CMS Overview
September 2013
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Share Holding
Blackstone as majority shareholder
Grover family & Associates as significant minority shareholders
Key Businesses
CMS Info Systems
Management and
Governance
Run by a professional CEO & management team with Board governance
Dedicated teams for Payments, Cash and IT part of the business
CMS Computers founded by RD Grover in 1976 as an IBM Mainframe maintenance firm
Blackstone acquired majority shareholding in Feb 2009 in key businesses, carving out CMS Info Systems
Foundation
Background CMS Current Snapshot
Cash Management
Printing Services
Cards Personalisation Services
Cash Payment Solutions
Managed IT Services
System Integration
Professional Services
IT Services
Key Achievements
No 1 Cash Management company
No 2 in Printing solutions
No 2 in Card Personalization
No 2 in IT H/w & Networking Training
Top 5 Infrastructure Management Services provider
Short term credit rated at ‘A1’ and long term at ‘A’ by ICRAFinancial Stability
CMS is a 4 decade old Organization
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The Blackstone Group is a leading global investment and advisory firm with 130+
private equity transactions globally with a cumulative equity commitment of $30Bn
and AUM of $210Bn
Ex Country Manager – Microsoft India and Partner – Actis Capital, UKElected member of Executive Council for NASSCOM and a member of the National Council for CII
Rajiv Kaul-CEO
Ex-CEO for Brinks India: Responsible for the entire Indian business: cash management and bullion transport solutions.
Anup Neogi -Sr. VP & COO (Securitas)
CFO for CMS Group for past 7 years. Pankaj is a qualified Chartered Accountant and L.L.B with 20+ years of experience
Pankaj Khandelwal- CFO
Ex NCR Regional Sales director (Singapore) & India-Country Sales Manager. Also worked with Diebold Systems as Director – Sales & Marketing & Cashlink as COO
Manjunath Rao-Sr VP & Head of Sales
25+ years in leading companies including Wipro, HCL, Sun, Informix, and IBM in key roles spanning business development, practice development, pre sales and delivery
Anurag Mehrotra- CEO (IT)
Ex-HSBC (Head of Direct Channels): over 20 yrs of banking experience: Standard Chartered, BNP handling diverse assignments
Venkatesh R- Chief Strategy Officer
20+ years at SIPL, starting with the promoters as CFO and has transitioned post CMS acquisition to running the Operations
Vikas Chadha, President - SIPL
Ex Director HR- Ingram for 10 years. Extensive experience with with McCormick and Taj Group
Alex Augustine (VP-HR)
Nitin has over 18 years of IT industry experience having worked in Indian ventures of global leaders like Merrill Lynch, AIG, Sony, Atos.
Nitin Aurora-CIO
CMS Management Team
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Our Dedicated Cash Vans
are the most secure way
to move your cash
across cities/centers
CMS Cash processing
centres – to sort, and
process and shrink-
wrap your cash under
high security
Cash as well as Bullion
are kept secure in our
strong vaults
Processed/Sorted
cash can be
moved to your
currency chest
for smooth
operations
Our ATM services
are available pan-
India
ATM services are backed
by a strong helpdesk,
MIS reporting system.
We provide cash-
pickups with over-
night vaulting as
well as same day
deposit services
Un-processed
or processed
cash/bullion
1
3
4
5
6
2
CMS Cash Management: An Overview
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Branch Currency Chest
ATMRetail
CMS – Enabling the ‘Cash Cycle’
• Inter-branch cash transit facility
• Facilitating cash and cheque processing for customers
• Currency sorting at Branch Premises
• Facility management support for currency chest
• Experience in setting up and running currency processing centres
• Cash Replenishment for the ATM
• FLM/SLM support for ATM• Clearance of Customer
deposits from ATM• Drop Box Clearance at
ATM Site• Sorting of cash for
Replenishment in in ATM
• Cash pick up from Banks customer
• Cheque pick up from Banks customer
• Network currency management for the customer
• Facility management services for the customer
5.2
4.3
5.8
4.5
1.8
1.4
1.0
1,018
1,433
905
497
168
248
78
2010–2011
Number of ATMs per Million Population Number of ATMs per Branch
India
China
Indonesia
Singapore
Korea
U.S.
U.K.
