Cisco Mid Market Collaboration Solution
Imran Shaikh Global Director
Collaboration Technology Group
Cisco Connect, Riyadh, Saudi Arabia, April 29-30, 2014
A New Approach to Collaboration
Expand beyond the desktop to mobile
Make video collaboration that is as easy as voice
Collaborate beyond corporate boundaries
Mitigate security and compliance risks
Ensure interoperability with existing investments
Provide cost-effective deployment options
Cisco Connect, Riyadh, Saudi Arabia, April 29-30, 2014
Cisco Hosted Partner Hosted On Premises Delivery Model
Platform Services Activity Stream and Social Graph Content Management
IM and Presence Directory and Identity Scheduling and Calendaring
Voice and Video
Environments End User IT Administrator Business and Customer
Medianet
Experience
Enabled by a Comprehensive Architecture
Cisco Connect, Riyadh, Saudi Arabia, April 29-30, 2014
Leading the Industry with our Customers
of Fortune 500 use Cisco
Collaboration
95%
Cisco IP Phones
70 million
Cisco WebEx minutes
per month
2.6 billion
Cisco customers
200,000
Cisco TelePresence
Endpoints
2 million
Cisco Contact Center agents
3.3 million Cisco Jabber
seats
1.4 million
Cisco Connect, Riyadh, Saudi Arabia, April 29-30, 2014
The Mid Market Opportunity
6
3.7M Midmarket Companies
Globally
Opportunity : $6.3B Strategy
Definition
UC/Collaboration TAM • $ 3.3B in AMER • $ 1.8B in EMEAR • $ 1.2B in APJC 75% midmarket companies have yet to upgrade to IP • 75% have 100-249 users • 46% use a Key Systems • 29% use a TDM PBX
Partner-led Go-to-Market
Cisco Defines “Midmarket Opportunity” as Midsized Businesses with up to 1000
Employees/Users Source: Cisco Global Market View
1 in 6 Employees
Work in Midmarket
Up to 1000 Users
! BE6000 in KSA ! Bookings – 201% Y/Y Growth ! Units in YTD – 175% Y/Y ! Emerging – Saudi is the Top
Performing Country
Cisco Connect, Riyadh, Saudi Arabia, April 29-30, 2014
The Product offering : What has changed?
Based on partner and customer feedback, we have continued to evolve the Business Edition offer: • Additional platform flexibility to suit wider customer base • Wider range of virtualized applications to match more customer
requirements • Easier to deploy and manage • Video a baseline feature • GTM with Business Led Selling One thing we didn’t change… • We based the architecture on our marketing leading enterprise
platform Communications Manager
Cisco Connect, Riyadh, Saudi Arabia, April 29-30, 2014
Average Customer Size
App
licat
ions
So
lutio
n Fl
exib
ility
10,000+ <500 Users 1,000+ Users
Business Edition 7000
Business Edition 6000
CUCM on UCS
Mid Market & Enterprise
Mid Market
Large Enterprise
Cisco Collaboration Platforms
Cisco Connect, Riyadh, Saudi Arabia, April 29-30, 2014
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Corporate Telephony Unified Communications
Web Conferencing Contact Center
MarketScope for Unified Communications for the SMB Market
MarketScope for Group Video System
North America Western Europe
Best In Class for Enterprise to SMB
Cisco Connect, Riyadh, Saudi Arabia, April 29-30, 2014
Platform Overview
Cisco Connect, Riyadh, Saudi Arabia, April 29-30, 2014
Cisco Business Edition 6000
Collaboration Your Way.
Complete
• End-to-end collaboration capabilities for all users
Affordable
• Right-priced and sized solutions quickly increase ROI
Simple
• Deployment flexibility rapidly lowers TCO, easy to install, configure, manage use
Interoperable
• Integration and support of third-party applications and devices
Highly-Available
• Optional redundancy for business continuity and peace of mind
Scalable
• Platforms have the built-in ability to grow and change to support business needs
Cisco Business Edition 6000
Up to 1000 Users
Cisco Connect, Riyadh, Saudi Arabia, April 29-30, 2014
Customizable platform with many application choices.
