CITIZEN’S CHARTER - PUP Taguigpup-taguig.net/home/images/forms/PUP Taguig Citizen's...

VISION Clearing the paths while laying new foundations to transform the Polytechnic University of the Philippines into an epistemic community.

MISSION Reflective of the great emphasis being given by the country's leadership aimed at providing appropriate attention to the alleviation of the plight of the poor, the development of the citizens, and of the national economy to become globally competitive, the University shall commit its academic resources and manpower to achieve its goals through:

a. Provision of undergraduate and graduate education which meet international standards of quality and excellence;

b. Generation and transmission of knowledge in the broad range of disciplines relevant and responsive to the dynamically changing domestic and international environment;

c. Provision of more equitable access to higher education opportunities to deserving and qualified Filipinos; and

d. Optimization, through efficiency and effectiveness, of social, institutional, and individual returns and benefits derived from the utilization of higher education resources.

PHILOSOPHY As a state university, the Polytechnic University of the Philippines believes that:

Education is an instrument for the development of the citizenry and for the enhancement of nation building;

Meaningful growth and transformation of the country are best achieved in an atmosphere of brotherhood, peace, freedom, justice and a nationalist-oriented education imbued with the spirit of humanist internationalism.

PUP TAGUIG GOALS Provide quality education relevant and responsive to the changing needs of the

industry and society; Produce highly employable graduates who are committed to serve the society; Develop students who are research and science oriented equipped with the skills and

competencies that will enable them to cope adequately with the challenges of modern society;

Inculcate among members of the campus community especially the students the appropriate values that are necessary to build a humane, disciplined, nationalist and independent society;

Optimize students development by providing modern and upgraded physical facilities, equipment and other learning facilities;

Strengthen linkages with industry and other research and development institutions in order to strengthen and upgrade the knowledge and skills of faculty and students;

Undertake outreach and extension programs while utilizing the expertise and competencies of existing human resources for the improvement of the community;

Inculcate among administrators, faculty members, staff, and students the highest degree of commitment and professionalism in any undertaking; and

Preserve, enrich and develop the national cultural heritage which will make every Filipino proud of his identity.

POLYTECHNIC UNIVERSITY OF THE PHILIPPINES -TAGUIG BRANCH HE OUNTRY’S OLYTECHNIC

CITIZEN’S CHARTER

CITIZEN’S CHARTER

ADMISSION AND REGISTRATION OFFICE (ARO)

About the Service

The ARO facilitates and processes freshman, returning and transferee application. It also

processes requests for: certification (enrolment and graduation), transcript of records,

application for graduation, and diploma.

Telephone Number: 837-58-59

FRESHMAN ADMISSION

Description of Service:

The ARO processes and facilitates application of high school students who passed the

PUPCET for enrolment. The Office evaluates the applicant’s application documents as to

the authenticity and as to whether the applicant is qualified for admission or not adherence

to the University admission requirements/criteria.

Fee: Php 500.00

Total Processing Time: 15 mins. (depends on internet connection and system availability)

HOW TO AVAIL OF THE SERVICE

STEP/S TO FOLLOW OFFICE/PERSON

RESPONSIBLE LOCATION OF

OFFICE REQUIRED DOCUMENTS

1.1. 1. Apply for PUP College Entrance Test (PUPCET) thru PUP website’s iApply; read the information provided and click the Apply Now button

Registrar’s Office www.pup.edu.ph

PUP Taguig Building A

2. 2. Click Proceed to begin your online registration and select your intended campus and program by completing and submitting the online application.

www.pup.edu.ph

3. 3. Upon successful submission of your online application, go to Display Voucher to print your Payment Voucher

http./iApply.pup.edu.ph /request Voucher.aspx

Completely fill-up online application form

http://www.pup.edu.ph/


4. 4. Go to the nearest LandBank Branch nationwide to remit payment via online collection.

Any LandBank Branch

Applicant’s copy of printed Payment Voucher

5. 5. Claim your ePermit online. Allow 5 working days after payment to LandBank before claiming your Test Permit online.

PUP iApply Claim Permit http.//iApply.pup.edu. ph/Claim Permit.aspx

Payer’s copy / copy of the printed payment voucher

6. 6. Go to the PUPTaguig Testing Room 30 mins. before your time schedule as printed in your PUPCET Test Permit.

Assigned Test Administrators

PUP Taguig Testing Room

-PUPCET Test Permit -Two (2) pcs. Mongol lead no. 2 pencil -School ID

7. 7. Visit the PUP Website for online confirmation of your scheduled date of processing of credentials, interview and enrolment during the scheduled of release of PUPCET results.

www.pup.edu.ph

8. 8. Fill-out the Student Admission Records Form 1 (SAR Form 1)

www.pup.edu.ph -PUPCET Result -High School Average Grade of at least 82% or higher

9. 9. Click the PRINT button to print the SAR Form 1 with Route and Approval Slip

www.pup.edu.ph Confirmation Slip

10. If your final grade in English is 80% or lower, take the English Placement Test (EPT)

Head of Academic Programs (HAP)

PUP Taguig Building A A201, 2nd Floor

-Route and Approval Slip -Payment Fee of Php150

11. On the scheduled date of processing your credentials, follow the steps in ENROLLMENT as reflected in your SAR Form 1

Registrar’s Office PUP Taguig Building A

Required valid documents as indicated in your Confirmation Slip

End of Transaction




RE-ADMISSION


The ARO processes and facilitates the applications for re-admission of students.

Fee: P150.00

Total Processing Time: 1 week





9.1. 1. Log-in for online request/clearance for re-admission

www.puptaguig.net Registrar’s Office


2. Pay required fee for re-admission

Collecting Officer PUP Taguig Building A Cashier/Accounting Office

Payment Voucher

3. Go to the Registrar’s Office and fill out an application form for re-admission


-Accomplished clearance form downloaded from puptaguig.net -Official Receipt of Payment for re-admission -Printed grades downloaded from your SIS account -Two (2) pcs 2x2 recent picture, white background with nametag -Latest registration certificate -Medical Clearance

4. Accomplish the application form for re-admission

Medical Clinic Accounting Office


Filled-out Application form for re-admission and same documents as in Step 3

5. Apply for academic evaluation and approval for re-admission

Office of the Head of Academic Programs/Director

PUP Taguig Building A 2nd Floor

Filled-out application form for re-admission and same documents as in Step 3

6. Proceed to ARO and get Re-admission Certificate


Accomplished clearance, application form for re-admission and same documents as in Step 3

7. Proceed to HAP for enrollment

Office of the Head of Academic Programs

PUP Taguig Building A 2nd Floor

Re-admission Certificate and same documents as in Step 3

End of Transaction

http://www.puptaguig.net/


TRANSFER ADMISSION from Another School/University or from PUP

Campus/Branch

Description of the Service:

The ARO processes and facilitates students (preferably incoming second year) seeking from

another school/university/PUP Campus/Branch to PUP Taguigmay be admitted, subject to

the availability of slots and upon the approval of the Vice President for Branches and

Campuses. PUP Taguig accepts transfer students from another school every first semester

only.

Fees: P300.00 (SUC/PUP Campus/Branch) / P500.00 (Private School)

Total processing time: 1 week





9.2. 1. Proceed to the Office of the Vice President for Branches and Campuses and to the Office of the PUP Taguig Branch Director

Office of the Vice President for Branches and Campuses Director’s Office

PUP Main Campus 2nd Floor, South Wing PUP Taguig Building A 2nd Floor

-Letter of Intent -TOR/True copy of grades (original and 3 photocopies) signed by the Registrar of your school/university, with official dry seal -Certificate of good moral character with official dry seal -NSO Birth Certificate -Two (2) pcs. 2x2 recent photo, white background with nametag

2. Evaluation of transfer credentials


Approved letter of intent and same documents as in Step 1

3. Upon approval of evaluated credentials, proceed to the Cashier’s Office for payment of psychological exam


Endorsement letter from the Registrar’s Office

4. Proceed to Guidance Office for psychological exam

Guidance Office PUP Taguig Building A

Endorsement letter from the Registrar’s Office and official receipt of payment

5. For psychological exam passers, process the required documents for transferee


-Filled-out application form for transferee -Official Receipt of admission fee -Notarized Waiver -Honorable dismissal and same documents as in Step 1

6. Proceed to the Office of the Vice PUP Main Endorsement letter

Office of the Vice President for Branches and Campuses

President for Branches and Campuses

Campus 2nd Floor, South Wing

signed by the PUP Taguig Branch Director with all attached required documents

7. Proceed to PUP ICTO for the creation of SIS account

PUP Information and Communication Technology Office

PUP Main Campus Ninoy Aquino Library and Learning Resource Center (NALLRC)

Approved endorsement letter with all attached required documents

8. Proceed to the ARO for endorsement to HAP, medical clinic and payment of tuition fee


Approved endorsement letter with all attached required documents

9. Proceed to HAP for tagging of subjects

Head of Academic Programs


Same documents as in Step 8

10. Proceed to Medical Clinic for medical clearance

Medical Clinic PUP Taguig Building A


11. For applicants who have met the medical requirements of the University, proceed to the Cashier’s Office for payment of tuition fee.



