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© 2010 Cisco and/or its affiliates. All rights reserved. 1
Connected World Report: Part 3, Data Center
© 2010 Cisco and/or its affiliates. All rights reserved. 2
Commissioned by Cisco, conducted by market research firm InsightExpress
Purpose: Increase our understanding of the challenges faced by companies as they strive to address and balance both employee and business needs: from increased employee mobility and access to social media to new technologies and trends.
Two separate surveys were conducted:
Employee survey: 100 from each country
IT decision maker survey: 100 from each country
13 countries around the world: - U.S. - Brazil- U.K. - Mexico- France - Russia- Germany - India- Italy - China - Spain - Japan- Australia
Conducted in August 2010
© 2010 Cisco and/or its affiliates. All rights reserved. 3
Part 1: Employee
Expectations
3 of every 5 employees
believe they don’t need
to be in the office to be
productive
2 of every 3 employees
would accept a lower-
paying job with more
work flexibility
Part 2: The IT
Challenge
3 of every 5 employees
indicate their company’s
IT Policy could be
improved or updated
45% of IT managers are
struggling to make their
workforces more
mobile, distributed
Part 3: Data
Center Trends
Over 50% of IT
managers are deploying
or plan to deploy cloud
computing
8 out of every 10 IT
managers said they will
use either private or
public clouds in the next
3 years
© 2010 Cisco and/or its affiliates. All rights reserved. 4
Q: What is your company’s greatest concern regarding its data center?
Security
Performance
Reliability/Uptime
© 2010 Cisco and/or its affiliates. All rights reserved. 5
0% 10% 20% 30% 40% 100%
Q: Which business trends will most impact your data center in the next three years?
(Select all that apply)
Increase in applications and data 40%
Security, risk management 39%
Need to reduce costs 34%
Distributed, mobile or remote employees 31%
Larger work force through employee hiring, mergers or acquisitions 28%
Greater use of video and collaborative technologies27%
© 2010 Cisco and/or its affiliates. All rights reserved. 6
0% 10% 20% 30% 40% 100%
Mobile access to information for employees 33%
Data center virtualization 32%
Unified fabric uniting SAN and LAN data traffic
29%
Desktop Virtualization 27%
Cloud Computing 27%
On-demand applications and access to information 27%
Unified Computing 24%
Greater adoption of video by my company 24%
Data center virtualization
Unified fabric uniting SAN and LAN data traffic
Mobile access to information for employees
Q: Which technologies and trends will be most important to your company’s data center
in the next 3 years?
© 2010 Cisco and/or its affiliates. All rights reserved. 7
Q: What is your company’s top priority for its data center over the next 3 years?
Improve agility and
speed in deploying
business applications
32%
Manage resource
capacity better: aligning
demand with capacity
31%
Increase data
center resilience
19%
Reduce power
and cooling costs
17%
© 2010 Cisco and/or its affiliates. All rights reserved. 8
Q: What is your company’s primary strategy for achieving your top data center priority?
Unified data center
fabric to unite SAN
and LAN data traffic
29%Desktop virtualization
13%
Unified Computing
17%
Cloud Computing
18%Data center
virtualization
23%
© 2010 Cisco and/or its affiliates. All rights reserved. 9
Q: How do you foresee the role of the network changing in your company’s data center during
the next 3 years?
36%IncreaseIts central place in the data
center can manage resources,
policies, and security
Increase It unites servers, storage,
and virtualization resources
33%
Decrease
7%
Remain the same
15%
Don’t know / not sure
9% 69% overall see the Network’s role Increasing
© 2010 Cisco and/or its affiliates. All rights reserved. 10
Q: What is the primary reason for creating greater integration and collaboration among your
company’s data center teams?
27%More efficient to have teams
integrated and working together
Don’t know / not sure
6%
No plans to integrate
the separate data
center teams
10%
25%New technologies will
necessitate working together
as an integrated team
Cloud computing will
require us to work together
in a more integrated way
15%
17%Virtualization will require us
to work together in a more
integrated way
© 2010 Cisco and/or its affiliates. All rights reserved. 11
0% 10% 20% 30% 50% 100%40%
Q: As a result of more unified infrastructure in the data center, do you see any new Information
Technology career opportunities developing over the next 3 years? (Select all that apply)
New career opportunities as a result of cross training and collaboration among formerly separate
teams48%
New training and certification programs for IT managers
43%
New job descriptions and titles such as Data Center Architect, Data Center Manager 41%
Don’t know / not sure 5%
I don’t see any new career opportunities developing
5%
© 2010 Cisco and/or its affiliates. All rights reserved. 12
Virtualization
© 2010 Cisco and/or its affiliates. All rights reserved. 13
Q: What percent of your production
environment servers are virtualized?
Q: What factors inhibit data center
virtualization?
Less than half67%
Half or more28%
Don’t know/5%
Other (1%)
Security
20%
Stability of
virtualized
environment
18%
Difficulty building operational
processes for virtualized
environment
16%
Conflicts between IT
organizations on ownership
of the virtualized
environment
14%
Proprietary virtualization
solutions tied to applications 15%
Management/
administration
16%
© 2010 Cisco and/or its affiliates. All rights reserved. 14
30%Increase IT agility and
flexibility
Create a greener data
center through reduced
power and cooling
11%
Running out of data center space
—optimize resources to reduce
physical space requirements
17%
Faster provisioning of
applications—business agility
18%24%Optimize resources
to reduce costs
Q: What is the primary reason for deploying server virtualization in your company’s data center?
© 2010 Cisco and/or its affiliates. All rights reserved. 15
0%-24%32%
Don’t know / not sure 6%
25%-49%40%
7%Other
50%-74% 15%
Percent of Current Data Center Costs
2 out of 5 IT managers expect to
save 25-49% due to virtualization
Q: How much money do you expect to save per year by deploying server virtualization?
© 2010 Cisco and/or its affiliates. All rights reserved. 16
Cloud Computing
© 2010 Cisco and/or its affiliates. All rights reserved. 17
Debating the value of cloud-based
computing for our organization,
without having made any decisions
26%: Hmm…
Considering implementing cloud-
based computing, but have
rejected the idea for now.
10%: Not now
There are no current plans or
discussions about using cloud-
based computing in your company
12%: No
34%: Have Plans Planning to adopt cloud-based
computing, either by migrating
current on-premises applications
to the cloud or by purchasing
software-as-a-service
18%: YesAlready using applications
that have been deployed
using cloud-based computing
Q: Is your company planning to adopt cloud computing?
52% have deployed cloud or
plan to use cloud
© 2010 Cisco and/or its affiliates. All rights reserved. 18
Public/Private Cloud
Q: If you are planning to use the cloud, what percentage of your company’s data and applications
do you expect to store/operate in a private or public cloud in the next 3 years?
Up to ¼ 27%½ to ¾ 21%
¾ to all 12% 8% None
32% ¼ to ½
© 2010 Cisco and/or its affiliates. All rights reserved. 19
For More Information
• For more information on the Connected World Report visit the Cisco Newsroom: http://newsroom.cisco.com
• For media inquiries, contact Lee Davis at: [email protected] call 650 868-3036
• For industry analyst inquiries contact Jesse Freund at [email protected]
• For financial analyst inquiries, contact Dan Ferguson at [email protected]
© 2010 Cisco and/or its affiliates. All rights reserved. 20
Connected World Report