Date post: | 17-Oct-2014 |
Category: |
Education |
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Lunch and Learn
Jeff Kallay VP Consulting aka ldquoApostle of Authenticityrdquo
Trent Gilbert CXO Chief eXperience Officer
(Letrsquos Overthrow Some Dead Culture or Bridge to Next Practices)
Emily Welsh Experience Evaluator
Manage ExpectationsTargetX Giveaways
3 ThingsWersquore More than Cocktails
Our Campus Visit StoryOverthrowing Dead Culture
Whatrsquos on Our MindWhatrsquos on Your Mind
1 Thing
3Things
AuthenticEngaging
Memorable
What Are Your Enrollment
Goals
ldquoThe experience is the marketingrdquo
Arts amp Science Group Student Poll 2004
The Experience is Higher Education Marketing
Eduventures 2007 Survey of 7867 High school junior and seniorsReported in The Chronicle of Higher Education ldquoProspective Students Rely on Campus Visits and Web Sites to Learn About Colleges Report Saysrdquo
- 84 use the web most heavily in researching colleges- 71 say the campus visit is the most trusted source of information
ldquoEffectivenessrdquo
Noel-Levitz 2009
Read In Step with tradition Campus Tours thriving
Read On vacation -- at a college campus
But most college tour scripts are numbingly similar and information is not really the point Students and their families are looking for the ineffable moment when through some alchemy of atmosphere setting or vibe they suddenly know this is the place for them
Pine amp Gilmore
Philadelphia Office in Conshohocken at Quaker Park
Midtown AtlantaProscenium
450Campuses Visited
Since 2006
275384Miles Flown in 2010
105Hours of Tour Guide
Training in 2010
3CIVSA Conferences
22Client Campuses
Attending CIVSA 2011
Read the Chronicle Article
Read the New York Times Articles
Read UB October 2009 Online
Read the US News and World Report Article
Read the St Louis Post Dispatch Article
Read the Washington Monthly Magazine
Dead CultureBasics - registration parking restrooms
cleanliness and campus aesthetic
Walking Backwards
Death Marches
Stories not Stats
Out of Sync
Make Life Easier for Your Guests
College is an Intimate Product
Choiceand Intimacy Takes
Time
Yoursquore Not that Special
Whatrsquos on Your Mind
1Thing
Lunch and Learn
Jeff Kallay VP Consulting aka ldquoApostle of Authenticityrdquo
Trent Gilbert CXO Chief eXperience Officer
(Letrsquos Overthrow Some Dead Culture or Bridge to Next Practices)
Emily Welsh Experience Evaluator
Manage ExpectationsTargetX Giveaways
3 ThingsWersquore More than Cocktails
Our Campus Visit StoryOverthrowing Dead Culture
Whatrsquos on Our MindWhatrsquos on Your Mind
1 Thing
3Things
AuthenticEngaging
Memorable
What Are Your Enrollment
Goals
ldquoThe experience is the marketingrdquo
Arts amp Science Group Student Poll 2004
The Experience is Higher Education Marketing
Eduventures 2007 Survey of 7867 High school junior and seniorsReported in The Chronicle of Higher Education ldquoProspective Students Rely on Campus Visits and Web Sites to Learn About Colleges Report Saysrdquo
- 84 use the web most heavily in researching colleges- 71 say the campus visit is the most trusted source of information
ldquoEffectivenessrdquo
Noel-Levitz 2009
Read In Step with tradition Campus Tours thriving
Read On vacation -- at a college campus
But most college tour scripts are numbingly similar and information is not really the point Students and their families are looking for the ineffable moment when through some alchemy of atmosphere setting or vibe they suddenly know this is the place for them
Pine amp Gilmore
Philadelphia Office in Conshohocken at Quaker Park
Midtown AtlantaProscenium
450Campuses Visited
Since 2006
275384Miles Flown in 2010
105Hours of Tour Guide
Training in 2010
3CIVSA Conferences
22Client Campuses
Attending CIVSA 2011
Read the Chronicle Article
Read the New York Times Articles
Read UB October 2009 Online
Read the US News and World Report Article
