  strategic  plan  was  the  replacement  of  the  Board  of  Governors.    Decisions  to  meet  the  challenges  of  the  changing  times  and  involve  the  general  membership  in  the  decision  making  process  necessitated  this  move.    In  place  of  the  Board  of  Governors  the  Past  Presidents  Council  was  introduced.    This  council  utilizes  the  Past  Presidents  strengths  and  counseling.    In  1994  the  Institute  also  introduced  the  corporate  membership  category.  This  should  not  be  confused  with  the  previous  company  memberships,  which  was  introduced  in  the  late  60s.    Corporate  members  pay  a  fee  and  for  this  fee  they  get  a  CIM    plaque,  a  published  company  profile  in  “The  Canadian  Manager”,  advertising  deals  in  “The  Canadian  Manager”,  2  general  members,  the  use  of  the  CIM  logo,  plus….  The  following  is  a  partial  list  of  the  original  corporate  members:  Consumer  Gas  (Niagara  Branch),  Personal  Insurance  (Winnipeg  Branch),  Stress  Crete/King  Luminaire  (Hamilton  Branch),  Steelcase  Canada  (National),  The  Canadian  Coast  Guard  (Sarnia  Branch)  and  the  Metropolitan  Toronto  Police  Service  (National).    Another  first  for  CIM  in  the  fall  of  1996  was  when  the  Institute  began  its  first  in-­‐house  CIM  programs.    The  first  one  was  at  Steelcase  Canada  in  Toronto,  after  a  series  of  meetings  involving  Steelcase  V.P.  Human  Resources  and  our  Academic  Dean,  Executive  Director  and  National  Administrator.  The  program  started  with  20  students  in  September  1996.    A  second  in-­‐house  program  was  taking  place  at  the  Canadian  Coast  Guard’s  regional  headquarters  in  Sarnia.    The  CIM  program  seemed  to  fit  the  Coast  Guard’s  HR  Management  strategy  and  so  a  pilot  program  was  launched  with  24  students  also  in  September  1996.    Throughout  this  historical  review  we  have  often  referred  to  AGMs  and  annual  conferences.    AGMs  are  automatic  (as  required  by  letters  patent),  to  be  held  annually,  to  conduct  the  business  of  the  organization  and  this  year  (2002)  we’ll  be  holding  our  60th  AGM.    National  conferences  however,  are  another  matter.    They  are  open  to  CIM  members  and  non-­‐members  and  generally  consist  of  educational  seminars,  plus  a  companion  program  and,  of  course,  networking  receptions  and  the  President’s  Ball.    The  first  one  was  held  in  June  of  1967,  as  a  centennial  project,  on  the  25th  anniversary  of  CIM.      The  location  was  Niagara  Falls  and  the  conference  was  hosted  by  the  Niagara  District  Branch.    It  was  a  great  success  and  has  been  an  annual  event  ever  since.  This  year  (2002)  will  mark  our  36th  annual  conference  and  our  60th  AGM.  

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 We  previously  mentioned  the  “Industrial  Manager”  forming  the  “Canadian  Manager”  in  December  1965.  This  magazine  is  published  quarterly  and  also  replaced  a  newsletter  type  of  publication  from  National  known  as  “news  and  notes”.    The  Branches  also  have  their  own  information  sheets,  publishing  local  news  and  events.    Another  popular  national  newsletter  is  “Tips  from  the  Top”  which  is  published  bimonthly.    Academic  equivalencies  received  recognition  in  the  Ontario  college  system  in  1999,  when  the  C.I.M.  course  curriculum  and  the  P.Mgr.  Certificates  were  presented  to  the  joint  educational  qualifications  subcommittee.    A  review  of  the  submissions  has  granted  the  C.I.M.  certificate  two  (2)  steps  below  maximum  level  on  the  college  system  salary  grid,  and  the  P.Mgr.  which  is  one  (1)  step  below  that  same  level.    The  full  announcement  appears  below.    So  here  we  are  at  the  Millennium.  At  the  2000  AGM  we  were  given  another  instance  of  how  dynamic  CIM  is.    Our  first  woman  National  President,  Betty  Smith  of  the  Lake  Simcoe  Branch  has  taken  the  Institute  into  the  21st.  Century.    This  is  34  years  after  the  first  woman  graduated  with  a  C.I.M.A.  diploma.  

