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    Urban Studies, Vol. 37, No. 8, 14031429, 2000

    City-centre Revitalisation: Problems of

    Fragmentation and Fear in the Evening andNight-time City

    Colin J. Thomas and Rosemary D. F. Bromley

    [Paper rst received, June 1998; in nal form, May 1999]

    Summary. Over the past 30 years the pre-eminent commercial status of the city centre in the

    retail system of British cities has been challenged by the competitive impact of retail decentralis-

    ation. A contemporaneous decentralisation of ofce and leisure activities has exacerbated th

    situation. At the same time, early redevelopment strategies have created signicant degrees of

    spatial fragmentation between functions and the loss of a substantial residential population. In

    the contemporary social climate, these changes have resulted in negative implications for th

    perception of safety and the generation of fear and anxiety amongst all users of the city centre

    Consequently, safety issues have accentuated the emerging problems of the city centres, particu

    larly for evening and night-time activities. City-centre revitalisation strategies have increasingly

    aimed to extend vitality and viability beyond the temporal divide associated with the 5pm

    ight. This has involved the incorporation of the 24-hour city concept. However, this strategy

    has proved problematic due to the negative perceptions of safety, which are associated with th

    emergence of an exclusionary youth culture in many major cities in recent years. This paper

    seeks to examine the nature and scale of the obstacles to the revitalisation of the evening and

    night-time economy and culture of Swansea and Cardiff in order the better to inform strategies

    which aim to instigate the 24-hour city concept. The study reveals substantial obstacles to the

    realisation of a vibrant 24-hour city, the scale of which suggests the need for considerable and

    concerted planning and development efforts if they are to be overcome. Many opportunities exist

    but the impediments suggest that progress in the direction of a liveable 24-hour city is likely

    at best, to be slow and incremental in the British situation.

    Introduction

    As a result of the progressive decentralis-

    ation of retail, ofce and leisure functions

    over the past 30 years, the decline of the

    economy of the city centre has been a wide-spread feature of British cities. Decline in

    curtailment of most functions to the busi

    ness day followed by the 5pm ight. A

    the same time, the evening and night-tim

    economies have been frequently restricted toa residual youth-dominated pub and club

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    COLIN J. THOMAS AND ROSEMARY D. F. BROMLEY1404

    community. However, for the whole of this

    period, central and local government plan-

    ners have been committed to retaining the

    city centre as the commercial and social hub

    of the city-region. Since the early 1980s, this

    commitment has necessitated the develop-

    ment of strong revitalisation strategies de-signed to maintain the primary commercial

    status of the city centres (Thomas and Brom-

    ley, 1996). In recent years, particular atten-

    tion has been directed towards extending the

    vitality and viability of the city centre

    across a longer time-span (DoE, 1994) within

    the context of the 24-hour city concept

    (Heath and Stickland, 1997). This involves

    extending the business day and integratingit with an expanded evening and night-time

    economy. Such initiatives seek to offer a

    broader range of leisure and cultural activi-

    ties, capable of appealing to a wider social

    spectrum. However, the fears of existing and

    potential visitors to the city centre in the

    early evening and at night are considered to

    be signicant obstacles to the revitalisation

    of the night-time economy (Oc and Tiesdell,1997a). Currently, little detailed evidence ex-

    ists on the nature and scale of such barriers.

    It is the contention of this paper that more

    detailed evidence is needed of the current

    patterns of usage of the evening and night-

    time economies of British city centres and of

    their association with safety considerations.

    Such information is necessary the better to

    inform policies designed to assist the 24-hour

    city-centre initiatives. As an exploratory step

    in this direction, evidence is presented from

    surveys undertaken in Swansea and Cardiff

    in south Wales. This forms the substantive

    focus of this paper.

    Decentralisation and City-centre Decline

    The declining status of the city centre as a

    focus for retail, business, entertainment andcultural activities for surrounding metropoli-

    intense competition from new suburban retai

    (the malling of the American landscape

    and ofce concentrations associated with

    steadily rising afuence, increased car own

    ership and intraurban highway improvement

    (Lord, 1988). At the same time, the subur

    banisation of the middle classes from theinner suburbs to be replaced by lower-statu

    concentrations of ethnic minorities, reduced

    both the spending power of the immediate

    market and the attractions of the central city

    for afuent suburbanites. In fact, the per

    ceived physical and social malaise of the

    inner cities has been widely considered to be

    a potent force contributing to the process o

    decline (Jacobs, 1961). The fears of bothshoppers and those employed in the city

    centres for their safety are considered to have

    deterred visits from suburban residents and

    reduced overall levels of pedestrian activity

    Survey evidence from potential New York

    shoppers, for example, indicated that 63 pe

    cent of the sample rarely visited the city

    centre due to fear, while fear also reduced

    overall levels of pedestrian activity beyondinsulated self-contained retail and ofce

    complexes, indoor walkways and parkade

    (Citizens Crime Commission, 1985). Thus

    most city planning authorities in the US have

    been attempting in recent years to revitalise

    central business districts. Amongst the wide

    range of redevelopment strategies, those con

    cerned with safety considerations have

    loomed large (Robertson, 1995; Wagner e

    al., 1995).

    However, while city-centre commercia

    decline has been a common feature of mos

    other Western countries, its detailed charac

    teristics have varied in relation to the

    specics of particular countries and, some

    times, to the circumstances of individual cit

    ies. In Canada and Australia, for example

    the fortunes of the city centres have been less

    problematicdespite being subject to similacompetitive pressures for decentralisation

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    CITY-CENTRE REVITALISATION 1405

    ation and less-marked inner-city racial prob-

    lems largely explain the differences. In west-

    ern Europe, the retention of higher

    population densities in the inner city; the

    effects of even more restrictive planning

    regimes; and early attention to the mainte-

    nance of an amenable shopping environmentmore easily accessible by public transport;

    have retained the primary commercial status

    of most city centres (House of Commons

    Environment Committee, 1994; Davies,

    1995).

    Retail Decentralisation and the City Centre

    in the UK

    The experience of the UK reects an uneasy

    compromise between the commitment of

    successive governments to the city centre as

    the economic, social and cultural hub of the

    city-region, while at the same time attempt-

    ing to accommodate commercial pressures

    for the decentralisation of retail, ofce and

    entertainment functions. The contemporane-

    ous decline of industry, warehousing andwholesaling in the inner cities and the re-

    development of the densely occupied inner

    suburbs with lower-density housing, usually

    occupied by relatively poor and ethnically

    segregated communities, have reduced the

    size of the nearby market of many city cen-

    tres and the likelihood of the casual pres-

    ence of a residential population outside

    business hours.

    Retail decentralisation, related to the na-

    tionwide growth in car ownership and the

    associated redistribution of the population to

    suburban and rural locations, has also had a

    negative competitive impact on the tra-

    ditional city centres. Thus, despite an ofcial

    commitment to the commercial primacy of

    the city centre, gradual pressure for retail

    decentralisation has been a potent force for

    change since the mid 1960s (Bromley andThomas, 1993). This was initiated with the

    of the 1980s, contingent upon a stronge

    government commitment to a market philos

    ophy. Thus, by the early 1990s, over 250

    peripheral retail parks had been developed

    along with 4 new regional shopping mall

    (DoE, 1992; Guy, 1994a). Consequently, de

    centralisation appears to have curtailed thegrowth of the central shopping areas of the

    older industrial towns and cities in the per

    ipheral regions of the country (Reynolds and

    Schiller, 1992), and initiated a compaction

    process at their margins. The decline of the

    city centres of Shefeld and Dudley, fo

    example, has been linked with the develop

    ment of nearby regional shopping centre

    (DoE, 1993; Rowley, 1993), and stagnationin Swansea with the vigorous growth of the

    retail warehouse sector (Thomas and Brom

    ley, 1993). Thus, many city centres in

    Britain, particularly in the larger industria

    towns, now display evidence of commercia

    decline. This is characterised by long-term

    vacancies, lower-status stores replacing mar

    ket leaders, the emergence of charity shop

    and the development of a general air odilapidation, all features which are most evi

    dent in locations peripheral to the centres

    This process reduces the overall attractive

    ness of a centre and is analogous to the

    process of decline seen extensively in the

    US. In fact, widespread concern is now being

    expressed for the future of the city centre

    and the notional ideal of a complementarity

    between the city centre and the new facilitie

    is giving way to the recognition of the grow

    ing competitive impact of decentralisation

    seen in Britain over the past 30 years.

    Nevertheless, constraint upon the force

    promoting retail decentralisation has been the

    underlying feature of successive governmen

    policies since the mid 1960s, despite inter

    mittent relaxation (Thomas and Bromley

    1993). Thus, only 7 of the approximately 50

    regional malls proposed in the late 1980have been completed. In particular, a com

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    COLIN J. THOMAS AND ROSEMARY D. F. BROMLEY1406

    ated in a range of related documents (DoE,

    1992, 1994; House of Commons Environ-

    ment Committee, 1994); while the change of

    government in May 1996 has not modied

    the situation substantially (DoE and Welsh

    Ofce, 1996).

