Copyright © 2015 Splunk Inc.
Client & Virtual User Experience Monitoring mit Splunk
Helge Klein, (Citrix CTP und MicrosoI MVP) uberAgent Robert Panholzer, Channel Sales Manager DACH René Siekermann, Senior Sales Engineer DACH
2
Macht Maschinendaten zugreiQar, nutzbar und wertvoll für jedermann.
2
Wie sehen Maschinendaten aus? Sources
Order Processing
Twi1er
Care IVR
Middleware Error
Maschinendaten enthalten wertvolle InformaYonen Customer ID Order ID
Customer’s Tweet
Time WaiYng On Hold
Twi\er ID
Product ID
Company’s Twi\er ID
Customer ID Order ID
Customer ID
Sources
Order Processing
Twi1er
Care IVR
Middleware Error
Maschinendaten enthalten wertvolle InformaYonen Order ID
Customer’s Tweet
Time WaiYng On Hold
Product ID
Company’s Twi\er ID
Order ID
Customer ID
Twi\er ID
Customer ID
Customer ID
Sources
Order Processing
Twi1er
Care IVR
Middleware Error
IT OperaYons
ApplicaYon Delivery
Developer Pla]orm (REST API, SDKs)
Business AnalyYcs
Industrial Data and Internet of
Things
6
Delivers Value Across IT and the Business
Business AnalyYcs
Industrial Data and Internet of
Things
Security, Compliance and Fraud
Splunk Architektur
8
Mehr als 600 Apps
API SDKs UI
Server, Storage, Network
Server VirtualizaYon
OperaYng Systems
Custom ApplicaYons
Business ApplicaYons
Cloud Services
App Performance Monitoring TickeYng/Other
Web Intelligence
Mobile ApplicaYons
Stream
uberAgent for Splunk Windows monitoring with a strong focus on user experience
Why are my logons taking so long?
Which applications are being run by our users?
Which websites generate that load in the browser?
uberAgent components
Data collection agent
• Runs on monitored endpoints
• Small footprint: 15 MB RAM Less than 0.5% CPU No disk IO
• Deployment options: Splunk Deployment server Any software distribution product
Splunk dashboard app
• Runs on the Splunk servers
• UI for uberAgent
• Data visualization, search, etc.
• Source code provided Customizations easily possible
uberAgent architecture A Terminal servers & VDI
PCs & laptops Agent
Agent
Dashboards
Universal Forwarder
Universal Forwarder
uberAgent architecture B Terminal servers & VDI
PCs & laptops Agent
Agent
Dashboards
Demo
