21. November 2017
Cisco Spark Service UpdateCisco Virtual Update - Collaboration
Speaker: Morten Skanner, Systems Engineer
Q&A: Niklas Bennetsen, Product Sales Specialist
Per Toft, Consulting Systems Engineer
Agenda Spark Service Update
Cisco Spark short introduction
Highlights since last update
Purchasing Cisco Collaboration Endpoints
Spark Control Hub and Pro Pack
What’s new for Devices, Messaging, Meetings, etc.
What’s next – A few highlights
Cisco Spark Short Introduction
Cisco SparkThe industry’s most advanced collaboration suite
work together or apart
Mobile / Web Desktop
Conference Room Business Apps
On any Device and in any App
Messaging
1 The Cisco Spark service doesn’t include PSTN services. Customers need to purchase PSTN services from a 3rd party provider. For the complete Cisco Spark service, Cisco preferred media provider ecosystem partners can provide PSTN local, long-distance, and direct-inward-dial services.
Existing Cisco UC customers will use Cisco Spark Hybrid Services to connect on-premises call capabilities to Cisco Spark capabilities in the cloud.
Calling1Meetings
Seamless Collaboration Experience
Choose the right calling/UC deployment…
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Cisco Spark meetings
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What’s New?Some highlights since last update
Purchasing Cisco Collaboration Devices
Cisco Spark Device Plans: Choose CapEx or OpEx
Upfront purchase
Lower recurring costs
Choose the model that aligns with your business needs
Subscription
Lower initial costs
Cisco Spark Device Plans
Subscription
OpEx: Reduce initial costs andsimplify budgeting
………………………
Upfront purchase
Customer pays for the device via a monthly subscription with low initial cost
The device cannot be used without the subscription
Subscription includes:
• Cisco® Collaboration Cloud registration
• 24x7 help desk and software upgrades
Notes• Can only be used with Cisco Collaboration Cloud
Customer purchases the device upfront
Cisco device activation, 24x7 help desk and software
upgrades are included in company-wide Cisco Spark
Flex Plan Meetings or Calling packages, or can be
purchased separately
Traditional CapEx purchasing model
The two pricing models for purchasing video devices- devices can register to the Cisco Collaboration Cloud regardless of the pricing model chosen
1 2
1. Lower initial price (CapEx) for the purchase of the device2. Higher monthly fee (OpEx) for the device subscription3. Monthly device subscriptions must be added separately and
in addition to the Cisco Spark Flex Plan
SubscriptionUpfront Purchase
1. Higher upfront price (CapEx) for the purchase of the device2. Lower monthly fee (OpEx) for the device registration3. Monthly device registration is included in Cisco Spark Flex
Plan (EA C1-2-3, EA M3, or AU)
Purchase video devices (HW)
$7,490 (one-time cost) + $199/mo(3)
+ Monthly device subscription(3)
Example (Room 55):
Purchase video devices(1) (HW)
$23,900 (one-time cost) + $29.50/mo(2)
+Monthly device registration(2)
Example (Room 55):
(2)Reminder: $29.50/mo fee is included in Flex Plan subscriptions (EA C-1-2-3, M3 or AU)
(3)Note: $199/mo device subscription includes cloud registration, support, and SW upgrades
(1)Note: HW support is offered separately
Cisco Spark Board on Easy Pay
How it works
1
2
3
Get a 36 monthly payment plan at 0%
After three years, you can either:
• Return the hardware & upgrade to newer technology, or
• Buy the assets for 10% of the original hardware price
Paying only 90% of the hardware purchase price and 100% of the software and services
Please contact your local Cisco representative for additional terms and conditions. Offer valid through July 29, 2018.
