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Clayton State UniversityCollege of Business

MGMT 3120 Managerial Communication Course Syllabus Spring 2016

NOTE: There is no make-up of assignments missed due to registration after class begins.

(Add-Drop Ends January 14, 2016)

Mr. Ronald E. DulaneyCollege of Business / Room T-267

http://www.clayton.edu/faculty/rdulaney OFFICE HOURS ON PAGE 9.

CSU Office: Tel (678) 466-4547 / Fax (678) 466-4599Home Office: Tel (770) 420-2011

Note: Except in an emergency, please use the class GaView (D2L) course email . This helps to keep my classes sorted by section and results in a quicker response to you. Thanks.

Course Description:

MGMT 3120 focuses on the study of the communication process within organizations, including interactive communications and related external communications. The course contains significant components of writing and speaking by students and requires “lab” activities related to job search preparations. The official writing and oral presentation assessments for B.B.A. students are administered in this course. A large number of “lectures” covering the text and course materials will be posted to GaView (D2L). It is important that they be viewed as scheduled.

Prerequisites: Admission to the College of Business; ENG 1102.Required Course Materials: (Textbook will be needed for the first class.)

The required textbook is LCS COLT (Clayton State University) MGMT 3120: Business and Administrative Communication by Kitty O. Locker and Donna Kienzler, 10th Edition (2012, 2013, 2014, or 2015). ISBN#: 9780077777-86-7 or ISBN: 978-0-077777-86-9 (This is a special soft cover edition printed for MGMT 3120, and is available at the CSU bookstore.)

NOTE: Used hard-copy versions of the 10th edition (ISBN 978-0-07-340318-2) are identical in content, and may also be found online or at other retailers; however, earlier editions are not the same and should not be purchased.

Supplemental Resources for Job Lab Assignment:101 Best Resumes to Sell Yourself (Jay A. Block) ISBN-10: 0071385525; ISBN-13: 978-0071385527 (ANY edition OK.)       2500 Keywords to Get You Hired (Jay Block) ISBN-10: 0071406735; ISBN-13: 978-0071406734 (ANY Edition OK.)      Cover Letter Magic (Wendy Enelow) ISBN is 9781593577352 (ANY edition OK.)

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CRN 20986-Section 90 MW 12:45 p.m. to 2:00 p.m.in T152CRN 20988-Section 91 MW 2:10 p.m. to 3:25 p.m. in T212

CRN 20911-Section 92 MW 6:30 p.m. to 7:45 p.m. in T101(This course is taught in a hybrid format. See schedule for specific

class meeting dates and times.)

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Supplemental Grammar and Writing Resource:Writing Success Tips Series: Available from the Center for Academic Success without charge.

Senior Exit Exam: To assist you in preparing for senior exit exams, you are strongly urged to retain course materials and text materials, such as class notes, handouts, and PowerPoint files from your core and major required courses.

Required Computer Competencies:

MGMT 3120 requires extensive use of GaView (D2L), Microsoft Word®, and Microsoft PowerPoint®. Each CSU student is required to have ready access throughout the semester to a laptop computer that meets faculty-approved hardware and software requirements for the student’s academic program. See http://itpchoice.clayton.edu for full details of this policy.

Course Learning Outcomes:

Upon completion of the course, students should be able to: Assessment Method

Outcome #1:

Know, comprehend, and apply four principles of effective business communication: a. building goodwill, b. adapting the message to the audience, c. making writing easy to read, d. using a process to plan, compose, revise, and edit a message.

Web-based Exam: Multiple Choice, T/F, Short Answer Questions

Outcome #2:

Demonstrate written communication skills by writing a clear, concise, and grammatically correct memo that accomplishes a given purpose and meets the seven criteria for effective writing as defined by the grading rubric.

A Timed writing assignment, using a case to develop and correctly address the situation and write an appropriate memo.

Outcome #3:

Demonstrate oral presentation skills by preparing and delivering a persuasive oral presentation using PowerPoint® that meets criteria in five performance elements as defined by the grading rubric.

Oral presentation in a conference room setting to an audience of students and instructor.Instructor evaluates presentation, using a grading rubric.

