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1© 2010 Cisco and/or its affiliates. All rights reserved.
Lewis Hickman Federal NMS CSE
Cisco Hawaii Tech Days
Cisco Prime Network Management Overview
2© 2010 Cisco and/or its affiliates. All rights reserved.
Download this slidehttp://ouo.io/JeZyEv
© 2010 Cisco and/or its affiliates. All rights reserved. BYOD PartnerFIRST 3
Cisco Prime for ITStrategic Vision
• Independent "point" products
• Untimely device and technology support
• Reliance on highly skilled staff
• Inconsistent user experience
• Difficult to install, administer, and maintain
• Integrated workflows and Common user experience
• Integrated Smart Interactions w. cisco.com
• Single solution and virtual appliance
• Day-one device support for the Cisco® Advantage
• Use of Cisco best practices and knowledgebase
The Old Way The Cisco Prime™ Way
Cisco © 2012 Cisco and/or its affiliates. All rights reserved. 4
Common User Experience
Cisco Prime NAM Cisco Prime Infrastructure
Cisco Prime DCNM Cisco Prime LMS
Cisco Prime Collaboration
Cisco © 2012 Cisco and/or its affiliates. All rights reserved. 5
ONE NETWORK
One Management
One Policy
One Management with Cisco Prime Infrastructure
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 6
Cisco Prime Infrastructure 2.0Integrated wired/wireless lifecycle and assurance management
Benefits
– Consolidation and extensibility – reduces OpEx and maximizes ROI
– Accelerates application and service rollout, reduces downtime
– Consistent end-user quality of experience
– Maximizes the network investment
•Comprehensive Lifecycle mgmt – simplify end-to-end network operations
•Deep application visibility and performance Assurance
•Rich compliance auditing and reporting
•One install – Single-pane-of-glass soln
Integrated Platform
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 7
Cisco Prime Infrastructure 2.0Integrated wired/wireless lifecycle and assurance management
Comprehensive Manageability
– Customizable out-of-the-box Cisco best practices and validated design configuration templates for wired/wireless devices
– RF planning and optimization
– Manage L2/L3 services, DMVPN, GETVPN, Zone-based Firewall, ScanSafe
– Plug-in-play Automated Deployment
– 360° End-user connectivity and application experience monitoring & troubleshooting
– Multi-NAM management
– Infrastructure lifecycle reports – EoX & PSIRT
– 3rd party device support
– Scalable, deployable, extensible
•Comprehensive Lifecycle mgmt – simplify end-to-end network operations
•Deep application visibility and performance Assurance
•Rich compliance auditing and reporting
•One install – Single-pane-of-glass soln
Integrated Platform
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 8
Cisco Prime InfrastructureSimplified Management of Wired and Wireless Networks
AssuranceEnd-to-End Application
Experience & Visibility
Plug & PlaySimplified
Deployment of New Cisco
Devices
LifecycleConverged
Management with Integrated Best
Practices
Convergence Consolidation Cisco Advantage
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 9
Prime Infrastructure 2.0 – License Model Overview
Base License
Prime Infrastructure Management Node(physical or virtual appliance)
LifecycleManagement
Licenses (per device)
Compliance Management
Licenses(per device)-
LMS Only
AssuranceManagement
Licenses (per device)
One and only one base license required for
each management node (physical or virtual
appliance)
Available in incremental bundle sizes of 25,50,
100, 500, 1K, 2.5K, 5K, and 10K Devices
Available in incremental bundle sizes of 25, 50, 100, 500, 1K, 2.5K, 5K,
and 10K Devices
Available in incremental bundle sizes of 25, 50, 100, 500, 1K, and 5K
devices
LicenseDependency
Automated Deployment
Gateway(per Gateway
instance)
© 2012 Cisco and/or its affiliates. All rights reserved. 12© 2012 Cisco and/or its affiliates. All rights reserved. 12
Prime Infrastructure
Lifecycle ManagementTechnical Details
© 2010 Cisco and/or its affiliates. All rights reserved. 13
Lifecycle Management for Wired/Wireless• Stages in this Life Cycle approach:
Design Deploy Operate Report Administration
© 2010 Cisco and/or its affiliates. All rights reserved. 14
Design Your Own Configuration Template• Model-based templates are
provided for: Security ( ACL, DMVPN,
ScanSafe , GetVPN …) NAM Wireless controller
• User can create his own CLI templates which can contains: parameters (prompted during
deploy) scripting construction in Apache
Velocity Template Language (VTL)
• User can define composite templates (template of templates)
• User can import existing Cisco Prime LMS templates
Lot more data types are now available in PI 2.0 !!!