12. Proceed to the ARO for printing of registration certificate


-O.R. of payment for tuition fee, admission fee, psychological exam -Medical Clearance -Approved endorsement letter with all attached docs. (original and 2 photocopies)

13. ID Processing DOST Lab in-charge

PUP Taguig Building A DOST Lab, 2nd Floor

Registration Certificate

End of Transaction

ENROLLMENT FOR HIGHER YEAR LEVEL


The Admission and Registration Office processes and facilitates the ENROLLMENT

application of higher year level students with SIS Accounts.

Fees: Varies

Total Processing Time: 2-3 days (depends on internet connection, availability of grades

provided by the faculty, and system availability)





9.3. 1. Log-in for online registration on your scheduled date of enrollment

www.pup.edu.ph

2. Check your assessment

SIS Module www.pup.edu.ph

3. Pay your assessed total tuition and miscellaneous fees

Any LandBank Branch

Any LandBank Branch

-Payment Voucher LandBank’s copy

4. Claim your Registration Certificate (on the scheduled date of release)


-Payment Voucher -O.R. of Payment -Latest Registration Certificate/Certificate of Enrollment stamped with “fully paid”

5. For late registration and non-SIS, present the required documents for enrollment (on the scheduled date of late registration)



-Latest registration certificate stamped with “fully paid” -R-Zero Form -Add’l. requirement for non-SIS: curriculum

6. For Application for Change of Enrollment (ACE), proceed to the HAP (during adjustment period)



-Filled out downloadable ACE form -Registration certificate for the current semester

End of Transaction

SCHEDULE OF FEES

Tuition Fee per unit 12.00

Miscellaneous Fees

Cultural Fee 11.00

Library Fee 17.00

Medical and Dental Fee

11.00



Registration Fee 8.00

Other Fees

Guidance Fee 50.00

Sports Dev. Fee 150.00

SIS Fee 250.00

Additional Fees for Freshman Students

I.D. Fee 100.00

P.E. Uniform Fee 305.00

Student Handbook Fee

45.00

Additional Fees:

Laboratory (comp) For subjects with laboratory

60.00

Energy Fee For classes in air-conditioned classrooms

800.00

REQUEST FOR CREDENTIALS (Transcript of Records, Diploma, Certificates)





9.4. 1. Log-in for online request of credentials

www.puptaguig.net (Registrar Online Information System)

2. Print your Payment Voucher

www.puptaguig.net

3. Proceed to the Registrar’s Office for confirmation of your request/payment voucher


Payment Voucher (student’s/accounting’s/ registrar’s copy)

4. Pay the required fees


Confirmed Payment Voucher

5. Submit the Payment Voucher (Registrar’s Copy) and Official Receipt of payment to get the schedule date of release


-Payment Voucher (registrar’s copy) -Official Receipt of Payment Additional requirement for DFA/local authentication: -Original and photocopy of TOR and diploma Additional requirement for 2nd copy of diploma: -Letter of request -Notarized Affidavit of Lost

6. After 2-3 working www.puptaguig.ne





days, log-in again to print your Accomplished General Clearance Form with remark “approved online”

t

7. Claim the requested document/s on the scheduled date of release


-General Clearance Form with remark “approved online” -School ID/Valid ID -Documentary Stamp (one pc. per document) Additional requirements for TOR: Two (2) pcs. 2x2 ID picture/white background, formal pose in corporate/ business attire Additional requirements if to be claimed by a Representative: -Notarized Special Power of Attorney (SPA) -Valid ID

End of Transaction

APPLICATION FOR GRADUATION (with SIS Account)





9.5. 1. Log-in at PUP website using your SIS account

9.6. a. Click the “application for graduation” button* to see the application form and fill this up, save and then submit online.

9.7. b. Print a copy of the Application Form

Qualified applicant

PUP website www.pup.edu.ph SIS Student Module

Passed all the subjects required in the curriculum (from 1st year up to 4th/5th year 1st semester)

2. Pay the Application fee of Php 150.00


Filled out downloadable Application form for graduation

3. Submit the copy of downloadable Application for Graduation

Registrar’s Office PUP Taguig Building A Registrar’s Office

Official Receipt of Payment

4. Check the status of Qualified Applicant www.pup.edu.ph



your application thru your SIS account. If approved, print the Certificate of Candidacy

SIS Student Module

5. Secure general clearance form


Certificate of Candidacy

6. Go to the different offices for the signing of clearance

Heads of concerned offices

PUP Taguig Properly filled out General Clearance Form

7. Pay the required fees for graduation such as: a. Graduation fee b. Memorabilia fee c. Transcript of Records fee d. Diploma fee e. Certification of Graduation fee f. Scanned photo for TOR g. Alumni fee

Collecting Officer Head, Student Services

PUP Taguig Building A Cashier/Accounting Office PUP Taguig Building B

General Clearance Form Certificate of Candidacy

8. Submit the required documents for graduation and secure graduation ticket/program


-Fully-accomplished General Clearance Form -Certificate of Candidacy -Official Receipt of payment of all required graduation fees

9. Attend the following activities: a. Baccalaureate Mass b. Graduation Rehearsal c. Commencement Exercise

Candidate for Graduation

PUP Taguig Gymnasium PICC (tentative)

Graduation Ticket

End of Transaction

*If the “Application for Graduation Button” does not appear in the Curriculum/Evaluation page of your SIS account, at least one of the following conditions exist in your case:

CONDITION/S WHAT SHOULD YOU DO?

1. YOU STILL HAVE A SUBJECT OR BACK SUBJECT NOT CURRENTLY ENROLLED.

Enroll the back subject/s in the next semester and apply for graduation also in that semester.

2. YOU HAVE TAKEN AN EQUIVALENT SUBJECT BUT IT IS NOT YET CREDITED IN THE SIS.

Bring your accreditation documents/approved letter of accreditation and present to the Registrar’s Office and to PUP ICTO/PUP OVPBC. You should accomplish this immediately.

3. YOU STILL HAVE AN INCOMPLETE OR MISSING

Take/Submit your deficiency requirements to your professor and, once you have completed the

GRADE IN AT LEAST ONE OF THE SUBJECT/S THAT YOU ENROLLED IN THE PAST SEMESTER/S.

requirements, accomplish a Completion Form (4 copies) and pay Php 30.00 completion form fee at PUP Taguig Cashier’s Office. Submit a copy of both form and official receipt to the Registrar’s Office and to the PUP ICTO/PUP OVPBC. If it is a missing grade, you accomplish a Late reporting of grade form (4 copies) and attach a photocopy of your professor’s class record and then submit copies of each to the Registrar’s Office and to the PUP ICTO/PUP OVPBC. You should accomplish this immediately.

4. YOU ARE CURRENTLY ENROLLED IN A SUBJECT WITH DIFFERENT SUBJECT CODE FROM WHAT IS REQUIRED IN THE CURRICULUM, BUT IT IS EQUIVALENT AND MAY BE CREDITED.

Submit to the Registrar’s Office and to the PUP ICTO/PUP OVPBC a copy of an approved Certification of Equivalent Subject signed by the Head of Academic Programs and Director.