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In addition to the primary course outcomes, this course will enhance students’ abilities to:

1. Think critically by completing a PAIBOC/S analysis (purpose, audience, information, benefits, objections, and context/situation) for a given communication situation.

2. Demonstrate an understanding of team processes and group dynamics by working collaboratively in a diverse team to produce both written documents and presentations.

3. Use basic communication technology appropriately in a business context (e.g., e-mail, Web-based discussion boards, and PowerPoint®).

4. Complete a career planning assessment, identify their “ideal” job, and based on a job or internship posting, produce a targeted resume and cover letter that meets specified criteria.

The official writing assessment is administered in MGMT 3120.

Students who fail to pass the official College of Business writing assessment must enroll in the Communication Fitness Online Learning Center (ComFit) to diagnose and work on their writing mechanics. After completing the ComFit’s diagnostics and prescribed practice drills, an instructor will discuss the done work in ComFit with the student, review the student’s previous paper, and administer a second writing assessment before the end of the next full semester.

If a student does not pass the second administration of the writing assessment, the instructor will discuss “next steps” with the student. Passing the writing assessment is a College of Business requirement. Re-taking and passing the Assessment is expected before the end of the next full semester following the semester in which the College of Business Writing Assessment was first taken.

Course Administration: GaView (D2L)

This course will be partially administered though GaView (D2L). Primary communication for MGMT 3120, including e-mail, will be handled through the course GaView (D2L) site. Therefore, it is essential that students access GaView (D2L) on a daily basis.

To make sure your computer is properly configured for GaView / D2L, click on the hyperlink on the GaView (D2L) Log-In page. For help, contact the HUB@ http://www.clayton.edu/hub

Course Requirements and Expectations:

To achieve the learning objectives, specific grading criteria will be provided for each individual assignment or activity. It is very important to your success in the class that you view the audio/PowerPoint ® presentations on the class GaView (D2L) home page. These ARE the primary class lectures.

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Top Five Skills Employers Seek

According to the Wall Street Journal . . . .

1. Communication skills2. Interpersonal skills3. Ability to work well in teams4. Analytical / problem-solving

skills5. Computer skills

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Classroom Meetings and Activities

Class sessions will focus on application of concepts and principles drawn from the assigned readings, voice-over PowerPoints, and pre-class exercises. The delivery will be both experiential, and lecture based, with emphasis on the experiential. Regular, punctual class attendance and active participation will be essential to the learning experience. After the first “tardy,” each subsequent tardy will reduce the final letter grade points calculations by 15 points. Students are expected to view the posted voice-over PowerPoint lectures, and to complete the required readings and exercises prior to each class.

A copy of the assigned pre-class exercise is due to the instructor at the beginning of the class as part of the participation grade. Another copy is to be used for team discussions. Absences do not relieve the student of responsibility for knowledge gained from classroom activities.

After the first absence, each unexcused class meeting missed will reduce the final grade points calculations total by 30 points.

Self-Directed Learning

Independent study includes reading assignments from the text, listening to audio/PowerPoint® lectures, and completion of practice exercises. Pre-class practice exercises are due at the beginning of a number of classes. Knowledge of concepts and principles based on the weekly reading assignments and audio lectures will be assessed by graded quizzes administered through GaView (D2L). The quizzes will be “open book” and timed.

Quiz submissions are due by midnight on Sunday for the previous week’s work and will not be available after the deadline. No exceptions. (Hint: Don’t wait until the last minute!)

Collaborative Teams

Working and communicating effectively in teams, both on-site and virtually, is a key managerial skill in today’s business environment. Accordingly, each student will be assigned to a team consisting of 4 to 6 students. In addition, there will be two “mini-teams” within the larger team. Team members will work together on a variety of activities and provide editing / coaching support to each other on the writing and oral presentation assignments. Participation and contribution to the collaborative process by each team member will be graded based on peer evaluations. A student not submitting a peer evaluation for each team member when the evaluations are due will earn only 50% for his or her own peer evaluation grade, as submitted by team members.

Graded Writing Assignments and Job Search Lab / Resume Assignment

There will be four mini-team graded writing assignments, plus the COB Writing Assessment, in addition to the resume / cover letter / job posting assignment. Complete instructions for each assignment, including grading criteria, will be posted on GaView (D2L). Assignments will only be accepted if submitted when due. “Problems with technology” will not be an acceptable excuse for late or missing assignments.

