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MCPc Confidential
Classrooms - Anywhere, Anytime!June 28th, 2011
Geoff Green
MCPc Confidential
Agenda
MCPc Overview
General Concepts of Desktop & Application Virtualization
Anywhere, Anytime Desktops
Deployment Strategies
MCPc Confidential
Agenda
MCPc Overview
General Concepts of Desktop & Application Virtualization
Anywhere, Anytime Desktops
Deployment Strategies
MCPc Confidential
Why Now?
“76% of ENTERPRISES will be pursuing a PRIVATE CLOUD computing strategy by 2012.”- Thomas Bittman, “Private Cloud Computing: The New Virtualization”, Garnter Data Center Conference, 2010
MCPc Confidential
Virtualization leads to the CLOUD
There will be more Virtual Machines deployed during 2011 than all of 2001-2009 combined.
By 2012, the majority of workloads running on x86 architecture serversin enterprises will be running as Virtual Machines.
- Gartner, 2011, VMWare PEX
MCPc Confidential
Things that go BUMP in the NIGHT
Server Consolidation vs. Desktop Virtualization Printing Mobile Device Management Defining Success UP FRONT Proof of Concepts User Experience
MCPc Confidential
Why MCPc
How to choose a partner: Do they have the CERTIFICATIONS? Do they have the actual SKILLS? Do they have the right PARTNERSHIPS? Do they have a STRUCTURED APPROACH?
MCPc Confidential
Why MCPc
VMWare Premier Partner Academic Specialization Infrastructure
Virtualization Business Continuity Desktop Virtualization
Citrix Gold Partner Wyse
Microsoft Certified GOLD Managed
Cisco GOLD SELECT (Top 5%)
NetApp GOLD AppSense HP Apple
2011 Citrix Partner of the Year:
Government, Education & Healthcare
MCPc Confidential
Why MCPc
Why you should consider MCPc “My Cloud Provider of Choice” Skills?
Over 20 VMware & Citrix Experts Average experience over 15 years! Multiple certifications across many vendors Real world experience deploying real and virtualized Desktops and Applications
Approach? PROVEN Methodology Not a boutique!
MCPc Confidential
Agenda
MCPc Overview
General Concepts of Desktop & Application Virtualization
Anytime, Anywhere Desktops
Deployment Strategies
MCPc Confidential
Virtualization Leads to the CLOUDStage 1:
ServerVirtualization
• Consolidation• CapEx
Needs:• Strategy beyond
consolidation• Management of virtual
things• Selling virtualization
Stage 3:PrivateCloud
• Self-serve agility• Standardization• IT as a business• Usage metering
Needs:• Strategy for hybrid• Services• IT/business relationship, IT
as a business
Needs:• Strategy beyond
virtualization• Automation, standardization• Processes to handle speed
Stage 2:Distributed
Virtualization
• Flexibility and speed• OpEx, automation• Less downtime
Needs:• Cloud service broker• Interoperability
Stage 4:HybridCloud
• Cost• Flexibility
Stage 5:PublicCloud
• No CapEx• Total flexibility• Low barrier to entry
Needs:• Cloud service broker• Managing CloudSourcing
MCPc Confidential
Gartner CIO Priorities 2011
MCPc Confidential
Private Cloud Drivers
Gartner Data Center Conference Poll, December 2010:
What is your MAIN DRIVER in moving to private clouds?
N = 170
Agility/Speed55%
Quality2%
Cost21%
Business Alignment9%
Enable Hybrid6%
Don't Know5%
Defend IT2%
Message: Agility and Speed is the #1 Driver of Virtual Desktops and Private Cloud
MCPc Confidential
Private Cloud Challenges
Gartner Data Center Conference Poll, December 2010N = 167
What are your three biggest challengesin creating a private cloud computing service?