    However, while constrained by govern-ment intervention, the challenge of retail de-

    centralisation to the continued vitality and

    viability of the British city centre remains,

    and a fully comprehensive retail planning

    strategy has yet to be formulated. In the latter

    years of the Conservative government, for

    example, a degree of ambivalence on the

    question of new regional shopping centres

    resulted in the opening of centres in Bristolin 1998 and Manchester and London in 1999.

    Likewise, the development of a number of

    sub-regional centres and the incremental ex-

    pansion of many existing retail parks are

    likely to continue to affect adversely the

    future of the traditional city centres in their

    vicinity (Herbert and Thomas, 1997). Simi-

    larly, commercial innovations such as US-

    style outlet malls continue to add vigour tothe decentralisation process (Fernie, 1995).

    Thus, the continued commercial primacy

    of the British city centre is under severe

    threat. The post-war experiences of the

    British city centre have resulted in an array

    of problems that need to be ameliorated if the

    city centre is to retain its pre-eminent pos-

    ition in the system of service centres.

    The Problem of Spatial Fragmentation

    In addition to the competitive problems gen-

    erated by decentralisation, early redevelop-

    ment strategies have frequently exacerbated

    the situation by introducing signicant de-

    grees of spatial fragmentation between func-

    tions. Large-scale retail developments were

    initiated in many city centres in the 1950s,

    particularly in those cities that had sufferedextensive wartime damage. The early

    central business district; the principal shop

    ping concentrations are often pedestrianised

    while ofce districts, civic centres and enter

    tainment areas have emerged as clearly dis

    tinguishable zones within the city centre

    (Davies, 1984).

    This phase was followed by the construction of covered malls from the mid 1960s

    Between 1965 and 1989, 8.9 million square

    metres of retail oorspace was provided in

    604 town-centre shopping schemes of 4650

    square metres or larger (DoE, 1992). Th

    closure of many of these shopping precincts

    at the end of the trading day further frag

    mented the structure of the city centre (Fran

    cis, 1991). This tends to curtail informapedestrian browsing and window-shopping

    as well as presenting barriers to pedestrians

    Often this necessitates the use of circuitou

    routes to bus stops and car parks, routes tha

    may be less attractive or may be perceived as

    less safe by shoppers.

    Oc and Tiesdell (1997a) suggest that the

    micro-spatial aspects of functional segre

    gation in British city centres largely reecthe rigid functional zoning associated with

    the aesthetics of urban space design popular

    ised by modernist architects and planner

    throughout much of the post-war period. The

    physical separation of functional nodes in the

    city centre requires walkways, bridges and

    subways to integrate bus stops, bus station

    and car parks with the shopping, ofce and

    entertainment facilities. The inclusion of an

    element of wide-open spaces to accommo

    date the associated preference for a

    signicant element of light and air has ac

    centuated further the tendency toward

    physical fragmentation. In effect, spatial seg

    regation and functional fragmentation have

    become characteristic features of British city

    centres. These features have resulted in the

    proliferation of lonely walkways and dead

    spaces within the fabric of the city centre, aa time when the safety of shoppers and em

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    CITY-CENTRE REVITALISATION 1407

    Safety Issues and City-centre Revitalisa-

    tion

    The competitive impact of retail decentralis-

    ation has resulted frequently in either the loss

    of existing retail, ofce and entertainment

    facilities or the failure to attract new invest-ment. This has reduced the vitality of the city

    centre and has generated concerns for the

    safety of shoppers, employees and residents.

    Frequently, this has been accompanied by the

    emergence of adverse environmental features

    (physical incivilities), vacant premises and

    the proliferation of security shutters, particu-

    larly around the peripheries of city centres

    (Nelson, 1998a). Likewise, early redevelop-ment strategies have contributed to the gen-

    eration of fear by introducing signicant

    degrees of spatial fragmentation between

    functions and the loss of a substantial resi-

    dent population. Together, these changes

    have negative implications for the perception

    of safety of all users of the city centre in the

    contemporary social climate. Thus, a

    signicant minority of shoppers are alreadyfearful for their safety, characteristically less

    than 10 per cent (Nottingham Safer Cities

    Project, 1990; Thomas and Bromley, 1996).

    However, far more substantial minorities ex-

    press anxieties concerning fears of being

    robbed (c. 20 per cent), by threats posed by

    groups of youths and vagrants (c. 40 per

    cent), and by fears for the safety of their cars

    (c. 2050 per cent) (Thomas and Bromley,

    1996).

    There has for some time existed an ofcial

    commitment to retaining the city centre as

    the principal commercial, social and cultural

    focus of urban life. However, the process of

    revitalisation has been largely dependent

    upon the attraction of commercial investment

    for retail, ofce and entertainment facilities.

    Clearly, such developments can positively

    enhance the attraction of the area. However,only rarely has such investment been com-

    segment of the market. Ease of access to the

    city centre has rarely been improved fo

    users of public transport, and has been re

    duced for car-borne travellers; while safety

    considerations have attracted only a nomina

    interest (DoE, 1992, 1994; Guy, 1994b).

    Nevertheless, there exists a wide range ofpolicies designed to revitalise the city centre

    and these have been reviewed in a previous

    paper (Thomas and Bromley, 1996). Cur

    rently, the favoured mechanism for regener

    ation is the creation of partnerships between

    public-sector initiatives and private-secto

    nance, with strategies designed to improve

    the attractions, accessibility and amenity of

    fered by the city centres (DoE, 1994). Withinthis context, the advantages of a compac

    centreincluding additional attractions and

    functional diversityare stressed, while the

    need to integrate trip-destination points in the

    city centre with the major functional node

    are also of central signicance. The residen

    tial repopulation of the city centre is seen as

    offering the potential for enhancing both the

    immediate market and the likelihood of moreinformal pedestrian activity across a wide

    time-span than the business day. Equally

    the need to improve the aesthetics and en

    vironmental amenity of the city centre i

    apparent in many cases, while the advantages

    of rm management and positive promotion

    are also seen as vital ingredients of the re

    generation process. However, in all these

    circumstances, there is increasing concern

    that safety considerations should be ad

    dressed more fully if the revitalisation pro

    cess is to achieve maximum impact (DoE

    and Welsh Ofce, 1994).

    Temporal Fragmentation in the City

    centre Economy

    Temporal functional segregation has alway

    been a signicant element of the life of citycentres in the UK. Activity during the day

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    COLIN J. THOMAS AND ROSEMARY D. F. BROMLEY1408

    restaurants, cinemas, theatres and concert

    halls. It has been argued widely that city-

    centre revitalisation would be assisted by

    merging the working day into an expanded

    evening and night-time economy along the

    lines of the experience of many western Eu-

    ropean cities (DoE, 1994; Bianchini, 1995).However, it has also been suggested that a

    number of physical, social and cultural

    changes over the past 20 years have trans-

    lated temporal functional segregation in the

    British city centre into an additional series of

    safety issues which positively detract from

    the revitalisation process.

    The physical divisions between the func-

    tional zones have been accentuated as a re-sult of the extension of modernist planning

    ideals. At the same time, the loss of a

    signicant resident population in most

    British city centres has created a stronger

    temporal dichotomy between day and night-

    time activities. This has resulted in a contin-

    gent loss of natural surveillance (Newman,

    1972) and the casual enforcement of civilis-

    ation associated with more eyes on thestreet (Jacobs, 1961). Furthermore, complex

    social and cultural changes have altered fur-

    ther the nature of the city centre after day-

    time business hours. The decline of the older

    entertainment facilities such as the smaller

    cinemas and dance halls in favour of larger,

    and usually peripheral, leisure complexes

    combining multiscreen cinemas and bowling

    alleys, has narrowed the range of both the

    leisure opportunities available and the kinds

    of people visiting the city centre. This has

    been accentuated by the extension of home-

    based entertainment for the younger family

    groups. These changes have been associated

    with a growth in the fear of crime in the city

    centre at night amongst women, the elderly

    and the suburban middle classes (Comedia,

    1991), while fear of car crime and the decline

    of public transport facilities have served toreduce accessibility.

    ties but has substantial amounts of disposable

    income available for leisure. The growth o

    the youth culture and its tendency toward

    male domination, along with its association

    with heavy drinking, drugs and regularly re

    ported late-night violent incidents, have al

    served to reduce further the attractions of thenight-time city centre for a broader spectrum

    of the population.

