Cisco 700-037 Advanced Collaboration Architecture Sales ... · A. Cisco is trusted for delivering...

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Cisco 700-037Advanced Collaboration Architecture Sales Specialist

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Exam A

QUESTION 1Which statement about Cisco WebEx Meeting Center is true?

A. It is powered by Jabber XMPP and can be used for one-on-one or group chat and file transfersB. It is an award-winning flagship product that simulates a traditional live meeting in an online environmentC. It displays life-size, remarkably clear video images, which provide a "face-to-face" meeting with remote customers, suppliers, and partners.D. It is fully scalable, is delivered entirely over the public Internet, and is optimized for security, performance, and reliability.

Correct Answer: BSection: (none)Explanation

Explanation/Reference:Reference: https://communities.cisco.com/servlet/JiveServlet/previewBody/24463-102-1- 40812/WebEx_Meeting_Center_Overview.ppt

QUESTION 2Which statement describes the Cisco strategy for Cisco Telepresence'?

A. Cisco Telepresence is a pure, high-end videoconferencing solutionB. Cisco Telepresence is personal, multipurpose, and immersive.C. Cisco Telepresence is low-cost video for everyone, everywhere.D. Cisco Telepresence is personal, single-purpose, and immersive.


Explanation/Reference:good answer.

QUESTION 3In which layer of the Cisco Collaboration Architecture do you find session and content management?

A. Endpoint device layerB. Collaboration applications layerC. Infrastructure layer


D. Collaboration services layer

Correct Answer: DSection: (none)Explanation

Explanation/Reference:nice.

QUESTION 4Which three statements about Cisco VCS are true'? (Choose three.)

A. It is available as a standalone appliance, but not as an application for virtual environmentsB. It offers interoperability with third-party unified communications. IP telephony networks, and VoIP and video systems.C. It simplifies session management and control of Cisco Telepresence conferencesD. It facilitates business-to-business Cisco Telepresence and video communications as long as it is within firewall limits.E. It works with Cisco Unified Communications and VoIP solutions to provide an optimal user experience, regardless of location or device.F. It can be deployed as Cisco Telepresence Video Communication Server control for internal and external communication

Correct Answer: BCDSection: (none)Explanation

Explanation/Reference:answer is great.

QUESTION 5Which option is an application in the Cisco IOS Software that provides call processing for as few as 15 and as many as 450 Cisco Unified IP Phones?


A. Cisco Unified Communications Manager ExpressB. Cisco Unified Computing System


C. Cisco Integrated Media EngineD. Cisco Emergency Responder

Correct Answer: ASection: (none)Explanation

Explanation/Reference:Reference:http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps4625/data_sheet_c78- 634095.html

QUESTION 6Which option aligns licensing to these three key role-based licenses: Power User, Information Work, and Officer Worker?

A. Right-to-Use LicensesB. Cisco Unity Connection 9. 0 LicensingC. Cisco Unified Workspace LicensingD. Device License Units

Correct Answer: CSection: (none)Explanation

Explanation/Reference:superb answer.

QUESTION 7Which three statements about Cisco Unified Communications Manager are true? (Choose three.)

A. It supports the full range of collaboration services only on Cisco devicesB. It supports the full range of collaboration services on Cisco and third-party devices.C. It is used only to support voice routing and callingD. It replaces the analog technology of PBX with a centralized IP-based communications infrastructure.E. It is at the center of the Cisco collaboration architecture.F. It combines the analog technology of PBX with a centralized IP-based communications infrastructure.

Correct Answer: BDESection: (none)


Explanation

Explanation/Reference:complete answer.

QUESTION 8You are discussing Cisco Collaboration Architecture with the IT manager of an organization

Which three statements are effective responses that relate to the IT manager's concerns'? (Choose three.)

A. Improved collaboration tools improve the end-user experience and will make the IT manager more popular.B. Initial costs may be higher, but comparing the Total Cost of Ownership over a five-year period will show that the Cisco product is less expensive.C. A centralized Collaboration Architecture deployment will ease management and save money.D. A fully-deployed Collaboration Architecture supports efficient training in a variety of waysE. The Collaboration Architecture, by design, ensures the highest availability.F. Collaboration tools improve upon ways in which corporations can enforce employee accountability.