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco 15
Enable TrustSec 2.0 using Network Services
NEW
Out-of-the-box TrustSec 2.0 Readiness Assessment
Configure Security Mode using easy wizards !!!
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco 17
Identity Services Integration • Shows where security &
policy problems exist• Drill deeper into issue
details
Services Management and IntegrationCleanAir
• Detect RF Interference• Locate the source• Automatically adjust to
optimize the environment
Adaptive WIPS • Assess wireless
vulnerabilities• Auto-classify threats• Protect the wireless
network
Context-Aware• Contextual Info about Wi-
Fi clients and tagged mobile devices
• Optimize application delivery
MSE
MSE
ISE
• MSE – Mobility Service Engine• ISE - Identity Service Engine
MSE
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco 18
Zoom & Pan
Controls
Next-Gen Maps• Reduced Clutter
• Faster Loading• Better Navigation
• Scalable Vector Graphics
• High quality images with zoom in/out
Design Site and MapsHierarchy of Campuses, buildings and floors
Active Rogue APs
802.11u location specific service
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco 19
PlanningRF Prediction Tools Assist in Designing Optimal WLANs
• Integrated Planning Tool– Import floor plans from 3rd-party tools– Configure access point placement,
coverage, and other variables– Generate equipment proposal
• Hierarchical Maps– Design multiple buildings, floors, regions
• Location and Voice Readiness Tools– View performance and coverage
estimates
Easily Visualize the Ideal RF Environment
Planning Tool
Instant Access to Tools
Hierarchical Maps
• Eliminate improper RF designs and coverage problems • Built-in tools perform site-surveys, RF reassessments and RF readiness evaluation
© 2010 Cisco and/or its affiliates. All rights reserved. 20
Deploying Templates
• Device Health (Availability/CPU/Memory) is automatically turned on once device is managed
• Advanced Monitoring can be planned and designed before actual monitoring
• Advanced monitoring leverage Cisco Networking Intelligence (Flexible Netflow, NBAR/NBAR2, NAM)
• Thresholds can be tied to packet capture profile for automatic captures
• Template based configuration to both wired and wireless devices from single GUI
• Enable instrumentation on routers and switches
• Create your own Golden templates and parameterize it for any device
• Provide the capability to group together discrete templates into a single composite template
• Zero Touch Device Deployments using Automated Branch Deployment
© 2012 Cisco and/or its affiliates. All rights reserved. 21
OPERATE
© 2010 Cisco and/or its affiliates. All rights reserved. 22
Access Daily Tasks using Device Work Center
High-Level view of
managed devices
Detailed View for Selected Device
Filter by device type, site groups, and user defined groups
1-Click Access to day-to-day operational tools !
© 2010 Cisco and/or its affiliates. All rights reserved. 23
Get to the user association history in couple of clicks !!!
Automated wired/wireless Client Discovery
IPv6 VisibilityRecognition of IPv6 Global and Link Local Addresses
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 24
Identity Service Engine (ISE) Integration Client Type and Policy Visibility
Device Identity or Profile from ISE Integration
Policy Information Including Posture
AAA Override Parameters Applied to
Client
Single pane of glass view and lifecycle management for Wired and Wireless
© 2010 Cisco and/or its affiliates. All rights reserved. 25
Conventional Configuration Mgmt. Features• Archive and Versioning of Configuration
Fetch & store all the configurations on network devices. Store multiple versions of configurations. Job based. for periodic archival Detect changes done outside the PI
server and archive the change
• Compare Configuration View configurations Compare configurations between
versions of same or different devices Reporting configuration mismatches
• Rollback Configuration Rollback Update the configuration on a device in the network Ability to specify which configurations to download. Ability to specify options like reboot, write mem etc. Job based.
