Claudine Domingo

7/28/2019 Claudine Domingo

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On-the-JobTrainingPortfolio

College of Technology

Diploma in Office Management

Technology with specialization in

Medical Office Practicum II

Republic of the Philippines

POLYTECHNIC UNIVERSITY OF THE PHILIPPINESQUEZON CITY CAMPUS

Tel no. 428-91-44

Claudine M. Domingo

TRAINEE


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Republic of the Philippines

POLYTECHNIC UNIVERSITY OF THE PHILIPPINESQUEZON CITY CAMPUS

Tel no. 428-91-44

A NARRATIVE REPORT ON THE JOB TRAINING

UNDERTAKEN AT

Philippine Heart Center

A Report Submitted to the Faculty ofCOLLEGE OF TECHNOLOGY

Polytechnic University of the Philippines

Quezon City Campus

In Partial Fulfillment of the Requirements for theDiploma in Office Management Technology

Medical Office Practicum

Claudine M. Domingo

Name of Student

June 8, 2013

Date Submitted

2x 2 formal

Picture(corporate)


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POLYTECHNIC UNIVERSITY OF THE PHILIPPINES

Vision

Clearing the paths while laying new foundations to transform the Polytechnic University of

the Philippines into an epistemic community.

Mission

Reflective of the great emphasis being given by the country's leadership aimed at provid-ing appropriate attention to the alleviation of the plight of the poor, the development of

the citizens, and of the national economy to become globally competitive, the University

shall commit its academic resources and manpower to achieve its goals through:

1. Provision of undergraduate and graduate education which meet international stan-

dards of quality and excellence;

2. Generation and transmission of knowledge in the broad range of disciplines relevant

and responsive to the dynamically changing domestic and international environment;

3. Provision of more equitable access to higher education opportunities to deserving and

qualified Filipinos; and

4. Optimization, through efficiency and effectiveness, of social, institutional, and individual

returns and benefits derived from the utilization of higher education resources.

Philosophy

As a state university, the Polytechnic University of the Philippines believes that:Education is an instrument for the development of the citizenry and for the enhance-

ment of nation building;

Meaningful growth and transformation of the country are best achieved in an atmos-

phere of brotherhood, peace, freedom, justice and a nationalist-oriented education im-

bued with the spirit of humanist internationalism.

Strategic Objective: 8-Point Agenda:1. Pursuing Academic Excellence through Disciplinal Integrity.

2. Embedding a Culture of Research

3. Insuring Transparency and Participatoriness in Giving Rewards and Sanctions

4. Modernizing and Upgrading of Physical Facilities, Equipment, Library, and Campus

Development

5. Academic Freedom

6. Institutionalizing Civil Society Engagement and Involved Extension Service Program

7. Assuring Transparency in Fiscal Responsibility

8. Assessing Institutional Processes and Reviewing Critically and Rationally the Organization

Shared Values

God-Fearing

Love for Humanity and Democracy

Collegiality

Integrity and Credibility

Transparency and Accountability

Passion for Learning

Humanist Internationalism


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I. ACKNOWLEDGMENT

I whole heartedly acknowledge my fam-ily who were always there, ready to guide

me and who are my inspiration on my stud-

ies, who give me strength to face all my

problems and challenges in life. I cant be a

trainee without them. They were the onewho give me winds beneath my wings.

INTRODUCTION

Being a trainee in the hospital is a great

experienced. You can actually do all what

you have learned in the school. You can

practice and can improve all of your skillsduring the training.


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III. COMPANY PROFILEName of Company: Philippine Heart Center

Address : East Avenue Quezon City

Contact Number: 3212

Contact Person: Ms. Maria Sofia Luces

Department/Division/Section: Nursing Service Office

Inclusive Dates of Training: April 22, 2013- June 14, 2013

Company Vision, Mission, and Values:

Mission

Driven by our shared desire to improve the health status of the Filipino people we, the

PHILIPPINE HEART CENTER, shall provide comprehensive cardiovascular care en-

hanced by education and research that is accessible to all.

VisionThe PHILIPPINE HEART CENTER is the leader in upholding the highest standards of car-

diovascular care, a self-reliant institution responsive to the health needs of the Filipino peo-

ple.

Values

We believe that by sharing the following values, we shall remain true to our Mission:

We shall uphold the highest commitment to each one of our patients, giving each of them

utmost priority and ensuring everyone has everything he needs to get well, including our

dedicated care and attention.Our patients shall know us not only for our experise but also for our sensitivity and com-

passion. We try always to remember that our patients need not just cure but healing and nur-

turing. Their overall wellness is what we seek.