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 Now  that  we  are  officially  at  the  start  of  the  21st.  Century,  what  does  CIM  have  to  look  forward  to?      Our  personal  lifestyles  have  changed  dramatically.  60  years  ago  there  was  little  competition  from  other  forms  of  communication.  Even  into  the  70s,  television  didn’t  have  that  much  impact  on  a  good  Branch  meeting.    Now,  however,  we  e-­‐mail  family  and  friends,  rather  than  see  them,  because  “it’s  instant”  and  24/7/365.    Cell  phones  allow  us  to  talk  to  each  other  (when  we  don’t  e-­‐mail)  from  any  location  on,  or  above  the  earth.    With  all  these  technological  advances  we  now  appear  to  be  dealing  with  each  other  “at  arm’s  length”.    We  also  have  a  wholly  different  corporate  lifestyle  than  we  enjoyed  60,  30,  even  10  years  ago.    In  our  work  we  no  longer  need  go  to  the  office,  when  the  internet  allows  us  to  work  from  our  homes.  Global  meetings/conferences  are  held  via  teleconferencing,  or  satellite.    Neither  do  we  work  for  a  company  “for  life”.    We  are  subject  to  the  vagaries  of  the  “global  economy”  which  has  spawned  the  greatest  interest  in  entrepreneurship  in  our  lifetimes.    Closer  to  home,  we  have  the  main  CIM  courses  and  equivalencies  as  methods  of  earning  a  C.I.M.  designation.    Plus,  our  courses  are  now  on-­‐line,  in  order  to  meet  today’s  requirements.    Maybe,  because  of  this  “arm’s  length”  tendency,  we  need  to  return  to  that  earlier  method  of  communication,  talk  to  each  other.    There  is  still  nothing  like  a  good  Branch  meeting  in  order  to  accomplish  this.    Discussions  with  our  peers  will  never  go  out  of  style  and  neither  will  inter-­‐acting  with  them  and  listening  to  a  good  speaker  on  a  current  management  topic.    CIM  continues  to  be  flexible  and  grow  with  the  changing  times.  It  remains  Canada’s  leading  management  professional  organization  in  this  21st.  Century.  CIM’s  progress  will  continue  for  the  next  60  years.    

CIM  THEN  AND  NOW  –  Part  2    I  ended  the  first  part  of  “then  and  now’  with  the  words  “CIM’s  progress  will  continue  into  the  next  60  years”.    Well  we  are  now  through  the  first  10  years  of  this  21st.  Century  and  it  seems  to  be  a  good  time  to  review  those  years.    A  significant  event  occurred  in  2001  that  has  changed  our  current  and  future  lifestyles  forever.  On  September  11,  2001  international  terrorists  flew  passenger  carrying  commercial  aircraft  into  the  twin  world  trade  towers  in  New  York  City.  This  caused  those  towers  to  crumble  and  crash  to  the  ground,  killing  nearly  3000  civilians.  The  event  is  recognized  now  as  simply  9/11  –  “the  day  the  world  stopped”.    Somewhat  hidden  by  these  international  terrorist  activities,  a  significant  historic  agreement  was  reached  between  CIM  and  Lakeland  College  in  Alberta.  The  two  

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organizations  became  educational  partners  wherein  Lakeland  graduates  would  also  receive  a  C.I.M.  diploma.    In  2002  new  international  security  measures  would  be  introduced  that  would  affect  the  travelling  public  and  become  the  new  “norms”  of  our  daily  lives.    Decisions  would  be  required  to  meet  whatever  effects  these  new  challenges  would  place  on  CIM.      In  order  to  meet  these  new  challenges  CIM  National  spent  a  significant  part  of  2001/2002  developing  a  Business  Plan.    We  started  by  initiating  a  CIM  brand  awareness  campaign  in  order  to  attract  more  members.      The  major  event  of  2002  was  CIM’s  60th  anniversary  AGM  and  conference  held  in  Alliston,  Ontario.    The  conference  was  put  together  by  the  Ontario  East  Region  in  a  great  spirit  of  cooperation.    All  4  Branches  worked  to  host  a  very  successful  event.    The  National  Board  introduced  its  recently  developed  Business  Plan  to  CIM  at  this  anniversary  conference.    The  establishment  of  three  “diamond  jubilee  educational  scholarships”  honouring  Ron  Smithson  of  Hamilton,  Mel  Lerman  of  Toronto  and  Lucy  MacEachran  of  Sydney  in  partnership  with  the  Canadian  School  of  Management,  were  also  announced  at  the  conference.    CIM’s  diamond  jubilee  conference  was  blessed  with  a  record  number  of  attendees,  who  had  many  reasons  to  celebrate.  See  below  for  some  of  our  award  recipients.    