Read the St Louis Post Dispatch Article
Read the Washington Monthly Magazine
Dead CultureBasics - registration parking restrooms
cleanliness and campus aesthetic
Walking Backwards
Death Marches
Stories not Stats
Out of Sync
Make Life Easier for Your Guests
College is an Intimate Product
Choiceand Intimacy Takes
Time
Yoursquore Not that Special
Whatrsquos on Your Mind
1Thing
Lunch and Learn
Jeff Kallay VP Consulting aka ldquoApostle of Authenticityrdquo
Trent Gilbert CXO Chief eXperience Officer
(Letrsquos Overthrow Some Dead Culture or Bridge to Next Practices)
Emily Welsh Experience Evaluator
3Things
AuthenticEngaging
Memorable
What Are Your Enrollment
Goals
ldquoThe experience is the marketingrdquo
Arts amp Science Group Student Poll 2004
The Experience is Higher Education Marketing
Eduventures 2007 Survey of 7867 High school junior and seniorsReported in The Chronicle of Higher Education ldquoProspective Students Rely on Campus Visits and Web Sites to Learn About Colleges Report Saysrdquo
- 84 use the web most heavily in researching colleges- 71 say the campus visit is the most trusted source of information
ldquoEffectivenessrdquo
Noel-Levitz 2009
Read In Step with tradition Campus Tours thriving
Read On vacation -- at a college campus
But most college tour scripts are numbingly similar and information is not really the point Students and their families are looking for the ineffable moment when through some alchemy of atmosphere setting or vibe they suddenly know this is the place for them
Pine amp Gilmore
Philadelphia Office in Conshohocken at Quaker Park
Midtown AtlantaProscenium
450Campuses Visited
Since 2006
275384Miles Flown in 2010
105Hours of Tour Guide
Training in 2010
3CIVSA Conferences
22Client Campuses
Attending CIVSA 2011
Read the Chronicle Article
Read the New York Times Articles
Read UB October 2009 Online
Read the US News and World Report Article
Read the St Louis Post Dispatch Article
Read the Washington Monthly Magazine
Dead CultureBasics - registration parking restrooms
cleanliness and campus aesthetic
Walking Backwards
Death Marches
Stories not Stats
Out of Sync
Make Life Easier for Your Guests
College is an Intimate Product
Choiceand Intimacy Takes
Time
Yoursquore Not that Special
Whatrsquos on Your Mind
1Thing
Lunch and Learn
Jeff Kallay VP Consulting aka ldquoApostle of Authenticityrdquo
Trent Gilbert CXO Chief eXperience Officer
(Letrsquos Overthrow Some Dead Culture or Bridge to Next Practices)
Emily Welsh Experience Evaluator
AuthenticEngaging
Memorable
What Are Your Enrollment
Goals
ldquoThe experience is the marketingrdquo
Arts amp Science Group Student Poll 2004
The Experience is Higher Education Marketing
Eduventures 2007 Survey of 7867 High school junior and seniorsReported in The Chronicle of Higher Education ldquoProspective Students Rely on Campus Visits and Web Sites to Learn About Colleges Report Saysrdquo
- 84 use the web most heavily in researching colleges- 71 say the campus visit is the most trusted source of information
ldquoEffectivenessrdquo
Noel-Levitz 2009
Read In Step with tradition Campus Tours thriving
Read On vacation -- at a college campus
But most college tour scripts are numbingly similar and information is not really the point Students and their families are looking for the ineffable moment when through some alchemy of atmosphere setting or vibe they suddenly know this is the place for them
Pine amp Gilmore
Philadelphia Office in Conshohocken at Quaker Park
Midtown AtlantaProscenium
450Campuses Visited
Since 2006
275384Miles Flown in 2010
105Hours of Tour Guide
Training in 2010
3CIVSA Conferences
22Client Campuses
Attending CIVSA 2011
Read the Chronicle Article
Read the New York Times Articles
Read UB October 2009 Online
Read the US News and World Report Article
Read the St Louis Post Dispatch Article
Read the Washington Monthly Magazine
Dead CultureBasics - registration parking restrooms