APPLICATION FOR GRADUATION (Non-SIS)





1. Pay the Application fee of Php 150.00


Passed all the subjects required in the curriculum (from 1st year up to 4th/5th year 1st semester)

2. Secure and fill-out Application Form for Final Evaluation


-Official Receipt of payment Php 150.00 -Current Registration Certificate -Curriculum

3. Check the status of your application on the schedule date of evaluation. If there are deficiencies, please submit all the required documents needed for the approval of your application. If there is no deficiency, please wait for the posting of your name in the Tentative Lists of Candidate for Graduation, or during the schedule date of distribution of general clearance form


Original and photocopies of the following: -Registration Certificate -ACE form/s -Summary of Grades -Completion Form -Re-admission certificate -Approved Shifting Form (if shiftee) -NSO Birth Certificate -F137, etc.

4. Secure general clearance form on the scheduled date of distribution


Approved Application for Graduation

5. Go to the different offices for the signing of clearance

Heads of concerned offices

PUP Taguig Properly filled out General Clearance Form

6. Pay the required fees for graduation such as: a. Graduation fee b. Memorabilia fee c. Transcript of Records fee d. Diploma fee e. Certification of Graduation fee f. Scanned photo for TOR g. Alumni fee

Collecting Officer Head, Student Services

PUP Taguig Building A Cashier/Accounting Office PUP Taguig Building B

-General Clearance Form

7. Submit the required documents for graduation on or before the scheduled date of deadline


-Fully-accomplished General Clearance Form -Official Receipt of payment of all required graduation fees

8. Attend the following activities: a. Baccalaureate Mass b. Graduation Rehearsal c. Commencement Exercise

Candidate for Graduation

PUP Taguig Gymnasium PICC (tentative)

Graduation Ticket

End of Transaction

REQUEST FOR CREDENTIALS: Transcript of Records/Diploma / Certificate of

Graduation (for newly graduates)





1. File your request either personally or thru phone # 8375859


Write or state your full name, course, date of graduation

2. After 2-3 weeks from the date of filing, follow-up thru phone to check the status of your request


3. Claim the requested document/s on the


-Certificate of Conferment of Degree -Official Receipt of

scheduled date of release

payment of all required graduation fees -1 pc. documentary stamp (per document) -Valid ID Additional requirements for TOR: -1 pc. 2x2 ID graduation picture (with hood and cap) -PUP school ID For Lost Certificate of Conferment of Degree: -Notarized Affidavit of Lost -official graduation picture receiving the said certificate Additional requirements if to be claimed by a Representative: -Notarized Special Power of Attorney (SPA) -Valid ID

End of Transaction

REQUEST FOR VERIFICATION ON THE STATUS OF STUDENTS/GRADUATES

(from employers and other institutions)





1. Submit/Send letter request duly signed by authorized Company Officer-in-charge with required attachment to secure Order Payment Form


-Letter of request -Authorization Letter of the student -Photocopy of TOR and/or diploma

2. Pay the required fees


Order Payment Form

3. Pick-up the verification documents after 3 working days


-Official Receipt of payment Php 200.00 per student/graduate (with photocopy)

End of Transaction

REQUEST FOR CORRECTION OF NAME OR OTHER INFORMATION ON STUDENT

RECORDS’S FILE (must be done by the student upon admission or before the

last school year of stay in the University)





1. Submission of required documents to secure request form for correction


-Notarized affidavit of change of name or other information (date of birth, address) attested by the parents -NSO (original copy) certificate of live birth -CTC of court order if change is due to adoption or legitimation -Marriage contract if change is due to marriage -Joint Affidavit of two (2) disinterested persons -Original copy of F137A with school dry seal and remarks “Copy for PUP” -Copy of DepEd Resolution for the correction (if correction is due to discrepancy from NSO copy of birth certificate to school record) Additional requirement for change of address: -Original Barangay Certificate

2. Pay the required fee(Php 150.00)


Accomplished request form for correction endorsed by the Registrar

3. Updating of Student Information in the SIS File

Registrar’s Office (to be endorsed to PUP ICTO thru email)


-Accomplished request form for correction -Official Receipt of payment (with photocopy) -Same documents as in Step 1

End of Transaction

REQUEST FOR ACCREDITATION OF SUBJECT/S TAKEN FROM OTHER

SCHOOL/COLLEGE/ UNIVERSITY (for transferees)





1. Filing for accreditation of subject/s – Two (2) months or after the midterm period, verify from the ARO if your official TOR “Copy for PUP Taguig” has been sent by the school/university you last attended prior to your admission in PUP to secure Application Form for Accreditation.


Original and two (2) photocopies of the following: Official TOR “Copy for PUP Taguig” Copy of description of subjects/course taken from other school/ university Registration Certificate during your first year of admission in PUP

2. Request for signature approval – Fill out accreditation form and secure approval of the Accrediting Official, HAP and Director (maximum of 30 units including PE and NSTP) based on your curriculum.

Accrediting Official HAP Director


-Properly filled out form for Accreditation -Same documents as in Step 1

3. Payment of fees – Pay the total amount of fees for the accredited subject/s


Properly filled out form for Accreditation with signature approval of the accrediting official, HAP and Director

4. Submission of approved request for tagging – Submit the original copy of the Accreditation Form with signature approval for acknowledgment by the ARO for final evaluation and tagging in the SIS


Original and photocopies of the following: -Properly filled out form for Accreditation with signature approval of the accrediting official, HAP and Director -Official Receipt of Payment -Same documents as in Step 1

5. Tagging of Accredited Subject/s – Submit the approved request for the

PUP ICTO PUP Main Campus NALLRC Bldg.

-Properly filled out form for Accreditation with signature approval of the accrediting official, HAP

accredited subject/s taken from other school

and Director acknowledged by the Registrar’s Office -Same documents as in Step 1

End of Transaction

SCHEDULE OF FEES

Transcript of Records

Graduate:

Non-Engineering 350.00

Engineering 450.00

Graduate Studies

Open University System 200.00/page

Undergraduate 100.00/page

Diploma 200.00

Certification:

Certification of Enrolment 150.00

Certification of Grades 150.00 Certification of Graduation 150.00

Certification of No S.O. 150.00

Certification of Medium of Instruction

150.00

Honorable Dismissal 150.00

Correction of Data in SIS 150.00

Authentication:

CTC TOR 150.00/set

CTC Diploma 150.00/doc.

DFA Authentication 920.00/set Other Fees:

Company Verification Fee 200.00/student/graduate

Graduation Fee 600.00

Alumni Fee 350.00 Memorabilia Fee 1,200.00

DR. YOLANDA F. RABE

Head of Admission and Registration Office

Mr. RONILO I. LIM Registrar’s Staff

CITIZEN’S CHARTER

GUIDANCE, COUNSELING AND TESTING SERVICES

About the Service

The Guidance, Counseling and Testing Services provide services to its clients who are

mostly from the ranks of students, faculty members and administrative employees of the

University.

The professional competence of its staff emphasized the office’s commitment to quality

and efficient service to its clientele.

Telephone Number: 837-5859

COUNSELING


This is the heart of the Guidance Program. It is a goal-oriented process between a

professionally-trained, competent counselor and an individual seeking help for the purpose

of clarifying facts and issues to increase the individual’s capacity to adjust satisfactorily to

situations confronting him/her.

Fees:(Waived)

Total Processing Time: 30 mins to 45 mins





9.8. 1. Walk-in clients may visit GCTS Office and proceed to the Guidance Counselor. If referred, the client/ student must present to the counselor the Call Slip where the date and time of the session are indicated; or a letter endorsed by any concerned PUP Taguig official/faculty member or administrative staff

Guidance Counselor

PUP Taguig Building A (Registrar’s Office)

ID/Registration Card Additional requirements: Call Slip or Letter with endorsement of any concerned PUP Taguig official/faculty member or administrative staff

2. Counseling takes place immediately.

Guidance Counselor

PUP TaguigBuilding A (Registrar’s Office)

3. Upon the evaluation of the Counselor, the client shall return on a scheduled date of follow-up counseling.

Guidance Counselor


End of Transaction

SECURING EXCUSE SLIP/S


The GCTS issues excuse slips to students who incurred absences due to meritorious

reasons. The student who wishes to obtain an excuse slip must show merit to his/her

absence.