Cisco Spark Control Hub and Pro Pack
Cisco Spark Control Hub(and the Pro Pack)
• New name for Cloud Collaboration Management
• Broader base offer + advanced capabilities
• New capabilities: security1, compliance1, analytics2
1 for Cisco Spark only2 for Cisco Spark and WebEx
Compliance
Security
Analytics
More Visibility
More Control
GA Aug 21
Management Portal RebrandingCisco Cloud Collaboration Management
Cisco Spark Control HubYesterday Live Aug 21, 2017
All changes are easily discoverable with no user impact
Management Portal Rebranding Changes
11 Cisco Spark Logo + new name
shown in left navigation
2 Title bar detail moved to navigation bar- Provides better usability and increases vertical space for multi-device support (e.g reports)
2
3
3 Ability to minimize left navigation- Responsive UI that increases horizontal space
Complete lifecycle management platform - turns data into insight (provisioning, managing trials, evaluating usage and adoption of Cisco Spark, Cisco WebEx and Cisco Spark Hybrid Services)
No Compromise Approach to Visibility & ControlThe Cisco Spark Control Hub
• New name for Cloud Collaboration Management
• Broader standard offer + advanced capabilities (=Pro Pack)
• New capabilities for Cisco Spark:• Advanced Security
• Hybrid Data Security: On premise key management, indexing, eDiscovery on premise• Advanced security customization (Mobile PIN & browser time-out)
• Advanced Compliance • Retention policy (flexibility for content storage)• eDiscovery search and extraction (limited to 90 days in base offer)• Compliance APIs (limited to 90 days in base offer)
• Analytics• Long term historical reporting1
• Drill down and data discovery1
• Data access via API2
• Benefits for Customers
• Ability to control aspects of security and compliance - natively and through integrations
• Greater visibility and control - for admin & users.
• Better insights - data exploration for adoption & usage
Cisco Spark Control Hub(and Pro Pack for Cisco Spark Control Hub)
1 for Cisco Spark and WebEx2 for Cisco Spark only
Analytics Security
Compliance
Visibility & Control
Cisco Spark Pro PackEnforce company policies
eDiscovery Search
and Extraction
Flexible Retention
Policy Administration
Enforce
company
retention
policies
Comply
with legal
requests
Integrate
with Existing
DLP,
Archival and
eDiscovery
Events
API
Features/Capabilities Standard Pro Pack
Security
• End-to-end encryption
• Hybrid data security (on-prem Key Management System (KMS)
• Custom security settings (ex: Mobile Pin Enforcement, Admin token revocation, short term roadmap: block external communication, admin client timeout, block file share)
Compliance
• eDiscovery: search and extraction90 Day History Unlimited
• Compliance (Events) API for DLP, archival and eDiscovery Integration 90 Day History Unlimited
• Flexible retention policy
Analytics
• Basic reporting90 Day History 365 Days1
• Customized reports with drill down and multi-dimensional pivots 1
• Real-time meeting diagnostics
• Metrics API for reporting integration Coming soon
Pro Pack capabilities at a glance
1 August: Cisco WebEx usage data only; October: Cisco Spark data
Pro Pack Features and Capabilities At-a-Glance
Available Standard
Offer
Requires Pro Pack Add-on
Compliance Security Analytics
Events API Cloud KMSAggregated daily, weekly, monthly
reports
DLP/Archival integrationEnd to End Encryption
WebEx Meeting usage & VoIP quality reports
eDiscovery search/extractCisco Spark engagement & quality
reports
Compliance Officer role Export to PDF & CSV files
Inform Users of Ownership Interactive Data Exploration
Flexible Retention PolicyHybrid Data
SecurityIndividual WebEx Meeting & participant
details
Mobile Pin LockIndividual Cisco Spark Call quality
details
Reset Access WebEx meeting diagnostics
• Aggregated Daily, Weekly, & Monthly summary reports
• WebEx Meeting Usage and VoIP Quality reports
• Cisco Spark Engagement & Quality reports
• Exports to PDF or CSV files
• Interactive Data Exploration
• Individual WebEx Meeting and Participant details
• Individual Cisco Spark Call Quality details
• WebEx Meeting Diagnostics
Advanced Analytics Capabilities
Available
Standard
Offer
Requires
Pro Pack
Add-on
90 days
Requires
Pro Pack
Add-on
365 days
365 days
Additional Security Capabilities Customize Application and Mobile Device Security Controls - align to company terms of use
Mobile PIN Enforcement& Remote Content Wipe
(for Cisco Spark Content)
Web idle session timeouts
Extension of
Cisco Spark
Control Hub
Search on email ID,
space ID, keywords
Designed for
Compliance
Officer
90-day in Cisco Spark base offer
Any time period in Pro Pack for Cisco Spark Control Hub
eDiscovery Search and Extraction
• Admin configurable
• Automatic purge of all content posted in the space
• activities
• messages
• files
• whiteboards
Flexible Retention Policy
Third party
