City of MorgantownMunicipal Communications

Susan SullivanPublic Communications Manager

Where do I fit in? (City Organizational Chart)

Public CommunicationsMission Provide pertinent information

for all people who live in, work in, visit, and play a part in Morgantown

Goals Assist departments in

identifying what information and messages that fit what residents currently want to know

Create efficient campaign plans to execute the desired result through IMC

Celebrate the success of residents, agencies/organizations, and City Government to create a sense of belonging

Help other Morgantown Agencies achieve similar reach by sharing messages from related government entities Public Safety BOPARC Library Airport Main Street Municipal Boards &

Commissions

What does a PCM do?Organize and share

information from City Departments and Agencies with Morgantown residents, businesses, visitors, etc.

Create traditional, digital, and social media that reflects the goals and objectives set forth by the City Manager and the City Council.

COMMUNICATE

RESPONDANSWERPROVIDESERVE

Morgantown MediaMedium (n): a means

of communication.Web

MorgantownWV.govRSS FeedsEmergency Alerts

TraditionalGovernment Access

Comcast Channel 15Local Media

Digital MediaeNewslettersiTunesGranicusYouTube

Social MediaTwitterFacebook

Instagram Pinterest

MorgantownWV.gov:mobile-friendly

Council InformationWard/Contact InfoCouncil Connection

Meeting Agendas, ReportsCitizens Request ManagereNewsletter ArchiveGranicus Archived

Meeting VideoNews/Press ReleasesPermits, License

applications

CalendarsEvents Calendar

(applied)Public Meeting CalendarInclusive Communities

CalendarNeighborhood

Associations CalendarPermitting

City Program InfoNeighborhood NoticesTrash, Parking, Tickets,

Police, Development

RSS FeedsGet notified of any

new posts on the City’s website by adding the news page link to your Feedly or other RSS Program.

Nixle: Morgantown’s Text & Email Alert System

Text your zip or “Morgantown” to 888777

Daily InfoSign up to get all or

point-and-radius specific messages for your neighborhood or place of business

Be in the loop when emergencies happen with information you can use in a disaster

Text alerts from the Morgantown Utility Board about their daily road closures

Streetscape Updates – text “Streetscape”

Volunteer Opportunities – text “Volunteer”

COMCAST Channel 15:Morgantown’s Government Access Channel

Public Meetings: Live and ReairedCity Council & COTWPlanning Commission &

Board of Zoning Appeals (BZA)

Morgantown Monongalia Metropolitan Planning Organization (MPO)

Morgantown Utility Board (MUB)

Traffic Commission

Info SlidesEvents, Announcements,

Reminders, etc.News Now

Clips from City Council Meetings: Promotions, Proclamations, Awards

City Program VideosNew Recycling TotersTexting LawsBicycle LawsMuseum PromosAirport Promo

Local MediaTV StationsRadio ShowsNewspapersOnline Publicationseven WVU

Publications like major-specific emails, MiX Announcements, etc.

Great resource for spreading information to all residents without using taxpayer money to get the word out.

eNewslettersSimply click the

envelope on the front page.

The Morgantown NewsCouncil ConnectionPublic Safety

Reports & StatisticsCity Manager’s

NotesNews from websiteUpcoming Events

Neighborhood NewsletterNeighborhood

Association Contacts, Meeting dates, and upcoming events

Neighborhood Notices – What Development Services changes coming to your Ward

News from WebsiteUpcoming Events

Digital MediaYouTube iTunesFeatures:

Clips from Meetings: presentations, retirements, promotions, pinnings, recognitions, awards

Videos found on Channel 15 like toter instructions, new cell phone laws, Airport and Museum Promo Ads

A collection of podcasts from the last two months’ public meeting audio

Digital MediaCouncil Connection

Granicus Video Archive

A one-page .pdf report of the previous night’s City Council meeting, complete with links to videos, presentations, agendas, minutes, job postings, and other supplemental material

Great digest

Digital archive of video for regular Public Meetings back to June 2012City Council/COTWPlanning CommissionBoard of Zoning AppealsMorgantown Utility

BoardTraffic CommissionMorgantown Planning

Organization

Social MediaTwitter - @Morgantown_WV

Facebook –Morgantown City Hall

Main Avenue for most social media messages

Nixle Alerts also posted here

Upcoming EventsDaily Meetings#GreenMonday, #How

Tuesday, #Wild Wonderful Wednesday, #Trivia Thursday, #FollowFriday & #FlashbackFriday

Posts include details, information, pictures, or discussion points

Albums of City eventsAnnouncements for

upcoming EventsEmployee News &

Announcements

Social MediaInstagram - @morgantown_wv

Pinterest – City of Morgantown

Stylized pictures of Morgantown, taken by me or shared by others

Boards include:Venues to RentMeeting Agendas TransportationGreen MorgantownChoose HealthAwards

Your To-Do ListLike City of

Morgantown on Facebook

Follow @Morgantown_WV on Twitter & Instagram

Add Morgantown City Hall to your Google+ Circles

Follow our boards on Pinterest

Be our Friend on YouTube

Sign up for the eNewsletters

Text Morgantown to 888777 for Alerts

Watch Meetings live or archived on Granicus

Subscribe to our Meeting Podcasts

Susan SullivanPublic Communications

Manager389 Spruce Street, Office 16

Morgantown, WV 26505304 844 8908

ssullivan@cityofmorgantown.org

City Hall - 304 284 7405