We shall conduct ourselves in the highest standards of professionalism and ethics. We shall

uphold fairness and honesty in all our dealings with our patients, partners and suppliers. We

believe that it is only in so doing that we preserve our right to serve the Nation and our

Countrymen.

We give what is due in every transaction or relationship. We earn respect by likewise ac-

cording the respect each one deserves, not by demanding it.We seek excellence in everthing we do by striving to be better each day. We shall be the ex-

perts in our fields of endeavor and we will not rest until we have shared this expertise with

others who have the same passion for excellence. We believe our patients and the Filipino

people deserves no less.


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Pictures of the Company (physical structures)

Philippine Heart Center

East Ave

Quezon City 9.6 km
http://maps.google.com.ph/maps?bav=on.2,or.r_qf.&biw=1280&bih=673&um=1&ie=UTF-8&gl=ph&daddr=Philippine+Heart+Center,+East+Ave,+Quezon+City&saddr=Batasan+Hills,+Quezon+City&panel=1&f=d&fb=1&dirflg=d&geocode=KX3ayKsbupczMWjopHBsLDdQ;IUDB91yWvoWx&sa=X&ei=c5http://maps.google.com.ph/maps?bav=on.2,or.r_qf.&biw=1280&bih=673&um=1&ie=UTF-8&gl=ph&daddr=Philippine+Heart+Center,+East+Ave,+Quezon+City&saddr=Batasan+Hills,+Quezon+City&panel=1&f=d&fb=1&dirflg=d&geocode=KX3ayKsbupczMWjopHBsLDdQ;IUDB91yWvoWx&sa=X&ei=c5http://maps.google.com.ph/maps?bav=on.2,or.r_qf.&biw=1280&bih=673&um=1&ie=UTF-8&gl=ph&daddr=Philippine+Heart+Center,+East+Ave,+Quezon+City&saddr=Batasan+Hills,+Quezon+City&panel=1&f=d&fb=1&dirflg=d&geocode=KX3ayKsbupczMWjopHBsLDdQ;IUDB91yWvoWx&sa=X&ei=c5http://maps.google.com.ph/maps?bav=on.2,or.r_qf.&biw=1280&bih=673&um=1&ie=UTF-8&gl=ph&daddr=Philippine+Heart+Center,+East+Ave,+Quezon+City&saddr=Batasan+Hills,+Quezon+City&panel=1&f=d&fb=1&dirflg=d&geocode=KX3ayKsbupczMWjopHBsLDdQ;IUDB91yWvoWx&sa=X&ei=c5http://maps.google.com.ph/maps?bav=on.2,or.r_qf.&biw=1280&bih=673&um=1&ie=UTF-8&gl=ph&daddr=Philippine+Heart+Center,+East+Ave,+Quezon+City&saddr=Batasan+Hills,+Quezon+City&panel=1&f=d&fb=1&dirflg=d&geocode=KX3ayKsbupczMWjopHBsLDdQ;IUDB91yWvoWx&sa=X&ei=c5http://maps.google.com.ph/maps?bav=on.2,or.r_qf.&biw=1280&bih=673&um=1&ie=UTF-8&gl=ph&daddr=Philippine+Heart+Center,+East+Ave,+Quezon+City&saddr=Batasan+Hills,+Quezon+City&panel=1&f=d&fb=1&dirflg=d&geocode=KX3ayKsbupczMWjopHBsLDdQ;IUDB91yWvoWx&sa=X&ei=c5http://maps.google.com.ph/maps?bav=on.2,or.r_qf.&biw=1280&bih=673&um=1&ie=UTF-8&gl=ph&daddr=Philippine+Heart+Center,+East+Ave,+Quezon+City&saddr=Batasan+Hills,+Quezon+City&panel=1&f=d&fb=1&dirflg=d&geocode=KX3ayKsbupczMWjopHBsLDdQ;IUDB91yWvoWxhttp://maps.google.com.ph/maps?bav=on.2,or.r_qf.&biw=1280&bih=673&um=1&ie=UTF-8&gl=ph&daddr=Philippine+Heart+Center,+East+Ave,+Quezon+City&saddr=Batasan+Hills,+Quezon+City&panel=1&f=d&fb=1&dirflg=d&geocode=KX3ayKsbupczMWjopHBsLDdQ;IUDB91yWvoWxhttp://maps.google.com.ph/maps?bav=on.2,or.r_qf.&biw=1280&bih=673&um=1&ie=UTF-8&gl=ph&daddr=Philippine+Heart+Center,+East+Ave,+Quezon+City&saddr=Batasan+Hills,+Quezon+City&panel=1&f=d&fb=1&dirflg=d&geocode=KX3ayKsbupczMWjopHBsLDdQ;IUDB91yWvoWxhttp://maps.google.com.ph/maps?bav=on.2,or.r_qf.&biw=1280&bih=673&um=1&ie=UTF-8&gl=ph&daddr=Philippine+Heart+Center,+East+Ave,+Quezon+City&saddr=Batasan+Hills,+Quezon+City&panel=1&f=d&fb=1&dirflg=d&geocode=KX3ayKsbupczMWjopHBsLDdQ;IUDB91yWvoWx


