Citizen's Charter - Cnhs

7/30/2019 Citizen's Charter - Cnhs

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REPUBLIC OF THE PHILIPPINES

Region IVA (CALABARZON)

Division of Cavite

Trece Martirez City

CARMONA NATIONAL HIGH SCHOOLCarmona, Cavite


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Carmona National High School aims academic excellence as

the guiding principles. As people organization committed toa culture of understanding public services, it seeks todevelop well rounded personality, an individual who is highlycompetent, responsible, life skilled, God loving, and morally,physically and socially capable of surviving and coping in a

globally competent world.

Carmona National High School exists to provide students notonly skills and knowledge but also imbibe them honesty,integrity and perseverance-provide quality education that isequitably accessible to all and lays the foundation for life long learning and service for the common good.


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(Adopted from Performance Pledge provided in CSC Citizens

Charter)

We, the officials and employees of the Department of Education,

pledge to:

Serve you promptly, efficiently, and with utmost courtesy;

Ensure strict compliance with service standards;Respond to your complaint about services as soon as possible;V

alue every citizens comments, suggestions and needs;

Empower the public through 24/7 access to information on ourpolicies, programs, activities and services;

All these we pledgeBecause YOU deserve no less.


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(Based on CSC Citizens Charter Feedback and Redress

Mechanism)

Please let us know how we have served you by doing any of the

following:

Send your feedback through e-mail

([email protected]) or call us at 046-430-0183

Talk to our Officer of the Day

If you are not satisfied with our service, your written/verbal

complains shall immediately be attended by the Officer of the Day

at Public Assistance and Complaints Desk.

THANK YOU for helping us continuously improve our

services.
mailto:[email protected]:[email protected]


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Issuance of Form 137

Issuance of Certificate of Good Moral

Character

Issuance of Certificate of Enrolment Issuance of Certificate of Achievement


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ISSUANCE OF FORM 137

Schedule of Availability of Service

Monday-Friday7:30 a.m.-4:30 p.m. NO noon break

Who may Avail of the Service?

Students previously and presently enrolled at Carmona

National High School

What are the Requirements?

Request form from last school attended, present employer

or request from any other agency needing the service and

documentary stamp.

Duration: within one hour

How to avail of the Service?


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Step Applicant/Client Service Provider Duration of

Activity

(Under Normal

Circumstances)

Person in

Charge

Fee Form

1 Submit the request form

from the last schoolattended, present

employer or any other

agency needing the

service and documentary

stamp.

Received the

request form ofForm 137

Within 5 minutes Records

Officer

2 Wait while the requested

form is being processed

Check the record of

the requesting party

and prepare the

Form 137


Officer

3 Receive the

F137 for

signature/actualsigning

Within 5 minutes School

Principal

4 Forward signed

F137 for releasing

to records officer


Officer

5 Get the Form 137 Released of the

signed F173


Officer

P 25.00

END OF TRANSACTION


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ISSUANCE OF CERTIFICATE OF GOOD MORAL CHARACTER


Monday-Friday

7:30 a.m.-4:30 p.m. NO noon break





Request from last school attended, present employer or

request from any other agency needing the service and documentary

stamp.




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Activity

(Under Normal

Circumstances)

Person in

Charge

Fee Form


from the last school

attended, presentemployer or any other

agency needing the service

and documentary stamp.

Received the

request form of

certificate of goodmoral character


Officer



Check the record of


and prepare thecertification


Officer

3 Receive the

certification for

signature/actual

signing


Principal

4 Forward signedcertification for

releasing to records

officer

Within 5 minutes RecordsOfficer

5 Get the certificate of good

moral character

Released of the

signed certificate of

good moral

character


Officer

END OF TRANSACTION


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ISSUANCE OF CERTIFICATE OF ENROLMENT


Monday-Friday








stamp.




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Activity

(Under Normal

Circumstances)

Person in

Charge

Fee Form



attended, presentemployer or any other

agency needing the


stamp.