    Together, these changes have transformed

    the British city centre by night into an area

    dominated by young people, and perceived

    as a threatening environment by the wide

    community. Nevertheless, the night-tim

    economy thrives in most major city centres

    in Britain. Oc and Tiesdell (1997b), reportfor example, that the pubs and clubs of cen

    tral Nottingham regularly attract 20 000

    30 000 visitors on Friday and Saturday

    nights, a situation replicated in most othe

    regional and sub-regional city centres. How

    ever, the market is often restricted socially to

    the youthful group and, functionally, to the

    pub and club scene. Thus, while the night

    time functions are clearly a signicant element of the economy of British city centres

    their contribution to its continued vitality

    and viability is restricted due to their exclu

    sionary or mono-cultural characteristic

    (Oc and Tiesdell, 1997a). It is also likely tha

    the unfavourable image of the night-tim

    city-centre culture impacts adversely on the

    day-time image. This expresses itself in a

    distinct tendency for shoppers to leave the

    city centre after 4pm due to fears for thei

    safety associated with lower levels of activity

    on the streets and in car parks as shop-clos

    ing times approach (Thomas and Bromley

    1996). In winter, this tendency is accentuated

    by the early loss of daylight, particularly a

    It is dark, lonely and unfamiliar place

    which women associate with the possibility

    of attack (Pain, 1997, p. 235). Thus, a

    shops and ofces close at around 5pm thereis a virtual abandonment of the city centre

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    CITY-CENTRE REVITALISATION 1409

    1990s that citycentre revitalisation in Britain

    needs both to redress the curtailment of its

    commercial life associated with the 5pm

    ight and to ameliorate the negative image

    resulting from the emergence of the exclu-

    sionary night-time culture. The initial im-

    petus stemmed from the calls of thewomens movement to reclaim the night

    (Trench, 1991), but this has been expanded

    to encompass the 24-hour city concept de-

    rived from the experience of the European

    city since the late 1970s (Heath and Stick-

    land, 1997). The strategies associated with

    the concept aim to extend the activity period

    and social mix of users of the city centre by

    offering a wider range of evening and night-time functions, and, in the process, to pro-

    vide a safer city centre, with an image more

    likely to attract future investment. Rarely,

    however, is a truly 24-hour activity pattern

    the goal. For most cities adopting the con-

    cept, the intention is to extend the economic

    and social life of the city centre from early

    morning (c. 8am) to the early hours of the

    next morning (c. 24am). Thus f ar,Manchester, Leeds and Cardiff are amongst

    the few cities attempting to institute the lit-

    eral interpretation of the concept.

    Fundamental elements of such strategies

    are the need to bridge a number of gaps in

    the city-centre activity pattern, combined

    with the need to offer a broader range of

    activities designed to appeal to a wider social

    mix. Thus, the hiatus of activity between

    shop-closing times and the early-evening

    users of restaurants, theatres, concerts and

    the remaining cinemas (the evening econ-

    omy) is envisaged as being redressed by

    extending shop-opening hours and linking

    this with an active cafe culture (Heath and

    Stickland, 1997). Subsequently, the gap be-

    tween the departure of the early-evening

    users and the arrival of the habitues of the

    night-time economy could be reduced by theencouragement of the early-evening visitors

    from the provision of additional attraction

    such as summer street entertainment and fes

    tivals, or a more creative array of cultura

    and civic events based in museums, gallerie

    and leisure centres (Montgomery, 1995)

    However, while such strategies might well be

    able to contribute to reinvigorating and humanising the night-time economy, the cau

    tionary note struck by Oc and Tiesdel

    (1997a) is worthy of reiteration. Urban de

    sign and activity provision can contribute to

    the creation of a commercially and socially

    stronger city centre by reclaiming the nigh

    as part of the public realm. However, the

    degree of success will also continue to be

    dependent on the modication of the patternof adverse behaviour associated with the ex

    clusionary and threatening elements of con

    temporary youth culture.

    Thus, a convincing body of opinion sug

    gests that the introduction of strategies asso

    ciated with the 24-hour city concept are

    likely to be an essential ingredient of city

    centre revitalisation in Britain. However

    while there is considerable anecdotal agreement on the current obstacles to the develop

    ment of a 24-hour city attractive to the

    community at large, only limited hard evi

    dence on the nature and scale of the safety

    considerations exists. Atkins (1989) notes

    for example, from a survey of Birmingham

    residents in 1987, that 69 per cent of respon

    dents were deterred from visiting the city

    centre at night. For Nottingham, however, Oc

    and Tiesdell (1997b) state that a lower bu

    none-the-less substantial concern for safety

    exists among women. They indicate from an

    unpublished report of a survey undertaken by

    Guessoum-Benderbouz in 1994 that only 14

    per cent of female respondents to a posta

    questionnaire considered themselves safe af

    ter dark in the city centre, while 48 per cen

    actually avoided such visits. Also for Not

    tingham, the same authors report the ndingof a perception study undertaken in 1995 fo

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    COLIN J. THOMAS AND ROSEMARY D. F. BROMLEY1410

    Thus, this paper seeks to add to an under-

    standing of the safety issues which act as

    barriers to the revitalisation of the evening

    and night-time economies in British city cen-

    tres.

    Dening Fears of Crime

    The fear of crime in Britain appears to have

    increased over the past 20 years. The British

    Crime Survey indicated that between 1981

    and 1995 the number of crimes reported to

    the police increased by 91 per cent, and this

    is thought to understate the actual levels of

    crime by about one-half (Mirrlees-Black etal., 1996). The increased level of crime was

    reected in the views of the random sample

    of around 16 500 persons interviewed in the

    survey on a wide range of crime-related is-

    sues. For the purposes of the survey, fear of

    crime was regarded as synonymous with

    worry and anxiety, and characterised as a

    generalised response to threats of victimis-

    ation against the person. This was measuredcrudely in response to the question: How

    safe do you feel walking alone in the street

    after dark?. However, signicant levels of

    fear were recorded. Approximately one-third

    of the sample recorded a degree of fear in

    this situation, but a substantial difference

    occurred between women (47 per cent) and

    men (15 per cent), while the level increased

    steadily with age and was particularly high

    for women of over 60 years (60 per cent). In

    addition, nearly 25 per cent of respondents

    indicated that they were cautious about

    where they went and what they did; most of

    this group routinely reduced risks by avoid-

    ing particular types of people and places or

    by not going out alone. Again, the levels of

    caution and concern were higher amongst

    women and the elderly, while as many as 33

    per cent of all women were fearful of beingthe victims of rape. Evidently, at a general

    in their day-to-day lives (Mirrlees-Black e

    al., 1996).

    However, there exists an extensive crimi

    nological literature on the denition of the

    fear of crime, its causes and its spatial ex

    pression. The literature offers more detailed

    analytical insights into the phenomenon as abackground to the current investigation. In an

    early review of the denition of the fear o

    crime, Ferraro and LaGrange (1987) discuss

    the f ears, which reect a general cognitive

    perception of safety in ones neighbourhood

    This denition has been used subsequently

    by Rountree and Land (1996) as cognitive

    fear equated with risk perception. Alterna

    tively, fear of crime was also characterisedby Ferraro and LaGrange (1987) as being an

    affective personal emotional reaction to the

    possibility of being the victim of a specic

    type of crime. Clearly, the distinction is a

    very ne line, and has not been drawn by al

    authors. Lotz (1979) and Gates and Rohe

    (1987), for example, focus on the affective

    dimension where

    Fear of crime is the affective experienceassociated with the perceived personal risk

    of victimisation (Gates and Rohe, 1987

    p. 427).

    Such feelings have been almost universally

    demonstrated to be highest amongst women

    and the elderly, although this has not been

    reected in commensurate levels of victimis

    ation. Conversely, young males have ex

    pressed low levels of fear despite being mos

    at risk of personal victimisation. Most o

    these early investigations have tended to re

    gard this situation as paradoxical, which has

    been seen as reecting primarily the per

    ceived relative vulnerability of these groups

    However, more recent realist evaluations of

    the apparent disjunction between the level

    of the fear of crime and the objective mea

    sures of risk levels are less sure of the existence of the irrationalities expressed by

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    CITY-CENTRE REVITALISATION 1411

    being somehow paradoxical. A similar view

    was expressed earlier by Nasar and Fisher

    (1993, p. 188):

    By over-reacting to the potential threats in

    the many situations where no real threat

    exists, they may save themselves fromattack in the unlikely situation of real

    danger.

    Such tactics, in themselves, imply a

    signicant restriction on potential normal

    patterns of behaviour. Likewise, it is postu-

    lated that intolerance to violence and

    threatening situations is lowest amongst

    women and the elderly, relative to the

    machismo values expressed frequently bymany young men.

    Fear of crime is, therefore, neither auton-

    omous from, nor a simple reex of, risk of

    crime (Young, 1997, p. 491).

    In effect, it is currently unclear whether the

    emotional perception of fear of crime

    amongst different groups of the population is

    ill-founded or not. This creates a fundamen-tal methodological problem for the measure-

    ment of the fear of crime due to the difculty

    of distinguishing between fear which reects

    feelings of vulnerability and that which

    relates to a calculated perception of risk

    (Zedner, 1997).