Hint: Please do NOT wait until just before class to attempt to print. Murphy’s Law means that if you do, that is when the printer will not be working, or there will be a line! Remember, if you are late to class, the paper will be late, and will not be accepted.

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Writing Assessment

The official B.B.A. College of Business Writing Assessment will be administered in class on laptops using MS Word. Students will be required to complete a situation analysis and write a one-page memo based on a case situation. The memo will be graded on both content and correctness using the same criteria as the course writing assignments. (See pages 2 and 3 for details for students who fail to pass the official College of Business writing assessment.) If not taken when scheduled, it must be taken for no class credit by the end of the following semester.

PowerPoint Assignment and Oral Presentation

Each student will design and deliver an 8-minute persuasive oral presentation in a small group, conference room setting, supported by PowerPoint and other appropriate media. No make-ups. Presentations taking less than 6 minutes or more than 10 minutes will earn no more than 115 points of the 150 possible points for the assignment. Detailed assignment instructions are posted on the class homepage.

The oral presentation will be based on a case situation. This presentation will serve as the official B.B.A. oral communication skills assessment. Students who do not achieve 120 out of 150 points (70%) will be required to attend a special coaching session, revise the presentation, and present again at a time determined by the instructor and student, but not later than the end of the next full semester.

Mid-term Exam

There will be one exam at midterm, worth 100 points. The exam will be administered on laptops through GaView (D2L) according to the Course Schedule. This exam will be closed book and will include material covered in all self-study and team assignments. The exam will consist of multiple choice, true-false, and fill-in-the-blank questions. The focus will be on application and synthesis rather than simple regurgitation of facts. The weekly quizzes will serve as a preview of both the midterm exam content and methodology.

The exam date is firm, and except as noted, can not be “made up.” If the exam must be missed, the student must notify the instructor in advance and provide written documentation for the absence. An excused absence for medical reasons requires a written excuse from a doctor’s office. The instructor reserves the right to exercise personal judgment in allowing make-up exams and deducting points for exams taken after the published exam date.

Job Search Development Lab

This self-directed study lab consists of a series of activities designed to help students:

Think deeply about their career choices and identify their “ideal job.” Determine personal “transferable skills.” Produce an effective resume, and cover letter. (Supported by a job or internship

posting.)

This assignment is to be completed by using the supplemental reference books, utilization of the CSU Career Services resources, and in collaboration with your team members.

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Grading System, Scale, and Policies

No assignments are accepted late, and no “make-ups” will be scheduled.

COMPONENT DUE POINTS *Weekly Quizzes: 8 @ 15 points each * [Taken in D2L / GaView]

Quiz Due Dates: ____ ____ ____ ____ ____ ____ ____ ____ ____ Students

← Add ↓Dates Here

120

Midterm Exam [Taken in D2L / GaView] 100 Job Search Development Lab 170

(Cover Letter 50 points; Resume 100 points; Job Posting 20 points) Writing Assignment # 1: Informative Memo / Mini-Team 100 Writing Assignment #2: Negative / Bad News Memo / Min-Team 100 Writing Assignment # 3: Persuasive Direct Request Memo / Mini-Team 100 Writing Assignment #4: Persuasive Problem Solving Memo / Mini-Team 100 COB Writing Assessment ** Also Serves as Graded Course Assignment 100 Persuasive Oral Presentation / Individual (See Schedule in Syllabus) 150 Peer Evaluations (2): Collaboration (Due with oral presentation)

Evaluation #1: 100 points for Mini-Team Writing Assignments 1, 2, 3, and 4.Evaluation #2:

100 points for Contributions to Large Team Assignments.

_____

_____

100

100

Participation Points (“P Points”) Pre-Class Exercises: 8 @ 10 points each*** Due Dates: ____ ____ ____ ____ ____ ____ ____ ____

←AddDates Here

80

Total Course Points 1320****Potential Extra Credit Opportunities up to 25

*Weekly Quizzes: Must take all 9 (in D2L) when scheduled. No make-ups; lowest grade dropped.