cleanliness and campus aesthetic
Walking Backwards
Death Marches
Stories not Stats
Out of Sync
Make Life Easier for Your Guests
College is an Intimate Product
Choiceand Intimacy Takes
Time
Yoursquore Not that Special
Whatrsquos on Your Mind
1Thing
Lunch and Learn
Jeff Kallay VP Consulting aka ldquoApostle of Authenticityrdquo
Trent Gilbert CXO Chief eXperience Officer
(Letrsquos Overthrow Some Dead Culture or Bridge to Next Practices)
Emily Welsh Experience Evaluator
What Are Your Enrollment
Goals
ldquoThe experience is the marketingrdquo
Arts amp Science Group Student Poll 2004
The Experience is Higher Education Marketing
Eduventures 2007 Survey of 7867 High school junior and seniorsReported in The Chronicle of Higher Education ldquoProspective Students Rely on Campus Visits and Web Sites to Learn About Colleges Report Saysrdquo
- 84 use the web most heavily in researching colleges- 71 say the campus visit is the most trusted source of information
ldquoEffectivenessrdquo
Noel-Levitz 2009
Read In Step with tradition Campus Tours thriving
Read On vacation -- at a college campus
But most college tour scripts are numbingly similar and information is not really the point Students and their families are looking for the ineffable moment when through some alchemy of atmosphere setting or vibe they suddenly know this is the place for them
Pine amp Gilmore
Philadelphia Office in Conshohocken at Quaker Park
Midtown AtlantaProscenium
450Campuses Visited
Since 2006
275384Miles Flown in 2010
105Hours of Tour Guide
Training in 2010
3CIVSA Conferences
22Client Campuses
Attending CIVSA 2011
Read the Chronicle Article
Read the New York Times Articles
Read UB October 2009 Online
Read the US News and World Report Article
Read the St Louis Post Dispatch Article
Read the Washington Monthly Magazine
Dead CultureBasics - registration parking restrooms
cleanliness and campus aesthetic
Walking Backwards
Death Marches
Stories not Stats
Out of Sync
Make Life Easier for Your Guests
College is an Intimate Product
Choiceand Intimacy Takes
Time
Yoursquore Not that Special
Whatrsquos on Your Mind
1Thing
Lunch and Learn
Jeff Kallay VP Consulting aka ldquoApostle of Authenticityrdquo
Trent Gilbert CXO Chief eXperience Officer
(Letrsquos Overthrow Some Dead Culture or Bridge to Next Practices)
Emily Welsh Experience Evaluator
ldquoThe experience is the marketingrdquo
Arts amp Science Group Student Poll 2004
The Experience is Higher Education Marketing
Eduventures 2007 Survey of 7867 High school junior and seniorsReported in The Chronicle of Higher Education ldquoProspective Students Rely on Campus Visits and Web Sites to Learn About Colleges Report Saysrdquo
- 84 use the web most heavily in researching colleges- 71 say the campus visit is the most trusted source of information
ldquoEffectivenessrdquo
Noel-Levitz 2009
Read In Step with tradition Campus Tours thriving
Read On vacation -- at a college campus
But most college tour scripts are numbingly similar and information is not really the point Students and their families are looking for the ineffable moment when through some alchemy of atmosphere setting or vibe they suddenly know this is the place for them
Pine amp Gilmore
Philadelphia Office in Conshohocken at Quaker Park
Midtown AtlantaProscenium
450Campuses Visited
Since 2006
275384Miles Flown in 2010
105Hours of Tour Guide
Training in 2010
3CIVSA Conferences
22Client Campuses
Attending CIVSA 2011
Read the Chronicle Article
Read the New York Times Articles
Read UB October 2009 Online
Read the US News and World Report Article
Read the St Louis Post Dispatch Article
Read the Washington Monthly Magazine
Dead CultureBasics - registration parking restrooms
cleanliness and campus aesthetic
Walking Backwards
Death Marches
Stories not Stats
Out of Sync
Make Life Easier for Your Guests
College is an Intimate Product
Choiceand Intimacy Takes
Time