DLP or CASBCisco Spark Events API
policies
Corrective actions
Delete content
Alert user / admin
API enables polling for events and content that enables organizations to monitor and correct user behavior, preventing the loss of sensitive data
Events API for data loss prevention, archival, eDiscovery
Third-party
vendor software
Integrations
• Self-service business discovery and visualization tool
• Understand your data with powerful, dynamic visualizations
• Simple and intuitive, “justClick and Drill Down”
• Revolutionary, just-in-time data optimization for boundaryless data exploration
Advanced Analytics
• Available for orders through January 27, 2018
• FREE for life of subscription on Pro Pack product only
• Flex Plan Suite Enterprise Agreement & Active User (M3/C3) orders only
• Customer will have a lifetime subscription entitlement perpetual license to Pro Pack @ 100% discount as long as Flex Plan Suite is renewed and no downgrade
Cisco Spark Flex Plan Pro Pack Promotion
What’s New?Features introduced within the last ~90 days
Cisco Cloud Collaboration Go-to-Market Team
Last updated: November 14, 2017
Cisco SparkWhat’s New and Next
Meetings • Annotation on Presentation
• Meeting List• Scheduled Meeting
Notifications
• Scheduled Meeting Notifications Snooze and Preferences
• Scheduled Calls in 1-to-1 spaces
• Screen Share on Cisco Spark for Android
• Join by Video Endpoint
Devices • Room OS: One Button to Push for @spark
• Board: Best Overview, Wi-Fi, Proxy
• Cisco Spark Room 70
• Cisco Spark Room 55
• Cisco Spark Room Kit and Room Kit Plus
• Room Series: Speaker Tracking, 4K Content Share, People Count
• Paired Device Indicator• Wireless Sharing
Improvements
Messaging • Deletion of Whiteboards • Hide Message Preview in iOS Notifications
• Emojis
Care • Proactive Chat
Control Hub(formerly Management)
• Pro Pack for Cisco Spark Control Hub
• Rebranding
Cisco Spark Recently Released FeaturesBold italicized items are new in the past 30 days
Hybrid Services
• Scheduling of Google Calendar Meetings
• Hybrid Data Services
APIs & Platform
• Cisco + Salesforce
• Cisco + IBM• Events API (LA)
• Cisco Spark APIs• Cisco Spark Depot• Cisco Spark SDK & Widget
Security & Compliance
• Content Ownership• Flexible Retention Policy
• eDiscovery Reports • Cisco Cloudlock DLP Integration
Offers & Pricing
• Cisco Spark Flex Plan includes: • Training Center 1000 and
Support Center 5• Expressway Room and Desk
Phone Registration• Cisco Meeting Server
Recording and Multibranding
• Order Simplification
• Cisco Spark & WebEx Job Aid• WebEx GPL and GRA to
Annuity Transfer• M2/C2 End of Sales
• Cisco Spark Flex Plan Pro Pack Promotion
• Cisco Spark Device Subscription
Cisco Spark Recently Released Features
$
Bold italicized items are new in the past 30 days
WBS 32.6
Web App v3.1 Mobile v9.15
• Video system proximity detection (desktop)
• Support for Google Calendar Integration
• Faster join times through Productivity Tools
• iOS 11 native screen-share (beta)
• Optimized Touch ID flow
WBS 32.7
Web App v3.2 Mobile v10.00
• MacBook Touch Bar support
• General availability for WebEx Web App*
• Limited support for Android O • Automatic device mute for mobile
WBS 32.8
Web App v3.3 Mobile v10.1
• New video layouts in full screen video
• Switch between full video and full content view
• Web App screen-share for presenters
• Join meetings via IP dialing**
Cisco WebEx Recently Released FeaturesBold italicized items are new in the past 30 days
*General availability for Meeting Center, Event Center by request only.**Enablement date: November 25, 2017
Meetings New Feature Details
Annotation on Presentation
Draw on top of a screen share!
When viewing a screen share, select the Pencil icon to annotate on top of the presentation in the Cisco Spark app or on the Cisco Spark Board.
Save annotations on top of presentations as a new File in a Cisco Spark space.
Annotation on Presentation
Meeting List
• Easily view and join your upcoming scheduled WebEx and Cisco Spark meetings with Meeting list and scheduled meeting notifications.
• From the meeting list, can view the list of invited people and other meeting info
Available on Cisco Spark for Windows and Mac. Requires Cisco Spark Hybrid Calendar Service with Microsoft Exchange or Office 365.
Scheduled Meeting Notifications
• Get to your meetings on time with notifications for your scheduled WebEx and Cisco Spark meetings
• Receive meeting notifications 5 minutes ahead of meeting start time, with a countdown
• Figure out the right time to join your meeting by see who’s already joined
• Quickly join your WebEx or Cisco Spark meeting by tapping join from the notifications
• Easily let meeting invitees know you’re running late by messaging them right from the notification
Available on Cisco Spark for Windows and Mac. Requires Cisco Spark Hybrid Calendar Service with Microsoft Exchange or Office 365.