**Note: 70 points (70%) must be earned for the B.B.A. required COB Writing Assessment. Students who do not earn a minimum of 70 points will be required to take the ComFit program described in the syllabus and retake the Writing Assessment until passed. See syllabus for additional details.

***Participation Points / Pre-Class Exercises: No make-ups.

****Extra credit may be earned, IF offered, only if ALL “regular” assignments are completed and on time, except for certain bonus opportunities, IF offered.

Grading Scale:

A = 1181 to 1320 pointsB = 1049 to 1180 pointsC = 917 to 1048 pointsD = 785 to 916 pointsF = Less than 785 points

Students will have 48 hours to protest a grade after a grade is posted to the GaView class grade book, is returned in class, or is available for pickup. No grades will be reviewed, adjusted or changed unless the request is received within 48 hours of the grade being posted, returned, or made available for pickup.

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Our Mission

The Mission of the College of Business is to: 

Prepare a diverse student body for business and professional careers by providing a quality education.

Provide a student-centered environment, using technology to enhance student learning.

Support faculty in applied and instructional research and service to the profession.

Serve primarily the metropolitan Atlanta area.

Academic Integrity:Academic integrity is of paramount importance at Clayton State University. Students are expected to abide by the Student Code of Conduct as outlined in the University’s official Student Handbook. Students violating the CSU Code of Conduct will receive an “F” for the course.

Special Accommodations:

Individuals with disabilities, who need to request accommodations or obtain this document in an alternative format, please contact the Disability Services Coordinator, Edgewater Hall Room 255; phone 678-466-5445. (No accommodations can be made until the appropriate documentation from the Disability Resource Center is received by the instructor.)

Student Policies:

Students are expected to abide by all policies in the University Catalog, Student Handbook, and the list of Basic Student Responsibilities posted on the Registrar’s Web site: http://adminservices.clayton.edu/registrar/

Other Information: Most lectures will be delivered on GaView (D2L). You may need RealPlayer.® It can be

downloaded for free @ http://www.realplayer.com. Please observe good classroom etiquette: cell phones and all PDAs off; computers closed

unless being used in a classroom assignment. Computers, phones, or PDAs used in class for other than class assignments will result in a

loss of 10 points per occurrence from the total points calculations used to determine the final semester grade. Points loss doubles each time after the first time in the same class meeting.

Please seek individual assistance from the instructor if needed. Be sure to check the College of Business Web site for academic and career advisement:

http://business.clayton.edu/advisement/default.htm

Course Schedule:

The following course schedule provides a detailed checklist of topics and assignments by week. This syllabus / course outline provides a general plan for the course.

* The instructor reserves the right to make periodic changes to content, requirements, and schedule to accommodate the needs of the class and to fulfill the goals of the course.

This course syllabus and accompanying course schedule provide a general plan for the course. Adaptations to schedule and/or content during the semester will be communicated in advance, and only those changes absolutely necessary will be made.

Watch your email, both the class GaView / D2L and the regular CSU email, EVERY day for notices that may relate to class changes. Not reading an announcement or change does not negate any expectation contained or announced in a group or individual email.

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Unless otherwise instructed, all papers and assignments submitted must have your name typed on the assignment. Loss of points will result from handwritten names, and for assignments to be accepted, they MUST be typed. No name on paper when submitted, no grade and no “corrections” to add name later.

When provided, use the templates to complete assignments. Please be sure your NAME is TYPED on each assignment.

All assignments, including pre-class exercises, are due at the beginning of class and to earn any credit must be on time. Being late to class means the paper is late and will not earn credit.

Notes:

Operation Study: At Clayton State University, we expect and support high motivation and academic achievement. Look for Operation Study activities and programs this semester that are designed to enhance your academic success such as study sessions, study breaks, workshops, and opportunities to earn Study Bucks (for use in the University Bookstore) and other items.

Instructor/Course evaluations will be available on the DUCK from April 18-May 2.

Grades will be available on May 13 for students who complete the instructor course evaluations.

Grades will be available on May 26 for students who DO NOT complete the course evaluations.

