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Onboarding A Positive New Employee Experience
OnboardingA Positive New Employee Experience
Onboarding – what is it?- Employee Orientation- Organisational Socialisation- Employee Adjustment- Traditionally your ‘induction process’- Employee Engagement prior to start date- Your first contact with the ‘New employee’- Chance to give a positive first impression
Current process- New starter welcomed by a pack of documents- Sometimes the only contact prior to first day- A busy induction schedule for first few months- Orientation- Company policies & procedures- Product knowledge
- Can be very daunting- Slow route to becoming an effective employee- 22% of new starters leave in first 6 months
(CIPD Recruitment, Retention and Turnover Survey)
Why change?- It’s a generation thing – X, Y, Z - 1st impressions count- Make new starters more aware of- Your organisation- The culture - What to expect- Company policy
- Improved efficiencies in HR- Employees become effective sooner
#CiphrEvent
Case study – KCOM Group- Communications Service provider- 2000 Employees- Complex business structure
Why Onboarding for KCOM?
-Technology company that prides itself on the personal touch- Spend a lot of money, time and care recruiting good quality staff- However, felt that:- they lost contact/momentum after recruitment
process- the induction process was inefficient for both KCOM
HR and new employees
MyWelcome - Provides new employees an interactive portal that:- Reduces the admin burden on HR; - Improves the communication process;- Provides all the relevant information using
documentation, videos, PPT, etc- Captures missing information; - Takes advantage of their eagerness to learn;- Reduces the induction process; and- Gets new employees used to MyHR (Ciphr Net)
Summary
- Great user experience for New Employees- An effective way to share information to New Employees- Helps them become more effective and productive earlier- Helps manage compliance with policies- Streamlined and more effective process
Any Questions?
