Clinician attitudes and
beliefs about ICU-
based palliative care
Christopher Cox // Duke University // DukeProSPER.org
Disclosures
No commercial interests; NIH, PCORI, DIHI, DTRI
Advice to Canada: build a wall to keep U.S. out, ASAP!
Palliative care: patient- & family-
centered care that aims to optimize QOL
by addressing physical, emotional,
intellectual, and spiritual needs.
Wysham NG, Hua M, Hough CL, Gundel S, Docherty SL, Jones
DM, Reagan O, Goucher H, McFarlin J, Cox CE. Improving ICU-
based palliative care delivery: a multicenter, multidisciplinary
survey of critical care clinician attitudes and beliefs.
Crit Care Med. 2016 in pressNot addressing needs consistently given
the high variability in ICU-based palliative
care quality.
What we need: ‘Interventions and
care models that match existing
availability of personnel and are
broadly scalable.’ Block S. Lancet 2014But to get to scalable,
you have to
understand the users.
Methods: aims & goals
Aim
Explore attitudes, beliefs, and preferences about
integration of palliative care specialists into ICU care
Goal
Inform development of a sensible collaborative care
delivery model (i.e., ICU team + pall care team)
Methods: design, measures, analyses
Design
• Cross-sectional study
Measures
• Survey of our own design
• Responses were multiple-selection and 5-item Likert scales
• 23 potential trigger criteria in published literature
• Open-ended items
Analyses
–Descriptive, comparative, exploratory
–Thematic content analysis
Results: 4 sites & 303 participants
Sites: 3 academic & 1 community
– Private, urban, NE
– Public, urban, NW
– Private non-profit, midsize SE
– Community, urban, SE
– None with trigger systems for pall care
– ICUs: medical, surgical, cardiac, trauma,
neuro
Participants: diverse clinical roles
– Nurses (49%)
– Attendings, fellows (37%)
– APPs (13%)
– 88% response rate
75% - palliative care consultation is underutilized*
63% - palliative care consultation is effective.
73% - ‘highly interested’ in developing new models.
*Nurses slightly more likely to agree than physicians (p=0.001) and medical more likely
to agree than surgical (p=0.008).
Do you think palliative care specialist consultation
is appropriately utilized in the ICU…or effective?
By what process would you prefer to integrate
palliative care specialists into the ICU setting?
less autonomymore autonomy
6732
16 33
13 4
27 25
5 8
nursephysician
8043
16 55
12 2
37 292 22
palliative care underusedpalliative care overused
23 99
10 61
15 2
25 40
1 22
palliative care effectivepalliative care ineffective
9323
32 32
10 7
28 38
12 10
Formal
palliative care -
ICU team
interaction
Informal
palliative care -
ICU team
interaction
No change
needed
n = 17 (6%)
n = 66 (22%)
n = 123 (40%)
n = 24 (8%)
n = 71 (24%)
EHR-
based
triggers
Multiple
acceptable
types
By what process would you prefer to integrate
palliative care specialists into the ICU setting?
less autonomymore autonomy
6732
16 33
13 4
27 25
5 8
nursephysician
8043
16 55
12 2
37 292 22
palliative care underusedpalliative care overused
23 99
10 61
15 2
25 40
1 22
palliative care effectivepalliative care ineffective
9323
32 32
10 7
28 38
12 10
Formal
palliative care -
ICU team
interaction
Informal
palliative care -
ICU team
interaction
No change
needed
n = 17 (6%)
n = 66 (22%)
n = 123 (40%)
n = 24 (8%)
n = 71 (24%)
EHR-
based
triggers
Multiple
acceptable
types
No differences were seen by ICU, site, job type, or seniority.
By what process would you prefer to integrate
palliative care specialists into the ICU setting?
How would you prefer to operationalize specialist
palliative care integration?
How would you prefer to operationalize specialist
palliative care integration?
How would you prefer to operationalize specialist
palliative care integration?
ICU MD orders n=16 (5%)
ICU nurse screens*
n=76 (25%)
ICU physician and nurse screen
n=73 (24%)
Multiple strategiesn=45 (15%)
Palliative care team screens
n=92 (31%)29%
31%
21%
16%
4%
Nursesn=191 (63%)
How would you prefer to operationalize specialist
palliative care integration?
ICU MD orders n=16 (5%)
ICU nurse screens*
n=76 (25%)
ICU physician and nurse screen
n=73 (24%)
Multiple strategiesn=45 (15%)
Palliative care team screens
n=92 (31%)
16%
30%
13%
8%
33%
Physiciansn=114 (37%)
How would you prefer to operationalize specialist
palliative care integration?