Correct Answer: BCESection: (none)Explanation

Explanation/Reference:assessed answer.

QUESTION 9Which statement is an important selling point for Cisco against Avaya?

A. Cisco is well respected and is the proven leader in collaboration.B. Cisco supports deskless workersC. Cisco can offer a complete end-to-end solutionD. Cisco has acquired more than 100 innovative companies.


Explanation/Reference:finest answer.


QUESTION 10Which three roles belong to an informal buying center that the account manager must be aware of? (Choose three)

A. GatekeeperB. PartnerC. InitiatorD. SellerE. BuyerF. Dealer

Correct Answer: ACESection: (none)Explanation

Explanation/Reference:exact answer.

QUESTION 11Which three statements about the Cisco Voice Messaging portfolio are true? (Choose three.)

A. Cisco Unity Connection could be installed on a router.B. Cisco Unity Connection supports up to 20,000 mailboxes per server.C. Cisco Unity Express supports up to 500 mailboxes.D. Cisco Unity Express could be installed on a Cisco MCS serverE. Cisco Unity Express supports redundancy.F. Cisco Unity Express offers integrated auto attendant capabilitiesG. Cisco Unity Connection messaging access is only supported via IP phones and email clientsH. Cisco Unity is offered as an appliance running on Linux.

Correct Answer: BEFSection: (none)Explanation

Explanation/Reference:Explanation:

QUESTION 12Which list of the steps of migration is in the correct sequence?


A. Deploy Cisco Unified Communications service, deploy UC to the remote sites, deploy UC at the central site, deploy UC-ready IP infrastructureB. Deploy UC-ready IP infrastructure, deploy Cisco Unified Communications service, deploy UC at the central site, deploy UC to the remote sitesC. Deploy Cisco Unified Communications service, deploy UC-ready IP infrastructure, deploy UC to the remote sites, deploy UC at the central siteD. Deploy UC-ready IP infrastructure, deploy Cisco Unified Communications service, deploy UC to the remote sites, deploy UC at the central site


Explanation/Reference:confirmed answer.

QUESTION 13Which two options apply when you have a meeting with the telecommunications manager of an organization? (Choose two.)

A. The telecommunications manager is exclusively concerned with day-to-day issues, such as reporting, security, reliability, training, and processes.B. The telecommunications manager's major concern is the cost of the solution.C. The telecommunications manager may have a long-standing relationship with a PBX competitor.D. The telecommunications manager could be resistant because the IT department gets authority over the new system.E. The telecommunications manager is concerned about how collaboration affects network management

Correct Answer: CDSection: (none)Explanation


QUESTION 14You are discussing unified communications applications with a customer. The same customer has also been approached by ShoreTel. The customer feels that theShoreTel solution lacks complexity and is easy to use

Which response is best in this situation?

A. Cisco continuously enhances interfaces to simplify system administration and provide ease-of- useB. The Cisco solution is complex, but Cisco has certified partners to provide practical advice and hands-on expertiseC. Cisco provides a complete solution and superior applications, therefore the complexity increases


D. Cisco provides a converged architecture that is simple and easy to use


Explanation/Reference:agree with the answer.

QUESTION 15Where will an account manager find the largest source of case studies, whitepapers. demos, and vertical-oriented information around Cisco Collaboration?

A. Collaboration Use CaseB. QuickStart for Cisco Collaboration FY2013C. Cisco Competitive Edge PortalD. Steps to SuccessE. Cisco Collaboration business case

Correct Answer: ESection: (none)Explanation

Explanation/Reference:definite answer.

QUESTION 16Cisco Collaboration is expensive. This is a very common FUD statement. Which two are proven ways of handling this statement? (Choose two)

A. Cisco is trusted for delivering quality and reliable world class solutions, support, and services, hence its collaboration solution is expensiveB. Cisco is a proven vendor and its collaboration portfolio is very competitively priced when compared to similar vendors in the marketC. Cisco collaboration might demand higher CAPEX but it is worthwhile since OPEX will be reduced significantly during the life cycleD. Cisco's end-to-end solution saves money through centralized management and enhanced scalability and flexibilityE. Cisco has the most comprehensive collaboration portfolio and flexible delivery model offerings in the market at a the most affordable price

Correct Answer: BCSection: (none)Explanation

Explanation/Reference:


Explanation:

QUESTION 17Which two options are advantages of a Collaboration Architecture that are important from the Human Resource Managers viewpoint? (Choose two.)