    The causes of the fear of crime are an

    equally complex issue, which continues to be

    problematic in detail. Contemporaneous re-

    views by Smith (1987), Gates and Rohe

    (1987) and Box et al. (1988) highlight a

    similar array of complex interactive

    causative factors. An important dimension of

    the generation of the fear of crime is ac-

    cepted as being socially constructed since it

    has been widely shown to vary in relation to

    gender, age and ethnic identity in relation to

    the perception of threat. High levels of fear

    are displayed amongst all these groups,reecting their perceptions of vulnerability in

    1987), while constraints on f emale behaviou

    have been characterised as the spatial ex

    pression of patriarchy (Valentine, 1989

    p. 315; Valentine, 1992; Pain, 1991, 1997).

    Environmental cues are also seen as fear

    generators associated with a combination o

    physical and social incivilities (Skogan1990; LaGrange et al., 1992). Signs of physi

    cal decline, which can signify threat, include

    evidence of vandalism and the presence o

    litter, grafti and vacant premises. Together

    these suggest a lack of neighbourhood co

    hesion or social disorganisation (Herbert

    1993). Similarly, threat can be signalled so

    cially by the presence of undesirables such

    as aggressive beggars, drunks, prostitutesdrug addicts and even noisy or loitering

    youths (Nasar and Fisher, 1993). These idea

    have been developed further in an even more

    spatially explicit manner in the eld of en

    vironmental criminology and environmenta

    psychology. Brantingham and Brantingham

    (1993), for example, indicate the manner in

    which crimes cluster in relation to nodes

    paths and edges in the urban environmenwith the result that certain locations can

    emerge as fear-generators. At a more detailed

    scale, the importance of micro-proximate

    cues for the generation of hot spots of fea

    on a University campus have been suggested

    (Nasar and Fisher, 1993; Fisher and Nasar

    1995). In this situation, areas of blocked

    prospect generate fears of what may lie

    around the next corner, while opportunitie

    of concealment of potential assailants were

    equally important. Bounded space, which

    offers little opportunity for escape, was also

    noted as a particularly important fear

    generator. In effect, the micro-spatial charac

    teristics of place and setting are seen a

    going a long way towards an understanding

    of the spatial and temporal distribution o

    fear.

    In addition, fear of crime may reect anorganisational dimension which is associated

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    COLIN J. THOMAS AND ROSEMARY D. F. BROMLEY1412

    experiences of individuals, and this has two

    dimensions (Smith, 1987). Individuals who

    have suffered direct victimisation are likely

    to have a heightened awareness of threat and

    fear, while the vicarious knowledge of the

    victimisation experiences of f riends and rela-

    tives is also likely to have a similar effect.However, the link between victimisation ex-

    perience and fear of crime is complex and

    tenuous rather than directly predictable as

    implied in the earlier literature (Skogan,

    1987; Newhart-Smith and Hill, 1991; Norris

    and Kaniasty, 1994). The inuence of the

    reporting of crime in the media can also

    generate fear amongst individuals. This is

    illustrated particularly by the manner inwhich the newspapers, television and radio

    periodically mount campaigns against crime

    and related social issues, which highlight

    awareness. The creation of moral panics by

    the media has the potential to heighten the

    fear of specic crimes, whether or not they

    are well-founded in risk assessment

    (Williams and Dickinson, 1993; Levi, 1997).

    Clearly, there has been considerable inves-tigation of the denition, causes and spatial-

    ity of the fear of crime in a variety of

    academic disciplines. However, the complex

    interactions between many of the issues

    raised here remain unresolved (Hough,

    1995). The denition of the fear of crime and

    its measurement remain problematic, as do

    the apparent irrationalities between levels of

    fear and levels of risk. Similarly, it is also

    difcult to decipher the relative importance

    of the causative factors. Likewise, despite the

    emergence of a number of valuable insights

    concerning environmental cues and the spa-

    tiality of fear, none of the existing analyses

    relates to the specics of the city-centre

    shopping environment either by day or by

    night.

    However, while the resolution of these

    issues are of continuing criminological im-portance, they are not of central concern for

    have been used to provide valuable contex

    tual insights into the dimension of fear per

    taining to the current study, the paper doe

    not seek specically to clarify the complex

    interrelationships between the issues raised

    Instead, the more pragmatic perspective o

    Tuan (1979) is taken that, whatever theramications behind the denition and the

    explanations for the fear of crime, it is now

    recognised by the police as a signicant so

    cial problem in itself, particularly in relation

    to the manner in which it can place restric

    tions on lawful patterns of social and econ

    omic life for signicant sections of the

    community in a variety of urban situations. A

    similar view was expressed more recently byZedner (1997, p. 587) that

    Fear of crime is a distinct social problem

    extending well beyond those who have

    actually been victimised to affect the lives

    of those who perceive themselves to be a

    risk.

    Thus, consistent with the views of Smith

    (1987) and Gates and Rohe (1987), the studyregards fear as the emotional response to

    threat or possible victimisation in a variety o

    circumstances relating to the use of, mode

    of access to, and the spatial attributes of, the

    city centre at night.

    The Swansea and Cardiff Research

    The two largest cities in south Wales

    Swansea and Cardiff, were the focus of the

    research. Both have traditional central busi

    ness districts that serve as the principal com

    parison and speciality shopping centres fo

    the immediate urban and surrounding re

    gional population. Swansea is the smalle

    and serves the whole of the former county of

    West Glamorgan (1991 population: 361 428

    (OPCS, 1994) and the adjacent parts of Car

    marthenshire, Powys and the south Walevalleys within a 15-mile radius (an additiona

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    CITY-CENTRE REVITALISATION 1413

    gional status in 1995 (Hillier Parker Re-

    search, 1996). Cardiff is larger with an im-

    mediate urban population of 279 055 in

    1991, while also serving as the regional

    shopping centre for the BridgendVale of

    Glamorgan area to the west, the coaleld

    valleys to the north and the Newport areato the east (an additional population of

    969 970). This is reected in the thriving

    central area, graded 8th in Britain, with a

    multiple branch score count of 115 (Hillier

    Parker Research, 1996).

    The city centre of Swansea is relatively

    spatially diffuse. Extensive wartime bombing

    destroyed the greater part of the old shopping

    core, but the opportunity to create a compac

    redeveloped town centre was missed. In

    stead, the two dual-carriageway roads of the

    Kingsway and Princess Way, which werecentral to the reconstruction strategy, presen

    barriers to pedestrians and separate the new

    retail core of Oxford Street and the redevel

    oped market from the older High Street

    Wind Street axis (Figure 1). Availability of

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    COLIN J. THOMAS AND ROSEMARY D. F. BROMLEY1414

    Figure 2. Cardiff city centre: areas considered particularly unsafe after dark.

    land for additional retail development in the

    1970s dictated that the Quadrant Centre

    (27 840 square metres) was slightly offset

    from the new core, while the smaller St

    Davids Centre (12 990 square metres) was

    not strongly integrated with the rest of the

    city-centre facilities. More recently, there has

    been a general improvement in the environ-

    mental condition of the city centre. This has

    been associated primarily with the develop-

    ment of a pedestrian priority scheme, but the

    ve principal multistorey car parks (c. 2700spaces) are somewhat displaced from the

    ning policies, has a relatively compact shop

    ping centre, closely integrated with car parks

    and public transport (Figure 2). The early

    northsouth retail axis of St Mary Street

    High Street and its 20th century extension

    eastwest along Queen Street, provided the

    opportunity to ll the angle between the two

    axes with modern retail development. Th

    opening of the St Davids Centre in 1981

    (42 000 square metres) was the rst majo

    step in the creation of a compact core (Guy

    and Lord, 1993). Complementary planningpolicy has accentuated the compact retai

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    CITY-CENTRE REVITALISATION 1415

    1997). The Central railway and bus station is

    also located near to the southern edge of the

    retail core, while the suburban Queen Street

    railway station is immediately adjacent to the

    western edge of the retail core.

    Over the past 25 years, both city centres

    have felt the competitive impact of retaildecentralisation typical of all British cities.

    This was given particular impetus in

    Swansea in the 1980s with the development

    of the Enterprise Zone retail park, now con-

    taining in excess of 44 000 square metres

    (gross oorspace) (West Glamorgan County

    Council, 1993). Similar processes have, how-

    ever, also been evident in Cardiff (Lord and

    Guy, 1991), and the largest decentralisedconcentration of retailing at Culverhouse

    Cross is rapidly approaching the scale of the

    Swansea Enterprise Zone. At the same time,

    both cities have experienced the same array

    of economic, social and cultural changes dis-

    cussed above. The respective planning au-

    thorities of each city have been concerned to

    retain the vitality and viability of the city

    centres, and it was within these circum-stances that the current research was under-

    taken.

