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1 Cloud Services Offering Fixed Scope Offering for Implementation of Oracle Fusion HCM in Cloud
Transcript

1

Cloud Services Offering

Fixed Scope Offering for Implementation of Oracle Fusion HCM in Cloud

2

Executive Summary

Hexaware is pleased to present to you this fixed scope offering for

implementation of Oracle Fusion HCM solution in cloud.

Hexaware is Co-Developer of Fusion Applications and Global partner of

Oracle with strong HCM domain knowledge and Implementation expertise

Hexaware has a large pool of certified Oracle HCM, Taleo consultants with

strong implementation background.

With strong domain knowledge, application expertise and unique technical

skills Hexaware brings to you the quick ROI at minimum risk for your HCM

cloud initiatives.

This document provides insight into the scope, approach and methodology

used for this “Fixed Scope Offering”

3

Index

• Business Drivers

• The Solution – Oracle Fusion HCM

• Hexaware’s Offerings

• The Application Scope

• Hexaware’s VELOCITY Methodology for Cloud Solutions

Implementation

• Implementation Timelines

• Assumptions and Obligations

• Why Hexaware For Fusion Implementations ?

5

Key Business Drivers

• Adopt leading Global HCM practices.

• Achieve HR excellence by recruiting, developing and

retaining the best talent.

• Streamline the HCM processes and achieve measurable

efficiencies.

• Provide global visibility of the Human Resources in the

organization for the management to make critical global HR

decisions.

• Fast Track deployment of the leading HCM solution to

accomplish the above goals

7

Leading Solution from Oracle

Fusion Human Capital Management

Do Things Your Way

Know Your People Better

Work As A Team

8

Built on 100% Open Standards

Standard Tools for Data and Process Integration

Lower Cost Integration Large Talent Pool

9

In On Demand business since 1999

More than 5.5 million users

Second-largest Cloud provider

Enterprise-grade availability,

performance, and security

More than 20,000 Oracle experts

around the world

Complete portfolio of cloud services

Oracle’s Rich History in Cloud Services

10

Ability to Move from “Cloud” to “On Premise”

11

Cloud Security and Data Protection

12

Most Reliable Platform

• More than 99.5% uptime

• ITIL-based processes

• Access to Oracle engineers

• Comprehensive production

assessment process

• High availability via

– Autonomic monitoring, diagnostics

– Predictive incident management tool

14

Fusion HCM Modules in Scope

Package Modules Duration

Package 1 • Global HCM 12 weeks

Package 2 • Global HCM

• Goal Management

• Performance Management

• Talent Review

14 weeks

Package 3 • Global HCM

• Goal Management

• Performance Management

• Talent Review

• Compensation

16 weeks

16

High level Scope Definition

Fusion Cloud

Core HR Configure 1 Legal Entity

Configure 1 Country

Configure 1 Reference set in addition to Common

Configure person profile and work structure profile

Configure HCM Workflows as delivered

Modify maximum of 2 delivered workflow depending on the feasibility Configuration flexi

fields/checklist/document of record based on the business requirement

Goal, Performance,

Talent Review &

Compensation

configure 1 Goal plan, upload of organization and worker goals

Configure 2 process flows and 2 performance templates per process flow

Configure 1 talent review template

Configure 3 compensation plans, 1 for Base Pay and 1 for bonus, 1 individual plan

17

High level Scope Definition

History Data Migration

Data Element Volume of Data

Companies Active Companies

Locations Active Locations

Departments Active departments

Job Codes Active job codes

Positions Active positions

Job Family Job Families tied to job codes

Salary Grade, Step, Plan All active Salary plans and grades

Job & Employment

Active employees - Hire row and latest job data transaction row

Terminated employees – Hire row and the termination row. Employees terminated in

the past 2 years only

Personal Latest personal Details

Compensation Associated compensation data for each job row

Goals Goals for employees

19

VELOCITY (Hexaware’s Cloud Implementation Methodology)

Configure & Prototype

> Design > Plan > Testing > Go-Live O

• Project Charter

• High-level Project

Plan

• Workshop/CRP plan

• Project Organization

Chart

• Sample Deliverables

• Configuration

Documentation

• Data Mapping

• Security Matrix

• Test Strategy

• Training Strategy

• End to end system

configuration

• Testing Scenarios &

Scripts

• Updated Configuration

Document

• CRP Sessions and

Summary

• Fully configured,

tested and user

accepted application

• Key User Training

• Finalized

configuration

documentation

• Detailed go-live

cutover plan

• Finalized production

environments

• Application go-live

• Project Closure

• Issue Resolution

• End User Feedback

20

About VELOCITY Methodology

VELOCITY is Hexaware’s standards based methodology for Rapid implementation of Cloud

Solutions. The methodology is rapid, adaptive and business focused.