A. 24-hour network supportB. Advanced collaboration tools improve upon ways in which corporations can enforce employee accountability.C. The corporation gains increased redundancy in the communications network Real 6

Cisco 700-037 ExamD. Advanced collaboration applications provide multiple communication channels through which employees can communicate with one anotherE. Emergency response is improved upon, which results in a safer work environment

Correct Answer: BESection: (none)Explanation


QUESTION 18Which three statements describe Cisco Enterprise License Manager? (Choose three.)

A. It is centralized and free, and it manages licenses across multiple clusters through license management, reporting, and compliance systems.B. It is an enterprise-wide management tool for all Cisco Collaboration licensesC. It is available in Professional. Standard, and Entry EditionsD. It includes soft clients, applications server software, and licensing on a per-user basisE. It enables customers to see whether they require additional licenses and how the purchased licenses are utilized.

Correct Answer: ABESection: (none)Explanation


QUESTION 19Who uses Cisco Show and Share and Cisco WebEx Social for gaining and sharing information?

A. Customer


B. Knowledge workerC. Mobile worker and teleworkerD. Contact center agent


Explanation/Reference:Reference:http://www.cisco.com/en/US/prod/collateral/ps10680/ps10683/ps10668/solution_overview_c22- 698483.pdf

QUESTION 20Real 7


Cisco 700-037 ExamWhich company stakeholder may ask questions relating to improving resource efficiency while maintaining regulatory compliance during evaluation of a newarchitecture or strategy?

A. Chief Financial OfficerB. Chief Information OfficerC. Chief Executive OfficerD. Vice President



QUESTION 21


Which two of the following are concerns that an operations manager may have in making a decision on Cisco Collaboration? (Choose two.)

A. Fast adoption of organizational changesB. How to engage with external suppliers quicklyC. Reliability of the company infrastructureD. Go-to-market time of new products or servicesE. Changing customer demands

Correct Answer: ACSection: (none)Explanation

Explanation/Reference:answer is straight.

QUESTION 22Which statement correctly describes the features of the product?

A. Cisco WebEx Meeting Center Quick response tools, high-quality video, support locations where Internet access is regulatedB. Cisco WebEx Training Center: Visual attention indicator, integrated testing engine, breakout sessionsC. Cisco WebEx Support Center: High-quality video, multisession interface, integrated testing engineD. Cisco Unified Meeting Place: Fully scalable, visual attention indicator, optimized for BYOD


Explanation/Reference:Reference: http://www.wbximg.com/includes/documents/data-sheets/TC_datasheet_Corporate.pdf

QUESTION 23Which two customer statements present business ROI? (Choose two)

A. Cisco Collaboration helps us to increase the productivity of our sales force and to gain new revenue streams through new customersB. Cisco Telepresence can integrate with our existing video infrastructureC. With Cisco Collaboration, we will engage quicker with third-party suppliers and will shorten go- to-market time for innovative products globallyD. With Cisco Collaboration, we can deploy Extension Mobility, which will allow employees to "touchdown" at any workspaceE. A Cisco Collaboration Architecture will improve our company's morale




QUESTION 24Mobile workers and teleworkers do not have direct access to coworkers, but they must engage with them regularly.

Which three collaboration tools benefit these workers'? (Choose three.)

A. Cisco JabberB. Cisco Video ConferencingC. Cisco Emergency ResponderD. Cisco Unified Contact Center ExpressE. Cisco Unified Communications



QUESTION 25Which two options are differentiators of the Cisco Collaboration Architecture? (Choose two.)

A. Collaboration tools are set up all at onceB. Ability of Cisco to integrate with many other collaboration solutions Real 9

Cisco 700-037 ExamC. Integration of Cisco Presence into the solutionD. Business-to-business extensibilityE. Prestige of the solution

Correct Answer: BDSection: (none)Explanation



QUESTION 26Which three statements are benefits of a financial analysis? (Choose three)

A. It increases the size of the deal and the potential services revenueB. It encourages the customer to examine Cisco Unified Communications in more detailC. It is a simple process and it can be completed in time, well within the sales cycle.D. It requires minimal resources and is risk-free.E. It highlights strategic and tactical benefits.F. It uses ROI measures that are always accepted by other stakeholders or the CFO.