Not sure
Business/customerrelationship
Technology
Politics
Service description &self-service interface
Culture
Funding/chargebackmodel
Management andoperations processes
11
31
36
40
46
56
62
80
Message: Technology may be one of the easiest challenges
Education Use Cases
Libraries and Kiosks
Full support for kiosk mode Provision one pristine image for universal usage Predicable user experience Low management overhead for IT
Faculty / Staff
Deploy and manage a desktopimage on employee or student owned assets
Centrally control desktops and data Separation between campus
and personal desktop
Classrooms and Training Labs, Task Workers
Rapidly provision new desktops Ensure consistent user experience across
sessions Improve security with centralized control
and management Reduce cost of managing the desktop
environment
Remote Campuses / Distance Learning
Deliver desktops across a variety of locations Centralize management of desktop
environment Reduce cost associated with supporting a
diverse student populations
1 2
3 4
District School Board of Collier County
Located in southwest Florida, the district serves 44,000 students in 50 schools
Challenge: As distributed PC desktops and laptops jumped from 15,000 to 25,000 without an increase in IT staff, the District School Board of Collier County needed a new approach to desktop administration.
Solution: XenDesktop delivered 9,000 thin clients with streamed desktops, with another 8,000 due for rollout. 2,400 HP notebooks in mobile labs with hosted virtual desktop.
Results:• Cuts desktop management time in half• Delivers hosted virtual desktops 80 percent faster • Enhances the user experience with instant desktop availability and fast multimedia performance• Extends useful life of devices from three to five years
“We set our sights on technologies that would enable us to centrally manage and deliver desktop images. We evaluated a number of virtual desktop and desktop streaming solutions and found Citrix XenDesktop with provisioning services was the best.”
- Tom Petry, Director of Technology
Campbell Union High School District
Located in Silicon Valley, serving more than 7,600 students across seven campuses.
Challenge: Campbell Union High School District first explored desktop virtualization as a way to help bring down skyrocketing hardware and IT management costs.
Solution: Desktop virtualization with Citrix XenDesktop gives Campbell Union the ability to manage all desktops centrally in the datacenter. Applications are installed, upgraded and patched once, then securely delivered over the network to any device, including PCs, Macs, laptops, netbooks and thin clients.
Results:. • Savings on one year’s replacement cycle of $250,000. • Extending computer lifecycles by turning any old machine into a low-cost thin client. • Students have a rich, high-definition experience, even with older PCs and laptops.”
“Campbell Union is leading the way in demonstrating that virtual desktops can improve security, simplify management and save hundreds of thousands of dollars, all while improving student access to technology-based educational instruction. And when it comes to desktop virtualization, no solution on the market is more proven than XenDesktop.”
- Charles Kanavel, director of technology
Red Deer College
7,800 students, 13,000 continuing ed. students in Red Deer, Alberta
Looking to deliver content and applications to student body remotely
SolutionLeverage View to provide remote students with access to the same applications and the same experience as campus students to create a “classroom with borders”
Results- Projecting over $300K in savings in hardware costs in the first year alone- Streamlining 1700 images down to 30-40 images- Less disruption anticipated for planned migration to Windows 7- 24/7 access for student body from on campus and off.
MCPc Confidential
MCPc Approach
MCPc Confidential
Agenda
MCPc Overview
General Concepts of Desktop & Application Virtualization
Anytime, Anywhere Desktops
Deployment Strategies
Will desktop virtualization really fit every user?
• Cost? • Scalability?• User Experience?
Go Virtual for All Users
mobile remote office-based contractor task-based
Mobile users
Taskworkers
Remoteworkers
Officeworkers
Guestworkers
Flexible Virtual Workstyles
Hosted VDI
StreamedVHD
Hosted Shared
LocalVM
• university lab• training center
• finance• operations• marketing• administration
• offshore workers• outsourcing• contractors• branch offices• teleworkers
• sales• executives• field service
• factory workerretail clerk
• bank teller• credit card call center
Temporary Users Knowledge WorkersExternal Contractors Road WarriorsTask Workers
Understanding Flexible Computing
Hosted Shared Hosted VDI Streamed VHD Local VM Apps
• Secure• Best TCO• Terminal Services
• Secure• Personal• VMs or Blades
• Secure• Runs Locally• Provisioning
Services
• Secure• Mobile• Synchronization
Services
• Secure• Single instance
App Management
“show me”
“empower me”
“alert me”
snack dine create
diskless PCssmartphones home & office PCsnetbooks thin clients laptopstablets
…on any device
• iPhone• Android• Blackberry
• iPad• Windows Embedded• Linux
• Windows • Mac OS X
Citrix XenDesktop licensing modelsOptions cover all customer use cases
One userUnlimited devicesUnlimited connections to
virtual desktops & apps
User
Unlimited usersOne deviceUnlimited connections to
virtual desktops & apps
Device
Any userAny deviceOne connection to a virtual
desktop or unlimited apps
ConcurrentBest when people need dedicated desktop access
Best when people share desktops or devices
Best for anonymous access or occasional use
•10% additional licenses •Included in XenDesktop license file with purchase of user/device licenses at no charge
•Allows a limited number of additional user licenses Provided to support temporary spikes in demand
•Viewable from Desktop Studio or License administration console•No alerts
What is overdraft?