Fees:(Waived)

Total Processing Time: 3 mins to 3 hours





9.9. 1. Present to the Guidance Counselor the needed requirements.

Guidance Counselor


-ID/Registration Card -Letter of excuse stating the reason for being absent, duly signed by parent or official guardian, with the latter’s any valid ID or Community Tax

Certificate with photo. -Other Documents e.g. Medical Certificate authenticated by the Branch Medical Clinic, CTC Death Certificate, PUP Special Order as official rep, Cert of Attendance in a seminar, etc.

2. Counseling takes place.

Guidance Counselor


3. Issuance of Excuse Slip

Guidance Counselor


End of Transaction

TESTING SERVICE


The testing service utilizes previously prepared/standardized mental ability, aptitude,

personality, interest, adjustment and other tests to, among others, evaluate the applicants

for employment, scholarship, re-admission, shifting and student assistantship.

Fees:(Waived)

Total Processing Time: 4 hours





9.10. 1. Submit an endorsement letter for psychological testing for:

9.11. a. Scholarship 9.12. b. Student

assistantship 9.13. c. Shifting 9.14. d. Re-admission 9.15. e. Others, as

requested by Director/HAP and Faculty Members

Guidance Counselor Head, Scholarship Office Director/HAP


ID/Registration Card Endorsement from the Head of Scholarship Office Endorsement from the Director/HAP, faculty members

2. Ask for Testing Schedule (7:00 AM Monday to Friday)

Guidance Counselor


Personal Data Sheet/ Individual Record Form

3. Return on the scheduled date of

Guidance Counselor


testing (to take psychological tests)

(Registrar’s Office)

4. Results shall be forwarded to the requesting Office.

Guidance Counselor Director/HAP Head of Scholarship Office

PUP Taguig Building A PUP Taguig Building B

End of Transaction

PLACEMENT SERVICE


The service mandate of providing career-related services to PUP Taguig students and

alumni is achieved through the various career opportunities offered by partner companies

and institutions.

JOB POSTING

Fees: Php 100.00 for one (1) month

Total Processing Time: 15 mins

LIST OF GRADUATES

Fees: Php 200.00 per program/batch

Total Processing Time: 30 mins





9.16. 1. Present the needed requirements.

Guidance Counselor


1. Letter of intent addressed to: Ms. Liwanag L. Maliksi Guidance Counselor PUP Taguig Branch 2. Company Profile 3. SEC Registration or DTI Permit or any applicable permit / registration 4. Cert. of Corporate Filing/Information on Status (SEC or Cert. of Good Standing for Cooperatives (CDA) Add’l Requirements forLocal Manpower Agency only: 1.License for Private Recruitment & Placement Agency (DOLE) 2.Authority to Recruit (DOLE) 3. Cert. of Registration (DOLE/BIR/Philhealth)

4.Clearance Certificate (DOLE) 5.Certificate of Membership (SSS) 6.Special Recruitment Activity Permit (DOLE) – for agency joining the Job Fair

2. For company with complete documents/ requirements, please secure order payment form

Guidance Counselor

3. Payment of fees. Secure Official Receipt.

Collecting Officer PUP Taguig Building A Cashier/ Accounting Office

Order payment form

4. Submit Official Receipt (original and photocopy)

Guidance Counselor


5. Post the advertisement at the bulletin board (1 month duration) and/or secure list of graduates (directory) per program/batch

Guidance Counselor

Official receipt of payment (original and photocopy)

End of Transaction

SCHEDULE OF AVAILABILITY OF SERVICES:

Monday-Friday: 7:00 AM – 12:00 Noon

1:00 – 7:00 PM

Saturday: 7:00 AM – 12:00 Noon

1:00 – 4:00 PM

LIWANAG L. MALIKSI, RGC/RP Guidance Counselor III

CITIZEN’S CHARTER

OFFICE OF THE SCHOLARSHIP AND FINANCIAL ASSISTANCE (OSFA)

About the Service

The Office of the Scholarship and Financial Assistance (OSFA) Citizen’s Charter provides our

clients with information on the different services, requirements, procedures, fees and

timeliness with the objectives of improving service delivery and ensuring client satisfaction.

OSFA is committed to provide access to educational opportunities in terms of scholarship

and financial assistance to students.

Telephone Number: 837-58-60

ENTRANCE SCHOLARSHIP


Academic Scholarships – Valedictorian, Salutatorian, First Honorable Mention

Fees:Php 500.00

Total Processing Time: 5-7 days





1. Present required documents for entrance scholarship

Head, OSFA PUP Taguig Building B Office of Student Services

General Requirements: -Certification (as valedictorian, salutatorian, or first honorable mention) from the School Principal/Head (with school dry seal) -Certification of Good Moral Character (with school dry seal) -CTC of Birth Certificate authenticated by NSO -High School Card (F138) -Commencement Exercises Program with the List of Graduates -ITR of parent or guardian or Certification of Non-Payment of IT from

Barangay -4 pcs. 2x2 ID photo with nametag, white background

2. After one (1) week, follow-up the status of your application for entrance scholarship and secure order payment form


3. Pay the examination fee


Order Payment Form

4. Present the O.R. and secure endorsement letter for PUPSAIT


Official Receipt of payment with two (2) photocopies

5. Take the PUPSAIT on the scheduled date and time of the examination

Guidance Counselor

PUP Main Guidance, Counseling & Testing Center, 2nd Floor, Charlie del Rosario Building, Sta. Mesa, Manila

-Endorsement Letter from PUP Taguig Head, Student Services -Official Receipt -Valid ID

6. After one (1) week, follow up the test result, and secure Entrance Scholarship Route and Approval Sheet (ESCRAS)


Valid ID

7. Proceed to the respective Screening Committee Members

Head of Academic Programs and Director

PUP Taguig Building A 2nd Floor, HAP and Director’s Office

Entrance Scholarship Route and Approval Sheet (ESCRAS) and all the documents stated in the General Requirements

8. If qualified for entrance scholarship, present the accomplished ESCRAS to secure endorsement letter


Accomplished ESCRAS, original and photocopies of all the documents stated in the General Requirements

9. Proceed to PUP Main ICTO for SIS Account

PUP Main ICTO Information and Communication Technology Office (ICTO), NALLRC, PUP Main Campus, Sta. Mesa, Manila

Endorsement letter from PUP Taguig Head of Student Services and Director with approval of VPBC Accomplished ESCRAS

10. Proceed to Registrar’s Office for submission of required documents


Original and photocopies of all the documents stated in the General Requirements Accomplished ESCRAS

11. Follow enrolment procedure for incoming freshmen

Route and Approval Slip issued by the Registrar’s Office with photocopies of all entrance credentials

End of Transaction

RESIDENT SCHOLARSHIP


President Lister/University Scholar

- Weighted average of at least 1.50

- FULL tuition fee discount

Dean’s Lister/College Scholar

- Weighted average of at least 1.75

- PARTIAL tuition fee discount

Fees:(waived)

Total Processing Time: 3-4 hours

Qualifications:

No grade lower than 2.50 in any subject, a resident of at least one semester in the

University, carry the normal loads prescribed by the respective curricula, of good moral

character, and has not been subjected to any disciplinary action by the University.





1. Proceed to OSFA and present the required documents for evaluation (if the applicant belongs to the President’s or Dean’s List). If qualified, the applicant will be given Scholarship Agreement Form.


Original and photocopy of the following: -Registration Certificate of the previous semester -Current Registration Certificate -Print screen copy of grades (SIS Account) reflecting the full name, course and the General Point Average (GPA)

2. Accomplish the Scholarship Agreement Form with the signature of parent or guardian

Resident scholarship applicant

3. Submit the required documents for processing. (OSFA will tag the student’s


Original and photocopy of the following: -Accomplished scholarship agreement form

account for scholarship discount. Availed discount is to be reflected in the next semester’s assessment fees).