Key Features:

Efficient:

• An easy-to-follow framework of activities

• Prototype based approach

Delivery Toolkits:

• Standard templates enabling faster and

better quality outputs

Key Benefits:

More Focused Effort Built-in Flexibility Rapid Deployment

Lower Cost of Deployment Reduced Project Risks Better Quality

Flexible:

• Select the strategy, techniques, and tasks appropriate

for your project

Scalable:

• Scalable to handle large multi country rollouts and high

volume data migrations

22

Package 1 – High Level Plan Fusion Global HCM in 12 weeks

W1 - Planning

W2 – Familiarization

W4 – CRP1

W6 – CRP2

W9 – Test

W10 – Go Live

W12 – Transition

23

W1 - Planning

W2 – Familiarization

W5 – CRP1

W7 – CRP2

W11 – Test

W12 – Go Live

W14 – Transition

Package 2 – High Level Plan Fusion Global HCM, Goal, Performance and Talent Review in 14 weeks

24

W1 - Planning

W2 – Familiarization

W6 – CRP1

W9 – CRP2

W13 – Test

W14 – Go Live

W16 – Transition

Package 3 – High Level Plan Fusion Global HCM, Goal, Performance, Talent Review and Compensation in 16 weeks

26

Key Assumptions (1)

• The standard business flows and product features will serve as the base for the implementation

• The implementation is based on the Cloud deployment model, hosted at Oracle

• No Customisation can be performed in Fusion Cloud. Custom configuration within the standard system is performed

• Only one country and one language (English) is included in scope

• 3rd party system developers will have collaboratively work with the Hexaware team to upload and test the interface files

• The project would be executed in an onsite-offshore model

• A comprehensive list of assumptions and final timelines & estimates will be provided after a due diligence study conducted by Hexaware

27

Key Assumptions (2)

• Common HR work structure (job code, organization structure, single legal entity, grade structure)

• Common performance management processes across the organization (one appraisal template, bi-annual appraisal cycles)

• Compensation policy, Guidelines, Plans and Processes are same across the organization

• Single sign-on solution with Taleo has not been factored

• Training will be provided using ‘Train the Trainer’ approach

• The training will be provided using combination of PPT and product walkthrough

• Organization change Management and end user training will be customer’s responsibility

28

Your Obligations For the project to be successful, the customer must fulfil the following obligations:

• Customer to finalize license agreements and get staging environment from Oracle for Fusion & Taleo prior to start of implementation

• Arrange for a project executive sponsor and project steering committee

• Assign a project manager to lead your staff’s efforts

• Assign experienced and empowered business and IT users to work closely with Hexaware’s consultants according to project plan (some full-time allocation may be necessary at times).

• Perform certain project tasks according to project plan such as: (a) provide data in format specified by Hexaware: b) customer side of integration; c) perform UAT: d) end user training

• Process standardization across the organization has to be done by the customer prior to start of the engagement

• Provide timely sign off of the deliverables within the timeframe agreed upon before start of engagement

29

Hexaware Your Trusted Partner!

30

Hexaware Overview: Key Facts

• Awarded the prestigious Golden Peacock Award for Excellence in Corporate Governance

• Listed on Forbes Asia’s 200 Best Under a Billion List

• Winner of the prestigious UK Oracle User Group PeopleSoft Partner of the Year Award for the year

2012

• Winner of the Information Mastermind Award 2012, by IDG

• Listed among the Top 100 Innovative service Provider by Global Services 100 Listing

• Ranked among leading IT service providers in International Association of Outsourcing Providers

(IAOP) Global Outsourcing 100 list.

• Winner of BPO Excellence Awards 2012- 2013 [Subsidiary : Caliber Point]

• Winner of the EMC Transformers Award for its Cloud and Disaster Recovery (DR) implementation

• Recognized and awarded the Best in Corporate Responsibility Practice award by Indy's Awards

• Received the prestigious CIO100 Award, by IDG.

