1106MeridianSt.STE212Anderson,In46016317-296-7314www.element212.com

Client Liaison Job title: Client Liaison Reporting to: Brand Strategist Hours: Full-time position Responsibilities To assist the Brand Strategists with client communications and administrative and strategy support to complete projects. Job Duties

• Assists Brand Strategists in client communications o Manages day-to-day client communications o Schedules client meetings o Works with client on attaining information and approval of work o Monitors priority email to assign work o Write and send clients regular (weekly in most cases) project

updates/needs • Manages tasks in Basecamp • Supports strategists to monitor industry trends for new opportunities with

each client industry • Resolves clients’ concerns • Works with outside vendors to expand opportunities for clients and when

needed for specific projects • Assist and possibly oversee some strategy projects with specific clients

Skills & Capabilities

• Strong and effective in the areas of verbal and interpersonal communications, and time management

• Embraces excellence in customer service • Responds quickly to unplanned client requests and able to resolve issues

without conflict • Self-motivated and able to take initiative • Can work independently and well within a team environment • Knowledge and grasp of the principles and methods for showing, promoting

and selling products and/or services • Knowledge and grasp of the underlying technology and research

related to marketing and terminologies used in the marketing industry

1106MeridianSt.STE212Anderson,In46016317-296-7314www.element212.com

• Adaptability - Adapts to changes in the work environment; manages

competing demands; ability to handle frequent change, delays, or unexpected events.

• Managing people - Includes staff in planning and decision-making processes;

develops subordinates' skills and encourages growth; seeks to improve processes, products and services.

• Oral Communication - Speaks clearly; listens and gets clarification when

necessary; responds informatively to questions; demonstrates group presentation skills; ability to facilitate meetings.

• Problem Solving - Identifies and resolves problems time efficiently; gathers

and analyzes information; develops solutions; works well in group problem solving situations; uses sound reasoning for recommendations and decisions.

• Project Management - Develops project plans; coordinates projects;

communicates changes and progress; completes projects on time and budget; manages team activities effectively.

• Quality - Demonstrates accuracy and thoroughness; seeks ways to improve

and promote quality; applies feedback in order to improve performance; monitors his/her work to ensure quality.

• Written Communication - Writes clearly and concisely; edits work; varies

writing style to meet specific needs; presents data effectively; ability to read and interpret written information.

Job Qualifications

• Bachelor's Degree in Marketing or related field or have 2+ years experience in Marketing and/or Brand Management

***Please submit cover letter, resume, and two reference letters to: tammy@element212.com***