Yoursquore Not that Special
Whatrsquos on Your Mind
1Thing
Lunch and Learn
Jeff Kallay VP Consulting aka ldquoApostle of Authenticityrdquo
Trent Gilbert CXO Chief eXperience Officer
(Letrsquos Overthrow Some Dead Culture or Bridge to Next Practices)
Emily Welsh Experience Evaluator
The Experience is Higher Education Marketing
Eduventures 2007 Survey of 7867 High school junior and seniorsReported in The Chronicle of Higher Education ldquoProspective Students Rely on Campus Visits and Web Sites to Learn About Colleges Report Saysrdquo
- 84 use the web most heavily in researching colleges- 71 say the campus visit is the most trusted source of information
ldquoEffectivenessrdquo
Noel-Levitz 2009
Read In Step with tradition Campus Tours thriving
Read On vacation -- at a college campus
But most college tour scripts are numbingly similar and information is not really the point Students and their families are looking for the ineffable moment when through some alchemy of atmosphere setting or vibe they suddenly know this is the place for them
Pine amp Gilmore
Philadelphia Office in Conshohocken at Quaker Park
Midtown AtlantaProscenium
450Campuses Visited
Since 2006
275384Miles Flown in 2010
105Hours of Tour Guide
Training in 2010
3CIVSA Conferences
22Client Campuses
Attending CIVSA 2011
Read the Chronicle Article
Read the New York Times Articles
Read UB October 2009 Online
Read the US News and World Report Article
Read the St Louis Post Dispatch Article
Read the Washington Monthly Magazine
Dead CultureBasics - registration parking restrooms
cleanliness and campus aesthetic
Walking Backwards
Death Marches
Stories not Stats
Out of Sync
Make Life Easier for Your Guests
College is an Intimate Product
Choiceand Intimacy Takes
Time
Yoursquore Not that Special
Whatrsquos on Your Mind
1Thing
Lunch and Learn
Jeff Kallay VP Consulting aka ldquoApostle of Authenticityrdquo
Trent Gilbert CXO Chief eXperience Officer
(Letrsquos Overthrow Some Dead Culture or Bridge to Next Practices)
Emily Welsh Experience Evaluator
ldquoEffectivenessrdquo
Noel-Levitz 2009
Read In Step with tradition Campus Tours thriving
Read On vacation -- at a college campus
But most college tour scripts are numbingly similar and information is not really the point Students and their families are looking for the ineffable moment when through some alchemy of atmosphere setting or vibe they suddenly know this is the place for them
Pine amp Gilmore
Philadelphia Office in Conshohocken at Quaker Park
Midtown AtlantaProscenium
450Campuses Visited
Since 2006
275384Miles Flown in 2010
105Hours of Tour Guide
Training in 2010
3CIVSA Conferences
22Client Campuses
Attending CIVSA 2011
Read the Chronicle Article
Read the New York Times Articles
Read UB October 2009 Online
Read the US News and World Report Article
Read the St Louis Post Dispatch Article
Read the Washington Monthly Magazine
Dead CultureBasics - registration parking restrooms
cleanliness and campus aesthetic
Walking Backwards
Death Marches
Stories not Stats
Out of Sync
Make Life Easier for Your Guests
College is an Intimate Product
Choiceand Intimacy Takes
Time
Yoursquore Not that Special
Whatrsquos on Your Mind
1Thing
Lunch and Learn
Jeff Kallay VP Consulting aka ldquoApostle of Authenticityrdquo
Trent Gilbert CXO Chief eXperience Officer
(Letrsquos Overthrow Some Dead Culture or Bridge to Next Practices)
Emily Welsh Experience Evaluator
Read In Step with tradition Campus Tours thriving
Read On vacation -- at a college campus
But most college tour scripts are numbingly similar and information is not really the point Students and their families are looking for the ineffable moment when through some alchemy of atmosphere setting or vibe they suddenly know this is the place for them
Pine amp Gilmore
Philadelphia Office in Conshohocken at Quaker Park
Midtown AtlantaProscenium
450Campuses Visited
Since 2006
275384Miles Flown in 2010