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 As  we  said  goodbye  to  2002,  we  also  said  goodbye  to  Mr.  Joseph  (Joe)  Cossman.        If  you  were  with  us  in  the  ‘80s  everyone  certainly  remembers  Cossman.  Ten  out  of  our  seventeen  Branches  hosted  a  seminar  with  him  and  CIM  thought  so  much  of  him  that  we  included  a  section  of  a  recruiting  movie  about  him,  with  the  author  playing  Joe  Cossman.        A  past  president  of  the  Central  Region,  Denise  L.  Moreau  of  the  Winnipeg  Branch,  also  died  in  2002  and  is  sadly  missed  by  all  who  knew  her  well.    As  the  National  Board  and  committees  worked  their  way  through  the  new  Business  Plan,  more  sections  of  the  plan  were  put  into  action,  particularly  in  the  brand  awareness  campaign.    Advertising  in  various  media  outlets  was  undertaken  in  order  to  attract  more  members.  This  was  a  result  of  the  increase  in  CIM  designations  being  earned  through  education  equivalencies.    To  assist  in  this  effort,  Mike  Cook  who  was  then  National  Director  of  Communications  introduced  the  new  national  web  site  developed  by  Bayne  Robertson’s  group  of  Winnipeg.  This  initial  web  site  was  eventually  redeveloped  and  the  enhanced  web  site  was  re-­‐

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launched  in  2003.    This  web  site  (www.cim.ca)  brought  the  Institute  to  a  central  point  for  all  of  its  National  news,  Branch  news  and  events.    It  is  a  dynamic  site  and  will  be  updated  on  a  regular  basis.  A  dramatic  improvement  in  bilingualism  was  also  made  to  the  national  magazine  and  the  web  site.    In  the  mid  2000’s  the  National  Council  requested  a  membership  demographics  survey  to  see  how  we  could  best  improve  the  organization  for  the  future.    This  survey  was  conducted  by  Quality  Management  Inc.    The  survey  results  proved  interesting  and  should  be  under  continuous  review  as  we  forge  ahead.    Quality  Management  Inc.  found  six  areas  of  major  concern  and  these  should  be  the  basis  of  our  concentration  for  the  future.    They  are  as  follows:  

• Services;      • Involvement;      • Interaction/communication;        • Industry  awareness;      • Continued    professional    development;  and    • Accreditation.  

 Some  key  quotes  from  the  survey  are  noted  here:    

• “CIM  must  reinvent  itself.  Management  has  changed  through  the  years  but  CIM  has  not”.  

• “more  refresher  courses  for  alumni”.  • “joint  ventures  with  other  professional  organizations”.    • “the  CIM  designation  needs  to  be  fully  recognized  by  all  post-­‐secondary  institutions  if  

the  workplace  is  to  recognize  it  as  an  important  designation  for  its  employees  to  attain”.  

 The  National  Board  of  Directors,  in  their  summation  of  the  survey,  committed  to  addressing  the  areas  of  concern  in  order  to  define  the  way  in  which  CIM  is  perceived  by  the  public.    April  3rd  2004  was  a  great  day  for  CIM  as  it  saw  the  inauguration  of  a  new  British  Columbia  Branch  of  CIM.    This  truly  gives  CIM  Branches  from  coast  to  coast.    This  new  Branch  was  a  dedicated  effort  by  such  western  notables  as  Wilf  Barranoik,  Peter  Fernandes  and  Linda  Gordon.    

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 Not  only  did  we  have  a  new  CIM  Branch,  but  at  the  AGM,  we  also  elected  a  new  National  President.    Mike  Cook  took  over  the  reins  after  the  AGM  and  Betty  Smith  moved  over  to  the  roll  of  Past  President  after  an  illustrious  four  years  of  running  CIM  National.    2004  closed  out  on  a  sad  note  as  Lucy  MacEachern  R.N.,  C.I.M.,  P.Mgr.  died  of  Lou  Gehrig’s  disease  (ALS),  in  October.    Lucy  had  a  long  standing  record  of  service  to  CIM  and  almost  recognized  her  dream  of  becoming  the  first  woman  National  President.    She  was  one  of  three  honourees  of  the  newly  established  diamond  jubilee  educational  scholarships.      In  our  Spring  2005  Canadian  Manager  Magazine,  Mike  Cook  announced  a  major  change  in  the  administration  services  of  CIM,  as  follows:    