Athletics

Those students participating in CSU sponsored competitions who will miss class must document those events in advance and submit any assignments prior to the due date if the event necessitates being absent when the assignment is due. Class attendance policy applies unless event documented in advance.

The CSU policy concerning children in classes and on-campus:Work areas of the campus and housing facilities generally are not appropriate environments for extended visits by children unless a University-sponsored program or event designed for children is being held in such areas.

The following sections address the presence of children in specific different areas of campus: University Grounds

Supervised children of responsible-adult visitors and guests are encouraged to enjoy the campus grounds and are subject to the Use of Outdoor Facilities Policy.

Buildings, Offices and Work SpacesChildren are welcome to visit buildings, campus offices and non-instructional and non- hazardous work spaces for short, occasional visits when accompanied by a responsible adult.

ClassroomsAttendance at class meetings should be limited to instructors, enrolled students, prospective students, and visitors invited by the instructor to contribute to student learning in the course.

If, despite this policy statement, a student brings a child to class, the faculty member may treat the presence of the child as Disruption of the Learning Environment as outlined in the Code of Student Conduct, and the student may be subject to disciplinary procedures as provided in the Student Resource Handbook.

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Mr. Ronald E. DulaneySenior Lecturer of Management

College of Business / Room T-267

Office Hours:(Subject to Change with appropriate notice to classes.)

Spring Semester 2016

January 11 through February 1and

April 6 through May 2

Mondays and Wednesdays

11:00 a.m. - 12:30 p.m. and 5:00 p.m. - 6:00 p.m. 

______________________________________

February 3 through April 4

Mondays

11:00 a.m. - 12:30 p.m. and 3:30 p.m. - 6:00 p.m.

Wednesdays

2:30 p.m. – 3:30 p.m.

______________________________________

*****

By Appointment

Although not required, but because other University or College meetings or activities may conflict with posted office hours, I recommend that you make an appointment, even if you plan to meet during posted office hours.

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MGMT 3120 Managerial Communications:

Course Schedule and ChecklistSpring Semester, 2016(Add-Drop Ends January 14)

Note: Chapter readings are from the text LSC COLT (Clayton State University) Business & Administrative Communication (BAC) 10th Edition.

Note: Assignments shown under a particular week are to be completed prior to the first day that class meets that week.

Week of January 11 (Week 1)Course Orientation / Form TeamsChapter 1: Succeeding in Business Communication

For Class on Monday, 1/11 Tour the MGMT 3120 GaView course site https://swan.clayton.edu/cp/home/displaylogin.

Note: The course site will not be available to late registration and drop/add students until after files have been synchronized with the DUCK.

Check the GaView / D2L Class Bulletin Board.

Discuss Teams Formation and Peer Evaluations

For Class on Wednesday , 1/13 Read and Study Chapter 1 and Appendix B in BAC. (Writing Correctly) Listen to audio (Voice-over PowerPoint) Lecture on Chapter 1 Review the following documents from GaView / D2L:

Quiz Ground rules Ground Rules for Pre-Class Exercises Writing Success Tips Series:

Commonly Confused WordsComma Splices, Run-Ons, FragmentsComma UsagePronounsSubject-Verb AgreementProofreading

FYI: “Add/Drop” ends Thursday, 1/14/2016.

Sunday, 1/17 Deadline to take Pre-test: Writing Mechanics (Up to 5 bonus points)Deadline to take Orientation Quiz (Up to 5 bonus points)Note: These two quizzes are “bonus” opportunities and can not be “made up” if not yet attended the class.

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Week of January 18 (Week 2)Chapter 2: Adapting Your Message to the Audience

MLK Holiday / No Class Monday, January 18

For Class on Wednesday , 1/20 (Note: January 21 is “no show” deadline.) Speaker: CSU Career Services / Instructions for Job Search Development Assignment

Read and Study BAC Appendix B (Writing Correctly). Read and study Chapter 2. Listen to audio (Voice-over PowerPoint) Lecture on Chapter 2 Complete Pre-Class Exercise #1: Adapting Your Message to Audience (10 points).