105Hours of Tour Guide
Training in 2010
3CIVSA Conferences
22Client Campuses
Attending CIVSA 2011
Read the Chronicle Article
Read the New York Times Articles
Read UB October 2009 Online
Read the US News and World Report Article
Read the St Louis Post Dispatch Article
Read the Washington Monthly Magazine
Dead CultureBasics - registration parking restrooms
cleanliness and campus aesthetic
Walking Backwards
Death Marches
Stories not Stats
Out of Sync
Make Life Easier for Your Guests
College is an Intimate Product
Choiceand Intimacy Takes
Time
Yoursquore Not that Special
Whatrsquos on Your Mind
1Thing
Lunch and Learn
Jeff Kallay VP Consulting aka ldquoApostle of Authenticityrdquo
Trent Gilbert CXO Chief eXperience Officer
(Letrsquos Overthrow Some Dead Culture or Bridge to Next Practices)
Emily Welsh Experience Evaluator
Read On vacation -- at a college campus
But most college tour scripts are numbingly similar and information is not really the point Students and their families are looking for the ineffable moment when through some alchemy of atmosphere setting or vibe they suddenly know this is the place for them
Pine amp Gilmore
Philadelphia Office in Conshohocken at Quaker Park
Midtown AtlantaProscenium
450Campuses Visited
Since 2006
275384Miles Flown in 2010
105Hours of Tour Guide
Training in 2010
3CIVSA Conferences
22Client Campuses
Attending CIVSA 2011
Read the Chronicle Article
Read the New York Times Articles
Read UB October 2009 Online
Read the US News and World Report Article
Read the St Louis Post Dispatch Article
Read the Washington Monthly Magazine
Dead CultureBasics - registration parking restrooms
cleanliness and campus aesthetic
Walking Backwards
Death Marches
Stories not Stats
Out of Sync
Make Life Easier for Your Guests
College is an Intimate Product
Choiceand Intimacy Takes
Time
Yoursquore Not that Special
Whatrsquos on Your Mind
1Thing
Lunch and Learn
Jeff Kallay VP Consulting aka ldquoApostle of Authenticityrdquo
Trent Gilbert CXO Chief eXperience Officer
(Letrsquos Overthrow Some Dead Culture or Bridge to Next Practices)
Emily Welsh Experience Evaluator
But most college tour scripts are numbingly similar and information is not really the point Students and their families are looking for the ineffable moment when through some alchemy of atmosphere setting or vibe they suddenly know this is the place for them
Pine amp Gilmore
Philadelphia Office in Conshohocken at Quaker Park
Midtown AtlantaProscenium
450Campuses Visited
Since 2006
275384Miles Flown in 2010
105Hours of Tour Guide
Training in 2010
3CIVSA Conferences
22Client Campuses
Attending CIVSA 2011
Read the Chronicle Article
Read the New York Times Articles
Read UB October 2009 Online
Read the US News and World Report Article
Read the St Louis Post Dispatch Article
Read the Washington Monthly Magazine
Dead CultureBasics - registration parking restrooms
cleanliness and campus aesthetic
Walking Backwards
Death Marches
Stories not Stats
Out of Sync
Make Life Easier for Your Guests
College is an Intimate Product
Choiceand Intimacy Takes
Time
Yoursquore Not that Special
Whatrsquos on Your Mind
1Thing
Lunch and Learn
Jeff Kallay VP Consulting aka ldquoApostle of Authenticityrdquo
Trent Gilbert CXO Chief eXperience Officer
(Letrsquos Overthrow Some Dead Culture or Bridge to Next Practices)
Emily Welsh Experience Evaluator
Pine amp Gilmore
Philadelphia Office in Conshohocken at Quaker Park
Midtown AtlantaProscenium
450Campuses Visited
Since 2006
275384Miles Flown in 2010
105Hours of Tour Guide
Training in 2010
3CIVSA Conferences
22Client Campuses
Attending CIVSA 2011
Read the Chronicle Article
Read the New York Times Articles
Read UB October 2009 Online
Read the US News and World Report Article
Read the St Louis Post Dispatch Article
Read the Washington Monthly Magazine
Dead CultureBasics - registration parking restrooms
cleanliness and campus aesthetic
