Cisco étend la collaboration au Cloud - Annonces Cisco Live San Francisco de mai 2014

Cisco Collaboration: Experience the Difference

6/30/2014

© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 2

Cloud

Collaboration

Meeting Rooms (CMR)

Infrastructure

Collaboration Systems

Release (CSR) 10.5

Endpoints

DX80

DX70

8800 Series


Simple collaboration

Few video options

Face-to-face meetings

On-premises deployment

Many methods to collaborate

Spontaneous discussions

Extend to cloud

Video on any device


CollaborationMeeting RoomsDeployment Options

CMR Cloud

Hosted by Cisco WebEx

Available Q3CY14

CMR Hybrid

TelePresence on Premises plus

Cisco WebEx

Available Now

CMR Premises

TelePresence infrastructure @

Customer Datacenter

Available Now

BOARDROOMBROWSER


Definition:

CMR combines all benefits from Video and WebEx in One Meeting, One Experience

• CMR is enabled as a hybrid mode or cloud based conferencing solution

• CMR conferences include Personal (meet-me), Instant (ad-hoc), or a Scheduled conference

• For Everyone across device, secure B2B and B2C

© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6


No changes to workflows

Permanent, Scheduled and One-Click Meetings

WebEx productivity tools and mobile apps

No changes to workflows

Permanent, Scheduled and One-Click Meetings

WebEx productivity tools and mobile appsSeamless Audio, Video and Web Collab

Natural meeting controls

Seamless Audio, Video and Web Collab

Natural meeting controls

Invite Join Collaborate

WebEx: Scalable and Integrated Audio, Video, and Web Meeting Service

Join from anywhere (audio, video, web)Join from anywhere (audio, video, web)

One Meeting

Interoperable

SaaS

Converged Web and Video Conferencing

All conferencing resources delivered from the Cisco Cloud

Across device, secure B2B and B2C


Scheduled Meetings

Scheduled

Dynamic Meeting IDs

Video + Audio +

Content

One-Click Meetings

Ad-hoc / On-

ClickDynamic Meeting IDs

Video + Audio +

Content

Personal Meeting Room

Always Available

Constant Meeting URI +

PINVideo + Audio +

Content


IP

Enterprise

Remote Office

5000 5001 5002

CUCM or

VCS-CTMSTS/MCU

This setup allows for CMR Hybrid (WXeTP)

TMS scheduling.

5003

Cisco WebEx Cloud

Expressway-E

or VCS-E


IP

Enterprise

Remote Office

5000 5001 5002

CUCM or

VCS-C

This setup allows for: CMR Cloud

The mixer is now in the cloud. WebEx is the Center of command for the user experience,

Scheduling via Outlook or WebEx Site.

5003

Cisco WebEx Cloud

Expressway-E

or VCS-E


Cisco TelePresence

Endpoints3rd Party Standards Based

Telepresence Endpoints

Lync 2010

Lync 2013

WebEx Mobile

Jabber Mobile

WebEx Desktop,

Jabber

Desktop

Collaboration

Cisco WebEx Meeting Center


Feature Description

Users per Meeting Up 25 SIP or H.323 video conferencing and Lync endpoints, and up to 500 WebEx video

participants to join a single meeting

Maximum video resolution 720p30

Meeting create, launch, join schedule meetings, escalate to an instant meeting, or create meetings in a personal,

always-on meeting room

In Meeting Controls • See all meeting participants in a unified roster list

• Mute, unmute and drop any participant

• Lock your meeting to prevent unintended participants from joining

• Record your sessions with video, audio and content for future viewing

Scalability Industry leading proven technology: Cisco WebEx Cloud


© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 14Cisco Confidential 14© 2011 Cisco and/or its affiliates. All rights reserved.


© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 16© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

Outlook integration :scheduled

© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 17© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

Outlook integration:Instant





Joining from Video Conferencing Devices



Email sent to all CMR

Cloud Users to setup

Personal CMR Space





A personal CMR to Use at any Time, from any Device

Use a personal CMR for impromptu meetings, at any time

Each Host has a:

• Web URL for WebEx

https://<sitename>.webex.com/join/<username>

• Video address (SIP or H.323 URI)

<username>@<sitename>.webex.com



• Enter a meeting room URL

e.g. site.webex.com/join/jsmith

• Join and wait in the lobby until the host joins

Attendees cannot hear, see, chat, share until the host joins

• Host uses PIN to unlock When the host joins, attendees

can setup audio, share video,

chat, present


• Dial meeting room video address:

• <username>@<sitename>.webex.com

• Audio IVR requests the host pin or press # to wait for the host

• Wait in the lobby until the host joins

• Attendees cannot hear, see, chat, share until the host joins






• See all meeting participants in a unified roster list

• Mute, unmute and drop any participant

• Lock your meeting to prevent unintended participants from joining

• Record your sessions with video, audio and content for future viewing and sharing


TelePresence Server User Experiences


• Standards-based steaming player with video (both WebEx & TelePresence), share, chat & polling

Network-based Recording (NBR)

37


Americas

Sept 2014

EMEA

Q4 CY 2014

APAC

Jan 2015


• Host meetings up to 25 video screens and 500 WebEx video/audio participants

• Add-on to existing WebEx offer

• Aligned with existing WebEx licensing models and volume price tiers

• Sold by partners via Cisco’s global price list (GPL) and WebEx’s direct price list (GRA)

+


*Not Committed

Video

Endpoints

3rd Party Standards Based

Telepresence Endpoints

Lync 2010

Lync 2013

WebEx Mobile

WebEx Desktop,

Jabber

Susan’sMeetingRoom

Collaboration Meeting RoomWebEx Meeting Center:

• One Meeting: Web and Video Conferencing delivered

from cloud

• Drive scalable video deployment from Cloud

• One Offer: Add-on WebEx service

• Supported interoperability on any device, secure B2B

including Lync 2010/2013

• Simplified set up, join, and in-meeting experience

• Persistent Meeting Rooms in the Cloud• e.g. https://cisco.webex.com/yourname



• Cisco and its partner network will now resell Jive solutions as a fully integrated component of the Cisco collaboration family.

• Additionally, Cisco and Jive will conduct joint product engineering to deliver further innovations and integration on the solution. Working together Cisco and Jive can work more closely to provide a complete offering for customers

• References:

• http://investors.jivesoftware.com/releasedetail.cfm?ReleaseID=844490

• http://blogs.cisco.com/collaboration/like-chocolate-and-peanut-butter-some-things-are-better-together/


• Increasingly, organizations are looking for ways to integrate social solutions into their collaboration tools and business processes. Throughout the past decade, Cisco has continued to weave social into the fabric of our own collaboration portfolio. At the same time, we continuously looked for opportunities to collaborate with other companies to integrate new technologies and improve what we can offer our customers – bringing the best of the best together to provide our customers with the ideal solution to fit their business needs.

• Today I am happy to announce that we are entering a relationship with Jive Softwareto deliver the best in enterprise social collaboration to our customers. By combining Jive’s enterprise collaboration platform with WebEx and Jabber, we can bring together the elements that help organizations deploy an integrated, seamless experience for their employees, customers, and partners.

Cisco Confidential 44© 2012 Cisco Systems, Inc. All rights reserved.

Why is Cisco doing this

• Social Market is growing, even faster than expected

• Jive + Cisco is a more comprehensive offering that includes internal and external social collaboration with realtime Cisco UC integration.

• Align with market shift to browser and cloud delivery for Collaboration

• Consequence: Webex Social no longer being developed and sold


Jive Overview


Why Jive


Proven across more than 800 Brands

TELECOMTECHNOLOGY FINANCIAL HEALTHCARE RETAIL OTHER


17.5 hours

per week

Role Specific

12.5 hours

per week

E-Mail

8.5 hours

per week

Search

6.7 hours

per week

Collaboration

Why This is Important

Inefficient collaboration hurts productivity.

What is this lost time costing your business?

• Products not developed

• Deals not closed

• Customers lost due to service issues

* McKinsey Global Institute: The Social Economy, July 2012

28 Hours per Week in Lost Time*28 Hours per Week in Lost Time*


Improve Productivity with a Modern, Mobile

Enterprise Collaboration PlatformHow Does Jive + Cisco Improve Productivity?