QUESTION 27Which two collaboration strategies address today's business challenges? (Choose two.)

A. Improve routine task automation with dedicated tools and systemsB. Establish a trust relationship and maintain customer intimacy at a distance.C. Ensure an effective environment to store an increasing amount of input informationD. Ensure the security of voicemail messages.E. Manage and support the blurring border between the work and personal worlds

Correct Answer: AESection: (none)Explanation

Explanation/Reference:great answer.

QUESTION 28Which three statements about Alcatel Lucent is correct? (Choose three)


A. The Aura architecture is Alcatel Lucent's flagship architecture that joins their Service Provider portfolio togetherB. Alcatel Lucent is Cisco's closest competitor in IP based telephone handsets and mobile communications applicationsC. Alcatel Lucent is Cisco's closest competitor in Market Share of Carrier Routing and SwitchingD. Alcatel Lucent's core product is Service Provider Edge Routing equipmentE. The High Leverage Network (HLN) is Alcatel Lucent's flagship architecture that joins their Service Provider portfolio together

Correct Answer: CDESection: (none)Explanation


QUESTION 29Which two are benefits of the Cisco Unified Communications Mobile Solutions? (Choose two)

A. Ability to join Cisco WebEx meetings remotely with a variety of smart phonesB. Implementing the Cisco Unified Wireless IP Phone 7925G-EX as a full-featured GSM phoneC. Ability to avoid all cellular chargesD. Deployment simplicityE. Ability to keep mobile/cellular costs under control


Explanation/Reference:answer is suitable.

QUESTION 30Which of the following deployment scenarios will be most suitable for a customer that requires full telephony feature transparency, requires high availability and hastwo sites with 3000 IP phones connected via a low-delay connection?

A. Intermedia engine solutionB. Multisite WAN with centralized call processing

Real 15Cisco 700-037 Exam


C. Multisite WAN with distributed call processingD. Clustering over the IP WAN


Explanation/Reference:answer is verified.

QUESTION 31The Finance manager of an organization is concerned about switching their existing PBX to IP. Which response describes the value of the CollaborationArchitecture?

A. Our solutions create a satisfied workforce, which results in higher productivityB. Our competitors are sticking to PBX solution and are losing market share Collaboration is a risk-free approachC. Collaboration Architecture is much more than just IP telephony. A fully-deployed solution optimizes business processes and enhances customer satisfaction.D. Cisco and Cisco Partners have vast experience in smooth migration scenarios Deployment has no risks.



QUESTION 32Which two reasons make the Cisco Collaboration Architecture important for the marketing manager? (Choose two.)

A. Cisco Collaboration Architecture can support the sales force to achieve higher productivity.B. The marketing manager is interested in how the Cisco Collaboration Architecture will help provide a better corporate image.C. The Cisco Collaboration Architecture improves the means by which a company can stay in touch with customers.D. The Cisco Collaboration Architecture provides real-time call detail recordsE. Transition to Collaboration Architecture is easier than transition to a closed, legacy system



Explanation/Reference:proper answer.

QUESTION 33Which option describes the function of the applications and services layer of the Cisco Unified Communications system architecture?

A. It lays the foundation upon which all other layers are deployedB. It monitors and manages the Cisco Unified Communications network and applicationsC. It handles the processing and routing of calls throughout the systemD. It adds enhanced user features to the system


Explanation/Reference:Reference: http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/8x/intro.html

QUESTION 34Which two are features of Cisco Unified Communications Manager Business Edition 6000? (Choose two.)

A. It supports Cisco Unified Contact Center Express.B. It is backwards compatible, which means that it will run on old Cisco MCS hardwareC. It runs on the Cisco MCS 7890 hardware.D. It unifies desk phone, wireless phone. IP phone, and instant messaging.E. It has capacity for 75 to 300 users and supports up to 10 sites

Correct Answer: ADSection: (none)Explanation

Explanation/Reference:real answer.