Walking Backwards
Death Marches
Stories not Stats
Out of Sync
Make Life Easier for Your Guests
College is an Intimate Product
Choiceand Intimacy Takes
Time
Yoursquore Not that Special
Whatrsquos on Your Mind
1Thing
Lunch and Learn
Jeff Kallay VP Consulting aka ldquoApostle of Authenticityrdquo
Trent Gilbert CXO Chief eXperience Officer
(Letrsquos Overthrow Some Dead Culture or Bridge to Next Practices)
Emily Welsh Experience Evaluator
Philadelphia Office in Conshohocken at Quaker Park
Midtown AtlantaProscenium
450Campuses Visited
Since 2006
275384Miles Flown in 2010
105Hours of Tour Guide
Training in 2010
3CIVSA Conferences
22Client Campuses
Attending CIVSA 2011
Read the Chronicle Article
Read the New York Times Articles
Read UB October 2009 Online
Read the US News and World Report Article
Read the St Louis Post Dispatch Article
Read the Washington Monthly Magazine
Dead CultureBasics - registration parking restrooms
cleanliness and campus aesthetic
Walking Backwards
Death Marches
Stories not Stats
Out of Sync
Make Life Easier for Your Guests
College is an Intimate Product
Choiceand Intimacy Takes
Time
Yoursquore Not that Special
Whatrsquos on Your Mind
1Thing
Lunch and Learn
Jeff Kallay VP Consulting aka ldquoApostle of Authenticityrdquo
Trent Gilbert CXO Chief eXperience Officer
(Letrsquos Overthrow Some Dead Culture or Bridge to Next Practices)
Emily Welsh Experience Evaluator
450Campuses Visited
Since 2006
275384Miles Flown in 2010
105Hours of Tour Guide
Training in 2010
3CIVSA Conferences
22Client Campuses
Attending CIVSA 2011
Read the Chronicle Article
Read the New York Times Articles
Read UB October 2009 Online
Read the US News and World Report Article
Read the St Louis Post Dispatch Article
Read the Washington Monthly Magazine
Dead CultureBasics - registration parking restrooms
cleanliness and campus aesthetic
Walking Backwards
Death Marches
Stories not Stats
Out of Sync
Make Life Easier for Your Guests
College is an Intimate Product
Choiceand Intimacy Takes
Time
Yoursquore Not that Special
Whatrsquos on Your Mind
1Thing
Lunch and Learn
Jeff Kallay VP Consulting aka ldquoApostle of Authenticityrdquo
Trent Gilbert CXO Chief eXperience Officer
(Letrsquos Overthrow Some Dead Culture or Bridge to Next Practices)
Emily Welsh Experience Evaluator
275384Miles Flown in 2010
105Hours of Tour Guide
Training in 2010
3CIVSA Conferences
22Client Campuses
Attending CIVSA 2011
Read the Chronicle Article
Read the New York Times Articles
Read UB October 2009 Online
Read the US News and World Report Article
Read the St Louis Post Dispatch Article
Read the Washington Monthly Magazine
Dead CultureBasics - registration parking restrooms
cleanliness and campus aesthetic
Walking Backwards
Death Marches
Stories not Stats
Out of Sync
Make Life Easier for Your Guests
College is an Intimate Product
Choiceand Intimacy Takes
Time
Yoursquore Not that Special
Whatrsquos on Your Mind
1Thing
Lunch and Learn
Jeff Kallay VP Consulting aka ldquoApostle of Authenticityrdquo
Trent Gilbert CXO Chief eXperience Officer
(Letrsquos Overthrow Some Dead Culture or Bridge to Next Practices)
Emily Welsh Experience Evaluator
105Hours of Tour Guide
Training in 2010
3CIVSA Conferences
22Client Campuses
Attending CIVSA 2011
Read the Chronicle Article
Read the New York Times Articles
Read UB October 2009 Online
Read the US News and World Report Article
Read the St Louis Post Dispatch Article
Read the Washington Monthly Magazine
Dead CultureBasics - registration parking restrooms
cleanliness and campus aesthetic
Walking Backwards
Death Marches
Stories not Stats
Out of Sync
Make Life Easier for Your Guests
College is an Intimate Product
Choiceand Intimacy Takes
Time
Yoursquore Not that Special
Whatrsquos on Your Mind
1Thing
Lunch and Learn
Jeff Kallay VP Consulting aka ldquoApostle of Authenticityrdquo
Trent Gilbert CXO Chief eXperience Officer