-valid ID of the parent/guardian who signed the agreement form -Required documents as stated in step 1

End of Transaction

STUDENT ASSISTANTSHIP


- Term of employment

- Not more than 24 hours a week or 100 hours a month

- Php 20.00/hour

- Good for one semester

- Renewable

Qualifications / Requirements:

A bona fide student of the University who has had at least two (2) semesters or one year of

residence; Recommendation Letter from the Office in need of S.A., Complete grades of the

previous semester with general weighted average of 2.50 without any incomplete, dropped

/ withdrawn or grade of 3.0 in any subject.





1. Present letter of recommendation from the office in need of S.A. together with the requirements


-Print screen of grades (SIS) -Photocopy of current registration certificate

2. Evaluation of grades and approval of request


-Print screen of grades (SIS) -Photocopy of current registration certificate -Recommendation Letter

3. Fill-out the personal information from OSFA for the endorsement to the Guidance Office


OSFA form Personal Information

4. Proceed to the Guidance Office for the psychological test

Guidance Counselor


OSFA form

5. OSFA evaluates the result forwarded by the Guidance Office.


Psychological Test Result

6. If the applicant passed the

Head, OSFA

PUP Taguig Building B

Psychological Test Result

psychological test, the OSFA Head will interview the applicant

Office of Student Services

7. Qualified applicant will fill out the Personal Data Sheet


Personal Data Sheet

8. OSFA will endorse the student assistant to the University President thru VPBC for the approval of Special Order (S.O.)


9. Approval of S.O. Office of the President

PUP Main Campus 2nd Floor, South Wing

10. Upon receipt of S.O., the S.A. will assume duty to the designated office that requested him/her.

Designated Office PUP Taguig

11. Opening of LandBank Savings Account

LandBank

DOST-Bicutan Branch

-Copy of the S.O. -Recommendation Letter

End of Transaction

Prof. BERNADETTE I. CANLAS Head, OSFA

Telephone No. 837-5860

CITIZEN’S CHARTER

ADMINISTRATIVE OFFICE

About the Service

The Administrative Office provides the PUP Taguig community with facilities and

function rooms such as Conference Room, Multi-Media Room, Alumni Hall, Gymnasium,

Cayetano Auditorium and equipped with audio-visual services and resources to meet their

media instruction, research, and various activity needs.

REQUESTFOR FACILITIES / VENUE RESERVATION (Local Reservation:

Classroom and Academic Related Activities)

Fees: varies





1. The applicant must check first the availability of the venue/facility at the Administrative Office.

Administrative Officer

PUP Taguig Building B Administrative Office

PUP School ID

2. Prepare a Letter of Request addressed to the Administrative Officer through the Head of Academic Programs by the applicant duly endorsed by concerned faculty member

Applicant PUP Taguig Building B Administrative Office

Letter of Request

3. Proceed to the Administrative Officer to have the fees (venue and energy) assessed.

Letter of Request (4 copies) duly signed by the applicant, concerned faculty member and the Head of Academic Programs

4. The applicant shall pay the corresponding fee at the Cashier’s Office.

Collecting Officer

PUP Taguig Building A Cashier/Accounting Office

Letter of Request Order form of payment

5. After the fees have Administrative PUP Taguig Letter of Request

been paid, have the request approved and booked by the Administrative Officer

Officer Building B Administrative Office

Official Receipt of Payment

6. Leave copies of the approved letter to the concerned offices.

Administrative Officer, Head of Academic Programs (HAP), Security Officer

Administrative Office, Office of the HAP, Office of the Security

Approved Letter duly signed by the Administrative Officer, Receipt of Payment

End of Transaction

REQUESTFOR FACILITIES / VENUE RESERVATION (Local Reservation:

Organizational Activities)

Fees: varies








PUP School ID

2. Prepare a Letter of Request addressed to the Administrative Officer through the Head of Student Services by the applicant duly endorsed by concerned organizational adviser


Letter of Request


Letter of Request (4 copies) duly signed by the applicant, concerned organizational adviser and the Head of Student Services


Collecting Officer



5. After the fees have been paid, have the request approved and booked by the Administrative Officer



Letter of Request Official Receipt of Payment

6. Leave copies of the Administrative Administrative Approved Letter duly

approved letter to the concerned offices.

Officer, Head of Student Services, Security Officer

Office, Office of the Student Services, Office of the Security

signed by the Administrative Officer, Official Receipt of Payment

End of Transaction

REQUESTFOR FACILITIES / VENUE RESERVATION (Outside Requests)

Fees: varies








PUP School ID

2. Prepare a Letter of Request addressed to the Administrative Officer


Letter of Request


Letter of Request (4 copies) duly signed by the applicant


Collecting Officer



5. After the fees have been paid, have the request approved and booked by the Administrative Officer



Letter of Request Official Receipt of Payment

6. Leave copies of the approved letter to the concerned offices.

Administrative Officer, Security Officer

Administrative Office, Office of the Security

Approved Letter duly signed by the Administrative Officer, Official Receipt of Payment

End of Transaction

APPLICATION FOR CONCESSIONAIRE

Fees: varies





1. Submit a Letter of Intent addressed to

Applicant PUP Taguig Building B

Letter of Request (2 copies) with the following

the Administrative Officer.

Administrative Office

attachments: -products/services that will be provided -area to be occupied -layout of the stall

2. Follow up the request a week after the date of application by contacting the AO at telephone no. 8375860.



3. If approved, proceed to the Administrative Officer to discuss the guidelines in setting up the stall.



The same documents as in step 1

End of Transaction

ISSUANCE OF GATE PASS (bringing out bulk item)





1. Secure three (3) gatepass forms from the Administrative Office



2. Completely fill-up these forms and have them signed by the Administrative Officer



Gatepass forms

3. Prepare the items to be released for inspection by the guard on duty.

Security Guard on duty

PUP Taguig Gate Approved gatepass forms

End of Transaction

ISSUANCE OF ELECTRICITY POWER USAGE PERMIT





1. Secure two (2) electricity power usage permit forms from the Administrative Office



2. Completely fill-up these forms and have them assessed by the


PUP TaguigBuilding B Administrative

Electricity Power Usage Permit forms

Administrative Officer Office

3. Pay the energy fee Collecting Officer


Electricity Power Usage Permit forms

4. After the fees have been paid, have the request approved and booked by the AO.


PUP Taguig Building B Administrative Officer

Electricity Power Usage Permit forms Official Receipt of payment

End of Transaction

BORROWING APPARATUS/EQUIPMENT





1. Secure borrower’s form from the Administrative Office



2. Completely fill-up the form and have it signed by the Adviser



Completely filled-out borrower’s form with Adviser’s printed name and signature Borrower/Leader’s ID Names of group members enlisted at the back of the form

3. Check and ensure that all equipments to be borrowed are under good condition before receiving them from the AO. Any damage shall be accounted to the borrowers.

Administrative Officer Borrower (group leader)


4. Return the borrowed equipment in clean and good condition right after the scheduled usage time.



Borrower’s form

End of Transaction

USAGE OF LABORATORY/LECTURE ROOMS





1. Secure usage form from the


PUP Taguig Building B

Administrative Office Administrative Office

2. Completely fill-up the form and have it signed by the adviser/faculty concerned.



Usage form

3. Proceed to the Administrative Office for the approval


PUP TaguigBuilding B Administrative Office

Usage form

4. Submit the approved form together with the leader’s ID to the guard on duty to receive the key to the requested laboratory/lecture room.

Security guard on duty

PUP Taguig Gate Approved Usage Form Leader’s ID

5. Return the key to the guard on duty right after the scheduled usage time and be sure that the requested laboratory/lecture room must be in order and clean to avoid disciplinary actions.

Security guard on duty

PUP Taguig Gate

End of Transaction

REQUEST FOR OFFICE SUPPLIES





1. Secure the Requisition Issuance Slip from the AO



2. Completely fill-up the form and have it signed by the requestor

The Requestor

3. Proceed to the AO and wait for the supplies to be handed over.



Requisition Issuance Slip signed by the requestor

End of Transaction

CITIZEN’S CHARTER

OFFICE OF THE HEAD OF ACADEMIC PROGRAMS (HAP)

About the Service

The Office of the Head of Academic Programs caters services to its clients who are mostly

from the ranks of students and faculty members of the University.