© 2010 Cisco and/or its affiliates. All rights reserved. 26
Device Software Image ManagementImport Analyze Distribute
© 2010 Cisco and/or its affiliates. All rights reserved. 27
Enhanced Alarm and Events
Alarm indicator
trickle up the tree to identify the problem
area
Alarms can be expanded to see the de-duplicated
events
Use pre-defined or create your
own filters
Click on ad-hoc filter for keyword
based filtering
Take Actions - Assign,Annotate,
Notify
© 2010 Cisco and/or its affiliates. All rights reserved. 28
Smart Interactions Allows to open ticket (Service Requests)
• Less time needed to resolve problems• Communicate with other Cisco experts
Integrated Cisco service request management: Automates the service request process
Create support cases with Cisco-TAC and partners
Case status look-up Automatic attachment of
problem context to the support cases
© 2010 Cisco and/or its affiliates. All rights reserved. 29
EoX / PSIRT Reports
• PSIRT report based on your configuration & not just the IOS version
• EOX Report
© 2010 Cisco and/or its affiliates. All rights reserved. 30
Prime Infrastructure Dashboards
© 2010 Cisco and/or its affiliates. All rights reserved. 31
Network Overview Dashboard
• Hierarchical dash boards that reflect the converged network status in real time
• Drill down capabilities to troubleshoot and arrive at rich set of information in one click
• User defined dashboards that allows to create your own view
• Contextual Site, Device, Interface Application, End User experience dashboards to display dynamic network health status
• Service/Domain specific contents grouped in one view
© 2010 Cisco and/or its affiliates. All rights reserved. 32
Site DashboardVoice/Application/End User Site Experience• Contextual site based
information from one view• What services and users will be
affected in my site – Assessed by looking at Devices that are down in a site
• My Applications are down, who are the users that are affected by that – Obtained by looking at Applications accessed by end users in a site
• What are the devices that needs to be replaced or requires maintenance in my site - Top N worst devices that are underperforming in a site
• Are other users in the site affected by latency in transaction time - Users having the most issues in the site
© 2010 Cisco and/or its affiliates. All rights reserved. 33
Application DashboardApplication Troubleshooting and End User Experience• Contextual Application based
information from one view• What are the Top Server and Top
Clients in my network that are having worst transaction time – Assessed by looking at the Worst Clients by transaction time and Application Server Performance
• Which of my Sites are experiencing worst transaction time for any given application – Obtained by looking at Worst Sites by transaction time
• Which of my Clients are using the most bandwidth- Top N Clients (In and Out)
• How is my Application Traffic statistics over time- Application Traffic Analysis dashlet
© 2010 Cisco and/or its affiliates. All rights reserved. 35
User 360 View• Concise End-User information
about devices from anywhere within the product
• 360 views available for wired and wireless Users
• On click shows the following OS version and status License used/Capacity Number of Active Aps Number of Active Clients CPU and Memory utilization
• Provides snapshot of device(s), alarms, and application used per device per user
NEW
© 2010 Cisco and/or its affiliates. All rights reserved. 37
• Concise wireless information about devices from anywhere within the product
• 360 views available for wireless Controller & APs
• On click shows the following •OS version and status•License used/Capacity•Number of Active Aps•Number of Active Clients•CPU and Mem utilization
• Provides snapshot of wireless interfaces, alarms and WLAN
Device 360 View Contextual drill down for device troubleshooting – Wireless Controllers & Access Points
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco 38
Prime Infrastructure Assurance Details
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco 39
Network PerformanceTroubleshoot Bandwidth Congestion per Site
Identify the Congested Interface
View Applications and Clients over the Congested Interface
Change the QOS settings to shape traffic for non-critical applications
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco 40
VisibilityBusiness Critical Applications Performance
Application/Server Delay Client & Network Delay
Ana
lysi
sE
xper
ienc
e
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco 41
VisibilityView voice/video quality for your Enterprise
Worst RTP Streams
QOS Policy
Cisco © 2012 Cisco and/or its affiliates. All rights reserved. 44
Cisco Prime Collaboration
Cisco Prime Collaboration Overview
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 45
Cisco Prime CollaborationIntegrated Voice and Video Lifecycle Management
Advantages• Easier to use – 1 product – 5
Functions• Easier to install & maintain• Less training required• Better aligns with converged
customers deployments• Speeds site rollouts and
reduces time required to add and change users and services
• Ensures high quality of service and timely issue resolution for a superior end-user experience
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 46
Cisco Prime CollaborationUnified, Simplified Management of Voice and Video Networks
AssuranceContinuous
monitoring anddiagnostics
AnalyticsLong term trending
and analytics
ProvisioningSimplified
deployment and
configuration
Cisco © 2012 Cisco and/or its affiliates. All rights reserved. 48
Cisco Prime Collaboration Provisioning
