Has the IT Department Ceased To Be?

Phil Pavitt CIO

Specsavers

Is the IT Department Dead? Background

- Experience of both the private and public sector

- Millennium bug was our industry high point

- CEO’s are frustrated by technology cost, failures and it not being fit for

purpose

- IT teams are no longer business centric

- We cannot stay here

Is the IT Department Dead?

The Case for this:

- Technology is ubiquitous

- Shadow IT is now the norm and growing

- CIO versus CDO

- The use of interims and non-perms

Is the IT Department Dead?

The Case for this:

- IT is no longer at the heart of the business

- IT is no longer the professional technology advisors

- Commercial leadership of partners is poor

- Cost versus pace versus agility versus value for money

Is the IT Department Dead?

How do we resus this moribund, outdated monolith?

- Leadership

- The new role of IT

- Business centric

- User centric

Is the IT Department Dead?

How do we resus this moribund, outdated monolith?

- Commercial IT

- Subject Matter Expertise (permanent commitment)

- Value for Money

- Pace

- Change the language

Is the IT Department Dead?

How do we resus this moribund, outdated monolith?

- Professionalisation

- Deal with the Digital Magpie

- Choose to change

Is the IT Leader Good Enough for change?

The role of the leader is key:

- Role model

- Passion/inspiration/evangelist

- Culture changer

- Courage

Is the IT Leader Good Enough for change?

The role of the leader is key:

- Belief

- Connects with and becomes a servant of the business

- Is transparent in all things

- Is optimistic and proud

Is the IT Department Dead?

Probably close but not quite

- The IT function in any enterprise needs to rediscover its personality

- The IT function needs to rediscover its function or role

- The IT function needs to rediscover its mojo or purpose

- The IT industry needs to rediscover its vision

- You (and I) need to be the IT leaders our teams and enterprises need

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Is the IT Department Dead?

The choice is yours

phil.pavitt@specsavers.com

THANK YOU

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