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C L E A N L A N G U A G E Q U E S T I O N S
S A N TA B A R B A R A A G I L E M E E T U P - W O R K S H O P
Andrea ChiouJan 06, 2016
Andrea Chiou@andreachiou
Blog: www.adaptivecollaboration.com
Agile Coach at Santeon
Virginia Satir
G E R A L D W E I N B E R G
David Grove
Caitlin Walker
Marshall Rosenberg
Jim McCarthy Michelle McCarthy
James Lawley and Penny Tompkins
M E TA P H O R WA R M U P
Person 1: Life is like……
Person 2: (answers Person 1’s prompt)
Person 3: because….. Life is like …..
W H O I S H E R E ?
W H AT W O U L D Y O U L I K E T O K N O W
B E F O R E W E B E G I N ?
O R I G I N S
David Grove was a hugely successful psychotherapist in the 1980s who treated trauma patients.James Lawley and Penny Tompkins - modeled how David did this by observing him for many months.
Others have applied it to other domains and daily living.
http://www.cleanlanguage.co.uk
Fostering learning, action, and reflection in all sorts of group and organizational settings
www.trainingattention.comwww.cleanlearning.co.uk
Caitlin Walker
W H E R E H A S I T B E E N U S E D ?
BusinessInterviews
Hiring Coaching
In IT
Helping teach young kids
math, spelling, and music - everyday use
DoctorsGeriatric care
Facilitating change in large organizations; creating visions
In therapy and social work
In Police Investigation, to prevent leading questions while interviewing
In ISO 9000 audits
CLEAN LANGUAGE (outside of world of its origins)
PAT T E R N S O F I N T E R A C T I O N
• BASED ON OBSERVATIONS
• OUR UNIQUE STYLE
• THE CULTURE
• THE CONSTRAINTS
A N D … AT T I M E S F I N D O U R S E LV E S W I T N E S S I N G
• MISALIGNED GOALS
• DISAGREEMENTS
• LESS THAN STELLAR MEETINGS• MISSED
OPPORTUNITIES
O R AT T I M E S W E O B S E R V E
• ONE PERSON DOMINATING CONVERSATION
• UNEVEN PATTERNS
• GUESSING GAMES
• THE KARPMAN DRAMA TRIANGLE (rescuer, blamer, victim)
C L E A N Q U E S T I O N S A R E C O N T E N T F R E E Q U E S T I O N S
• WHICH ELICIT METAPHOR
• WHICH LEAD TO CONTENT RICH THINKING
• WHICH FOCUS ATTENTION
• WHICH LEAD TO MAPS/MODELS
LOCATION(
Where%is%…?%
Whereabouts%%is%…?%
ATTRIBUTES(
What%kind%of…?%
Is%there%anything%else%about…?%%
SEQUENCE(AFTER(
Then%what%happens%?%
What%happens%next?%
SEQUENCE(BEFORE(
Where%could%…%come%from?%
What%happens%just%before?%
METAPHOR(
That’s%…%like%what?%
Agile%Santa%Barbara%–%Intro%to%Clean%Language%QuesFons%
LOCATION(
Where%is%…?%
Whereabouts%%is%…?%
ATTRIBUTES(
What%kind%of…?%
Is%there%anything%else%about…?%%
SEQUENCE(AFTER(
Then%what%happens%?%
What%happens%next?%
SEQUENCE(BEFORE(
Where%could%…%come%from?%
What%happens%just%before?%
METAPHOR(
That’s%…%like%what?%
Agile%Santa%Barbara%–%Intro%to%Clean%Language%QuesFons%
W H AT W O U L D Y O U L I K E T O H AV E H A P P E N ?
F I V E S E N S E S - P R A C T I C E # 1
PRACTICE SESSION #2
Learning at your best
Parenting at your best
Coding at your best
Coaching at your best
Studying at your best
Designing at your best
W H E N Y O U A R E _ _ _ _ AT Y O U R B E S T, Y O U A R E L I K E W H AT ?
P R A C T I C E
M A R I A N WAY
This book is an excellent guide to Clean. Laid out simply with beautiful illustrations and examples.
J U D Y R E E S A N D W E N D Y S U L L I VA N
This book is a gentle introduction to Clean with plenty of exercises and examples for everyday uselearncleanlanguage.com xraylistening.comwww.cleanchange.co.uk
http://judyrees.co.uk/metaphor-mastery-discount-offer/
W H O I S U S I N G I T ?
https://leanpub.com/whoisusingclean/c/agileSB
Q & A , F E E D B A C K A N D A P P R E C I AT I O N S