8,700

Employees globally (Jun ‘13)

53

Million dollar clients (Jun ‘13)

35

Offices worldwide

219

Active Clients served worldwide

(Jun ‘13)

364

$ mn Revenues in CY ‘12

• Mumbai

• Chennai

• Nagpur

• Pune

• Coimbatore

• Bengaluru

Industry Recognitions

Golden

Peacock Award

Certifications

CMMI Level 5, ISO 9001 & ISO

27001, SAS 70 Type II, ISO 20000

Delivery Centers

• New Jersey

• Dallas

• Mexico

31

HR-IT: Capabilities and Experience

850 HR application Specialists

20 Years experience with

Specialized HR

Applications

60 Countries – HCM Services

delivered successfully

120+ HR Engagements covering

People/Process/Technology

20% Of Hexaware Revenue from HR

Technology Services

30 Global HR Transformation

Programs

2,000 ERP consultants, providing 30%

of Hexaware’s revenue

2006 2007 2008 2009 2010

32

Hexaware’s Partnership with Oracle: Cloud HR

Co-Development Partner for Fusion

Our consultants are working hand in

hand with Oracle in building new

functionality in Fusion Applications

Validation and Testing Partner for

Fusion

Partnered with Oracle in testing of

Fusion Applications with Oracle giving

us early insights into the product

functionality

Specialized Partner in Fusion

Applications

Achieved Competency Specialization

in HCM, Finance and CRM .

Standard Solution for Taleo

Integration

Integration solution for integrating

Taleo with all major HR products

Certified Fusion Rapid Start

Implementation Partner

On-time, On-cost and On-quality

delivery

Partner of the Year – HCM Cloud

Oracle awarded as “FY 13 Oracle

Asia Pacific Applications Partner of

the Year - HCM Cloud”

33

Customer Value Additions

• Fixed Cost, Faster Implementation and Flawless Result

• Custom Reports & Extracts

• Single Sign on Blueprint

• Cloud Integration Pack

• Security Templates for future use

• Hexaware Lab for product familiarization and simulations

• Training on Personalization, Extension and Custom Reports

34

Our Customers

35

About the Customer

The Business Need:

The Solution:

The Benefits:

• Customer currently has PeopleSoft HCM 9.0 implemented on-premise

• Customer needed a system that could go-live in 3 months to ensure that the year end performance management processes could be completed

• Domain: Media & Entertainment

• Location: Malaysia

• Implementation of Fusion Performance Management on co-existence model

• Core HR data resides in PeopleSoft HCM and delivered HR2HR interface between PeopleSoft and Fusion keeps the employee data in sync

• FBL based custom solution for incremental data load

• Faster go-live ensuring that year end appraisal processes can be completed on-time in the new system

• Cloud based implementation allowing the customer to use simplified and standardized performance management processes

Leading DTH Operator in Malaysia Fusion HCM Talent Mgmt. Implementation in Co-Existence Model

36

About the Customer

The Business Need:

The Solution:

The Benefits:

• Customer did not have a standardized HR system in place. Employee data was tracked using excel sheets

• Ad-hoc processes defined for other HR functional areas.

• High level of employee dissatisfaction at the current HR service delivery

• Domain: Healthcare

• Location: India

• Cloud based implementation of Fusion (Global HCM, Goal & Performance Management, Talent Review), Taleo (Recruiting, on-boarding and Learn)

• Hexaware’s proprietary time tracking custom application delivered to customer with interface to Fusion HCM

• Custom integrations to SAP and 3rd party payroll provider

• Best of breed business practices across all key HR functions

• Faster time to go-live using RapidStart methodologies

Leading Pharmaceutical Company Fusion HCM & Taleo Implementation

37

About the Customer

The Business Need:

The Solution:

The Benefits:

• Scalable system that can suit the growing business need

• Robust Application Security

• Minimize transactional activities by HR with the help of ESS and MSS

• Domain: e-commerce

• Location: India

• Fusion HCM Cloud Implementation (HCM, Goal, Performance, Talent

Review, Comp, Payroll Interface, Taleo Recruit, Onboarding & Learn) for

scalability

• Fusion provides robust security through Oracle IDM Security suite that

addresses security requirements

• Empowered Manager thorough Fusion MSS

• Highly scalable system through Oracle Cloud

• Air tight security & Superior UI for improved adaption

Leading e-commerce Company Fusion HCM & Taleo Implementation

38

About the Customer

The Business Need:

The Solution:

The Benefits:

• Each Resort of the customer was using a separate HR application. Difficulties in manpower planning and headcount reporting

• Unable to roll-out functionalities for performance management and online recruiting due to multi systems and non availability of standard processes

• Domain: Hospitality

• Location: Thailand, China, Laos, Maldives, Seychelles

• Cloud based implementation of Fusion (Global HCM, Goal & Performance Management, Payroll Interface, Compensation), Taleo (Recruiting, on-boarding and Learn)

• Custom integrations to 3rd party payroll providers and integrations to resorts not using Fusion HCM

• Single source of truth for employee headcount reporting

• Faster apply to hire cycles. Streamlined training and on-boarding

• Ability to link performance to rewards

Leading Luxury Resort Chain across ASEAN Fusion HCM & Taleo Implementation and Rollout

39

Questions


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