(Letrsquos Overthrow Some Dead Culture or Bridge to Next Practices)
Emily Welsh Experience Evaluator
3CIVSA Conferences
22Client Campuses
Attending CIVSA 2011
Read the Chronicle Article
Read the New York Times Articles
Read UB October 2009 Online
Read the US News and World Report Article
Read the St Louis Post Dispatch Article
Read the Washington Monthly Magazine
Dead CultureBasics - registration parking restrooms
cleanliness and campus aesthetic
Walking Backwards
Death Marches
Stories not Stats
Out of Sync
Make Life Easier for Your Guests
College is an Intimate Product
Choiceand Intimacy Takes
Time
Yoursquore Not that Special
Whatrsquos on Your Mind
1Thing
Lunch and Learn
Jeff Kallay VP Consulting aka ldquoApostle of Authenticityrdquo
Trent Gilbert CXO Chief eXperience Officer
(Letrsquos Overthrow Some Dead Culture or Bridge to Next Practices)
Emily Welsh Experience Evaluator
22Client Campuses
Attending CIVSA 2011
Read the Chronicle Article
Read the New York Times Articles
Read UB October 2009 Online
Read the US News and World Report Article
Read the St Louis Post Dispatch Article
Read the Washington Monthly Magazine
Dead CultureBasics - registration parking restrooms
cleanliness and campus aesthetic
Walking Backwards
Death Marches
Stories not Stats
Out of Sync
Make Life Easier for Your Guests
College is an Intimate Product
Choiceand Intimacy Takes
Time
Yoursquore Not that Special
Whatrsquos on Your Mind
1Thing
Lunch and Learn
Jeff Kallay VP Consulting aka ldquoApostle of Authenticityrdquo
Trent Gilbert CXO Chief eXperience Officer
(Letrsquos Overthrow Some Dead Culture or Bridge to Next Practices)
Emily Welsh Experience Evaluator
Read the Chronicle Article
Read the New York Times Articles
Read UB October 2009 Online
Read the US News and World Report Article
Read the St Louis Post Dispatch Article
Read the Washington Monthly Magazine
Dead CultureBasics - registration parking restrooms
cleanliness and campus aesthetic
Walking Backwards
Death Marches
Stories not Stats
Out of Sync
Make Life Easier for Your Guests
College is an Intimate Product
Choiceand Intimacy Takes
Time
Yoursquore Not that Special
Whatrsquos on Your Mind
1Thing
Lunch and Learn
Jeff Kallay VP Consulting aka ldquoApostle of Authenticityrdquo
Trent Gilbert CXO Chief eXperience Officer
(Letrsquos Overthrow Some Dead Culture or Bridge to Next Practices)
Emily Welsh Experience Evaluator
Read the New York Times Articles
Read UB October 2009 Online
Read the US News and World Report Article
Read the St Louis Post Dispatch Article
Read the Washington Monthly Magazine
Dead CultureBasics - registration parking restrooms
cleanliness and campus aesthetic
Walking Backwards
Death Marches
Stories not Stats
Out of Sync
Make Life Easier for Your Guests
College is an Intimate Product
Choiceand Intimacy Takes
Time
Yoursquore Not that Special
Whatrsquos on Your Mind
1Thing
Lunch and Learn
Jeff Kallay VP Consulting aka ldquoApostle of Authenticityrdquo
Trent Gilbert CXO Chief eXperience Officer
(Letrsquos Overthrow Some Dead Culture or Bridge to Next Practices)
Emily Welsh Experience Evaluator
Read UB October 2009 Online
Read the US News and World Report Article
Read the St Louis Post Dispatch Article
Read the Washington Monthly Magazine
Dead CultureBasics - registration parking restrooms
cleanliness and campus aesthetic
Walking Backwards
Death Marches
Stories not Stats
Out of Sync
Make Life Easier for Your Guests
College is an Intimate Product
Choiceand Intimacy Takes
Time
Yoursquore Not that Special
Whatrsquos on Your Mind
1Thing
Lunch and Learn
Jeff Kallay VP Consulting aka ldquoApostle of Authenticityrdquo
Trent Gilbert CXO Chief eXperience Officer
(Letrsquos Overthrow Some Dead Culture or Bridge to Next Practices)
Emily Welsh Experience Evaluator
Read the US News and World Report Article
Read the St Louis Post Dispatch Article
Read the Washington Monthly Magazine
Dead CultureBasics - registration parking restrooms
