C H A R L O T T E D O U G L A S I N T E R N A T I O N A L A I R P O R T C H A R L O T T E D O U G L A S I N T E R N A T I O N A L A I R P O R T

Connecting the Carolinas to the World

C H A R L O T T E D O U G L A S I N T E R N A T I O N A L A I R P O R T C H A R L O T T E D O U G L A S I N T E R N A T I O N A L A I R P O R T

Airport Mission

“Charlotte Douglas International will be the preferred airport and airline hub by providing the highest quality product for the

lowest possible cost.”

Quality

Cost

or simply:

C H A R L O T T E D O U G L A S I N T E R N A T I O N A L A I R P O R T C H A R L O T T E D O U G L A S I N T E R N A T I O N A L A I R P O R T

Airline Cost Per Enplaned Passenger

$0.00

$4.00

$8.00

$12.00

$16.00

$20.00

$24.00

$28.00C

LT

To

tal

CL

T O

&D

PH

L

PIT

DE

N-U

A

DE

N-N

o U

A

AT

L

OR

D

LA

X

DF

W

SF

O

MIA

ST

L

FL

L

TP

A

DT

W

CV

G

CL

E

IND

DA

L

CM

H

AB

Q

PB

I

RS

W

AN

C

SD

F

Group Median

C H A R L O T T E D O U G L A S I N T E R N A T I O N A L A I R P O R T C H A R L O T T E D O U G L A S I N T E R N A T I O N A L A I R P O R T

2010 IATA Eagle Award

“Charlotte Douglas has the winning combination: low costs, low debt, and solid service levels. The strong financial and operational model at Charlotte Douglas works well for airlines, passengers, and the airport. There can be no greater accolade than the continued support from its major airline customers through this Eagle Award.” (Giovanni) Bisignani, (Director General and CEO, IATA)

• The International Air Transport Association (IATA) singled out CLT’s achievements with the prestigious Eagle Award in June 2010

• Recognizes outstanding performance in customer satisfaction, cost efficiency and continuous improvement

• CLT joins exclusive group of only five U.S. airports to receive award

C H A R L O T T E D O U G L A S I N T E R N A T I O N A L A I R P O R T C H A R L O T T E D O U G L A S I N T E R N A T I O N A L A I R P O R T

5

CLT Enplanements

0

2

4

6

8

10

12

14

16

18

20

Mill

ion

s o

f P

asse

nge

rs E

np

lan

ed

C H A R L O T T E D O U G L A S I N T E R N A T I O N A L A I R P O R T C H A R L O T T E D O U G L A S I N T E R N A T I O N A L A I R P O R T

The Economic Development Platform

6

117

4,000

10,000

0

2,000

4,000

6,000

8,000

10,000

12,000

Mill

ion

s

Economic Impact

1,342

71,392

100,716

0

20,000

40,000

60,000

80,000

100,000

120,000

19

76

19

78

19

80

19

82

19

84

19

86

19

88

19

90

19

92

19

94

19

96

19

98

20

00

20

02

20

04

Employment

Total Economic Impact

1976 - $117,000,000 1996 - $4,000,000,000 2004 - $10,000,000,000

Employment

1976 - 1,342 jobs 1996 - 71,392 jobs 2004 - 100,716 jobs

CLT helps support economic development for the region

C H A R L O T T E D O U G L A S I N T E R N A T I O N A L A I R P O R T C H A R L O T T E D O U G L A S I N T E R N A T I O N A L A I R P O R T

East Terminal Expansion/Checkpoint “E” • Expansion will include 5th TSA checkpoint on Ticketing Level

• Expanded Federal Inspection Area (Customs) to accommodate increased international service

• Additional office space

• Anticipated completion June 2012

C H A R L O T T E D O U G L A S I N T E R N A T I O N A L A I R P O R T C H A R L O T T E D O U G L A S I N T E R N A T I O N A L A I R P O R T

• Received $45 million federal grant

• 2 year project

• Two miles of high speed baggage conveyors with increased capacity

• Redesigned to accommodate new technology and federally mandated security processes

• Planning and design complete. Construction will begin in late 2012

In-line Baggage System

C H A R L O T T E D O U G L A S I N T E R N A T I O N A L A I R P O R T C H A R L O T T E D O U G L A S I N T E R N A T I O N A L A I R P O R T

Airport Entrance Road

• New road system will increase traffic capacity and create more efficient traffic flow

• 2 year project

• Construction will begin mid-2012

C H A R L O T T E D O U G L A S I N T E R N A T I O N A L A I R P O R T C H A R L O T T E D O U G L A S I N T E R N A T I O N A L A I R P O R T

Hourly Parking & Rental Car Deck

• 7,000 Space Public Parking and Consolidated Rental Car Facility Deck • 32-month project • Construction began in November 2011

C H A R L O T T E D O U G L A S I N T E R N A T I O N A L A I R P O R T C H A R L O T T E D O U G L A S I N T E R N A T I O N A L A I R P O R T

Planned New Intermodal Facility

C H A R L O T T E D O U G L A S I N T E R N A T I O N A L A I R P O R T

C H A R L O T T E D O U G L A S I N T E R N A T I O N A L A I R P O R T

C H A R L O T T E D O U G L A S I N T E R N A T I O N A L A I R P O R T

C H A R L O T T E D O U G L A S I N T E R N A T I O N A L A I R P O R T

C H A R L O T T E D O U G L A S I N T E R N A T I O N A L A I R P O R T

C H A R L O T T E D O U G L A S I N T E R N A T I O N A L A I R P O R T

C H A R L O T T E D O U G L A S I N T E R N A T I O N A L A I R P O R T

C H A R L O T T E D O U G L A S I N T E R N A T I O N A L A I R P O R T

C H A R L O T T E D O U G L A S I N T E R N A T I O N A L A I R P O R T

C H A R L O T T E D O U G L A S I N T E R N A T I O N A L A I R P O R T

C H A R L O T T E D O U G L A S I N T E R N A T I O N A L A I R P O R T

C H A R L O T T E D O U G L A S I N T E R N A T I O N A L A I R P O R T

C H A R L O T T E D O U G L A S I N T E R N A T I O N A L A I R P O R T

C H A R L O T T E D O U G L A S I N T E R N A T I O N A L A I R P O R T

C H A R L O T T E D O U G L A S I N T E R N A T I O N A L A I R P O R T

C H A R L O T T E D O U G L A S I N T E R N A T I O N A L A I R P O R T

Hartsfield-Jackson Atlanta

International Airport

C H A R L O T T E D O U G L A S I N T E R N A T I O N A L A I R P O R T C H A R L O T T E D O U G L A S I N T E R N A T I O N A L A I R P O R T

Connecting the Carolinas to the World www.cltairport.com