“The  Finance  Committee  has  been  busy  working  at  developing  and  implementing  a  request  for  proposal  (RFP)  for  the  contract  to  cover  our  administrative  services.  This  Committee,  headed  by  our  National  Secretary  treasurer,  Nancy  Aiello,  has  put  in  a  tremendous  amount  of  time  and  effort  to  e  sure  that  the  firm  that  provides  our  administrative  services  is  ready,  willing,  and  able  to  help  us  achieve  our  goals  in  a  cost  effective  manner.  The  successful  proponent  of  that  process  is  Base  Consulting  and  Management  Inc.,  in  Toronto.  www.baseconsulting.ca.  This  company  was  able  to  clearly  demonstrate  that  they  have  the  full  skills,  knowledge,  and  abilities  to  not  only  meet  our  current  needs,  but  to  help  us  to  develop  and  grow  for  the  future.”  

 This  meant  that  Taylor  Enterprises’  long  service  of  providing  CIM’s  administrative  services  was  over  and  that  Joan  Milne  would  no  longer  be  our  Executive  Director.  Mike  Cook  acknowledged  their  commitment  to  CIM,  and  thanked  Taylor  Enterprises  for  their  past  services.    He  also  praised  the  RFP  sub-­‐committee  consisting  of  Nancy  Aiello,  National  

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Secretary/Treasurer;  Betty  Smith,  Past  National  President;  and  Mardi  Stevenson  Ontario  West  Regional  President.    However,  to  finish  this  2005  saga  on  a  lighter  note,  Betty  Smith  announced  that  Joan  Milne,  P.Mgr.,  C.Mgr.  was  made  CIM’s  newest  National  Life  Member  for  outstanding  service  as  Executive  Director  of  CIM  and  her  leadership  of  Taylor  Enterprises  in  providing  administrative  services  to  CIM  for  more  than  30  years.    It  was  a  shock  when  we  heard  and  read  about  the  passing  of  Ray  Camire  in  April  of  2005.  He  was  a  long  standing  and  respected  member  of  the  Institute  and  served  at  both  the  Branch  and  National  levels.    He  was  National  President  from  January  to  June  of  1977.    In  mid-­‐July  the  abrupt  resignation,  (due  to  business  obligations),  of  Mike  Cook  as  CIM  National  President,  claimed  the  spotlight.    Betty  Smith,  as  National  immediate  Past  President  assumed  the  role  of  National  President  again  until  the  2006  National  AGM.    The  transition  to  the  new  administrative  services  company  Base  Consulting  was  completed.    However,  after  approximately  nine  months  Base  Consulting  withdrew  their  part  in  the  contract.    So,  in  a  period  of  less  than  2  tears,  CIM  had  lost  a  National  President  and  an  Administrative  Services  company.    These  indeed  were  turbulent  times.      The  CIM  National  Executive  solved  the  problem  by  taking  over  the  administrative  services  roll  themselves.    They  hired  staff  and  moved  the  CIM  national  headquarters  from  Toronto  to  Barrie,  Ontario.    Although  it  was  thought  that  the  move  to  Barrie  would  save  some  money,  it  did  however  create  a  lot  more  work  and  responsibility  for  the  National  Executive.    At  the  2006  Semi-­‐Annual  Deb  Johnstone,  C.I.M.,  ATM-­‐S,  CMA  was  unanimously  elected  National  President-­‐Elect,  and  took  over  the  duties  of  President  at  the  National  AGM  held  in  Newfoundland  in  2006.    The  year  2007  was  CIM’s  65th  anniversary  year  and  the  conference  and  AGM  were  hosted  by  the  Sarnia  Branch.    Behind  the  scenes,  two  staff  were  added  to  the  National  Office  in  Barrie,  in  order  to  improve  service  to  the  Branches  and  bring  stability  to  the  National  Office.  Back  at  the  AGM,  there  was  a  significant  turnover  in  the  National  Board,  as  four  new  members  were  elected,  to  replace  four  members  who  decided  not  to  run  for  re-­‐election.    