Snooze Scheduled Meeting Notifications
• Snooze allows you to dismiss the Scheduled Meeting Notification pop-up temporarily. Upon tapping the Snooze icon, the notification pop-up will reappear at meeting start time.
• Snooze works on a per app basis. For example, if you snooze on Windows, your Mac app notification will not be snoozed
Available on Cisco Spark for Windows and Mac. Requires Cisco Spark Hybrid Calendar Service with Microsoft Exchange or Office 365.
Snooze
Scheduled Meeting Notification Preferences
• Users have the flexibility to set when they’d like to see their scheduled meeting notifications: 5 minutes, 1 minute, or at meeting start time
• Preference will work across Windows, Mac apps (e.g. if you set the preference from your Windows app, the Mac app will honor the setting as well)
Available on Cisco Spark for Windows and Mac. Requires Cisco Spark Hybrid Calendar Service with Microsoft Exchange or Office 365.
Scheduled Calls in 1-to-1 Spaces
• Schedule calls at a certain date and time with another person using Cisco Spark for Mac or Windows.
• From a 1-to-1 space, use the Meetings activity to create a calendar invite to send to the person and tell them about the meeting and a meeting link to join.
• Similar to scheduling a meeting in a space with 3-25 participants, if Microsoft Outlook is installed, you have the option to “Create Meeting Invite” in Microsoft Outlook. Otherwise, you can copy the meeting link to schedule a call.
• Requires M2/C2 or M3/C3 subscription. Learn more about scheduling a call and joining a call with another person
Screen Share on Cisco Spark for Android
• Easily share your screen during a call using Cisco Spark for Android, everyone in the meeting can easily see what's being discussed
• Visual cue at all times that you are sharing –which can be moved up or down to maximize your viewing area
• To stop sharing, simply click on the persistent Cisco Spark (or stop sharing from the notification tray)
• For the best experience, enable ‘Draw over other apps/App can appear on top’ in your Cisco Spark app settings
• Requires Android version 5.0 or later. Learn more
Join Cisco Spark Meetings by Video Endpoint
• Endpoints will be able to join meetings in a Cisco Spark space
• Invite others to join a scheduled or instant meeting with a video address or by the meeting link
• Available to M2/C2 and M3/C3 customers in spaces with 3-25 participants
Devices New Feature Details
Room OS: One Button To Push (OBTP)
OBTP is the simplest way to join a
scheduled meeting.
A big green button shows up when it’s
time to join the meeting.
Works when device is a participant in a
@spark scheduled meeting.
OBTP Calendar Exchange Room Resource Place
Cisco Spark Board: Best Overview
Intelligent framing of meeting room
participants allows for more natural
user experience.
Remote participants benefit from
seeing speakers up close.
Cisco Spark Board: Wi-Fi, Manual Proxy
Support for Wi-Fi and manual proxy server configuration.
Wi-Fi support allows Cisco Spark Board to be installed in more locations without having to run an Ethernet cable. All you need is a power outlet!
Manual proxy server support allows Board to deployed in more corporate network environments.
(Automatic HTTP proxy support is coming in Q4CY17.)
To access, go to Settings > Network connection > Advanced network settings.
Cisco Spark Room 70
§ Cisco Spark Room 70 is a fully-integrated system with 70” 4K displays,
4x 5K UltraHD cameras, stereo speakers, and more.
§ Two models: Room 70S (single 70” screen) and Room 70D (dual 70”
screens).
§ These devices have been optimized to deliver great meeting experiences
in medium / large conference rooms.
§ Have smarter meetings with best overview and speaker tracking.
§ Deliver smarter presentations with wireless and 4K content sharing.
§ Get meeting room usage metrics with smarter integrations.
§ Cisco Spark Room 70 is built for both on-premises and cloud
deployment.
§ Orderable NOW - Shipping on December 4, 2017
Room 70S
Room 70D
Cisco Spark Room 55
• Cisco Spark Room 55 is a fully-integrated system with a 55” 4K display, 5K UltraHD camera, stereo speakers, and more.
• Room 55 is designed to deliver a great meeting experiencein small to medium meeting rooms
• Have smarter meetings with best overview and speaker tracking.
• Deliver smarter presentations with wireless and 4K content sharing.
• Get meeting room usage metrics with smarter integrations.
• Cisco Spark Room 55 is built for both on-premises and cloud deployment.