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 49
Provisioning Standard and Advanced Feature Split forCisco Unified Communications 10.0
Packages Description
Single Cluster• Single user interface with both native features and contextual cross-launch (phased out in future
releases)• Provisions all services (voice, Cisco® Unified Communications Manager video and Cisco
TelePresence® endpoints, presence, voicemail, mobility)• Audit log• Three levels of role-based access control (RBAC)
- System level, advanced ordering level, and basic ordering level (no per-domain-group granularity)
• LDAP integration, federated or non-federated, per domain group• Batch provisioning
Standard
Advanced
Multi-Cluster• Advanced RBAC and delegation; order admins can be assigned to different domain groups of users• Ordering workflow (approver, MAC assigner, shipper, and receiver)• Batch import of users, service additions and modifications, and import infrastructure settings • Cisco Unified Communications and Cisco IOS® infrastructure templates with embedding and
chaining, keywords, and scheduled template-based provisioning• Northbound workflow API (no longer optional)• Managed services features
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 50
Provisioning Benefits
• Accelerated site rollouts and reduction in time required to add users
• Delegation of moves, adds, and changes to help desk personnel
• Lowering of training requirements through single user interface for call control, messaging, and presence
Reduced deployment and operating costs through:
• Fine-grained, role-based access control
• Tracking and auditing of all activity for improved accountability and troubleshooting
Improved operational consistency and control:
CUCM Interfaces
Cisco UnifiedCommunications Manager cluster
Cisco UnityConnect voicemail
Cisco Presence
Cisco Unified Communications
Manager Express,Cisco Unity Express
Unity Connect
Interfaces
Cisco IOS®
CME and CUE Interfaces
Cisco® PresencesInterfaces
Unity®
Interfaces
Request forServices
Service Active
Before Cisco Prime Collaboration Provisioning
With Cisco Prime Collaboration Provisioning
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 51
Automated System Provisioning
Service Active
Request for Service
Automated Activation
Cisco® UnifiedCommunications Manager clusters
Cisco Unified Communications Manager Express,
Cisco Unity Express
Cisco Unity® and UC
voicemail systems
Cisco Presence systems
Audit Trail
Native Interface Provisioning
Multiple Interfaces
Admin decides process
Service activation is more than 15-20 minutes
Manual and duplicate entry errors
No centralized tracking for changesManual
Provisioning
Cisco Prime™ Collaboration Provisioning
Unified: One interface
Simplified: Business process- and user-oriented
Rapid: Less than one minute for activation
Accurate: Reduce manual and duplicate entry errors
Tracking: Unified audit trail
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 52
Domains, Service Areas, and Subscriber Types: ExampleWest Coast Domain San Francisco
Service Area
Doctor• Color video phone• International dialing• Special attributes• Unified messaging
Nurse• 7960 or 7940 phones• No international calling• Standard attributes• Voicemail
Lobby Admin• Monochrome phone• Sidecars• Local dialing only• Restricted attributes• No voicemail
• Defined CSS• DN Blocks Defined• SA Level Attributes Defined
San JoseService Area
Doctor
Nurse
Lobby
• Rules and Policies• Domain-Level Attributes Defined• Domain Admin Permissions
Subscriber Type
Subscriber Type
Subscriber Type
LAService Area
Doctor
Nurse
Lobby
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 53
Administration Levels• Domain groups can be defined to delegate subscriber provisioning• Domain administrators can be defined to manage one or more domain groups• Administrators do not need to have accounts on call processors or voicemail processors
in order to manage subscribers
Global Admin: Jane, Rudy, Mike
West CoastDomain
East CoastDomain
Domain Admin: MaryDomain Admin: Paul
Multi-Domain Admin: Shashi
FranceDomain
Domain Admin: Tom
Provisioning Dashboard• View the sync status of your devices• Quickly take a look at the logged and locked users; unlock them with a click• View license status
Cisco © 2012 Cisco and/or its affiliates. All rights reserved. 56
Cisco Prime Collaboration Assurance
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 57
Assurance Standard and Advanced Feature Split for Cisco Unified Communications 10.0
Packages DescriptionSingle Cluster• Single user interface with both native features and contextual cross-
launch• Core UC components (CUCM, voicemail, and presence)• Core video components (TS, VCS, MCU, Conductor)• Fault and performance metrics and short-term trending (RTMT) • Configurable performance alerts and email notifications (RTMT)• TMS ticketing• Search and status
Multi-Cluster• Additional component coverage: CCE, CCX, CVP, UC8.6-9.x, gateways,
switches, routers, CMTS, CTS-Man, third-party SNMP• Health dashboards (top five impacted MOS, trunk group, etc)• Detail monitoring for endpoints: MOS, call failures, registration• Auto-discovery, RBAC, grouping and topology views• Fault and performance views of the network and video conferences• Service quality (MOS, jitter, packet loss, etc.), call categorization and analysis,
call detail records reports• Video session troubleshooting using Medianet• Voice diagnostics views, Medianet call trace, and testing• Alarm correlation, syslog events• Managed services (for video only in Unified Communications 10.0; voice on
roadmap)
Standard