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 The  2008  conference  and  AGM  was  hosted  by  the  Lake  Simcoe  Branch.  The  conference  venue  was  the  Horseshoe  Valley  Resort  and  during  the  festivities  the  Lake  Simcoe  Branch  celebrated  their  50th  anniversary.        When  the  business  meetings  of  the  conference  were  concluded,  David  Duncan  of  the  B.C.  Branch  and  Matthew  Jelavic  of  the  Toronto  Branch  were  elected  to  the  National  

Board,  and  Patrick  Dunne  of  the  Newfoundland  &  Labrador  Branch  was  elected  Atlantic  Regional  President.    Paul  Markle  of  the  Toronto  Branch  was  elected  National  President-­‐Elect.    During  this  first  decade  of  the  21st  century,  we  seem  to  have  lost  quite  a  few  of  the  organization’s  prominent  members  and  2008  is  no  exception.    In  June,  the  Winnipeg  Branch  announced  the  sudden  passing  of  Jared  Paisley  who  was  the  University  of  Manitoba’s  Extended  Education  Program  Director.      Throughout  2008  and  into  2009  the  tough  economic  times  were  felt  by  CIM  and  many  of  its  members.  This  jolted  the  National  Council  into  action  at  the  2009  SAGM.    All  the  delegates  at  this  meeting  became  active  participants  in  setting  a  Strategic  Plan  and  an  Internal  Operations  Plan.  The  idea  was  to  whole  heartedly  embrace  new  technologies  in  order  to  economically  increase  membership.    These  technologies  included  Skype  conferencing,  instant  messaging  (texting),  and  a  greater  use  of  the  new  I-­‐pads.    Outsourcing  of  the  National  Distance  Education  program  was  achieved.    During  this  period  Dr.  Matthew  Jelavic,  C.Mgr.  National  VP  of  Education  and  his  team  initiated  a  comprehensive  national  CIM  Accreditation  Program  for  post-­‐secondary  schools.    This  would  streamline  the  process  of  full  time  students  obtaining  a  CIM  designation.    Seneca  College  in  Toronto,  Ontario  was  the  first  in  Canada  to  achieve  National  Accreditation,  and  Conestoga  College  in  Waterloo,  Ontario  was  the  first  in  Canada  to  achieve  National  Accreditation  for  a  degree-­‐level  program.    Conestoga  College  was  followed  closely  by  the  Northern  Alberta  Institute  of  Technology  in  Edmonton,  Alberta.    Another  move  in  the  Internal  Operations  Plan  was  the  introduction  of  a  pilot  project  in  continuous  professional  excellence  in  learning  and  development  directed  towards  P.Mgr’s.’  

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In  this  pilot  program  P.Mgr.’s  could  earn  one  professional  development  unit  for  every  hour  spent  in  a  planned  structured  learning  experience  or  activity.    At  the  2009  AGM  the  National  Council  revised  the  CIM  mission  and  vision  statements  as  follows:      The  new  vision  statement  is:      

The  Canadian  Institute  of  Management  is  recognized  as  the  premier  provider  of  excellence  in  management  development.  

 The  new  mission  statement  is:    To  lead  in  the  delivery  of  quality  programs  that  will  promote  the  continuous  education  

and  professional  growth  of  our  membership    The  year  2010  could  not  have  had  a  more  emotional  or  saddening  start;  the  Toronto  Branch  lost  two  prominent  members;  Rob  Passmore,  the  Branch  immediate  Past  President;  and  then  Mel  Lerman,  a  Toronto  Branch  advisor,  and  past  National  Secretary  /  Treasurer  and  National  Life  Member.    Mel  served  the  organization  in  many  other  Branch  and  National  positions  over  the  62  years  that  he  was  a  member  of  CIM.      During  2010,  CIM  members  at  the  SAGM’s  round  table  session  discussed  and  added  15  important  issues  to  the  Business  Plan  that  the  National  Board  is  working  on.    The  idea  is  to  enhance  the  perception  of  the  CIM  designations  as  a  requisite  measure  of  professionalism  in  general  management.  Paul  Markle  presided  at  the  2010  Hamilton  AGM  in  June  and  was  re-­‐elected  National  President  for  a  second  term.  