• Already orderable and shipping.
Cisco Spark Room Kit and Room Kit Plus
§ Room Kit boosts built-in camera, speakers, microphone,
codec, and WiFi – all in one box. It is optimized for small/
medium meeting rooms
§ Room Kit Plus has built-in 4x 5K sensor cameras, speakers,
WiFi, plus an external codec. It is optimized for medium/ large
meeting rooms
§ The Room Kit Series devices can register to the cloud or to
on-premises infrastructure
§ Key features include Best Overview, Speaker Tracking, Room
Analytics API, wireless content sharing, automatic wake-up
§ Easy installation to any flat panel display: easy to video-
enable every room where you already have a screen
Optimized for Both Cloud and On-PremisesCloud On-Premises
Room 55 Room 70S Room 70D
Cisco Spark Board 70
Room Kit Room Kit Plus
SX80 QuadCam
Cisco Spark Board 55
SX10
Room Kit Plus P60*
SX80 Speaker Track 60
DX80 DX70
IX 5000
Cisco Video Device Portfolio as of November 2017
DX series
SX series
Room series
Note: for reference purpose only. Not all devices, bundles or options shown
*Some Room series features are not available for the Room Kit Plus P60 bundle
Paired Device Indicator
Easily see the name of the Cisco Spark device you’re paired with in the top-right corner of Cisco Spark for Windows and Mac.
Want to change the selected device? Clicking on the paired device indicator will take you to the Device Preferences panel, where you can select other devices or your computer.
Wireless Sharing Improvements
§ Wireless sharing is the easiest way to
share your presentation in-call or out of a
call
§ Users can share wirelessly via Proximity
app (for video devices registered on-
premises) or via Cisco Spark app (for
cloud-connected video devices)
§ Every user dialing into a Cisco Spark
meeting can share wirelessly during the
meeting
Messaging New Feature Details
Hide Message Preview in iOS Notifications
Choose to hide message content in your iOS Notifications.
You will receive a notification, but won’t see any of the message content.
To hide Cisco Spark message content in your iOS Notifications, go to the “Me” tab, select “Notifications,” then toggle off “Message Preview.”
Emojis
Easily add emojis in your messages!
On Windows 10 and Mac OS X10, select the J to see an emoji picker!
Click an emoji and you’re all set. On Mac, you’ll need to double-click.
Note: Windows 10 users are encouraged to update to their Segoe UI font v1.12.
Mobile users can still access the emoji keyboards on their iOS and Android devices.
Hybrid Services New Feature Details
Create a Google Calendar Meeting Invitationwithin Cisco Spark
Simple scheduling of meetings within Cisco Spark spaces!
Schedule a meeting from your Cisco Spark space to automatically create an invitation within Google Calendar.
The meeting invitation is populated with the space members, space meeting title, and meeting join info (meeting link, video address).
Available for Cisco Spark for Windows and Mac. Requires Cisco Spark Hybrid Calendar Service with Google Calendar.
Meeting link: https://web.ciscospark.com/meet/123456-your-space-id-hereVideo address: [email protected]
Hybrid Data Services
Hybrid Data Services
• Key Management Server• Indexing Server• E-Discovery Service
Hybrid Data Services makes outbound connections only from the Enterprise to Cisco Spark using HTTPS and Secure WebSockets(WSS)
Encryption keys are stored locally.
Key Mgmt ServiceCompliance ServiceIndexing Service
Hybrid Data Security
Requires Pro Pack Add-on
APIs & PlatformNew Feature Details
Cisco Spark SDK & Widget
Easily embed messaging & calling into your workflow
Cisco Spark SDK• Build your own UI – iOS &
JavaScript
Cisco Spark Widget • Leverage Cisco Spark UI/UX
Cisco Spark SDK – in Retail
Cisco Spark Widget – in Healthcare
Cisco Spark + Salesforce
Make your time in Salesforce even more valuable by adding rich collaboration tools that work seamlessly in your environment.
Enable the Cisco Spark for integration in a few clicks: No development work is needed and you get going quickly with an intuitive experience.
Events API: Limited Availability
Events API enables polling for events and content that enables organizations to monitor and correct behavior—preventing the loss of sensitive data.
Cisco Cloudlock is the first integration to provide DLP management via the Events API.
Currently in Limited Availability (LA). Request LA access by sending email to [email protected]. For more info, see this blog post on Cisco Spark for Developers.
General Availability coming soon!