ICU MD orders n=16 (5%)
ICU nurse screens*
n=76 (25%)
ICU physician and nurse screen
n=73 (24%)
Multiple strategiesn=45 (15%)
Palliative care team screens
n=92 (31%)29%
31%
21%
16%
4%
Nursesn=191 (63%)
16%
30%
13%
8%
33%
Physiciansn=114 (37%)
p=0.51
p=0.004
p=0.63
p=0.54
p=0.11
How would you prefer to operationalize specialist
palliative care integration?
What factors would enhance your interest in
developing new palliative care systems?
What factors would enhance your interest in
developing new palliative care systems?
* p < 0.05.
5.7
28.8
8
7
5.2
4.9
4.4
2.6
5
22
16.5
9.8
8.3
4.3
2.8
2.6
2
3.6
12.1
7.8
7.4
4.9
4.2
2.8
2.7
1.8
0 5 10 15 20 25 30
PRE-EXISTING CHARACTERISTICS
Active Stage 4 or metastatic malignancy
Dementia or chronic neuromuscular disease
Age >___ with ≥___ major comorbidities
Baseline O2-dependent and now on ventilator
Functional dependence at baseline
Admitted from nursing home or long-term care
Advanced age (>___ years old)
FAMILY NEEDS AND CONFLICT
Unrealistic goals of care or expectations for recovery
Need help with goals of care decision making
Conflict within family or between patient/family and staff
Non-physician staff believe patient/family could benefit
Decision making for acute dialysis with mortality >___%
Refractory physical symptoms
Decision making for tracheostomy or surgically-placed feeding tube
Refractory psychological symptoms
CURRENT CRITICAL ILLNESS/ ICU COURSE
Multiple organ system failure for ___ days
Cerebral ischemia __ days after arrest or stroke
Intracerebral hemorrhage + ≥___ days ventilation
Predicted mortality ≥__% by SOFA or APACHE
≥___ ICU admissions in past ___ months
Mechanical ventilation ≥____days
ICU length of stay ≥__ days
ICU admission after ≥__ hospital days
Clinician attitudes about 23 published triggers
(agree : disagree ratios)
5.7
28.8
8
7
5.2
4.9
4.4
2.6
5
22
16.5
9.8
8.3
4.3
2.8
2.6
2
3.6
12.1
7.8
7.4
4.9
4.2
2.8
2.7
1.8
0 5 10 15 20 25 30
PRE-EXISTING CHARACTERISTICS
Active Stage 4 or metastatic malignancy
Dementia or chronic neuromuscular disease
Age >___ with ≥___ major comorbidities
Baseline O2-dependent and now on ventilator
Functional dependence at baseline
Admitted from nursing home or long-term care
Advanced age (>___ years old)
FAMILY NEEDS AND CONFLICT
Unrealistic goals of care or expectations for recovery
Need help with goals of care decision making
Conflict within family or between patient/family and staff
Non-physician staff believe patient/family could benefit
Decision making for acute dialysis with mortality >___%
Refractory physical symptoms
Decision making for tracheostomy or surgically-placed feeding tube
Refractory psychological symptoms
CURRENT CRITICAL ILLNESS/ ICU COURSE
Multiple organ system failure for ___ days
Cerebral ischemia __ days after arrest or stroke
Intracerebral hemorrhage + ≥___ days ventilation
Predicted mortality ≥__% by SOFA or APACHE
≥___ ICU admissions in past ___ months
Mechanical ventilation ≥____days
ICU length of stay ≥__ days
ICU admission after ≥__ hospital days
Clinician attitudes about 23 published triggers
(agree : disagree ratios)
Most preferred
Least preferred
What is the ideal concept
for a trigger?
Nurses
Nurses
Physicians
Nurses
Physicians
Themes from open-ended questions
• Conflict about provider roles‘…bedside RNs would provide a "constant" with the trigger system. Our residents cannot…add this to their load. Realistically, the residents, might not be as quick to assess for triggers as bedside RNs who have more face time with families’
• Implementation concerns
‘Any trigger system which is implemented needs to be simple to follow. Anything which is too busy will not be received in a positive manner.’
• Impact on ICU clinician - family relationship
‘Triggered consults could lead to conflicting information and confusing messages for families.’