    The Surveys

    This paper forms part of a research pro-

    gramme extending over the period 199399,

    focusing on issues of safety and revitalisation

    in the city centres of Swansea and Cardiff.

    This comprises a number of initial interview

    surveys, which have been supplemented by

    interviews with key informants. A detailed

    household questionnaire was undertaken in

    Swansea and a more extensive on-street sur-

    vey in Cardiff. The Swansea questionnaire

    was administered to the principal shopper in

    433 households in late 1993 and early 1994.

    These represent a 10 per cent sample drawn

    randomly from 4 broadly representative butcontrasting types of urban residential area.

    ucational characteristics of the households

    Their interrelationships were analysed using

    factor analytical techniques, and a cluste

    analysis procedure was used to categorise the

    social areas in the city. The 4 survey areas

    included a low-status inner-city location, a

    local authority housing estate, a high-statusuburb and a high-status ruralurban fringe

    area. A wide range of questions was asked

    relating to the characteristics of the respon

    dents and their patterns of usage of the city

    centre for shopping, leisure and entertain

    ment activities. For the purposes of the cur

    rent paper, the analysis focuses on a numbe

    of interrelated issues. Variations in the socia

    characteristics of the earlier-evening andlater-night-time users of the city centre are

    examined to determine whether there are

    signicant socio-temporal divisions which

    actually or potentially act as exclusionary

    barriers to the realisation of a comprehensive

    evening and night-time economy. For simila

    reasons, this is followed by an analysis of the

    attitudes of respondents to the nature of, and

    degree to which, safety considerations generate fears or anxieties relating to their use o

    the city centre in the evening and at night

    The emotional reactions of respondents are

    elicited to a series of attitude statements re

    lating to aspects of the city-centre environ

    ment and associated travel arrangements. In

    order to examine the spatiality of fear in the

    city centre, respondents were also asked to

    indicate the degree of anxiety or safety they

    felt in 10 key locations after dark. This wa

    supplemented by questions relating to the

    locations of experiences of personal threa

    experienced by the respondents or reported

    by close friends. This array of information i

    the primary focus of this paper. The Cardiff

    survey comprised an on-street survey o

    1564 shoppers approached throughout the

    city centre on 5 days, Wednesday through

    Saturday (2), in March and April 1994. Inthis case, however, only a limited number o

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    COLIN J. THOMAS AND ROSEMARY D. F. BROMLEY1416

    same South Wales research project, there are

    methodological differences between the two

    surveys. The degree of attention, for exam-

    ple, given by respondents interviewed in

    their home situation is likely to be greater

    than in an on-street survey, while the on-

    street survey has a greater potential to gener-ate a biased sample than a census-selected

    household survey. Similarly, interviewer bias

    in the case of the on-street survey is also

    possible due to the need to staff multiple

    sites simultaneously. Nevertheless, in both

    cases the vast majority of respondents were

    regular visitors to the respective shopping

    centres and were, therefore, likely to be fam-

    iliar with the city-centre environments. ForSwansea, 93 per cent visited the city centre at

    least once a month, while the comparable

    gure for Cardiff was 83 per cent. The social

    characteristics of the two sets of respondents

    were also broadly similar (Thomas and

    Bromley, 1996). However, this paper does

    not claim to offer a comparative analysis of

    the two city centres. The analysis focuses

    unequivocally on the Swansea data, with thelimited Cardiff information introduced inter-

    mittently only for the broader perspective it

    offers. Interpretation of both the Swansea

    and Cardiff data was provided with addi-

    tional insights from a series of interviews

    with key personnel from the local authorities,

    retail and car park managers, and the police.

    Evening and Night-time Use of the CityCentre

    The survey of Swansea residents indicated

    that the majority (62 per cent) rarely visit the

    city centre in the evening. However, a

    signicant minority visited at weekly or

    more frequent intervals (17 per cent), while a

    further 21 per cent undertook fortnightly or

    monthly visits. Also, consistent with the

    ndings reported in previous studies, themore regular visitors were disproportionately

    and social class of respondents rejected the

    null hypothesis at p5 . 99.9 per cent. How

    ever, for none of these characteristics was the

    degree of imbalance consistent with a stereo

    typical dominance suggested in the previou

    literature. For example, while 33 per cent of

    the respondents were aged 1629 years, 46per cent of the most frequent visitors to the

    city centre were recorded in this age-group

    This degree of imbalance was typical for al

    the characteristics noted above.

    An analysis of the reasons for the evening

    visits to the city centre also proved instruc

    tive. The most commonly cited reasons were

    associated with visits to the earlier-evening

    venues of theatres, restaurants, late shoppingcinemas and pubs, ranging from 22 per cen

    to 31 per cent of respondents (Table 1). The

    later-night activities associated with nigh

    clubs were cited by signicantly fewer re

    spondents (11 per cent), while only smal

    minorities visited the city centre for bingo (4

    per cent), social clubs (2 per cent) and cafe

    (1 per cent). However, cross-tabulations o

    the most commonly visited facilities in relation to the gender, age-structure, social class

    characteristics and frequency of visit of the

    respondents revealed interesting variation

    (Table 1). Gender imbalances were largely

    insignicant, with the minor exception o

    those visiting pubs. In this case, there was a

    slight tendency for more than expected num

    bers of males to indicate this reason fo

    visiting the city centre (p . 95 per cent)

    Evidently, for the most part, the range o

    leisure facilities currently available in the

    city centre is equally attractive to both males

    and females.

    However, this pattern was not repeated fo

    age variations. In this case, each of the mos

    commonly used facilities has substantially

    different appeal for the range of age-groups

    and a complex pattern of variation is re

    vealed (Table 1). The theatre, for example, ivisited most by the middle and older age

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    CITY-CENTRE REVITALISATION 1417

    Table 1. Reasons cited for visits to the city centre of Swansea in the evening and at night: cross-tabulationwith social characteristics and frequency of visits

    Variables cross-tabulated with reason for visits

    Reasons Percentage of Gender Age Social class Frequency of visit(N5 433) respondents (df 5 1) (df 5 2) (df 53) (df 5 2)

    Theatre 31.2 *** m, o *** I, II * f Restaurants 28.9 *** m *** I, II *** f Late shopping 24.9 *** y, m * f Cinema 22.4 *** y *** I, II *** f, wPubs 21.5 * male *** y *** IV, V, u *** wNight clubs 11.1 *** y *** *** w

    ***indicates signicant at the 99.9 per cent level; * indicates signicant at the 95 per cent level.Notes: Annotations indicate positive imbalances of the characteristic indicated:Age: y5 youthful (1629 years); m5middle-aged (3059 years); o5old (. 60 years).

    Social class: I, II5 professional and semi-professional occupations; IV, V5 semi-skilled and unskilledu5 unemployed.Frequency of visit: f5 fortnightly and monthly; w5weekly or more.Source: Swansea household interview survey, 1993/94.

    and night clubs draw their clientele largely

    from the youthful group (1629 years). For

    example, 30 per cent of the latter group visit

    the night clubs compared with a gure of 11per cent for the whole sample.

    Similarly, large variations are related to

    differences in social class (Table 1). Late-

    night shopping is the only activity that has

    equal appeal to all the social class categories.

    For the remaining activities, a distinct pattern

    emerges. Visits to the theatre, to restaurants

    and to the cinema have particular appeal for

    those in professional and semi-professional

    occupations (social classes I and II). By con-

    trast, near double the average gures are

    cited for visits to pubs and night clubs by

    respondents from social classes IV and V,

    and the unemployed.

    The relationship between the frequency of

    visits and the most common reasons for visit-

    ing the city centre reveals an additional dif-

    ference between the early-evening and

    later-night-time activities (Table 1). Therewas a signicant tendency for the earlier-

    compared with the average of 29 per cent)

    By contrast, visitors to the pubs and nigh

    clubs were disproportionately drawn from

    those visiting at weekly or more frequenintervals (respectively, 47 per cent compared

    with an average 22 per cent; and 28 per cen

    compared with 11 per cent). Cinema visitor

    tend to form a transition group, whereby the

    moderately frequent visitors dominate (47

    per cent compared with the average 22 pe

    cent), but many of the most frequent visitor

    to the city centre are also cinema-goers (35

    per cent).

    Evidently, only a minority of residents of

    Swansea regularly visits the city centre fo

    evening and night-time activities. Of these

    there is a tendency for the facilities to be

    frequented most by males, the younger age

    groups and the lower-status and the unem

    ployed, although the imbalances do no

    achieve the stereotypical levels associated

    with the perception of an exclusionary youth

    culture. However, the evidence reveals theexistence of a socio-temporal division of ac

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    COLIN J. THOMAS AND ROSEMARY D. F. BROMLEY1418

    older and higher-status respondents. These

    also tend to be the activities that are used

    with only moderate frequency. On the other

    hand, the later-evening and night-time activi-

    ties associated with the pubs and night clubs

    have greatest appeal for the youthful and

    lower-status groups, and are visited by bothgroups with the greatest regularity.

