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Capability and Leadership Framework
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7 Steps to Becoming an Engaging Leader
1. Lead with purpose
2. Accept that we don’t see the world as it is
3. Listen! It’s the most powerful influence skill
4. Speak up authentically
5. Be proactive and exercise your power to act
6. Be an enabler
7. Think visually
Steps to Becoming an Engaging Leader
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7
How do you get people to willingly follow your lead?
What are some of your current leadership challenges?...
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1. Lead with Purpose
A strong sense Meaning and Purpose is essential for the human to thrive
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The Levers of Change
D x P V x F > R
DissatisfactionPurpose, Vision
First StepsResistance
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Judgement Movement
These are Choices...
RIGHT / WRONG! WHERE TO?
2. Accept That We Don’t See The World As It Is
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People are different...
...predictably different
Let’s take a look at how people differ...
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Outgoing
Reserved
Peo
ple
Dom
inan
t Influence
Stea
dy
Conscientious
Nee
d to
Get
it d
one Need to get noticed
Nee
d to
get
alo
ng
Need to get it right
Avoid being ripped off Avoid loss of approval
Avoid conflictAvoid change
Dominant Direct Determined Demanding Decisive Doer Defiant
InspiringInfluencingImpressionable InterestingImpressiveInvolvedIllogical
SupportiveStableSteady SweetStatus quoShySubmissive
CautiousCalculatingCompetentCognitiveConscientiousCarefulCold
10%
30%
35%
25%
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3. Listen! It’s The Most Powerful Influence Skill
• Attending
• Silence (Passive Listening)
• Acknowledgments
• Door-Openers andInvitations to Talk
• Active Listening
Influence is a Two-Way Street
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1. Expressing yourself
2. Saying No
3. Asking for help
4. Addressing unacceptable behaviour
5. Apologising
6. Giving feedback
7. Saying thank you
4. Speak up Authentically
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Balance Courage & Consideration
Co
ns
ide
rati
on
CourageLow High
High
Lose / Lose
Lose / Win Win / Win
Win / Lose
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Choice – the ultimate freedom
Stimulus Reaction
Stimulus ResponseCHOICE
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5. Be Proactive and Exercise Your Power to Act
6. Be an Enabler
Level of Readiness
High Moderate Low
Attitude (commitment confidence)
Usually Often Occasionally Seldom
Ability(knowledge &
skill)Great Ability Good Ability Some Ability
Little Ability
Leadership Style
Follower Directed Leader Directed
Delegating Supporting Coaching Directing
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Using More than One Leadership Style
Re
lati
on
ship
B
eh
avio
ur
Task BehaviourLow High
High
Self Reliant Performer
Delegating
Capable but Cautious Performer
Supporting
Disillusioned Learner
Coaching
Enthusiastic Beginner
Directing
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7. Think Visually
Visual Thinking... It’s like a Swiss Army Knife for the Brain…
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Brain Power!“The number of associations the human brain can make can be represented by a 1 followed by 10.5 million kilometres of
zero’s.” Professor Anokhin
“If we fed 10 items of information to a normal human brain every second for a lifetime, that brain would be less than
half full.” Professor Rosenzweig
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Thank you
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