Summary / discussion
1. Balancing triggers with actual needs at a time
when momentum is building for ‘more triggers’
Hua M, et al. 2015; Zalenski R, et al. 2014; Lupu et al. 2010; Kamal AH et al. 2016; Creutzfeld C 2016
1. Balancing triggers with actual needs at a time
when momentum is building for ‘more triggers’
Hua M, et al. 2015; Zalenski R, et al. 2014; Lupu et al. 2010; Kamal AH et al. 2016; Creutzfeld C 2016
1. Balancing triggers with actual needs at a time
when momentum is building for ‘more triggers’
Hua M, et al. 2015; Zalenski R, et al. 2014; Lupu et al. 2010; Kamal AH et al. 2016; Creutzfeld C 2016
1. Balancing triggers with actual needs at a time
when momentum is building for ‘more triggers’
5.7 million ICU patients & families
1.5 million are ‘trigger positive’
Unmet needsTrue positive
Needs metFalse positive
Hua M, et al. 2015; Zalenski R, et al. 2014; Lupu et al. 2010; Kamal AH et al. 2016; Creutzfeld C 2016
1. Balancing triggers with actual needs at a time
when momentum is building for ‘more triggers’
5.7 million ICU patients & families
1.5 million are ‘trigger positive’
Unmet needsTrue positive
Needs metFalse positive
spiritual
needs
emotional
needs
physical
symptoms
commun-
ication
social
support
decision
support
cultural /
language
inform-
ational
1
How to identify actual unmet needs?1
Unmet palliative care needs
Hua M, et al. 2015; Zalenski R, et al. 2014; Lupu et al. 2010; Kamal AH et al. 2016; Creutzfeld C 2016
1. Balancing triggers with actual needs at a time
when momentum is building for ‘more triggers’
5.7 million ICU patients & families
1.5 million are ‘trigger positive’
Unmet needsTrue positive
Needs metFalse positive
Are needs for trigger positive > trigger negative?2
2
spiritual
needs
emotional
needs
physical
symptoms
commun-
ication
social
support
decision
support
cultural /
language
inform-
ational
1
How to identify actual unmet needs?1
Unmet palliative care needs
Hua M, et al. 2015; Zalenski R, et al. 2014; Lupu et al. 2010; Kamal AH et al. 2016; Creutzfeld C 2016
1. Balancing triggers with actual needs at a time
when momentum is building for ‘more triggers’
5.7 million ICU patients & families
1.5 million are ‘trigger positive’
Unmet needsTrue positive
Needs metFalse positive
Are needs for trigger positive > trigger negative?2
2
10,000 intensivists
5,500 pall. care specialists
3
How to deliver collaborative care?3
Clinicians
spiritual
needs
emotional
needs
physical
symptoms
commun-
ication
social
support
decision
support
cultural /
language
inform-
ational
1
How to identify actual unmet needs?1
Unmet palliative care needs
Hua M, et al. 2015; Zalenski R, et al. 2014; Lupu et al. 2010; Kamal AH et al. 2016; Creutzfeld C 2016
1. Balancing triggers with actual needs at a time
when momentum is building for ‘more triggers’
5.7 million ICU patients & families
Process
Barriers
Structural
Barriers
1.5 million are ‘trigger positive’
Unmet needsTrue positive
Needs metFalse positive
2
10,000 intensivists
5,500 pall. care specialists
3
Clinicians
spiritual
needs
emotional
needs
physical
symptoms
commun-
ication
social
support
decision
support
cultural /
language
inform-
ational
1
Unmet palliative care needs
Hua M, et al. 2015; Zalenski R, et al. 2014; Lupu et al. 2010; Kamal AH et al. 2016; Creutzfeld C 2016
5.2 million are ‘trigger negative’
5.7 million ICU patients & families
Process
Barriers
Structural
Barriers
1.5 million are ‘trigger positive’
Unmet needsTrue positive
Needs metFalse positive
1
10,000 intensivists
5,500 pall. care specialists
3
Clinicians
spiritual
needs
emotional
needs
physical
symptoms
commun-
ication
social
support
decision
support
cultural /
language
inform-
ational
2
Unmet palliative care needs
1. Balancing triggers with actual needs at a time
when momentum is building for ‘more triggers’
2. ICU clinicians value the assistance of
palliative care specialists, but disagree about the
role of the bedside nurse Figure 1. Conceptual framework: this R21 addresses identification and care delivery gaps with a patient-centered approach.