Received the

request form of

certificate ofenrolment


Officer



Check the record of


and prepare the

certification


Officer

3 Receive the

certification for

signature/actual

signing


Principal

4 Forward signed

certification for


officer


Officer

5 Get the certificate of

enrolment

Released of the


enrolment


Officer

END OF TRANSACTION


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ISSUANCE OF CERTIFICATE OF ACHIEVEMENT


Monday-Friday








stamp.




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Activity

(Under Normal

Circumstances)

Person in

Charge

Fee Form



attended, present

employer or any other

agency needing the


stamp.

Received the

request form of

certificate of

achievement


Officer



Check the record of


and prepare thecertification


Officer

3 Receive the

certification for

signature/actual

signing


Principal

4 Forward signed

certification for


officer


Officer

5 Get the certificate of

achievement

Released of the


achievement


Officer

END OF TRANSACTION


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Issuance of Form 138

Issuance of Books

Issuance of Students Clearance

Collection of Books


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ISSUANCE OF FORM 138 (REPORT CARD)


Monday-Friday



Students presently enrolled at Carmona National High

School


Presence of parent / guardian with proper identification




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Activity

(Under Normal

Circumstances)

Person in

Charge

Fee Form

1 Go to the teacher adviser Entertain the

queries of parent /

guardian regarding

students

performance

Within 15 minutes Teacher-

Adviser

2 Let the parent / guardian

sign in the attendance

Signing of

Attendance Sheet


Adviser

3 Issue the report card

(F138) to the parent

Receive the

Report card (F138)


Adviser

END OF TRANSACTION


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ISSUANCE OF BOOKS (UPON OPENING OF CLASSES)


Month of June




School


Form on List of Books issued by the library




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Activity

(Under Normal

Circumstances)

Person in

Charge

Fee Form

1 Go to the teacher adviser Gives a copy of the

form on list of

books issued by the

library


Adviser

2 The student fills up the

form and return it to the

teacher adviser

Checks the

correctness of the

form


Adviser

3 Issue the books

listed on the form

on list of boos

issued by the

library


Adviser

4 Receives the books in

good condition

Keep the form on

list of books issued

by the library


Adviser

END OF TRANSACTION


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ISSUANCE OF STUDENTS CLEARANCE (UPON CLOSING OF

CLASSES)


Month of March




School


Students Clearance




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Activity

(Under Normal

Circumstances)

Person in

Charge

Fee Form

1 Go to the teacher adviser Issue a copy of

clearance to the

student


Adviser

2 The student fills up the

form.

Checks the

correctness of the

form


Adviser

3 The student will let the

person in charge listed on

the clearance sign the

clearance

Within 30

minutes

Teacher-

Adviser,

Librarian, PTA

Pres.,

Canteen

manager

4 Submit the signed

clearance to the adviser

Keep the students

clearance for

future reference


Adviser

END OF TRANSACTION


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COLLECTION OF BOOKS (UPON CLOSING OF CLASSES)


Month of March




School


Form on List of Books issued by the library




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Activity

(Under Normal

Circumstances)

Person in

Charge

Fee Form

1 Go to the teacher adviser Gives a copy of the

form on list of

books issued by the

library


Adviser

2 The student returns the

books listed on the form

on list of books issued by

the library

Inspects the

condition of the

books


Adviser

3 Signs the form on

list of books issued

by the library with

proper remarks


Adviser

END OF TRANSACTION


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Enrolment

PEPT Qualifiers

Provision of Special Education

Guidance and Counselling Home Visitation


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ENROLMENT


Two weeks before the start of the academic school year


Students who have finished the elementary course both

from public and private schools, transferees from other schools

who completed the year level.