Third party DLP or CASBCisco Spark Events API
policiesCorrective
actions
Delete contentRemove userDelete title
*Available for Standard and Pro Pack entitled orgs
Cisco Spark DepotWork smarter while you work together
Featured Integrations:
• Growing 60+ catalog of integrations and bots that connect third-party tools with Cisco Spark
• https://depot.ciscospark.com
• Broad range of business-relevant categories from social to enterprise
• Support for third-party developer app submissions• https://developer.ciscospark.com/depot.html
Security & ComplianceNew Feature Details
Content Ownership
The new “Compliance Officer” role provides an Organization (org) collection of users under the admin domain of single entity and has rights to the content of users
Spaces ownership falls on the org of the user that creates the space
Teams ownership falls on the org of the user that creates the team
*Available for Standard and Pro Pack entitled orgs
Flexible Retention Policy
Admin configurable
Automatic purge of all content posted in the space• activities• messages• files• whiteboards
Requires Pro Pack Add-on
eDiscovery Reports
eDiscovery reports console supports investigating DLP and other compliance events with speed and accuracy
• Meet HR, GRC & Legal compliance mandates
• Only Authorized members of legal, HR and GRC teams can investigate events
• Will allow to export report to eDiscovery products
Cisco Cloudlock DLP Integration
Cloud data loss prevention (DLP) provided by Cisco Cloudlockintegration
• Standard policies: e.g. SSN, Credit Card number
• Alert an admin on policy violation
• Alert the user who violated the policy
• Delete the content that violated the policy
*Available for Standard and Pro Pack entitled orgs
Actiance Compliance for Cisco Spark
Actiance’s Alcatraz offer is a modern, cloud based content archive that captures and preserves communications from Cisco Spark
Ensure all conversations and content can be indexed and searched for supervisory review
Meet stringent corporate, legal and regulatory mandates such as those defined by FINRA, SEC, HIPAA, etc.
Target availability: Q4CY17
What’s Next – A few highlights Features targeted to be rolled out in the next ~90 days
Many of the products and features described herein remain in varying stages of development and will be offered on a when-and-if-available basis.
This roadmap is subject to change at the sole discretion of Cisco, and Cisco will have no liability for delay in the delivery or failure to deliver any of the products or features set forth in this document.
Disclaimer
Messaging Next Feature Details
@all: Notify everyone in the space
Get the attention of everyone in a space by tagging them with @all.
@all will send a notification as if it were a direct mention to everyone in the space.
Great for getting the attention of the entire time when there is a mission-critical update!
Target availability: Q4CY17
@AllNotify everyone in this space
Announcement spaces
Create a space that is read-only for sharing important updates to a large team.
Set the space as an announcement space, so that only allow moderators of the space to add messages, files, whiteboard, or schedule meetings in that space.
Target availability: Q4CY17
Hybrid Services Next Feature Details
Join Cisco Spark Meetingswith a Premises-Registered SIP Video Endpoint
Anyone with a premises-registered SIP video endpoints will be able to join Cisco Spark Meetings via the Hybrid Media Node
Reduced cloud bandwidth costs, while enabling high quality audio, video, and content sharing
Protect existing investment while adding Cisco Cloud services
Target Availability: Q4CY2017
Premises registered Cisco and 3rd-party standards based SIP endpoints and standards
based SIP clients
Hybrid Media Node
Capacity Usage
Corporate Network
Cisco Collaboration Cloud
Security & ComplianceNext Feature Details
Enterprise Content Management
Cisco has developed official Enterprise Content Management (ECM) integrations and will host, support and maintain them.
Supported Platforms• SharePoint Online• OneDrive for Business• Box.com
Alternatively, develop custom Content API integration with additional 3rd party ECM services.
Target availability: Q1CY2018
File Storage “Powered By…”
• Allows customers to replace Spark Files witht their own content management, through an optimised integration or a custom API
• User is aware of the file storage mechanism• Access synced folders and spaces via ECM
3rd Party
Agenda Spark Service Update
Cisco Spark short introduction
Highlights since last update
Purchasing Collaboration Devices
Spark Control Hub and Pro Pack
What’s new for Devices, Messaging, Meetings, etc.
What’s next – A few highlights
NEW! Collaboration Help Portalcollaborationhelp.cisco.com
A brand new support portal for all Cisco Collaboration products and services is now available.
One, single site for help with Cisco Spark, WebEx, and Jabber.
Find answers to common questions, self-service and troubleshoot technical issues, connect with experts, and much more
And it’s available in 15 languages, so customers worldwide can get the help they need.
Visit collaborationhelp.cisco.com today!