- Psychological
distress
- Goal
concordance
- Length of stay
Aim 2 addresses the Care Delivery Gap:- Develops need-based collaborative care model
- Includes nursing, social work, clergy
- Scalable features
Aim 1 addresses the Identification Gap:- Derives needs typologies for Aim 2’s care model
- Rigorously evaluates needs vs. triggers
- Provides mobile app to measure needs & outcomes
10,000 intensivists
5,500 pall. care specialists
?
Care delivery uncertainty? Outcomes?
How to identify unmet needs?
spiritual
needs
emotional
needs
physical
symptoms
commun-
ication
social
support
decision
support
cultural /
language
inform-
ational
?
Unmet palliative care needs?
Needs unmet?
true positive
Needs met?
false positive
1.5 million are ‘trigger positive’
5.7 million ICU patients & families*
nurses, social
workers, clergy
= 10,000
*family not shown
How to deliver collaborative care?
5.7
28.8
8
7
5.2
4.9
4.4
2.6
5
22
16.5
9.8
8.3
4.3
2.8
2.6
2
3.6
12.1
7.8
7.4
4.9
4.2
2.8
0 5 10 15 20 25 30
PRE-EXISTING CHARACTERISTICS
Active Stage 4 or metastatic malignancy
Dementia or chronic neuromuscular disease
Age >___ with ≥___ major comorbidities
Baseline O2-dependent and now on ventilator
Functional dependence at baseline
Admitted from nursing home or long-term care
Advanced age (>___ years old)
FAMILY NEEDS AND CONFLICT
Unrealistic goals of care or expectations for recovery
Need help with goals of care decision making
Conflict within family or between patient/family and staff
Non-physician staff believe patient/family could benefit
Decision making for acute dialysis with mortality >___%
Refractory physical symptoms
Decision making for tracheostomy or surgically-placed feeding tube
Refractory psychological symptoms
CURRENT CRITICAL ILLNESS/ ICU COURSE
Multiple organ system failure for ___ days
Cerebral ischemia __ days after arrest or stroke
Intracerebral hemorrhage + ≥___ days ventilation
Predicted mortality ≥__% by SOFA or APACHE
≥___ ICU admissions in past ___ months
Mechanical ventilation ≥____days
Challenging
3. Implications for the role of information
technology in future care models: the triggers we
like the best are the hardest to automate in EHRs
EHR
Data RegistryTrigger +
need app
standards standards
Next steps
standards
ResearcherClinicianFamily
PCplanner
app y
EHR x
Data
Registry z
3. Implications for the role of information
technology in future care models: the triggers we
like the best are the hardest to automate in EHRs
Strengths / limitations
• Strengths
–Multi-center, large sample size, high response rate
–Mixed methods approach
– Included multidisciplinary ICU team
• Limitations
–Exclusively academic
–Did not include other specialties
• eg. surgeons, oncologists, cardiologists
–Did not include palliative care specialists, PCPs,
patients, families
Conclusion
• Palliative care specialists are valued by ICU teams
• Yet ICU team dynamics are imperfect & uncertain
• Missed opportunity: nurses
• Triggers + needs is most sensible, but requires:
• Metrics & systems
• ‘Rules’ re: ICU physician – ICU nurse interactions
Strategy 3: needs assessment alone
needs assessmentPhysical symptoms
Psychiatric symptoms
Spiritual support
Social support
Information
Communication / conflict
Decision making
Cultural / language
outcomes
burnout
outcomes
burnout
Families Hospital
burnout
Complex needsSimpler or no needs
Palliative care +
ICU team + digital tools
ICU team + digital tools
interventions
Clinicians
LOSpsych.
distress
EOL care
quality
Patients
Families Hospital
Strategy 2: poor outcome phenotype
with needs assessment
burnout
Complex needsSimpler needs
needs assessment
poor outcome phenotypes
needs assessment
Palliative care consult +
ICU team + digital tools
ICU team + digital tools
interventions
Acute
severe
illness
Chronic
critical
illness
Elderly,
poor
function
Declining
health
trajectory
Physical symptoms
Psychiatric symptoms
Spiritual support
Social support
Information
Communication / conflict
Decision making
Cultural / language
Clinicians
LOSpsych.
distress
EOL care
quality
Patients
interventions
Strategy 1: current trigger strategy
in most hospitals
c
outcomes
Hospital
LOS
Cardiac
arrest
Ventilator
>7 days
Age >65
+ vent
LOS >2
weeks
Palliative care consultants
see all trigger patients
trigger criteria