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Cisco Confidential 1© 2010 Cisco and/or its affiliates. All rights reserved.
The Signature Group
Cisco Telepresence
Jose LearyStrategic PSS
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2
• The Vision
• The Platform
• New Solutions
Cisco Public
Institutional Goals
IT Capabilities
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4
“Raising the productivity of employees whose jobs can't be automatedis the next great performance challenge—and the stakes are high.”
McKinsey & Company, The 21st Century Organization
Text Voice, Video
Num
ber
of
Sta
kehold
ers
Collaborative Tools
Documents
One
Ma
ny
IMTelePresence
Unified
Communications
Vmail
Discussion Forums
Video on
Demand
Wikis Blogs Contact
Center
Conferencing
Social Networking
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5Cisco Confidential© 2010 Cisco and/or its affiliates. All rights reserved. 5
Unlock Employee Potential . . .
. . . by investing in tools and processes that improve leadership and employee effectiveness, innovation, and motivation, allowing them to . . .
Drive True Customer Intimacy . . .
. . . by getting closer to key customers, driving loyalty and increased wallet share, and truly understanding and meeting customer needs, which will enable you to . . .
Distance Yourself from the Competition . . .
. . . by increasing speed and scaling faster, focusing on strategic initiatives that harness the capabilities of new technology-enabled business models, so that you can . . .
Transition to a Borderless Enterprise . . .
. . . capitalize on the full potential of your global eco-system, to optimize profitability for you and them in a cost-effective, timely manner
Save to Invest . . .
. . . so that you can free human and capital resources to . . .
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7Cisco Confidential© 2010 Cisco and/or its affiliates. All rights reserved. 7
n-display problem
Too many formats
Delivering new experiences
Hard to find and share video
Video is real-time, interactive, and bursty
Increased customer expectations
Video storage
Bandwidth
Fragmented solutions
Hard to use
User is control-plane
Complexity Interactivity CapacityExperience
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9
IP
CommunicationsCustomer
CareConferencingTelepresence
Enterprise
Social SoftwareMobile
ApplicationsMessaging
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10
Desktop Video Streaming
Digital Signage + Enterprise TV
VideoSurveillance
Unified Communications
TelePresence
NewCapabilities
Efficiencies
Recording & Streaming
Interoperability
Intercompany
Multi-point
Scheduling, Presence, Dial plan
Security
Auto discovery & configuration
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11
H.323 Gatekeeper
H.323-to-SIP GW
SIP grooming
IP PBX trunking
(video)
UCM
TelePresence
Application Servers
AdvancedConfere
ncing Services
Expressway™
FirewallTravers
al
SIP SIP
Distributed Conferencing Services
B2B and Remote Worker
3rd Party/H.323 video endpoints
Unified Voice and TelePresence Services
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12
Global Coverage by Leading Service Providers
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13
Vodafonereduced travel costs by 30% and improved employee work / life balance by replacing travel with videoconferencing for business meetings.
Proctor and Gamble uses video for business meetings and corporate communications to speed products to market while employeesget improved quality of life.
Statoil reports that issues that used to take two months to resolve now take just two weeks thanks to using video for business meetings.
Volkswagen trains over 200 dealerships on the latest repair techniques via video, cutting travel and communication expenses by 30% and increasing customer satisfaction considerably.
Gartner predicts that increased utilization of visual communications will save organizations $3.5 billion annually in travel costs by the end of 2012.
Specialists on Call uses video to connect stroke victims with emergency neurologists for treatment for better customer care. Success rates are now three times higher than the national average.
A World Wildlife Federation business travel study in Europe found that substituting 5-30% of air travel with video for corporate events, for example, could avoid 5-33 million tons of CO2 annually.
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14
Business Meetings and Ad Hoc
Communication
Faster Decisions
Safety andSecurity
Improve Protection
CorporateEvents
Extend Reach
Training /Knowledge Sharing
Share Expertise
CorporateCommunications
Drive Change &
Alignment
Advertising
Personalize Ads
Customer Care
Expert-on-Demand
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15Cisco Confidential© 2010 Cisco and/or its affiliates. All rights reserved. 15
Retail and DistributionStrategic Partners
Suppliers Licensing and Joint Development
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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18
Not Just TelePresence
WebEx Integration
Record, Pause or Stop
Web/TP Playback
UC Integration
StudioBroadcast & Distribution
Digital Signs
Web
TelePresenceRoom
Phone
Conferencing, Recording, Streaming, Publishing & Distribution
Simple to use & High Quality
User-driven creation and distribution
Also functions as a “studio”
Schedule in Groupware
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19Cisco Confidential© 2010 Cisco and/or its affiliates. All rights reserved. 19
Features:
8.85”x5.5”, 1.15lbs (0.52 kg)
7” LCD, 1024 x 600
32 GB Flash, MicroSD
Android OS and Marketplace
Ethernet, WiFi, 3G/4G
Cisco AnyConnect Client
Front/Rear Cameras
5M Camera
720p 30fps Video
Detachable 8hr Battery
Native Cisco endpoint
Adobe Flash video
Base platform option
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 20Cisco Confidential© 2010 Cisco and/or its affiliates. All rights reserved. 20
Digital Signs Cast
HD, interactive touch-screen
Ad-based content insertions and reporting
Measurement & analytics
Range of hardware endpoints
Integrated display devices
Secure user-generated content sharing
Easy video editing, commenting, rating, polling
Time-shifted collaboration via transcripts, search
Open standard
Show and Share
Video Communities
Interactive On-Premise
IPTV for Business& Education
IP-enabled live & on-demand video channels to desktops, large displays
Video encoding, transcoding of cable/TV channels
Integrated in-room services & menuing
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 21
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 22
Thank you.
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 23
Lecture is conducted in a large class/auditorium. Lecturer interacts with
students & faculty fromGMUor anywhere.
Cisco WebEx
Cisco TelePresence
Lecture is transmitted to other TelePresence units
on satellite campuses
Students can view and interact from home/dorm
room using WebEx
Lecture is transmitted live to laptops via Desktop
Video to students auditing the course
Digital Media Systems
Lecture is broadcast to digital screens throughout
the campus
Digital Media
Systems
Lecture is recorded and is made available on-demand
in a Video Portal in multiple formats
Cisco TelePresenceCisco WebEx
Digital Media SystemsMedia Experience Engine
Cisco TelePresence
Lecture is available to view on mobile phones
Media Experience Engine
Enable Faculty collaboration from around
the campus & world
Cisco TelePresence
Extend the Classroom and Faculty Reach
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 24
Bringing Globally Disperse Teams Closer
Researchers collaborate across boundaries and share the full experience with communities of interest.
Event is held in a large TelePresence room and
broadcasted via WebEx at headquarters
Cisco TelePresence
Event is broadcasted on other TelePresence units
in worldwide locations
Cisco TelePresence
Cisco WebEx
Cisco WebEx
Researchers access WebEx to view and record the meeting , also share
files though WebEx Connect
Flip camera captures issues and create video
reports
Flip camera
Digital Media Suite
Researchers access Show and Share to perform video recording, video editing and upload files
associated to the information
Digital Media Suite
Researchers access Show and Share to view videos, place timeline comments, rate video and access files
associated to the video