Advanced
Analytics• Technology
adoption• Capacity analysis• Service
experience• Asset usage• Traffic analysis
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 59
Assurance Feature Overview
• Single pane of glass for the entire collaboration network
• Single repository for all collaboration inventory
Voice and video management
• View network status at a glance• Quickly identify potential problems• Instantly access troubleshooting tools
Dashboard summary
• Facilitates event notification reduction• Email and SNMP forwarding
Alarm correlation
• Simulate traffic• Test circuits and end points
Proactive troubleshooting
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 60
Voice Assurance Detailed Features
• Phones, servers, and infrastructure• Cluster-level groupings
Full voice network view
• KPI grouped by device type• Multiple statistic overlay graphs
Diagnostic portal
• Run both real-time and scheduled tests
• Check for dial tone, registration, and end-to-end communication
• Test links with IPSLA to isolate jitter and packet loss
• Verify emergency calling and phone features are working
Diagnostic testing
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 61
Video Assurance Detailed Features
• View all sessions – scheduled, completed, or in progress
• Rapidly isolate problems to the network or endpoint
• Identify latency, jitter, and packet loss
End-to-end monitoring
• View end-to-end video session paths over Cisco® and third-party devices
• On Cisco routers, view CPU, memory, and interface statistics to locate bottlenecks in the network
• On Cisco Medianet routers, view jitter and packet loss statistics and DSCP information to pinpoint hot spots affecting session quality
Real-time diagnostics
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 62
End-Users Impact Dashboard• Quickly know the user impact and Unified Communications services availability
• Navigate to troubleshoot and arrive at detailed set of information in one click
• Find congested locations and high-cost resource usage
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 63
Phone outages: Locating and troubleshooting to find the problem area is made easier
Problematic Switch
The Endpoints Health Summary dashlet acts as a single location to monitor IP phones.
New, integrated best practices flow pinpoints the potential locations where users are impacted.
Further navigation pinpoints the potential devices and outages contributing to user impact.
Integrated Troubleshooting
Problematic switch
Knowing unplugged phones exist, to locating the exact problem switch takes just two clicks
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 64
Top 10 Cisco TelePresence Endpoints with Call-Quality Events• Identify the telepresence endpoints with call-
quality events• Check the call-quality events according to
other impairment details such as jitter and latency
• Click on 1 day, 1 week, or 4 weeks• View as chart or grid options• Navigate to look at all the events in one click
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 65
Endpoints Utilization Dashboard• Quickly know the utilization of your Cisco TelePresence® endpoints• See the top 10 “No Show” endpoints• Find the number of telepresence sessions for one day, one week, and four weeks
Infrastructure Dashboard• Bandwidth usage for top five WAN traffic locations• Health summary for your Unified Communications applications• Find the utilization for video ports and conferencing devices
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 67
Service Readiness Assessment Ease Validation of Network Readiness Prior to New Video Endpoint Deployments
• With Cisco® Medianet IPSLA VO, generate synthetic traffic between Medianet-enabled midpoints to simulate a Cisco TelePresence® call
• Analyze results for any network degradation
• Take action to correct network degradation (e.g. add bandwidth)
• Run an IPSLA VO test again and compare results
• This feature can also be used before VIP sessions to determine if they will be successful
I need to add
bandwidth!This session
will be successful!
Cisco @2013 Cisco and/or its affiliates. All rights reserved. 68
Cisco Prime Collaboration Analytics
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 69
Cisco Prime Collaboration AnalyticsStatistical Analysis Dashboards
Capacity Analysis
• Busy-hour trunk analysis• CAC bandwidth use
analysis• Conferencing (MCUs)
use• Trunk use analysis
Traffic Analysis
• Dialed-number analysis• Off-net calls analysis• Call traffic per location
analysis• Traffic-type (external,
internal, local, etc. calls) analysis
Technology Adoption
• Endpoint deployment trend• Endpoint model and type
use trend• Voice and video technology
use trend
Asset Use
• Least-used endpoints analysis• No-show Cisco
TelePresence® rooms trends*• Most-used Cisco
TelePresence* endpoints
Service Experience
• Call-failure trends• Service quality distribution
by location• Most affected endpoints
analysis
* Planned for Cisco Prime Collaboration 10.5 release
@2013 Cisco and/or its affiliates. All rights reserved. Cisco 71
Analytics Features
Technology Adoption
Service Experience
• Shows the weekly progress of collaboration deployments
• Breaks down the way endpoints are being used by type, model and shows audio / video usage trends
• Identifies call failure trends, long-term service quality distribution by location, and most impacted endpoints
• Identifies traffic patterns, top traffic locations and top traffic destinations
Capacity Analysis and Asset Usage
Traffic Analysis
• Tracks Average Bouncing Busy Hour and top/bottom trunk, conferencing (MCU), and CAC bandwidth utilization