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Throughout  2010,  more  post-­‐secondary  schools  achieved  CIM  National  Accreditation.  These  were:  British  Columbia  Institute  of  Technology  in  Burnaby;  Fanshawe  College  in  London,  Ontario;  Memorial  University  of  Newfoundland  in  St.  John’s;  and  Georgian  College  in  Barrie,  Ontario.    The  SAGM  in  2011  started  with  some  significant  changes  for  the  Institute.    We  started  with  a  new  venue  for  the  meeting  that  appeared  to  please  the  attendees  and  so  it  will  be  used  again  for  the  2012  SAGM.      Another  initiative  was  the  inclusion  of  some  training/information  sessions  after  the  business  of  the  Institute  was  concluded.  A  motion  was  passed  at  this  SAGM  to  fund  continuation  of  the  Institute’s  pilot  project  with  the  UK  Chartered  Management  Institute’s  Management  Direct  program  as  a  member  benefit.    This  will  allow  some  in-­‐depth  evaluation  of  this  significant  resource.    It  is  felt  that  the  Management  Direct  program  will  become  one  of  the  largest  benefits  ever  offered  to  our  CIM  members.    This  type  of  benefit  should  help  raise  awareness  of  CIM  to  corporate  Canada.    An  initiative  to  change  the  designation  F.CIM  to  C.Mgr.  to  “better  reflect  the  title  and  the  individuals  it  represents”  was  announced  by  Dr.  Mathew  Jelavic  C.Mgr.  the  National  Vice-­‐President  of  Education.    It  is  best  described  in  the  article  announcing  this  change  as  follows:    “The  Canadian  Institute  of  Management  is  pleased  to  announce  that  the  Chartered  Manager  designation  has  changed  from  F.CIM  to  C.Mgr.  to  better  reflect  the  title  and  the  individuals  it  represents.  The  C.Mgr.  designation  is  an  internationally  recognized  acknowledgment  of  management  leadership  and  expertise.  It  represents  global  leaders  and  managers  as  a  testament  to  the  qualities  of  the  Chartered  Manager  and  all  that  it  encompasses  -­‐  a  designation  that  truly  embodies  the  leaders  of  today.    The  intent  behind  this  change  is  to  align  the  title  and  designation  for  Chartered  Manager.  From  a  brand  recognition  perspective  this  will  be  the  beginning  of  a  new  campaign  to  promote  C.Mgr.  as  the  premium  product  within  the  Canadian  business  and  academic  communities.  To  the  public  in  general,  the  designation  of  C.Mgr.  will  be  easily  recognizable  and  tied  to  the  Chartered  Manager  title.  This  will  also  give  the  CIM  the  opportunity  to  re-­‐launch  our  senior  designation  and  capitalize  on  a  revitalized  marketing  campaign  and  drive  membership  growth  and  services.    This  decision  has  aligned  the  three  professional  designations  that  the  Canadian  Institute  of  Management  presents.  The  Institute  will  now  grant  the  C.I.M.,  P.Mgr.  and  C.Mgr.  designations,  representing  the  pinnacle  of  Canadian  management  excellence.  The  existing  F.CIM  designation  will  become  an  Honorary  Fellowship  that  the  CIM  can  grant  for  outstanding  contribution  to  management  within  Canadian  society.  It  will  be  a  way  for  the  CIM  to  recognize  people  outside  the  Institute,  much  like  universities  grant  honorary  degrees.    