Cisco UCS C220 M3 Rack Mount Server
1000 Users 1000 VM/UM Users
Premium Ent Business
Department 100
Agents
100 Traversal and 100 non-
Traversal
50 Users / Group
1000 IM&P Users 1000 Users 1000
Phones
Call Control CUCM
Voicemail Unity Connection
IM & Presence
Video Interworking
VCS
Attendant Console CUxAC
Contact Center CCX
Prime Collab. Provisioning
Emergency Responder
CER Paging
High Density Model • 8 UC + 1 Management = 9 applications • Supports up to 1000 users, 2500 devices,
100 agents, and 50 sites
Medium Density Model • 4 UC + 1 management = 5 applications • Supports up to 1000 users, 1200 devices,
100 agents, and 50 sites
Cisco Business Edition 6000
Cisco Connect, Riyadh, Saudi Arabia, April 29-30, 2014
Call Control CUCM
Voicemail Unity
Connection
IM &P Jabber
Collaboration Edge
Expressway/VCS
Attendant Console CUAC
Contact Center UCCX
Provisioning, Management
Prime Collaboration
Response CER
Paging Paging Server
Cisco UC Virtualization Hypervisor
Conferencing Control
TP Conductor
Video Conferencing
TP Server
Scale-out, stackable server solution No capacity limits Add server(s) to add more users, devices, apps Price-optimized for 4-6 apps per server supporting 1-5K users each Preloaded with virtualization and apps s/w 2 RU model: $23.468 Standard user/apps licenses sold separately Single-ordering SKU: BE7K-K9 or BE7K-K9-XU
Cisco UCS C240 M3 SFF Rack Mount Server
Stackable, turnkey platform with many application options.
Cisco Business Edition 7000
Cisco Connect, Riyadh, Saudi Arabia, April 29-30, 2014
Cisco Business Edition Portfolio At a Glance
Attribute Business Edition 6000 Business Edition 7000
Opportunities Midsize companies (25 to 1000 users)
Fast-growing Enterprises (1000+)
Design Scale-up Single-server solution
Typically 1-2 servers in deployment and 5-8 apps per server
Scale-out, stackable, modular building block Typically 2-4 servers in deployment and 4-6 apps per
server
Capacity 1000 users
1200-2500 devices (dependent on server) 100 contact center agents
1000+ users 15,000+ devices
100+ contact center agents (stack servers to add more users, devices, apps)
Pricing
$9,400 for MD Server (4 apps + Management) $20,800 for HD Server (8 apps + Management)
Bundled 25-user license options included Special add-on user/app license options available
$23,468 (4-6 apps typical) + app/user licensing Standard app/user licensing sold separately
SKU BE6K-ST-BDL-K9=, BE6K-ST-BDL-XU= BE6K-STBDL-PLS-K9=, BE6K-STBDL-PLS-XU=
BE7K-K9, BE7K-K9-XU +Standard app/user licensing sold separately
Minimum Partner Requirements
ECS (w/o UCCX) ACAS/AUC (w/ UCCX)
ACAS/AUC (w/ UCCX) ATP UCCE/CVP (w/ UCCE)
Promotions Midmarket Collaboration, Collaboration Breakaway Plus, Drive to Collaboration
Collaboration Breakaway Plus, Drive to Collaboration
Cisco Connect, Riyadh, Saudi Arabia, April 29-30, 2014
Why the Business Edition Platform?
