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CloudSmartz was recently approached by a retail merchant looking to become PCI – DSS Compliant. As a retail chain serving national community’s in-store and online, the client experienced an incredible amount of payment transactions 24/7/365. Aware of the overwhelming financial effects of credit card theft, the retail client was anxious to protect themselves against an almost certain data breach. 1 in 6 businesses suffer a credit card breach within 24 months, and each breach will cost a business about $80,000; 70% of those businesses will be out of business within one year. Understanding the responsibility placed on their shoulders, the retail merchant needed to become PCI – DSS compliant before they could have peace of mind about the security of their customer’s valuable payment information. Credit card security is a hot topic for retail and restaurant businesses everywhere, and one such CloudSmartz retail client was no exception. As a retail chain providing a wide array of in-house and online services, the client was in need of a secure IT environment to protect the personal payment data of customers. Until recently, the client had not met with the PCI – DSS 1.2 requirements, leaving them vulnerable to attack by credit card information hackers, lost information as a result of untrained employees, potential penalties and fees, a low ranking amongst retailers, an increase in payment for card- processing, and potentially the loss of partnership with payment processer. The client needed to become PCI – DSS 3.0 compliant in order to circumvent these potential pitfalls, and in order to set the business up for increasing security in the future through Managed Services. CASE STUDY: PCI DSS COMPLIANCE Customer Profile Desired Business Outcome The Problem ● $100,000 of retroactive data breach protection services ● 100% of the tools needed for PCI – DSS compliance ● Reduced risk of data breach ● Protected customer payment information data ● Protected retail brand integrity ● Enhanced peace of mind ● Size: 450 employees ● Industry: Retail ● The Problem: Incompliance with the Payment Card Industry’s 1.2 Data Security Standards (PCI–DSS) ● Desired Business Outcome: Improved Security through compliance with PCI – DSS requirements, increased security by partnering with a trusted managed IT service provider. ● CloudSmartz Solution: CloudSmartz PCI–DSS Compliance; PCI Portal, Ongoing Security, and Continuous Compliance Management ● Services purchased: CloudSmartz PCI–DSS Compliance 3.0 SOLUTION OVERVIEW THE CORE BENEFITS RETAIL CUSTOMER PROFILE The desired business outcome was compliance with the PCI – DSS requirements. This was made possible by the lifecycle CloudSmartz PCI – DSS Compliance service package, providing for all of the retail client’s security and training needs.