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IV. OBSERVATIONS IN THE COMPANY

What I have observed at I have observed the designated work of each

employees in the office. Many of them does the receiving and signing of

memorandum each department gives. Most of the employees are kind and

hospitable especially inside the hospital. They have a lot of policies in every

department, divisions, sections, units and wards. Like for example wearingtheir proper uniforms.

The strength and challenges of this company is that they have a well

arrange separate systems into a complete whole, in short the company is

systemized. The challenges towards the center that I knew is keeping the

good customer relationship around the company.

I think the best practice of this company is having a good director, su-

pervisors, chiefs and heads who manages the company into an appropriate

one.

My over-all observation in the office when it comes on their employeesis that they were doing their jobs well while when we talk about the office

and the hospital itself, it has a desirable environment and I think they have a

better equipments, tools and machines. In general, Philippine Heart Center

was proper and well organized.

V. PERIODIC REPORTS (daily, weekly, monthly)

What we do daily are the following:

writing memorandum orders and vacation leaves on the logbook.

What we do weekly are the following:

photocopying of sheets, receiving

What we do monthly are the following:

filing

During my whole training in Philippine Heart Center I think the problem/s that

I have encountered was doing nothing most of the time because we seldom

dont have memorandum orders which we have to give on the depart-

ments and the temperature inside our office, it was so cold and it makes me

chill.


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Tasks performed were based on the diary checked and uploaded

Date Checked by the adviser:________________________

Total no. of hours ________Signed by the Supervi-

Month: April 22May 4The following tasks were

performed:

Week No. 1 (Weekly)

Date: 22

Reading comprehension

Active learning

Speaking

Time management

Writing

Coordination

Clerical

English language

Attention to detailIndependence

Cooperation

Stress tolerance

Time In: 8:00

Time Out: 5:04

Hours Spent: 8;04

Date: 23

Time In: 7:53

Time Out: 5:06

Hours Spent: 8:14

Date: 24

Time In: 7:44

Time Out: 5:08

Hours Spent: 8:24

Date: 25

Time In: 8:05

Time Out: 5:22

Hours Spent: 8:17

Date: 26

Time In: 8:05

Time Out: 5:22

Hours Spent: 8:17

Date:

Week No. 2

Date: 29


Active learning

Speaking

Time management

Writing

Coordination

Clerical

English language

Attention to detail

IndependenceCooperation

Stress tolerance

Social orientation

Persistence

Time In: 8:07

Time Out: 5:07

Hours Spent: 8:00

Date: 30

Time In: 7:50

Time Out: 5:12

Hours Spent: 8:22

Date: 2

Time In: 8:04

Time Out: 5:12

Hours Spent: 8:08

Date: 3Time In: 7:32

Time Out: 5:23

Hours Spent: 8:51

Date: 6

Time In: 7:40

Time Out: 5:14

Hours Spent: 8:34

Date:

Month: May 624The following tasks were

performed:

Week No. 3 (Weekly)

Date: 6


Active learning

Speaking

Time management

Writing

Coordination

Clerical

English language

Attention to detail

Independence

CooperationStress tolerance

Social orientation

Persistence

Dependability

Independence

Time In: 7:40

Time Out: 5:14

Hours Spent: 8:34

Date: 7

Time In: 7:47

Time Out: 5:08

Hours Spent: 8:21

Date: 8

Time In: 7:53

Time Out: 5:21

Hours Spent: 8:28


Time Out: 5:09

Hours Spent: 8:18

Date: 10

Time In: 7:45

Time Out: 5:12

Hours Spent: 8:27

Date:

Week No. 4

Date: 20


Active learning

Speaking

Time management

Writing

Coordination

Clerical

English language

Attention to detail

IndependenceCooperation

Stress tolerance

Customer and Personal

service

Time In: 7:25

Time Out: 5:38

Hours Spent: 9:13

Date: 21

Time In: 7:50

Time Out: 6:05

Hours Spent: 9:15

Date: 22

Time In: 7:50

Time Out: 6:00

Hours Spent: 9:10

Date: 23

Time In: 7:40

Time Out: 6:00

Hours Spent: 9:20

Date: 24

Time In: 7:33

Time Out: 6:00

Hours Spent: 9:27

Date:

VI. SUMMARY OF ACTIVITIES (Weekly)


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Total no. of hours 254 hours Signed by the Supervisor:__________________________Date:_______