QUESTION 35Which two statements about how PBX architectures compare to Cisco Unified Communications are true? (Choose two.)

A. A PBX offers increased security.B. Cisco Unified Communications decreases costs of MACs


C. Cisco Unified Communications provides historical reporting, unlike traditional PBXsD. Cisco Unified Communications offers advanced, integrated applications such as presence and integrated video.

Real 19Cisco 700-037 Exam

E. A PBX architecture offers advanced, integrated applications such as presence and integrated video

Correct Answer: BDSection: (none)Explanation

Explanation/Reference:appropriate answer.

QUESTION 36Which three options are ways to strengthen an existing relationship with the customer? (Choose three.)

A. Posing solution questions to help the customer envision improvementsB. Asking issue questions and inquiring why these issues are importantC. Leveraging existing relationshipsD. Asking provocative questions and making statementsE. Determining the type of questions and the manner and sequence of asking themF. Aggressively pursuing additional contact


Explanation/Reference:accurate answer.

QUESTION 37Which three statements are reasons why customers consider Cisco as their collaboration solutions partner? (Choose three.)

A. The Cisco comprehensive and flexible collaboration portfolio is lowest-priced option when compared to competitors.B. The Cisco collaboration portfolio is built on open standards and stands for collaboration interoperability.C. Cisco is the market leader with the best-in-class telephony, conferencing, and video solutions.D. The Cisco collaboration portfolio is exclusive to software rather than hardware solutions.E. The Cisco collaboration portfolio is creatively designed with a single solution model that fits all customer choices.


F. Cisco has the most comprehensive collaboration portfolio and flexible delivery model offerings in the market.

Correct Answer: BCFSection: (none)Explanation

Explanation/Reference:valid answer.

QUESTION 38Which digital signaling is correctly mapped to its functionality?

A. T1 and E1 PRI - Uses the Q Signaling variation of the basic ISDN specificationB. T1 FGD - Uses a single D channel to control multiple spans of T1s with only B channels optionC. T1 CAS - Used widely in North America to connect to the PSTN or PBXsD. T1 PRI NFAS - Used to connect to the PSTN where caller ID is required and PRI is not an option


Explanation/Reference:Reference:http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/srnd/design/guide/gatewy.html (see table 4-2)

QUESTION 39Which three options are ways that customers benefit from the Cisco Technology Developer Program? (Choose three.)

A. Complete access to Cisco technologies and support resourcesB. Faster, more successful deploymentsC. Display the Cisco Compatible logo in association with their product offeringD. Exponentially expands the number and quality of rich, new business solutionsE. Opportunity to participate in Cisco research and development to develop next-generation Cisco Collaboration solutions



Correct Answer: CDESection: (none)Explanation

Explanation/Reference:Reference:http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps11369/c22_728428_third_ party_apps.pdf

QUESTION 40In which deployment model does the service provider host dedicated equipment within its network operations center for a predictable monthly cost?

A. Managed customer-premisesB. Equipment servicesC. Fully hosted unified communicationsD. Advanced services modeE. Hybrid or blended model


Explanation/Reference:Reference:http://www.cisco.com/en/US/prod/collateral/voicesw/custcosw/ps5693/ps11349/ccaas_brochure.p df (7th bulleted point on the page)

QUESTION 41Which collaborative quoting platform gives an account manager the autonomy to make deals and quote decisions from within a single workspace?

A. Cisco Partner CentralReal 2


Cisco 700-037 ExamB. Cisco Commerce WorkspaceC. Cisco Unified Communications Business AdvisorD. Cisco Smart Business Roadmap



QUESTION 42Which three options are important selling points for Cisco against Microsoft? (Choose three.)

A. Cisco better enables for mobility and deskless workers.B. Cisco is well respected and is the only serious choice in collaboration.C. Cisco Unified Presence can be integrated with Microsoft Office Communicator and Microsoft Lync.D. Cisco has the maturity both in technology development and empirical deployment to scale to the requirements of large enterprises.E. Cisco routers represent a competitive edge in remote offices.F. Cisco provides unparalleled value to the managed service provider.

Correct Answer: ACDSection: (none)Explanation

Explanation/Reference:answer is correct.