The professional competence of its staff emphasized the office’s commitment to quality

and efficient service to its clienteles.

Telephone Number: 837-5858

REQUEST FOR TUTORIAL CLASS


A tutorial class shall be approved only to those graduating students during the term, the

subject is not offered during the semester and cross enrollment is not possible. The subject

is non-board, non-major or non-laboratory. A subject is no longer offered because of

curriculum revision shall be taken on a tutorial basis in the absence of a related subject as

its substitute. A student can enroll one tutorial class; however, he shall be allowed to enroll

in the maximum of two (2) subjects if he does not exceed the minimum number of units for

the term as reflected in his curriculum sheet. (Memorandum Order No. 42, series of 2012).

Documentary Requirements:

Original and photocopy of the following:

1. Letter of request

2. Certification of Grades

Schedule of Availability of Service: ENROLLMENT period during the start of every semester

and summer

Fee/s: -undergraduate- 35 students per class at the rate of Php 40.00

-Masteral- 15 students per class at the rate of P300.00

Total Processing Time:1 hour and 30 mins





9.17. 1. Submit a letter of request to the Office of the Director thru the Head of Academic Programs

Branch Director and Head of Academic Programs

PUP Taguig Building A (2nd Floor)

-Letter of request -Current Registration Certificate -Certification of grades

2. After the recommendation of the Head of Academic Programs and the Branch Director, request will be forwarded to OVPBC for approval

Vice President for Branches and Campuses

PUP Sta. Mesa 2nd Floor South Wing


3. After the approval of the OVPBC, proceed to HAP Office for tagging/encoding of the approved subject.

HAP’s Staff PUP Taguig Building A (2nd Floor)

Letter of request Registration Certificate ACE Form

4. Proceed to the Cashier’s Office for assessment of fees and payment for Tutorial Fee

Cashier’s Staff PUP Taguig Building A

Registration Certificate ACE Form

5. Proceed to PUPT Registrar’s Office for validation of Registration Card/ACE form

Registrar’s Staff PUP Taguig Building A

Registration Certificate ACE Form Official Receipt of payment

End of Transaction

APPLICATION FOR SHIFTING


Students are allowed to shift from one program/course to another provided a valid reason

is indicated in the letter to the Branch Director through the Head of Academic Programs.




2. Application for Shifting Form

3. Receipt of payment

Schedule of Availability of Service: DuringENROLLMENT period

Fee/s: Php 150.00

Total Processing Time: 1 hour





1. Write a letter of request addressed to the Branch Director thru the Head of Academic Programs. The letter must include the reason for shifting to another course.



The parent/guardian must sign the letter and a photocopy of his/her Identification Card Curriculum Evaluation Current registration certificate

4. 2. Evaluation of Grades by the Head of Academic Programs and fill-out an application form (in duplicate) for shifting to another course.




3.Pay the amount of P150 as fee for change in curriculum at the Cashier’s Office.


Shifting Form

4.Submit to the Registrar’s Office a copy of approved application for shifting to another course.


Approved Shifting Form Official Receipt of payment

5.Enroll during the schedule of irregular students. Secure Pre-registration form at the HAP Office.

Head of Academic programs


Pre-registration Form (R-0) or ACE Form

6.Submit the accomplished Pre-registration form to the Head of Academic Programs.

Head of Academic programs


Pre-registration Form (R-0) or ACE Form

End of Transaction

REQUEST FOR PETITION CLASS


A petition class shall be approved only to those graduating and non-graduating students

provided they meet the required minimum number of students per class which is thirty five

(35) students




2. List of students with minimum of 35 students

Schedule of Availability of Service: During ENROLLMENT period

Fee/s: - undergraduate- 35 students per class at the rate of Php 40.00

-Masteral- 15 students per class at the rate of P300.00

Total Processing Time: 1 hour and 30 mins





9.18. 1. Submit a letter of request to the Office of the Director thru the Head of Academic Programs



Letter of request

2. After the recommendation of the Head of Academic Programs and approval of the Branch Director request will be forwarded to OVPBC for approval

Vice President for Branches and Campuses

PUP Sta. Mesa 2nd Floor South Wing

Letter of request

3. After the approval of the OVPBC proceed to HAP Office for tagging/encoding of the approved subject.



4. Proceed to the Cashier’s Office for assessment of fees and payment for Tutorial Fee


Registration Certificate ACE Form

5. Proceed to PUPT Registrar’s Office for validation of


Registration Certificate ACE Form Official Receipt of payment

Registration Card/ACE Form

End of Transaction

REQUEST FOR ADDING and CHANGING SUBJECTS


Adding and Changing of must be done only during the adjustment period one week after

enrollment and this is also the time for the enrollment of irregular subjects.



1. Pre-registration Form or

2. ACE Form for adding and changing of subjects

Schedule of Availability of Service: One week after the enrollment period

Total Processing Time: 1 hour and 30 mins





9.19. 1. Evaluation of grades the Head of Academic Programs if the said student will be allowed to add or change subjects



Summary of grades ACE Form

2. Secure R-0 Form or fill out ACE Form for changing or adding subjects



Summary of grades ACE Form

3. Tagging of subjects to SIS System at HAP Office



4. Proceed to the Cashier’s Office for assessment of fees and payment for Fees


Registration Certificate Approved ACE Form

5. Proceed to PUPT Registrar’s Office for validation of Approved ACE form


Registration Certificate Approved ACE Form Official Receipt of payment

End of Transaction

CITIZEN’S CHARTER

MEDICALSERVICES

SCHEDULE OF AVAILABILITY OF SERVICES: Monday- Saturday

8:00 a.m. – 8:00p.m.

Reynaldo Y. Lim, M.D.

Medical Officer I

Joyce Reyes Lim. R.N.

Nurse II

SERVICES OFFERED:

1. Consultation and treatment

2. First aid treatment of emergency cases

3. Medical Clearance/Examination (Students, Faculty members and staff)

4. Medical Certificate

5. Mobile Chest X-ray

6. Medical/ Dental Assistance

1. CONSULTATION AND TREATMENT

About the service:

Providing professional medical advice to an individual regarding health condition and

management.

Fees: Not applicable

Total Processing Time: Varies depending on the severity of illness.




OFFICE REQUIRED

DOCUMENTS

1. As the patient comes for consultation, he/she will be asked and assisted by the nurse of his/her chief complaint, vital signs will be taken – blood pressure, temperature, pulse rate, respiratory rate & temperature. Priority will be given to persons with disability/special needs.

Nurse on duty

PUP Taguig Medical Clinic, Building A Ground Floor

Registration card for students, ID for faculty and employees.

2. Nurse will refer the patient to the physician.

Nurse on duty

3. Physician will ask the patient of his/her medical history and perform thorough physical examination for diagnosis. Treatment shall be discussed with the patient and laboratory examination will be requested if needed.

Physician on duty

PUP Taguig Medical Clinic, Building A Ground Floor

Medical health record with vital signs

4. Patient will go back to the nurse for starter dose of medicine. Physician will instruct the nurse to give the starter dose of the medicine.

Nurse on duty

Medical health record and Prescription from the physician

5. Recording of patient in the treatment record.

Nurse on duty

End of Transaction

2. FIRST AID TREATMENT

About the service:

Medical first aid treatment of emergency cases.


Total Processing Time: Varies depending on the severity of illness.




OFFICE REQUIRED

DOCUMENTS

For emergency cases and for patient who cannot go to clinic

Call nurse or physician on duty

PUP TaguigMedical

Clinic, Building A Ground Floor

1. Physician and nurse will immediately attend to the emergency needs of the patient.

Nurse on duty & Physician on duty

Medical Health Record

2. Parents/Guardian will be notified of the condition and corresponding management of the patient.

Physician on duty

ID Registration

3. Patient will be observed orbrought to the nearest hospital.

Nurse on duty/ Physician on duty

4. Patient will be endorsed to the resident doctor on duty of the hospital for further evaluation and management and also to the parents/guardians.