• Tracks underutilized endpoints
• Tracks dialed numbers, off-net calls, call traffic per location and traffic type (external, internal, local, and more)
© 2010 Cisco and/or its affiliates. All rights reserved. 73
Cisco Network Analysis Module (NAM)
Overview Presentation
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco 74
Deliver network visibility to optimize resources, troubleshoot performance issues, and ensure
consistent end-user experience
• Improves operational efficiency
• Provides enhanced application performance visibility across the network
• Reduces total cost of ownership
Cisco NAM OverviewNetwork Traffic and Performance Analysis
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco 75
Improved Operational EfficiencyReduce Time to Problem Resolution from Days to Minutes
• Pre-packaged dashboards
• Packet Capture Error Scan
• Combined packet and flow analysis
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco 76
NAM Product Family
Cisco Prime NAM PortfolioDeployment Flexibility with Cost-effective Form-factors
SPAN ERSPAN RSPAN NetFlow CEF VACL WAAS
Cisco Prime Virtual NAM (vNAM)
The unique design of the NAM combines a rich set of embedded data collection and performance analytics with a remotely accessible, Web-
based management console, all on a single blade or appliance
Integrated Management & Reporting Console
PA
Cat6500/C7600 Series NAM1, NAM2 BladesCat6500 Series NAM3 Blade
Cisco Prime NAM for ISR G2 SRE
Cisco Prime NAM for Nexus 1100 Series
NAM 2300 Series Appliance
NAM-NX for N7K
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco 77
Cisco Prime NAM 6.0 Software Highlights
• Enhanced Packet Capture and Analysis
• Overlay Network Visibility (OTV/Fabric Path/VXLAN/LISP)
• Trustsec SGT Awareness
• CAPWAP Decode and Analytics
• Scheduled Reports
NEW!
Supported on All NAM Form-Factors
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco 79
Transaction Time - MySQLLast 1 hour
Analyze Application Flows over DCI LinksTroubleshoot Application Performance Issues
79
What is the transaction time
trend for MySQL?
Transaction Time – MySQL (over DCI link only)Last 1 hour
What about the transactions over the
DCI link?
Significant number of responses are over 1
secIdentify the server with high Server Response Time
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco 81
• Packet Capture and Decodes
• Packet Capture Error Scan
• Port and Interface statistics
• Gain consolidated view of network performance and resource usage
Drill-down to NAM for flow- and packet –level performance analytics and troubleshooting
Use Published API’s for in-depth Integration or use NDE for aggregated reporting
WAN Cisco Nexus 1000V
VM1 VM2 VM3 VM4
NAM Form-Factors
Partners: Prime Infrastructure, Compuware, CA/NetQoS, Netscout, Others
Data Roll-Up
Data Drill-down
Network Wide Reporting with PartnersPreserve Investments in Existing Management Assets
© 2010 Cisco and/or its affiliates. All rights reserved. 82
Cisco PrimeAdditional Resources
Cisco © 2011 Cisco and/or its affiliates. All rights reserved. 83
Prime Advanced Service PortfolioDC & Virtualization CollaborationBorderless Networks
Prime Infrastructure --Lifecycle
Prime Infrastructure -- Assurance
Prime LMS Deployment
2 Week Engagement 2 Week Engagement
• Develop application monitoring design
• Examples: Netflow, NBAR, NAM, Performance Agent
• Tuning of the alarms and thresholds for applications
2 Week Engagement
• Knowledge transfer (shadowing of deployment)
• Customized User Groups (Limited to 7)• Basic segmentation (Site, Device Group
and Virtual Domains--Limited to 15 ea) • Coordinate pre-discovery and device
requirements• Discovery of the network infrastructure
(supported devices only)• Troubleshooting discovery issues• Tuning of the alarms and thresholds
• Knowledge transfer (shadowing of deployment)
• Customized User Groups (Limited to 7)
• Basic segmentation (Site, Device Group and Virtual Domains--Limited to 15 ea)
• Coordinate pre-discovery and device requirements
• Discovery of the network infrastructure (supported devices only)
• Troubleshooting discovery issues• Tuning of the alarms and thresholds
© 2012 Cisco and/or its affiliates. All rights reserved. 84
Every Week* Prime Demo Series Topic Same Time Same Place
Every Monday
Cisco Prime LMS
11:00 AM PSTSan Jose
Time(90 Min)
www.tinyurl.com/primedemo
No Registration Required
Every Tuesday
Cisco Prime CollaborationAssurance & Provisioning
Every Wednesday Cisco Prime NAM & NGA
Every Thursday Cisco Prime Infrastructure (including Assurance)
Americas
Edition
EMEAREdition
Day Prime Demo Series Topic Same Time Same Place
See Schedule(bi-weekly)
Cisco Prime Infrastructure(including Assurance) 9:30 AM GMT
(90 Min)
www.tinyurl.com/prime-emear
Registration Required
Cisco Prime CollaborationAssurance & Provisioning
Prim
e De
mo
Serie
s
* Exceptions: US Public Holidays and Cisco Shutdown
Free Trial Software
www.cisco.com/go/nmsevals
APJCEdition
Every Week* Prime Demo Series Topic Same Time Same Place
Every 2nd ThursdayCisco Prime InfrastructureLifecycle Mgmt & Assurance
12:00 PM Singapore
Time(90 Min)
www.tinyurl.com/prime-APJC
No Registration Required
Every 2nd Thursday (alternating week)
Cisco Prime CollaborationAssurance & Provisioning
* Exceptions: Indian Public Holidays and Cisco Shutdown
Open to Customers, Partners and Cisco People
Latest Prime Demo Series agenda will always be posted at www.cisco.com/go/prime-demo
© 2012 Cisco and/or its affiliates. All rights reserved. 85
Prime Infrastructure Quick Start VoD SeriesGet Valuable Guidance from the Experts!