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We  urge  all  existing  Chartered  Managers  to  request  the  updating  of  their  documentation  to  reflect  the  new  C.Mgr.  designation.  This  will  be  done  at  no  charge,  through  your  local  CIM  branch.  Please  contact  your  branch,  and  advise  them  you  are  interested  in  receiving  your  new  C.Mgr.  designation  certificate.  The  Institute  will  require  the  return  of  your  existing  F.CIM  certificate.  With  the  introduction  of  C.Mgr.,  the  academic  and  experience  requirements,  and  supplementary  documentation  have  been  significantly  increased.  However,  if  you  are  a  lapsed  Chartered  Manager,  we  will  accept  your  re-­‐instatement  with  the  Institute  under  the  previous  requirements  until  December  31,  2011.    We  encourage  all  our  current  and  past  Chartered  Managers  to  engage  the  Institute  and  be  recognized  as  a  leader  locally,  regionally  and  internationally.  Be  proud  of  your  professional  designation,  and  others  will  do  the  same.”    When  I  read  our  National  President’s  message  in  the  summer  2011  issue  of  the  Canadian  Manager  magazine,  I  must  concur.    Our  declining  membership  is  a  significant  cause  for  concern  and  has  been  for  some  years  now.    We  appear  to  be  losing  members  nationally  at  the  rate  of  600-­‐700  per  year.    The  question  is  why?    This  has  been  discussed  before  at  various  AGMs  over  the  years  and  still  no  significant  action  has  been  taken  to  address  this  continuous  problem.  I  believe  that  we  should  all  re-­‐read  President  Paul’s  message,  and  so,  it  is  reprinted  below:    “One  component  of  that  challenge  is  to  address  the  trend  of  declining  membership  over  the  past  several  years.  Although  we  are  pleased  to  welcome  new  members  to  this  great  Institute,  we  are  nevertheless  concerned  that  members  are  not  renewing.  At  the  Annual  General  Meeting  in  Nova  Scotia  in  June,  this  subject  will  be  discussed.  It  is  my  expectation  that  I  will  be  able  to  report  some  specific  initiatives  arising  from  our  discussions.        A  superficial  analysis  of  the  membership  conundrum  might  lead  us  to  blame  our  loss  of  members  on  the  economic  conditions  or  loss  of  value-­‐added  membership  features.  However,  perhaps  a  more  in  depth  analysis  may  lead  to  a  different  conclusion.  I  believe  that  the  time  has  come  for  the  Institute  to  conduct  some  meaningful  research  into  what  our  members  and  corporate  Canada  really  need,  and  how  CIM  can  meet  that  need.  Our  research  must  not  be  confined  to  the  analysis  of  what  is  currently  not  working  for  us;  but  it  must  also  define  positive  initiatives  with  measurable  outcomes.      Another  component  that  is  a  challenge  to  the  Institute  is  our  relationship  with  corporate  Canada,  and  small  businesses.  The  founding  of  CIM  was  predicated  on  the  fundamental  need  of  managers  and  small  business  owners  for  higher  education  and  greater  management  skills.  To  some  degree  the  Institute  has  been  able  to  meet  those  needs.  My  vision  for  the  future  of  CIM  revolves  around  a  partnership  with  corporate  Canada  whereby  we  determine  their  needs,  and  the  needs  of  their  management  personnel,  and  then  work  with  them  to  meet  those  needs”.        

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 The  Institute  has  begun  to  take  a  serious  look  at  membership  retention,  and  the  steps  necessary  to  turn  the  declining  trend  around.    This  appears  to  be  a  “hot”  topic  that  needs  to  be  addressed.    Through  this  first  decade  of  the  21st.  Century  we  have  moved  through  terrorism,  three  wars  (gulf  war,  Iraq,  and  Afghanistan)  and  major  economic  disasters  worldwide.    With  all  of  this  upheaval  of  our  personal  lifestyles,  it  is  no  wonder  that  CIM  has  had  a  similar  “rough  passage”  through  this  same  period  of  time.    However,  we  are  finally  getting  some  great  national  pilot  projects  up  and  running,  which,  along  with  some  great  member  benefits,  should  finally  prove  that  CIM  is  the  “go  to”  organization  for  management  professionalism.    My  wish  is  that  the  next  9  decades  of  this  21st  century  will  bring  peace  and  hope  for  all.      Written  by:  Peter  Horlock  C.I.M.,  P.Mgr.,  P.E.  (ret.)  Advisor  to  the  Toronto  Branch  of  CIM.        

About  the  author    Peter  Horlock  was  educated  in  the  U.K..,  the  U.S.A.,  and  Canada  and  followed  a  career  in  industrial  engineering,  culminating  as  a  business  consultant  until  retirement.    He  graduated  from  the  University  of  Toronto  in  1970  with  his  C.I.M.,  and  obtained  his  P.Mgr.  designation  in  1976.    His  P.E.  registration  was  obtained  in  1978  from  California,  U.S.A.    Peter  has  been  an  active  member  of  the  Canadian  Institute  of  Management  for  over  45  years.    He  has  served  on  various  committees  at  the  Branch  and  National  levels  during  that  time  and  was  on  the  Toronto  Branch  executive.    Some  of  his  contributions  include  program  chair  for  the  1980  conference,  participation  in  the  “Cossman”  film,  Toronto  Branch  convocation  speaker,  author  of  ‘CIM    Then  &  Now”  vols.  1  and  2,  and  he  currently  serves  as  a  Toronto  Branch  advisor.    Some  of  his  many  awards  include  a  long  service  pin,  diamond  merit  pin,  sapphire  merit  pin,  Branch  Life  Membership  and  National  Quality  Service  Award.