A high growth
opportunity based on
global benchmarks
Indian ATM Market is still nascent
Savings Account (in millions)
Debit Cards (in millions)
Transactions / Debit Card / Annum
@
India ATM Base(Number of ATMs in thousands)
14.5% CAGR
+2.8% CAGR
8.7% CAGR
Driven by mix effect of transition of users to high-use segment
Supply-side triggers expected to drive higher growth to 280,000+ ATMs by June 2018
657
997
1 2
331
653
1 2
22.7 26.0
1 2
3544
6075
96114
134
158
185
215
250
1 2 3 4 5 6 7 8 9 10 11
26.8% CAGR
17.0% CAGR
ATM Market expected to grow 2.5x in 4 years
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Operating dual entities of CMS
Securitas & SIPL
Unparalleled Reach and Scale of
Operations:
• 75,000 + cash activities each
day
• 2,500+ locations
• 21,000+ team members and
associates
• 150+ vaults
• 3,000+ fleet
CMS Reach and Scale
Backbone of Currency Movement in India; Responsible for >55% of all Cash Handling
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ATM Growth & Market Share
1 2 3 4 5
40% CAGR
44%47% 48% 50%
56%53% 52% 50%
1 2 3 4
Market Share
Series2
Series1
4X Growth in 4 Years
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• Among top 4 ATM OEMs worldwide
• Installed base of 2,00,000 units
• 4,500 ATMs in India
• Developed world’s 1st
recycler in 1982
• 40% share of Japanese market
Expanding across the value chain – new partnerships
• Cash Dispensers
– Direct Procurement by PSU Banks ~ 13K ATMs
– WLA deployment - Product & Service bundle proposed
• Bulk Note Acceptors
– PSU Banks heightened interest in deposit automation
– Market expectation to grow to 15K units in 3 years
– CMS completes tie-up with Hyosung (Korea) and OKI (Japan)
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Trusted by the largest institutions for complex dealsSBI – ATM Deal: Rs 400 Cr Win
Site Identificatio
nTIS
ATM Installation
Peripherals SLM EJ
• Declared L1 for largest unit order in ATM history in India: 7,800+ ATMs + site implementation
• First bid by CMS for cash dispensers
• Value: Rs. 300Cr in 1st Year (Product Sale); 90cr Services revenue over 6 years
Highlights
SBICMS + Local
VendorCMS in-house
CMS + Vendor
CMS in-house
TBD
To be completed by January 31, 2014 For 6 Years post deployment
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CMS provides the full range of cash-transit services, enabling you to improve cash-cycles that are customized to suit customers requirements
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We are the most reputed and financially stable corporate in the industry with the strongest network of branches and vaults, across India
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Our team is a group of highly talented and qualified individuals Ex-RBI, Ex-banks, and Ex-Army with more than 15-20 years of experience each
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Partners to the biggest and the best financial institutions throughout the country, with significant investments in leading edge technology & world class infrastructure
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220 +Number of Branches
3,000+
No. of own secured vans
150
Number of approved vaults
21,000+
Strong team
2,500+Locations covered by us
The CMS Edge
CMS: The Number Story
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Company establishing its public image (1/2)
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Company establishing its public image (2/2)
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IT Business Services
We Offer a Complete End to End Managed IT Solutions to Our Clients
System Integration
• Datacenter Consulting
• Data Centre Integration
• Network Integration
• Contact Center Integration
• Middleware Integration
• Enterprise-wide Deployment
• End Customer Deployment
Product Support
• Datacenter Support• End user computing
Support
• Software Support
• Multi-vendor Support
• Upgrades
• End Customer Support
• Partner Support
Infrastructure Management
• RIM Services• Onsite Support
• Helpdesk Management
• Network Audit & Management
• Datacenter Management
• DB & Middleware Admin
• BlackBerry Support
SAP Services
• SAP Rollouts• SAP Migration
• SAP Application Support
• Offshore Support
• SAP Training
• Resource based Outsourcing
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Regional OfficeBranch Office
Resident Locations
Vadodra
Surat
Indore
Bhopal
Guwahati
Coimbatore
MaduraiTrichy
Trivandrum
Chandigarh
Jaipur
Vijaywada
Vizag
Goa
Nagpur
Lucknow
Bangalore
Mumbai
Kolkatta
Delhi
Chennai
Ahmedabad
HyderabadPune
REACH•10 Regional Centers• 30 Branch Offices• Overall 220+ direct Support
Locations
PEOPLE•7,000 Trained
engineers covering the length & breadth of India
NOC• 100+seater NOC in
Navi Mumbai
Enabler: Largest Service Support Across India
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• Market leader in Card Personalization services in India with 45%+ market share and delivering 25mn+ cards annually
• Pioneer in Financial Card Personalization in India – Servicing most of the leading Banks in the country
• Exclusive alliance for over 15 years with Datacard Ltd – world leader in Plastic card personalization systems and
solutions
• Card Procurement− High quality plastic card procurement world’s leading suppliers
• Card Personalization− EMV chip card personalization− Magnetic stripe encoding, embossing & tipping, indenting, protective and holographic top coat application, high
speed printing of color photos, text, graphics etc− Full card image printing− VISA Mini Cards roll out
• Card Fulfillment− Procurement and personalization of Card Carrier, Automated card affixing to card carrier, Insertions & Enveloping− Delivery of complete card packets to end users through designated Courier/ Post
• Others− EMV migration solutions− Software development for financial card personalization
Card Business: Overview
Strength
Services
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• CMS is the largest printing services provider with 13 distributed locations across India– Variable Data Printing and Mailing services – offering an End-to-end Printing, Mailing and Fulfillment
services (PDF Conversion, E-Statements, Procurement)
– An Integrated Document Factory with Pre Printing, Printing and Post printing automated solutions.
– CMS prints more than 1Bn documents every year
– High security operations with latest time & access controls and surveillance systems
– Dedicated Software, Engineering and operations team for customized solution, change management & technical support.
• Our Strategic Alliances
• Océ Printing Systems, Netherlands - High Speed Laser printers.
• Böwe Systec, Germany - Automatic Inserting Systems.
• Pitney Bowes, USA - Franking & Mailing solutions.
• Kern - Self Mailer solutions.
• W& D - fully automated envelope manufacturing plants.
Print Services: Overview
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Insurance
IT Services Cash MgmtATM Services
Banking
Print Services Card Services
Established as a preferred choice for our customers
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And Provide End to End Life Cycle IMS to BFSI, Telecom, Retail, Mfg, Govt. and Other Services
Government Services Manufacturing Banking Insurance Telecom Pharma Oil & Gas Education
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Thank you!