    Attitudes to Evening Visits to the City

    Centre

    To supplement the information derived from

    the analysis of the use of the city centre in

    the evening and night, the Swansea residents

    were asked to respond to a number of state-ments in relation to a ve-point scale, indi-

    cating their attitudes to aspects of evening

    visits. These focused primarily on fears con-

    cerning their personal safety, but the related

    issues of bus travel and car parking were also

    included (Table 2).

    A substantial proportion of respondents

    tended to avoid shopping after 4pm (52 per

    cent). This is the time when shops becomeless busy and there are fewer people on the

    streets as those with child and other family

    commitments begin to return home for the

    evening. Evidently, the reduction in natural

    surveillance tends to generate a degree of

    avoidance behaviour by shoppers, which

    reects a fear for their personal safety

    (Thomas and Bromley, 1996). This obvi-

    ously curtails the shopping day and begins to

    create an activity hiatus between the day-

    time and early-evening economy. However,

    this tendency is least marked amongst the

    moderate and most frequent evening visitors

    (25 per cent and 35 per cent respectively).

    This implies that a considerable effort will

    need to be expended to ameliorate this prob-

    lem since those who visit the city centre in

    the evening least frequently are those most

    likely to leave early (64 per cent).The problem in Cardiff is not as marked.

    life to the centre. Cardiff has obvious ad

    vantages over Swansea in this respect

    Cardiffs f unction as a capital city has at

    tracted a substantial commercial ofce func

    tion to the margins of the city centre

    (532 509 square metres) (Cardiff City Coun

    cil, 1997). In addition, the University buildings and Civic Centre in the area

    immediately to the north add signicantly to

    this total (223 336 square metres and 76 730

    square metres respectively). This contrast

    with the much smaller commercial ofce

    function in the city centre of Swansea (c

    181 000 square metres) (City of Swansea

    1988). At the same time, the Guildhall and

    the former West Glamorgan County Counciofces are at a greater distance from the

    centre of Swansea, while the University cam

    pus is 1.5 miles away. The extension of the

    vitality of central Cardiff after 4pm by

    these advantageous circumstances is proba

    bly accentuated by the higher overall percep

    tion of safety associated with the compac

    city centre (Thomas and Bromley, 1996).

    Concern for personal safety for eveningvisits to Swansea is even greater. A substan

    tial 59 per cent of respondents claim tha

    they would never visit alone in the evening

    with this attitude again most marked amongs

    the least frequent visitors (70 per cent

    (Table 2). A similarly high proportion (58

    per cent) consider the city centre to be par

    ticularly dangerous in the evening, although

    in this instance there is not a signican

    variation in relation to frequency of visit

    (Table 2). Nevertheless, this compares very

    unfavourably with the 7 per cent of shopper

    who consider the city centre dangerous dur

    ing the day. In addition, there is near

    universal agreement that a more obviou

    police presence at night would decrease

    anxiety (88 per cent). Clearly, the darker and

    lonelier circumstances of the city by nigh

    (Pain, 1997; Oc and Tiesdell, 1997b), combined with low levels of custodianship (Box

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    1419CITY-CENTRE REVITALISATION

    Tab

    le2.

    Attitudestosafetydurin

    gvisitstoSwanseaintheev

    ening

    Chi-squared

    value

    Percentage

    Percentag

    e

    (2degreesoffreedom)a

    uestionnairestatement(N5

    433)

    whoagree

    whodisagree

    againstfrequencyofvisit

    tendto

    avoidshoppingafter4p.m.

    51.5

    (29.

    2)

    46.2

    (59.6)

    44.6

    ***

    (Card

    iffresponsesN5

    1557)

    would

    nevervisitthecitycentre

    58.9

    38.3

    41.7

    ***

    alone

    intheevening

    dontthinkthecitycentreisparticularly

    28.4

    58.1

    6.5

    dange

    rousintheevening

    more

    obviouspolicepresenceonthestreets

    87.7

    8.7

    0.4

    would

    increasemyfeelingsofsafety

    feelsa

    feinthecitycentreintheev

    eningin

    83.9

    11.0

    14.9

    ***

    theco

    mpanyofothers

    am

    deterredfrom

    usingbusestovisitthecity

    41.6

    52.6

    11.4

    **

    centre

    intheeveningsbyfearsfor

    mysafety

    am

    uneasyaboutthesafetyofmycar

    89.2

    7.7

    2.2

    when

    leftinthecitycentreonaneveningvisitb

    hereis

    noneedforcarparkstobe

    3.4

    93.0

    1.2

    mannedintheevenings

    Chi-squ

    aredvaluecalculatedomittin

    gnostrongviewresponses.

    Remainingfourattitudecate

    goriesreducedtotwoforthe

    purposesof

    estatisticalanalysis.

    N5

    297asthisstatementwasnotrelevanttotheremainingrespondents.

    **indicatessignicantatthe99.9p

    ercentlevel;**indicatessignicantatthe99percentlev

    el.

    ource:

    Swanseahouseholdinterview

    survey,

    1993/94.

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    COLIN J. THOMAS AND ROSEMARY D. F. BROMLEY1420

    Table 3. Modes of travel to Swansea by day and night (percentages)

    Mode Car Bus Taxi Walk Lift N

    Day 60.5 25.5 0.7 10.2 2.5 433Night 61.3 12.1 10.2 9.0 2.5 323a

    a

    Excludes respondents who never visit the city centre at night.Source: Swansea household interview survey, 1993/94.

    their safety is not at issue, an attitude that is

    most strongly expressed by the frequent visi-

    tors. In general, however, fear for personal

    safety appears to present a powerful barrier

    to visits to the city centre at night, a barrier

    which is perceived most strongly by thoseinfrequent visitors whom ameliorative poli-

    cies would seek to attract.

    Evening and Night-time Travel to the City

    Centre

    Ease of safe access to the city centre is

    recognised as necessary for the promotion of

    a thriving night-time economy. The usualmodes of transport used by evening and

    night-time visitors to Swansea differ

    signicantly from those used by the day-time

    visitors (Table 3). Overall, the car is still

    predominant (61 per cent), but fewer travel

    by bus (12 per cent) and more use taxis and

    lifts (13 per cent). At rst sight, therefore,

    travel by bus appears to offer little attraction

    for the night-time visitor. However, it is no-

    table that the pattern for the most frequent

    night-time visitors is signicantly different

    from the night-time norm (v25 25.0 with 8

    df, p.99 per cent). For the frequent visitor

    the bus reasserts its importance (23.6 pe

    cent), while car-borne journeys decline to 43

    per cent.

    However, it is likely that this modal shif

    is a reection of the lower levels of caownership typical of the younger and lower

    status groups rather than reecting strong

    preferences for the use of buses. In fact

    substantial proportions of those regularly us

    ing buses to travel to the city centre at nigh

    expressed feelings of anxiety with aspects of

    their journeys, particularly in relation to loca

    tions within the city centre (Table 4). These

    feelings were even more marked amongst theless frequent evening visitors, and in both

    cases were far in excess of the levels o

    anxiety expressed by day-time visitors. Evi

    dently, certain aspects of a bus journey into

    the city centre at night appear to be a

    signicant obstacle to the generation o

    higher levels of activity, particularly amongs

    those who are currently infrequent visitors

    These ndings were conrmed by responses

    of all respondents to the broader attitude

    statement relating to the possible use of bu

    transport for evening visits to the city centre

    Table 4. Attitudes to safety with bus travel (percentage expressing anxiety)

    NightDay

    All respondents Weekly or more Less frequent

    Situation (N5 433) (N5 27) (N5 102)

    W iti t h t 4 6 29 6 40 2

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    CITY-CENTRE REVITALISATION 1421

    (Table 2). Nearly 42 per cent were deterred

    from using buses to visit the city centre due

    to fears for their safety, and this was again

    signicantly more marked for the least fre-

    quent visitors (49 per cent) (Table 2).

    For evening and night-time visitors who

    arrive by car, aspects of car parking in thecity centre of Swansea at night are even less

    inviting. Parking in a multistorey car park

    engendered feelings of anxiety amongst a

    substantial 77 per cent of respondents, irre-

    spective of their frequency of visit (v25 9.2

    with 4 df, p, 95 per cent). For open-air car

    parks the situation was not perceived as quite

    so dire, although 60 per cent also expressed

    anxiety, a level which was again largely in-variant with respect to frequency of visit

    (v258.1 with 4 df, p, 95 per cent). The

    situation in Cardiff was slightly less prob-

    lematic. Nevertheless, 61 per cent of respon-

    dents expressed anxiety at using the

    multistorey car parks at night, while 54 per

    cent of those using open-air car parks ex-

    pressed a similar view. The Cardiff ndings

    are particularly instructive since the safetyaspects of multistorey car parking in Cardiff

    are considered to be amongst the best in

    Britain (Bromley and Thomas, 1997). By

    contrast, day-time parking by shoppers in

    Swansea and Cardiff generated far lower lev-

    els of anxiety (Thomas and Bromley, 1996).