• Detailed, 18-segment Quick Start VoDs cover essentials of how to download, deploy, configure and customize Prime Infrastructure.
• Available on Cisco’s YouTube Channel & PEC
• VoD Series available here:http://www.youtube.com/playlist?list=PL7406F0EF2BC7DED8
© 2012 Cisco and/or its affiliates. All rights reserved. 86
For More InformationCisco Prime
www.cisco.com/go/prime
Cisco Prime Infrastructure
www.cisco.com/go/primeinfrastructure
Cisco Prime Collaboration
www.cisco.com/go/ucmanagement
Prime Demos, VoDs, Online Training, Evaluations
www.cisco.com/go/prime-demo
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco 87
Q&A
Thank you.
© 2010 Cisco and/or its affiliates. All rights reserved. 89
Cisco PrimeBackup Slides
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Prime Infrastructure
Architecture & DeploymentTechnical Details
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Product Deployment considerations• Virtual Appliance
Virtual Appliances are supported on ESXi 4.1 and 5.0 and above with VMFS 3.1 and 5.0 resp.
UCS B-Series with external storage is recommended way to deploy Prime Infrastructure
• Physical AppliancePrime Infrastructure Appliance comes pre-installed with Prime Infrastructure
2.0Deploying Cisco Prime NCS Virtual Appliance on CiscoWorks Wireless LAN
Solution Engine (WLSE) models 1130-19 or 1133 is not supported. Physical Appliances are field upgradable
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High Availability deployment• PI supports High Availability in Active/Standby mode
• Failover can be automatic or manual
• Automatic failover is triggered by database check, Server check , Heartbeat
Prime Infrastructure
Primary
PrimaryHealth Monitor
Prime Infrastructure
Secondary
SecondaryHealth Monitor
Primary DB
SecondaryDB
Heartbeat(Every 5s ) /
3 times
Check PI
Database SyncCheck
Database
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Prime Infrastructure Cluster (PI 2.1)*Centralized Data Visualization and Collection
• Centralized Data Visibility- Visibility into multiple PI
instances on one screen- Single search capability - Consolidated reports- Max 20 PI instances
Static Data Device Affinity
Device Affinity
Prime Infrastructure Instances
Prime Infrastructure Collectors
Prime Infrastructure (Cluster Console)
Static /Network Data
Static /Network Data
Static /Network Data
Static / Network Data
Phase 1Single Pane of Glass Monitoring
• Unified Assets View
• Unified Alarms View
• Unified Clients views
• Consolidated Reports
• Consolidated Dashlets
• Consolidated Search
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Prime Infrastructure
Scalability & Hardware SizingTechnical Details
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Prime Infrastructure 2.0 Server Requirement
• Cisco UCS can be used as a virtual infrastructure deployment. i.e ESX/ESXi running on UCS should be okay if the VM requirements are met.
• Physical Appliances are field upgradable• Prime Infrastructure Appliance that comes pre-installed with Prime Infrastructure 2.0• Deploying Cisco Prime NCS Virtual Appliance on CiscoWorks Wireless LAN Solution Engine (WLSE) models 1130-19 or 1133
is not supported.
