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Client: Sewell Cadillac Contact: Bob Carpenter (President, GM) 7310 Lemmon Ave Dallas, TX 75209...

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Client : Sewell Cadillac Contact: Bob Carpenter (President, GM) 7310 Lemmon Ave Dallas, TX 75209 Team: Quinn Myers Course : EMIS 4395: Senior Design
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Client: Sewell CadillacContact: Bob Carpenter (President, GM)7310 Lemmon AveDallas, TX 75209

Team:

Quinn Myers

Course: EMIS 4395: Senior Design

SMU EMIS Senior Design: Sewell Cadillac: Quinn Myers: May 2010

Problem Background: THEN

• Pioneer in offering Loaner Cars

• 1 Limitation

• Walk-ins welcomed, encouraged

• Success

SMU EMIS Senior Design: Sewell Cadillac: Quinn Myers: May 2010

Problem Background: NOW

• Come one, come all

• Loan Cars (LCs) in high demand

SMU EMIS Senior Design: Sewell Cadillac: Quinn Myers: May 2010

Problem

• Stockouts often occur• Enterprise Supplement

• Customers slow to return LCs

• Customers unhappy with LC avail.

• Current costs too high

SMU EMIS Senior Design: Sewell Cadillac: Quinn Myers: May 2010

Objectives

• Provide tool: Loan Car Inventory Management

• Suggest process alterations:

• Timely Returns

• Efficient Recycling

SMU EMIS Senior Design: Sewell Cadillac: Quinn Myers: May 2010

Single Loan Car Cycle

Loan Car

Office

Customer A Customer BService Center

Wash/

Gas

SMU EMIS Senior Design: Sewell Cadillac: Quinn Myers: May 2010

Loan Car Fleet Cycle

Loan Car

Fleet

New Cars Used Cars

Enterprise

90 Day Cars

12 Month Cars

SMU EMIS Senior Design: Sewell Cadillac: Quinn Myers: May 2010

Data Received 1

SMU EMIS Senior Design: Sewell Cadillac: Quinn Myers: May 2010

Data Received 1a

SMU EMIS Senior Design: Sewell Cadillac: Quinn Myers: May 2010

Data Received 1b

SMU EMIS Senior Design: Sewell Cadillac: Quinn Myers: May 2010

Data Received 2

SMU EMIS Senior Design: Sewell Cadillac: Quinn Myers: May 2010

Tool 1: Scorecard

Sewell Loan Car Scorecard

Assumptions: Defaults32500Purchase price of new loan car $32,500.00

1.5%Monthly Depreciation 1.50%37Avg Enterprise rental price per day $37.00

2.75Avg Enterprise days per contract 2.753.56%Interest Rate 3.56%

165Starting Fleet Size 16568%Percent on Contract Monday morning 68%312Working Days/year 312

10# Years in sample (1,2,3,….,10) 1085%LC's returned able to be receycled to new customer in same day 85%

ResultsTotal fleet cost Total rental costs

$10,020,010.00 $712.25   

Average Annual Fleet Cost (w/out

Rentals) Average Annual Rental Cost$1,002,001.00 $71.23

SMU EMIS Senior Design: Sewell Cadillac: Quinn Myers: May 2010

Tool 1a: Scorecard Assumptions

Sewell Loan Car Scorecard

Assumptions: Defaults

32500Purchase price of new loan car $32,500.00

1.5%Monthly Depreciation 1.50%

37Avg Enterprise rental price per day $37.00

2.75Avg Enterprise days per contract 2.75

3.56%Interest Rate 3.56%

165Starting Fleet Size 165

68%Percent on Contract Monday morning 68%

312Working Days/year 312

10# Years in sample (1,2,3,….,10) 10

85%LC's returned able to be receycled to new customer in same day 85%

SMU EMIS Senior Design: Sewell Cadillac: Quinn Myers: May 2010

Tool 2: Simulation

SMU EMIS Senior Design: Sewell Cadillac: Quinn Myers: May 2010

Tool 2a: Demand

SMU EMIS Senior Design: Sewell Cadillac: Quinn Myers: May 2010

Tool 2a: Demand

SMU EMIS Senior Design: Sewell Cadillac: Quinn Myers: May 2010

Tool 2b: Returns

SMU EMIS Senior Design: Sewell Cadillac: Quinn Myers: May 2010

Tool 2b: Returns

SMU EMIS Senior Design: Sewell Cadillac: Quinn Myers: May 2010

Tool 2c: Rentals & Cost

SMU EMIS Senior Design: Sewell Cadillac: Quinn Myers: May 2010

Tool 2c: Rentals & Cost

SMU EMIS Senior Design: Sewell Cadillac: Quinn Myers: May 2010

Tool 3: Scorecard Results

Sewell Loan Car Scorecard

Results

Total fleet cost Total rental costs

$10,020,010.00 $712.25

   

Average Annual Fleet Cost (w/out

Rentals) Average Annual Rental Cost

$1,002,001.00 $71.23

Client: Sewell CadillacContact: Bob Carpenter (President, GM)7310 Lemmon AveDallas, TX 75209

Team:

Quinn Myers

Course: EMIS 4395: Senior Design


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