Sunday, 1/24 Deadline to take Quiz 1 on Chapter 1 (15 points) GaViewDeadline to take Quiz 2 on Chapter 2 (15 points)

Week of January 25 (Week 3)Chapter 3: Building GoodwillChapter 5: Planning, Composing, and Revising (Making Your Writing Easy to Read)

For Class on Monday, 1/25 Review, print, and bring to class a copy of: Collaborative Skills and Peer Evaluation. Read and study Chapter 3 Listen to audio (Voice-over PowerPoint) Lecture on Chapter 3

For Class on Wednesday , 1/27 Read and study Chapter 5. Listen to audio (Voice-over PowerPoint) Lecture on Chapter 5 Part 1 Complete Pre-Class Exercise #2: Building Goodwill (10 points)

Sunday, 1/31 Deadline to take Quiz 3 on Chapter 3 (14 points)

Week of February 1 (Week 4)Chapter 5: Planning, Composing, and Revising (Making Your Writing Easy to Read)

For Class on Monday, 2/1 Read and study Chapter 5. Listen to audio (Voice-over PowerPoint) Lecture on Chapter 5 Part 2 Complete Pre-Class Exercise #3: Passive Voice and Stronger Verbs (10 points).

No Class on Wednesday, 2/3

Sunday, 2/7 Deadline to take Quiz 4 on Chapter 5 (15 points) Deadline to take Quiz 5 on Chapter 5 (15 points)

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Week of February 8 (Week 5)Chapter 7: Communicating Across Cultures

For Class on Monday, 2/8 Listen to audio (Voice-over PowerPoint) Lecture on Chapter 7 Complete Pre-Class Exercise #4: Dimensions of Diversity: The Tale of “O” (10 points)

No Class on Wednesday 2/10 Reminders: Have you reviewed Chapter 12: “Building Resumes”? Have you reviewed the Supplemental Resources Listed on Page 1 of Syllabus? Have you used Career Services’ options to help with your Resume (Lab) Assignment?

Sunday, 2/14

Week of February 15 (Week 6)For Class on Monday, 2/15 Review class GaView / D2L for Microsoft Word Comments /Track Changes links, etc. Bring your laptop for a practice session on how to use MS Word Comments / Track Changes Complete Pre-Class Exercise #5: Key Concepts Chapters 1, 2, 3, and 5 (10 points) Bring your laptop, power cord, and Ethernet cable to complete a practice test for the midterm

exam. Review the Exam Study Guide.

No Class on Wednesday, 2/17

Sunday, 2/21 Complete preparation for next week’s examNote: Midpoint grades will be submitted by 2/28/16. (Midpoint grades reflect only those grades earned to date, and are not 50% of the total value of the final semester grade.)

Week of February 22 (Week 7)Exam Chapter 9: Sharing Information and Positive Messages

For Class on Monday, 2/22 Exam (Midterm) Is GaView / D2L based; laptop computers required). Covers Chapters 1, 2, 3, 5, 7, Appendix B, and Lecture notes: 100 points.

For Class on Wednesday , 2/24 Chapter 9: Sharing Informative & Positive Messages Read and study Chapter 9. Listen to audio (Voice-over PowerPoint) Lecture on Chapter 9 Review organizational pattern for Informative and Positive Memo Assignment Complete Pre-Class Exercise #6: Writing an Informative and Positive Memo (10 points).

Sunday, 2/28 Deadline to take Quiz 6 on Chapter 9 (15 points)

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Week of February 29 (Week 8) Resume Assignment and Mimi-Team Memo #1

For Class on Monday, 2/29 Resume / Cover Letter / Job Posting due (hard copy of each) at beginning of class (170 points).Mini-Team Informative / Positive Memo #1 Due at Start of Class

No Class on Wednesday, 3/2 (Teams may use the classroom to work on team assignments.)

Week of March 7 CSU Spring Break / No Classes This Week

Week of March 14 (Week 9)Chapter 10: Delivering Negative Messages

For Class on Monday, 3/14 Complete Pre-Class Exercise #7: Listening Skills Self-Assessment (10 points). Read the document Interpersonal Communication. Review (prior to class) the document Use of Media & Technology. Review organizational pattern for a Negative Memo

No Class on Wednesday, 3/16 (Teams may use the classroom to work on team assignments.)