Physical Appliance
Physical CPU Memory HDD Size Throughput (Disk I/O)
Web Clients API Clients
Cisco Prime Appliance
8 Cores (16 Threads)
32 GB 900 GB(4x300GB RAID5)
200 MBps 25 5
Virtual Appliance Size
Virtual CPU
Memory (DRAM)
HDD Size Throughput (Disk I/O)
Express 4 12 GB 300 GB 200 MBps
Standard 16 16 GB 900 GB 200 MBps
Pro 16 24 GB 1200 GB 200 MBps
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Prime Infrastructure 2.0 Bundle Sizing MatrixSupported Scale for Express/Standard/Pro Configurations
Parameter Express Standard ProMax Unified AP 300 5000 20,000Max Controllers 5 500 1,000Max Autonomous AP 300 3,000 3,000
Devices Max Wired 300 6000 13,000NAMs 5 500 1,000
Max device count not to exceed 500 15,000 48,000Wired Clients 6,000 50,000 50,000Wireless Clients 4,000 75,000 200,000Changing Clients 1000 25,000 40,000Events Sustained Rate (events/sec) 100 300 1000Netflow Rate (flows/second) 3000 16,000 80,000Concurrent GUI Clients 5 25 25Concurrent API Clients 2 5 5Max Number Sites/Campus 200 2,500 2,500Max Groups : (User Defined + Out of the Box + Device Groups + Port Groups) 50 150 150Max Virtual Domains 100 1,000 1,000Max Interfaces 12,000 250,000 350,000Max NAM Data Polling enabled 5 20 40
Mapping of PI 1.x to 2.x OVA/Bundle/SKU
(In) PI 1.x (Maps to) PI 2.x
Small Express
Medium Custom Express
Large Standard
Extra Large
Pro
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Cisco Network Analysis Module (NAM)
Backup Slides
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Cat6500 Series Cisco Prime NAM-3Next-Generation Integrated Service Module Launched at Cisco Live, Las Vegas, 2011
• 15 Gbps Traffic Monitoring Throughput
• Enhanced Packet Capture Performance with External Storage
• IEEE 1588 based Accurate Time Synchronization
• Advanced Hardware and Software Filters
• Cisco Prime NAM 5.1(2) Software
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Cat6500 Series NAM-3 Hardware Components
Internal Hard Disk (600 GB SAS)
SAS Controller FPGA
Backplane ConnectorMemory (24 GB)
miniSAS
10GE SFP+ / FCoE
1GE/1588 Sync CPU
2 x Intel Westmere 2GHz (6 Core)
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Introducing Cisco Nexus 7K Series NAMIntegrated Application Intelligence and Deep Network Visibility
100
Cisco Nexus 7K Series Switches
NAM-NX
NEW!
PRECISION PACKET TIMESTAMPS
Based on PTP/1588 time synchronization
NETWORK INTELLIGENCE
OTV, Fabric Path, Trustsec, VXLAN,
CAPWAP
PERFORMANCE ANALYTICS
Application Response Time, MOS, Jitter
APPLICATION VISIBILITY
Layer 2-7 Deep Packet Inspection
EXTENDED CAPTURE STORAGE
Choices across Mini-SAS, FCoE, or iSCSI
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Cisco Prime vNAM OverviewApplication Awareness, Deeper Network Analytics and Deployment Flexibility
101
VERSATILITY Support ESXi, Hyper-V and KVM
DEPLOYMENT FLEXIBILITY
Multi-Tenant, Remote Site, Wireless Access, …
PERFORMANCE ANALYTICS
NETWORK INTELLIGENCE
OTV, Trustsec, VXLAN, CAPWAP
Application Response Time, MOS, Jitter
APPLICATION VISIBILITY
Layer 2-7 Deep Packet InspectionvNAM New!
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Cisco Prime NAM 2304 Appliance Product Specifications
• UCS C220 M3 based appliance• Two Intel Xeon E5-2609 processors
(2.4 GHz)• 48 GB DDR3 memory• 8x1TB hot-swappable, industry
standard SATA II drives• RAID1 on two drives with operating
system and embedded performance database; RAID5 on rest of the drives for packet captures
• Monitoring Ports: 4x1 Gbps SFP or RJ-45 Interfaces
• Management Port: 10/100/1000 RJ-45
An all-purpose analytics solution
Well suited for deployments in the Enterprise Unified Access, Campus, WAN Edge/Aggregation and Managed remote sites (MSP).
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Cisco Prime NAM 2320 Appliance Product Specifications
• UCS C240 M3-based appliance• Two Intel Xeon E5-2640 processors
(2.5 GHz)• 48 GB DDR3 memory• 16x1TB hot-swappable, industry
standard SATA II drives, option to extend to 24 drives
• RAID1 on two drives with operating system and embedded performance database; RAID5 on rest of the drives for packet captures
• Monitoring Ports: 2x10 Gbps SFP+ Interfaces
• Management Port: 10/100/1000 RJ-45
A continuous packet capture device with full analytics.
Well suited for deployments in the Enterprise/SP Data Center, Enterprise Campus core, Wireless IP-RAN