Cisco Unified Communications Manager Configuration ...1-10 Chapter 1 Cisco Unified Communications...

Cisco Unified Communications Manager InstallatiOL-13676-04

C H A P T E R 1
Cisco Unified Communications Manager Configuration Instructions for the Cisco TelePresence System Release 1.5
Revised: February 25, 2009, OL-13676-04First Published: November 27, 2006

IntroductionThe following sections explain how to use Cisco Unified Communications Manager (Unified CM) to configure a Cisco TelePresence device:

• Overview, page 1-9

Prerequisites, page 1-10

Logging into the Unified CM Administrator Program, page 1-11

Adding the Cisco TelePresence Device, page 1-11

Configuring a Cisco TelePresence Device, page 1-12

Configuring Phone Security Profile Information, page 1-29

Assigning a Directory Number to the Cisco TelePresence Device, page 1-36

Configuring a Cisco Unified IP Phone 7970/7975, page 1-38

Assigning a Directory Number for the Shared-Line Cisco IP Phone, page 1-44

OverviewYou use Unified CM customized with an options file to configure support for the Cisco TelePresence system (CTS). Perform the following tasks to configure this support:

Log into the Unified CM Administration application. You must use Unified CM version 6.0.1, or later.

Add the Cisco TelePresence device pack to Unified CM. The device pack adds functionality to Cisco Unified Communications Manager so that you can create a Cisco TelePresence device.

Create a Cisco TelePresence device. This task allows you to register the Cisco TelePresence device as a Cisco Unified IP Phone.

1-9on Guide for Cisco TelePresence System Relese 1.5

Chapter 1 Cisco Unified Communications Manager Configuration Instructions for the Cisco TelePresence System Prerequisites

•

• Create a Cisco Unified IP Phone 7970/7975 device type. You must do this task manually; you must not use auto registration.

• Assign the same directory number that is assigned to the Cisco TelePresence device to the Cisco Unified IP Phone 7970/7975.

PrerequisitesBefore starting the tasks in this chapter, make sure that the following conditions are met or that you understand the following information:

• Unified CM is running and using version 6.0.1 or later software; if you want to use the new enhanced Ciscot TelePresence System Phone User Interface, you must use Unified CM Release 7.0.1 or greater.

Unified CM is running in nonsecure mode; if you want to run in.

The Cisco TelePresence device is running version 1.5 or later software.

The Cisco TelePresence device name in Unified CM follows this format: the characters “SEP” followed by the device MAC address. DHCP is required; assign the hostname so that it is resolvable by Domain Name System (DNS).

Each Cisco TelePresence/IP phone combination takes 11 units of the Unified CM unit license—5 units for the Cisco Unified IP Phone 7970 and 6 units for the Cisco TelePresence unit.

MAC Addresses

Cisco Unified IP phone device configuration. When entering the MAC address in Unified CM fields, do not use spaces or dashes, and do not include any other characters that may precede the MAC address on the label.

Additional Information

• Installing Cisco Unified Communications Manager 6.0(1)

Installing Cisco Unified Communications Manager, Release 6.1(1)

Installing Cisco Unified Communications Manager Release 7.0(1)

1-10

Logging into the Unified CM Administrator Program

Logging into the Unified CM Administrator Program

Step 1

Step 2

https://CCM-server-name

CCM-server-name

Cisco Unified Communications Manager Administration NavigationGo

Adding the Cisco TelePresence Device

For Unified CM 6.0 and higher, the following device packs are available:

• 6.0.1.2135-1 (built April 8, 2008)

• 6.1.1.2112-1 (built April 7, 2008)

• 6.1.2.1000-3 (built April 8, 2008)

Note New device types are not available in Unified CM 5.x.