Find, connect, and collaborate faster across organizations and applications, from any device.

Move more quickly between asynchronous and synchronous modes.

Maintain in once place a record of collaboration for specific business activities.

How Will Improved Productivity Affect Your Business?

Onboard people faster.

Launch products faster.

Close sales deals faster.

Increase quality of client deliverables.

Resolve customer issues faster.

SOURCE: Jive customer research� Nov. 2012 � Completed by a Top 3 consulting firm.


Why This is Important• Ensure a Complete Collaboration Strategy inclusive of Asynchronous & Synchronous

• Both forms of collaboration are essential components to a collaborations strategy

• Ability to easily escalate type of collaboration (Media Richness Theory – more difficult the task, the richer medium

is needed – need to match the medium to the task)

• Unified Collaboration Experience by Reducing “App Fatigue”

• Save time by reducing time spent moving from one collaboration app to another

• Save time by reducing time spent moving from LOB apps to collaboration apps

• Provide one collaboration experience instead of multiple – integrations collaboration is better than islands of

collaboration

• Increased Adoption of Collaboration Products

• Couples both technical and strategy approaches to help customers get the most of our their collaboration tool

investments

• Get more business value out of technology investments – maximizing the “R” of ROI – the “I” is already made,

now they need to get their people to work together effectively across all means of collaboration


Synchronous

Collaboration

Asynchronou

s

CollaborationIM & Presence

Telephony

Web Conferencing

Social

Collaboration

Platform

Video Conferencing

Jabber

WebEx

CUCM

Unity

Jabber

Applications &

Business ProcessesCRM

BI & Analytics

ERP

HR Systems

BPM

Middlewar

e

“My Time” Communications

Holistic Collaboration (centered on Social)

MSFT

Exchan

ge

WebEx

Social

WebEx

Social

WebEx

Social

WebEx

Social

WebEx

Social

Blogs/Wikis/Posts/Forums

Online Groups

Email & Streams

Document Management

Real Time Communications

+


Deliver Cisco Collaboration as Chrome

Browser Extensions

Users can install Cloudlink extensions for Cisco from the Chrome

Store; administrators can also pre-install Cloudlink extensions

using the Chrome Admin Panel

Anywhere, Anytime Access

to Cisco Collaboration

Users can access their Cisco collaboration

services from any Chrome browser


Integrate Cisco voice and

video, presence, instant

messaging and unified

messaging inside cloud apps

like Salesforce, Google Apps

and Jive


iLINK for Cisco (HTML5 Client) iLINK for WebEx

Application

Server

Chrome

Extensions

CLOUDLINK App Server

• Unified Messaging (Google Apps and Jive)

• Jabber Voice and Video

• Jabber Presence

• Instant Messaging

• Group Chat

• Location Sharing

• Salesforce Integration

• Integration in Google Calendar

• Integration with Gmail

Cloudlink 4.0 Components and Features

• Comprehensive collaboration solution bundle

• One price

• Ability to provision and turn features on/off

iLINK

• Click-to-Call (via TAPI)

• Federated Presence to Google



Cloudlink integrates

Cisco UC inside Jive

• Unified messaging

• Click-to-call

iLink for Cisco provides

• Presence

• Instant messaging

• Group chat

• Jabber voice/video

• Call management

• Location sharing


Unified

Messaging

Integrated

Fax

Transcription

Click-to-Call

Rich

Presence

WebEx

Integration


iLink for Cisco integration with

Salesforce through Salesforce

Open CTI

• Presence


• Group chat


• Call management


• Call logging


iLink for Cisco extends Cisco

collaboration to any web app

or page in Chrome

• Click-to-call

• Presence


• Group chat


• Call management



Jabber HTML5 client and

Chrome browser extension

• Presence


• Group chat


• Call management



CMR: One Meeting: Web and Video

Conferencing delivered from cloud

Drive scalable and interoperable video

deployment from Cloud

Cisco partners with and resells Jive

and Esna

Cisco enables Business Transformation

Thank you.

Date post:	17-Oct-2014
Category:	Technology
View:	1,505 times
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Cisco étend la collaboration au Cloud - Annonces Cisco Live San Francisco de mai 2014

Technology