cleanliness and campus aesthetic
Walking Backwards
Death Marches
Stories not Stats
Out of Sync
Make Life Easier for Your Guests
College is an Intimate Product
Choiceand Intimacy Takes
Time
Yoursquore Not that Special
Whatrsquos on Your Mind
1Thing
Lunch and Learn
Jeff Kallay VP Consulting aka ldquoApostle of Authenticityrdquo
Trent Gilbert CXO Chief eXperience Officer
(Letrsquos Overthrow Some Dead Culture or Bridge to Next Practices)
Emily Welsh Experience Evaluator
Read the St Louis Post Dispatch Article
Read the Washington Monthly Magazine
Dead CultureBasics - registration parking restrooms
cleanliness and campus aesthetic
Walking Backwards
Death Marches
Stories not Stats
Out of Sync
Make Life Easier for Your Guests
College is an Intimate Product
Choiceand Intimacy Takes
Time
Yoursquore Not that Special
Whatrsquos on Your Mind
1Thing
Lunch and Learn
Jeff Kallay VP Consulting aka ldquoApostle of Authenticityrdquo
Trent Gilbert CXO Chief eXperience Officer
(Letrsquos Overthrow Some Dead Culture or Bridge to Next Practices)
Emily Welsh Experience Evaluator
Read the Washington Monthly Magazine
Dead CultureBasics - registration parking restrooms
cleanliness and campus aesthetic
Walking Backwards
Death Marches
Stories not Stats
Out of Sync
Make Life Easier for Your Guests
College is an Intimate Product
Choiceand Intimacy Takes
Time
Yoursquore Not that Special
Whatrsquos on Your Mind
1Thing
Lunch and Learn
Jeff Kallay VP Consulting aka ldquoApostle of Authenticityrdquo
Trent Gilbert CXO Chief eXperience Officer
(Letrsquos Overthrow Some Dead Culture or Bridge to Next Practices)
Emily Welsh Experience Evaluator
Dead CultureBasics - registration parking restrooms
cleanliness and campus aesthetic
Walking Backwards
Death Marches
Stories not Stats
Out of Sync
Make Life Easier for Your Guests
College is an Intimate Product
Choiceand Intimacy Takes
Time
Yoursquore Not that Special
Whatrsquos on Your Mind
1Thing
Lunch and Learn
Jeff Kallay VP Consulting aka ldquoApostle of Authenticityrdquo
Trent Gilbert CXO Chief eXperience Officer
(Letrsquos Overthrow Some Dead Culture or Bridge to Next Practices)
Emily Welsh Experience Evaluator
Make Life Easier for Your Guests
College is an Intimate Product
Choiceand Intimacy Takes
Time
Yoursquore Not that Special
Whatrsquos on Your Mind
1Thing
Lunch and Learn
Jeff Kallay VP Consulting aka ldquoApostle of Authenticityrdquo
Trent Gilbert CXO Chief eXperience Officer
(Letrsquos Overthrow Some Dead Culture or Bridge to Next Practices)
Emily Welsh Experience Evaluator
College is an Intimate Product
Choiceand Intimacy Takes
Time
Yoursquore Not that Special
Whatrsquos on Your Mind
1Thing
Lunch and Learn
Jeff Kallay VP Consulting aka ldquoApostle of Authenticityrdquo
Trent Gilbert CXO Chief eXperience Officer
(Letrsquos Overthrow Some Dead Culture or Bridge to Next Practices)
Emily Welsh Experience Evaluator
Yoursquore Not that Special
Whatrsquos on Your Mind
1Thing
Lunch and Learn
Jeff Kallay VP Consulting aka ldquoApostle of Authenticityrdquo
Trent Gilbert CXO Chief eXperience Officer
(Letrsquos Overthrow Some Dead Culture or Bridge to Next Practices)
Emily Welsh Experience Evaluator
Whatrsquos on Your Mind
1Thing
Lunch and Learn
Jeff Kallay VP Consulting aka ldquoApostle of Authenticityrdquo
Trent Gilbert CXO Chief eXperience Officer
(Letrsquos Overthrow Some Dead Culture or Bridge to Next Practices)
Emily Welsh Experience Evaluator
1Thing
Lunch and Learn
Jeff Kallay VP Consulting aka ldquoApostle of Authenticityrdquo
Trent Gilbert CXO Chief eXperience Officer
(Letrsquos Overthrow Some Dead Culture or Bridge to Next Practices)
Emily Welsh Experience Evaluator
Lunch and Learn
Jeff Kallay VP Consulting aka ldquoApostle of Authenticityrdquo
Trent Gilbert CXO Chief eXperience Officer
(Letrsquos Overthrow Some Dead Culture or Bridge to Next Practices)
Emily Welsh Experience Evaluator