To install the device:

Step 1 At the Cisco IPT Platform Administration window, choose Software Installation/Upgrade

Cisco IP Telephony Platform Administration Guide for Cisco Unified MobilityManager, Release 1.2 http://www.cisco.com/en/US/docs/voice_ip_comm/cumm/1_2/english/administration/platform/guide/plat1_2.html

Chapter 1 Cisco Unified Communications Manager Configuration Instructions for the Cisco TelePresence System Configuring a Cisco TelePresence Device

Step 2

Step 3 Next Options/Upgrades

Next

Save

Add a New Phone as a Cisco TelePresence Device

Step 1 Device > Phone

Add New Add a New Phone

Add a New Phone Phone Type Cisco TelePresence

Next Phone Configuration

Configure the Cisco TelePresence Device

Step 1

Device Information

Step 2

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Retry Video Call as Audio

Ignore Presentation Indicators

Allow Control of Device from CTI

Protocol Specific Information

Step 4

Table 1-1 Cisco TelePresence Device Information

Field Required? Setting

Leave field as <Any>.

Media Resource Group List — Leave field as <None>.

Location Yes Hub_None

User Locale — Leave field as <None>.

Network Locale — Leave field as <None>.

Owner User ID — Leave field as <None>.

Phone Load Name — Specify required version of Cisco TelePresence System if no device default is set.

Table 1-2 Cisco TelePresence Protocol-Specific Information

CallManager Security Guide

1-13

Media Termination Point Required:

Unattended Port:

Certification Authority Proxy Function (CAPF) Information

Step 6

Note

MLPP Information

Step 7 MLPP Domain

Product Specific Configuration Layout

Step 8

Cisco TelePresence Protocol-Specific Information (continued)

Table 1-3 Cisco TelePresence CAPF Information

Key Size (Bits) — Leave this field unchanged.

Operation Completes By — Leave this field unchanged.

Table 1-4 CTS 500 Product-Specific Information

Description

1-14


Note

Note

Quality (per Display) Yes Bandwidth used by the system. Higher bandwidth increases video quality, but may also cause packets to be dropped and video to be interrupted.

Default is Highest Detail, Best Motion; choices include:

Highest Detail, Best Motion: 1080p

Highest Detail, Better Motion: 1080p

Highest Detail, Good Motion: 1080p

High Detail, Best Motion: 720p

High Detail, Better Motion: 720p

High Detail, Good Motion: 720p

Days Display Not Active Yes Specifies the days of the week that the Cisco TelePresence system display remains off by default. Choices are Monday through Sunday; to select multiple days, hold down the Control key.

Default: Sunday

This feature is only available on Cisco Unified Communications Manager 5.1.2 and later.

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Projector/Display

None

Default: None

This parameter must correctly reflect how your system is configured. Otherwise, the discrepancy will cause CTS to function improperly.

Lights Yes Defines how the lights operate in a CTS conference room. The choices are:

On with calls only

On with display settings

On all the time

Default: On with calls only

1-16

1-17

1-18

1-19


1-20

Table 1-6 CTS 3000 Product-Specific Information (continued)

1-21



1-22



Optional Hardware

Step 9

•

• A/V Expansion Box

• Auxiliary Control Unit

Note This parameter must correctly reflect how your system is configured. Otherwise, the discrepancy will cause CTS to function improperly.

Note See Table 1-4 for default settings. Some check boxes will not appear for some device types.

Auxiliary Control Unit

Step 10

•

•

•

Note

Dial Plan Information

Step 11

Directory Number

Step 12

Table 1-8 Cisco TelePresence Dial Plan Information

Field Required? Description


Global Location

Step 13

Secure Shell Information

Step 14

Table 1-9 Cisco TelePresence Directory Number

Table 1-10 Cisco TelePresence Global Location

Indicates the site’s latitude. The format for this field is as follows: dd mm ss P

dd: Degrees. Allowed values are 0 to 89.

mm: Minutes. Allowed values are 0 to 59.

ss: Seconds (optional). Allowed values are 0 to 59.

P: Direction. Allowed values are N (north) or S (south).

Maximum field length is 15 characters.

Longitude — Indicates the site’s longitude. The format for this field is as follows: ddd mm ss P

ddd: Degrees. Allowed values are 0 to 179.

mm: Minutes. Allowed values are 0 to 59.

ss: Seconds (optional). Allowed values are 0 to 59.