1 User pro Blade PC
VM VM VM VM
1 User/VM50-60 VMs pro Server
W2K
8
W2K
8
W2K
8
Citrix XenServer
40 Users/VM 300 Users pro Server
VM VM VM VM
W2K
8
Citrix XenServer
Blade Blade Blade Blade
Blade rack
Apps
User Profile
OS
Delivered via Citrix XenDesktop
Part of Image
Virtualized with Citrix XenApp
Using AppStreaming via Citrix XenApp
VMware View Desktop Virtualization
PlatformVMware vSphere for desktops
User ExperiencePCoIPPrintMulti-monitor displayMultimediaUSB redirection
ManagementVMware View ManagerVmware View ComposerVMware ThinApp
• 4M+ licenses sold
• 100+ customers with 1,000+ seats deployed
• 50 of the Fortune 100 in production
• Cross all major market verticals
• Trade-Up promotion a huge success
• Clear #1 market share leader
Incredible Market Momentum
Pilot5%
offshore7%
data security
4%app
compat8%
remote access17%
TCO 24%Central-ization
4%
Simpli-fication
4%
Online Edu3%
Other24%
Real Estate3%
Other17%
Education11%
Government9%
Healthcare15%
Fi-nancial25%
IT4%
Legal3%
Manuf.13%
38
Workstation VMware1st
Most proven, mature technology
Over 1.6 million seats sold, 10,000+ customers
Over 1700 channel partners selling View
Broadest technology ecosystem
VMware is the Leader in Desktop Virtualization
ESX VMware1st
VDI VMware1st
PColP VMware1st
1999
2000
2001
2004
2006
2008
2009
MCPc Confidential
Agenda
MCPc Overview
General Concepts of Desktop & Application Virtualization
Anytime, Anywhere Desktops
Deployment Strategies
MCPc Confidential
MCPc Solutions
Cloud Migration Services Cloud Readiness Assessment Cloud Proof of Concept Services Cloud Design Services Cloud Implementation Services
Cloud Support Services Cloud Pro-Active Monitoring and Support Services Desktop ANYWHERE
ImplementPilot
MCPc Confidential
EVOLVE Engagement Process
Discovery
Proof of Concept
Assessment
Training
Support
Managed Services
Design
MCPc Confidential
Cloud Readiness Assessment
Provide an inventory of existing services Virtual Server Capacity Requirements
CPUMemory
Storage RequirementsTotal SizeStorage Performance (IOPS)
Network Configuration RequirementsFirewall ConfigurationLoad Balancing Needs
Determine possible application integration issues with Server and Desktop workloads Identify candidates for migration to Cloud Infrastructure
Assessment
MCPc Confidential
Cloud Migration Planning
Provide a detailed plan for migration ofservices identified in Assessment intohosted cloudVirtual Server PlacementStorage SegmentationNetwork Configuration
Detail phased data migration planEnsure service dependencies are respectedReduce downtime exposureMaintain rollback capabilities throughout the
migration
Design
MCPc Confidential
Cloud Implementation
Execute phased data migration asplanned in prior phasesVirtual Machine creationStorage & Network ProvisioningData Migration
Verify service availability and function
Implement
MCPc Confidential
Cloud Implementation
On-going Monitoring & MaintenanceMonitor Services for availabilityMonitor End-to-End Network PerformancePatch Maintenance for Windows Servers
RemediationDetailed Run Book for Problem Resolution24x7 NOC-based Monitoring with real-time remediation of the virtual
hosted systems!
Managed Services
MCPc Confidential
Managed Cloud
Desktops as a ServiceOn or Off Premise CapabilitiesTotal ManagementUtility PricingPer-User, Per Month Costing
Managed Services