Nurse on duty/ Physician on duty

End of Transaction

3a. MEDICAL CLEARANCE (Students)

About the service:

Screening of incoming freshmen/returning/transferee students


Total Processing Time: Varies : without findings 15-20 minutes

with findings 20-30 minutes




OFFICE REQUIRED

DOCUMENTS

1. Proceed to the medical clinic and present to the nurse the x-ray result with film within 3 months and SAR Form 1 or Re-admission form.

Nurse on duty

PUP TaguigMedical Clinic, Building A Ground Floor

Chest X-ray, SAR Form for incoming freshmen/Re-admission Form for returnees and transferees.

2.The Nurse will take the vital signs – blood pressure, temperature, pulse rate, respiratory rate & temperature. Nurse will refer to the physician in charge for proper assessment and evaluation: a. For those w/out findings, medical clearance will be issued. b. For those with findings, referral to specialist for further evaluation will be done to

Nurse on duty Physician on duty

Medical health record

secure medical certificate before the issuance of medical clearance.

3. Proceed for tagging. Nurse on duty

SAR Form 1 for incoming freshmen/Re-admission Form for returnees and transferees.

End of Transaction

3b. MEDICAL CLEARANCE (Faculty Members)

About the service:

Annual medical clearance of faculty members updating their medical condition with

required laboratory results.

Fees: None

Total Processing Time: 20-30 minutes




OFFICE REQUIRED

DOCUMENTS

1. Secure the required laboratory request from the nurse.

Nurse on duty


Laboratory Request

2. Present the recent laboratory results to the nurse on duty.

Nurse on duty

Laboratory Result

3. The nurse will get the vital signs and write it on his/her health record.

Nurse on duty


4. Refer to the physician for assessment, evaluation, treatment and signing of the faculty clearance.

Physician on duty

Medical health record &faculty clearance form

End of Transaction

3c. MEDICAL EXAMINATION (Staff)

About the service: Annual medical examination of administrative personnel.

Fees: None

Total Processing Time: 20-30 minutes




OFFICE REQUIRED

DOCUMENTS 1. Vital signs will be taken by the nurse and record it to his/her medical health record.

Nurse on duty

PUP TaguigMedical Clinic, Building


A Ground Floor

2. Proceed to the physician for assessment, evaluation &treatment/ management.

Physician on duty


3. Come back to the nurse for recording.

Nurse on duty Medical health record

End of Transaction

4. MEDICAL CERTIFICATE

About the service:

Issuance of the medical certificate for excuse slips due to health problems; on-the-

job training/practicum/educational tour, etc. after assessment, evaluation and physical

examination of the physician.


Total processing time: 15-20 minutes




OFFICE REQUIRED

DOCUMENTS

*For on-the-job training/practicum/educational

tour, etc.

1. Secure laboratory request from the nurse.

Nurse on duty


Laboratory Request

2. Present to the nurse the medical requirement.

Nurse on duty

Laboratory Result

3. Vital signs will be taken by the nurse and refer to physician.

Nurse on duty Physician on duty


4. Physician will examine and evaluate the students prior to the issuance of medical certificate.

Physician on duty

Medical Health Record/ Medical Certificate

5. Students then will proceed to the nurse for recording purpose

Nurse on duty

Medical Health Record & medical certificate signed by the physician.

*For excuse slips

1. Present medical certificate from attending physician if available.

Nurse on duty


Medical Certificate/ Medical Health Record

2. a. In the absence of the medical certificate, the nurse

Nurse on duty

Treatment Record& Medical Health

will refer to the treatment record. b. Letter from the parent certifying his child of his illness.

Record

3. Issuance of medical certificate will be issued to the patient with record or if no record the physician will take note of the parent’s letter.

Physician on duty


4. Students then will proceed to the nurse for recording purposes.

Nurse on duty


End of Transaction

5. X-RAY SERVICES (From PUP Manila)

About the Service:

Provide chest x-ray services to incoming freshmen, transferees and returning

students.

Fees: Amount depends on the Resource Generating Office

Total Processing Time:




OFFICE REQUIRED

DOCUMENTS 1. Have your chest x-ray at the mobile x-ray units.

X-ray provider PUP Taguig designated area

SAR form I

2. Release of chest x-ray and film will be issued on the following day.

X-ray provider Claim Stub

End of Transaction

6. MEDICAL/DENTAL ASSISTANCE

About the service:

Medical/Dental services rendered to the different campuses without

physician/dentist and other activities of the university like departmental examination,

graduation, etc.





OFFICE REQUIRED

DOCUMENTS

1. Letter of request should be presented to the Medical Director’s office indicating the date, time, place of activity.


Letter Request

2. Coordinate with the Branch

Director for assistance and funding

3. Request for S.O of the health staff

4. Medical Assistance rendered.

End of Transaction

DENTAL SERVICES

The Dental Clinic renders services to patients who come for consultation and treatment concerning their dental problems. It also informs and promote healthy environment by making patients aware on how to maintain a healthy oral cavity.

DENTAL SERVICES OFFERED:

1. Consultation and Treatment

2. Oral Prophylaxis

3. Cavity Filling

4. Tooth Extraction

5. Dental Clearance

SCHEDULE OF AVAILABILITY OF SERVICES

Monday- Friday

8:00 a.m.- 5:00 p.m.

Nelson P. Angeles, D.M.D.

Dentist II

Ronilo I. Lim

Admin. Aide IV/Dental Aide

CONSULTATION AND TREATMENT

About the Service: Giving dental advice to an individual regarding oral health status and management.

Fees: Not Applicable Total Processing Time : 15 minutes HOW TO AVAIL OF THE SERVICE



OFFICE REQUIRED

DOCUMENTS

1. As patient walks into the Dental Clinic, he/she will be assisted and asked of her complaints by the dental aide.

Dental Aide / Dentist

PUP TaguigDental Clinic, Building A Ground Floor

Patients should be bonafide students, employees, faculty members and dependents.

2. The patient will be referred to the dentist for evaluation and treatment.

Dentist Registration card, ID card

3. After thorough examination and evaluation, the dentist will give his advice for diagnosis and treatment to be done.

Dentist

4. For Medicine: The Dentist will dispense the medicine needed or will instruct the dental aide of the medicines to be given.

Dentist / Dental Aide

5. For Prescription: If the patient is allergic or needs other kind of medicine then, the dentist will make prescription of the needed medicine.

Dentist

6. For Referral for Dental X-ray; After examination and the dentist find it necessary for dental x-ray, then the dentist will make referral for dental x-ray

Dentist Dental X-ray

7. For referral to other Dentist: after examination and evaluation, and the dentist find it necessary to refer to dental specialist then, the dentist will make the necessary referral.

Dentist / Dental Specialist

Other Dental Clinic or Hospital

8. After consultation, the patient will log his/her name. year level and course for students; name and office/ department for employees and faculty members for record purposes.

Dentist/ Dental Aide

PUP TaguigDental Clinic, Building A Ground Floor

End of Transaction

ORAL PROPHYLAXIS

About the Service: Oral Prophylaxis is cleaning in layman’s term, done with the use of ultrasonic scaler or manual scaler wherein plaque, tartar and other food debris are removed from the surface of the tooth.

Fees: Not Applicable Total Processing Time: Varies depending on the severity of case

HOW TO AVAIL THE SERVICE



OFFICE REQUIRED

DOCUMENTS

1. Patient seeking for oral prophylaxis will be requesting schedule from the dental staff.

Dentist PUP TaguigDental Clinic, Building A Ground Floor

Registration card and ID for students, ID for employees and faculty members

2. On their scheduled date, the dentist will examine the patient and perform the procedure. For students 17 years old and below, consent from their parents or guardian is needed.

Dentist

3. After the procedure, the patient will log his/her name.


End of Transaction

CAVITY FILLING

About the Service:

Restoration of various tooth/teeth through temporary filling.

Fees: Not Applicable Total Processing Time: Varies depending on the severity of the case




OFFICE REQUIRED

DOCUMENTS

1. Patients for cavity filling will be assisted and referred to the dentist by the dental aide

Dental Aide PUP TaguigDental Clinic Building A, Ground Floor

Registration Card & ID for students, ID for employees and faculty members

2. The dentist will examine and evaluate the complaint and make the necessary assessment. The dentist will suggest the mode of treatment for their approval.