By Sunday, 3/20

Week of March 21 (Week 10)Chapter 11: Crafting Persuasive MessagesChoosing a Case for your Oral Presentation

For Class on Monday, 3/21 Mini-Team Negative Memo #2 Due at Start of Class Read and study Chapter 11. Listen to audio (Voice-over PowerPoint) Lecture on Chapter 11 Review and bring to class the Oral Presentation case and instructions. Rank the cases in

terms of your preference. Review organizational pattern for a persuasive Direct Request Memo We will make case selections within each team during class. Complete Pre-Class Exercise: #8: “10 Commandments of E-mail (10 points).

No Class on Wednesday, 3/23 [Teams may use the classroom (if available) for team preparations.]

Sunday, 3/27 Deadline to take Quiz 7 on Chapter 11 (15 points)

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Note: Friday, March 4th is the deadline for withdrawal without accountability.

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Week of March 28 (Week 11)Chapters 6: Designing DocumentsChapter 16: Creating Visuals and Data Displays

For Class on Monday, 3/28 Mini-Team Persuasive Direct Request Memo #3 Due at Start of Class

Read Chapters 6 and 16. Listen to audio (Voice-over PowerPoint) Lecture on Chapters 6 and 16 (Voice-over lecture

titled “Chapter 6) Bring your laptop. We will work on techniques for effective PowerPoint® design. Print and bring to class the instructions for the Persuasive Oral Presentation assignment. Review organizational pattern for a Persuasive Problem Solving Memo

Class on Wednesday, 3/30 TBA (Teams may use the classroom, if available, for team preparations.)

Sunday , 4/3 Deadline to take Quiz 8 on Chapters 6 and 16 (15 points)

Week of April 4 (Week 12)Chapter 19: Making Oral PresentationsBegin Rehearsals for Presentation Opening

For Class on Monday, 4/4 Mini-Team Persuasive Problem Solving Memo #4 Due at Start of Class Prior to class, begin to design PowerPoint slides you plan to use in Persuasive Oral

Presentation assignment. You will review these with your team members during class. Bring your laptop to class. Read and study Chapter 19 Listen to audio (Voice-over PowerPoint) Lecture on Chapter 19

For Class on Wednesday , 4/6 Teams 1, 2, and 3: Prepare the opening for your oral presentation. Each person will present

his or her opening in class (1 to 2 minutes.) All team members’ on one flash drive, please.

Sunday, 4/10 Deadline to take Quiz 9 on Chapter 19 (15 points) Complete the design of your persuasive presentation. Begin / continue rehearsal. Review the document Writing Assessment for an overview of the writing assessment process

Week of April 11 (Week 13)For Class on Monday, 4/11 Teams 3 complete, if needed; 4, and 5, prepare the opening for your oral presentation. Each

person will present his or her opening in class (1 to 2 minutes). Bring your laptops. *Team 1 (ONLY) Rehearsal / Room T236.

Class Room Room T236*Mon 4/11 Teams 2, 3, 4, 5 Team 1 (rehearsal) Wed 4/13 Team 2 (rehearsal) Team 1 (presentation) *Teams 3, 4, 5, excused

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Sunday, 4/17 Complete the design of your persuasive presentation. Begin / continue rehearsal. Review the document Writing Assessment for an overview of the writing assessment process

Weeks of April 18 (Week 14)See chart below:

MGMT 3120-02: Oral Presentation ScheduleDate Room T-152 Room T236Mon 4/18 Team 3 (rehearsal) Team 2 (presentation) *Teams 1, 4, 5, excusedWed 4/20 Team 4 (rehearsal) Team 3 (presentation) *Teams 1, 2, 5, excused

Week of April 25 (Week 15) See chart below: MGMT 3120-02: Oral Presentation Schedule

Mon 4/25 Team 5(rehearsal)Room T152

Team 4 (presentation)Room T236

*Teams 1, 2, 3, excused

Wed 4/27 Team 5 (presentation)Room T240A

*Teams 1, 2, 3, 4,,excused

*Teams are to use this time to prepare for their presentations and to review for the writing assessment.

Reminders: ( See the complete assignment instructions posted in the class D2L homepage .)