QUESTION 43Which three options are benefits of Cisco Prime Collaboration'? (Choose three)

A. It enables comprehensive monitoring and diagnostics for Cisco Unified Communications and Cisco Telepresence systems.B. It provides historical reporting and trending on Collaboration business metrics.C. It verifies whether the network is secure and efficient.D. It enables automatic monitoring and repair of Cisco devices and software applications.E. It reduces the expertise needed to manage changes that occur when the network is operationalF. It ensures consistent configurations by increasing the per-user configuration time



Explanation/Reference:up to date answer.

QUESTION 44Which two characteristics are differentiators for the Cisco ISR router compared to the competition? (Choose two.)

A. Decoupling the delivery of software from hardware on optional service modulesB. Integration of WLAN access pointsC. Routes network traffic down alternative paths to avoid congestion, which switches cannot doD. Support of analog voice connectionsE. Operational simplicity through a single, universal Cisco IOS Software image. Services Ready Engine.EnergyWise innovations, and investment protection


Explanation/Reference:Reference:http://www.sajeps.com/sw/common/custom/internet/custompage.asp?SWAPPID=74&SubPageID= 57259&traffictype=Direct

QUESTION 45Which feature in Cisco WebEx is the most important differentiator compared to other vendors in the collaboration technology?

A. Cisco WebEx is always installed on-premises.B. With an account, everyone can join Cisco WebEx meetingsC. Web conferencing service is delivered over a proprietary network, which is optimized for security, performance, and reliability.D. Cisco WebEx could be installed or collocated with Cisco Unified Communications Manager


Explanation/Reference:mentioned answer is right.


QUESTION 46Which is a feature of UCS C-series servers?

A. Server recovery via VMware High Availability and SANB. Requires a RTMT Cisco UCSM. CIM-compliant console, and a SAN consoleC. Manual provisioning and remote management via Cisco IMCD. Auto-provisioning and remote management via Cisco UCSM Real 12

Cisco 700-037 Exam



QUESTION 47Which two options represent the critical concerns of a desktop application manager regarding Cisco Collaboration Architecture'? (Choose two.)

A. Implementing instant messaging can become a security threat How secure is your Collaboration application?B. I'm concerned about integration into our existing application infrastructure.C. Can your Collaboration application self-diagnose problems?D. I'm concerned about the reporting capabilities of your desktop collaboration application.E. Collaboration sounds sophisticated, but how does this support our sales force?

Correct Answer: ABSection: (none)Explanation

Explanation/Reference:true answer.

QUESTION 48Which Cisco differentiator is correctly mapped to the Cisco solution?

A. Real-time voice and business video: Cisco WebEx Social includes Facebook-like features for bloggingB. Intercompany collaboration: The Cisco MXE 5600 offers high-definition videoconferencing with existing Cisco Telepresence units and other video-enabled

devices.


C. Integrated experience: Cisco Show and Share offers a "YouTube for the Enterprise" that allows employees to share created content.D. Interoperability: Cisco Unified Communications Manager Session Management interconnects PBXs to other businesses.


Explanation/Reference:Reference: http://www.cisco.com/E-Learning/quickstart/unified_communications_8/cdc_bulk/Additional_Resources/resources/Collabor ation_Differentiators.pdf

QUESTION 49Real 13Cisco 700-037 ExamWhich statement about Medianet is true?

A. Medianet enables integration of video infrastructure with network infrastructureB. Medianet enables Cisco Collaboration network management.C. Medianet is an intelligent network that is optimized for rich media.D. Medianet is the network infrastructure layer of video networks.


Explanation/Reference:Reference: http://www.cisco.com/web/solutions/medianet/docs/entMedianet_wp0109.pdf (page 1, second para)

QUESTION 50Which option provides sophisticated and distributed ACD, IVR, CTI, and agent and desktop services in a single server?

A. Cisco IP contact Center ExpressB. Cisco Unified Contact Center ExpressC. Cisco Unified Customer Voice PortalD. Cisco Unified Contact Center Enterprise



Explanation/Reference:Reference:http://www.cisco.com/en/US/prod/collateral/voicesw/custcosw/ps5693/ps1846/product_data_sheet 09186a008017ffaa.html (third para)


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