Dentist

3. Cavity filling will be performed by the dentist, depending on the severity of the caries. Patient with temporary filling materials will be advised to observe and come back after 2 weeks for further evaluation and treatment.

Dentist

End of Transaction

DENTAL EXTRACTION

About the Service:

Removal of decayed and non-restorable tooth/teeth.

Fees: Not Applicable Total Processing Time: Varies depending on the severity of the case




OFFICE REQUIRED

DOCUMENTS

1. Extraction of tooth/teeth is schedule during free time of the patient.

Dental Aide

PUP Taguig Dental Clinic, Building A Ground Floor

Registration and ID for students, ID for employees and faculty members

2. Dentist will do further examination and evaluation before performing the procedure.

Dentist Consent form for 17 years old and under

3. Patients who are hypersensitive or with other ailments will be referred to the Medical Clinic or to their respective doctors for approval.

Dentist/Physician PUP Taguig Dental Clinic/ Medical Clinic Building A Ground Floor

4. After the extraction, the patient will be given the needed medicine by the dental aide upon instruction, then log his/her name for record purposes.


PUP Taguig Dental Clinic, Building A Ground Floor

End of Transaction

DENTAL CLEARANCE

About the Service: Dental Clearance is issued to incoming 1st year students, employees and faculty members for further examination and evaluation of their complaint.




OFFICE REQUIRED

DOCUMENTS

1. Incoming freshmen, employees and faculty members are required to visit the Dental Clinic for their dental clearance.


PUP Taguig Dental Clinic Building A, Ground Floor

Registration Card or ID for students, ID for Employees and Faculty members

2. The dentist will examine and evaluate the oral conditions of the incoming

Dentist

freshmen, employees and faculty members and prepare their dental records and update the existing records respectively. The dentist will give the necessary advice regarding their oral condition.

End of Transaction

CITIZEN’S CHARTER

LIBRARY SERVICES

The heart of the university, the Library is one of the major service centers of the

Polytechnic University of the Philippines Taguig Branch. As such, it strives to meet the

academic and related needs of its clientele through the provision of adequate and efficient

library and information services.

The PUP Taguig Library serves as the University’s gateway to the global information

society, and provides various services and development of program to its clientele.

For donation of books and other library resources and other information and

assistance, please see:

CHAROLYN VILLA DE LUNA

Library Staff

SERVICE HOURS:

The Library is open from Monday to Friday from 8:00 AM to 8:00 PM. It is also open

during Saturdays from 8:00 AM to 5:00 PM. Service stops fifteen (15) minutes before the

regular closing time to enable the staff member to check records and the collection in

preparation for the next day’s routine. Changes in service hours are posted in advance at

the entrance of the library.

ISSUANCE OF LIBRARY CLEARANCE


The following are required to secure clearance from the Library.

Faculty and administrative personnel who are applying for sick/vacation/

sabbatical leaves, resignation or retirement

Students who are applying for graduation, honorable dismissal, returning

students and the likes.




OFFICE REQUIRED

DOCUMENTS

1. Proceed to the Library Staff for clearance.

Library Staff PUP Taguig Library, 2nd Floor, Cayetano Building

Clearance form, Registration Card or ID for students, ID for Employees and Faculty members

End of Transaction

ISSUANCE OF REFERRAL LETTER:


Students and faculty members who shall be in need of materials not found in the

PUP Taguig Library shall be referred to other libraries.




OFFICE REQUIRED

DOCUMENTS

1. Proceed to the Library Staff

Library Staff PUP Taguig Library, 2nd Floor, Cayetano Building


2. Claim the Referral Letter duly signed by the Head of Academic Programs and/or Director on the following day

Library Staff / Head of Academic Programs / Director

PUP Taguig Library, 2nd Floor, Cayetano Building


End of Transaction

CITIZEN’S CHARTER

ACCOUNTING / CASHIER SERVICES

SERVICES OFFERED:

1. General Clearance

Registrar’s Office – issues the General Clearance Form (or online request thru PUP

Taguig Website) to student/s and alumni who requests school credentials, such as:

1. Transcript of Records

2. Diploma

3. Certifications

Accounting Office

1. Verify accounts of student/s

2. If student has outstanding balances, we inform the student about his/her account

balances for payment

3. If there is no outstanding balance, the in-charge will sign or “approved online” the

clearance

2. Our section is in-charge of all students’ concerns about tuition fees, such as:

Assessment of fees

Adjustment of fees

Issuance of certification

3. Cashier’s Office accepts payment for the following:

Tuition and other miscellaneous fees

Transcript of Records

Diploma

Certifications

Concessionaire’s payment of utility bills (electricity and water)

Venue rental and energy fee

OUR CLIENTS/CUSTOMERS:

1. Students/OU students/alumni

2. Academic & Administrative Employees

3. Faculty

4. Student scholars from different government agencies

5. Scholars/students from locally-funded scholarships

6. Concessionaires

7. Accredited companies




OFFICE REQUIRED

DOCUMENTS 1. Signing (or online

approval) of General Clearance of students/OU students/alumni a. Check if the student has outstanding balance b. If with balance, inform the student re statement of accounts for payment c. Signs clearance if there is no outstanding balance

Collecting & Disbursing Officer (CDO) and/or authorized personnel

PUP Taguig Building A Accounting Office

Manual General Clearance Form or Payment Voucher (Accounting’s Copy) printed online, Official Receipt of Payment

2. Coordination with PUP Main’s Accounting Office, re: Tagging of tuition and miscellaneous fees in the SIS before enrolment

3. Assessment of tuition fees during enrolment for non-SIS students

Previous registration certificate, approved R-0

4. Assessment/tagging of adjustment fees for added/change/ dropped subjects

Registration certificate, approved ACE form

5. Assessment/tagging of fees for tutorial subject/s taken with under class size

Registration certificate, approved ACE form, approved request-letter for tutorial with list of students with their signature

6. Acceptance of payment for tuition and miscellaneous fees, TOR, diploma, certifications

Payment Voucher

7. Issuance of certification for different scholarship funds

Receipt, Registration certificate, scholarship billing

8. Coordination with PUP Main, re: tagging of refund for tuition fees of student scholars

Official Receipt, Registration Certificate, Scholarship Billing

9. Preparation of enrolment financial report of the branch

Registration certificates “accounting’s copy”

10. Coordination with PUP Main re: Preparation of vouchers for transfer of funds (PDAF) of different government scholarships

SARO

11. Coordination with PUP Main re: Tagging of scholarship financial assistance / discounts to faculty, employees and their dependents

UGPUG/UNAKA form

12. Encoding of payment for graduation fees such as Transcript of Records, Diploma and Graduation fees

Cashier validated Statement of Account

13. Preparation of bill of statement for utilities (water and electricity) of the PUPT Concessionaires

Water and electricity meter reading

14. Acceptance of payments for utilities, venue rental and energy fees.

End of Transaction

SCHEDULE OF AVAILABILITY OF SERVICES

Monday- Friday: 8:00 a.m.- 7:00 p.m.

Saturday: 8:00 a.m. – 4:00 p.m.

Prof. MARIAN G. ARADA

Collecting & Disbursing Officer

Mr. NOEL LOPEZ

Admin. Staff

FILING A COMPLAINT

The proponent may submit a letter or affidavit of complaint against an administrative official or staff of PUP Taguig addressed to the Branch Director thru the Administrative Officer whose office is located at the Ground Floor of Building B. The Branch Director thru the Administrative Officer shall endorse the complaint to the PUP Main Campus’ Legal Office for investigation and disposition. If the complaint is against a faculty member or academic official, a letter or affidavit of complaint shall be addressed to the Office of the Head of Academic Programs located at the Second Floor of Building A for investigation and appropriate action. If the complaint is against the student, the proponent may submit a letter or affidavit of complaint addressed to the Office of the Head of Student Services located at the Ground Floor of Building B for investigation and appropriate action.

For inquiries or complaints, you may call us at the following telephone numbers.

Branch Director 837-58-58


837-58-60

Office of the Head of Student Services 837-58-60


837-58-58

Date post:	07-Mar-2018
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