1. Review your presentation against the Grade Sheet criteria. Practice your presentation to insure the timing (8 minutes, + or – 1 minute). Presentations shorter than 6 minutes or longer than 10 minutes will receive no more than 105 points of 150 possible points.

2. No notes are to be used, and will not be allowed during oral presentation.

3. Bring a packet to your presentation containing the following items arranged in this order:a. Oral Presentation Grade Sheet b. Printed copy of your PowerPoint slides (6 per page format / grayscale).c. Other handouts used in the presentation (if applicable)d. A completed Collaborative Peer Evaluation Form for each team member. [100 points

for Mini-Team and 100 points for complete team. (200 total points can be earned.)]e. Peer evaluations not submitted at the beginning of the assigned team oral

presentation time will lose 50% of the points otherwise earned. No peer evaluations are to be completed in class, will not be accepted if any part is done in class, and will not be accepted “late.”

f. STAPLE only please (no covers or binders) BEFORE arriving.4. Each team will use one computer for the oral presentations. Please bring all team members’

PowerPoint files pre-loaded on the same flash (thumb) drive. One team member is be selected by the team to bring thumb drive to the presentation. Team sets deadline to complete drive.

5. Team members late to class will have substantial points deducted from final assignment point score for each minute late.

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Week of May 2 For Class on Monday , 5/2

The College of Business Writing Assessment will be given on MONDAY, May 2, and will count as the final exam for MGMT 3120.

The official B.B.A. College of Business Writing Assessment will be administered as the exam for this class. This assessment will be administered on laptops using MS Word and emailed to the instructor’s D2L / GaView email address. 100 points. (70 points are required to pass the assessment.) This also serves as a graded assignment for the course, and as a course assignment can not be made up. As the COB Writing Assessment, however, it MUST be taken and passed (before the end of the following semester) in order to enroll in the capstone class. (No course points will be earned for the “make-up.”)

Final Grades:

Final grades have to be submitted to the registrar by Wednesday, May 11 (11:59 p.m.).

Remember….students who complete confidential on-line evaluations of the course AND the instructor during the evaluation period (valuation forms will be posted on the DUCK ) will have access to their final class grades on 5/13, and will not have to wait for the registrar to post final grades on 5/26.

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Student Professional Development Dress is a strong non-verbal communication to those with whom you interact, and is critical in making the right first impression.

An important element to being a professional is knowing how to “look the part.”  Knowing how to dress professionally will help you make great first impressions and establish credibility throughout your career.  As a result, The College of Business has instituted a Professional Dress Day for ALL Business courses.  These days are usually scheduled on the same days as the COB Jim Wood’s Speaker Series speakers are scheduled on campus.

The Jim Woods Speakers schedule will be announced and posted on the College of Business website.  Dressing for success is different for men and women so please see the list below for hints on what to wear:

Women's Attire (adapted from www.jobsearch.about.com)Dark colored, conservative dress, suit, or slacksCoordinated blouse Moderate shoes Limited jewelry Neat, professional hairstyle Sparse make-upManicured nails  Men's Attire (adapted from www.jobsearch.about.com)Dark colored, conservative suit (Dark slacks and blazer can also be worn)White or light blue long sleeve shirt Conservative tie Dark socks, professional shoes Very limited jewelry Neat, professional hairstyle Neatly trimmed nails Pictures of properly dressed students (and interview tips) can be found at:

RECOMMENDED READING: (Not required for course.)

Success Through a Positive Mental Attitude by Napoleon Hill and W. Clement Stone ISBN 0-671-74322-8Think and Grow Rich by Napoleon Hill ISBN 0-449-21492-3 How to Win Friends and Influence People by Dale CarnegieISBN 0-671-72367-0The Magic of Thinking Big by David J. Schwartz ISNB 0-671-64678-8Psycho-Cybernetics, A New Way to Get More Living Out of Life by Maxwell MaltzISNB 0-671-70075-8How to Get Control of Your Time and Your Life by Alan Lakein ISBN 0-451-16772-4What Color Is Your Parachute? A Practical Manual for Job-hunters and Career-Changers by Richard N. BollesISBN-10: 158008270X; ISBN-13: 978-1580082709 (ISBIN numbers change with each revision.)

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