Cisco Connect, Riyadh, Saudi Arabia, April 29-30, 2014
Business Edition is the Applications Platform
Cisco aligned the solution to our developer network CDN: • 10,000 applications in one market
place • Cisco tested & approved
• Ideal to support Business Led sale • Easy to deploy on virtualized platform • Create unique solution for each
customer • Solutions Centric Approach for our
partners
Be Everywhere With Video Collaboration
Cisco Connect, Riyadh, Saudi Arabia, April 29-30, 2014
Providing Right Solutions for Your Interactions
For custom and industry applications
Codec C40, C60, C90
Jabber and WebEx
Healthcare & Education
Not all products pictured
MX 800 70”
MX 700 55”
MX300 G2 TX9000 TX9200 Active Collaboration Room
Quick Set SX20
Telepresence Meeting Room Solution Platforms Immersive
EX90 EX60 IP Phone 9900 IP Phone 8900 DX600
Desktop Video Mobility TelePresence Desktop
SPA Series IP Phone Series IP Wireless IP Conferencing
Voice Verticals
Advanced Collaboration
Cisco IP and Video Endpoints Portfolio
Healthcare & Education
Jabber and WebEx
For custom and industry applications
Codec C40, C60, C90
Cisco Connect, Riyadh, Saudi Arabia, April 29-30, 2014
Full duplex speaker & Wideband audio Android OS (Application framework)
Gigabit Ethernet POE Class 3 and 4 9900 Series voice call feature parity
1080p 30fps video experience 7” capacitive multi-touch display
HDMI output (External monitor support – DID) 3 USB connections for expandability Integrated Bluetooth and WiFi Micro SD card support
Cisco Desktop Collaboration Experience DX650
Cisco Connect, Riyadh, Saudi Arabia, April 29-30, 2014
Business Edition is the Video Platform
What Can you do with Video on Business Edition? • Support Video on Every Device • Options for Desktop, Room and Immersive Video • Control Legacy 3rd Party video endpoints • Support full remote and mobile video
• On Premise or Virtual Cloud Meeting rooms • Enable Business to Business Video • Integrate video into online meetings (Webex) • Video recording with TCS
Cisco Connect, Riyadh, Saudi Arabia, April 29-30, 2014
MX200 G2 42’’
MX300 G2 55’’
MX700 55’’
MX800 70’’
TX9000 65’’
Quiet Room Small Room Medium Room Large Room Training/ Board Room/ Auditorium
Immersive Room
SX20 SX80 SX10
Cisco Video Has a New Price Point
Reduced by 50% Reduced by 19%
Reduced by 33% Reduced by 42%
Street Price Sub $2000
Intelligent Proximity App.
Cisco Connect, Riyadh, Saudi Arabia, April 29-30, 2014
NEW SX10 Video Enable Any Display Video
• Full HD resolution, 1080p, 30 FPS video
• 1080p30 WXGAp5 content
• 2.5x optical 5x total zoom
• 83 degrees HFOV
• Pan/Tilt/Zoom Camera with support for Far End Camera Control
• PoE <12 watts power
• SIP only (UCM or VCS)
• Intelligent Proximity enabled • Upside-down mounting with automatic
flipping of picture
• GPL $3,990
Cisco Connect, Riyadh, Saudi Arabia, April 29-30, 2014
High-end integrated speaker system optimized for voice
Internal mic + two external table mics
55 inch display High quality LED Screen
8 x zoom 72 HFOV
Integrated Cable Management
New MX200/300 Room Based Systems
MX200 G2
MX300 G2
High-end integrated speaker system optimized for voice
Internal mic + two external table mics
42 inch display High quality LED Screen
5 x zoom 83 HFOV
Integrated Cable Management
Both MX200 G2 / MX300 G2 ships with Cisco Touch 10 as default User Interaction
Cisco Connect, Riyadh, Saudi Arabia, April 29-30, 2014
NEW Video Technology
Intelligent Imaging Intelligent Proximity Intelligent Audio
Cisco Connect, Riyadh, Saudi Arabia, April 29-30, 2014
Key Takeaways
Business Edition… • Collaboration Ready TODAY inc Video
• Built with the ability to grow & change
• Simplified - Easy to Deploy & Manage, Single Management, Right priced
• Open Architecture, Applications Platform
• World Class Cisco Service and Support
Leadership matters. Smart technology allows midsize businesses to empower their employees and better service their customers.
Analysys Mason Limited
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