P E R M I T & P R O J E C T T R A C K I N G S Y S T E M
Historic Preservation Commission and Planning Commission| February 19 and 20, 2014
City & County of San Francisco
Permit & Project Tracking System
P E R M I T & P R O J E C T T R A C K I N G S Y S T E M
City Departments:
SOFTWARE
IMPLEMENTATION
Who’s Involved:
Vendors:
P E R M I T & P R O J E C T T R A C K I N G S Y S T E M
History2005-2006: Identified need to enhance
functionality. Commissioned studies of business practices for both DBI and Planning.
2008-2011: Implementation of DBI’s Business Process Review and Planning’s Action Plan. Selected vendor for PPTS and entered into contract for implementation.
2012-2014: System design and implementation
P E R M I T & P R O J E C T T R A C K I N G S Y S T E M
ALL-IN-ONE SOLUTION
Time Accounting 3.lnk
Case Editing & Intake.lnk
ArcMap Template.lnk
EP ArcMap Template.lnk
Parcel Information.lnk
Time Accounting
Case Editing& Intake
Miscellaneous Permits
Permit Tracking
EP ArcMapTemplate
ArcMap Template
Parcel Information
P E R M I T & P R O J E C T T R A C K I N G S Y S T E M
ONE SYSTEM, two user groups
STAFF: Accela AutomationAccelaGIS
PUBLIC: Accela Citizen AccessAccela GIS
P E R M I T & P R O J E C T T R A C K I N G S Y S T E M
CITIZEN ACCESS WEB SITE
Visual mock up only >
P E R M I T & P R O J E C T T R A C K I N G S Y S T E M
Accela Citizen Access
P E R M I T & P R O J E C T T R A C K I N G S Y S T E M
Property Information Map
P E R M I T & P R O J E C T T R A C K I N G S Y S T E M
USER REGISTRATION
LOGIN REQUIRED NOT REQUIRED
...to search for information about
a property or project, or to file a
complaint.
...to conduct a transaction
such as submitting an application,
paying a fee, etc.
P E R M I T & P R O J E C T T R A C K I N G S Y S T E M
SEARCH
Database integrated with Accela GIS
Search will be available for ALL records in the system (both DBI and Planning)
P E R M I T & P R O J E C T T R A C K I N G S Y S T E M
Sample search results: CUs from July – Dec 2013
P E R M I T & P R O J E C T T R A C K I N G S Y S T E M
APPLY: ONLINE APPLICATIONSPlanning will accept certain applications online, such as:• PPA, Certificate of Appropriateness, Permit
to Alter, Federal Section 106, Environmental, General Plan Referral and In-kind Agreements, Institutional Master Plan, Shadow Study, Wireless
• PPAs, Letters of Determination and Zoning Verification letters may also be reviewed and issued electronically
Project Review and Application Intake meetings will be able to be scheduled online
P E R M I T & P R O J E C T T R A C K I N G S Y S T E M
TRACK: PROJECT STATUS The new system will track project
status at a very detailed level. For building permits, additional
project information will be available such as fees, inspection scheduling and results, as well as all routing and plan review comments.
For projects routed to Planning, each review step will be visible.
For example, in the “analysis” phase of any permit or case routed to Planning, you will see the following steps:
P E R M I T & P R O J E C T T R A C K I N G S Y S T E M
PLANNING PROJECT STATUS
Initial Review Design Review
Meeting Policy Meeting Preservation
Meeting ZA Pre-Mail
Meeting Plan Check
Document Review
Document Drafting
On Hold/Off Hold Hearing
Scheduled Supervisor
Review Packet Published
P E R M I T & P R O J E C T T R A C K I N G S Y S T E M
What the public will see:
P E R M I T & P R O J E C T T R A C K I N G S Y S T E M
REPORTS
The new system includes detailed reporting features, including volume, performance (plan review and inspection turn-around times), land use data etc.
Accela “reports” also include Word templates pre-populated with information from the database.
P E R M I T & P R O J E C T T R A C K I N G S Y S T E M
ACCESS ANYTIME
The system will be available to both staff and the public from anywhere, 24/7 via the Internet
Building Inspectors as well as Building and Planning Enforcement staff will have access to the system in the field through the use of mobile devices. Inspection results will be instantly available online.
P E R M I T & P R O J E C T T R A C K I N G S Y S T E M
PUBLIC OUTREACH
Regular updates to the Building Inspection Commission, DBI’s Public Advisory Committee, the Planning Commission and HPC
Citizen Advisory Group for hands-on testing and feedback
Presentations to Stakeholders (all interested parties)
Training for the Public
P E R M I T & P R O J E C T T R A C K I N G S Y S T E M
TIMELINE 2014
JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
Today: Building and Testing the System
Spring:Staff Training and Public Outreach
Summer: System Live!
P E R M I T & P R O J E C T T R A C K I N G S Y S T E M
Questions?