P: Direction. Allowed values are E (east) or W (west).

Maximum field length is 15 characters.

Cisco Unified Communications Manager Installation Guide for Cisco TelePresence System Relese 1.5 OL-13676-04

Use information in Table 1-12 to provide Simple Network Management Protocol (SNMP) configuration parameters required for accessing the SNMP server associated with the Cisco TelePresence device.

All SNMP fields are now marked to reflect the applicable SNMP version.

Table 1-11 Cisco TelePresence Secure Shell Settings

Table 1-12 Cisco TelePresence SNMP Configuration Parameters

SNMP Trap Receive Parameters

Step 16

Note

Write*Yes SNMP community strings authenticate access to MIB

objects and function as embedded passwords. Read-write gives read and write access to authorized management stations to all objects in the MIB, but does not allow access to the community strings.

Default: readwrite

Cisco TelePresence SNMP Trap Receiver Parameters

No Authentication, No Privacy

Save

Configuring Phone Security Profile Information

•

•

•

•

MD5


Chapter 1 Cisco Unified Communications Manager Configuration Instructions for the Cisco TelePresence System Configuring Phone Security Profile Information

Add a New Phone Security Profile for CTS

Step 1

Step 2

Step 3

Step 4

Step 5

Configure the Phone Security Profile

Step 1

SIP Phone Security Profile Information

Step 2

Field Required Setting

Tip



Note

•

•

•


Cisco Unified Communications Manager Installation Guide for Cisco TelePresence System Relese 1.5OL-13676-04


•

•

• TCP + UDP-Choose this option if you want to use a combination of TCP and UDP. This option does not provide any security.

When Device Security Mode is Authenticated or Encrypted, TLS specifies the Transport Type. TLS provides signaling integrity, device authentication, and signaling encryption (encrypted mode only) for SIP phones.

If Device Security Mode cannot be configured in the profile, the transport type specifies UDP.

Enable Digest Authentication — If you check this check box, Cisco Unified CallManager challenges all SIP requests from the phone.

Digest authentication does not provide device authentication, integrity, or confidentiality. Choose a security mode of authenticated or encrypted to use these features.




Phone Security Profile CAPF Information

Step 3 Use the information in Table 1-15 to enter Phone Security Profile CAPF Information.

TFTP Encrypted Config — When this check box is checked, Cisco Unified CallManager encrypts phone downloads from the TFTP server. This option exists for Cisco phones only.

Tip Cisco recommends that you enable this option and configure a symmetric key to secure digest credentials and administrative passwords.

Exclude Digest Credentials in Configuration File

— When this check box is checked, Cisco Unified CallManager omits digest credentials in phone downloads from the TFTP server. This option exists for Cisco Unified IP SIP Phone models 7905, 7912, 7940, and 7960 only.





Authentication Mode Yes This field allows you to choose the authentication method that the phone uses during the CAPF certificate operation. This option exists for Cisco phones only. From the drop-down list box, choose one of the following options:

• By Authentication String: Installs/upgrades or troubleshoots a locally significant certificate only when the user enters the CAPF authentication string on the phone.

• By Null String: Installs/upgrades or troubleshoots a locally significant certificate without user intervention.

This option provides no security; Cisco strongly recommends that you choose this option only for closed, secure environments.

• By Existing Certificate (Precedence to LSC): Installs/upgrades or troubleshoots a locally significant certificate if a manufacture-installed certificate (MIC) or locally significant certificate (LSC) exists in the phone. If a LSC exists in the phone, authentication occurs via the LSC, regardless whether a MIC exists in the phone. If a LSC does not exist in the phone, but a MIC does exist, authentication occurs via the MIC.

Before you choose this option, verify that a certificate exists in the phone. If you choose this option and no certificate exists in the phone, the operation fails.

• By Existing Certificate (Precedence to MIC): Installs/upgrades or troubleshoots a locally significant certificate if a LSC or MIC exists in the phone. If a MIC exists in the phone, authentication occurs via the MIC, regardless whether a LSC exists in the phone. If a LSC exists in the phone, but a MIC does not exist, authentication occurs via the LSC.