    The prospect of being alone in a multistorey

    car park, for example, generated anxiety

    amongst only 22 per cent of the Cardiff

    respondents, although this rose to 40 per cent

    for the particularly problematic multistorey

    car parks in Swansea.

    The responses to the attitude statements by

    both existing and potential evening visitors

    to Swansea city centre revealed even less

    promising prospects (Table 2). The vast ma-

    jority (89 per cent) expressed unease about

    the safety of their car, irrespective of the

    frequency of their visits. A similar sentimentwas evident from the equally high and invari-

    night-time economy, and are a direc

    reection of their pragmatic modernist de

    sign characteristics dating from a time when

    safety considerations were of less concern. In

    the current social milieu, low levels of light

    ing, lonely stairwells, separation of the ca

    parks from trip-destination points via lonelywalkways, and low levels or absence of se

    curity staff are clear perceptual barriers to

    prospective users by day or by night. Cer

    tainly, design sensitivity to fear-generation

    appears to have a long way to go in Swansea

    and Cardiff if car parking provision is to

    assist the revitalisation of a night-time econ

    omy.

    The Spatiality of Anxiety and Threat in

    the City Centre after Dark

    The spatiality of anxiety and threat in the city

    centre of Swansea at night was also explored

    to develop additional insight into the oppor

    tunities and obstacles to the development of

    the night-time economy. The centre was div

    ided into 10 identiable sub-areas, and respondents were invited to indicate the

    degree, across a 5-point scale, to which they

    felt anxious for their personal safety in these

    areas after dark.

    Levels of anxiety in the core shopping

    areas of the city centre during the day were

    generally low (27 per cent), and, apart from

    a problematic subway (40 per cent), rose to

    only 16 per cent for a small number o

    peripheral locations. A similar situation ha

    also been noted previously for Cardif

    (Thomas and Bromley, 1996). After dark

    however, the situation was fundamentally

    different and consistent with the substantially

    higher levels of perceived danger indicated

    in the previous sections, and with the obser

    vations of Pain (1997) with respect to women

    and to Oc and Tiesdells (1997b) nding

    from Nottingham. All 10 areas generatedsubstantial levels of anxiety, ranging from 37

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    COLIN J. THOMAS AND ROSEMARY D. F. BROMLEY1422

    more central parts of the shopping area fo-

    cusing on Oxford Street and Princess Way

    generate the lowest levels of anxiety ranging

    from 37 per cent to 45 per cent, while the

    adjacent parts of High Street south and

    Kingsway east display only a slightly higher

    level of 57 per cent. By contrast, the prob-lematic peripheral areas noted for the day-

    time situation, also record signicantly

    higher gures at night (6679 per cent)

    (Figure 1). With the exception of the St

    Davids Centre, the higher levels of anxiety

    after dark are associated with the areas con-

    taining the highest concentrations of night-

    time activities. Kingsway west contains the

    largest concentration of public houses andlate-night clubs, while Wind Street and High

    Street north are also the foci of secondary

    concentrations of pubs, clubs and restaurants.

    The high levels of anxiety are consistent with

    the fears associated with similar exclusion-

    ary monocultural concentrations noted in

    most other major British cities (Oc and Ties-

    dell, 1997a). In the case of Swansea at least,

    these areas also coincide with the greatestconcentrations of violent incidents reported

    to the police, and which are regularly re-

    ported as such in the local press (Millie,

    1997). Thus, the spatiality of fear is consist-

    ent with the distribution of hot spots of

    violent crime (Brantingham and Branting

    ham, 1993). In addition, the bus station

    which is the likely principal trip-termination

    point for 24 per cent of the most frequen

    visitors to the city centre after dark, i

    viewed in a particularly unfavourable ligh

    (74 per cent). This area was also noted as aproblem area during the day (Thomas and

    Bromley, 1996). This reects a general lack

    of custodianship since it is not regularly

    manned by either the security staff or the

    police; a situation which is exacerbated a

    night by the lower levels of activity and

    associated lack of natural surveillance (New

    man, 1972).

    It is also notable that the areas most likelyto be visited tend to be those exhibiting the

    greatest variation in the anxiety levels rela

    tive to the frequency of visits (Table 5). On

    the positive side, the most frequent visitor

    consistently record the lowest levels of dis

    quiet, possibly reecting the machismo atti

    tudes of the frequent night-time visitor

    although the relatively favourable experi

    ences of this group cannot be discountedfrom the data available. For Wind St, fo

    example, only 55 per cent of the most fre

    quent visitors express anxiety, while thi

    rises progressively to 81 per cent for the leas

    frequent visitors. Evidently, lower levels o

    Table 5. Anxiety levels generated in the city centre of Swansea after dark

    Chi-squared valueSub-area Percentage Percentage ( 2 degrees of f reedom)a

    (N5 433) anxious safe against frequency of visit

    St Davids Centre 79.2 17.9 11.0**Wind Street 74.2 24.0 18.5***Bus station 73.8 24.2 13.7***High St North 72.8 24.7 17.6***Kingsway West 65.5 29.9 12.3**High St South 56.8 38.0 11.1**Kingsway East 56.8 37.6 6.9*Princess Way 44.5 49.0 2.5

    Oxford St West 43.9 50.1 7.3*Oxford St East 37.0 55.8 9.6**

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    CITY-CENTRE REVITALISATION 1423

    visiting are associated with higher percep-

    tions of disquiet. It is not possible to deter-

    mine whether the higher levels of anxiety

    reect false perceptions due to infrequent

    visits or bad experiences in the past. Either

    way, however, for practical planning pur-

    poses the high levels of perceived anxietydisplayed by the least frequent visitors rep-

    resent a formidable obstacle for the expan-

    sion of night-time activities.

    Respondents were also asked to indicate

    whether they had been involved in situations

    in the evening and night-time in which they

    considered that their personal safety had

    been at risk. In fact, only 13 per cent of

    respondents recorded 54 such threats, mostof which occurred before midnight (39).

    These were spread over 20 locations, all but

    2 of which involved 3 or less incidents.

    However, the remaining 2 locations indicate

    concentrations consistent with the broader

    patterns of anxiety already noted. The con-

    centration of pubs and late-night clubs on the

    western margin of the Kingsway was the

    scene of 37 per cent of these incidents, whilethe bus station accounted for a further 17 per

    cent. A similar situation was suggested by

    incidents reported by the friends of 9 per cent

    of the respondents. Of the 38 incidents of

    threat, 34 per cent occurred in the Kingsway

    and a further 10 per cent in the bus station,

    while the peripheral St Davids Centre was

    added to the list (10 per cent). Evidently,

    experiences of threat by those visiting the

    city centre after dark are at a relatively low

    level, and are far more spatially concentrated

    than the perception of anxiety, although it is

    notable that these locations are the principal

    hot spots of violent crime in the city centre

    (Millie, 1997). This is consistent with the

    ndings reported in the criminological litera-

    ture which suggest that levels of anxiety and

    fear far exceed the actual risk of harm,

    whether this is rational or not (Young,1997; Zedner, 1997). This implies that policy

    Similar, but not precisely equivalent, in

    formation relating to the perception of threa

    in the city centre after dark was also obtained

    from the Cardiff shopper survey. In this case

    respondents were presented with an open

    ended opportunity to indicate one or more

    locations which they considered to be veryunsafe at night, rather than being asked to

    indicate potential degrees of anxiety with a

    xed number of areas. This approach proved

    highly instructive, and 35 per cent of respon

    dents recorded 552 responses relating to 33

    specic locations. Twenty-seven were men

    tioned by fewer than 10 respondents, and no

    rm conclusions could be drawn from these

    The remaining 5 locations, however, reveaclose parallels with the Swansea situation

    The Caroline StreetMill Lane area ( 46 pe

    cent) and the adjacent part of St Mary Stree

    (24 per cent) accounted for the greatest con

    centration of citations (Figure 2). This area

    located on the south-west periphery of the

    city centre, accommodates the largest con

    centration of late-night clubs and pubs and

    has, until recent improvements associatedwith the 24-hour city strategy, been a notori

    ous and frequently reported hot spot fo

    late-night violence (Nelson, 1998b). These

    were followed closely by the Central Station

    and bus station area (28 per cent), also in a

    southern peripheral location. This is the leas

    attractive periphery of the city centre and

    evidently generates a degree of menace fo

    a signicant minority of respondents. Th

    generally run-down character of this area

    along with the tendency for vagrants to con

    gregate here, probably explains this situation

    This is consistent with the negative effects o

    adverse environmental cues widely noted in

    the criminological literature in the context o

    the incivilities hypothesis for the generation

    of fear (Skogan, 1990). The only other areas

    considered unsafe by a signicant number o

    respondents were The Hayes (7 per cent) andQueen Street (5 per cent). The former is an

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    COLIN J. THOMAS AND ROSEMARY D. F. BROMLEY1424

    estingly, the perception of fear in the latter

    cases are similar to the moderate levels of

    anxiety generated in the secondary entertain-

    ment areas of High Street and Wind Street in

    Swansea.