Month: May 27-June 7The following tasks were

performed:

Week No. 5 (Weekly)

Date: 27


Active learning

Speaking

Time management

Writing

Coordination

Clerical

English language

Attention to detailIndependence

Cooperation

Stress tolerance

Time In: 7:54

Time Out: 6:08

Hours Spent: 9:14

Date: 28

Time In: 8:04

Time Out: 7:18

Hours Spent: 10:14

Date: 29

Time In: 7:37

Time Out: 7:31

Hours Spent: 10:52


Time Out: 7:10

Hours Spent: 10:22

Date: 31

Time In: 7:47

Time Out: 6:40

Hours Spent: 10:33

Date:

Week No. 6

Date: 3


Active learning

Speaking

Time management

Writing

Coordination

Clerical

English language

Attention to detail

Independence

Cooperation

Stress tolerance

Time In: 7:51

Time Out: 7:04

Hours Spent: 10:13

Date: 5

Time In: 7:42

Time Out: 7:00

Hours Spent: 10:18

Date: 6

Time In: 7:50

Time Out: 5:50

Hours Spent: 9:00

Date: 7

Time In: 7:49Time Out: 7:31

Hours Spent: 10:41

Date:

Time In:

Time Out:

Hours Spent:

Date:

Month: _________________The following tasks were

performed:

Week No. 3 (Weekly)

Date:

Time In:

Time Out:

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Date:

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Week No. 4

Date:

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Total no. of hours ________Signed by the Supervisor:__________________________Date:_______


performed:

Week No. 1 (Weekly)

Date:

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performed:

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performed:

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VII. SELF-ASSESSMENT

A.Skills and current technology learned/

enforced:

I have learned how to use the Xerox ma-

chine.

B. Equipment, tools, testing apparatus handled

(software used included)

I havent handled any apparatus or tools be-

cause I was not assigned inside the hospital.

C. Strong points versus weak points

I think my strong points are being able to un-

derstand every instruction that they say. I can

do my job quickly. While my weak point is be-

ing quiet and shy to other people.


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VII. SELF-ASSESSMENT

D. Best experiences on the job:

For me the best experienced that I have encountered was being

able to enter all the units and wards where the patients are accommo-

dated. I saw infants and adult patients lying on their beds. I did also seen

the families crying when their loved ones was going to put in the operatingand emergency room and I feel pity for them at that very moment like Ive

wanted to become a nurse or maybe a doctor for me to give care for

them.

E. Evidence of Background preparation:

Faults committed (its causes and suggestion given by the supervisor)

My faults that I committed was there was one time that I didnt hear

what she say so I didnt follow her direction.

Personal relationship (integration with the company, attendance andpunctuality, and commitment)

Comment from co-worker (at least 3 person)


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VIII. APPENDICES (please attached)A. Curriculum Vitae

Claudine M. Domingo

Blk 10 Lot 3 San Antonio de Padua CompoundSan Mateo Rd. Batasan Hills, Quezon City

Contact no.: 09261717832Email: [email protected]

Career Objective

Seeking employment which will allow me to grow professionally, while being able toutilize my strong organizational, educational, and exceptional people skills.

Personal Information

Age : 18

Civil Status : SingleDate of Birth : September 17, 1994

Place of Birth : Rebecca Gonzaga CagayanGender : Female

Height : 5'2

Weight : 43 kilos

Religion : Roman CatholicDialects : Filipino and English

Seminar and Training Experiences

Participated the lecture- presentation on the following discussion:Dengue PreventionLeptospirosis Treatment and Prevention

4th

day of October 2012Polytechnic University of the Philippines

Quezon City Campus

Participated the International Celebration of Software Freedom Day 201215

thday of September 2012

Polytechnic University of the PhilippinesQuezon City Campus


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VIII. APPENDICES (please attached)B. OJT Endorsement Letter


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VIII. APPENDICES (please attached)C. OJT Training Memorandum


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VIII. APPENDICES (please attached)D. Monthly Task Performance Sheet


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VIII. APPENDICES (please attached)F. Final Evaluation Sheet


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VIII. APPENDICES (please attached)E. Trainees Personal Data


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VIII. APPENDICES (please attached)G. Copy Certificate of Completion


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VIII. APPENDICES (please attached)J. Facilities, equipment, Tools handled (pictures)


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VIII. APPENDICES (please attached)

K. OJT photos (minimum size 3R)Note: photo printed only (printing from CIS not allowed)


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K. OJT photos (minimum size 3R)Note: photo printed only (printing from CIS not allowed)


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M. URL of you blog/s

Which includes your resume and weekly diaries checked

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Claudine Domingo

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