Before you choose this option, verify that a certificate exists in the phone. If you choose this option and no certificate exists in the phone, the operation fails.



Parameters used in Phone

Step 4 Use the information in Table 1-15 to enter Phone Security Profile CAPF Information.

Key Size (Bits) Yes For this setting that is used for CAPF, choose the key size for the certificate from the drop-down list box. The default setting equals 1024. Other options include 512 and 2048.

If you choose a higher key size than the default setting, the phones take longer to generate the entropy that is required to generate the keys. Key generation, which is set at low priority, allows the phone to function while the action occurs. Depending on the phone model, you may notice that key generation takes up to 30 or more minutes to complete.

Note The CAPF settings that are configured in the Phone Security Profile window interact with the CAPF parameters that are configured in the Phone Configuration window (see Configuration Tips for Phone Security Profiles, in this section for more details). Refer to the Cisco Unified CallManager Administration Guide for information about configuring these settings on the Phone Configuration window.


Parameter Used in Phone Field


Assigning a Directory Number to the Cisco TelePresence Device

Assigning a Directory Number to the Cisco TelePresence Device

•

•

Configure the Access Directory Number

Step 1

Find and List Phones

Note Device Nameis not empty Find

Find

Step 2 Association Information

Step 3 Line [1] - Add a new DN Directory Number Configuration

X

Call Forward and Call Pickup Settings

Step 4

MLPP Alternate Party Settings

Step 5

Line 1 on Device X

Multiple Call/Call Waiting Settings on Device

Step 7

Forwarded Call Information Display on Device

Step 8

Step 9


Cisco TelePresence Device Multiple Call/Call Waiting Settings

Configuring a Cisco Unified IP Phone 7970/7975

Configuring a Cisco Unified IP Phone 7970/7975

Cisco TelePresence System Administrator’s Guide

•

•

•

Add a New Phone

Step 1

Step 2

Step 3 Cisco 7970 Next

Device SIP

Next Phone Configuration

Configure for Cisco Unified IP Phone 7970/7975

Step 1

Device Information

Step 2


Chapter 1 Cisco Unified Communications Manager Configuration Instructions for the Cisco TelePresence System Configuring a Cisco Unified IP Phone 7970/7975

Step 3

• Ignore Presentation Indicators (internal calls only):

Allow Control of Device from CTI:



Media Termination Point Required

Unattended Port:

Require DTMF Reception:

External Data Locations Information

Step 6

server hostname: IP address:

Cisco Unified IP Phone 7970 External Data Location Settings

Disable Speakerphone:

Disable Speakerphone and Headset:

PC Port:

Settings Access:

Save

Configure Cisco Unified Ip Phone 7970/7975 for the Cisco TelePresence Enhanced Phone User Interface (MIDlets)

Step 1

Device Information

Step 2



Step 3

•

•


Step 4

Step 5

•

•

•

External Data Locations Information

Step 6

Note





Note

Extension Information

Step 7

Certification Authority Proxy Function (CAPF) Information

Step 8

MLPP Information

Step 9

Secure Shell Information

Step 10

Product Specific Configuration Layout

Step 11

•

•

•

•

Step 12



Chapter 1 Cisco Unified Communications Manager Configuration Instructions for the Cisco TelePresence System Assigning a Directory Number for the Shared-Line Cisco IP Phone

Assigning a Directory Number for the Shared-Line Cisco IP Phone

•

•

Add a New Directory Number

Step 1

Step 2

Step 3

Note

Configure the Directory Number for the Shared Line

Directory Number Information

Step 1


Note



Step 2

•

Directory Number Settings

Step 3

Call Forward and Call Pickup Settings

Step 4

MLPP Information

Step 5

Line 1 on Device

Step 6

Multiple Call/Call Waiting Settings on Device

Step 7

Forwarded Call Information Display on Device

Step 8

Step 9






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