NSO copy of Birth Certificate, Report Card, Certificate of

Good Moral Character, Barangay Clearance, 2 ID pictures

Duration: half day



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Step Applicant/Client Service Provider Duration of Activity

(Under Normal

Circumstances)

Person in Charge

1 Submit Birth Certificate for

first year students; Form

138/137,Certificate of

Good Moral Character and

Barangay Clearance

Receive, assess and evaluate

Birth Certificates, Forms

137/138, Certificate of Good

Moral Character, and

Barangay Clearance.

Within 10 minutes Teacher-In-Charge

2 Undergo reading ability

assessment/placement test

(for transferee)

Conduct reading ability

assessment test/placement

test

Within 30 minutes Teacher-in-Charge

3 Fills-out enrolment form

and proceed to enrolment

Checks enrolment form and

accept students

Within 30 minutes Teacher-in-Charge

END OF TRANSACTION


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PEPT QUALIFERS


Depending on the announcement issued by DepEd


Students presently enrolled but are over age on their

present year level


NSO copy of Birth Certificate, Report Card, Certificate of

Good Moral Character, 2 ID pictures, PEPT Qualifier Form

Duration: within an hour



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(Under Normal

Circumstances)

Person in

Charge

Fee

Conduct information-

dissemination to students of

different year levels

Within 2 hours

1 Submit Birth

Certificate for first

year students; Form

138/137,Certificate of

Good Moral Character

and PEPT Qualifier

Form

Receive, assess and evaluate

Birth Certificates, Forms

137/138, Certificate of Good

Moral Character, and PEPT

Qualifier Form

Within 10 minutes Guidance

Coordinator

P 50.00

2 Submits the requirements at the

Division office

Within 2 days Guidance

Coordinator

3 Wait for the

announcement of the

division office

regarding the test

4 Informs the students on the

schedule of the test

END OF TRANSACTION


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PROVISION OF SPECIAL EDUCATION


Two weeks before opening of Classes


Differently-abled students with special needs


Birth Certificate, Report Card, Referral from a

Physician/Psychologist/School Heads/CSWDO

Duration: half day



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(Under Normal

Circumstances)

Person in Charge

1 Submit requirements for

assessment

Receive and assess documents Within 10 minutes Teacher-in-

Charge

2 Undergo interview with parent

/ guardian

Conduct interviews and assess the

childs present performance level

Within 20 minutes Authorized

employee

3 Proceed to the designated

venue

Accompany the student and parent

to the designated venue

Within 10 minutes Authorized

employee

4 Attend Classes Conduct classes SPED Teacher


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GUIDANCE AND COUNSELLING


Depending on the needs of the students identified by the

teacher-adviser



School


Referral from the teacher-adviser

Duration: within an hour



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(Under Normal

Circumstances)

Person in Charge

1 The teacher refer the studentneeding guidance and counselling

to the guidance coordinator

Within 10 minutes Teacher-Adviser

2 Secure a referral form from the

guidance office and properly

fill out the form

Checks the content of the form Within 5 minutes Guidance

Coordinator

3 Conducts guidance and counselling

session to the student


Coordinator

4 Fills out agreement form at the

guidance office

Checks the agreement form Within 2 minutes Guidance

Coordinator

5 Release the student to the

teacher-adviser


Coordinator


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HOME VISITATION


Depending on the needs of the students identified by the

teacher-adviser



School


Referral from the teacher-adviser

Duration: within 2 hours



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(Under Normal

Circumstances)

Person in Charge

1 The teacher refer the student

needing home visitation the

guidance coordinator

Within 10 minutes Teacher-Adviser

2 Secure a referral form from the

guidance office and properly fill

out the form

Checks the content of the form Within 5 minutes Guidance

Coordinator

3 Conducts home visitation to the

student

Within 1 hour Guidance

Coordinator

4 Parent fills out agreement form

provided by the guidancecoordinator

Checks the agreement form Within 2 minutes Guidance

Coordinator

5 Confirmation and affirmation Within 10 minutes Guidance

Coordinator

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Citizen's Charter - Cnhs

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