    The issue of safety in the centre of Cardiff

    was developed further in an additional sec-tion of the questionnaire. This focused on the

    respondents experiences of personal threat.

    The main thrust of the on-street Cardiff sur-

    vey was concerned with the shopping situ-

    ation. Consequently, few respondents (2.5

    per cent) recounted night-time experiences of

    personal threat. However, those that did gen-

    erally conrm the ndings of the previous

    section. Forty-ve threatening incidents weredivided between 12 locations, but most fo-

    cused on just 3 areas (Figure 2). The central

    railbus station area tops the list (27 per

    cent), and is closely followed by Queen

    Street (24 per cent) and St Mary Street (20

    per cent). A similar pattern emerges from the

    70 incidents recorded by the friends of the

    respondents. Again, many are spread across

    17 locations, but concentrations occur in only4 areas. Queen Street (19 per cent), the rail-

    way and bus stations (17 per cent) and St

    Mary Street (17 per cent) almost equally

    head the list, but Caroline Street (10 per cent)

    is a notable addition. Evidently, like

    Swansea, those areas most frequented at

    night in Cardiff generated most fear. It is also

    interesting to note that the perception of ar-

    eas of personal threat are closely congruent

    with the areas experiencing the highest con-

    centrations of violent crime in the city cen-

    tres at night (Brantingham and Brantingham,

    1993; Millie, 1997; Nelson, 1998b).

    Conclusions

    The commercial signicance of the city cen-

    tre has declined in most advanced Westerncountries over the past 30 years. In part, this

    of the immediate population precipitated by

    the suburbanisation of the higher-status mar

    ket and its replacement by a lower-statu

    population. The process has frequently been

    accompanied by deterioration of the environ

    mental attractions of the city centre. The

    proliferation of a wide range of physical andsocial incivilities such as vacant premises

    litter, grafti, vagrants and groups of youth

    has become commonplace, particularly in the

    peripheral areas. Fragmentation of city

    centre functions and the creation of isolated

    areas between the nodes of activity have

    been marked features of the process. Shop

    and entertainment facilities have often been

    separated from car parks and bus stops, whilebarriers such as open spaces, subways and

    wide roads associated with much post-wa

    planning have exacerbated the situation. The

    contemporaneous growth of fears for per

    sonal safety, particularly amongst women

    the elderly, and the better-off suburbanites

    has generated anxiety and deterred these

    groups from visiting the city centres, and

    from using public transport and car parksThus, safety considerations have accentuated

    the emerging problems of the city centre

    when compared with the more easily access

    ible and safer private realm offered in the

    new decentralised retail, ofce and entertain

    ment complexes.

    These considerations are especially appo

    site to many British cities at the present time

    and special attention has been directed to

    maintain and revitalise the centre as the com

    mercial focus of urban life. An importan

    element of such strategies has aimed to ex

    tend the commercial day by reducing the

    temporal divide associated with the 5pm

    ight and by initiating strategies associated

    with the 24-hour city concept. Ideally, cit

    ies should aim to extend the activity period

    into the evening and night by offering a

    wider range of facilities likely to appeal to aswide a social spectrum as possible. However

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    CITY-CENTRE REVITALISATION 1425

    viewed as monocultural and exclusionary,

    primarily catering for a youth market, and

    frequently characterised by a culture of male

    domination, heavy drinking, drugs and viol-

    ence. In effect, the safety considerations

    which already have negative consequences

    for the day-time vitality of city centres(Thomas and Bromley, 1996) are thought to

    be an even greater impediment for the future

    development of the night-time economy.

    However, while there is little doubt that such

    perceptions of the British city centre at night

    are widespread, there is very little evidence

    of the scale and nature of the problem. Such

    information is essential to inform policy ini-

    tiatives. This paper has sought to examinethese issues with reference to the middle-

    ranking centre of Swansea and, to a lesser

    extent, with reference to the major regional

    centre of Cardiff.

    In general, the problems associated with

    the expansion of the night-time economy in

    the two cities appear formidable. For

    Swansea, only a minority of residents regu-

    larly visited the city centre in the eveningand at night. Those who did, were dispropor-

    tionately males from the younger age-groups

    and lower social classes, although the degree

    of imbalance was not as marked as the popu-

    lar stereotypical image suggests. Neverthe-

    less, the great majority of residents (62 per

    cent) rarely participated in the night-time

    activities. Also, the temporal gaps between

    the various functions were considerable. The

    tendency for shoppers to leave Swansea after

    4pm was substantial, and signicant even for

    the larger centre of Cardiff. Furthermore, a

    distinct socio-temporal divide was apparent

    between the early-evening visitors, who were

    primarily drawn from the older and higher-

    status groups; and the later-night arrivals,

    who were more youthful and of lower status.

    The temporal division was accentuated by

    the fact that the early-evening visitors weresignicantly less frequent visitors than those

    expressed by the Swansea respondents on a

    variety of issues revealed deep disquiet by a

    signicant majority. This was particularly

    apparent for the relatively infrequent visitors

    In effect, concerns for personal safety proved

    to constitute a powerful barrier for the expan

    sion of the night-time economy. These werefar in excess of anxieties generated during

    the day. Similar obstacles were also revealed

    for most aspects of travel to the city centres

    Concern was signicant amongst bus passen

    gers, but was even greater for users of both

    multistorey and open-air car parks.

    The spatial expression of anxiety was also

    considerable for all areas of Swansea, and

    was far in excess of the day-time levels. Thecity centre at night is widely perceived as a

    threatening environment. This presents a for

    midable barrier to further development, par

    ticularly since the highest levels of anxiety

    are expressed for those areas most visited a

    night. The concentrations of public house

    and late-night clubs, and the principal trans

    port termini were perceived to be especially

    problematic in both cities. Again, the facthat the least frequent visitors displayed the

    highest levels of anxiety is an obstacle fo

    the expansion of the market to include a

    wider social spectrum. However, the experi

    ence of threatening situations was at a fa

    lower level than the perception of persona

    threat. This implies that future developmen

    tal policy needs to address mechanisms to

    reduce the perception of threat, at least a

    much as it does to control threatening situa

    tions.

    It is axiomatic in the literature relating to

    the revitalisation of the British city centre

    that a vital and viable city centre needs to be

    perceived as safe at any hour of the day o

    night, in all areas, and by all potential visi

    tors. The evidence f rom Swansea and Cardif

    broadly conrms the ndings of the previou

    exploratory studies, and reveals a litany oproblems and obstacles to the realisation of a

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    COLIN J. THOMAS AND ROSEMARY D. F. BROMLEY1426

    implications emerge from the Swansea and

    Cardiff examples. It is evident that an en-

    hanced evening and night-time economy will

    require a combination of: a wider range of

    activities; a stronger residential function; im-

    provements to accessibility; and a rmer

    management of risk-perception and the asso-ciated re-imaging of the city centres. Each of

    these strategies has important safety and se-

    curity considerations.

    Wider Range of Activities

    The need for a wider range of early-evening

    and late-night activities to reduce the existing

    temporal activity gaps and to extend the ap-peal of the city centre across a wider social

    spectrum, appears particularly apposite for

    Swansea. The potential for a wider range of

    late-night shopping presents an obvious op-

    portunity. It is also notable that both

    Swansea and Cardiff have already initiated

    the development of cafe quarters in the

    Wind Street and Mill Lane areas respect-

    ively. However, this is not a particularly easypolicy to implement successfully. In

    Swansea, for example, as in many other

    British cities, the market for public houses

    and clubs is currently the most buoyant sec-

    tor for development. Consequently, initia-

    tives designed to develop a wider range of

    activities run the risk of merely accentuating

    the existing monocultural dimension of the

    night-time economy. This misgiving is a cen-

    tral feature of the present debate on the revi-

    talisation of central Swansea.

    Residential Function

    The repopulation of the city centre would

    also add to levels of pedestrian activity

    across a longer time-span. This is likely to

    reduce anxiety by increasing informal natu-

    ral surveillance. However, this has not yetbeen widely applied in Swansea, Cardiff or

    and transport uses (Thomas and Bromley

    1996). Equally, it is not clear from existing

    schemes whether residential uses are entirely

    compatible with the other functions of the

    city centre. Early morning deliveries to shops

    and street-cleaning activities are likely to be

    a nuisance to residential areas, while thefall-out of many late-night activities is even

    more potentially problematic.

    Access Improvements

    The need to undertake measures to alleviate

    the anxieties of public transport passengers

    also appears to require increased manning o

    surveillance, both on the vehicles and


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